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Managed IT Services
Have absolute control over your IT Infrastructure

3i Infotech offers you an effective combination of people, processes and tools to ensure that your IT infrastructure is always up and running - economically. Our Managed IT Services enable you to focus on your core competencies, and also, reduce the cost of managing your IT infrastructure with predictable, desirable results. They give you the most advanced IT capabilities while giving your resources the much-required space to go for more strategic endeavors within your organization. Our stringent quality standards and processes including ITIL, ISO, ISO 27001 (BS7799) and ISO 20000 (BS15000), which play a crucial role in improving your productivity and process efficiency, ably complement our services.

Capitalize on our Flexible Service Options

Flexible service delivery and convenient service options are integral features of our Managed IT Services
! Choose the mode that best suits your business needs
! !

Avail of service options such as onsite, remote or a combination of the two Short-term or long-term agreements

Business Benefits

! Better control and efficiencies of scale ! Gain Insights into application performance and end

user experience
! Speedy transition and reduce dependency on

manpower thru automation
! Access to proven expertise in BFSI domain

We wanted to know how we compare against the industry standard. 3i Infotech helped us objectively assess, review and understand the processes that need to be put in place, the security issues and liabilities that are associated with safety of the infrastructure that supports our business ...CanBank Investment Management Services Limited

Peace of Mind What our Managed IT Services Ensure for you?
! Better control and efficiencies of scale ! Speedy transition and reduced dependence on manpower ! Access to proven expertise in the Banking, Financial Services & Insurance (BFSI) domain

E-mail: [email protected] Website: www.3i-infotech.com

Managed IT Services
Have absolute control over your IT Infrastructure

We offer Managed IT Services in following areas:
Data Center Management
! ! ! !

System administration Storage administration Network administration Security administration

End-User Computing
! ! ! ! !

Technical support services Remote desktop services Asset management Vendor management Reviews and reports

Facilities Management Services
! ! !

IT infrastructure management services Asset and vendor management Third party maintenance contracts

Remote Management Services
! ! !

Infrastructure availability services Application monitoring and notification Customer reporting portal

Managed Security Services
! ! ! ! ! !

Security monitoring and compliance services Certification facilitation services for ISO 27001 (BS7799), ISO 20000(BS15000) Consulting services for implementing ITIL/COBIT frameworks Consulting services for BCP/DRP/IT Governance Audit services (including VA/Pen test) Security implementation services

Get the 3i Infotech Advantage
! Rich experience in managing complex and business-critical IT Infrastructure ! Successful Global Delivery Model ! Long-term sustainability and financial stability ! Varied resource skills and certifications ! Best people and process practices ! Operational scalability and flexibility

Managed Hosting Services
! ! ! !

Dedicated and shared hosting DR site hosting Data backup services Custom application hosting

Project Management Services
! ! !

Systems integration Enterprise-wide infrastructure implementation services Project roll-outs

E-mail: [email protected] Website: www.3i-infotech.com

USA

UK

UAE

KAZAKHSTAN

INDIA

SINGAPORE

MALAYSIA

THAILAND

AUSTRALIA

Disclaimer: This document is for informational purpose only. 3i Infotech makes no warranties, expressed or implied in this document. Copyrightã 2006 3i Infotech. All rights reserved.

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