Knowledge Management & Intranets
Content
13, 14, 15 & 16 October 2008
4th Annual Knowledge Management & Intranets Conference 2008
Improving Your Intranet Strategies To Develop Overall Business Productivity
Hear From Our Expert Speaker Panel:
• • • • • • • • • • • • • • • Lynda Cassiem - Team Leader: Intranets ABSA Debbie Olivier - CIO SASFIN Jannie Vermeulen - Head Web Works FNB Nico Fourie - Information Manager INSTITUTE FOR SECURITY STUDIES Mushian Mboni - Webmaster DEPARTMENT OF ECONOMIC DEVELOPMENT Dr. James Robertson - CEO JAMES A ROBERTSON AND ASSOCIATES Shayne Vigar – Developer FNB NAMIBIA Kenny Moodley - Chief Advisor Group Communications Division ESKOM Lighton Kyolaba – Knowledge Manager AGRICULTURAL RESEARCH COUNCIL Cecilia Sani – Knowledge Access Manager HSRC Judi Sandrock – National Chairperson KMPRACTITIONERS Steven Ambrose – Chief Strategy Manager WORLD WIDE WORX Andre Venter – Innovator VEGA THE BRAND COMMUNICATIONS SCHOOL Mzingaye Ndlovu - Regional Manager WHITE WALL WEB(SOUTH AFRICA) Dr. Johan Coetzee – Information Management Consultant DEPARTMENT OF DEFENCE Marina Hiscock – Intranets Manager MULTICHOICE
Gallagher Estate, Midrand, Johannesburg
Join Knowledge Management and Intranets Experts on Their Quest to Take Organisational Communication to New Heights by Discussing the Following: • • • • • • • Drawing your employees closer to your intranet site by implementing marketing and branding tactics Ensuring management buy-in to intranets by highlighting the value of knowledge sharing in an organisation Improving strategic integration of knowledge management and intranets for better organisational communication Understanding the true value that a streamlined intranet can have for your organisation Examining ways of building a small intranet portal for small organisations to meet all information sharing needs Managing and maintaining intranet content to lower repair costs Analysing the value of using outsourcing to support intranet deployment projects What Past Delegates Had To Say:
“This was a very informative conference. I am actually excited by what I have seen and learned “ IT Manager, TELKOM “I learnt a lot from this conference. Keep up the good work” Web Developer, Department Of Transport: Kwa Zulu Natal “I highly recommend this conference to any one who deals with Intranets. I’m definitely coming back next year” Intranets Team Leader, ABSA
•
Programme Highlights:
Rapid Speed Networking Session - Remember to bring your business cards! Break Away Discussion – Share your knowledge in a one-on-one session with other delegates Speaker Round Table –- Your opportunity to ask the experts Open Floor Forum –- Raise your burning issues to be discussed by experts
and Don’t Miss Our Group Booking Special. If You Book A Group Of Five You Only Pay For Four!!
Researched and Developed by: Media Partner:
P.S Take advantage of our early bird offer now! Register today & qualify for that R1000 discount
p
By d ack eman B Pre - Conference Workshop: ar D pul o
The A to Z In Gaining Great Value From Intranets Led By: Steven Ambrose – Chief Strategy Manager WORLD WIDE WORX
Post - Conference Workshop:
Making Knowledge Management Work For You: Comparing Knowledge Sharing Technologies Led By: Andre Venter - Innovator VEGA THE BRAND COMMUNICATIONS SCHOOL
Register Today! Call +27 (0) 11 669 5000 Fax +27 (0) 11 669 5069 [email protected] www.iqpc.com/za/intranets
Dear IT Manager,
July 2008
The days of regarding Intranets as just another complex IT portal have passed, more and more companies are realising that it is a “must have” not a “nice to have”. Intranets can improve overall business productivity and enhance knowledge management. Take full advantage of this opportunity to improve on your company communication! By attending IQPC’s 4th Annual Knowledge Management and Intranets Conference, you will get to hear from the experts on how to ensure maximum profitability by utilising your Knowledge Management and Intranets systems. The 4th Annual Knowledge Management and Intranets Conference will offer you the following: • • • • Practical case studies allowing you to establish best practice methods An interactive panel discussion on burning issues that you may be experiencing Two practical workshops informing on how Intranets and Knowledge Management can work for you A speaker round table where you will get an opportunity to meet the speakers and discuss topical issues in the industry
Strategies to be discussed: ...encouraging a knowledge and intranets friendly culture in your organisation ...understanding the true value that a streamlined intranet can give your company ...ensuring that your companies knowledge management strategy fits your needs and goals ...managing and maintaining intranet content to lower repair costs ...developing a global corporate portal to enhance corporate communications You cannot afford to miss this conference! Attend this event and hear insightful case studies and benefit from networking sessions and expert speakers. Gain useful information and practical solutions to the problems the industry faces by participating in IQPC’s hands on workshops. Join these industry leaders as they reveal how they have successfully dealt with the same or similar problems you are facing. I look forward to welcoming you to this highly topical conference in October 2008. Kind Regards
Matshego Njumbuxa Project Manager IQPC SOUTH AFRICA
ia Namib ow e FNB iss th earn h o not m re you will l using PS: D e ctivity dy, wh ase Stu anced produ C h ets!! FNB en Intran
Who Should Attend:
Intranets Manager Knowledge Manager Corporate Communications Director /Manager Information Manager Web Manager Web Master Web Designer Content Manager Systems Analyst IT Manager
ABOUT IQPC
IQPC provides business executives around the world with tailored and practical conferences, large scale events, topical seminars and in-house training programmes, keeping them upto-date with industry trends, technological developments and the regulatory landscape. IQPC’s large scale conferences are market-leading “must attend” events for their respective industries. IQPC produces more than 1,500 events annually around the world, and continues to grow. Founded in 1973, IQPC now has offices across six continents including major cities such as: Berlin, Dubai, Johannesburg, London, Madrid, New York, Sau Paulo, Singapore, Stockholm, Sydney and Toronto. IQPC leverages a global research base of best practices to produce an unrivalled portfolio of conferences and trainin events.
Register Today! Call +27 (0) 11 669 5000 Fax +27 (0) 11 669 5069 [email protected] www.iqpc.com/za/intranets
PRE-CONFERENCE WORKSHOP: Monday, 13th October 2008
IQPC workshops offer you the unique opportunity to spend dedicated time with an industry expert. In these sessions, you will be joined by a group of your peers for an interactive, practical learning session.
Workshop Format 08:00 Registration and Refreshments 09:00 Workshop Commences 13:00 Lunch 16:30 End of Workshop
The A to Z In Gaining Great Value From Intranets
Led By Steven Ambrose Chief Strategy Manager WORLD WIDE WORX
Back By Popular Demand From 2007
The most information packed intranet in the world would be of little use, if it was not adding value to the working lives of its users, and assisting the business to meet its strategic goals. This workshop will take a practical approach to the usability of intranets. Areas covered will include: • Benchmarking against best practice • Getting started – Rules of access • Security Policy • The essence of navigation • The impact of aesthetics • Department differentiation • Advanced options • Web 2.0 collaboration functionality • Branding on the intranet • The role of content strategy • Commercialisation of the intranet About Your Workshop Leader The World Wide Worx Strategy division is headed by Steven Ambrose, a qualified Chartered Accountant, with a strong commercial and business background. Steven qualified at Ernst and Young and handled a wide range of audits, from Caxton Newspapers to small family run businesses. Steven left the accounting profession to help create and run the latest independent music distributor in South Africa. During this time his love of music and technology also prompted him to start importing and nationally distributing world renowned consumer electronic brands. He established a chain of retail specialist audio stores in large retail shopping centers, under the Sound and Image Brand. In 1999 he sold the retail chain and embarked on a consulting career. He leads the company’s Strategy consulting projects, and oversees its web site and intranet usability and strategy studies
Conference Day Two: Tuesday, 14th October 2008
07:30 08:30 Registration And Early Morning Refreshments Opening Remarks by Chairperson Judi Sandrock National Chairperson KMPRACTITIONERS An Overview Of The South African Industry In The Field Of Knowledge Management • First Out of SA: Acknowledging South African Knowledge Management practitioners who are recognised globally • Assessing challenges faced by Knowledge Management professionals Judi Sandrock National Chairperson KMPRACTITIONERS Encouraging the Use of Document Management Systems (DMS) to Maximise Intranet Storage Capacity • Exploring the DMS systematic method as an Intranet tool to keep track of information that is valuable to your organisation • Re-evaluating the DMS’s ability to manage and distribute information and ensure access of information to all employees in the organisation • Using Meta-data to clearly describe data in a document for better storage and easy search of Intranet information Debbie Olivier CIO SASFIN Executive Exchange: Exclusive one-on-one Networking Session Meet network and exchange business cards with fellow delegates and speakers in IQPC’s exclusive, lively networking session. In this revolutionary, quick fire format, you can meet every single delegate and exchange best practices and learning. Bring along your business cards, this will be exciting Refreshments And Networking 11:00 Protecting Your Corporate Information Through Maintaining Quality and Control of Your KM and Intranet Functions • Implementing programmes to train and develop your Intranet teams to ensure effective management of knowledge sharing in your organisation • Examining fault management as an Intranets helpdesk operation which acts as a central hub for all Intranets faults to be logged • Using the problem management portal which works hand in hand with fault management to convert faults into problems for central control Jannie Vermeulen Head Web Works FNB Lunch For Speakers And Delegates Examining Knowledge Management Initiatives of the Human Science Research Council Using the Intranet Technology • Analysing the HSRC research management system for a valuable communication line • Assessing the virtual communities of practice and data curation • Establishing strategies in place to safeguard HSRC intranet information in the organisation Cecilia Sani Knowledge Access Manager HUMAN SCIENCE RESEARCH COUNCIL Utilising Intranets as a Strategic Business Tool which Delivers Tangible and Visible Benefits for the Organisation as a Whole • An update on technologies that are replacing the customary use of LAN and WAN as Intranet tools • Driving a knowledge culture through continuous commitment and visible involvement from management
08:45
EXPERT
12:00 13:00
09:30
CASE STUDY
13:45
10:15
10:45
Register Today! Call +27 (0) 11 669 5000 Fax +27 (0) 11 669 5069 [email protected] www.iqpc.com/za/intranets
CASE STUDY
CASE STUDY
Using the cultural probe (digital library) as a technique for users to give information in absentia • Analysing Information Architecture as a source of intranet knowledge sharing to encourage corporate culture change Lighton Kyolaba Knowledge Manager AGRICULTURAL RESEARCH COUNCIL Refreshments And Networking Understanding the True Value of Outsourcing Your Intranet Function • Analysing strategies in place to safeguard your intranet information when outsourcing • Examining the cost implications of outsourcing your Intranet support to ensure that you get the most ROI • Choosing a company that best suites your outsourcing needs to avoid the inconvenience regularly changing consultants
•
15:30
•
CASE STUDY
To outsource or not to outsource : Analysing reasons why and when an organisation should outsource Nico Fourie Information Manager INSTITUTE FOR SECURITY STUDIES Speaker Round Table This is your opportunity to meet with speakers in a one-on-one setting. Get to discuss and debate topical issues surrounding Knowledge Management and Intranets Nico Fourie Information Manager INSTITUTE FOR SECURITY STUDIES & Lighton Kyolaba Knowledge Manager AGRICULTURAL RESEARCH COUNCIL & Cecilia Sani Knowledge Access Manager HUMAN SCIENCE RESEARCH COUNCIL Closing Remarks By Chairperson Close Of Conference Day Two
14:30 14:45
CASE STUDY
16:15 16:30
Conference Day Three: Wednesday, 15th October 2008
07:30 08:30 08:45 09:30 Morning Refreshments Opening remarks by Chairperson Dr. James Robertson CEO JAMES A ROBERTSON AND ASSOCIATES Merging Existing Intranets vs. Creating A Single Culture • Assessing the environment and culture within a newlymerged organisation to establish the viability of merging the current KM and intranet systems already in place or creating a new system • Analysing systems available to create a single intranet that covers the entire merged organisation • Establishing the pros and cons of merging new Intranets to existing ones Dr. James Robertson CEO JAMES A ROBERTSON AND ASSOCIATES Assessing Affordable and User Friendly Strategies of Creating Intranet Search Engines for Employees Convenience • Creating a search engine which will be accessible from all computers on your network with a standard web browser • Selecting an Intranets search engine which will best suit the organisational structure • Analysing the network administrator which uses Search Engine Studio to index Intranet documents Mushian Mboni Webmaster DEPARTMENT OF ECONOMIC DEVELOPMENT Refreshments And Networking Building an Intranet Community Within Your Organisation to Ensure Sufficient Use by Organisation Staff • Developing specific skills and insights used to operate effectively in the age of intranets to bring employees up to speed with evolving IT • Exploring the capabilities of the knowledge sharing technology for widespread internal publishing to ensure a well-structured organisation • Building Knowledge Management tools that specialies 11:15 12:00 13:00 13:45 in representing all languages for multiple users Shayne Vigar Developer FNB NAMIBIA Analysing your Existing Information Management System to Better Manage All Your Organisation’s Information Data • Building internal information management expertise alongside the people and process aspects of Knowledge Management • Improving the efficacy of business processes and the demands of compliance regulations by using Information management tools • Analysing the direct competition between various information management systems Kenny Moodley Chief Advisor: Group Communications Division ESKOM Lunch For Speakers And Delegates Assessing Different Intranet Portals Utilised by Industries Across the Board • Distinguishing highly effective tools of information sharing in organisations to identify the various levels of complexities that your Intranet has • Identifying the Intranet as an HR – Payroll system for employees to download their salary and benefit information • Using Intranets to achieve the goals of business process reengineering and organisational innovation Lynda Cassiem Team Leader:Intranets ABSA Analysing the Efficacy of Intranets in Small Organisations and Strategies Available to Expand on Existing Frameworks • Examining ways of building a small Intranet portal for a small organisation to meet all information sharing needs
CASE STUDY
10:15 10:30
CASE STUDY
Register Today! Call +27 (0) 11 669 5000 Fax +27 (0) 11 669 5069 [email protected] www.iqpc.com/za/intranets
EXPERT
CASE STUDY
CASE STUDY
EXPERT
ROUND TABLE
Discovering strategies to strengthen central control of an Intranet system in a small organisation to expand organisational horizons • Structuring organisational policies for preservation of your intranet against organisational change • Utilisng usability evaluation to observe and identify if your Intranet is most suitable for your organisational needs Andre Venter Innovator VEGA THE BRAND COMMUNICATIONS SCHOOL Assessing Tensions in the Application of the Knowledge Management Success Paradigm in South Africa • Evaluating six success areas that affect successful KM initiatives: culture, learning, support, business strategy, top management support, and technology • Culture: Establishing the need to cultivate a knowledge sharing organisation • Emphasising the importance of technology as an enabler of successful Knowledge Management initiatives Mzingaye Ndlovu Regional Manager WHITE WALL WEB (SOUTH AFRICA) Refreshments And Networking Evaluating Current Intranets and Knowledge Management
•
14:30
16:15
CASE STUDY
Problems Encountered by the Department Of Defence • Assessing the Definition of the Department of Defence’s Intranets Management • Establishng Intranet Management Principles utilised by the DOD • Aknowledging IMLC – DOD Information Management Life Cycle • Implementation of Intranets Management in the Department Of Defence Dr. Johan Coetzee Information Management Consultant DEPARTMENT OF DEFENCE Open Floor Discussion: Re-Cap On The Past Two Days and Share Your Experiences and Most Pressing Questions. This Interactive Session Will Help You Reach Solutions To Obstacles You Face On A Daily Basis Facilitated by: Dr. James Robertson CEO JAMES A ROBERTSON AND ASSOCIATES Closing Remarks by Chairperson Close Of Conference Day Three
EXPERT
15:15 15:30
17:00 17:15
POST-CONFERENCE WORKSHOP: Thursday, 16th October 2008
IQPC workshops offer you the unique opportunity to spend dedicated time with an industry expert. In these sessions, you will be joined by a group of your peers for an interactive, practical learning session.
Workshop Format 08:00 Registration and Refreshments 09:00 Workshop Commences 13:00 Lunch 16:30 End of Workshop Day
Making Knowledge Management Work For You: Comparing Knowledge Sharing Technologies
Led By: Andre Venter Innovator VEGA THE BRAND COMMUNICATIONS SCHOOL By attending this workshop you will… • Be part of live demonstrations on: • Microsoft Sharepoint and Open Source solutions such as blogs, Content Management Systems, Discussion Boards, E-Commerce, Groupware Scripts, Polls and Wiki’s with emphasis on Drupal, and Google Applications • Have the opportunity to compare these applications and highlight pro’s and con’s related to each solution path Benefits you will receive by attending this workshop: • Understand the implications of choosing to use Microsoft Solutions, Open Source Solutions and Google Solutions • Delve into the costs involved of the applications or portals: Cost of Installation, Cost of Ownership and scalability At the end of the workshop you will be able to go back to your desk and: • Understand the various solutions available and which one will be of most valuable to your organisation • Implement the most beneficial knowledge sharing solution in your organisation About Your Workshop Leader: Andre works for the ADVTECH group and is currently assigned to Vega The Brand Communications School where he is responsible for systems integration and IT strategy. The group uses Microsoft Sharepoint for workflow and intranet services and Andre is leading its implementation at Vega. Apart from his full time assignment his passion is the provision of learning systems for NGO’s and small business. He believes such organisations stand to gain the most from integrated IT solutions. He has extensive experience in applying open source WEB2 technologies to a variety of problem areas. What distinguishes Andre from many of his peers is his open approach to problems. He believes innovation is driven by the right answers to the wrong questions. Andre is a control systems engineer and has worked in the field of knowledge systems for 20 years. In the 1990’s Andre spoke at a number of conferences about the concept: Electronic Performance Support, but the dot.com crash had negative impact on such initiatives. Apart from his work in knowledge systems Andre is a well known digital artist and researcher in the field of “systems of thinking”.
BRANDING OPPORTUNITIES 5Reasons Why The Knowledge Management & Intranets Conference Gives You The Best Value For Your Marketing Spend: 1 You will have direct access to the most senior people in the industry; the key decision makers who are responsiblefor optimising their strategy and practice
2
Your clients and your critical potential clients will be attending the Knowledge Management & Intranets Conference and this is the perfect chance to make yours the brand they remember 3 You will have the option of receiving a full participant list of all delegates that attend the conference. 4 The exhibition area is strategically placed in the conference venue to enable maximum interaction with all attendees. You will have full and prolonged exposure to this select audience 5 Our focused and highly researched presentations will provide you with the in-depth knowledge of the industry to further your business, improve existing relationship and pursue new contacts As The Knowledge Management & Intranets Conference is not a tradeshow, there will only be a limited number of opportunities available. To secure premium sponsorship and exhibition opportunities, call IQPC on +27 (0) 11 669 5000 or email: [email protected]
Register Today! Call +27 (0) 11 669 5000 Fax +27 (0) 11 669 5069 [email protected] www.iqpc.com/za/intranets
4th Annual Knowledge Management & Intranets Conference 2008
13th , 14th 15th & 16th October 2008
EASY PAYMENT METHODS BY CHEQUE, DIRECT DEPOSIT OR CREDIT CARD:
International Quality & Productivity Centre, Standard Bank, Randburg Branch, Code 01-80-05, Account #: 021616299, IBAN #: 01800590
Gallagher Estate, Midrand ,Johannesburg
3 Easy Ways To Register
Fax your registration form to +27 (0)11 669 5069 Online www.iqpc.com/za/intranets
Please contact us for more information
Phone +27 (0)11 669 5000
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E-mail [email protected] or [email protected]
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DELEGATE RATES
STANDARD EXCL VAT
Two Day Conference Only Two Day Conference Plus One Workshop Day Two Day Conference Plus Two Workshop Days One Workshop Day Only
R7 999.00 Excl VAT R10 999.00 Excl VAT
R8 999.00 Excl VAT R11 999.00 Excl VAT
R11 999.00 Excl VAT
R12 999.00 Excl VAT
R3 499.00 Excl VAT
R3 999.00 Excl VAT
Accepted applications to attend the IQPC conference or training course (“Event”) are in every case subject to these terms and conditions: Payment Terms - Payment is due in full upon completion and return of the registration form. Due to limited conference space we advise early registration and payment by credit card to avoid disappointment. Admission to the conference will be refused if payment has not been received. Views of Speakers at any Conference or Training Course – are their own and do not necessarily reflect the views of IQPC, its employees, agents or contractors. Delegate Substitutions - Provided the fee has been paid in full, within the time frame as per our terms and conditions, substitutions at no extra charge can be made up to 10 working days, before the start of the Event. (Send notification for any such changes in writing for the attention of the Customer Services Director at [email protected]). Delegate Cancellations – must be received by IQPC in writing and must be addressed to the Customer Services Director at [email protected]. • cancellations received 10 working days before Event start-date, entitle the canceling delegate to a full credit of amounts (credit to attend future event – not refund monies) paid to date of cancellation which may only be redeemed against the cost of any future IQPC Event, within one year from date of such cancellation; • any cancellations received less than 10 working days before the Event start-date, do not entitle the canceling delegate to any refund or credit note and the full fee must be paid; • non attendance without written cancellation, the Customer Services Director at [email protected], is treated as a cancellation with no entitlement to any refund or credit. Speaker Changes - Occasionally it is necessary for reasons beyond our control to alter the content and timing of the program or the identity of the speakers. • If IQPC cancels an Event, delegate payments at the date of cancellation will be credited to a future IQPC Event (such credit is available for up to one year from the date of cancellation). If IQPC postpones an Event, delegate payments at the postponement date will be credited towards the rescheduled Event. If the delegate is unable to attend the rescheduled Event, the delegate will receive a full credit of amounts paid up to the date of postponement which may only be redeemed against the cost of any future IQPC Event (and such credit will be available for one year from the date of postponement). No cash refunds whatsoever are available for cancellations or postponements. Indemnity - IQPC is absolved from and indemnified against any loss or damage as a result of substitution, alteration or cancellation/postponement of an Event arising from any cause whatsoever, including, without limitation, any fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of the Event impracticable or impossible. A “fortuitous event” includes, but is not limited to, war, fire, flood, riot, industrial action, extreme weather or other emergency. Warranty of Authority - The signatory warrants that he/she has the authority to sign this Application and agrees to be personally liable to IQPC for payments falling due pursuant thereto should such warranty be breached.
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4th Annual Knowledge Management & Intranets Conference 2008
Improving Your Intranet Strategies To Develop Overall Business Productivity
Hear From Our Expert Speaker Panel:
• • • • • • • • • • • • • • • Lynda Cassiem - Team Leader: Intranets ABSA Debbie Olivier - CIO SASFIN Jannie Vermeulen - Head Web Works FNB Nico Fourie - Information Manager INSTITUTE FOR SECURITY STUDIES Mushian Mboni - Webmaster DEPARTMENT OF ECONOMIC DEVELOPMENT Dr. James Robertson - CEO JAMES A ROBERTSON AND ASSOCIATES Shayne Vigar – Developer FNB NAMIBIA Kenny Moodley - Chief Advisor Group Communications Division ESKOM Lighton Kyolaba – Knowledge Manager AGRICULTURAL RESEARCH COUNCIL Cecilia Sani – Knowledge Access Manager HSRC Judi Sandrock – National Chairperson KMPRACTITIONERS Steven Ambrose – Chief Strategy Manager WORLD WIDE WORX Andre Venter – Innovator VEGA THE BRAND COMMUNICATIONS SCHOOL Mzingaye Ndlovu - Regional Manager WHITE WALL WEB(SOUTH AFRICA) Dr. Johan Coetzee – Information Management Consultant DEPARTMENT OF DEFENCE Marina Hiscock – Intranets Manager MULTICHOICE
Gallagher Estate, Midrand, Johannesburg
Join Knowledge Management and Intranets Experts on Their Quest to Take Organisational Communication to New Heights by Discussing the Following: • • • • • • • Drawing your employees closer to your intranet site by implementing marketing and branding tactics Ensuring management buy-in to intranets by highlighting the value of knowledge sharing in an organisation Improving strategic integration of knowledge management and intranets for better organisational communication Understanding the true value that a streamlined intranet can have for your organisation Examining ways of building a small intranet portal for small organisations to meet all information sharing needs Managing and maintaining intranet content to lower repair costs Analysing the value of using outsourcing to support intranet deployment projects What Past Delegates Had To Say:
“This was a very informative conference. I am actually excited by what I have seen and learned “ IT Manager, TELKOM “I learnt a lot from this conference. Keep up the good work” Web Developer, Department Of Transport: Kwa Zulu Natal “I highly recommend this conference to any one who deals with Intranets. I’m definitely coming back next year” Intranets Team Leader, ABSA
•
Programme Highlights:
Rapid Speed Networking Session - Remember to bring your business cards! Break Away Discussion – Share your knowledge in a one-on-one session with other delegates Speaker Round Table –- Your opportunity to ask the experts Open Floor Forum –- Raise your burning issues to be discussed by experts
and Don’t Miss Our Group Booking Special. If You Book A Group Of Five You Only Pay For Four!!
Researched and Developed by: Media Partner:
P.S Take advantage of our early bird offer now! Register today & qualify for that R1000 discount
p
By d ack eman B Pre - Conference Workshop: ar D pul o
The A to Z In Gaining Great Value From Intranets Led By: Steven Ambrose – Chief Strategy Manager WORLD WIDE WORX
Post - Conference Workshop:
Making Knowledge Management Work For You: Comparing Knowledge Sharing Technologies Led By: Andre Venter - Innovator VEGA THE BRAND COMMUNICATIONS SCHOOL
Register Today! Call +27 (0) 11 669 5000 Fax +27 (0) 11 669 5069 [email protected] www.iqpc.com/za/intranets
Dear IT Manager,
July 2008
The days of regarding Intranets as just another complex IT portal have passed, more and more companies are realising that it is a “must have” not a “nice to have”. Intranets can improve overall business productivity and enhance knowledge management. Take full advantage of this opportunity to improve on your company communication! By attending IQPC’s 4th Annual Knowledge Management and Intranets Conference, you will get to hear from the experts on how to ensure maximum profitability by utilising your Knowledge Management and Intranets systems. The 4th Annual Knowledge Management and Intranets Conference will offer you the following: • • • • Practical case studies allowing you to establish best practice methods An interactive panel discussion on burning issues that you may be experiencing Two practical workshops informing on how Intranets and Knowledge Management can work for you A speaker round table where you will get an opportunity to meet the speakers and discuss topical issues in the industry
Strategies to be discussed: ...encouraging a knowledge and intranets friendly culture in your organisation ...understanding the true value that a streamlined intranet can give your company ...ensuring that your companies knowledge management strategy fits your needs and goals ...managing and maintaining intranet content to lower repair costs ...developing a global corporate portal to enhance corporate communications You cannot afford to miss this conference! Attend this event and hear insightful case studies and benefit from networking sessions and expert speakers. Gain useful information and practical solutions to the problems the industry faces by participating in IQPC’s hands on workshops. Join these industry leaders as they reveal how they have successfully dealt with the same or similar problems you are facing. I look forward to welcoming you to this highly topical conference in October 2008. Kind Regards
Matshego Njumbuxa Project Manager IQPC SOUTH AFRICA
ia Namib ow e FNB iss th earn h o not m re you will l using PS: D e ctivity dy, wh ase Stu anced produ C h ets!! FNB en Intran
Who Should Attend:
Intranets Manager Knowledge Manager Corporate Communications Director /Manager Information Manager Web Manager Web Master Web Designer Content Manager Systems Analyst IT Manager
ABOUT IQPC
IQPC provides business executives around the world with tailored and practical conferences, large scale events, topical seminars and in-house training programmes, keeping them upto-date with industry trends, technological developments and the regulatory landscape. IQPC’s large scale conferences are market-leading “must attend” events for their respective industries. IQPC produces more than 1,500 events annually around the world, and continues to grow. Founded in 1973, IQPC now has offices across six continents including major cities such as: Berlin, Dubai, Johannesburg, London, Madrid, New York, Sau Paulo, Singapore, Stockholm, Sydney and Toronto. IQPC leverages a global research base of best practices to produce an unrivalled portfolio of conferences and trainin events.
Register Today! Call +27 (0) 11 669 5000 Fax +27 (0) 11 669 5069 [email protected] www.iqpc.com/za/intranets
PRE-CONFERENCE WORKSHOP: Monday, 13th October 2008
IQPC workshops offer you the unique opportunity to spend dedicated time with an industry expert. In these sessions, you will be joined by a group of your peers for an interactive, practical learning session.
Workshop Format 08:00 Registration and Refreshments 09:00 Workshop Commences 13:00 Lunch 16:30 End of Workshop
The A to Z In Gaining Great Value From Intranets
Led By Steven Ambrose Chief Strategy Manager WORLD WIDE WORX
Back By Popular Demand From 2007
The most information packed intranet in the world would be of little use, if it was not adding value to the working lives of its users, and assisting the business to meet its strategic goals. This workshop will take a practical approach to the usability of intranets. Areas covered will include: • Benchmarking against best practice • Getting started – Rules of access • Security Policy • The essence of navigation • The impact of aesthetics • Department differentiation • Advanced options • Web 2.0 collaboration functionality • Branding on the intranet • The role of content strategy • Commercialisation of the intranet About Your Workshop Leader The World Wide Worx Strategy division is headed by Steven Ambrose, a qualified Chartered Accountant, with a strong commercial and business background. Steven qualified at Ernst and Young and handled a wide range of audits, from Caxton Newspapers to small family run businesses. Steven left the accounting profession to help create and run the latest independent music distributor in South Africa. During this time his love of music and technology also prompted him to start importing and nationally distributing world renowned consumer electronic brands. He established a chain of retail specialist audio stores in large retail shopping centers, under the Sound and Image Brand. In 1999 he sold the retail chain and embarked on a consulting career. He leads the company’s Strategy consulting projects, and oversees its web site and intranet usability and strategy studies
Conference Day Two: Tuesday, 14th October 2008
07:30 08:30 Registration And Early Morning Refreshments Opening Remarks by Chairperson Judi Sandrock National Chairperson KMPRACTITIONERS An Overview Of The South African Industry In The Field Of Knowledge Management • First Out of SA: Acknowledging South African Knowledge Management practitioners who are recognised globally • Assessing challenges faced by Knowledge Management professionals Judi Sandrock National Chairperson KMPRACTITIONERS Encouraging the Use of Document Management Systems (DMS) to Maximise Intranet Storage Capacity • Exploring the DMS systematic method as an Intranet tool to keep track of information that is valuable to your organisation • Re-evaluating the DMS’s ability to manage and distribute information and ensure access of information to all employees in the organisation • Using Meta-data to clearly describe data in a document for better storage and easy search of Intranet information Debbie Olivier CIO SASFIN Executive Exchange: Exclusive one-on-one Networking Session Meet network and exchange business cards with fellow delegates and speakers in IQPC’s exclusive, lively networking session. In this revolutionary, quick fire format, you can meet every single delegate and exchange best practices and learning. Bring along your business cards, this will be exciting Refreshments And Networking 11:00 Protecting Your Corporate Information Through Maintaining Quality and Control of Your KM and Intranet Functions • Implementing programmes to train and develop your Intranet teams to ensure effective management of knowledge sharing in your organisation • Examining fault management as an Intranets helpdesk operation which acts as a central hub for all Intranets faults to be logged • Using the problem management portal which works hand in hand with fault management to convert faults into problems for central control Jannie Vermeulen Head Web Works FNB Lunch For Speakers And Delegates Examining Knowledge Management Initiatives of the Human Science Research Council Using the Intranet Technology • Analysing the HSRC research management system for a valuable communication line • Assessing the virtual communities of practice and data curation • Establishing strategies in place to safeguard HSRC intranet information in the organisation Cecilia Sani Knowledge Access Manager HUMAN SCIENCE RESEARCH COUNCIL Utilising Intranets as a Strategic Business Tool which Delivers Tangible and Visible Benefits for the Organisation as a Whole • An update on technologies that are replacing the customary use of LAN and WAN as Intranet tools • Driving a knowledge culture through continuous commitment and visible involvement from management
08:45
EXPERT
12:00 13:00
09:30
CASE STUDY
13:45
10:15
10:45
Register Today! Call +27 (0) 11 669 5000 Fax +27 (0) 11 669 5069 [email protected] www.iqpc.com/za/intranets
CASE STUDY
CASE STUDY
Using the cultural probe (digital library) as a technique for users to give information in absentia • Analysing Information Architecture as a source of intranet knowledge sharing to encourage corporate culture change Lighton Kyolaba Knowledge Manager AGRICULTURAL RESEARCH COUNCIL Refreshments And Networking Understanding the True Value of Outsourcing Your Intranet Function • Analysing strategies in place to safeguard your intranet information when outsourcing • Examining the cost implications of outsourcing your Intranet support to ensure that you get the most ROI • Choosing a company that best suites your outsourcing needs to avoid the inconvenience regularly changing consultants
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CASE STUDY
To outsource or not to outsource : Analysing reasons why and when an organisation should outsource Nico Fourie Information Manager INSTITUTE FOR SECURITY STUDIES Speaker Round Table This is your opportunity to meet with speakers in a one-on-one setting. Get to discuss and debate topical issues surrounding Knowledge Management and Intranets Nico Fourie Information Manager INSTITUTE FOR SECURITY STUDIES & Lighton Kyolaba Knowledge Manager AGRICULTURAL RESEARCH COUNCIL & Cecilia Sani Knowledge Access Manager HUMAN SCIENCE RESEARCH COUNCIL Closing Remarks By Chairperson Close Of Conference Day Two
14:30 14:45
CASE STUDY
16:15 16:30
Conference Day Three: Wednesday, 15th October 2008
07:30 08:30 08:45 09:30 Morning Refreshments Opening remarks by Chairperson Dr. James Robertson CEO JAMES A ROBERTSON AND ASSOCIATES Merging Existing Intranets vs. Creating A Single Culture • Assessing the environment and culture within a newlymerged organisation to establish the viability of merging the current KM and intranet systems already in place or creating a new system • Analysing systems available to create a single intranet that covers the entire merged organisation • Establishing the pros and cons of merging new Intranets to existing ones Dr. James Robertson CEO JAMES A ROBERTSON AND ASSOCIATES Assessing Affordable and User Friendly Strategies of Creating Intranet Search Engines for Employees Convenience • Creating a search engine which will be accessible from all computers on your network with a standard web browser • Selecting an Intranets search engine which will best suit the organisational structure • Analysing the network administrator which uses Search Engine Studio to index Intranet documents Mushian Mboni Webmaster DEPARTMENT OF ECONOMIC DEVELOPMENT Refreshments And Networking Building an Intranet Community Within Your Organisation to Ensure Sufficient Use by Organisation Staff • Developing specific skills and insights used to operate effectively in the age of intranets to bring employees up to speed with evolving IT • Exploring the capabilities of the knowledge sharing technology for widespread internal publishing to ensure a well-structured organisation • Building Knowledge Management tools that specialies 11:15 12:00 13:00 13:45 in representing all languages for multiple users Shayne Vigar Developer FNB NAMIBIA Analysing your Existing Information Management System to Better Manage All Your Organisation’s Information Data • Building internal information management expertise alongside the people and process aspects of Knowledge Management • Improving the efficacy of business processes and the demands of compliance regulations by using Information management tools • Analysing the direct competition between various information management systems Kenny Moodley Chief Advisor: Group Communications Division ESKOM Lunch For Speakers And Delegates Assessing Different Intranet Portals Utilised by Industries Across the Board • Distinguishing highly effective tools of information sharing in organisations to identify the various levels of complexities that your Intranet has • Identifying the Intranet as an HR – Payroll system for employees to download their salary and benefit information • Using Intranets to achieve the goals of business process reengineering and organisational innovation Lynda Cassiem Team Leader:Intranets ABSA Analysing the Efficacy of Intranets in Small Organisations and Strategies Available to Expand on Existing Frameworks • Examining ways of building a small Intranet portal for a small organisation to meet all information sharing needs
CASE STUDY
10:15 10:30
CASE STUDY
Register Today! Call +27 (0) 11 669 5000 Fax +27 (0) 11 669 5069 [email protected] www.iqpc.com/za/intranets
EXPERT
CASE STUDY
CASE STUDY
EXPERT
ROUND TABLE
Discovering strategies to strengthen central control of an Intranet system in a small organisation to expand organisational horizons • Structuring organisational policies for preservation of your intranet against organisational change • Utilisng usability evaluation to observe and identify if your Intranet is most suitable for your organisational needs Andre Venter Innovator VEGA THE BRAND COMMUNICATIONS SCHOOL Assessing Tensions in the Application of the Knowledge Management Success Paradigm in South Africa • Evaluating six success areas that affect successful KM initiatives: culture, learning, support, business strategy, top management support, and technology • Culture: Establishing the need to cultivate a knowledge sharing organisation • Emphasising the importance of technology as an enabler of successful Knowledge Management initiatives Mzingaye Ndlovu Regional Manager WHITE WALL WEB (SOUTH AFRICA) Refreshments And Networking Evaluating Current Intranets and Knowledge Management
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CASE STUDY
Problems Encountered by the Department Of Defence • Assessing the Definition of the Department of Defence’s Intranets Management • Establishng Intranet Management Principles utilised by the DOD • Aknowledging IMLC – DOD Information Management Life Cycle • Implementation of Intranets Management in the Department Of Defence Dr. Johan Coetzee Information Management Consultant DEPARTMENT OF DEFENCE Open Floor Discussion: Re-Cap On The Past Two Days and Share Your Experiences and Most Pressing Questions. This Interactive Session Will Help You Reach Solutions To Obstacles You Face On A Daily Basis Facilitated by: Dr. James Robertson CEO JAMES A ROBERTSON AND ASSOCIATES Closing Remarks by Chairperson Close Of Conference Day Three
EXPERT
15:15 15:30
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POST-CONFERENCE WORKSHOP: Thursday, 16th October 2008
IQPC workshops offer you the unique opportunity to spend dedicated time with an industry expert. In these sessions, you will be joined by a group of your peers for an interactive, practical learning session.
Workshop Format 08:00 Registration and Refreshments 09:00 Workshop Commences 13:00 Lunch 16:30 End of Workshop Day
Making Knowledge Management Work For You: Comparing Knowledge Sharing Technologies
Led By: Andre Venter Innovator VEGA THE BRAND COMMUNICATIONS SCHOOL By attending this workshop you will… • Be part of live demonstrations on: • Microsoft Sharepoint and Open Source solutions such as blogs, Content Management Systems, Discussion Boards, E-Commerce, Groupware Scripts, Polls and Wiki’s with emphasis on Drupal, and Google Applications • Have the opportunity to compare these applications and highlight pro’s and con’s related to each solution path Benefits you will receive by attending this workshop: • Understand the implications of choosing to use Microsoft Solutions, Open Source Solutions and Google Solutions • Delve into the costs involved of the applications or portals: Cost of Installation, Cost of Ownership and scalability At the end of the workshop you will be able to go back to your desk and: • Understand the various solutions available and which one will be of most valuable to your organisation • Implement the most beneficial knowledge sharing solution in your organisation About Your Workshop Leader: Andre works for the ADVTECH group and is currently assigned to Vega The Brand Communications School where he is responsible for systems integration and IT strategy. The group uses Microsoft Sharepoint for workflow and intranet services and Andre is leading its implementation at Vega. Apart from his full time assignment his passion is the provision of learning systems for NGO’s and small business. He believes such organisations stand to gain the most from integrated IT solutions. He has extensive experience in applying open source WEB2 technologies to a variety of problem areas. What distinguishes Andre from many of his peers is his open approach to problems. He believes innovation is driven by the right answers to the wrong questions. Andre is a control systems engineer and has worked in the field of knowledge systems for 20 years. In the 1990’s Andre spoke at a number of conferences about the concept: Electronic Performance Support, but the dot.com crash had negative impact on such initiatives. Apart from his work in knowledge systems Andre is a well known digital artist and researcher in the field of “systems of thinking”.
BRANDING OPPORTUNITIES 5Reasons Why The Knowledge Management & Intranets Conference Gives You The Best Value For Your Marketing Spend: 1 You will have direct access to the most senior people in the industry; the key decision makers who are responsiblefor optimising their strategy and practice
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Your clients and your critical potential clients will be attending the Knowledge Management & Intranets Conference and this is the perfect chance to make yours the brand they remember 3 You will have the option of receiving a full participant list of all delegates that attend the conference. 4 The exhibition area is strategically placed in the conference venue to enable maximum interaction with all attendees. You will have full and prolonged exposure to this select audience 5 Our focused and highly researched presentations will provide you with the in-depth knowledge of the industry to further your business, improve existing relationship and pursue new contacts As The Knowledge Management & Intranets Conference is not a tradeshow, there will only be a limited number of opportunities available. To secure premium sponsorship and exhibition opportunities, call IQPC on +27 (0) 11 669 5000 or email: [email protected]
Register Today! Call +27 (0) 11 669 5000 Fax +27 (0) 11 669 5069 [email protected] www.iqpc.com/za/intranets
4th Annual Knowledge Management & Intranets Conference 2008
13th , 14th 15th & 16th October 2008
EASY PAYMENT METHODS BY CHEQUE, DIRECT DEPOSIT OR CREDIT CARD:
International Quality & Productivity Centre, Standard Bank, Randburg Branch, Code 01-80-05, Account #: 021616299, IBAN #: 01800590
Gallagher Estate, Midrand ,Johannesburg
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Fax your registration form to +27 (0)11 669 5069 Online www.iqpc.com/za/intranets
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DELEGATE RATES
STANDARD EXCL VAT
Two Day Conference Only Two Day Conference Plus One Workshop Day Two Day Conference Plus Two Workshop Days One Workshop Day Only
R7 999.00 Excl VAT R10 999.00 Excl VAT
R8 999.00 Excl VAT R11 999.00 Excl VAT
R11 999.00 Excl VAT
R12 999.00 Excl VAT
R3 499.00 Excl VAT
R3 999.00 Excl VAT
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