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Curriculum Vitae of:

Johanne Francis M. Castillo
Address: Block 2 Lot 8 Greentown Subdivision Imus, Cavite/ 2312 M. Adriatico St. Malate Manila Cellphone number: (0922) 256-5345 Land line: (046) 434-5929 Skype ID: johanne.castillo

Work Experience:
COMPANY Alancity April 2009 – present POSITION English Trainer ( home based)

Job Description: On- line English training for French and Spanish nationals. Business English, GMAT and TOEFL Gave technical vocabulary according to work and industry Aided Clinicians, Doctors, Engineers, Pharmacologists explain concepts and ideas Translation of some documents and presentations

DEVEX (devex.com) January 2009- December 2009

Candidate Sourcing Associate ( home based)

Job Description: Search for candidates that fit the criteria of clients in need of consultants or people for projects in the Global Development Industry. Posting of jobs on websites, screening of CVs and interviews over the phone. Submitting the final list of candidates with all details to client and explaining why they fit the job. Gather information from French websites and speak with candidates who are from French speaking countries.

Proformation.fr France February 2008 – April 2009 Job Description:

Bilingual English Trainer

Train French people on the aspects of the English language and Business English, elements of TOEFL and TOEIC . Gave technical vocabulary according to work and industry Aided Clinicians( SANOFI- AVENTIS), Doctors and Engineers (Honeywell) explain concepts and ideas Translation of some documents and presentations

KYO YOK NA RA 11/F Gold loop Tower Ortigas January 2007 – January 2008

Manager

Job Description: Arrange the training modules. Manage the employment process and the training of newly hired employees. Check on the performance reports of teachers. Train teachers for special project. Make sure that the quality is maintained and improved through calibration. Aid in marketing and negotiations. Organizing SAT review and Summer Camps. Manage over all operations UBEC 3/f Medecor Bldg Greenhills December 2006- June 2007 ESL/TOEFL Trainer/part- time

Job Description: Train Korean students the English language in terms of fluency and accuracy, TOEFL International Training Innovation Co. (ITIC) 12/f IBM Tower Eastwood Quezon City October2004-December 2006 English Trainer/ Corporate Business Trainer

Job Description: Train Europeans in the English Language (mainly French learners) Gave technical vocabulary according to work and industry Aided Clinicians( ROCHE), Doctors, Engineers ( EADS), Pharmacologists( SANOFI) explain concepts and ideas Translation of some documents and presentations

Telecommunications INC July 2003- July 2004 Job Description:

Supervisor/ Trainer

Train newly hired for out bound accounts and accent training. Responsible for monitoring their performance and improving their abilities on the phones. Was also responsible for creating QA sheets for the accounts.

Ambergris Solutions Inc. 31/f Discovery Suites Ortigas Center April 2002-July 2003

Quality Assurance Officer

Job Description: Handled a group agents to maintain the quality service provided by the Client(TXU). I had to do recordings and coaching , also communicate with the supervisor for improvements or suggestions.

Easycall Communications Inc. 128 Arayat cor Libertad Mandaluyong January 2001- April 2002

Verifier/Trainer

Job Description: Involved in telemarketing projects discount cards and mobile phones, I have experience as a verifier for all the these accts and was also placed as trainer for English proficiency. For the last project, I was promoted as supervisor and handled 12 people

Menzi & Co., Inc. 20/f Security bank Center Ayala ave Makati City April 2000-December 2001 Job Description:

Marketing Officer

Offer HMO, preneed, and nonlife insurance to clients. I also act as a liaison officer for the company for premium adjustments. Making studies of HMO and non life insurance for clients. I must also make adjustments of premiums of preneed to meet clients’ financial capacity

Educational background:
Manila Central University Caloocan City B.S. Biology 1993-1997

Wesley School

High School 1989-1993

Harold Napper Brossard Quebec Canada

Elementary 1982-1989

Skills: Can speak - French, English and Tagalog ( I am fluent in all 3 languages)

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