India Salary Handbook
A practitioner’s guide to salaries across industries
www.kellyservices.co.in
CONTENTS Banking & Finance ...........................................................................................................2 / 3 Engineering & Technical Technica l ..................................................................................................3 ..................................................................................................3 / 4 Human Resources...................................................................................... ..................................................................................................................4 ............................4 Information Technology ............................................................................ ............................................................................................. ................. 4 / 5 / 6 ITeS - BPO .................................................................................. .............................................................................................................................6 ...........................................6 Logistics & Warehousing........................................................................................... ....................................................................................................... ............7 7 Office Support ............................................................................ .......................................................................................................................7 ...........................................7 Sales & Marketing ..................................................................................................... ................................................................................................................. ............8 8
FOREWORD
We are pleased to present the Kelly Services India Handbook 2008/09, a comprehensive reference tool on the latest salary trends and new job titles. The aim of this handbook is to provide an insight in to the latest salary ranges for various positions across industries in India through a compilation of salaries and job titles. The salary ranges are indicative of actual transactions between employers and employees and represent a reflection of the marketplace. The compiled findings are presented in an easy to read format for your reference. The India growth story continues in 2008 with the economy maintaining its robust upward trend. As in 2007, we will continue to see an increased number of opportunities across sectors. Higher employment will continue to be in the sunrise sectors like Insurance, Financial Services, Healthcare, Retail, Hospitality, Real Estate, Aviation as well as in the growing and diversifying Service sector. We expect an exciting year ahead with more new job titles being created and an increased demand for talent with relevant industry work experience and also with specialized skills across functional verticals. These would include professionals in marketing and business development, engineering, finance, IT software, research and medicine. With India’s healthy growth outlook and the anticipated robust employment climate, competitive and attractive remuneration packages will continue to be strong components in attracting and retaining specialized talent. Whilst, we hope this guide will serve as a handy reference tool for you, we are always on hand to assist you with current data and also support you in developing recruiting strategies and programs to suit your specific needs. We hope you find this salary guide useful for your business and look forward to receiving your feedback.
Rajiv Mehrotra Country General Manager Email:
[email protected]
* Please note that the salary ranges in this publication are subject to changes arising from fluctuations in market and economic conditions.
A copy of this guide can also be found on our website. Visit us at: www.kellyservices.co.in
India Salary Handbook 2008/09 I 2008/09 I 1
BANKING & FINANCE
BANKING
RS
RS
8,000
12,000
Bank Operations Officer
Degree
0-1
Processing of trade settlements. Back room admin duties.
Compliance Officer
Degree
2-3
Ensure in inte terrpre reta tati tio on and adherence to all regula lato torry requir ire ements ts.. Conduct and review results of compliance surveillance test plans. Support the implementation and roll-out of compliance related initiatives.
12,000
30,000
Mortgage Sales Specialist
Diplo iplom ma / Deg egre ree e
2-3 23
Identify pro Identify prosp spec ective tive cu custo stom mer ers s thro throug ugh h lead lead ge gene nera ration tion to ach achiev ieve e desired mortgage and related lending product targets.
10,000
22,000
Diplo iplom ma / Deg Degre ree e Personal Financial Consultant / Personal Banker
2-3 23
Provide Prov ide ad advic vice e and and re reco com mmen end d inve investm stmen entt produ products cts ac acco cord rding ing to clients’ risk ri sk profile. Identify business business potential from the execution execution of the sales.
15,000
38,000
Remittance/Settlement/ Loans Clerk
Diplo iplom ma / Deg Degre ree e
1-2 12
Che hequ que e clear clearan ance ce,, inwar inward/o d/outw utwar ard d rem remittan ittance ces, s, teleg telegrap raphic hic tra trans nsfer fer and demand drafts. Accept and confirm forex deals. Process and document housing loan applications.
8,000
12,500
Secretary
Dip iplo lom ma
3-5
Support a te tea am of Senio iorr Managers in tr tra avel arr arra angements and meetings.
12,000
50,000
Senior Secretary
Dip iplo lom ma
Min 5
Support Head of Dept in se secr cre eta tari ria al dutie ties s, ca cale len ndar management, travel planning, corporate administrative duties.
15,000
60,000
Settlement Settleme nt Officer
Degree
3-5
Sett ttle lem ment of tr tra ades (F (FX X/MM), bonds and securit itie ies s. Lia iais ise e wit ith h brokers, counter parties and fund managers.
15,000
35,000
Trade Finance Clerk
Diplo iplom ma / Deg egre ree e
2-3 23
Proces Proc ess s trad trade e fina financ nce e prod produc ucts ts with kno know wled ledge ge of va variou rious s trad trade e instruments e.g. Letter of Credit, trade collections and payments including includi ng the accom accompanying panying payment payment processes. processes.
10,000
20,000
Trade Finance Officer
Diploma/
1-2
Supervisory role in the processing of trade finance products.
12,500
22,000
Bank Auditor
Degre De gree e
2-3
Repo Re port rt au audit dit findin findings gs,, eva evaluate luate sys system tem effec effectiven tiveness ess an and d ass asses ess s
12,000
38,000
procedural deficiencies. Ensure high level of internal control and system adherence to guard against fraud or procedural noncompliance.
Bank Teller
Diplo iplom ma / Deg egre ree e
1-3 13
Han andle dle hig high h volu volum me of of over over-th -thee-co coun unter ter tra trans nsac action tions. s. Ass Assist ist with with customer enquiries, ensure service delivery standards are met and actively promote bank products and services.
10,000
18,000
Collection / Debt Recovery Officer
Diplo iplom ma / Deg egre ree e
1-3 13
Rev eview iew co collec llection tion pro proce cedu dures res an and d ens ensur ure e dilige diligent nt deb debtt reco recove very. ry. Analy An lys se custo tom mers rs’’ pro rofi file le and pro rop pose via iab ble solu luti tio ons. Restr tru uctu ture re and negotiate payment. Knowledge in legal/litigation processes and documentation. Monitor delinquent accounts and collection functions.
10,000
20,000
Customer Service Officer
Diplo iplom ma / Deg egre ree e
2-3 23
Attend Atten d to walk alk-in -in cu custo stom mer ers s and and follo follow w-u -up p on on cus custom tomer se servic rvice e issues as well as identify business potential from existing database.
10,000
25,000
Dealer
Diplo iplom ma / Deg egre ree e
1-2 12
Goo ood d gra grasp sp of fore foreign ign ex exch chan ange ge pr prod oduc ucts. ts. Fam Familiar with inter inter-bank market transaction. Manage the flows and risk of FX pricing. To process inter-bank deposit/placement deals, futures, FRAs, government bills/bonds and foreign exchange.
10,000
25,000
2 I India Salary Handbook 2008/09 2008/09
BANKING & FINANCE
FINANCE
Acco Ac coun untant tant
RS
RS
Degree / Professional Certification
4-5
In cha charge rge of gen genera erall accou accounting nting tha thatt involve involve the the prep prepara aration tion of of statistical data and financial reports concerning profits, cash and inventory. Analyse, report and give advice on the financial dealings or organisations/individuals. Advise on associated record-keeping and compliance requireme requirements.
30,000
60,000
Acco Ac coun unts ts A ssi stan t
Diplo iplom ma / Deg Degre ree e
1-3 13
Rec ecord ord an and d co com mpile su sum mmar aries ies of org organ anisa isation tion’s ’s finan financia ciall transactions for management purposes. Assist in full set of accounts.
7,500
18,000
Acco Ac coun unts ts Cl erk
Diplo iplom ma / Deg egre ree e
2-5 25
Balance Balan ce ex expe pens nses es,, data data entr entry y and and ba basic sic acc accou ounts nts su supp ppor ort. t. Filing, Filing, photocopying, faxing and other admin duties.
8,000
20,000
Acco Ac coun unts ts Su per vi viso sor r
Diplo iplom ma / Deg egre ree e
2-4 24
Supervis Supe rvise e full full set set of ac acco coun unts ts and and de deleg legate ate wor ork k to cle clerica ricall staff. staff. As A ssis istt in th the e analy lys sis of fi fin nancia iall sta tate tem ments and yearr-e end clo los sin ing g/ audits.
10,000
21,000
Audi Au dito tor r
Degree / Professional Certification
5-9
Ensure Ensu re auth authen enticity ticity and and accu accurac racy y of financia financiall statem statemen ents, ts, espe especially cially assets and liabilities. Analyse samples of work done and conduct procedural interviews.
30,000
120,000
Credit Control Clerk
Diplo iplom ma / Deg Degre ree e
1-2 12
Man anag age e acc accou ounts nts rec receiv eivab ables les.. Prepa Prepare re repo reports rts of of loans loans and acc ccou ounts nts that are delinquent and forward reports for legal action.
7,500
18,000
Credit Control Mana Manager ger
Dip iplo lom ma / Degree
4-6
Determine credit worthiness of clients. Formulate credit and collection
30,000
70,000
policy. Negotiating with past due accounts. Take appropriate action against delinquent accounts. Supervise two or more officers. Credit Control Officer
Diplo iplom ma / Deg Degre ree e
2-4 24
Con ontac tacting ting cu custo stom mer ers. s. Sen Sendin ding g follow follow-up inq inquirie uiries. s. Neg Negotia otiating ting with past due accounts for debt recovery.
10,000
30,000
Finance Manager
Degree
6-8
Prepare fi fin nancia iall re report rts s, i.e i.e.. in income, expenses, ca capit ita al us usage and cash flow. Preparation of strategic plans, budgets and financial forecasts. Develop accounting and management policies and procedures.
35,000
115,000
Financial Analyst
Degree
4-6
Report and analyse financial and operating data.
25,000
75,000
Payroll Clerk
Diplo iplom ma / Deg egre ree e
1-3 13
Calc alcula ulate te and and pr prep epar are e pay payroll, roll, tak taking ing into ac acco coun untt over overtim time e and and deductions such as tax, CPF, insurance payments, etc.
7,500
22,000
ENGINEERING & TECHNICAL
Draughtsman
Dip iplo lom ma
1-2
Desig ign n mould lds s, str stru uctu turres an and fix fixtu turres. Ha Handle desig ign n duti tie es fr from 2 to 3 dimension. Able to meet deadline and implement multiple changes during the course of a project. Knowledge of Autocad and other designing software a must.
7,000
15,000
Electrical/Mechanical Engineer
Diplo iplom ma / Deg Degre ree e
2-5 25
To man anag age e the fac facilities ilities co contr ntrol ol sy syste stem m. Plan Plan an and d co contr ntrol ol maintenance work. Coordinate with customers and contractors on all site matters.
10,000
40,000
Material Mate rial Planner
Dip iplo lom ma
2-4
Generate cle lea ar-t -to o-builild d quanti tity ty pla lan n based on orders rs.. Ex Expedit ite e
12,000
28,000
15,000
25,000
with buyers on materialtoshortages and ensure availability. Monitor inventory performance meet goals set. Order Engineer
Diplo iplom ma / Deg Degre ree e
2-3 23
Ord rder er han handlin dling g and and tec techn hnica icall review review. Fabr Fabrica ication tion dra draw wing ings s to ven vendo dors rs and customers. Mechanical design. QA/QC inspection.
India Salary Handbook 2008/09 I 2008/09 I 3
ENGINEERING & TECHNICAL
Planning Engineer
Degree
5-8
Pla lan nnin ing g of producti tio on fl flo oor la lay yout to enable eff ffic icie ien nt pro roc cess and material flow. Implement low cost manufacturing.
25,000
75,000
Process Engineer
Diplo iplom ma / Deg Degre ree e
2-3 23
To de deve velop lop pr proc oces ess s for for new new pro produ ducts cts an and d impro improve prod roduc uctt proce process ss for current products. Knowledge of SPC, DOE and FMEA.
15,000
28,000
Quantity Surveyor
Diplo iplom ma / Deg egre ree e
2-5 25
To wor ork k on on ten tende ders. rs. Att Atten end d site site mee eeting tings. s. Pre Prepa pare re pr prelim elimina inary ry quotations.
10,000
32,000
Sales and Service Engin eer
Dip iplo lom ma
3-4
Sale les s and servic ice e to lo loc cal an and in inte terrnati tio onal cu custo tom mers. Pr Prepare quotation, presentation material, sales analysis report, customer complaints report, etc.
10,000
35,000
Supervisor
Dip iplo lom ma
3-4
Lia iais ise e wit ith h op opera rato torrs, lin line le leaders and oth othe er su support rtin ing g de departments to carry out production/manufacturing operations and projects. Monitor and coordinate machines installation setup. Monitor production issues to ensure targets are met and quality issues minimised.
8,000
25,000
Technical Officer
Dip iplo lom ma
2-5
Assis istt En Engin ine eer to to pla lan n and co contr tro ol ma main inte ten nance work. Su Supervis ise e all maintenance and variation jobs on site.
12,000
35,000
Technician
Diploma
1-5
Install, service, repair and maintain engineering equipments.
8,000
20,000
HUMAN RESOURCES
HR Clerk / Assistant
Diplo iplom ma / Deg egre ree e
1-3 13
Gen ener eral al HR HR ad adm min dutie duties. s. Main ainten tenan ance ce of leav leave/m e/med edica icall record records. s. Co-ordinate interviews.
8,000
20,000
HR Manager
Diplo iplom ma / Deg Degre ree e
5-7 57
Des esign ign,, plan plan and and im imple plem men entt HRpo policie licies s and and pr proc oced edure ures. s. In ch char arge ge of recruitment, salary and staff benefits. Performance evaluation. Determine and enforce government regulations. Supervise team of HR executives.
35,000
100,000
HR Officer / Executive
Diplo iplom ma / Deg egre ree e
2-4 24
Active sc Active scre reen ening ing an and d rec recruit ruitm men entt of sta staff. ff. Co-o Co-ord rdina inate te rec recru ruitm itmen entt ads. Ensure consistent benefits and compensation practice.
10,000
35,000
Training Executive
Diplo iplom ma / Deg egre ree e
2-4 24
Con ondu duct ct com compa pany ny tra trainin ining g pro progr gram ammes es.. Knowled ledge geab able le of of commonly used concepts, practices and procedures.
10,000
28,000
Training Mana Manager ger
Degree
5-6
Desig ign n, pla plan n an and im imple lem ment tr train inin ing g pr programmes; po poli lic cie ies s an and procedures; and career development programmes.
35,000
90,000
INFORMATION TECHNOLOGY
Acco Ac coun untt Manag er
Degree/Higher Diploma
3-5
Respon Resp onsible sible for for achieve achievem men entt of IT produ products cts and/o and/orr solution solution sales sales and and revenue target. May be assigned to target specific industry verticals.
25,000
55,000
Analy An alyst st Pr og ogramm ramm er
Degree
2-4
Desig ign n, code and te tes st pr programs to support th the applilic cati tio on syste tem ms
20,000
50,000
35,000
70,000
development developm ent plan. Business / Systems Analyst
4 I India Salary Handbook 2008/09 2008/09
Degree
4-7
Perfo form rmsyste tem ms fe fea asib ibililit ity y stu tud die ies s, analy lys sis and desig ign n to meet user requirements and application. Work closely with engineers and technical support to resolve customer issues. Provide technical application support to users.
INFORMATION TECHNOLOGY
Business Development Manager
Degree
4-7
Commerc rcia ialllly y aware of custo tom mers rs’’ needs. Possess th the e acumen necessary to grow sustainable and profitable business. A strong intellect capable of grasping and clearly communicating complex business and technology concepts.
40,000
100,000
CRM Consultant
Degree
5-7
In-depth understa Intan ndin ing g of Custo tom mer Rela lati tio onship Management (CRM) technologies. Excellent pre-sales experience in a vendor environment. An understanding of the telecommunications industry. Understanding of Data Warehousing/Business Intelligence software.
40,000
83,000
Database Data base Adminis trator
Degree
2-5
Responsib ible le fo forr admin inis istr tra ati tio on and te tec chnic ica al main inte ten nance of th the e company’s distributed database system.
20,000
65,000
Datawarehousing Consultant
Degree
3-8
To develo lop p data tam min inin ing g te tec chniq iqu ues, ar archit ite ecti tin ng da data tab base, pro producti tio on support. Assist administrators and developers.
40,000
108,000
ERP Consultant
Degree
5-8
To provid ide e fu fun ncti tio onal or or te tec chnic ica al advis ise e on th the e imple lem menta tati tio on of ERP solutions. Must have some domain knowledge in order to map processes.
40,000
110,000
Helpdesk Analyst
Degree
1-3
Remote tely ly tr tro ouble les shoot pr proble lem ms th thro rou ugh emailil/t /te ele lep phone by ta tak kin ing g over the control users’ terminals via LAN/WAN connections. Plan, coordinate and support business processes, systems and end-users. Handle phone-in and escalation of problems.
12,000
35,000
IT Administrator
Diplo iplom ma / Deg Degre ree e
3-5 35
Provide Prov ide im imple plem men entatio tation n and and ad adm minis inistra tration tion inv involv olving ing LA LAN N, WAN WANan and d dial up connectivity, firewall, reverse proxy and technical support.
20,000
50,000
IT Executive
Higher Diploma / Degree
1-3
Mainta aintain in sufficient, sufficient, stan standa dard rd and and reliab reliable le system systems/infra s/infrastruc structure ture to ensure effective and efficient operations. Implement IT procedures and processes to ensure maximum data protection/security.
15,000
38,000
IT Manager
Degree
5-7
Oversee th the e smooth runnin ing g of th the e IT syste tem ms. Tro rou uble les shoot and assist the organisation in any IT matters or problems. In tune with all the new IT developments in the required fields.
40,000
105,000
Network Administrator
Degree
3-5
Admin inis istr tra ate and operate LAN and WAN networks, syste tem m management and hardware support.
20,000
58,000
Network Support Engineer
Degree
3-5
Perfo form rmcommunic ica ati tio on and network rkin ing g syste tem ms analy lys sis and desig ign n planning for integration. Support of network in internet, intranet and
20,000
50,000
extranet. Analyse and participate in the development of security standardisation and implementation of security controls for LAN and WAN. Pre-sales Presales Consul tant
Degree
4-7
Help lpin ing g th the e sale les s te tea am to achie iev ve th the e specif ifie ied d ta tarrget by pro rov vid idin ing g technical support, demonstration, RFP and solution architecting.
40,000
90,000
Project Manager
Degree
5-7
Pla lan n, dir dire ect an and execute pro roje jec ct management ac acti tiv vit itie ies s fo forr an are rea a/ division. Monitor progress against schedule and project budget. May allocate or assist in the allocation of appropriate resources to deliver project results.
40,000
120,000
Regional Sales Manager
Degree
6-1 -10 0
Able to builild d and grow geographic ica al sa sale les s te terr rrit ito orie ies s. Id Identi tify fy,, qualify and close sales opportunities through prospecting and cross marketing of new products and technologies to existing and new customers.
40,000
140,000
Software QA/ Test Analyst
Degree
4-7
Testing, certifying, auditing software products.
30,000
75,000
Systems Engineer
Degree
3-5
Provid ide e syste tem m desig ign n and consult lta ancy to custo tom mers rs.. Respond to requests for technical queries and support. Conduct technical training to customers and IT administrators.
25,000
60,000
India Salary Handbook 2008/09 I 2008/09 I 5
INFORMATION TECHNOLOGY
Systems Programmer / Software Engineer
De D egree
3-5
Famililia iarr wit ith h soft ftw ware develo lop pment lilife fe cycle les s. Possess skilills ls in application design. Prepare program specifications, coding/ documentation and testing.
30,000
65,000
Technical Consultant
Degree
3-5
Trackin ing g proble lem ms and changes. Co Conti tin nuit ity y of ow ownership and documentation of IT operational problems from occurrence to resolution, including post resolution analysis. Provide solutions to IT related service problems.
25,000
60,000
Web Designer
De D egree
2-4
Develo lop p in inn novati tiv ve web-based desig ign n applilic cati tio on and conte ten nt management.
20,000
45,000
Customer Service Officer – Inbo un undd (exp eri erienc enced) ed)
Diplo iplom ma / Deg egre ree e
1-2 12
Han andle dle inc incom oming ca calls lls (ord (orders ers,, inquir inquiries ies,, com compla plaints ints)) and and direc directt calls calls for further problem resolution. To handle larger clients or 1st level escalation. To lead, teach, guide and/or motivate teams through the call process if necessary.
10,000
20,000
Call Centr e Manager / Head
Degree
8-1 -12 2
Imple lem ment se serv rvic ice e str tra ate teg gie ies s. Oversee dailily y operati tio ons as well as marketing, sales and IT. Ensure service levels are met. Plan workflow and structure. Solve escalated complaints. Motivate and lead teams. Work with HR to assist in recruiting, staff appraisals and training. Good project management skills.
70,000
150,000
Call Centre Supervisor / Team Leader
Diplo iplom ma / Deg egre ree e
2-3 23
Ove verse rsee e teamof junio juniorr and and se senio niorr office officers. rs. Motiv otivate ate tea team m, roste rosterr planning and handle staffing issues such as disciplinary and performance counseling.
20,000
40,000
Call Centre Trainers
Diplo iplom ma / Deg egre ree e
2-3 23
Wor ork k with with HR and and Call Cen Centre tre Man anag ager er to to pro provid vide e train training ing.. Train Train on systems, procedures and product knowledge. Facilitate and plan training schedules.
25,000
40,000
Customer Service Officer – Inbo un undd (ent ry l evel evel))
Dip iplo lom ma
0-1
To handle in inc comin ing g calllls s (orders rs,, in inquir irie ies s, co compla lain ints ts)) an and dir ire ect calls for further problem resolution.
8,000
18,000
Helpdesk
Dip iplo lom ma
1-2
To screen and/o /orr se servic ice e requests ts,, co compilile e proble lem m report rts s and provide solutions to complex issues as needed.
11,000
20,000
Operations Mana Manager ger
Dip iplo lom ma / Deg Degre ree e
5-7 57
Ove vers rsee ee al alll aspe aspect cts s of of the oper erat atio ions ns.. Repo Report rt to Cal alll Cent Centre re Manager. Handle internal inquiries and divisional operations.
35,000
92,000
Sales Outbound / Telemarketer Telema rketer (entry level)
Dip iplo lom ma
0-1
To sell and set up appoin intm tments ts.. Handle outb tbo ound calllls s fo forr sellllin ing g a product or service, typically with respect to quotas or sales goals. May be responsible for specific accounts or geography. To up sell as appropriate.
7,500
18,000
Sales Outbound / Telemarketer Telema rketer (experienced)
Dip iplo lom ma
2-3
To sell and set up up appoin intm tments ts.. Ha Handle outb tbo ound calllls s fo for se sellllin ing g a product or services, typically with respect to quotas or sales goals. May handle specific accounts or geography. To up sell as appropriate. Typically handle larger clients and more difficult situations. To lead, teach, guide and/or motivate teams through the
12,000
30,000
ITeS-BPO
call process if necessary.
6 I India Salary Handbook 2008/09 2008/09
LOGISTICS & WAREHOUSING
Distribution Manager
De D egree
6-7
Manage orderi rin ng and dis istr trib ibu uti tio on of go goods. En Ensure ti tim mely deliliv verie ies s to maximise sales. Liaising with the forwarder on the timing of arrival of goods.
25,000
55,000
Operations Executive
Diplo iplom ma / Deg Degre ree e
2-3 23
Man anag age e war wareh ehou ouse se ope opera ration tions s and and ens ensur ure e prop proper er doc docum umen entatio tation. n. Plan cargo schedules. Inventory control / management and reconciliati recon ciliation on of suppliers’ invo i nvoices. ices.
12,000
30,000
Shipping Assistant
Dip D iplo lom ma
1-3
Prepare ship ipp pin ing g documenta tati tio on. Kn Knowle led dge of LC LC / BL BL. En Ensure smooth delivery and handle customers’ inquires. Verification of freight invo invoices, ices, cycle count, etc.
8,000
20,000
Shipping Supe Supervisor rvisor
Diplo iplom ma / Deg egre ree e
4-5 45
Org rgan anise ise re rece ceivin iving g and and iss issuin uing g of of good goods. s. Man anag age e the the ship shippin ping g operations and ensure proper documentation. Ensure quantity and quality of goods.
15,000
30,000
Warehouse Ware house / Store Assi stant
Dip D iplo lom ma
2-4
Basic ware reh house opera rati tio ons. Receiv ive e, un unpack, pa pack, pic pick k and check cargos.
8,000
20,000
Warehouse Manager
Diplo iplom ma / Deg Degre ree e
4-5 45
Plan for eff Plan efficie icient nt sto stora rage ge an and d sys system tematic ret retriev rieval. al. Man anag age e all warehouse activities. Proper upkeep of the store and warehouse. Identify reliable and cost efficient efficient freight forw forwarde arders. rs.
15,000
55,000
Warehouse Ware house Superviso r
Diplo iplom ma / Deg egre ree e
3-5 35
Man anag age e war areh ehou ouse se op oper eratio ations ns.. Rec Receiv eive, e, issu issue, e, pick pick an and d pac pack. k. Ensure timely shipment.
15,000
30,000
OFFICE SUPPORT
Ad mini Admi nist st rati on / Of fifice ce Manager
Diplo iplom ma / Deg Degre ree e
4-6 46
Res espo pons nsible ible for office office ad adm minis inistra tration tion an and d man anag agem emen ent, t, i.e. hum human resources, office lease, property facilities and records. Assigning work to other clerical employees and ensuring conformance to office policies.
20,000
65,000
Ad mini Admi nist st rati ve Clerk Cl erk / Co-ordinator
Diplo iplom ma / Deg egre ree e
1-3 13
Sort and Sort and dis distrib tribute ute mail. Pre Prepa pare re sim simple ple bu busin sines ess s cor corre resp spon onde denc nce e and reports. Attend to telephone enquiriesand visitors. Filing.
8,000
18,000
Data Entry Clerk
Diplo iplom ma / Deg egre ree e
1-2 12
Input Inp ut infor inform matio ation n into into a co com mpu puter ter.. Proc Proces essin sing g and and tra trans nsm miss ission ion of
5,000
12,000
data. Despatch cum Office Boy
HSc
1-2
Mail de delivery and collection. Motorbike and lic ice ense required. Run simple errands.
3,000
8,000
Executive Secreta Secretary ry
Diplo iplom ma / Deg egre ree e
3-6 36
Wor ork k with with top top man anag agem emen ent. t. Tak Take e and and tra trans nscrib cribe e minu inutes tes of meetings. Execute routine secretarial assignments. Provide supervision and work co-ordination of other staff.
15,000
45,000
Personal Driver
SSC/ HS HSC
2-3
Chauff ffe eur hig high h-r -ra ankin ing g management or or vis visit ito ors rs.. Ru Run err erra ands. Go Good driving record.
4,000
12,000
Receptionist / Front Office Assi As sist st ant
Diploma / Degree
1-3
Receiv ive e customers. Attend to phone calls. Admin duties.
7,000
20,000
Secretary
Dip iplo lom ma
2-5
Schedule appoin intm tments ts,, tra travel ar arrangements and att atte end to to ca calllle ers rs..
7,500
33,000
5,000
12,000
Take dictation. Relieve officials of clerical work and administrative duties. Security Officer
Diplo iplom ma / Deg Degre ree e
3-4 34
Protect Prote ct pro prope perty rty ag again ainst st fire, fire, the theft ft and and illeg illegal al en entry. try. Mak ake e rou routine tine periodic tours around buildings and grounds. Check visitors for proper identification and clearance.
India Salary Handbook 2008/09 I 2008/09 I 7
SALES & MARKETING
Advert Ad vert is isin in g Manag er
Diplo iplom ma / Deg Degre ree e
4-6 46
Dev evelo elop p com compa pany ny’s ’s adve advertisin rtising g stra strateg tegy y acc accor ordin ding g to bra brand nd/pr /prod oduc uct/ t/ corporate policies. Liaise with advertising agencies to create the company’s product/image. Prepare and track A&P spending. Develop promotional and sales support materials.
35,000
80,000
Brand / Produc t Manager
Higher Diploma / Degree
5-7
Concep Conc eptua tualise lise and and execu execute te activities activities for bran brand d position positioning. ing. Dete Determ rmine ine product pricing. Maintain and direct product’s image in the market.
35,000
100,000
Customer Service Executive
Diplo iplom ma / Deg egre ree e
2-3 23
Entertain Enter tain cu custo stom mer inq inquir uiries ies.. Serv Service ice ex existin isting g cus custom tomer ers s and and the their ir needs. Visits to customers’ office when necessary.
8,000
18,000
Market Researcher
Diploma / Degree
2-4
Collect and analyse information to assist in marketing.
10,000
35,000
Marketing Marke ting Executiv e
Diplo iplom ma / Deg egre ree e
2-4 24
Mar arke keting ting of new newor exis existing ting pr prod oduc ucts ts and and se servic rvices es.. Colla Collate te mark arket et trends for product development. Liaise with ad agencies and suppliers. Production of marketing materials.
12,000
40,000
Marketing Manager
Higher Diploma / Degree
5-9
Co-ordinate Co-ord inate mark arketing eting activ activities. ities. Orga Organise nise mark arketing eting fun function ctions s and and campaigns. Involve in product launches and preparation of marketing plan.
35,000
125,000
PR Manager
Degree
4-6
Pla lan n and develo lop p communic ica ati tio on str tra ate teg gie ies s. Promote comple lete te information flow within the organisation and build positive media and public pub lic relations.
35,000
80,000
Promoter / Retail Retail Assi stant
Diplo iplom ma / Deg egre ree e
1-3 13
Fron Fr ontt Lin Line. e. Cou ounte nterr sa sales les.. Pr Prom omote pr prod oduc ucts ts in sto store. re.
5,000 5,0 00
20,00 20 ,000 0
Sales Co-ordinator
Dip iplo lom ma / Degre ree e
2-3
Coord rdin ina ate cl clie ien nt le lea ads and cust sto omer sale les. s. Pro roc cess sa sale les s ord rde ers rs..
8,0 ,00 00
20,0 ,00 00
Sales Executive
Diplo iplom ma / Deg egre ree e
2-4 24
Lead ge Lead gene nerat ration ion.. Sell Sell produ products cts an and d ser servic vices es on B2 B2B B bas basis. is. Pre Prepa pare re and submit proposals. Involve in sales pitch.
10,000
35,000
Sales Manager
Degree
5-7
Pla lan n and manage busin ine ess str tra ategie ies s. Me Meet sa sale les s ta tarrgets and quotas. Develop consulting service/product according to market needs. Co-ordinate activities of sales team. Monitor budget achievement. Prepare forecasts.
35,000
95,000
The diverse variance in salary range is because of geographical distribution, cost of living disparity and varied organization stature operating in India.
8 I India Salary Handbook 2008/09 2008/09
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