IT Infrastructure Project Manager in Philadelphia PA Resume Deborah Flamino

Deborah Flamino
Glenmoore, PA 19343
484-252-6463

[email protected]
linkedin.com/in/deborahflamino
SUMMARY

Successful technology specialist with 25+ years’ experience including Hewlett-Packard
Company (“HP”) and Fortune 500 clients. Managed and designed hundreds of diverse
solutions, large and small, achieving client trusted advisor status and repeatable
business. Experienced leader in the management of end-to-end delivery models with
cross-functional teams. Achieved high level of profitable engagements and client
satisfaction.

Knowledgeable in education with elementary support and secondary school math and
science. Experienced with assisting all primary and secondary education grade levels.
PROFESSIONAL EXPERIENCE

Twin Valley School District, Elverson, PA

2014-Present

Learning Support Aide
Learning Support Aide with ability to work with children K through 12 with varied skill
levels. Supported various academic subjects including Language Arts, Mathematics,
and Technology.
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Provided behavioral and academic support within and outside the classrooms.
Ability to work with individuals and both small and large groups of students based on
learning needs and requirements.
Utilized technology training and project management background to manage student
learning success.
Adapted communication and support skills based on student’s level of understanding
and individual needs.
Extremely patient, excellent at working without direction and creative in tailoring
teaching to fit student's individual learning style.
Managed and monitored student behavior. Executed disciplinary actions and
provided solutions where appropriate.
Assigned a longer-term position based on performance results and peer
recommendations.

Hewlett-Packard Company, Valley Forge, PA

1994-2013

Project Management/Solution Consultant (Dual Role), 1997–2013
Managed the solution life cycle of HP infrastructure solutions including design, order
fulfillment, integration, deployment, and implementation.
Generated detailed
architectural drawings, validated solution orders, and consulted with clients on
recommended configurations to meet high availability and performance requirements
based on business needs.

Deborah Flamino
Glenmoore, PA 19343
484-252-6463

[email protected]
linkedin.com/in/deborahflamino

Project Management
 Managed end-to-end solution life cycle process and project scope from pre-sales
through on-site installation and customer hand-off for hundreds of projects across
varied industries including Telecommunications, Manufacturing, and Government.
 Received achievement awards for expertise and working effectively in high-pressure
environments on some major HP wins including a high profile $7.8M solution
integration project.
 Successfully launched HP Factory Express 5 services into the Latin America region
and assigned lead consultant for the first delivery.
 Cultivated a high level of customer loyalty and satisfaction; achieved a 5+ year
repeatable business with a major telecommunications client.
 Experienced in managing a team of approximately 8 consultants and promoted as
interim manager for Factory Express Solution Consultant team.
 Promoted as primary point of contact for all North American Factory Express 5
opportunities.
 Negotiated Factory Express 5 program pricing with stakeholders and achieved a
35%+ gross margin.
 Utilized extensive knowledge and solution experience to significantly improve
service delivery processes by approximately 20% with the development of reusable
templates and a standardized delivery model.
 Determined project requirements and collaborated with team members to develop
project plans, including schedules and resources, on an average of 5+ simultaneous
projects continually.
 Developed program process collateral adapted worldwide including universal
communication links between delivery organizations.
Solution Consultant
 Created cost-effective HP infrastructure technical designs, including virtualization,
used for the integration and deployment of business solutions for hundreds of
clients.
 Performed pivotal consulting role in achieving repeatable business for 3 major
Fortune 500 telecommunication companies. Assigned lead solution designer based
on client requests.
 Created template designs for a large telecommunication company; decreased future
deployment delivery time by 60%.
 Performed pre-sales support services for account teams; decreased the number of
potential solution risks by 90% pre-order.
 Reduced solution consultant development time 12% by preparing a series of best
practice technical documents and improving publications.
 Applied expert knowledge in Superdome 2 architecture to attain key contributor
status in the development of the HP Master ASE – Superdome 2 Server Solutions
Architect V1 Certification test.
 Delivered 25+ presentations annually on technical solutions and portfolio offerings to
technical and non-technical audiences.

Deborah Flamino
Glenmoore, PA 19343
484-252-6463
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[email protected]
linkedin.com/in/deborahflamino

Developed all technical training collateral; trained and mentored all new team
members bi-yearly.
Influenced development teams on product lifecycle and standards adoption for HP’s
Superdome2.

Technical Consultant, 1994-1997
Provided specialized technical expertise and advice to clients on the daily operational
and administration for HP servers. Assisted clients on tool and technology choices
available to achieve their business objectives.
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Installed and configured hundreds of client HP servers.
Extended a 3 month project with additional consulting services to 1 year+ with an
offer for longer-term consulting services abroad.
Assigned lead operation’s consultant that oversaw network and system
administrators. Supported 100+ users for a large automotive manufacturer.
Developed a backup solution for a large pharmaceutical company; decreased
backup and recovering time by 20%.
Trained 10+ SAP consultants and outsourcing technical staff on a client’s
infrastructure design and configuration.
Administered internal HP equipment, supported a team of 20+ geographical
consultants.
EDUCATION

Master’s Degree, Business Administration, LaSalle University, Doylestown, PA
Bachelor’s Degree, Computer Science, Pennsylvania State University, State College, PA
Minor Degree, Mathematics, Pennsylvania State University, State College, PA
CERTIFICATION AND TRAINING
HP Master ASE – Superdome 2 Server Solutions Architect V1 Certification
HP ASE – Server Solutions Architect V8 Certification
Superdome 2 / Superdome
HP-UX / Network Administration
Linux Redhat
ACTIVITIES AND AFFILIATIONS
Presenter, Factory Express Pre-Sales - Hewlett-Packard Technical Forum, Las Vegas,
NV, 2008
Elementary Faith Formation 5th and 6th Grade Instructor
CLEARANCES
Pennsylvania Child Abuse History, 09/05/2014
Pennsylvania State Criminal Record Check, 08/18/2014
Federal Criminal History Background Check, 07/30/2014