Human Resources or Human Resources Assistant or Human Resources
Content
Khadija Chandler 297 Capitol Drive * New Orleans, LA 70094 * 513-678-5531 [email protected] OBJECTIVE To become a member of a company where I can utilize my education, professional s kills, and background to gain entry-level Human Resources experience and prepare myself for a career in Human Resources. EDUCATION MASTER OF BUSINESS ADMINISTRATION Xavier University, Cincinnati, Ohio August 2009 August 2007
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, MANAGEMENT Xavier University, Cincinnati, Ohio EXPERIENCE
DEMAND MANAGER January 2009 May 2010 Procter & Gamble, Miami, Florida Managed volume forecasting for over 1000 individual products in SAP GDF Foreca sting tool for Prestige Fragrance Category Led Sales & Operations Planning (S&OP) process and meetings for Latin America and US Travel markets Delivered SAP GDF Statistical Forecasting tool in 2 markets improving forecast accuracy by approximately 50% Perform and Administer daily/weekly/monthly reports to Category Leaders outlin ing business trends, changes, and updates Design and Conduct team trainings to enhance capability in business tools such as Microsoft Excel and SourceOne Reporting GLOBAL PRODUCT DATA ADMINISTRATOR June 2005 March 2009 Procter & Gamble, Cincinnati, Ohio Maintain Global Attribute-Based Product Hierarchies for multiple Internal Orga nizations Advise, Consult, Troubleshoot inquiries/issues regarding Product Data Standard s Data Content Stewardship for Global Product Database (GPDB) accuracy and integ rity Perform Change Management processes during P&G Fiscal Year End operations invo lving thousands of product data updates Establish data transition procedures for Company Acquisitions/Divestitures inc luding complex Gillette Company Data Integration Completed roll-out of Demand Planning SAP GDF Hierarchy structure linking more than 100 Category Hierarchies UNIVERSAL CONSUMER SERVICE REPRESENTATIVE March 2003 June 2005 Procter & Gamble, Cincinnati, Ohio Addressed Consumer Inquiries, Concerns, and Satisfaction for over 300 Products /Brands Consistently met and exceeded Evaluation criteria to Organization standard CONFERENCE SERVICES ASSOCIATE/NIGHT AUDIT SUPERVISOR June 2001 June 2004 Marriott Kingsgate Conference Hotel, Cincinnati, Ohio Ensure all Conference details were conducted properly on-site
Assist Conference Planners during conference development/preparation Perform closing details and paperwork for 206 guest room property Attend to Front Desk functions, Customer Service, Training SKILLS Leadership; Self Directed; Communication and Presentational expertise Proficient in SAP, Adobe, Microsoft Office: Excel, Word, PowerPoint SERVICE MENTOR, Big Brother Big Sister, Cincinnati, Ohio MENTOR/TUTOR, W.E.B. Dubois School Outreach Program
REFERENCES FURNISHED UPON REQUEST
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION, MANAGEMENT Xavier University, Cincinnati, Ohio EXPERIENCE
DEMAND MANAGER January 2009 May 2010 Procter & Gamble, Miami, Florida Managed volume forecasting for over 1000 individual products in SAP GDF Foreca sting tool for Prestige Fragrance Category Led Sales & Operations Planning (S&OP) process and meetings for Latin America and US Travel markets Delivered SAP GDF Statistical Forecasting tool in 2 markets improving forecast accuracy by approximately 50% Perform and Administer daily/weekly/monthly reports to Category Leaders outlin ing business trends, changes, and updates Design and Conduct team trainings to enhance capability in business tools such as Microsoft Excel and SourceOne Reporting GLOBAL PRODUCT DATA ADMINISTRATOR June 2005 March 2009 Procter & Gamble, Cincinnati, Ohio Maintain Global Attribute-Based Product Hierarchies for multiple Internal Orga nizations Advise, Consult, Troubleshoot inquiries/issues regarding Product Data Standard s Data Content Stewardship for Global Product Database (GPDB) accuracy and integ rity Perform Change Management processes during P&G Fiscal Year End operations invo lving thousands of product data updates Establish data transition procedures for Company Acquisitions/Divestitures inc luding complex Gillette Company Data Integration Completed roll-out of Demand Planning SAP GDF Hierarchy structure linking more than 100 Category Hierarchies UNIVERSAL CONSUMER SERVICE REPRESENTATIVE March 2003 June 2005 Procter & Gamble, Cincinnati, Ohio Addressed Consumer Inquiries, Concerns, and Satisfaction for over 300 Products /Brands Consistently met and exceeded Evaluation criteria to Organization standard CONFERENCE SERVICES ASSOCIATE/NIGHT AUDIT SUPERVISOR June 2001 June 2004 Marriott Kingsgate Conference Hotel, Cincinnati, Ohio Ensure all Conference details were conducted properly on-site
Assist Conference Planners during conference development/preparation Perform closing details and paperwork for 206 guest room property Attend to Front Desk functions, Customer Service, Training SKILLS Leadership; Self Directed; Communication and Presentational expertise Proficient in SAP, Adobe, Microsoft Office: Excel, Word, PowerPoint SERVICE MENTOR, Big Brother Big Sister, Cincinnati, Ohio MENTOR/TUTOR, W.E.B. Dubois School Outreach Program
REFERENCES FURNISHED UPON REQUEST
