Invitation 1st Independent Aftermarket Conference SEE 2014

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Car & Truck
22.05.2014, Belgrade
idealistic partnership with FIGIEFA

iamconferencesee
www.iamconferencesee.com

idealistic partnership with FIGIEFA

Recent years have seen South East Europe experience significant changes.
With a view to the future, the time is now right to bring together Europe’s aftermarket Elite to discuss and exchange
new business models, trends and opportunities that exist in the sector.
The region’s 1st Independent Aftermarket Conference for South East Europe has been jointly organised by some of
Europe’s most significant automotive aftermarket organisations to take place in Belgrade on Thursday 22nd May
2014.
The aim of the conference is to create a platform to provide quality information and sector knowledge on two of the
most important topics for the region:
1. International and national federations as well as trade groups, with the focus on encouraging
national networking and cooperation.
2. Current and future trends in the independent aftermarket, with the objective to enable participants to meet the
challenges in their businesses and prepare for the future.

As the opening speaker for the 1st SEE Independent Aftermarket Conference, Mr.Karsten
Schüßler Bilstein, Managing Director of the bilstein group, view’s the event as a unique
opportunity for the gathering of regional players, associations and federations in the SEE
region.
It should be the goal of all participants to exchange information, consider trends,
debate critical issues and share subjects of mutual interest to create efficiencies, improve
processes, provide new sales opportunities and bring competitive advantages to businesses
in the IAM.

One of the markets leading experts Mr. Hartmut Röhl president of FIGIEFA
(International federation and political representative in Brussels of the independent
automotive aftermarket distributors), will play an active role in the conference sharing
his thoughts with participants and considers this the beginning of a traditional event
for the IAM calendar for South East Europe.
Mr. Röhl believes the conference will stimulate regional players to support and defend
the rights of the IAM and achieve a more stable cooperative environment for future
developments.

09:00

Registration And Morning Coffee

09:45

Karsten Schüßler-Bilstein, MD,
Ferdinand Bilstein GmbH + Co.
-Welcoming section
-Why do we need national associations and cooperations

AGENDA 22.05.2014

International and national federations and trade groups
10:30

Hartmut Röhl
President GVA (German Automotive Association) & FIGIEFA
(International Federation of Automotive Aftermarket Distributors)
- Opportunities for the IAM
(organization and tasks of both institutions);
- Benefits of country associations

11:15

Interactive panel discussion
International and national federations and trade groups
Moderator:
Helmut Wolk, Wolk After Sales Experts
Participants:
- Hartmut Röhl; President, GVA & FIGIEFA
- Nico Muyldermans, AD International cvba
- Dan CÎMPEAN, FIGIEFA Romania
- Fotios Katsardis, TEMOT International Autoparts GmbH
- Andrej Štih, GROUPAUTO Adria
- Tomáš Kaštil, Inter Cars South International Group

Current and future trends on the IAM
12:15

Coffee break & Networking

12:30

Helmut Wolk
CEO, Wolk After Sales Experts
Future Aftermarket challenges (Internet trade);
Facts and Trends in the European Aftermarket

13:15

Philipp Hess,
MD, Hess Group and Technical Advisor of GVA e.V.
The influence of Telematics on the automotive aftermarket

13:45

Lunch break

14:45

Markus Frömgen
Director, Consulting group BBE Automotive
Facts and Trends in the IAM Truck business

15:20

Fotios Katsardis
President & CEO, TEMOT International Autoparts GmbH
Strategic perspectives for WD and suppliers

16:00

Coffee break & Networking

16:15

Mitja Bartsch,
Head of Workshop Concept, Motoo
Independent Aftermarket Service

16:45

Helmut Wolk, Hartmut Röhl and Ulrich Wiedemuth
Open Discussion

up to 18:00

End of the Independent Aftermarket Conference

21:00
up to 01:00

Gala dinner

idealistic partnership with FIGIEFA

Hartmut Röhl
President, GVA (German Automotive Association) &
FIGIEFA (International Federation of Automotive Aftermarket Distributors)

Opportunities for the IAM;
Benefits of country associations
10:30
10:30

Mr. Hartmut Röhl, President of GVA (German Automotive Association) & FIGIEFA (International Federation
of Automotive Aftermarket Distributors) as well as spokesman for AFCAR, the “Alliance for the Freedom of
Car Repair” will centre his delivery on current opportunities for the IAM. His focus will be on the benefits
federations can bring, covering the organisation and tasks of the institutes of both FIGIEFA & GVA.
Special emphasis will be placed on the “Right to Repair Principle” and the new Block Exemption Regulation.

Interactive
panel discussion

International and national
federations and trade groups

Hartmut
Röhl
Nico
Muyldermans
AD International
cvba

GVA & FIGIEFA,
President

Moderator: Helmut Wolk, CEO,
Wolk aftersales Germany

Dan
CÎMPEAN

TEMOT International
Autoparts GmbH

Tomáš
Kaštil

FIGIEvFA Romania
Andrej
Štih

11:15

Fotios
Katsardis

GROUPAUTO
Adria

Inter Cars South
International Group,
CEO

idealistic partnership with FIGIEFA

12:15

Coffee Break and Networking

Helmut Wolk
CEO, Wolk aftersales Germany

Future Aftermarket challenges (Internet trade);
Facts and Trend in the European Aftermarket

12:30

Helmut Wolk is CEO of the Wolk After Sales Expert, German neutral consulting service network specialized in
consulting the automotive aftermarket in Europe. With more then 40 international after sales experts and more
then 30 years of experience in developing profitable, viable and secure solutions Wolk creates forward-looking
unique strategies for European big IAM players. Wolk aftermarket intelligence will bring us exclusive market
experience for future oriented concepts and focus more on facts and trends on the IAM market based on the
specific aftermarket databases.
He will speak more about:
-Facts and future trends as well as challenges on the IAM
-Decreasing gross margins:

1. Increasing costs of service support

2. Car manufacturers discover IAM garages

3. After sales goes online
-Routes to the aftermarket 2020

Philipp Hess
MD, Hess Group and Technical Advisor of GVA e.V.

The influence of Telematics on the automotive aftermarket

13:15

Philipp Hess is Managing Director at Hans Hess Autoteile GmbHmanaging, Easy Auto Service GmbH, Hans
Hess Industrietechnik GmbH and also holds a Business Development position at Motair Turbolader GmbH.
Mr. Hess will focus more on ‘Modern technologies in the service of IAM’ with attention to the Influence of
Telematics as a huge threat and an opportunity for the Independent Automotive Aftermarket.
He will be speaking about:
- How eCall will help the OEMs to gain market shares,
- Why intermediaries will steer the car driver into their service networks and
- How onboard internet can help the IAM

idealistic partnership with FIGIEFA

13:45

Lunch Break

Markus Frömgen
Director BBE Automotive

Facts and Trends in the IAM Truck business
Markus Frömgen has more than 20 years of experience in the international automotive market, particularly in
the data business.
From February 2014, he is Director of Strategy consulting and Project management at the Cologne automotive
consultant BBE Automotive and his international orientation of the after-sales portfolio and the automotive
business field continue to accelerate.
The 48-year-old was previously long time vice president and Managing Director at consulting firm RL Polk
Europe and CEO of RL Polk Germany GmbH.
14:45

Mr. Frömgen will introduce us to the topic ’Facts and Trends in the IAM Truck business’.

Fotios Katsardis
President & CEO, TEMOT International Autoparts GmbH

Strategic perspectives for WD and suppliers
Fotios Katsardis (MA, MBA) is since 2005 the President and CEO of Temot International, a leading global
strategic organization consisting of 42 Warehouse Distributors operating in more than 50 countries all over
Europe, Africa, Asia and The Americas. Before Temot International, he gathered professional experience
working 12 years for Robert Bosch as well as in the construction´s machinery and lubricants industry.

15:20

The subject of his intervention is focusing on the challenges of the Automotive Aftermarket from the perspective
of the Warehouse Distributors. Particular reference is given to the requirements of the workshops to serve and
repair efficiently and properly as well as to the solutions that a warehouse distributor should offer in order to
be able to cope with the market demands. Within the very same context the relevance and the role of a modern
supplier is also examined and evaluated especially in association with to the ever increasing complex structures
of the modern supply chain and the new emerging distribution forms and channels.

idealistic partnership with FIGIEFA

16:00

Coffee Break & Networking

Mitja Bartsch
Head of Workshop Concept, MOTOO

Independent Aftermarket Service
Born and raised in Berlin, Mitja Bartsch is a Workshop Concept Expert with more than decade of experience
focused on this specific automotive area.
The position Head of workshop concepts (MOTOO, Auto-Sofort-Service) and customer training at Hans Hess
Autoteile GmbH, has been Mitja’s responsibility since 2009.
During his successful career, Mitja spent 6 years at Schaeffler group working as Workshop concept manager for
AUTOMEISTER and Luk Meisterservice.

16:15

At the conference, he will try to bring us closer to the topic “Workshop concepts as a tool for the spare-part
wholesaler” covering issues such as:
- the necessity for workshop concept
- right development process
- adequate control system

Interactive
panel discussion

Helmut
Wolk
CEO,
Wolk After Sales Experts

16:45

Current and future trends
on the IAM

Hartmut
Röhl
President ,
GVA & FIGIEFA

Ulrich
Wiedemuth
General Sales director,
Ferdinand Bilstein GmbH + Co.

Date:
22.05.2014
Address:
Bulevar Kralja Aleksandra 69
Belgrade 11000
Serbia
Hotel Metropol Palace
Ivo Andrić Ballroom A&B

Three ways to register
[email protected]
www.iamconferencesee.com
+381 11 86 52 874

Participation fee
199€ + VAT
Reduced registration fee
159€ + VAT when booking until 10th of April 2014
Other participants from the same company receive a
discount of 10%.
The price includes: conference documents,
Lunch, beverages and Gala dinner.

iamconferencesee

SAVE

10%
2 or more
participants

CALL
+381 11 86 52 874
for more
information

HOTEL
For hotel reservations, please contact us
in order to receive special benefits.

A confirmation letter and invoice will be sent upon receipt of
your registration.
Please note that full payment must be
received prior to the event
(not later than 48 hours before the event).
Entry to the event may be refused if payment in full is
not received.

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