Network & pc support technician

MOHAMMAD MAHMUD HOSSAIN 710 NW 64 AVE HOLLYWOOD, FLORIDA 33024 9549072105 [email protected] Knowledgeable Network professional with solid background and education in Comput er Network,Computer software & hardware. QUALIFICATIONS SUMMARY & SKILLS * Extensive knowledge and experience in the technical support field * Strong technical skills with proficiency in computer software and hardware * Dedicated and hardworking, with an unmatched drive to produce results * Strong communicator with ability to motivate diverse groups to work together * Familiar with LAN/WAN, TCP/IP and VPN. * Excellent knowledge in IP Networking and Routing Protocols. * Wide knowledge of operating systems and applications. * Sound knowledge of hardware and software troubleshooting. * Well-versed with Cisco Routers, Active Directory, Switches, Firewall/Proxy Administration, IIS setup in a lab environment. * Familiar with Network Security, Monitoring Tools, Enterprise Tools and Protoco ls. PROJECT & EXPEIENCE * * * * Installed, configured, maintained and troubleshoot windows 2008 server. Installed, supported and maintained DHCP, DNS & IIS 7. Maintained network infrastructure such as switches and routers. Installed Hard disks, CD Drives, CPU, Memory, Power supply unit, Network card, Video graphics card, and Hard disk controller card on PC systems.

PROFESSIONAL EXPERIENCE Metro Knitting & Dyeing Mills Ltd, Dhaka, Bangladesh. Assistant Manager (7/2006 - 5/2007) * Quality Control of Dyeing & Finished Fabrics as well as computerized lab testi ng. * Worked in a LAN environment & all the machines configured & worked through a c entral computer monitoring system. Araf Apparels Ltd, Dhaka, Bangladesh. Senior Fabric Technologist (11/2004 - 5/2006) * Lab In-charge(Computerized lab) * Marks & Spencer Lab Certified. * Was responsible to setup the OS, installed network printers, maintaining & mon itoring the LAN setup. Beximco Knitting Mills Ltd, Dhaka, Bangladesh. Executive in QAD (07/2003-10/2004) * Work in a computerized lab with DATA colour. * Worked in a database software for centrally generating & monitoring everyday p roduction data. EDUCATION MIS(Networking - 1 year) - FastTrain Computer Training School, FL, USA 2010. GPA 3.78(A)

BACHELOR OF SCIENCE IN TEXTILE TECHNOLOGY(4 year) - College Of Textile Technolog y, 2003, Dhaka University, Bangladesh. Grade: GPA 3.55(A-) Certificate verified by GLOBE LANGUAGE CERVICE, 319 Broadway, NY 10007 CERTIFICATE ACHIEVEMENT * * * * CompTIA Network+(N10-004) Cert. (ID#COMP001020043677), Dec 11, 2009. CompTIA A+ (701/702) Certified. (ID#COMP001020043677), Feb 5, 2010. Microsoft MCTS Windows 7 (070-680) Certified. (/MCTS), April 02, 2010. CISCO CCENT (640-822) certified (ID#CISCO 11855017), Oct 21, 2010.

NOTE: I am willing to provide you more information as per request in future.