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CHAPTER I THE PROBLEM AND ITS SETTINGS

INTRODUCTION

The research aims to determine the performance of the College of Hospitality, Management and Tourism graduating students in their major subjects, particularly in Laguna State Polytechnic University - Los Baños Campus. The researchers would like to know whether they excel on their major subjects as well as on how they perform and handle the difficulties and pressure of their major subjects.

They decided to take on this study to know and understand different opinions from the CHMT graduating and non- graduating students. As we all know, majors subjects are very difficult to handle especially when students encountered different problems.

As we all know, the College of Hospitality, Management and Tourism is primarily concerned with the development of human resources who are equipped with managerial, technical, practical, intellectual, interpersonal and communication skills that will enable them to meet the demands of the hospitality and tourism industry.

To better understand the study, a presentation about the performance of the CHMT graduating students will be given for the benefit of those who are interested in knowing the said study. It is also possible that the study will benefit the professors too for them to know how to adjust in monitoring their students.

BACKGROUND OF STUDY

Bachelor of Science in Hotel and Restaurant Management Curriculum provides a synthesis of different skills, concepts and principles specializing in hospitality training. It involves the study and application of practical and managerial knowledge and functions such as hotel and restaurant operations, culinary arts, food service, hospitality education and research that are essential in preparing the students to become adept future restaurateurs and hoteliers.

Laguna State Polytechnic University - Los Baños Campus started as Los Baños School of Fisheries on June 22, 1957 under R.A 1879. It spearheaded Fishery Education at the secondary level when it became formally operational in June 1959 with eighty ± two (82) qualified pioneer first year students. Since then, it has continuously progressed in terms of student population coming from the neighboring towns and adjacent provinces and in infrastructure developments through its acquisition of needed facilities and equipment.

STATEMENT OF THE PROBLEM

This study aims to determine the performance of the CHMT graduating students in their major subjects.

This research seeks to answer the following questions:

1. How does the method of teaching by the professors affect the students¶ performance? a) Are the professors knowledgeable in their field of teaching? b) Are the instructors competent in teaching and do they give enough time to tend to the students properly? c) Does the absence of the instructors affect the performance of the students?

2. What are the effects of extracurricular activities in the performance of the CHMT graduating students in their major subjects? a) Does the preparation for activities such as Acquaintance party, COP and Intrams affect their studies? b) Do educational trips intervene in their focus in studying?

3. How does the school affect such performance? a) standards of teaching b) location of school c) rules and regulations 4. How do the college colleagues and friends affect the performance? a) hang-out b) relationship

5. Will the civil status of the student affect their performance? a) Does marriage or having a family affect the performance?

6. Is financial status a factor in the performance of the CHMT graduating students? a) Does being a working student affect the performance of the students? b) Does the parent¶s income affect the performance?

SIGNIFICANCE OF THE STUDY

The study of the performance of the College of Hospitality, Management and Tourism graduating students in their major subjects aimed to determine the performance whether they excel on their major subjects by handling those difficulties and encountered different problems and the pressures to become graduating students.

RESEARCH PARADIGM

Figure 1

INDEPENDENT VARIABLES Performance of BSHRM 4th Year Graduating Students in their Major Subjects. DEPENDENT VARIABLES CHMT Graduating Students a) Civil Status b) Financial Status c) Extracurricular activities d) Professor¶s competence CHMT Graduating Students Performance in their major subjects

The research paradigm that guides this study is manifested in Figure 1. The Independent Variable are the CHMT graduating students¶ Civil Status and Financial Status, Extracurricular activities, and the Professor¶s competence which will affect the Dependent Variables which is the performance in major subjects of the CHMT students.

SCOPES AND LIMITATION OF THE STUDY

This study will limit itself to the effects of the extracurricular activities, professor¶s competence, financial and civil status on the performance of the College of Hospitality, Management and Tourism graduating students in their major subjects.

DEFINITION OF TERMS

For more logical and understanding of this study, the following terms are used throughout the duration of the research and are defined operationally below:

Performance- Academic performance is measured by the standing of rates of grades of student in every subject. Having a high level of performance on the academic area of a student suggest its competency and high level of confidence on its certain field. Students have their own attitude towards learning and achieving a high level of academic performance. The development of their enthusiasm towards succeeding in their own field varies. In order for a student to succeed he needs to be armed with strategies and techniques that will supplement his desire to reach his goals.

Hospitality Management- is the academic study of the hospitality industry.

Tourism- It is diverse travel and stay phenomenon with encompasses tourist activities.

Human Resource Management (HRM, HR)- is the management of an organization's employees. While human resource management is sometimes referred to as a "soft" management skill, effective practice within an organization requires a strategic focus to ensure that people resources can facilitate the achievement of organizational goals. Effective human resource management also contains an element of risk management for an organization which, as a minimum, ensures legislative compliance.

CHAPTER II Review of Related Literature

The Philippines, is an archipelagic country located in Southeast Asia with Manila as its capital city. The Philippine archipelago comprises 7,107 islands in the western Pacific Ocean. The Philippines is a country that contains a myriad of different amalgamated cultures and influences. The superficial face of modern Filipino culture has many more influences from the Western world than other nearby Asian cultures. Most of these influences are a product of previous colonization and derived mainly from the cultures of Spain and the United States, with a secondary influence from Latin American cultures who were under Spain during the same period the Philippines was. Despite the visual Western and Hispanic influences, the older Asian aspects of Filipino culture are seen through the strength of filial piety, family and its influence, emphasis on the group before the individual, the concept of maintaining social harmony, ancient cultural beliefs and mythology, the complexities of local psychology (such as hiya or shame and the concept of saving face), and accepted social etiquette between other Filipinos. Within Asia, this Western-Eastern juxtaposition is most seen in the Philippines, and continues to fascinate many a guest to the country.

Philippine tourism flourished in the 1970s and early 1980s but declined in the mid 1980s, with the average length of tourist stay falling from 12.6 days in earlier years to 8.9 days in 1988 In 1987, tourism growth was slower in the Philippines than in other Southeast Asian countries.

Signs of a faster growth appeared in the early 1990s. About 1.2 million tourists visited the Philippines in 1992, which was a record high in the number of tourist visits since 1989. The tourism growth of the year of 1992 gave the Department of Tourism a reason to forecast a positive outlook for the future years.

In 2000, the Philippines' tourist arrivals totaled 2.2 million. In 2003 it totaled 2,838,000, a growth of almost 29%, and it is expected to grow as much as 3.4 million in 2007. In the first quarter of 2007, the tourist arrival in the Philippines grew as much as 20% in same period last year. In the period of January to September 2009 alone, the government recorded 5.2 million tourists visiting the country.

Foreign Literature The Hotel and Restaurant Management Curriculum provides a synthesis of different skills, concepts and principles specializing in hospitality training. It involves the study and application of practical and managerial knowledge and functions such as hotel and restaurant operations, culinary arts, food service, hospitality education and research that are essential in preparing the students to become adept future restaurateurs and hoteliers.

Career Options:
y y y y y y y y y y y

Restaurant Operations Manager Executive Housekeeper Front Office Staff Front Office Manager Management Trainee Food And Beverage Director Restaurant Or Lodging Business Owner Leisure And Recreation Consultant Food Service Consultant Academician Food Stylist

y y y y

Executive Chef Independent Caterer Cruise Line Staff Bartender

Core subject areas include accounting, administration, finance, information systems, marketing, human resource management, public relations, strategy, quantitative methods and sectoral studies in the various areas of hospitality business. In addition to the core coursework above, degree-specific coursework normally includes:
y

Restaurant Management (Examples: Management of Food and Beverage Operations, Food Science, Food Selection and Preparation, Food and Beverage Cost Control)

y

Lodging Operations (Examples: Lodging Management, Hotel Operations, Resort Timeshare Management, Reservation Sales and Marketing, Hospitality Physical Plant)

y

Global Tourism (Examples: Tourism Management, Airline Industry, Sustainable Tourism, Hospitality and Research Methods)

y

Attractions Management (Examples: Theme Park Management, Entertainment Arts)

y

Event

Management

(Examples:

Event

Industry,

Catering

Management,

Hospitality Marketing Management)
y

Food Preparation (Examples: Basic Food Preparation, Food Sanitation, Beer and Wine Labs)

Local Literature The Laguna State Polytechnic University was first known in 1952 as the Baybay Provincial High School, the first public high school established in the Baybay District. Expansions in infrastructures and projects/programs have been completed because the enrollment has been increasing. In 1957, by virtue of Republic Act 1807, it was converted into an agricultural school known as the Baybay National Agricultural and Vocational School. After the realization of a need for a college in the eastern portion of the province, the school was then elevated to Baybay National College of Agriculture and Technology in 1971 by virtue of Republic Act 6327. In 1983, by virtue of Batas Pambansa 482, the institution was converted into the Laguna State Polytechnic College (LSPC), the only state college at the time in the province. The state college rests on a 33-hectare site in Siniloan, Laguna, along Laguna de Bay, and is 124 kilometers from Manila. It has a campus of 13.37 hectares and the rest consisting of 19.63 hectares which is devoted to laboratory and research areas for crop and animal production. There is also a college extension site consisting of 100hectares, in Barangay Kapatalan, about 20 kilometers from the Host Campus. Hence, a total land area of 133 hectares. Its Main Campus in Santa Cruz, Laguna is situated on a 7-hectare site. The first college president of LSPC, Dr. Ricardo A. Wagan, opened four satellite campuses established through Memorandum of Agreement with the local government of Laguna: LSPC-Nagcarlan Satellite Campus, LSPC-Santa Maria Satellite Campus, LSPC-Cabuyao Satellite Campus, and LSPC-RECS Village/San Luis Sports Complex Satellite Campus in Santa Cruz. Then, by virtue of Republic Act 8292 otherwise known as the Higher Education Modernization Act of 1998, CHED-Supervised Institutions (CSIs) were integrated with the LSPC system during 1999-2000.

y

Laguna College of Arts and Trades (LCAT, formerly Laguna School of Arts and Trade) now LSPU-Santa Cruz Campus;

y

Los Baños College of Fisheries (LBCF), now LSPU-Los Baños Campus, in Barangay Mayondon-Malinta, Los Baños; and

y

San Pablo City National School of Arts and Trades (SPCNSAT), now LSPU-San Pablo City Campus, in Barangay Del Remedio, San Pablo City.

International linkages on academic cooperation programs were established in countries such as South Korea, Germany, Republic of Cuba, United States of America, Russia, China, and the Socialist Republic of Vietnam.

Conversion into a state university In the early 2000s, Dr. Wagan, with the senior officials of the system, bid for the universityhood of LSPC. The first wave of plans carried out was the sponsorship of House Bill 5953 by the four congressional district representatives of the province: Hon. Congressman Danton Q. Bueser, Representative, 3rd District; Hon. Congressman Benjamin c. Agarao, Representative, 4th District; Hon. Congressman Justin Marc SB. Chipeco, Representative, 2nd District; and Hon. Congresswoman Uliran T. Joaquin, Representative, 1st District. After considerable time of scrutiny in Congress which began on July 24, 2006 as well as inspection of the facilities and programs on August 25, 2005, the bill was passed by the House of Representatives on December 4, 2006 and by the Senate on February 8, 2007. The "Act Converting the Laguna State Polytechnic College in the Province of Laguna into a State University to be known as the Laguna State Polytechnic University and Appropriating Funds Therefore" also known as Republic Act 9402 was approved by Her Excellency, President Gloria Macapagal-Arroyo, on March 22, 2007.

The University Charter Day falls on April 10, 2007, fifteen days after its publication in two newspapers of general circulation, e.g., Malaya dated March 24, 2007 and the Daily Mirror on March 26, 2007. Since its inception as a state college in 1999 and conversion into a state university in 2007, the university held its first search for the next LSPU president which started not later than February of 2011. From this period, four nominees were shortlisted from applicants and went on to a public forum and official presentation of the candidates for LSPU presidency as well as a panel interview on April 18, 2011. They were: Dr. Feliciano G. Calora, Jr. - Vice-President for Academic Affairs, Benguet State University, La Trinidad, Benguet; Dr. Nestor M. De Vera - Vice-President for Academic Affairs, Campus Director, Head Dean, and Dean of Graduate Studies and Applied Research, Laguna State Polytechnic University, Siniloan, Laguna; Dr. Vivian A. Gonzales - Dean of Student Affairs, University of the Philippines-Los Baños, Laguna; and Dr. Hernando D. Robles - Vice-President for Administrative and Support Services, Cavite State University, Indang, Cavite. On May 3, 2011, Dr. Nestor M. De Vera was named the second University President by the 9-man Board of Regents acting as the Search Committee for LSPU Presidency with a term of four years and is eligible for re-appointment.

Board of Regents The governing board of the university is the Board of Regents (BOR). The board shall promulgate and implement policies in accordance with the declared State policies on education, and other pertinent provisions of the Philippine Constitution as well as policies, standards and thrusts of CHED under Republic Act 7722 or the Higher Education Act of 1994. The board shall regularly convene at least once every quarter. Its regular members include the Chairperson of the Commission on Higher Education as the Chairman of the Board; the President of the Laguna State Polytechnic University as Vice-Chairperson; and the Chairperson of the Senate Committee on Education, the Chairperson of the House Committee on Higher and Technical Education, the Regional Director of the National Economic and Development Authority, the Regional Director of the Department of Science and Technology, the Federated President of the LSPU Faculty Association, Federated President of the LSPU Alumni Association, the Federated President of the LSPU Supreme Student Council, and two prominent citizens from the private sector as Members. The university is headed by the University President, who shall render full-time service and is appointed by the board. The president shall have a term of four years and is eligible for another term. The current university president is Dr. Nestor M. De Vera, a native of Pila, Laguna. Born on May 15, 1959, he is married to Madam Rita De Vera. Dr. De Vera studied Animal Science at De La Salle Araneta University.

Officials of the administration The LSPU system is led by the university president who is assisted by four vice presidents: VP for Academic Affairs; VP for Research and Development, Extension and Production; VP for Administration, Budget and Finance; and VP for External Affairs. They are all in charge of university-wide or all-campus affairs. Each campus is administrated by the campus director assisted by the deputy campus director. The leader of academics/instruction for each campus is held by the head dean, assisted by the deans of every college. Several program directors are tasked to facilitate campus-wide interests/affairs. There are also three system-wide university directors who assist in policy implementation and special interests of the system.
y y

University President: Dr. Nestor M. De Vera Vice-President for Academic Affairs: Dr. Mario C. Pasion (Santa Cruz Campus)

y

Vice-President for Research and Development, Extension and Production: Engr. Rommel Octavius R. Nuestro (Siniloan Campus)

y

Vice-President for Administration, Budget and Finance: Mrs. Nerrida P. Baja (Siniloan Campus)

y

Vice-President for External Affairs: Dr. Ricardo F. Wagan III (Los Baños Campus)

y

Executive Secretary to the President: University Director for Sports: Dr. Teresita W. Ballesteros (Los Baños Campus)

y

y

University Director for International Affairs: Dr. Florhaida V. Pamatmat (Santa Cruz Campus)

y

University Director for Scholarships and Assistance Program: Prof. Nimfa G. Dimaculangan (Santa Cruz Campus)

y

University Director for National Service Training Program: Dr. Evelyn L. Balaoro (Santa Cruz Campus)

Administrative council The University President acting as Chairperson-Presiding Officer, and the VicePresidents, Campus Directors, Deputy Campus Directors, Head Deans, Deans, Directors and other officials of equal rank as members consists the Administrative Council of the university. They have the duties to review and recommend to the board the policies governing the administration, management and development planning of the university. Academic council The Academic Council of the university is composed of the University President who acts as the Chairperson-Presiding Officer, and all academic staff with the rank of Assistant Professor, Associate Professor and Full-fledge Professor (FFP). It shall have the power to review and recommend the curricular offerings and rules of discipline of the university, fix requirements for the admission and graduation of students, conferment of degrees, disciplinary power over students of the university and shall formulate academic policies, rules and regulations subject to the approval and/or review of the board upon the recommendation of the president. Supreme student council The Supreme Student Council (SSC) is the highest student governing body of the university. It consists of students in elected executive-legislative posts who are mandated to serve the university students coming from the four campuses of the system. A student council of a university campus usually has posts for president, vicepresident, secretary, treasurer, auditor, public information officers, business managers, and college representatives, duly moderated by an adviser/advisers through the auspices of the Office of Student Affairs (OSA)in its Student Organization Unit. From among the ranks of SSC presidents the federated president is elected to represent the best interest of the students in the highest governing body of the university, the Board of Regents.

Student publication True to the principle of transparency in the governance of the university, a Student Publication Unit through the moderation of the Office of Student Affairs (OSA) is maintained in the four regular campuses. These publications consists of student journalists in elected posts such as editor-in-chief, associate editor, managing editor, and several section editors like news editor, sports editor, feature editor, literary editor, graphics editor/lay-out artist/cartoonists and staff writers/contributors.

CHAPTER III METHODOLOGY

Research Design

The research method used in this study will be descriptive research. The term descriptive is self-explanatory and terminology synonymous to this type of research is: describe, write on, depict. This method includes giving of surveys, questionnaire and conducting interviews.

In this study the researchers questions the different variables that affects the CHMT graduating students in their major subjects.

Research Locale

The descriptive research was conducted at the Laguna State Polytechnic University, Los Baños Campus, Brgy. Malinta, Los Baños, Laguna.

Brief Historical Background of the Laguna State Polytechnic University

Laguna State Polytechnic University ± Los Baños Campus started as Los Baños School of Fisheries on June 22, 1957 under R.A 1879. It spearheaded Fishery Education at the secondary level when it became formally operational in June 1959 with eighty ± two (82) qualified pioneer first year students. Since then, it has continuously progressed in terms of student population coming from the neighboring towns and adjacent provinces and in infrastructure developments through its acquisition of needed facilities and equipment.

In June 1957, as legally permitted by the Department of Education and Culture and Sports, LBSF offered the post ± secondary curriculum (3 ± year Technical Course in Fisheries) under the Fishery Technical Education Program. By virtue of Batas Pambansa Blg. 419, it was converted into Los Baños College of Fisheries (LBCF) in June 1983, with preparation location attained through Presidential Proclamation No. 131 and which provided it with few parcels of land along the Laguna de Bay for its expansion and educational projects. In view of the offering of new curricular programs in Fisheries and Fishery Education, additional academic buildings and facilities were constructed to accommodate the increasing student population from different parts of archipelago.

By virtue of another Republic Act, No. 7722, sec. 8. par 1 otherwise known as the ³Higher Education Modernization Act´ and embodied under R.A. 8745 otherwise known as the ³General Appropriation Act of 1999´, LBCF, being a CHED Supervised Institution (CSI) was formally integrated to a host SUC, the Laguna State Polytechnic College (Siniloan, Laguna) in October 1999.

After years of working hard in achieving its common dream of becoming a State University, the dream became a reality by virtue of House Bell No. 5953 to wit: Converting the Laguna State Polytechnic College into a State University to be known as

Laguna State Polytechnic University and under R>A. 9402 during the 13th Congress on February 8, 2007.

With its First University President, Hon. Ricardo A. Wagan, Ph.D./DPA, the LSPU and its interdependent ± external campuses, continues to uphold its valued mission: Service to Motherland and to Humanity with reference to its four ± fold functions; Instruction, Research, Extension and Production and in coordination with the goals of the Commission of Higher Education (CHED): Quality and Excellence, Efficiency and Effectiveness, Relevance and Responsiveness and Accessibility and Equity.

MANDATE

The Laguna State Polytechnic University shall provide advance education, professional, technological and vocational education, agriculture, fisheries, forestry, science, engineering, industrial technologies and other related fields. It shall also undertake research and extension services and provide progressive leadership in its area of specialization.

MISSION

The curricular programs of the State Polytechnic University shall be pursued to reflect its vision and aspiration by becoming center of technical professional and advance education in agriculture, fisheries, forestry, industrial and information technology, teacher, education and arts and science it shall promote research, extension and progressive leadership in fields of specialization, center for preservation and advancement of the Philippine culture and sports and a worthy member of Philippine community of institute of higher teaching.

VISION

The Laguna State Polytechnic University envisions to be known as a globally acknowledge center of excellence in higher polytechnic education, human resource development and training to match the needs and demand of the ever ± changing times, technology and society.

RESPONDENT OF THE STUDY

The researchers chose these respondents because of their different views and opinion which are the CHMT graduating and non-graduating students regarding the topic.

The CHMT under grad students have different views on the kinds of performances students have because they haven¶t experienced going through the pressures of the graduating yet. On the other hand, the CHMT graduating students have more specific opinions regarding the topic because they are the ones going through the experience.

DATA GATHERING PROCEDURE

In gathering data, the researchers will secure permission to obtain the list of fourth year students in the particular years. After that, the researchers will administer questionnaire to the CHMT graduating and Non-Graduating respondents. And then the researchers will retrieve the data for tallying, analyzing and statistical treatment.

INSTRUMENTATION

LAGUNA STATE POLYTECHNIC UNIVERSITY COLLEGE OF HOSPITALITY, MANAGEMENT AND TOURISM

Good Day! We are the 4th year graduating students of Bachelor of Science in Hotel and Restaurant Management. We are gathering data of our thesis entitled ³Performance of the College of Hospitality, Management and Tourism graduating students in their major subjects´. We assure you that your answers will be kept confidential.

NAME: AGE: GENDER: CIVIL STATUS: COURSE: AFFILIATION:

DATE:

A. DIRECTION: Check the corresponding rate according to your preference, let excellent be the highest and poor the lowest.

Excellent Instructor¶s Competency Knowledge ability in the subject they teach School Environment Educational Excursions or Trips

Good

Average

Fair

Poor

B. DIRECTION: Encircle the answer depending on your opinion.

1. How do extra curricular activities affect the CHMT graduating students¶ performance in their major subjects? a) It can enhance the students¶ morale to do their best. b) It can add knowledge that can be used in the subject itself. c) It can enhance confidence and sportsmanship of a student. d) Nothing, it can be hindrance for an excellent performance. 2. Do you think that being a working student and a CHMT graduating student affects on how they perform in their major subjects? a) Yes, it can be sometimes an obstacle to have an excellent performance. b) Yes, it can be a foundation in pursuing one¶s dream. c) Yes, it can develop other attributes like time management, being independent, self discipline and etc. d) No, it¶s just like an activity to earn for the payment of tuition fees and other expenses. e) No, it doesn¶t have any effect at all.

3. Do you think that having a family affects the performance of CHMT graduating students in their major subjects? Why?

4. Does school fees affect the CHMT graduating students in their performance? a) It can be a cause of delay, not getting examination permits and to the worse of being incomplete in the subject itself. b) It can be a form of worries and distribution of morale on the part of the student that can affect the performance itself. c) Both A & B. d) No effect at all.

Republic of the Philippines LAGUNA STATE POLYTECHNIC UNIVERSITY Los Ba os Campus Los Ba os

Performance of the Bachelor of Science in Hotel and Restaurant Management 4th year graduating students in their major subjects

A Special Problem

Submitted to the faculty of the College of Hospitality Management and Tourism In Partial Fulfillment of the Course Requirement for The Degree Bachelor of Science in Hotel and Restaurant Management

Sheila Mae P. Cabahug James G. Lawas Raymond S. Malapote

2012

APPROVAL SHEET

This problem entitled ³Performance of the Bachelor of Science in Hotel and Restaurant Management 4th year graduating students in their major subjects´, prepared and submitted by Sheila Mae P. Cabahug, James G. Lawas, Raymond S. Malapote, in partial fulfillment for the Degree Bachelor of Science in Hotel and Restaurant Management have been examined and is hereby recommended for approval.

Rosalina V. Bunal, Ed D. Thesis Adviser

Approved by the committee on Oral Examination with a grade of ___on___2012

Accepted and approved as partial fulfillment of the requirements for the degree of Bachelor of Science in Hotel and Restaurant Management

CRISPINA R. LEGASPI Dean, College of Hospitality Management and Tourism

Table of Contents

Title Page Approval Sheet Abstract Acknowledgement

Chapter I: The Problem and its Settings Introduction Background of the Study Statement of the Problem Significance of the Study Research Paradigm Scope and Limitation of the Study Definition of Terms

Chapter II: Review of Related Literature History of LSPU

Chapter III: Methodology Research Design Research Locale Brief History of LSPU and its Vision, Mission Respondents of the Study Research Instrumentation Survey Questionnaire Data Gathering Procedure Statistical Treatment of Data

Bibliography

A. Websites http: //www.google.com http://www.wikipedia.com http://en.wikipedia.org/wiki.com http://www.yahoo.com

B. Unpublished Thesis Elyza Angelic D. Manuel, Ma. Kristina R. Pajulas, Christina B. Melodillan, Analyn A. Bautista, ³Acceptability of Fresh Squash Pasta Prepared in two Proportions (25% and 50% of Mashed Squash)´

Statistical Treatment of Data

To provide a reliable interpretation of the data gathered, the researchers used percentage for analyzing the results. The survey result was interpreted through quantitative analysis using frequency counts, and percentages. Qualitative analysis data were subjected to thematic analysis and tabulation of responses given to the sets of questions. An analysis was done. Data gathered from the survey questionnaire were interpreted using the following scale.

Formula:

Mean =

n X i=1

Where: X = number of observation N= number of respondents Percentage: X = 100% N

Where: X= number of observation N= total number of respondents

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