Adam Corbett 4865 Cypress Woods Drive #2307 Orlando, Florida 32811 Phone: 407-595-1963 Email:
[email protected] Over 18 years Sales Management and Hospitality experience dedicated to achieving profitability and delivering outstanding customer service. Energetic profession al with exceptional analytical, organizational and people skills. Strong persona l ethics and integrity. Convey a professional image of honesty, compassion and c oncern for my customers' needs. Good conflict-resolution skills. Work well under pressure and deadlines. Highly organized team-builder with strong leadership ex perience. Willing to work weekends, all shifts and overtime. Excellent communica tor seeking a challenging position utilizing current skills and abilities. Experience Premier Beverage, Orlando, FL 8/2005 - 9/2010 Sales Manager * Distributor of fine wine and spirits to the Central Florida Market. * Achieved $8M sales (2009). * Achieved 5% average annual sales growth over 5 consecutive years. * Ranked #1 "3 Olive Vodka Distributor" in USA. * Ranked #1 "Milagro Tequila Distributor" in State of Florida. * Trained and managed 3 sales staff. * Maintained low staff turnover through effective motivational management. * Skilled in resolving customer service issues and finding "Win Win" solutions. * Demonstrated ability to upsell additional products and services. * Skilled in cold-call sales and presentation sales. * Excellent performance evaluations. Vito's Chop House, Orlando, FL 8/2000 - 8/2005 Lead Bartender * Trained and managed 4 staff. * Directly contributed to 10% average annual bar sales growth over 5 consecutive years. * Responsible for customer service, vendor negotiations, and inventory control. * Assisted service staff with questions regarding products and service procedure s. * Working with other managers on POS functions. DEA Restaurant Group, Orlando, FL 8/1992 - 6/2000 Restaurant Manager (8/1999 - 6/2000) * High-end Italian & French cuisine (150 to 300 seats) * Total P&L responsibility. * Recruited, interviewed, hired, trained and managed 20 staff. * Coordinated numerous meetings, conventions, and catered events (up to 300 gues ts). * Responsible for all operational areas (marketing, staffing, supplies, inventor y control, workplace safety, menus, scheduling, P/L, cost control, customer serv ice). Duty Manager (3/1997 - 3/1998) * Responsible for staff development and supervision of service personnel. * Duties included ordering, inventory control, cost containment, portions, quali ty controls, daily public and vendor interface. Bar Manager / Server (8/1992 - 3/1997) (Part-time) * Part-time position while pursuing my college degree. Adam Corbett - cont'd Page 2 * Responsible for scheduling, training and supervising service staff. * Duties included service/add-on, sales/cash control, quality/portion control of beverages, and customer service. Marriott Vacation Club International, Orlando, FL 3/1998 - 8/1999 Front Desk Supervisor * Managed all daily operations of the front desk. * Promoted the highest possible levels of guest satisfaction.
* Responsible for initial and ongoing training of all new hires, adherence to al l company policies and procedures, and conformance to daily financial audit requ irements. * Ensured adequate shift coverage and high-quality customer service. Education and Credentials 300 Hours Restaurant Management Training 2 Years Undergraduate Coursework - Hospitality Management Valencia Community College, Orlando, FL 1989-1991 Travel Consultant Diploma All Points Travel College, Orlando FL 1988 Computer skills include Aloha, Micros, Microsoft Office Suite (Outlook, Word, Ex cel & PowerPoint).