IG ThinPrint Server ProLiant

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installation guide

contents
introduction..................... 3
SBC printing
challenges ....................... 3
enterprise computing
printing challenges ........ 11
hardware and
software requirements ... 12
installing the .print
Server software ............. 13
installing the
TPAutoConnect service ... 14
summary....................... 15
appendix ...................... 16

iss solutions

september 2003

ThinPrint .print Server Engine
installation and architecture
abstract: This installation guide presents the audited procedures for
installing ThinPrint .print Server Engine on Microsoft® Windows® 2003
Terminal Services environment. ThinPrint provides value in traditional
enterprise computing architecture and in sever based computing (SBC).
With .print installed, organizations can utilize the ThinPrint architecture,
which addresses many printing challenges of enterprise and server based
computing thereby providing:



Driverless printing in Microsoft Terminal Services or Citrix MetaFrame
Presentation Server environments



Bandwidth management of print job data across LAN and WAN.



Compression of print job data across the LAN and WAN



Individual printer menu per user in Terminal Services and Citrix
MetaFrame Presentation Server environments



Returning printer data back to the end user

ThinPrint .print Server Engine installation and architecture

notice
© 2003 Hewlett-Packard Development Company, L.P. The information contained herein is subject to
change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions
contained herein.
Microsoft, and Windows are US registered trademarks of Microsoft Corporation.
Intel is a US registered trademark of Intel Corporation.
september 2003
P/N [september 2003 version 1]

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ThinPrint .print Server Engine installation and architecture

3

introduction
This installation guide presents the necessary details to install and configure .print Server on an
HP ProLiant DL360 G3 server running Terminal Services on Windows 2003, overcoming
inherent printing challenges for typical enterprise computing architecture and, more commonly,
for SBC (Server Based Computing). Included is a short review of these challenges and the
resolution through the use of ThinPrint .print Server architecture.
A simple test environment was configured and reviewed during the preparation of this material
and is documented in this installation guide. This document provides a proof point to the
compatibility and value of ThinPrint – in both traditional enterprise and SBC architectures. The
reader will be introduced to the architecture, providing best practices insight. ThinPrint ensures an
elegant printing architecture providing efficiency and a reduced support cost for the enterprise IT
spend.
Architectures specifically address:


SBC printing challenges



Enterprise computing printing challenges

SBC printing challenges
SBC environments execute end-user applications on a server while a client machine is used to
render data and essentially facilitate all communications. Server based computing systems include
Microsoft Terminal Services on Windows 2003 and Citrix MetaFrame Presentation Server. Clients
connect to the servers via various access devices such as thin clients (diskless PCs) or standard
desktops.
SBC printing requirements create challenges in several facets, including:


Support of multiple client printers



Printing process load on application servers



WAN bandwidth utilization



Returning print data to end-users client platform, (NAT and VPN) challenges



Stand alone ThinPrint network printer support

Countless architectural options result depending on the specific challenges of each environment.
The solutions architect will determine the best practices architecture resulting from the goals,
priorities and challenges of the customer. Presented here is an introduction to the basic concepts.
References in the appendix direct the reader to in-depth reviews and marketing documents for
various products available to deploy a complete solution utilizing various ThinPrint, HP and other
company’s products.

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4

support of multiple client printers
While enterprises often have standardized on a small set of printers for the clients they support,
due to mergers and acquisitions and for other reasons, many different specific printer drivers may
be required in a SBC deployment. Companies are also extending the reach of client access to
many employee-owned systems through virtual private networks (VPNs) and Internet access.
Traditionally, supporting this environment for printing becomes challenging in that each user
connecting must have the appropriate printer -specific driver installed on the application server to
support the local client printer.
NOTE: The term driver free printing conveys the idea that a printer-specific driver need only be

loaded on one computer that connects the printer to the network. Typically, a printer-specific
driver must be on every client and application server using a specific printer.

The ThinPrint architecture allows for driver free printing in that the application server need not
have a printer-specific driver loaded but needs only a ThinPrint Output Gateway Printer attached
to a ThinPrint .print Port installed. The printer-specific driver is loaded only on the local client
where a printer is connected to the desktop computer.
Organizations can simplify the system configuration and reduce support costs because they no
longer need to load printer specific drivers on application servers and client desktops. Figure 1
shows how every print driver must be loaded twice in traditional deployment.

Figure 1. Traditional multiple printer configuration

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ThinPrint .print Server Engine installation and architecture

Loading and updating all required individual printer drivers is expensive and time consuming.
ThinPrint Architecture provides a driver free architecture shown in Figure 2.

Figure 2. Driver free printer architecture

By leveraging the ThinPrint architecture, users can print to any of the connected printers without
loading printer-specific drivers for each required printer.

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ThinPrint .print Server Engine installation and architecture

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printing process load on application servers
SBC makes use of one or more processor(s) in the server to provide the computing cycles
necessary for a common set of clients accessing the application server. In this manner, the
relatively light load of the common tasks performed by the clients are averaged across the
available processors. Some tasks, such as printing, are very processor intensive. By off-loading
this task to a separate server, clients can print without concern for the impact on other users or
their own productivity.
The ThinPrint architecture allows for a dedicated print server. Organizations benefit from both the
off-loading of the CPU-intensive printing process and also from the ability to separate the
management of the print server from the application server. Figure 3 shows the ThinPrint Server
Engine architecture. When using a dedicated print server the application server requires a Virtual
Channel Gateway license.

Figure 3. Dedicated print server architecture

The .print Client on the desktop is only required if printing from locally executed applications is
required. Both the application server and the client platform can print driver free. A set of
application servers can share a single ThinPrint .print Server Engine as required.

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WAN bandwidth utilization
Enterprises may use SBC to serve clients at remote offices connected by a Wide Area Network or
WAN connection. The speed of these connections may be as low as 64K bits per second to any
single site. Printing an invoice may be acceptable, though larger jobs such as month-end reports
fail or take an unreasonably long length of time to complete. Regardless of the time required for
printing, the communication channel between the application server and the remote office will be
degraded during the time required for the print job to complete.
ThinPrint compresses print jobs, averaging 70 percent compression ratio, reducing the amount of
data required to be delivered to the remote office. For an illustration of the compression ratio,
consider a 1 megabyte data stream to be delivered to the printer; this will only require 300K bits
of WAN-connection bandwidth by utilizing ThinPrint compression. ThinPrint also provides for
granular bandwidth control to the client. Bandwidth can be tuned to an arbitrary bit rate or may
be set without any limit on which print data is transferred to the connected printer.
Enterprises can now optimize and manage the bandwidth utilized per port to print at remote
locations from terminal services by adopting the ThinPrint architecture.

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ThinPrint .print Server Engine installation and architecture

returning print data to end-user's client platform, (NAT and VPN challenges)
Note: RDP or Remote Desktop Protocol is Microsoft’s Terminal Services Protocol. ICA: Citrix ICA
stands for Citrix® Independent Computing Architecture. RDP and ICA are used in this installation
guide as terms to describe the communications protocol with which the client communicates with
the application server of the respective SBC vendor.

Clients connecting to application servers often utilize RDP or ICA to connect to the application
server. This TCP connection may originate from a desktop on a network segment that is
partitioned from the application server by a router, firewall or a virtual private network (VPN)
service. Often a combination of these apply. A user that connects through a VPN from a laptop
computer, connected via a small firewall device and a broadband Internet connection, provides
an example.
This may create a challenge for the system administrator in that the printer available to the client
desktop may not be accessible by the application server without a great deal of network
configuration. Depending on the extensibility of the networking equipment deployed, the
communication from the application server back to the client network printer (or client printer)
share may be impossible.
ThinPrint Virtual Channel enables printing from the application server through an RDP or ICA
Virtual Channel back to the connecting client, even when an external dedicated print server is
employed.

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ThinPrint .print Server Engine installation and architecture

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stand alone ThinPrint network printer support
Many HP printers have support for a broad set of extended features through the JetCAPS
partnership program. ThinPrint has worked in conjunction with EuroForm to provide a ThinPrint
Client embedded into the newer families of HP LaserJet printers. Printers can be connected directly
to the Ethernet network and support ThinPrint compressed and bandwidth-controlled data delivery
by purchasing a DIMM ROM with the EuroForm ThinPrint Client. A 16MB memory expansion and
a Jetdirect 615N card were tested for the support on the HP LaserJet 2300 tested. The ThinPrint
Client was configured using a web browser.
Figure 4 shows the simple remote printer configuration providing standalone support for the
ThinPrint Client.

Figure 4. Standalone ThinPrint Client support on LaserJet 2300

Deployment of standalone, network-connected printers may reduce support costs when compared
to printers directly attached to desktops that must be managed separately. This method of
providing ThinPrint support improves the availability of printers on the network.
Current HP Laserjet printers supporting EuroForm JetCAPS ThinPrint Client include:
HP LaserJet 2300 series
HP LaserJet 4100 series
HP LaserJet 4100 MFP series

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HP LaserJet 4200 series
HP LaserJet 4300 series
HP LaserJet 9000 series
HP LaserJet 9000 MFP series
HP Color LaserJet 4600 series
HP Color LaserJet 5500 series
A list of HP certified Printers supported in Citrix MetaFrame can be found via: HP LaserJet
Printers Supported in MetaFrame, http://h71019.www7.hp.com/6464-6-100-225-1-00.htm.

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ThinPrint .print Server Engine installation and architecture

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enterprise computing printing challenges
Enterprise printing challenges commonly addressed by ThinPrint include deployment of driver free
printing for desktops, laptops, tablets and iPaq Pocket PCs. Thinprint provides .print Clients that
support a wide range of access devices and operating systems. Driver free printing reduces the
system resources required and greatly increases the options for support of printers while reducing
the number of drivers required to be loaded on the access device. Some small memory and
processor access devices do not have broad printer support in the common OS that they may use.
By supporting driver free printing, access devices can support a broad range of printing devices
that cannot be supported on the common OS.

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hardware and software requirements
hardware requirements
HP and ThinPrint tested the ProLiant DL360 G3 server. The specific server tested was equipped
with two (2) Intel® Xeon processors operating at 2.8 GHz, two 36GB Ultra 320 hard drives and
1GB of RAM. he specific part numbers are shown below.
Quantity

Description

Part Number

1

DL360 G3 X2.80GHz 512KB 1024MB 1P RCK US

308724-001

1

2.8GHz Xeon Processor kit

292892-B21

2

36GB 10K U320 Pluggable Hard Drive

286713-B22

Other ProLiant servers might also be considered, depending on the requirements. Popular units
that might also be considered include the HP ProLiant DL380 G3 and the ProLiant DL320 G2
servers. While these servers were not tested for this audit, one would expect similar results.

server software requirements
The following software is required for the installation described in this guide:


Microsoft Windows .NET Server 2003 Standard Edition



ThinPrint .print V5.5 downloaded from (www.ThinPrint.com)



ThinPrint .print hotfix for ThinPrint AutoConnect on Windows 2003 Server
(contact ThinPrint support and request access for download)

Note: ThinPrint does not offer distributed software on a CDROM. The Software distribution is
achieved through customer-initiated downloads from their website. The downloaded software is
stored on the server hard drive and expanded into a subdirectory. A required license key is
provided in the form of a string of text.

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installing the .print Server software
This section describes the installation of ThinPrint .print Server. It is assumed that the HP ProLiant
DL 360 G3 server is configured as described in the hardware and software requirements section
above and that Microsoft Windows .NET Server 2003 Standard Edition have been installed with
Terminal services.
To install the ThinPrint .print Server, follow these steps:
1. Choose Start / All Programs / Accessories / Windows Explorer.
2. Navigate to the downloaded ThinPrint directory tree and expand if necessary.
3. Double click Setup.exe.
4. Select English.
5. Click OK.
6. Review license and ACCEPT.
7. Click Install .print Server.
8. A message will be displayed asking for you to have the appropriate license keys available.
Click OK.
A new window will open; this is the ThinPrint License Manager.
9. Click License / New.
Enter the license key provided in all capitals just as it appears in the provided e-mail. A cutand-paste procedure works well.
10. Click License / Exit.
11. Click on the Hardware Installation program on the Taskbar at the bottom of the screen.
12. A notice is displayed indicating that the software has not passed Microsoft certification.
13. Click Continue Anyway.
14. Click OK.
15. Click Close.
16. Click Next.
17. Click Finish.

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installing the TPAutoConnect service
1. Choose Start / All Programs / ThinPrint Server/ ThinPrint Setup.
2. Review and Accept the License agreement.
3. Choose Install AutoConnect.
4. Click OK, once displayed.
5. Click OK.
6. Click Close.

Note: To complete the installation the ThinPrint AutoConnect service, apply the hotfix for ThinPrint
AutoConnect on Windows 2003 Server.

applying hotfix for ThinPrint AutoConnect on Windows 2003 Server
1. Choose Start / Administrative Tools / Services.
2. Navigate to the Print Spooler, right click, and select Stop.
3. Select File / Exit.
4. Navigate to the TPAutoconnect Service, right click, and select Stop.
5. Using the Windows Explorer, copy the following three files contained in the ThinPrint 2003
Hot Fix directory to into the %SYSTEMROOT%\system32 directory
TPICAW32.dll
TPRDPW32.dll
TPAutoConnSvc.exe
6. Choose Start / Administrative Tools / Services.
7. Navigate to the Print Spooler; right click and select Start.
8. Navigate to the TPAutoconnect Service; right click and select Start.
9. Select File / Exit.

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summary
Both general enterprise and SBC-specific printing challenges are addressed by utilizing the
ThinPrint architecture. The specific configurations and requirements vary greatly depending on the
individual architecture, goals, and the unique combination of access devices, application servers,
printers, and print servers. ThinPrint provides many whitepapers and suggests that system
architects contact them for verbal consultations should guidance be required.

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appendix
JetCAPS ThinPrint - http://h40041.www4.hp.com/jetcaps/solutions/thinprint.html
ThinPrint - www.ThinPrint.com
ThinPrint White Papers - http://www.thinprint.com/view.php?page=sup_white&lc=uk
HP SBC - http://h71028.www7.hp.com/enterprise/html/3916-0-0-0-121.html

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