Internet Service Agreement Terms
Content
Business Service Agreement Terms & Conditions.
Connection/Installation Fees
Connections and Installation fees are non-refundable. They are payable at completion of Installation. If for any reason the equipment must be
relocated, the connection and installation fees, will be applied to such relocation. If the account is disconnected, the connection fee will be applied
to the account.
Account Termination
Any account with an outstanding balance equal to 2 months of service and a 3-month period of inactivity would be terminated. This implies that
the Customer Premise Equipment would be removed from the service location of such account, if the account has not completed the contract
agreement of 1 year(s), a penalty of $350.00 would be applied to such account. .
Additional fees
Additional fees may apply to non-standard installations. The Wireless Installer will provide such costs and fees in a written estimate before, any
installation is performed.
Equipment
The customer premise equipment is included in the connection and installation fees on a loan basis; CEPSWireless.net retains ownership of such
equipment during the length of this agreement
Permitting & Landlord Approval
Customer acknowledges that is the sole owner of the premises that the equipment will be installed and / or has obtained the proper permits from
the landlord/owner of such premises to install the equipment.
Standard Maintenance
Standard maintenance is included under the agreement and includes any malfunction of the equipment under its normal operating circumstances.
Any damage incurred on the equipment and or installation from an alien source will be sole responsibility of the customer and will be invoiced to
the customer.
Not Covered by Standard Maintenance
Customer relocation on equipment, re-configuration or any other handling that would result in the malfunction of the equipment. Natural
Occurrences like Hurricane and Thunderstorms are coved under the Standard Maintenance.
Abuse of Services,
Customer verifies that the service would be used for its business use on the network authorized by CEPSWireless.net to receive such service. The
customer would use the service in a proper manner not affecting the overall performance of the system. Any misuse or abuse from a customer on
a willing matter will be subject to an account termination. Services cannot be resold or shared with another entity.
Indemnification/Release
Customer releases CEPSWireless.net from any legal/personal conflicts regards to the contents of the activities performed with the service. As an
internet service Provider, CEPSWireless.net is not responsible for the Internet content accessed through the service.
Payment Policies & Terms
Service fees are due on the 11th of each month. The Service fees will be invoiced to the customer at the 1 st day of each month. Acceptable forms of
payments are: Check, Money Order, PayPal.
Orders payments should be sent by mail to:
CEPSWireless.net
HC 01 box 6501
Las Piedras, PR 00771
______________________________
Print
_________________________________
Signature
___________________________________
Date
Connection/Installation Fees
Connections and Installation fees are non-refundable. They are payable at completion of Installation. If for any reason the equipment must be
relocated, the connection and installation fees, will be applied to such relocation. If the account is disconnected, the connection fee will be applied
to the account.
Account Termination
Any account with an outstanding balance equal to 2 months of service and a 3-month period of inactivity would be terminated. This implies that
the Customer Premise Equipment would be removed from the service location of such account, if the account has not completed the contract
agreement of 1 year(s), a penalty of $350.00 would be applied to such account. .
Additional fees
Additional fees may apply to non-standard installations. The Wireless Installer will provide such costs and fees in a written estimate before, any
installation is performed.
Equipment
The customer premise equipment is included in the connection and installation fees on a loan basis; CEPSWireless.net retains ownership of such
equipment during the length of this agreement
Permitting & Landlord Approval
Customer acknowledges that is the sole owner of the premises that the equipment will be installed and / or has obtained the proper permits from
the landlord/owner of such premises to install the equipment.
Standard Maintenance
Standard maintenance is included under the agreement and includes any malfunction of the equipment under its normal operating circumstances.
Any damage incurred on the equipment and or installation from an alien source will be sole responsibility of the customer and will be invoiced to
the customer.
Not Covered by Standard Maintenance
Customer relocation on equipment, re-configuration or any other handling that would result in the malfunction of the equipment. Natural
Occurrences like Hurricane and Thunderstorms are coved under the Standard Maintenance.
Abuse of Services,
Customer verifies that the service would be used for its business use on the network authorized by CEPSWireless.net to receive such service. The
customer would use the service in a proper manner not affecting the overall performance of the system. Any misuse or abuse from a customer on
a willing matter will be subject to an account termination. Services cannot be resold or shared with another entity.
Indemnification/Release
Customer releases CEPSWireless.net from any legal/personal conflicts regards to the contents of the activities performed with the service. As an
internet service Provider, CEPSWireless.net is not responsible for the Internet content accessed through the service.
Payment Policies & Terms
Service fees are due on the 11th of each month. The Service fees will be invoiced to the customer at the 1 st day of each month. Acceptable forms of
payments are: Check, Money Order, PayPal.
Orders payments should be sent by mail to:
CEPSWireless.net
HC 01 box 6501
Las Piedras, PR 00771
______________________________
_________________________________
Signature
___________________________________
Date
