IT - CIO or VP or Director
Content
George G. Kings Chief Information Officer Executive Profile Over twenty five years experience leading and managing information technology fo r progressive service-focused financial institutions. Strategically and cost eff ectively utilize technology in alignment with corporate goals. Excel in grasping the big picture, conceptualizing, interpreting, developing and implementing inn ovative solutions. Inspiring and credible team leader and role model; effective at building high-performing teams. Unique ability to establish productive and po sitive rapport with all levels of management, C-level executives and board of di rectors. Strong background and proven track record of protecting critical compan y assets and proprietary information. Corporate Strategic planning Disaster recovery/business continuity Network security and risk management Regulatory Compliance Vendor relationship management Technology planning and project management Investment rationalization build vs. buy analysis Organizational leadership & mentoring Business process analysis & re-design Financial management, budget and cost control
Professional Experience Los Angeles Firemens Credit Union, Pasadena, CA January 2001 to Present Vice President, Information Technology With $1 billion in assets, LAFCU provides financial services to over 28,000 fire fighters throughout the State of California and is ranked among the highest-perf orming credit unions in the nation. Reporting directly to the President/CEO, was recruited to turn-around the Inform ation Technology department service and staff morale by providing technological leadership and vision for internal office and financial systems, intranet/Intern et sites, e-commerce and electronic delivery channels in a IBM AIX,Windows 2007, Oracle, Cisco environment. Responsible for long-term strategic technology plann ing and for driving positive change within the organization. Project management responsibility for strategic projects. Manage network security, third-party asse ssments and policy compliancy. Responsible for business continuity planning and annual disaster recovery systems testing. Examples of Notable Accomplishments: Rebuilt IT infrastructure to position credit union for aggressive expansion and growth plans. Implemented scalable architecture utilizing IBM blade servers, SA NS, virtual machines and Cisco IP telephony. Introduced and implemented corporate project approval and implementation proces s including project management & collaboration tools (MS SharePoint). Streamline operations to improve productivity though process identification, do cumentation, re-design and by utilizing technology such as biometric security, I P telephony, imaging, e-forms, workflow automation and web services. Implemented help-desk techniques, performance standards, service-level agreemen ts and I.T. employee incentives which dramatically improved I.T. service deliver
y. Successfully lead organizational-wide process improvement initiative and re-des igned approximately 150 operational processes resulting in thousands of labor ho urs saved annually Completed large-scale core systems evaluation, selection, contract negotiation - $5 million purchase Led implementation and conversion to Oracle database core system and other miss ion-critical applications Introduced new concepts such as process/product owners, innovation and business intelligence Co-developed a software application that is sold to other credit unions, return ing 20% royalties to the organization Elected to the board of directors, LA Fire CU Holdings LLC (established to crea te new start-up companies) Appointed as interim-President of Escrow company Trusted to turn-around the bu siness Rockwell Federal Credit Union, Downey, CA February 1988 to December 2000 Vice President, Information Technology Large non-profit institution providing financial services to Rockwell Internatio nal and Boeing employees. Provided strategic and visionary role as part of the executive team. Oversee mis sion-critical infrastructure, application development, security/disaster recover y in VMS/NT environment. Responsible for the identification, assessment and impl ementation of cutting edge technology as it relates to e-commerce, Intranet/Inte rnet, LAN/WAN, call center operations, ATM/Debit/Credit payment systems and remo te delivery. Managed all aspects of project management including requirements d efinition, application design, change management and testing/QA. Interact proact ively with multiple business units inside and outside the organization including subsidiaries and 9 branch offices. Control IT budget. Manage vendor relationshi ps. Ensure regulatory compliance and data security. Hughes Aircraft Federal Credit Union, Manhattan Beach, CA January 1982 to September 1987 Supervisor, Data Processing Large non-profit institution providing financial services to the employees of Hu ghes Aircraft Manage computer operations; three shifts 7/24 hours per day. Ensure uninterrupte d and accurate data processing in a Data General MVS environment. Coordinate all data processing activities including ATM and proof operations. Supervise help d esk service for 400 users and 20 branch offices throughout the United States. Fa cilitate hardware repairs and software upgrades. Manage telecommunications.
PROFESSIONAL DEVELOPMENT Team Building The Development Center 2000 Delegation & Decision Making Positively Organized! 2002 Technology Planning Cornerstone Consulting 2002 Delegation & Communications The Training Clinic 2002 Executive Leadership Stanford University 2003 Certificate Program Technology Marketing Caltech 2004 Certificate Program Management/Leadership Cal State Northridge 2007
EDUCATION MBA Pepperdine University 2009, Malibu, CA Graziadio School of Business and Management BS, Business Administration University of La Verne 2006, La Verne, CA
Professional Experience Los Angeles Firemens Credit Union, Pasadena, CA January 2001 to Present Vice President, Information Technology With $1 billion in assets, LAFCU provides financial services to over 28,000 fire fighters throughout the State of California and is ranked among the highest-perf orming credit unions in the nation. Reporting directly to the President/CEO, was recruited to turn-around the Inform ation Technology department service and staff morale by providing technological leadership and vision for internal office and financial systems, intranet/Intern et sites, e-commerce and electronic delivery channels in a IBM AIX,Windows 2007, Oracle, Cisco environment. Responsible for long-term strategic technology plann ing and for driving positive change within the organization. Project management responsibility for strategic projects. Manage network security, third-party asse ssments and policy compliancy. Responsible for business continuity planning and annual disaster recovery systems testing. Examples of Notable Accomplishments: Rebuilt IT infrastructure to position credit union for aggressive expansion and growth plans. Implemented scalable architecture utilizing IBM blade servers, SA NS, virtual machines and Cisco IP telephony. Introduced and implemented corporate project approval and implementation proces s including project management & collaboration tools (MS SharePoint). Streamline operations to improve productivity though process identification, do cumentation, re-design and by utilizing technology such as biometric security, I P telephony, imaging, e-forms, workflow automation and web services. Implemented help-desk techniques, performance standards, service-level agreemen ts and I.T. employee incentives which dramatically improved I.T. service deliver
y. Successfully lead organizational-wide process improvement initiative and re-des igned approximately 150 operational processes resulting in thousands of labor ho urs saved annually Completed large-scale core systems evaluation, selection, contract negotiation - $5 million purchase Led implementation and conversion to Oracle database core system and other miss ion-critical applications Introduced new concepts such as process/product owners, innovation and business intelligence Co-developed a software application that is sold to other credit unions, return ing 20% royalties to the organization Elected to the board of directors, LA Fire CU Holdings LLC (established to crea te new start-up companies) Appointed as interim-President of Escrow company Trusted to turn-around the bu siness Rockwell Federal Credit Union, Downey, CA February 1988 to December 2000 Vice President, Information Technology Large non-profit institution providing financial services to Rockwell Internatio nal and Boeing employees. Provided strategic and visionary role as part of the executive team. Oversee mis sion-critical infrastructure, application development, security/disaster recover y in VMS/NT environment. Responsible for the identification, assessment and impl ementation of cutting edge technology as it relates to e-commerce, Intranet/Inte rnet, LAN/WAN, call center operations, ATM/Debit/Credit payment systems and remo te delivery. Managed all aspects of project management including requirements d efinition, application design, change management and testing/QA. Interact proact ively with multiple business units inside and outside the organization including subsidiaries and 9 branch offices. Control IT budget. Manage vendor relationshi ps. Ensure regulatory compliance and data security. Hughes Aircraft Federal Credit Union, Manhattan Beach, CA January 1982 to September 1987 Supervisor, Data Processing Large non-profit institution providing financial services to the employees of Hu ghes Aircraft Manage computer operations; three shifts 7/24 hours per day. Ensure uninterrupte d and accurate data processing in a Data General MVS environment. Coordinate all data processing activities including ATM and proof operations. Supervise help d esk service for 400 users and 20 branch offices throughout the United States. Fa cilitate hardware repairs and software upgrades. Manage telecommunications.
PROFESSIONAL DEVELOPMENT Team Building The Development Center 2000 Delegation & Decision Making Positively Organized! 2002 Technology Planning Cornerstone Consulting 2002 Delegation & Communications The Training Clinic 2002 Executive Leadership Stanford University 2003 Certificate Program Technology Marketing Caltech 2004 Certificate Program Management/Leadership Cal State Northridge 2007
EDUCATION MBA Pepperdine University 2009, Malibu, CA Graziadio School of Business and Management BS, Business Administration University of La Verne 2006, La Verne, CA
