MGMT 410 Final Exam

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MGMT 410 Final Exam

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MGMT 410 Final Exam

(TCO 2) Name and explain or define the goals of the training and development function of
HRM. (Points : 40)
The main goals of HRM’s training and development function includes building an
understanding of the responsibilities and…
(TCO 7) You are the recruiter and hiring manager for the position of vice president of
sales for a company that sells athletic shoes on the West Coast. This position carries with it
a number of unique responsibilities, including managing a department of 250 part-time
and 50 full-time employees, a budget-making requirement, responsibility for P & L for the
department, extensive weekly travel, a master’s-level education (minimum), and at least
10 years of experience in sales and 5 years’ experience in management. The salary and
benefits package is $250,000. Your boss asks you which method of recruiting you will
prefer to use and why you will use it. What downsides to your recommended method
exist? What is your answer? (Points : 40)
I would recommend to use third-party sourcing as the recruitment method because these thirdparty recruitment…
(TCO 12) Describe three types of flexible benefits programs and state the one you would
recommend be implemented. Why would you pick that one program? Provide at least one
solid business reason why. (Points : 40)
Three types of flexible benefits programs are cafeteria plans, the module approach, and the
core-plus-options plan. Cafeteria plans…

(TCO 8) Evaluate Kirkpatrick’s four levels of training evaluation, and determine which
level would be most appropriate for the average organization. Why is Level 4 so difficult
to obtain? (Points : 40)
The most appropriate for the average organization is Level 2: Learning, because it is…
(TCO 1) Which of the following human resource management specialties calls for
collecting data to write job descriptions? (Points : 6)
Job analyst
Job training specialist
Compensation manager
EEO coordinator
(TCO 3) Luisa has worked for a 2,500-employee chemical manufacturer, PoySon, for 2
years. She went to work Monday morning to find her key no longer fit the front door lock
and a new sign—”FUTURE HOME OFFICE OF GREEN CO.”—on the front door. She
called the office and found that the telephone had been disconnected. Her husband called
her and mentioned the local paper with headlines, “PoySon Sells Plastics Plant to a
Recycler: 2,000 Layoffs!” Luisa remembered the letter she received from the HRM
department 3 months earlier warning of this probable plant closing. To which further
protection is Luisa entitled under W.A.R.N.? (Points : 6)
She is entitled to an amount equal to pay and benefits for up to 60 days.
Her job must be given back to her.
Luisa has no protection. She was notified in an appropriate manner.
Luisa has no protection. The employee layoff number is too small.
Luisa has no protection. She hasn’t worked there long enough.
(TCO 3) Which of the following laws most impacts pregnant women’s employee and/or
employer rights and obligations? (Points : 6)
USERRA
ADA

OSHA
NLRA
PDA
(TCO 4) Based on research into ethical behavior in the workplace, which of the following
is a true statement? (Points : 6)
Offering rewards for ethical behavior supports the intrinsic nature of personal ethics.
Punishing unethical behavior fails to alter the behavior of others in the workplace.
Managers significantly influence the ethical behavior of their subordinates.
Employees feel uncomfortable discussing ethics, so it should be avoided.
(TCO 5) Which of the following is the primary disadvantage of using questionnaires to
gather job analysis information? (Points : 6)
Questionnaires are the most expensive method of collecting data.
Supervisors are required to verify all collected questionnaire data.
Questionnaires are too open-ended for statistical information.
Developing and testing questionnaires is time-consuming.
(TCO 6) The more specific the job qualifications in a help wanted ad are, the (Points : 6)
Higher the salary that will be offered.
Lower the salary that will be offered.
More important the position will be.
Lower the number of résumés that will be received.
Higher the number of résumés that will be received.
(TCO 7) Which is the difference between a conditional job offer and a permanent job
offer? (Points : 6)

The conditional job offer is made by the recruiter. The permanent job offer is made by the
interviewer.
The conditional job offer is made after salary is set. The permanent job offer is based on
performance expectations before salary is set.
Conditional job offers are made to hourly workers. Permanent job offers are made to salaried
workers.
The conditional job offer is made before the initial screening. The permanent job offer is made
after medical requirements are met.
(TCO 8) When Jeremy completed his study program in the plumber’s union hall, he was
assigned to work with an older plumber to learn the trade in practice. This method of
training is called (Points : 6)
Job rotation.
Assistant to position.
Apprentice.
Lectures.
Simulations.
(TCO 9) Jaylen is a stay-at-home dad. He has two children. He likes spending time with
them and raising them. He is very involved in their education. He is a volunteer at the
Parent Teacher Association of his children’s school. He is also the coach of their baseball
team. Both children get good grades and their teachers like them. Jaylen’s wife is a
corporate lawyer and makes a six-figure paycheck, travels extensively, and relies on
Jaylen to be home caring for their family. Is Jaylen having a successful career, using
internal factors? (Points : 6)
No, being a stay-at-home father is not a career.
No, he does not earn any income from his work.
Yes, because at least his wife works.
No, but at least he is saving on childcare costs.

Yes, because he is a successful homemaker and enjoys it.
(TCO 10) Which of the following reasons does not support the purposes behind having a
performance appraisal system? (Points : 6)
Documentation for terminating an employee
Motivating an employee
Strengthening the supervisor and employee relationship
Allowing friendships to impact performance evaluations
Protecting the company from lawsuits
(TCO 11) Preferred office furnishings, assigned parking spaces, and business cards are all
examples of (Points : 6)
Intrinsic rewards.
Extrinsic, nonfinancial rewards.
Intrinsic financial rewards.
Membership-based rewards.
Intrinsic performance-based rewards.
(TCO 12) Which of the following is not considered a short-term disability plan? (Points :
6)
Company sick leave
Unemployment insurance
Worker’s compensation insurance
Short-term disability insurance
FMLA leave
(TCO 13) Companies subject to OSHA Form 300 record-keeping rules must keep such
records for (Points : 6)

(TCO 14) A teachers’ union has been trying to negotiate a new contract with school
officials for 30 days. The old contract expires in 2 months, the day before school starts for
the year. To resolve the contract negotiation disputes, a third party has been hired to pull
together the common ground that exists and to make recommendations in the settlement
that would overcome barriers that exist between the two sides. Which kind of impasse
resolution technique is being used? (Points : 6)
(TCO 11) Of the following, which is the only performance-based benefit or award? (Points
: 6)

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