Office Manager or Manager or Supervisor or Assistant or Coordina

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Office Manager, Manager, Supervisor, Assistant, Coordinator, Scheduler with 10 years experience looking for a Supervisor position.

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Kimberly Korpak 11322 Barharbor Way * Knoxville, TN 37934 (865) 675-5192 (h) 865-771-1659 (c) * [email protected] Results-focused, team-driven Business Leader eager to contribute proven EDI / UP C, Merchandising, Administrative Support, and Client Relations talents toward maximizing success o f a progressive organization. Profile Drive operational productivity by providing outstanding leadership abilities, in telligent problem-solving skills, sharp analytical attributes, and excellent com munication proficiencies. Adept at multitasking within high-pressure, deadline-driven environments, includ ing effectively streamlining organizational processes to increase efficiency whi le consistently maintaining solid professional work ethics. Foster cooperative teamwork across a multitude of personnel levels, while making solid business decisions to ensure a valuable working environment at all times. Excel in building critical client / vendor relationships and professional networ ks. Holds a B.S. in Organizational Management from Tusculum College and an A.A.S. in Mental Health / Social Work from Oakland Community College. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), Lotus Notes, and Internet Explorer; willing to learn / master additional programs as necessar y. Professional Synopsis Con-Way Freight, Knoxville, TN Customer Service Rep - Biller 06/2010 - Present Strategically steered administrative productivity by promptly and courteously re sponding to incoming customer calls, along with diplomatically resolving di verse business concerns and / or disputes. Contributed outstanding analytical and communication abilities toward scheduling freight pick-ups and interpreting policy-specific data; provided necessary bill ing and freight inquiries as required, along with providing freight quotes to po tential and current customers. Demonstrated a comprehensive knowledge of company-wide services to optimally se rve customer needs. Originally started as a temp worker through Randstad. Did so well, Con-Way hire d me. Imco-Maremont Corporate Office, Loudon, TN Scheduling/Purchasing 12/2009 - 5/2010 Placing orders for purchased components, scheduling production of components and finished goods product. Assisted in resolving issues that would cause a delay o f component parts or raw material being shipped to Maremont, and delays in compo nents being manufactured or finished goods being produced to ship to customers. Utilized exceptional organizational skills by constantly communicating with the manufacturing team. Ability to work well in a fast paced environment. Good Excel skills were required. Experience with JD Edwards Enterprise One (E1) software. Goody's Corporation Office, Knoxville, TN

EDI / UPC Coordinator 2007 - 2008 Applied dynamic interpersonal relationship and organizational talents toward suc cessfully liaising among merchants and external / internal vendor personnel to r esolve wide-ranging Dock Control challenges, including regularly communicating w ith various colleagues to achieve productive business practices. Resourcefully supported vendors in attaining EDI compliance per corporate requir ements, along with assisting buyers with multifaceted vendor issues with regard to comprehensive EDI testing processes. Utilized exceptional quality control skills to effectively check test orders for accuracy and proactively inform vendors of testing status; notified merchandisi ng staff of vendor-based testing procedures and progress. Drove business success by assisting Dock Control with incoming shipment problems , including quickly identifying and resolving daily challenges in a productive m anner to maintain high-quality corporate standards. Generated comprehensive weekly reports for executive-level management review, al ong with consulting Dock Control sheets on a daily basis to ensure all EDI purch ase orders included required ASN per company shipping requirements; provided imm ediate notification to vendors and buyers regarding incorrect ASNs. Merchandising Assistant 2006 Maximized operational profits by expertly inputting and creating comprehensive p urchase orders, along with tracking and logging sample requests for various nati onwide vendors. Actively assisted buyer personnel with assorted merchandising activities to ensu re seamless organizational processes, as well as support Dock Control functions to resolve complex vendor shipping problems.

Traveler's Insurance Call Center, Knoxville, TN Agent Service Operator 2006 - 2007 Strategically steered administrative productivity by promptly and courteously re sponding to incoming agent and customer calls, along with diplomatically resolvi ng diverse business concerns and / or disputes. Contributed outstanding analytical and communication abilities toward verifying individual coverage and interpreting policy-specific data; provided necessary co verage reinstatement as required, along with assisting agents with delivering pr ofitable policy quotes. Demonstrated a comprehensive knowledge of company-wide insurance products and se rvices to optimally serve customer needs. ~ Additional Professional Experience ~ Work Study Student Admissions Office, Tusculum College, Knoxville, TN 2004 - 200 5 Business Owner / VP Marketing, Korpak Farms, Inc., White Lake, MI 1990 - 2000

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