Manufacturing & Distribution Case Study
Content
Case Study in the Manufacturing & Distribution Industry
Profile Logicode Pte Ltd is the leading Manufacturer's Representative / Distributors for Products, Systems and Solutions in the Auto-Identification industry. Their business involves products catering to the needs for Barcode Scanners and Printer Hardwares
Customer: Logicode Pte Ltd Website: www.logicode.com.sg Country: Singapore Industry: Manufacturing & Distribution Partner: Asterisk Computer (FE) Pte Ltd
and Consumables, Mobile Computers and Asset Management Solutions. Incorporated in 1999, Logicode has grown to become one of the most established equipment distributor in South East Asia. Within a few years, Logicode has established full-fledged overseas offices in Malaysia and Thailand. With its headquarter in Singapore, Logicode also has a wide customer base of resellers, dealers and system integrators in the other regional countries of Indonesia, Vietnam and Philippines. Logicode’s vision is to be the biggest Auto-Identifications equipment provider in Asia, with offices and support centres covering the regional markets. The manufacturing and distribution industry is one of the most challenging business there is and the Logicode staff handles complicated matters on an everyday basis, from the warehouse, admin personnel, the finance & purchasing department as well as the sales team and even the technical personnel. Everyone is assigned a delicate task of keeping up with the demands of the customers and delivering a quality product at a given deadline.
Costumer Profile
Logicode Pte Ltd is the leading manufacturer and distributor for products, systems and solutions in the auto-identification industry.
Software and Services Microsoft Dynamics Nav - Manufacturing & Distribution Industry
Challenges Challenging Manual Process A paper-based workflow was a usual occurrence for the Logicode team. Handling of request for quotations, checking of the warranty of items and even invoicing had to be done through a manual method, which usually takes a while to finish. Keying in items
For more information about our Microsoft Dynamics products & services, please visit our website at: www.asterisk.com.sg
needed for the generation of a particular data had to be done a couple of times. Even the management had to go through the same paper-based method with certain activities such as checking of case exceptions, which has to be checked one by one and thoroughly as possible. The printing of cheques and tracking those post-dated ones could have been a quicker, simpler process but the Logicode team also had to do it manually before.
1
Lack of Single, Unified Database Having no unified database made it hard for the Logicode staff to easily retrieve information from different departments. Updating information then had to be done several times, as well as cross checking and rechecking items, which became an absolute requirement. It would have been easier if anyone from the Logicode team can directly view and download their needed files but they had to sort through layers of documents and confirm with some personnel certain data that they require. Difficult Consolidation Process Since information was fragmented within the different departments, rechecking and cross-referencing necessary items became a necessary process in the everyday work of the Logicode team. Gathering data was hard enough but consolidating that information one by one was even harder. Consolidation of purchased items was also a challenge that would have to depend on the sales order using the typical excel file then. Reserved items by customers were confusing to handle as most were still available for purchasing even if the reservation was done beforehand. Even the technical team for the Logicode staff had a tough time applying solutions to problems already encountered as there were minimal existing records for already solved concerns and issues.
Microsoft Dynamics Nav - Manufacturing & Distribution Solution became the top ERP system choice and Asterisk became the selected vendor to implement and deploy it. Having 20 years in the business and with a committed and highly-experienced team of consultants (averaging 10 years of experience), Asterisk became the topmost trusted vendor by Logicode to implement a manufacturing & distribution - industry solution.
From Manual to Automated Paper-based workflows were greatly reduced as most processes became automated. Simple activities such as the checking of warranty for expiry of items, checking product batch to ascertain FIFO items, sending of request for quotations to customers, invoicing and notification of goods received, they all became a quicker process. Even the printing of cheques are now done electronically and tracking post-dated cheques has become ultimately easier, as a cheque due notification immediately prompts up on the relevant departments system, reminding them of important dates, meetings & activities. The management can now be alerted of exception cases for transactions and immediately come up with a solution to a client’s issue and concerns. Integrated Information Confirming a delivery, a sales order, a reserved item, request or quotations and invoices is now made easier. Everything is now
Solution The Logicode team was definitely in need of an efficient system that would let them integrate the existing information from their different departments, enabling them to quickly access and gather information, harmonizing the activities within the company. The Logicode staff wanted a simpler process of gathering data, of processing items and most importantly, consolidating information with one another.
located in a single database, unifying information for easy access and generation when needed. It’s now quick for any personnel to pull up any record that they need and check the latest information. They can now do modifications and updates by just keying in a single data. Every department's time and efforts are now maximized, focusing only on urgent and more complicated tasks at hand. From the warehouse personnel, the admin staff, to the sales, finance, purchasing and even the technical department, information flows seamlessly within Logicode.
2
Effective Consolidation Process Ever since a unified database has been set-up, it has now become ultimately easier for the Logicode staff to cross reference and tie-in information from one department to another. Consolidating information such as purchased and reserved items became a lighter job for the team, only an approval would be needed. Online reservations are now allowed and reserved items are immediately noted of, taking care not to include them with the items on sale. There’s no more need to do more cross checking and referencing with other personnel and staffs from other departments. Even the technical team’s work became easier, as past solutions and amendments are all combined and integrated together for a more harmonious problem-solving task.
Product Overview MS Dynamics Nav - Manufacturing & Distribution Solution allows you the following functions:
Improve Supply Chain Management Improves supply planning efforts and methods, enabling you to update and change materials, costs and operations simultaneously. Provides an accurate evaluation of promise orders with available-to-promise (ATP) and capable-topromise (CTP) insight. Notes available dates by suppliers and tracking promise dates to customers. Manage Production Schedules Viewing of production schedules as well as quick modifications of operations and components is available. You can also plan product family orders that share the same routing can also be done, dynamically organizing build schedules. It also allows you to plan from the sales order, production order or use traditional master production schedule (MPS) or material requirements planning (MPR) methods. Forecast Demands Increase convenience in allocating resources by streamlining manufacturing and warehousing functionalities, optimizing warehouse layout and space utilization and maintain up-to-date inventory information. Efficient Tracking & Monitoring Process Simplify processes for capacity demands such as order modification and manufacturing policies. Track and monitor status of multiline and/or multilevel orders. Multiple planning options is also included, from sales order, production order and acquisition, enabling necessary and easy adjustments Tighter Data Integration Enables tight integration of different types of bills of material (BOM) into manufacturing operations, while supporting time-to-market and time-volume objectives. Enhances
Benefits The Logicode staff now thoroughly enjoys an efficient system that enables them to share information seamlessly and update them quickly with other departments, simplifying everyone’s work. Multiple keying-in of data has been reduced as well as cross referencing with several individuals different. Productivity has increased, duplicate data and manual paper-based methods have significantly decreased and business has never been better at Logicode, all with the help of MS Dynamics Nav Manufacturing & Distribution Solution. “Choosing Asterisk as our ERP vendor was one of the best decisions we have made for our company. We have complete trust in their system and project methodologies; they have also never faltered in giving us the best possible assistance and advice there can ever be in a team. I will never hesitate to immediately refer anyone who is looking for a top ERP vendor to Asterisk.” Mr. Sy Quah Managing Director Logicode
3
consolidation as well, integrating it with an improved capacity requirements planning system, capable of redefining order modifiers, reorder policies and accommodated changing ship floor workloads. View comprehensive data ERP system would greatly assist them in managing incurring cost and effectively manage sales and purchase prices with vendors and customers by providing a more comprehensive view of item costs throughout the production process, including but not limited to inventory, cost of goods sold (COGS) and work in progress (WIP)
For more information about our products and services,visit our website at: www.asterisk.com.sg or contact us at the following: 80 Genting Lane, #09-10 Ruby Industrial Complex Singapore 349565 Sales Enquiry email : [email protected] Tel : +65 6748 8727 Fax : +65 6744 9220 Support Helpdesk Tel: +65 6744 5527 email : [email protected]
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Profile Logicode Pte Ltd is the leading Manufacturer's Representative / Distributors for Products, Systems and Solutions in the Auto-Identification industry. Their business involves products catering to the needs for Barcode Scanners and Printer Hardwares
Customer: Logicode Pte Ltd Website: www.logicode.com.sg Country: Singapore Industry: Manufacturing & Distribution Partner: Asterisk Computer (FE) Pte Ltd
and Consumables, Mobile Computers and Asset Management Solutions. Incorporated in 1999, Logicode has grown to become one of the most established equipment distributor in South East Asia. Within a few years, Logicode has established full-fledged overseas offices in Malaysia and Thailand. With its headquarter in Singapore, Logicode also has a wide customer base of resellers, dealers and system integrators in the other regional countries of Indonesia, Vietnam and Philippines. Logicode’s vision is to be the biggest Auto-Identifications equipment provider in Asia, with offices and support centres covering the regional markets. The manufacturing and distribution industry is one of the most challenging business there is and the Logicode staff handles complicated matters on an everyday basis, from the warehouse, admin personnel, the finance & purchasing department as well as the sales team and even the technical personnel. Everyone is assigned a delicate task of keeping up with the demands of the customers and delivering a quality product at a given deadline.
Costumer Profile
Logicode Pte Ltd is the leading manufacturer and distributor for products, systems and solutions in the auto-identification industry.
Software and Services Microsoft Dynamics Nav - Manufacturing & Distribution Industry
Challenges Challenging Manual Process A paper-based workflow was a usual occurrence for the Logicode team. Handling of request for quotations, checking of the warranty of items and even invoicing had to be done through a manual method, which usually takes a while to finish. Keying in items
For more information about our Microsoft Dynamics products & services, please visit our website at: www.asterisk.com.sg
needed for the generation of a particular data had to be done a couple of times. Even the management had to go through the same paper-based method with certain activities such as checking of case exceptions, which has to be checked one by one and thoroughly as possible. The printing of cheques and tracking those post-dated ones could have been a quicker, simpler process but the Logicode team also had to do it manually before.
1
Lack of Single, Unified Database Having no unified database made it hard for the Logicode staff to easily retrieve information from different departments. Updating information then had to be done several times, as well as cross checking and rechecking items, which became an absolute requirement. It would have been easier if anyone from the Logicode team can directly view and download their needed files but they had to sort through layers of documents and confirm with some personnel certain data that they require. Difficult Consolidation Process Since information was fragmented within the different departments, rechecking and cross-referencing necessary items became a necessary process in the everyday work of the Logicode team. Gathering data was hard enough but consolidating that information one by one was even harder. Consolidation of purchased items was also a challenge that would have to depend on the sales order using the typical excel file then. Reserved items by customers were confusing to handle as most were still available for purchasing even if the reservation was done beforehand. Even the technical team for the Logicode staff had a tough time applying solutions to problems already encountered as there were minimal existing records for already solved concerns and issues.
Microsoft Dynamics Nav - Manufacturing & Distribution Solution became the top ERP system choice and Asterisk became the selected vendor to implement and deploy it. Having 20 years in the business and with a committed and highly-experienced team of consultants (averaging 10 years of experience), Asterisk became the topmost trusted vendor by Logicode to implement a manufacturing & distribution - industry solution.
From Manual to Automated Paper-based workflows were greatly reduced as most processes became automated. Simple activities such as the checking of warranty for expiry of items, checking product batch to ascertain FIFO items, sending of request for quotations to customers, invoicing and notification of goods received, they all became a quicker process. Even the printing of cheques are now done electronically and tracking post-dated cheques has become ultimately easier, as a cheque due notification immediately prompts up on the relevant departments system, reminding them of important dates, meetings & activities. The management can now be alerted of exception cases for transactions and immediately come up with a solution to a client’s issue and concerns. Integrated Information Confirming a delivery, a sales order, a reserved item, request or quotations and invoices is now made easier. Everything is now
Solution The Logicode team was definitely in need of an efficient system that would let them integrate the existing information from their different departments, enabling them to quickly access and gather information, harmonizing the activities within the company. The Logicode staff wanted a simpler process of gathering data, of processing items and most importantly, consolidating information with one another.
located in a single database, unifying information for easy access and generation when needed. It’s now quick for any personnel to pull up any record that they need and check the latest information. They can now do modifications and updates by just keying in a single data. Every department's time and efforts are now maximized, focusing only on urgent and more complicated tasks at hand. From the warehouse personnel, the admin staff, to the sales, finance, purchasing and even the technical department, information flows seamlessly within Logicode.
2
Effective Consolidation Process Ever since a unified database has been set-up, it has now become ultimately easier for the Logicode staff to cross reference and tie-in information from one department to another. Consolidating information such as purchased and reserved items became a lighter job for the team, only an approval would be needed. Online reservations are now allowed and reserved items are immediately noted of, taking care not to include them with the items on sale. There’s no more need to do more cross checking and referencing with other personnel and staffs from other departments. Even the technical team’s work became easier, as past solutions and amendments are all combined and integrated together for a more harmonious problem-solving task.
Product Overview MS Dynamics Nav - Manufacturing & Distribution Solution allows you the following functions:
Improve Supply Chain Management Improves supply planning efforts and methods, enabling you to update and change materials, costs and operations simultaneously. Provides an accurate evaluation of promise orders with available-to-promise (ATP) and capable-topromise (CTP) insight. Notes available dates by suppliers and tracking promise dates to customers. Manage Production Schedules Viewing of production schedules as well as quick modifications of operations and components is available. You can also plan product family orders that share the same routing can also be done, dynamically organizing build schedules. It also allows you to plan from the sales order, production order or use traditional master production schedule (MPS) or material requirements planning (MPR) methods. Forecast Demands Increase convenience in allocating resources by streamlining manufacturing and warehousing functionalities, optimizing warehouse layout and space utilization and maintain up-to-date inventory information. Efficient Tracking & Monitoring Process Simplify processes for capacity demands such as order modification and manufacturing policies. Track and monitor status of multiline and/or multilevel orders. Multiple planning options is also included, from sales order, production order and acquisition, enabling necessary and easy adjustments Tighter Data Integration Enables tight integration of different types of bills of material (BOM) into manufacturing operations, while supporting time-to-market and time-volume objectives. Enhances
Benefits The Logicode staff now thoroughly enjoys an efficient system that enables them to share information seamlessly and update them quickly with other departments, simplifying everyone’s work. Multiple keying-in of data has been reduced as well as cross referencing with several individuals different. Productivity has increased, duplicate data and manual paper-based methods have significantly decreased and business has never been better at Logicode, all with the help of MS Dynamics Nav Manufacturing & Distribution Solution. “Choosing Asterisk as our ERP vendor was one of the best decisions we have made for our company. We have complete trust in their system and project methodologies; they have also never faltered in giving us the best possible assistance and advice there can ever be in a team. I will never hesitate to immediately refer anyone who is looking for a top ERP vendor to Asterisk.” Mr. Sy Quah Managing Director Logicode
3
consolidation as well, integrating it with an improved capacity requirements planning system, capable of redefining order modifiers, reorder policies and accommodated changing ship floor workloads. View comprehensive data ERP system would greatly assist them in managing incurring cost and effectively manage sales and purchase prices with vendors and customers by providing a more comprehensive view of item costs throughout the production process, including but not limited to inventory, cost of goods sold (COGS) and work in progress (WIP)
For more information about our products and services,visit our website at: www.asterisk.com.sg or contact us at the following: 80 Genting Lane, #09-10 Ruby Industrial Complex Singapore 349565 Sales Enquiry email : [email protected] Tel : +65 6748 8727 Fax : +65 6744 9220 Support Helpdesk Tel: +65 6744 5527 email : [email protected]
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