CHARLES RAYMOND JOHNSON 18277 Spuler Lane, Hauser ID 83854 Phone: 503.720.1684 - [email protected]
WIRELESS NETWORK ENGINEER / NETWORK SYSTEMS ENGINEER Solutions-oriented professional with more than 18 years of experience planning a nd ensuring the on-time delivery of WLAN, LAN and WAN solutions * Strength in partnering with clients, teams, vendors and management to identify needs and oversee the installation, configuration, optimization and support of networks for businesses and federal government. * Organized, take-charge professional with exceptional follow-through abilities and detail orientation; skilled in planning and coordinating projects from incep tion to successful solutions. * Outstanding communication skills proven by effective interaction with people a t all levels and multi-cultural backgrounds. * Strength in quickly grasping new environments, technologies and ideas. Loyal, diligent professional with strong work ethics, drive and ambition. CERTIFICATIONS Cisco Certified Networking Professional (CCNP) - Cisco Certified Network Associa te (CCNA) Cisco Certified Design Professional (CCDP) - Cisco Certified Design Associate ( CCDA) Cisco Advanced Wireless LAN Design Specialist (CAWLANDS) - Certified Wireless S ecurity Professional (CWSP) Certified Wireless Network Administrator (CWNA) - ADTRAN Technical Support Assoc iate Wireless Aruba Certified Mobility Professional (ACMP) - CompTIA Network+ Technology Proficiency MS Windows Operating Systems; TCP/IP, IGRP, EIGRP, OSPF, 802.11, WiMax & Cisco I OS Protocols Routers, Switches, Wireless Access Points & WLAN Controllers, Wireless Bridges, Free Space Optics & Fiber Optics MS Office Suite, Visio, Netformx Software; Air Magnet Survey Pro, Ethereal, Mult imeter & Reflectometer Tools PROFESSIONAL EXPERIENCE Operations Coordinator WIRED OR WIRELESS INC. - Spokane, WA 11/2009-12/2010 Selected to reorganize and manage the Sales and Installations department of Spok ane's largest Wireless Internet Service Provider. Selected Achievements & Projects: * Developed new inside sales procedures and documentation leading to higher capt ure rate of incoming sales calls and decreased failed installs due to improved p requalification procedures. * Researched and implemented companies first integrated CRM/Billing software res ulting in vastly improved billing and inventory processes as well as single syst em tracking of all customer relations from lead through installations, and ongoi ng customer support tracking. * Assumed duties of answering all incoming sales and technical support calls res ulting in increased sales, decreased on-site technical support calls, and the re lease of rotational technical support field technician back to the field increas ing productivity and reducing costs. Systems Engineer / Wireless Support Engineer PACSTAR COMMUNICATIONS - Portland, OR 2006 - 2008 Originally recruited as Wireless Support Engineer within the Technical Services Department to design and deploy wireless LANs and bridges at commercial and mil itary sites globally. Advanced within 1st year to Systems Engineer and given add itional responsibility to design Statements of Work (SOW) and Bill of Materials
(BOM), and assist with bid preparation for wired and wireless projects. Accountable for overall success of assigned LAN / WAN deployment projects, from initial proposal design through delivery and problem resolutions. Lead teams of up to 3 in the full life cycle design, installation and turn-up of wireless netw ork infrastructures delivering voice and data services to military personnel. Selected Achievements & Projects: * Successfully secured 10 industry certifications, enabling PacStar to capture C isco Silver Partner status. * Chosen to select hardware for the development of the Combat Service Support Au tomated Information System Interface (CAISI), enabling the U.S. Army to deliver 802.11 a/b/g based wireless connectivity across the spectrum of conflict. Reques ted back to define solution to enable the 802.11G wireless backhaul to perform a t the 32 mile required range.
VSAT Terminal Installations Contractor (2004 - 2005) / Installation Engineer (19 99 - 2000) SATCOM SYSTEMS - Sandpoint, ID 2004 - 2005 & 1999 - 2000 Brought on as an Installation Engineer to deploy company's Hughes VSAT two-way c ommunication system at client sites across Oregon, Washington, Idaho, Montana an d California. Requested back as a sub-contractor to implement the next-generatio n of Hughes VSAT system within the 5 states. Scope of responsibilities spanned soliciting bids from contractors and supervisi ng the construction of platforms; setting up and assembling satellite equipment; configuring servers and validation devices; and conducting final NOC testing an d training. Installed, configured and tested infrastructure and application soft ware across desktop computing and server environments. Analyzed and resolved all issues. Selected Achievements & Projects: * Promoted to team lead within 1st month for exceeding established "Installation s-Per-Day" record, and consistently performed at 50% higher levels for quantity and Quality of Service (QOS) scores. * Credited with planning and deploying up to 4 VSAT two-way communication system s daily, enabling hotels, auto dealerships, fuel distributors, and retail establ ishments to validate credit cards. * Recognized for upgrading existing two-way communication systems to the next ge neration of Hughes VSAT systems at 75 Chevron-Texas stations to enable connectiv ity to corporate network infrastructure. * Successfully deployed and integrated Hughes VSAT system with corporate network s and point-of-sale platforms for large Foot Locker and Honey Baked Hams retaile rs. Systems Specialist / Project Coordinator (2002 - 2004) Site Superintendent / Project Coordinator (2001) WIRED OR WIRELESS INC. - Spokane, WA 2001 - 2004 Selected to facilitate the capture and rollout of LAN / WAN solutions to clients throughout the states of Oregon, Idaho and Washington. Chosen to build new wire less infrastructure to support the launch of new wireless ISP business. Full accountability for planning, coordinating and overseeing the deployment of network infrastructures, from initial bid preparation and material procurement t hrough systems engineering and problem resolution. Consulted to business partner s in the design, installation and integration of wireless network equipment. Selected Achievements & Projects: * Contributed to the design, deployment and administration of wireless network i nfrastructure, including adaptors, routers, desktops and peripherals, for Spokan e's largest wireless Internet Service Provider. * Oversaw the installation of new telecommunications network for Itron client, c omprised of 30 miles of CAT5e and fiber optic cable over 900 desktop locations.
* Installed, tested and turned up 100+ wireless access points at 3 schools for t he Woodburn School District.
Systems Engineer / Project Coordinator - CAIS Internet Project SAIC - San Diego, CA 2000 Recruited to coordinate the deployment of high-speed wireless Internet access at multi-family dwellings throughout the United States. Deployed and tested networ k equipment to ensure optimal performance; configured routers. programmed radios ; and enhanced communication with customer, sub-contractors, and team members. Selected Achievements & Projects: * Engineered and managed the installation of the only on-time and under budget W LAN installation among 10 peers, resulting in cost savings while improving relat ionships with customer. ADDITIONAL EXPERIENCE Limited Energy Technician for ESP Technologies; RF Optimization Tester for Norte l Networks; Field Service Technician for Oregon State Lottery; and Fire Control Technician for U.S. Navy ** Selected Achievements & Projects: * Attained E-6 pay grade in the US Navy within 6 years. Successfully developed a nd implemented a Maintenance Schedule and Supply Management Program for all Xero x copiers and word processors onboard USS New Jersey. EDUCATION AND MEMBERSHIPS Pursuing Associates in Network Administration Degree - PORTLAND COMMUNITY COLLEG E Member - MENSA INTERNATIONAL