Part 2 – Why you should be using the Ninja Email Campaign? ... Page 9 Part 3 – When to use the Ninja Email Campaign ... Page 10 Part 4 – Setting up your Ninja Email Campaign … Page 16
PART 1
What is the Ninja Email Campaign (NEC)?
The NEC is a stealth-‐like technique I’ve been using as a way of squeezing thousands of dollars from my subscribers for the last couple of years online, and it involves nothing more than creating four very specific emails to alert your list subscribers that you will be running a super special holiday sale, just for them.
The technique involves setting up the sale (Wednesday), letting them know the sale is going live soon (Friday evening), letting them know the sale is live (Saturday morning), and finally giving them a sense of urgency by telling them the sale is closing shortly (usually Sunday/Monday).
The technique sounds similar to other techniques you might have encountered in the past, but the trick to making this so successful is to align the sale with 3-‐4 major holidays throughout the year, thus making them pre-‐set holiday specials.
People love the holidays (well most people), and they are naturally in a more relaxed state and a better all around mood.
This is the perfect time for you to make them a discounted offer on one of your products.
I created the Ninja Email Campaign for one reason: to turn non-‐ paying leads into paying leads and to give paying customers a special deal.
Either way I looked at it, adding 3-‐4 Ninja Email Campaigns to my regular email campaign every year, for every business, would add an extra $15-‐$20K into my bank account every year.
If that doesn’t sound like much to you, consider the fact that it takes approximately one hour to set it and forget it.
You can literally grab a calendar, circle 3-‐4 holidays throughout the year, head to Aweber to write the emails, set it up to automatically be sent out on particular days, and forget all about it.
The NEC is pretty sweet and super powerful because it gives people what they want – a deal.
How the NEC benefits your paying customers
This ‘set it and forget it’ email campaign is perfect for improving your relationships with already paying customers because you should be offering your ‘paid list’ a product they’ve never purchased from you.
Side note:
If you haven’t been doing it yet, or you don’t have a list yet, you can automatically switch a paying customer from your ‘leads list’ to your ‘paid list’, which will expose them to a different set of email follow-‐
ups and ultimately you can send them to a different Ninja Offer whenever you set up these campaigns.
Back to how this will benefit your paying customers…
Imagine you have a product that your customer purchased and they loved it, then they decide that they want more from you but now isn’t the time for them to buy – they’re planning on waiting for a month or two.
The NEC will almost force them to buy because there’s one thing people don’t like to turn down: a special deal.
And trust me when I say, if someone on your list has already purchased from you, communicated with you, and then you offer them a special holiday discount, the chances that they purchase (even without a sales page), is insanely high and easy.
How the NEC will benefit non-‐paying customers? There are many possible reasons why you have someone on your list who is not yet a paying customer.
But you have to reason that if they’ve downloaded your free gift, taken it in, and still stayed on your list and received your emails then there’s something about you they like.
Maybe they just can’t afford your products – nothing wrong with that.
What this special Ninja Offer does is two-‐fold:
1st – It has the potential to turn your non-‐paying customer into a paying customer (benefit for you, and them because they’ll learn something) 2nd – It has the potential to expose your customer to your paid products, which should open the door to future sales.
So you can see there’s a myriad of sweet benefits aside from a sudden cash injection into your PayPal account, you’re building more trust, increasing the quality of the relationship with your leads, and increasing the long-‐term potential of each person on your list.
There’s also another small benefit you can get from running the NEC if you already have a big list, and that is the ability to determine who is just ‘dead weight’ and costing you money.
The more people you have on your list the more Aweber is charging you, so running a few NEC’s per year can really tell you who is likely to never be a paying customer.
A small example:
Let’s say John X signed up for your list on January 1st, 2012, and you decide to run a NEC in March, June, September, and December of the 2012 year.
When you sit down at the end of the year to see who has been on your list for a long time and who clearly has no intention of spending money with you (and if they’ve made it to the end of your autoresponder sequence), then there’s really no need to keep them on that ‘leads’ list.
You could offer them another free gift at this point, see if they bite and get them into another sales funnel – but if they don’t, you might want to cut your losses at this point and remove them from your list.
Is this harsh?
No, definitely not… You’re running a business here, if someone has zero intention of ever buying your products why on earth would you continue to pay to send them your stuff.
Consider the pizza restaurant who sends out one direct mail campaign per week for a whole year to Family X, but family X never eats there… Is it smart to continue wasting advertising dollars on a family not interested in the product?
I don’t think so…
PART 2
So, why use the Ninja Email Campaign???
Reason #1 – Super easy to set up Reason #2 – Very lucrative for the time required Reason #3 – Helps compartmentalize your leads Reason #4 – Builds and strengthens relationships Reason #5 – Introduce non-‐paying leads to the quality of your paid products Reason #6 – Give your loyal subscribers a gift/deal
PART 3
When to use the Ninja Email Campaigns:
When you choose to use NEC’s is more dependent on where you live and which holidays are specific to your country.
I generally have a couple criteria I like to look for in a holiday that tells me it will be the most lucrative:
Criteria #1 – The holiday falls within a long-‐weekend (not a weekday holiday) Criteria #2 – The holiday is one where people tend to stay closer to home (as opposed to a traveling type of holiday, such as Labor day here in Canada)
Here’s what I do to choose my campaign dates:
Step 1 -‐
Do a quick Google search for your country’s statutory holidays… I grabbed one for Canada and it looks like this:
Step 2 – Determine which holidays people are MOST LIKELY to travel and cross them out.
** Eliminate holidays where people travel because this can really hurt the potential of the campaign
Step 3 – Go through the list and determine which holidays land on a Friday or Monday (keeping with the long-‐weekend theme)
Step 4 – Go through your list and choose 3-‐4 holiday weekends that meet the above criteria and are also at least 3 months apart (you want to spread them out so people aren’t used to them and don’t start to think they can just wait you out for specials)
** So as you can see, I chose Family Day in February, Victoria Day in May, the Civic Holiday in August, and Boxing Day in December.
*** You’ll probably notice (if you’re not Canadian), that many of these holidays are specific to my particular region… this can work for you because you can actually tell your list that you’re going to give them special deals because it’s a holiday in your hometown… Not only does
this make your list happy, it builds a bond with them because you’re sharing something personal with them.
You can also take a broader approach and actually hit your list with some of the bigger holidays such as Valentines Day, St. Patrick’s Day, Labor Day, Thanksgiving, Christmas, etc.
It’s a bit riskier because people tend to travel more-‐so on these holidays, but I would suggest you set 2 campaigns to your native holidays and 2 to general holidays and simply test out to see what works best for you.
PART 4
Setting up your Ninja Email Campaign
Once you’ve figured out when you want to do these NEC’s, it’s time to write the emails and insert them into your Aweber account so they’ll go out automatically on your preset days…
Gotta love automation!
Each email we create will have a unique set of goals and purposes, since we are going to send out four emails they will each do the following:
Email #1 – Goes out the Wednesday before each particular holiday weekend. Goal:
Alerts them to be on the lookout for a big special, creates excitement, builds anticipation
Email #2 – Goes out Friday night before the weekend starts. Goal:
Reminder that the special will start the following day
Email #3 – Goes out Saturday morning. Goal:
Lets them know the special is now open
Email #4 – Goes out either Sunday night or Monday (depending on how long you want to run the special) Goal:
Reminder, creates the sense of urgency
Now that you see how it’s going to go down, there are only two steps left: Step 1-‐ Write the emails Step 2 – Set up the automation in Aweber
So let’s go ahead and go through those two steps so you can start setting up your automatic Ninja campaign…
Writing the emails:
Email #1 – Introduction to the sale
Remember the purpose here is to let your subscriber know that you’re going to offer them a massive discount.
You can choose whichever price point you like, I think 50% is a good number because it’s big enough to get them to jump on it, yet not so much of a hit that its not worth your time.
Now writing this thing… you want to use a headline to get their attention so they’ll know there’s a special.
One of the best tips I got from Yanik Silver was to use the headline “THANK YOU” in your subject line.
People want to know why the heck you’re thanking them.
And as you’ll notice in the image below, this is an email that is meant to let them know there’s a sale and to tell them that they’re getting access to it because they are a loyal subscriber to your list.
Make sure you go to the “broadcast” section under messages.
My typical holiday sale email will look like this:
NOTES:
-‐ Use the “THANK YOU” headline, it works well and gets a great open rate -‐ Let them know it’s a holiday weekend special -‐ Tell them the details in as few words as possible (discount %) -‐ Tell them to keep on the lookout for another email from you this weekend
Then go and set the date and time of release, as seen below:
NOTES:
Remember the first planned holiday for me was Feb 20th, so I want to set the date for the Wednesday before that… thus send this on Feb 15th.
Then save!
Email #2 – Reminder email (goes on sale tomorrow)
This email needs to go out on the Friday of the long-‐weekend, and serves solely as a reminder that the sale will be going live soon and a reminder of the price drop.
The next point is VERY IMPORTANT…. You need to send this email out around 3-‐5pm on Friday, and the reason why is because at this time most people are still either working or transitioning into party mode for the weekend, and we want to catch them and remind them before they completely blow-‐off their emails for the weekend.
This is crucial because if we were to send this out at 10pm, there’s a chance they won’t even get to it in time for the sale.
This email is brief and to the point…
NOTES: -‐ Nothing too special except that you want to remind them of the special as well as the time and discount they can get
Email #3 – The sale is live!
This is the big ‘action taking’ email because it will let your customer know that the sale is live.
This email is short and sweet – let them know the sale is on!
Be sure you send this out at 12:01am because this gives them as much time as possible to get the discount.
NOTES: -‐ Be sure you set your email to send at 12:01am… this is also a great time because many of your subscribers are still up partying (especially on a long weekend) at this time, so you might wake up to a few hundred dollars in your PayPal just from this crowd alone.
Email #4 – Only 4 hours left (urgency creation)
This is the last email of the sequence and its sole purpose is to create that sense of urgency that sells so well.
I usually send it around 8pm on Sunday, as this is a time many people are sitting around anyway.
This email is brief and to the point!
Remember, these aren’t relationship building emails, these are purely sales emails… And as long as most of your emails throughout the year are building that relationship most people won’t mind getting them.
Here’s what I usually write:
And that email is the last one in the series… You are definitely free to send another if you like, I know some marketers who will send one every hour for the last six hours of the sale – I personally would rather not break my customer’s trust by sending too many emails.
If they don’t buy this time around it’s not a big deal, that’s why I run four of these throughout the year.
At this point you’ve set up a complete email sequence for the holiday sale, and you should have something sitting in your ‘pending broadcasts’ that looks just like this:
Just repeat the same thing for your chosen holiday and set it up, then forget about it because it will work for you on complete autopilot…
One tip I can give you is to actually mention in the email the specific holiday that the sale is for, for example “Labor Day Sale”, or “Halloween Sale”, etc.
Rinse and repeat for all of your lists and you should see a serious cash flow increase during these periods.
A few important notes to make the whole process smooth:
Sales copy:
I simply grab the same copy from the original price and just write “50% off holiday sale” at the very top of the sales page.
Usually if they are clicking the email they probably already know they want to buy and it isn’t that big of a deal.
You could probably get away with just sending your customers to the PayPal purchase page, since most people getting a massive discount will just buy for the sake of buying.
How to turn sales pages on and off:
I’m sure there’s a way to automate all of this, however I simply set an alert in my iPhone for each particular sale and then I just activate or deactivate the page at the appropriate times/dates.
There is definitely a better way but that’s how I do it… If you have a better way please do feel free to email me and let me know about it.
That’s it!
I hope you’ve found this to be helpful and I know if you plug this process in you’re going to see more money as a result – you’re going to make the money back that you spent on this product within the first hour your product goes on sale – guaranteed!