Insurance Claims Adjuster or Insurance Claims Manager or Executi

CAREER OBJECTIVE A position in a results-oriented company that seeks an ambitious and career-cons cious person, where acquired skills and education will be utilized toward contin ued growth with an opportunity for professional growth. EXPERIENCE Machine Operator / Production Worker - 1998 to 2009 Bridgestone/Firestone, LaVergne, TN Over nine years experience in manufacturing, assembly and quality control. * Ensured raw product weights matched production specifications * Ensured compliance of process controls at machining and assembly areas * Used barcode-scanning systems to assure order and inventory accuracy * Experienced in operating various forklifts * Motivated and enhanced employee morale * Motivated warehouse staff to increase employee productivity and team cohesiven ess * Inspected machine components * Inspected incoming laboratory reagents and supplies for non-conformity * Operated a 90TAM(tire assembly machine) which included: material roll changes, splicing material through each stages of the machine, and assisted maintenance with tire changeovers. * Kept track of component tags and entered them into the computer system for lot tracing. Claims Representative - 1996 to 1998 Allstate Insurance Company, Memphis, TN Consistently provided excellent, informed customer service and maintained strong reliable work ethic. * Managed an active monthly caseload of 25 to 30 clients and conducted liability investigations of all assigned files. * Obtained recorded or written statements and collected supporting documentation including police reports, surveillance reports, and medical information. * Analyzed insurance claims to determine extent of carrier's liability and settl ed claims in accordance with policy provisions. * Investigated auto accident claims by examining damaged vehicles, taking pictur es, and interviewing injured people and insurance representatives. Prepared dam age appraisals and secured cost estimates from repairers. * Interviewed claimants and inspected damages to personal property. Completed n egotiations with third parties to ensure reasonable and fair settlements. * Conducted thorough reviews of claim files to recognize subrogation potential. Child Care worker/Counselor - 1994 to 1996 Cedar Grove Residential Treatment Facility, Murfreesboro, TN 37130 Provided guidance and served as role model for children. * Provide complete Activity of Daily Living (ADL) assistance for a troubled chil d or at-risk youth residents in a group home. Establish rapport and sense of tr ust with residents. Report all activities to supervisors. * Supervise behavior of residents held daily individual, group, and crisis couns eling sessions and maintained up-to-date progress notes to guide treatment inter vention. Recorded information regarding progression or regression in client's be haviorisms. * Convinced residents to use prevention methods to promote healthy living * Counseled residents faced with stress, alcohol, drugs, and sexual health issue s. * Assist tenants in an assisted-living building with activities of daily living: medication reminders, facilitating recreational activities, meal assistance, sh owers, vitals and laundry EDUCATION / CONTINUING EDUCATION / TRAINING

Certificate, 2010, CompTIA A+, TechSkills Certificate, 2010, CompTIA Network+, TechSkills Currently working on MCSE, TechSkills Certificate, 1996, Auto accident investigation, evaluation, negotiation, Certifi cate, 2010, Business Care B.A., Business Administration, Minor: Economics - 1996 Middle Tennessee State University, Murfreesboro, TN Full time student athlete 2010 TechSkills, Nashville, TN