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MODELS Container Corporation of India LTD IT forms the backbone of any service industry, where information correlates directly with improved levels of efficiency. In the transport sector, antiquated, cumbersome paper-based procedures cause an enormous waste of time and money. All too often, goods move through transport systems at a frustratingly slow speed, especially in developing countries. The physical side of trade transactions should aspire to become as efficient as the electronic transfer of money. This can be done through working partnerships among all those involved to improve logistics services through the use of information and network technology. A primary component of CONCOR's overall business strategy has been the development of an advanced information system. A container and cargo logistics information system went online at Company's Inland Container Depot at Tughlakabad in 1994 and most other facilities have been equipped with computer systems to monitor traffic movement and maintain inventory records. CONCOR is using various online applications like Export/Import Terminal Management System (ETMS), Domestic Terminal Management System (DTMS), Oracle Financials-ERP, HR-Payroll system etc. which are based on Centralized architecture deployed through Citrix environment and running over VSAT based hybrid network. CONCOR has been certified to ISO/IEC 27001: 2005 standard for establishing and maintaining Information Security Management System (ISMS) for its IT functionality. CONCOR has been awarded for its project titled ³Web based Integrated Container/Terminal Management System´ which has been adjudged by AFACT (Asia Pacific Council for Trade Facilitation and Electronic Business) as winner for e ASIA 2009 award for the category ³Electronic Business in Public Sector´. Facility for electronic filing (e-filing) of commercial documents for EXIM locations have been provided to customers. This facility enables customers like Shipping lines, Importers, Exporters and CHA's to file the required documents online for process and take necessary printouts of processed output through web from anywhere without physically coming to terminal/ ICD. Digital Signatures have been integrated with e-filing to make the system more secure. RDT¶s are being used in the ICD/TKD yard and ICD/Dadri for online container tracking and entry of unloading / loading of containers on to wagons. Interface software was developed for automatic updation of entries through RDT¶s into CCLS and ETMS database for EXIM operations. RDT¶s are also interfaced with our Domestic Terminal Management System (DTMS) at DCT/Okhla, TNPM/Chennai and WFD/Bangalore. This has enabled any user to query the system either through LAN or Web to get the latest status and location of a container in the yard. CONCOR has its own WebServer for providing web interface to the commercial applications i.e. ETMS, CCLS, DTMS etc. The web interface enables our customers to access information regarding their shipments by means of the website. An integrated track and trace system was also implemented on CONCOR website for providing Container Tracking Details, Train Summaries and current train running position. Web interfaces to access ETMS have been developed for providing queries such as list of containers arrived/ departed, Container status, PDA balance etc. ETMS Web Queries ETMS (EXIM Terminal Management System) is a centralized computer system, designed and developed to suit the working of all EXIM terminals in India. In order to provide online information of containers to our customers, spread across the world, Web Interface of ETMS queries has been developed on our webserver µwww.ccilweb.com¶. Through this interface, any customer can track and trace his containers online lying at any of CONCOR¶s EXIM terminals at any point of time. Various Container related queries available right now under this interface are, 1. Container Details - Just by entering container number, one can find out present status of the container. 2. Shipping Line wise Inventory - Any registered shipping line can find out its inventory of Import / Export / Empty containers at any of the terminals online. 3. List of containers Arrived

- One can find out the list of containers that have arrived at a terminal during any specific period. 4. List of containers Departed - One can find out the list of containers that have departed from a terminal during any specific period. 5. Container Activity Record - This option provides history of a container specifying different activities that have been completed from arrival to departure. 6. Import Container Query - This query is specific to Import containers. 7. Export Container Query - This query is specific to export containers. 8. PDA Balance Enquiry - Customer can find out the available balance amount in his Pre-deposit Account at any of the terminals online. Access to ETMS Web Queries All customers registered for this facility are provided a unique user-id and password to access the queries through our website. Registration Process for ETMS Web Queries The registration format for ETMS Web Queries is attached. Please print it on your letterhead along with required details and send it to the GGM (IM), Container Corporation of India Ltd, CONCOR Bhawan, C-3, Mathura Road, Opposite Apollo Hospital, New Delhi ± 110076. For any clarification ED(MIS) may be contacted on mail at [email protected] or on telephone at 011-41673155. Registration Form (On Letter Head) Request for Web Access in ETMS 1. Name: 2. Company name: 3. Address: 4. Email address: 5. Phone No.(s): 6. Mobile No. (if any): 7. User category (Shipping Line/CHA/Exporter/Importer/Others): 8. If user category µOthers¶ than, Please specify: 9. Login User Details: User Name Shipping Line Code 10. Disclaimer & Legal Information: We agree for the following Disclaimer of CONCOR: ³All the contents of this Site are for general information only and are not to be solely relied upon for making (or refraining from making) any business decisions. CONCOR hereby excludes any guaranty, express or implied, as to the quality, accuracy, timeliness, completeness, performance, fitness for a particular purpose of the Site or any of its contents, including (but not limited to) any financial information contained within the Site. CONCOR will not be liable for any damages (including, without limitation, damages for loss of business projects, or loss of profits) arising in contract, or otherwise from the use of or inability to use the Site, or any of its contents, or from any action taken (or refrained from being taken) as a result of using the Site or any such contents. Though all precautions have been taken to ensure otherwise, CONCOR provides no guaranty that the contents of the Site are free from infection by viruses or anything else which has contaminating or destructive properties. All out-efforts have been made to ensure accuracy and correctness of the information contained in the site, and any omission or error is regretted´. 11. We will operate the web access on ETMS as per the guidelines provided by CONCOR from time-to-time. 12. Any other fee decided by CONCOR from time-to-time with respect to web interface on intimation would be paid by us. It is requested that CONCOR may provide the user-id and password for web access on ETMS and intimate the same at the earliest. (Name with signature): Date: Place:

Cargo Logistics Management System

The Cargo Logistics Management System (CALM) software computerises the bulk (dry and liquid) and break-bulk operations of a cargo terminal. It also handles ro-ro cargo as unitised general cargo.

This application software integrates all the core functions of a terminal vessel operations such as registration, berthing and pilotage, general and dry cargo operations like load, discharge, internal movements and delivery, tracking of cargo, stuffing and de-stuffing of cargo and related invoicing. CALM software helps ports in warehouse management, cargo inventory control, timely and accurate cargo accounting and automatic invoice generation. CALM also features a very effective and easier EIS reporting and EDI messaging facilities.

CALM streamlines and accelerates Port operations, resulting in:

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Faster vessel turn around times Effective planning and optimal utilisation of yard, quay, equipment and personnel Improved availability of information Streamlined procedures and ensures consistency and integrity of data Effective communication, co-ordination & control

CALM integrates best processes from across the globe

Unique Benefits of CALM

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Flexible parameterisation to cater to region specific requirements Automatic invoicing as a by product of operational activity EIS reporting as a byproduct of operational activity External user access to allow customers to query stock specific information. Support for real time operations using RDT Customised software meeting specific requirements of the port Electronic data transfer across ports using EDI

CALM Modules

CALM.Marine module records various marine service related aspects in the overall cycle of port operations such as vessel voyage registration details, vessel berthing details, vessel movement details and vessel service details.

CALM.Cargo: The Cargo Operations and Documentation Module, addresses documentation and invoicing requirements for break-bulk, bulk and RORO operations. It keeps track of documents filed and relates them to the operations performed.

CALM.Yard Planning: This GUI based module helps the terminal optimise the use of yard space. This module interfaces with CALM.OPS for streamlined, real time operations.

CALM.Rail module provides the facility for recording discharge and load operations of a train at the terminal.

CALM.EDI (Electronic Data Interchange) module is powered by in-house developed EDI Engine, SWIM (Software for Intelligent Messaging). This module handles electronic data transfer (in terms of messages) between CALM and the external trading partners like shipping agents, clearing and forwarding houses, customs etc ensuring accuracy with little or no manual intervention.

CALM.ORM (Operations Resource Management) module helps the planner to efficiently plan the personnel in different shifts of the day and deployment of available personnel to different yard, gate and vessel side activities.

CALM. RDT (Radio Data Terminal) is a real-time operations module that regularly updates information on trailers and equipment locations in the system, allowing continuous tracking of the progress of operations using Vehicle Mounted Terminals (VMT) and Hand Held Terminals (HHT).

CALM.Invoice module handles automatic invoice generation in real-time or at periodic intervals, based on operational data covering the various activities carried out in a port as ship dues, pilotage, towage, stevedoring, handling, storage and any special services provided to the cargo or vessel, etc.

CALM.EIS (Executive Information System) summarises information from all areas of the port in the form of graphs and charts for top management to make effective decisions.

CALM.INF (Interfaces) device interface component deals with interfacing requirements of the various devices operational in a terminal.

CALM.Admin (Administration) module provides a set of functions, which aid in the administration and maintenance of the CALM application; define application users, groups, functions for the system and manage them; tracking users and machines etc. CALM. ARC (Archival) module identifies and archives all data that do not contribute value addition to day to day business to a secondary DB/ storage source ensuring performance by checking accumulation of production data over longer periods. CALM:DC (Data Conversion) converts active terminal data while migrating into CALM application.

Hardware and Software Technologies

Operating systems

Solaris, Linux, AIX, HP-UX, Windows 2003 / XP

Hardware Systems

IBM , HP, Sun SPARC, Dell

RDBMS

Oracle

Middle Tier

Oracle Application Server, .NET Framework

Front End

Forms and Reports Web Interface, VB.NET, Java ,Microsoft .net technologies for RDT devices

Business Intelligence

Cognos

Radio Data Terminals

Teklogix, LXE

Scanning

RDT application for the devices enabled with integrated barcode scanners

Experience

CALM has been installed at major ports and terminals across the globe including:

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New Mangalore Port Trust, India Forth Ports PLC , UK for their eight terminals Wallenius Wilhelmsen Lines, Norway (four terminals) Penang Port Sdn Bhd, Malaysia Adani port, Gujarat, India Mumbai Port Trust India Cochin Port Trust, India

Major CALM Projects

Client

Description of the project

Year

Environment

Integrated port management system (IPMS) with following modules: Marine, Cargo documentation and operation, electronic Data Interchange (EDI), Invoice, Warehouse management, ORM, Rail, Executive Information System(EIS) Interfaces with Oracle Financials

y y

2003 Under AMC

Adani Port, Gujarat, India

y y

Application on Windows Oracle RDBMS on UNIX

Forth Ports PLC, UK

Implementation of the integrated version of MACH

y

2003

y

Application on Windows

and CALM, comprising Marine operations, Ship, Yard and Berth Planning, Container & Cargo Documentation and Operations Resource Management (equipment and labour), CFS, EDI, EIS and invoicing. Interfaces with Forth Ports' existing financial accounting software and other systems Implementation of CALM RORO for PCC division comprising of Marine, Cargo Operations & Documentation, Operations, Yard Plan, Ro-Ro Operations, General Cargo Operations, Resource Management, Invoice, EDI, EIS, Administration

y

Under AMC

y

Oracle RDBMS on a Sun machine

Wallenius Wilhelmsen Lines AS, Norway

y y

2005 Under AMC

y y

Application on Windows Oracle RDBMS on UNIX

Cochin Port Trust, India

Marine, Cargo , EDI, Invoice, Admin,

y y

2008 Ongoing

y y

Application on Windows Oracle RDBMS on UNIX

Penang Port Sdn. Bhd, Malaysia

Integrated MACH and CALM with following modules: Container, Cargo, Electronic Data Interchange (EDI), Scanning , Yard Planning, Berth Planning, Ship Planning, EIS, Operations Resource Management (ORM) , Marine Documentation, Ferry Invoice, Rental Invoice, Interface with Smart Card system Implementation of the integrated version of Marine Container Handling System (MACH) and Cargo Logistics Management System (CALM), comprising marine operations, container & cargo documentation and operations, gate operations, rail operations, resource management (equipment and labour), EIS and invoicing. Interfaces with MbPT's financial accounting software and other systems.

y

MACH Live Sep 2006 Integrated MACH and CALM Live Jan 2009 Under AMC

y y

Application on Windows Oracle RDBMS on Unix

y

Mumbai Port Trust (MbPT), Mumbai, India

y y
2002-03

Oracle 9i on HP Unix Oracle 9i AS on Windows 2000

y

Terminal Management

y y y

Overview Details Contacts

Downstream oil distribution differs from the traditional upstream and midstream manufacturing in very many ways. Traditional process control and automation applications have not been designed ground up for the functionality and high-volume transaction processing capability required by distribution. ABB T-MAC terminal management system was created ground up with requirements of downstream distribution enterprise in mind. ABB T-MAC terminal management system was built to address these issues. T-MAC uses graphically configured components throughout to deliver a completely flexible solution that exactly matches a terminal's requirements. Thoroughly tested and standardized components are used to build up a system - from external system integration, all the way through security procedures, loading control, product receipt, inventory management, operator displays, and facilties control. T-MAC represents the future in terminal management solutions, delivering completely custom systems quickly and reliably. Today, effective operation requires agile response to unanticipated changes. ³Best of breed´ application interfacing is not enough; systems must be vertically integrated from the data centre to real-time controller sensors. Rapid response requires timely, accurate data, and timely, accurate data requires effective manageable integration. Unfortunately, the infrastructure of most terminals today is a myriad web of systems, applications, databases, servers, networks, disks, protocols, user interfaces, and so on. Typically, these have evolved around ³functional silos´ and are built to meet the needs of these silos with very little cross-fertilization or engineering synergy. The result is multiple, heterogeneous data sources scattered throughout the terminal²overlapping but totally incompatible. The situation is further complicated by the diversity of terminals across countries, industries, companies, and divisions, meaning that no two terminals have same functional requirements. Therefore, a more a la carte approach to meeting terminal operations requirements is needed. Terminal automation software requirements are among the most diverse and granular of any application software market. The effect is that the exact same system rarely works well in two different terminals. Thus successful terminal automation applications must be highly configurable and easily tailored to meet unique terminal requirements. Rich functionality T-MAC includes advanced functionality for safe, secure and well-documented operations of petroleum and chemical terminals, pipeline tankage and refinery facilities, and bulk plants. Right from field device control of the (un)loading processes through area supervision and monitoring, to interface with an enterprise business and logistics systems. T-MAC provides vertically integrated platform for a true device to enterprise integration, at the same time horizontally integrating receipt, storage and dispatch operations at the terminal. That is, a single consistent and user-friendly environment for all engineering and management tasks, better communication between people and better organizational flexibility. Key benefits:

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Open system design Fully configurable Multiple language support Support multimodal operations Security and access control Flexible field device connectivity

Ease of use The T-MAC user interface is provided by the industry¶s most comprehensive operations software for automation; Industrial IT 800xA Process Portal. This intuitive and easy-to-use system interface gives direct access to relevant information; facilitating timely and accurate decisions. Extensive user functionality is provided to make the most informed and prompt control decisions. 800xA Process Portal extends beyond the realm of process control to provide rapid and consistent access to smart field devices, databases, reports, and beyond. It is the portal for notification, analysis, and action related to all events and information related to squeezing higher productivity from distribution assets. Key benefits:

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Personalized workplaces for focused information access Intuitive and flexible navigation for fast information access Integrated data for informed decision making

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Comprehensive operator functionality for reliable control

Reliability through standardization T-MAC automates terminals using a standardized set of software components that have been extensively stress tested in the field. The unique requirements for each terminal are realized by configuring these components graphically rather than making internal code changes. Key benefits:

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Common and stable code base Graphical configuration environment System act as specification

High performance design T-MAC was designed from ground up with an enterprise level software framework that binds physical device control, business level procedures, human machine interface, and information storage/ retrieval in a unified architecture. The T-MAC architecture uses a multi-threaded multi-process design that leverages the full capacity of the operating system and hardware platform. The T-MAC architecture delivers a highly responsive system that is quick to update operator displays, perform security checks, and create loading orders and to process loading results into reports. Key benefits:

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Optimized resource utilization Fully transactional incorporating 2-phase commit Data integrity

Maintenance friendly T-MAC includes extensive logging, error-detection and auditing capabilities. Not only do these help during maintenance but also enable tracing of incorrect system operations. Key benefits:

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Ease of fault-finding Detect operational errors Continuous terminal improvements

Logistics Management System Modules The modules in logistics system are listed below: Warehouse Management Scheduling and Routing Transport Management Terminal Management Customer Management Workforce Management

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