Medical Receptionist

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Alexis Thompson 1333 Roland Heights Ave Baltimore, Maryland 21211 410.662.2808 [email protected]   OBJECTIVE To obtain a clerical position in a facility where I will be able to use the know ledge and skills I have learned while continuing to acquire additional skills.  

EDUCATION Community College Of Baltimore County Baltimore, MD Health Information Technology August 2009-Present Sojourner Douglass College Healthcare Administration 007- May 2008

Baltimore, MD July 2

TESST College of Technology Computerized Business Management Certificate

Baltimore, MD January 2006 October 2006

Baltimore City Continuing Education Center Multi-Skilled Med Tech CNA Certified

Baltimore, MD May 2002- September 2002

Carver Vocational Technical High School High School Diploma   SKILLS MS Word MS Access MS Office Office Procedures Multi-line phone system  

Baltimore, MD September 1998- May 2002

MS Excel MS Power Point Type 45 WPM Medical Terminology Hematology/ Phlebotomy

WORK EXPERIENCE Peoples Community Health Center timore, MD Front Desk 10/2008-02/2011 Check In Appointments Collect Copays Generate Referrals for various insurances, Request prior authorizations Schedule, Reschedule, Cancel, and Confirm Appointments Input Patients Demographic Information into Nterprise Computer Software Filing, Faxing, Copying and Verifying Documents Answer Multiline Phones, File loose documents Verified patients health insurance Worked directly under multiple doctor Check patients insurance eligibility using various methods In house Pharmacy, Log medicine in and out

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Participate in the enrollment process of the Fresh Start Program Purge, Pull, File, and maintain medical records Transfer Medical Records   Orthopedic Surgery Timonium, MD Dr. Lima 05/08- 9/2008 Part Time Office Support Schedule, Reschedule, Cancel, and Confirm Appointments Input Patients Demographic Information into Medisoft Computer Software Filing, Faxing, Copying and Verifying Documents Charge Entry Light Billing Submit and Resubmit Electronic and Paper Claims Greet Patients and Assign exam rooms Schedule Surgery Office Team Baltimore, MD Medical Secretary 02/2008-12/2008 Perform Administrative duties at various medical facilities Trained in IDX Answer Phones, Filing, Schedule, Reschedule, and Confirm Appointments,   Clinical Associates Towson, MD Front Desk/ Float Receptionist 01/2007-02/2008 Answered multiple line phones and controlled the switchboard Scheduled, Rescheduled, and Confirmed appointments Filing, Copying, and Faxing documents Performed all administrative duties using the NextGen computer system Requested Authorizations and Referrals Verified patients health insurance Worked directly under multiple doctor   Maryland Healthcare Resources Baltimore, MD Home Health Aid (Part Time) 12/2004-01/2006 Took and recorded patients vitals Assisted with ADLs. All direct contact with patients and their families Planned and implemented social activities   Genesis Eldercare Baltimore, MD CNA 09/2002-01/2006 Took and recorded patients vitals Assisted with ADLs. All direct contact with patients and their families Planned and implemented social activities   Office of Employment Development Baltimore, MD Office Assistant (internship) 05/2001 09/2001 Answered phones and controlled a multiple line switchb

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