Paralegal/Legal Assistant

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Objective: Seeking employment in the private or public sector to best utilize extensive leg al, office, and customer service experience. Qualifications: 4 years experience in the family law field 4+ years experience in the motor carrier transportation field Strong working knowledge of applicable federal laws, regulations, and administr ative policies regarding domestic relations in the state of Pennsylvania. Unders tanding of the applicable laws, regulations, instructions, directives, and pract ices governing interstate child support enforcement. Highly developed written and oral communication skills. Excellent planning and organization skills. Computer Skills: Microsoft Office- Certified Advanced MS Excel 2003, Proficient in MS Word, Outl ook, Power Point 2007, Proficient in Windows 7 Programs- Adobe Reader, Visnetic E-Mail System, ImagePro Professional Experience: West Chester, PA A. Duie Pyle Inc. 2006-Present Senior Rates Analyst Developing and maintaining strong relationships with customers and partner carr iers to meet with the companys goals and requirements. Responsible for generating sales leads, less than truckload quotes and volume s pot quotes based on customer shipment history and shipment volume. Work closely with customer service, accounts receivable, pricing and rates file maintenance to resolve invoice discrepancies Additional responsibilities include tracking shipments, coordinating with dispa tchers to schedule shipment pickups Rate File Maintenance Analyst Translated pricing agreements into code and loaded into rating system to enable pricing agreement to automatically rate in the companys computer system. Troubleshooting issues where rates produced by system auto-rater did not correl ate with published pricing agreements. Completed daily reports to ensure full data integrity. Credit and Collections Representative Analyze new customer application for creditworthiness and issued company credit if appropriate Collection of delinquent accounts over 30 days. Completed daily reports to ensure proper invoicing, and expedite driver collect and COD deliveries Work closely with the Rates and Sales departments in the reconciliation of paym ent issues and disputes with customers West Chester, PA County of Chester 2003-2005 Interstate Child Support Enforcement Specialist Enforcement of current and past due support obligations, specifically cases whe re the non-custodial parent resides outside of the state of Pennsylvania

Coordination with state and local court officers, attorneys, police and sheriff s departments and other state agencies to maintain compliance level for a caselo ad of over 800 families in Chester County. Review for enforcement remedies such as credit bureau reporting, Federal tax re fund off set, professional and drivers license suspension, financial asset seizu re and bench warrant issuance. Assisting and education of local court officers in the use of the Uniform Inter state Family Support Act (UIFSA) rules governing interstate family support order enforcement as well as state level rules and practices. Preparation of UIFSA enforcement and modification requests Client conferences to modify or enforce established orders of support. Research of current state law and rules governing family support over 50 states , U.S. Territories and reciprocating international countries. Location of child support evaders using state systems (DPW and PACSES), local c ourt dockets, contracted location and investigation services, as well as the int ernet. Interviews with clients to determine latest case information, resolution of iss ues, and to process order modification requests Norristown, PA County of Montgomery 2001-2003 Interstate Enforcement Support Level V Processing UIFSA requests to and from other state agencies requesting case init iation, order modification and enforcement Written reports to federal, state and local officials answering requests for in formation regarding constituent concerns Interviews with clients to determine latest case information, resolution of iss ues, and to process order modification requests Continual data integrity projects to ensure current and correct information in state and local computer systems. Education: 2009-Present Kaplan University- AAS Paralegal Studies Fort Lauderdale, FL GPA: 3.97 Affiliations: 2002-2005 Member- Domestic Relations Association of Pennsylvania 2007-Present

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