Pdd 2009 Booklet Final

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www.southfloridapmi.org
PROJECT MANAGEMENT INSTITUTE SOUTH FLORIDA CHAPTER PROFESSIONAL DEVELOPMENT DAY (PDD) 2009 May 1st, 2009

Making a Difference Transforming Leading Adding Value
Sponsored by

South Florida Chapter’s

Welcome to the PMI
Professional Development Day 2009!
Congratulations! During these tough times, the best investment you can do is in your professional development and attending this seminar is a living proof that you are really committed to yourself. The portfolio of programs and projects defined by the Board of Directors in 2009 works around the theme of “Creating value through a global leadership culture” and our annual PDD is always the best venue to give you an opportunity to a) acquire/refine your knowledge and skills by attending sessions delivered by recognized speakers in our industry, b) to network with your colleagues, c) to talk with local and global partners to understand the range of solutions and tools that are available to help you provide value in any project and finally d) to talk with my fellow board members and understand what we are doing and how to get involved in any capacity you may have (as a volunteer, as a practitioner or as a partner). I was looking for the best way to express how pleased we are for having you here and to be honest I was not being succesful unti I found a story in the blog of a worldwide recognized author that I think is the perfect way to make visible our unspoken words.
Valuing one’s companion
A warrior knows that his finest masters are the people with whom he shares the battlefield. Asking for advice is dangerous. Giving advice is even more of a risk. When he needs help, he tries to see how his friends resolve - or fail to resolve their problems. If he seeks inspiration, he reads on the lips of his neighbor, the words his guardian angel wishes to impart to him. When he is tired or lonely, he does not dream of distant men or women; he seeks those by his side, and shares his pain or necessity for comfort - with pleasure and without guilt. A warrior knows that the most distant star in the Universe manifest itsefls in the world around him. Paulo Coelho, www.warriorofthelight.com

Thanks for being a part of the 2009 Professional Development Day!

I sincerely hope you realize that you are not alone in your quest for excellence and that all of us (hundreds around you while you read this booklet and several thousands more around the world) are working really hard on the future of your profession and our business community. Let’s ensure that after this day, you have really made a difference in your life and will be able to add value by transforming and leading the global portfolio that is waiting for us all.

Ricardo Triana, PMP
President

KEYNOTE SPEAKERS

Morning Keynote Speaker:

Vicki Hitzges

Afternoon Keynote Speaker:

The 97% Success Guarantee

Ron Black

Acrobatics for Overachievers

Researchers at the Carnegie Foundation devoted a great deal of time and money studying what makes people successful. Their findings have been translated into a laugh-provoking, motivational presentation. This high-energy keynote will give you tips that you can use immediately to attract and keep clients, build strong relationships in your office and strengthen relationships with friends and at home. You’ll learn specific rapport-building techniques you can use right away. You’ll benefit personally and professionally from attending and both you and your organization will profit from what you will learn.

Get more done and get home sooner! Missed deadlines, churning priorities, and 50-hour weeks plague today’s high-achievers. With this fresh approach, you’ll master six powerful productivity principles and a novel control-point technique that obsoletes traditional time management. Skillfully blending the essentials of time management, project management, and productivity with the latest research on multi-tasking, sleep, and other performance affecting choices, you’ll transform the way you work forever.

Vicki Hitzges’s high-voltage personality lights up the room. As an award-winning TV news anchor and talk show host, she learned to communicate. As a publicist for several of Dallas’ best-known corporations and celebrities, she learned the art of business. Vicki uses that rich background to educate and entertain audiences around the globe. She has spoken from New England to New Zealand, bakes brownies so rich you can feel your aorta snap shut and loves to laugh.You’ll enjoy her warm personality and vibrant, fun delivery. Plus, you’ll leave with new skills you can use right away.

Ron Black helps business leaders and professionals thrive in an environment of accelerating complexity and explosive change. As the founder of nine businesses, a four-time turn-around executive, and a Fortune 500 marketing VP, Ron knows what it takes to lead organizations through growth, turbulence, and change. He’s consulted to over 200 start-up businesses, authored two books on project management including the popular Complete Idiot’s Guide to Project Management with Microsoft Project 2003, and created the train-your-team-over-pizza seminar on DVD, Acrobatics for Overachievers. He’s spoken to over 1000 groups in 47 states, throughout Australia, Canada, and in Russia.

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PDD SCHEDULE 2009

Time
7:00AM - 7:45AM 7:00AM - 7:45AM 7:45AM - 8:00AM 8:00AM - 9:30AM 9:30AM - 9:45AM Breakout Rooms (Room Sponsor)

PDUs

Activity
Registration / Check-in Continental Breakfast (Silver Palm/Golden Palm — Salons 1 & 2) Chapter Welcome & Opening Remarks (Silver Palm/Golden Palm — Salons 1 & 2)

1.5

Morning Keynote Speaker – The 97% Success Guarantee - Vicki Hitzges (Silver Palm/Golden Palm — Salons 1 & 2) Beverage Break / Exhibitor Showcase (Silver Palm/Golden Palm — Salons 1 & 2) Coconut Palm A & B Atrium 1 (CA) Team Building and Influencing Skills
Frank Saladis

Date Palm A & B Atrium 2 (Keller) The Art of the Project Start
Eddie Merla

9:45AM - 10:45AM

1

Spanish Palm A & B Caribbean Palm A & B Atrium 3 Atrium 4 (PMI South Florida) (CA) Meeting Enterprise The Process & Goals through Persona of Effective Project and Portfolio Leadership Management
Steve Hegele Steve Romero

Biscayne Palm Salon 4 (SoftKey) Old Dogs – New Tricks
Vicki Hitzges

10:45AM - 11:00AM Creating Transformational Performance during a Recession
Simone Brown

11:00AM - 12:00PM

1

Beverage Break / Exhibitor Showcase (Silver Palm/Golden Palm — Salons 1 & 2) Revolutionary Strategic Project Project Manager as A Real Risk Management Strategic Leader Assessment Maturity Model Rick Morris
Nathaniel Quintana Gary Heerkens

Managing Multiple Small Projects
Sandra Rowe

12:00PM - 1:00PM 1:00PM – 2:15 PM 2:15PM – 2:30PM Team Building and Influencing Skills
Frank Saladis

Lunch / Networking / Sponsor Showcase / Vendor Raffles (Silver Palm/Golden Palm — Salons 1 & 2) 1.25 Afternoon Keynote Speaker – Acrobatics for Overachievers - Ron Black (Silver Palm/Golden Palm — Salons 1 & 2) Beverage Break / Exhibitor Showcase (Silver Palm/Golden Palm — Salons 1 & 2) Revolutionary Meeting Enterprise The Process & Facilitation Strategic Project Goals through Persona of Effective Essentials for Project Management Project and Portfolio Leadership Leaders Maturity Model Management
Gary Heerkens Steve Hegele Steve Romero Ron Black

2:30PM – 3:45PM

1.25

3:45PM - 4:00PM

4:00PM – 5:00PM

1

Snack Break / Vendor Raffles / Raffle for PDD 2009 / Exhibitor Showcase (Silver Palm/Golden Palm — Salons 1 & 2) Creating A Real Risk The Art of the Project Manager as Transformational Assessment Project Start Strategic Leader Performance during a Recession
Simone Brown Eddie Merla Nathaniel Quintana Rick Morris

Managing Multiple Small Projects

Sandra Rowe

Attendees of the PDD 2009 are entitled to claim up to 7 PDUs under category 3 of the PMI Continuing Certification Requirements Program (CCR). PMPs are expected to record their attendance via the PMI website at www.pmi.org To report your PDUs, just enter the program number C038-PDD2009 and then enter the number of PDU’s associated with the sessions you attended.

4

CREATING VALUE THROUGH PROJECT MANAGEMENT

5

SPEAKERS AND SESSIONS

The Process & Persona of Effective Leadership
Steve Hegele
9:45 to 10:45 and 2:30 to 3:45

Steve Hegele
Steve Hegele is the founder and CEO of Hegele Academy, a company about transformation, change and execution of knowledge. When businesses, teams and individuals want to move from “good” to “great”, they call Steve! He is well known for asking the kinds of questions that disrupt conventional thinking. Steve helps groups uncover the critical core issues that limit their performance. His clients will say that he is “painfully” honest and candid which makes him a rare asset to those seeking real feedback which leads to measurable improvement. His engaging and dynamic style invites listeners to make decisions that lead to increased energy, learning, collaboration and results. Hegele lives his business motto: Knowledge is important, execution is essential!

It’s been said that you “Lead people and Manage processes,” you “Lead from the front and Manage from the back,” and, “Leadership tends to be more emotional and management tends to be more intellectual.” This may explain why so many project managers struggle with project leadership! The duality of leading and managing at the same time is an ongoing challenge for many people in all management positions, but it is especially challenging for project managers due to the fact that they are often asked to influence others without direct authority. In this presentation we will discuss critical dynamics to this important and frustrating situation such as when it is appropriate to take the time and effort necessary to build commitment and when compliance is all that is needed. This session will be presented in an interactive format and is appropriate for all levels of project management experience.

Team Building and Influencing Skills for Leaders
Frank Saladis, PMP
9:45 to 10:45 and 2:30 to 3:45

Frank Saladis
Frank P. Saladis, PMP, is a Consultant and Instructor / Facilitator within the project management profession and has over 35 years of experience in the IT, Telecom Installation and IT Project Management training environment. He is a senior consultant and trainer for Successful Strategies International, Inc, and the International Institute for Learning Inc. He is a Project Management Professional and has been a featured presenter at the Project Management Institute® Annual Symposiums, Project World, PMI World Congress, CMMA, and many PMI Chapter professional development programs. Frank is a Co-Publisher of the internationally distributed newsletter for allPM.com, a project management information portal, and a contributor to the allPM.com project management website. Mr. Saladis is the originator of International Project Management Day and has written numerous leadership and project management related articles. Frank was recognized as PMI Person of the Year for 2006.

This presentation is designed to provide participants with an opportunity to examine and strengthen personal influencing skills, build more effective communication skills and develop plans to assist in forming a high performance team. The presentation is highly interactive and participative and is designed to increase awareness about how people are influenced, provide information about developing a stronger and more effective and authentic leadership style, and provide techniques that will help to coach, mentor, and develop team members who are mutually supportive and committed to common objectives. This session will be presented with a combination of lecture and interactive exercises and is appropriate for intermediate level of project management experience.

6

SPEAKERS AND SESSIONS

“Old Dogs – New Tricks” (Conquer the Challenge of Change)
Vicki Hitzges
Vicki Hitzges’s high-voltage personality lights up the room. As an award-winning TV news anchor and talk show host, she learned to communicate. As a publicist for several of Dallas’ bestknown corporations and celebrities, she learned the art of business. Vicki uses that rich background to educate and entertain audiences around the globe. She has spoken from New England to New Zealand, bakes brownies so rich you can feel your aorta snap shut and loves to laugh. You’ll enjoy her warm personality and vibrant, fun delivery. Plus, you’ll leave with new skills you can use right away.

Vicki Hitzges
9:45 to 10:45

Arguably the biggest challenge facing business today is the constant bombardment of change. Corporations not only need to survive change, they need to learn to thrive in its midst. This talk tells how. You will learn to deal with the basic problem of change, the fear it creates. (Change brings risk, and risk brings fear.) This presentation explains the fear cycle AND tells how to break it. Master change so change doesn’t master you! This session will be presented in an interactive lecture format.

7

SPEAKERS AND SESSIONS

The Art of the Project Start
Eddie Merla, PMP
9:45 to 10:45 and 4:00 to 5:00

Eddie Merla
Eddie Merla, PMP®, is a PMP® instructor and a speaker and trainer on project management and leadership topics. He is the Owner/Principal of Duende Project Management Services. He has over 20 years of project management experience including seven years experience leading international consulting engagements and projects. He has implemented Project Management Offices for multiple organizations and in multiple industries. Eddie is a frequent presenter at PMI Global Congresses having presented at the EMEA, North America and Latin America Congresses.

This presentation will provide tools and techniques for starting critical projects. This presentation will provide tools and techniques for crafting powerful project visions, establishing relationships with your stakeholders, selling the vision and approach, obtaining commitments, and communicating the project’s needs and approach through powerful presentation techniques. This session will be presented in a lecture format and is appropriate for all levels of project management experience.

Meeting Enterprise Goals through Project and Portfolio Management
Steve Romero
9:45 to 10:45 and 2:30 to 3:45

Steve Romero
Steve Romero is the IT Governance Evangelist at CA, Inc. In this capacity, he acts as a strong advocate for the customer, speaking around the world to users, prospective clients, industry organizations and IT luminaries to identify and communicate IT governance best practices. His mission is to help enterprises realize the full potential of their IT organizations for strategic and competitive advantage. He is a Certified Project Management Professional, a Certified Information Systems Security Professional, ITIL Foundation Certified, a Certified Process Master, and a Certified Computer Professional.

Every enterprise must ensure their business priorities and investments are tightly linked. Project and Portfolio Management is the governance mechanism used to make rational and reasonable spending and investment decisions to enable companies to meet their growth strategies. The goal of Project and Portfolio Management is to ensure an organization’s overall portfolio investments are aligned with and contributing optimal value to the organization’s strategic objectives. This presentation provides a comprehensive overview of the discipline of Project and Portfolio Management and how it used to enable an enterprise to meet its strategic goals and objectives. This session will be presented in a lecture format and is appropriate for advanced levels of project management experience.

8

CREATING VALUE THROUGH PROJECT MANAGEMENT

Florida Atlantic University & Key Performance, LLC

ATTENTION CAREER-MINDED INDIVIDUALS!
Gain Real & Immediate Bene ts in Today’s Competitive Environment!

  

Online Distance Learning Onsite Training Worldwide Classroom Training

Six Sigma Certi cation
Six Sigma Yellow Belt Certi cation Six Sigma Green Belt Certi cation Six Sigma Black Belt Certi cation Six Sigma Master Black Belt Certi cation

For complete schedule, visit www.keyperformance.com or www.faucontinuinged.com, call 1.800.584.4723 or +1.561.297.0637 (international), or email [email protected]
®

Project Management
Executive Certi cate in Project Management Project Management for the IT Professional PMP® Exam Preparation Project Scheduling Professional (PMI-SPsm®) Preparation Project Risk Management (PMI-RMPsm®) Preparation

PMP and the PMI R.E.P. logo are registered marks of the Project Management Institute, Inc.

Nova Southeastern University's Executive Education Department offers non-credit courses that give companies, managers and employees that critical cutting edge needed to excel in the intensely competitive environment in both the corporate and governmental sectors. We are pleased to offer the Master Certificate in Project Management. Master the skills to prepare for the Project Management Professional -PMP® Certification Exam-. Properly define, budget, assign and execute projects of all types and scopes. Passing the exam will take you to a higher level of accomplishment in your PM career and will help ensure that you are viewed as a true project management professional. The discipline of project management plays a key role in the competitive, global business arena. Savvy customers demand more and better products and faster services. Time-to-market pressures force greater efficiency. More than ever, organizations need individuals and teams with solid project management knowledge and skills. The advantages are many, not the least of which is -- a more attractive bottom line!

9

SPEAKERS AND SESSIONS

A Real Risk Assessment
Rick Morris, PMP
11:00 to 12:00 and 4:00 to 5:00

Rick Morris
Rick A. Morris, PMP, is an ITIL Practitioner, consultant, author, mentor, and creator of a non-profit foundation to promote Project Management in charities and other non-profits. His appetite for knowledge and passion for the profession makes him a sought after speaker at PMI chapters, various civic organizations, and a frequent guest lecturer at local universities. He holds the PMP, MPM, Six Sigma Green Belt, MCTS, MCSE, TQM, ATM-S, ITIL, and ISO certifications.

As one of last year’s most popular PDD speakers, Rick returns this year with a brand new approach to Risk Management. Everyone understands the importance of Risk Management, yet it is one of the most misunderstood and underutilized tools in project management. Furthermore, many of the tools either add to the confusion or provide little actionable detail to assist in the management of the project. Rick’s session will teach how to create a real, relevant, and actionable risk assessment that will provide solid data to support contingencies to ensure project success. This session will be presented in a lecture format and is appropriate for all levels of project management experience.

The Revolutionary Strategic Project Management Maturity Model
Gary Heerkens, PMP
11:00 to 12:00 and 2:30 to 3:45

Gary Heerkens
Gary R. Heerkens, PMP, CPM, CBM, CIPA, PE, MBA is president of Management Solutions Group, a firm that specializes in providing Project Management training solutions and organizational development support to individuals and companies. Before forming Management Solutions Group, Mr. Heerkens managed projects for the Eastman Kodak Company for over 20 years, and served as the assistant to the Director of Project Management. He is a frequent speaker at project management conferences and has served on the editorial board of two nationally-circulated newsletters. Mr. Heerkens is a contributing editor for PM Network magazine and has published two books including “The Business-Savvy Project Manager.”

This presentation unveils a powerful, yet simple evaluative tool which takes project management to the “next level” by examining how well organizations integrate project management with strategic management. Emerging practices relating to program management, portfolio management, strategic alignment, and business results are incorporated in an easy-to-use tool to help organizations evaluate how effectively they’re implementing project management from a strategic perspective. This session will be presented in a lecture format.

10

SPEAKERS AND SESSIONS

Managing Multiple Small Projects
Sandra Rowe
Sandra Rowe, PMP, MBA, MSCIS has more than 20 years of project management experience. Sandra also develops project management processes, tools and techniques, and designs, develops and delivers project management training programs. She has taught graduate level project management classes and speaks regularly at project management conferences on a variety of topics related to project management processes, project management for small projects, and project office. Sandra is also the author of Project Management for Small Projects and currently sits on the Projects@ Work Editorial Board.

Sandra Rowe, PMP
11:00 to 12:00 and 4:00 to 5:00

This session was so popular at last year’s PMI Global Congress in Denver that Sandra was asked to provide an “encore” presentation. When managing multiple small projects you need to be more efficient, you need more control, and you need a tool to communicate project interdependencies. Sandra will share with you a project management process designed to manage multiple small projects providing consolidated reporting, allowing the project manager to view the progress of the entire project portfolio. This session will be presented in a highly interactive lecture format and is appropriate for basic to intermediate levels of project management experience.

11

SPEAKERS AND SESSIONS

Project Manager as Strategic Leader
Nathaniel Quintana, PMP
11:00 to 12:00 and 4:00 to 5:00

Nathaniel Quintana
Mr. Quintana is the Director of Chaos at Harvest PM. He has over 10 years of experience in the field of Information Technology and 5 years of training experience. He has consulted and worked in an array of industries such as the Department of Defense, Civil Government, Aerospace, Manufacturing, Convention Services, Call Centers and Education. He has provided thought leadership on a variety of areas including process improvement, project management maturity, EVM, communications and resource management. He is currently the 2009 Chair for the PMI Nomination Committee and has been a volunteer for the PMI Standards Consensus Body as well as the 2008 OPM3 Update Team.

During this presentation attendees will learn how serving as a project manager will help develop their skill to become a strategic leader. A variety of leadership skills will be discussed and sited to demonstrate how PMs can add to the success of their organizations. By the end of this presentation attendees will learn how being a project manager can build their skills to become strategic leaders and apply these skills to help their organizations become more successful. The presentation will demonstrate how project managers can use strategic leadership skills to make a difference. The skills reviewed will discuss transforming organizations and adding value. This will be a highly interactive session with some lecture and is appropriate for all levels of project management experience.

Creating Transformational Performance during a Recession
Simone Brown
11:00 to 12:00 and 4:00 to 5:00

Simone Brown
Simone Brown is a management consultant, public speaker and a talk radio personality who routinely creates opportunities for organizations to deliver faster, better services, less expensively. She is an electrical engineer with certifications in both Project Management and Lean/Six Sigma. Her areas of expertise include strategic planning, business process improvement and project management. Simone improves people, performance and profits by providing valuable expertise to help executives and professionals “take it to the next level”. Her experiences in reducing costs and improving performance have enabled her to make lasting organizational changes across industries like Financial Services, Supply Chain, Telecommunications and Higher Education.

Many organizations now have to do more with less. You can find hidden opportunities in your project management and IT processes that can improve performance, even in a recession. Our Transformational Performance strategies use methodologies in portfolio management, risk management and process improvement to reduce costs and accelerate results. Join us and learn how to use the tools that will enable delivery of faster, better services, less expensively. We’ll show you how to develop initiatives with clearer goals, shorter timelines and reduced risk. This session will be presented in a lecture format and is appropriate for executive leadership as well as intermediate and advanced levels of project management experience.

12

SPEAKERS AND SESSIONS

Ron Black
Ron Black helps business leaders and professionals thrive in an environment of acceleraing complexity and explosive change. As the founder of nine businesses, a four-time turn-around executive, and a Fortune 500 marketing VP, Ron knows what it takes to lead organizations through growth, turbulence, and change. He’s consulted to over 200 start-up businesses, authored two books on project management including the popular Complete Idiot’s Guide to Project Management with Microsoft Project 2003, and created the train-your-team-over-pizza seminar on DVD, Acrobatics for Overachievers. He’s spoken to over 1000 groups in 47 states, throughout Australia, Canada, and in Russia.

Facilitation Essentials for Project Leaders
Ron Black
2:30 to 3:45

Designed expressly for project managers, sponsors, and core team members this session applies meeting facilitation best practices to the challenges of leading effective project teams. Learn how to boost your team’s authentic participation, build a shared clarity of purpose, generate better ideas, integrate competing demands and viewpoints, weight and prioritize options, and make better project decisions. With an easy-to-use three-step facilitation framework and selected process tools, you’ll be able to lead even the most challenging meeting with complete confidence and professional composure—and harvest the wisdom of your team! This session will be presented in an interactive lecture format and is appropriate for all levels of project management experience.

13

FACILITY LAYOUT

14

® OUR APPRECIATION TO THE PDD 2009 TEAM
Laura Murfin-Grasser | Event Project Manager Arlen R. Stock | Event Facilities Lead Nader Hooshmand | Event Finances Lead Ravi Srinivasan | Event Promotion Lead Sanjeev Jain | Event Registration Lead Hector Rodriguez | Event Seminar Materials Lead Marlene Melendez | Event Speakers Lead Paula Jacob | Event Sponsors Lead Education & Professional Development Board Members who gave direction and support: Tricia Geary, Debra Forte and Al Cacace.

Who we are?

®

Benefits of the PMI South Florida Chapter
Project Management Institute (PMI) is a Not-for-Profit Professional Association founded in 1969 by working project managers and currently is composed by 420,000 members and credential holders (with Project Management Professional -PMP- as the most recognized of those credentials). At PMI, our primary goal is to advance the practice, science and profession of project management throughout the world in a conscientious and proactive manner so that organizations everywhere will embrace, value and utilize project management and then attribute their successes to it. Our Chapter The PMI South Florida Chapter was chartered in 1986. We are only one of over 250 chapters in 70 countries around the world and currently we have over 1,500 members. Our vision is to be known throughout South Florida, Latin America and Caribbean communities for promoting professional excellence in project management with continuing support from PMI. Benefits of the PMI South Florida Chapter • An incredible online presence: A chapter website (www.southfloridapmi.org) packed with exclusive features for members LinkedIn, Facebook and Twitter. • An annual report / strategic plan and three electronic quarterly newsletters • Periodic educational and informative sessions: Dinner meetings in Broward, Miami-Dade and Palm Beach Counties, allowing members to earn PDUs, listen to relevant speakers and also to network with members, organizations and partners. • A broad educational offering: PMI certification courses, PM Knowledge and soft skills seminars and a mentoring program. • Career Transition Support: Job Opportunity Program, complimentary entrance to an Annual Job Fair and an Annual Career Day. • An Annual Professional Development Day (PDD) A one-day seminar that offers multiple knowledgebased tracks, network opportunities and PDU accrual at the best price per PDU in the market. • An excellent portfolio of programs for volunteers Offering them opportunities to enhance/practice their leadership skills, acquire new knowledge, network with other colleagues in the area and earn PDUs at their own pace and availability

BOARD OF DIRECTORS 2009
Executive Team Ricardo Triana | President Bernie Saenz | President-Elect Patricia Garofano | Past President Education and Professional Development Albert John Cacace | Vice President Education Samir Wong | Director, Standards and Certification Training Mary Ann McIlraith | Director, Mentoring Program Debra Forte | Director, Professional Development Seminars Tricia Geary | Director, Dean of Education Membership Kathy Ericsson | Vice President Membership Connie Maldonado | Director, Volunteers Ramses Maldonado | Director, Engagement and Retention Regina Santarcangelo | Director, Job Opportunity Program Marylin Marante | Director, New Members Operations Marlene Rodriguez | Vice President Operations Arline Hruschka | Director, Governance Jorge Dominguez | Director, Portfolio Management Lally Rivero | Director, Registration Sandra Parras | Director, Logistics & Facilities Roy Vincent | Director, Administration Finance Robin Lenihan | Vice President Finance Verra Roth | Director Finance Operations Programs Claire Marrero | Vice President Programs Francisco Matos | Director, Broward Julian Nathaniel | Director, Dade Sean Kenny | Director, Palm Beach Sazana Wedderburn | Director, Networking Marketing and Development Wendy-Ann Nesbeth | Vice President Marketing Valerie Slebi | Director, Research & Advertisement Myra Patino | Director, Outreach Education Cynthia Hoyos | Director, Center of Excellence Technology Shea Heaver | Vice President Technology Victor Arenas | Director, Online Presence Craig Connelly | Director, Electronic Communications Carlos Lagares | Director, SaaS Applications Peter Walton | Director, Database Management

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