2009 - 2010 WOODBINE HEALTHCARE & REHABILITATION CENTRE, Gladstone, MO Social Services Director / Medical Records Director / Administrative Assistant Hired to re-structure medical records system in turn around long term care facil ity. Assisted Administrator and Medical Director in obtaining re-licensure through th e application process and action plan development. Developed and implemented a facility-wide filing and storage system of resident medical charts. Provided secretarial support to the Administrator including managing legal corre spondence, typing, filing, transcribing meeting minutes, forms development and m anagement of monthly Quality Assurance Meetings. Promoted to Social Services Department in October, 2010. 2009 DEPARTMENT OF COMMERCE CENSUS BUREAU, Kansas City, MO Enumerator (Temporary Position) Served in preparation for 2010 United States Census Count by canvassing neighbor hoods, obtaining GPS map spots and compiling data in HHC. Interacted with residents in Platte and Buchanan Counties to obtain accurate add ress information and answer questions about the upcoming census. 1999 2008 SISTERS OF CHARITY, (with HORIZON MENTAL HEALTH MANAGEMENT) PMC/SAINT JOHN HOSPITAL, Kansas City, Kansas / Leavenworth, KS Program (Administrative) Secretary Provided all aspects of secretarial support to the administrative staff of the S enior Behavioral Health Center at Saint John Hospital. I also served in the sam e capacity on the Perspectives Geropsychiatric Unit at Providence and Bethany Me dical Centers during my tenure with the Sisters of Charity. As assistant to the Program Director and units Medical Director, I was responsib le for scheduling, managing appointments, reporting admission data, compiling re ferral development trending statistics and maintaining the programs mailing list . Responsibilities of this position also included managing correspondence, typing, filing, transcribing minutes for departmental meetings and development of forms . Managed CQI+ Outcome Measurement System to measure the programs effectiveness in the provision of mental health care. Managed employee payroll and performed utilization review as needed. 1998-1999 OVERLAND PARK REGIONAL MEDICAL CENTER, Overland Park, KS Program Secretary / Unit Secretary
Provided secretarial and receptionist support for administrative staff and Medic al Director of the Horizon Perspectives Geropsychiatric Program. Responsible for typing, filing, data input, scheduling, recording meeting minute s and development of unit forms. Served as the programs evening unit secretary, responsible for supervision of th e nursing station and patient chart management. Participated as a member of the referral development team, responsible for devel oping and maintaining the mailing list and all marketing collateral. 1996 - 1998 BHC COLLEGE MEADOWS HOSPITAL, Lenexa, KS Executive Assistant Served as Executive Assistant to the Chief Executive Officer and Medical Directo r of a 120-bed psychiatric hospital, performing all aspects of office management . Coordinated and kept records for the hospitals Executive Medical Staff Meetings. Maintained files, scheduling, correspondence and reception duties for CEO. Supervised, hired and trained the facilitys Receptionist Staff. 1995 - 1996 THE FORUM AT OVERLAND PARK, Overland Park, KS Admissions / Marketing Coordinator Directed all public relations, seasonal marketing plan and referral efforts for 30-unit assisted living and 60-bed nursing care center. Implemented and coordinated account management system for tracking referral sour ces and admission trends. Performed internal and on-site evaluations of potential residents. 1988 - 1995 PIA / NATIONAL MEDICAL ENTERPRISES - NORTH HILLS HOSPITAL, Kansas City, MO Director of Marketing Developed seasonal marketing plans (target markets, goals, objectives,) collater al and promotional literature for 76-bed psychiatric hospital. Supervised construction of 3500-unit mailing list of professional and community referral sources in the Kansas City Northland and outlying areas. Coordinated account management system for hospital referrals. Program Director of Child and Adolescent Services Directed programming and referral development efforts for hospitals Child and Ad olescent Units.
Supervised staff of 30 in all phases of departmental operations. - CANYON SPRINGS HOSPITAL, Palm Springs, California Program Director of Child and Adolescent Services Developed 10-bed childrens inpatient psychiatric unit, including the creation of patient programming, unit policies and procedures, and staff training program. Supervised Education Department and 25 unit staff members. Directed marketing and public relation efforts for both units. - NORTH HILLS HOSPITAL, Kansas City, Missouri Assistant Program Director of Child and Adolescent Services Promoted patient referral program as member of the Executive RD Team. Supervised development of Childrens Unit behavior modification program. Teacher - Assisted with the planning and implementation of the Adolescent Day Sc hool Program in cooperation with the Park Hill School District.