Personnel Administration

Multiple Choice Multiple Answer Question Information Technology helps the business in :Correct Answer Outsourcing , Restructuring , Reengineering Your Answer Outsourcing , Restructuring , Reengineering Multiple Choice Single Answer Question Promotion is an advancement of a employee to a better job in terms of :Correct Answer Higher responsibility Your Answer Higher responsibility Multiple Choice Single Answer Question Objective of Personnel Administration is:Correct Answer Ensure compliance with law Your Answer Ensure compliance with law Select The Blank Question ________ can be utilized for employees promotion & progress from one stage to another stage. Correct Answer Job analysis data Your Answer Job analysis data Multiple Choice Single Answer Question Job descriptions & job specifications provide information for advertisement for:Correct Answer The position Your Answer Recruitment

True/False Question Case method is one of the training type. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question The following are the benefits provided under ESI Act :Correct Answer Sickness benefit , Funeral benefit , Medical benefit Your Answer Sickness benefit , Funeral benefit , Medical benefit Select The Blank Question Only________ jobs are needed to take up for job analysis study. Correct Answer Critical Your Answer Managerial grade’s Select The Blank Question The Works Committee are set up under the ________. Correct Answer Industrial Dispute Act Your Answer Workmen Compensation Act Select The Blank Question Personnel Administration is concerned with managing people at________. Correct Answer Work Your Answer Work

Multiple Choice Multiple Answer Question Works Committee normally deal with :Correct Answer Ventilation , Lighting , Sanitation Your Answer Ventilation , Lighting , Sanitation True/False Question Eligibility for gratuity is minimum 10 years of service. Correct Answer False Your Answer False True/False Question Integrating the human resources function with business is not a goal of Personnel Department Correct Answer False Your Answer False Select The Blank Question ________ is a first stapes of training procedure. Correct Answer Identify training requests. Your Answer Identify training requests. Multiple Choice Multiple Answer Question As per the Edward Flippo Personnel Administration is :Correct Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource Your Answer

Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource Match The Following Question Correct Answer Your Answer Objective of industry Profit Profit Maintenance of work force Labour Welfare Activity Dignity of labour Principles of Personnel Administration Dignity of labour Labour Welfare Activity Personnel Manager has to have support Top Management Top Management Multiple Choice Single Answer Question Challenge in front of personnel department is of :Correct Answer Recruit & retain qualified persons Your Answer Recruit & retain qualified persons Multiple Choice Multiple Answer Question Methods of forecasting demand for human resources are :Correct Answer Expert estimates , Trend projection , Unit level demand forecasting Your Answer Expert estimates , Trend projection , Unit level demand forecasting Select The Blank Question Career planning is viable way to meet the organization’s ________. Correct Answer

Internal staffing requirements Your Answer Internal staffing requirements Multiple Choice Multiple Answer Question Job descriptions may be used to set up :Correct Answer Goals , Targets , Standards of performance Your Answer Goals , Targets , Standards of performance Select The Blank Question ________ means limitation of organized action. Correct Answer Directing Your Answer Directing True/False Question Information Technology enables organisationwide access to educational & training material. Correct Answer False Your Answer True Multiple Choice Single Answer Question What is quality circles? Correct Answer Small group of people who solve the problem. Your Answer A group of people who maintain quality of product. Multiple Choice Single Answer Question Direct compensation includes :Correct Answer

Wages Your Answer Wages Multiple Choice Multiple Answer Question What are the objectives of induction? Correct Answer Reduce anxiety , Reduce turnover , Save time Your Answer Reduce anxiety , Reduce turnover , Save time Multiple Choice Single Answer Question Personnel Administration is connected with :Correct Answer Employee Your Answer Employee True/False Question The advertisement does not necessarily create a positive image of the company. Correct Answer False Your Answer True Select The Blank Question Article 43 ‘A’ was inserted in the constitution under the ________. Correct Answer Directive Principles of State Policy Your Answer Directive Principles of State Policy Multiple Choice Single Answer Question What is Job analysis? Correct Answer

Systematic process of collecting information about job. Your Answer Systematic process of collecting information about job. Select The Blank Question Resignation used sparingly, results in ________. Correct Answer Promotion Your Answer Promotion Multiple Choice Single Answer Question Oral reprimand is sufficient to achieve :Correct Answer Desired results Your Answer Desired achievement True/False Question It is Management prerogative to accept the suggestions of workers. Correct Answer True Your Answer True Multiple Choice Single Answer Question Which of the following increases responsibility of employee? Correct Answer Job Enrichment Your Answer Job enlargement Multiple Choice Single Answer Question The purpose of the Industrial Employment Act is to standardize :Correct Answer

Working conditions Your Answer Working conditions True/False Question Consultative participation involves a higher degree of sharing views. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question The objective of P.F. Act is to make available the benefits of :Correct Answer Statutory schemes of PF , Family Pension Fund , Deposit linked insurance fund Your Answer Statutory schemes of PF , Deposit linked insurance fund , Safety of employment Select The Blank Question Employees expect their supervisors to play an active role in their ________. Correct Answer Career development Your Answer Career development Match The Following Question Correct Answer Your Answer BIR Act Prevention of strikes & lockouts Regarding employment Standing orders Rules of conduct Prevention of strikes & lockouts Industrial dispute Regarding employment

Regarding working conditions Accumulation of leave 30 days 30 days Multiple Choice Multiple Answer Question Process of selection includes :Correct Answer Preliminary screening , Interviews , Employment tests Your Answer Preliminary screening , Interviews , Employment tests True/False Question Manual need not be revised periodically. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee gets :Correct Answer More salary , Higher authority , Responsibility Your Answer More salary , Higher authority , Responsibility Select The Blank Question Due to Information Technology salary administration becomes ________. Correct Answer Easier Your Answer Accurate Multiple Choice Single Answer Question

Human recourse planning becomes easier because skills available in the organization are :Correct Answer Documented Your Answer Recorded Multiple Choice Multiple Answer Question Following are the purposes of promotion :Correct Answer To promote employee’s self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees Your Answer To promote employee’s self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees Multiple Choice Single Answer Question Organization can cope up with change with : Correct Answer Quality improvement program Your Answer Quality improvement program True/False Question The MBO approach involves establishing performance goals jointly by Superior & subordinates. Correct Answer True Your Answer True True/False Question To remain competitive, organization needs to build positive employee relation. Correct Answer False Your Answer True

 Multiple e Choice Mult tiple Answer    Questio on    Advantages of career planniing are :‐  A

  Correct Answer    Reduces turnover , Tap pote entials of emp ployees , Motivates employ yees   nswer      Your An    True/False    Questio on    To remain com mpetitive, orga anization need ds to build positive employ yee relation.  Motivates emp M ployees , Redu uces turnover , Tap potentials of employ yees     

  Correct Answer    Fa alse    Your An nswer       True/False    Questio on    It t is difficult to measure serv vice & judge the seniority. Fa alse    

  Correct Answer    Fa alse  nswer      Your An   Fa alse    

 Multiple e Choice Single Answer    Questio on    Personnel Adm ministration is  connected with :‐ 

  Correct Answer    Employee    Your An nswer      Employee    

e Choice Mult tiple Answer   Multiple   Questio on    s :‐  Process of sele ection includes

  Correct Answer    Preliminary scr reening , Inter rviews , Emplo oyment tests  nswer      Your An   Preliminary scr reening , Inter rviews , Emplo oyment tests    

e Choice Mult tiple Answer   Multiple   Questio on    Which are the internal facto W ors? 

  Correct Answer    O Organization culture , Leade ership , Strategy  

  Your An nswer     

Organization culture , Leade O ership , Strategy     

e Choice Single Answer   Multiple   Questio on    Which of the fo W ollowing incre eases responsibility of employee? 

  Correct Answer    Jo ob Enrichment    Your An nswer       Select Th he Blank    Questio on    The Works Com mmittee are s set up under the ________.  Jo ob Rotation    

  Correct Answer    In ndustrial Dispute Act    Your An nswer       True/False    Questio on    Direct compensations are m D medical benefits, paid leave & insurance.  In ndustrial Dispute Act    

  Correct Answer    Fa alse    Your An nswer       True/False  on      Questio The policy of th he organizatio on is to give to op priority to Human Resou urce Developm ment.  Fa alse    

  Correct Answer    True  nswer      Your An   True    

e Choice Single Answer   Multiple   Questio on    Short Term sho ortage of man npower proble em can be solved through ::‐ 

  Correct Answer    O Overtime    Your An nswer      Recruitment    

e Choice Single Answer   Multiple

  Questio on   

The Contract Labour Act wa s passed to pr revent exploit tation of :‐ 

  Correct Answer    Contract labou ur    Your An nswer      Contract labou ur    

e Choice Mult tiple Answer   Multiple   Questio on    Fo ollowing are t the purposes o of promotion :‐ 

  Correct Answer    To promote em mployee's self f development by reducing labour turnov ver , To built loyalty &  eward loyal employees   to boost morale , To re nswer    To promote em mployee's self f development by reducing labour turnov ver , To built loyalty &    Your An to boost morale , To re eward loyal employees       

 Multiple e Choice Single Answer    Questio on    Objective of Pe O ersonnel Adm ministration is:‐ 

  Correct Answer    Ensure complia ance with law w    Your An nswer      Ensure complia ance with law w    

e Choice Mult tiple Answer   Multiple   Questio on    Methods of for M recasting dem mand for huma an resources a are :‐ 

  Correct Answer    Ex xpert estimates , Trend pro ojection , Unit t level demand d forecasting    nswer      Your An   he Blank   Select Th   Questio on    The Personnel department c can create for rmal procedur re for _______ __.  Budget , Expert estimates , T Trend projection     

  Correct Answer    Problem solvin ng    Your An nswer      he Blank   Select Th   Questio on    Each person ha as a unique __ _______.  Problem solvin ng    

  Correct Answer    Personality 

  Your An nswer     

Personality    

e Choice Mult tiple Answer   Multiple   Questio on    What are the o W objectives of t training? 

  Correct Answer    Ex xposure to ne ew idea , Expa anding knowle edge , To Motivate employe ees     Your An nswer      Ex xposure to ne ew idea , Expa anding knowle edge , To Motivate employe ees     

 Multiple e Choice Mult tiple Answer    Questio on    Jo ob description ns may be use ed to set up :‐

  Correct Answer    G Goals , Targets s , Standards o of performanc ce     Your An nswer      Goals , Targets G s , Standards o of performanc ce     

e Choice Single Answer   Multiple   Questio on    Which of the fo W ollowing is the e Managerial function of Pe ersonnel Adm ministration? 

  Correct Answer    Planning    Your An nswer      Planning    

e Choice Mult tiple Answer   Multiple   Questio on    Under BIR Act an Appellate  court hears appeals against the orders o U of :‐ 

our Commissi   Correct Answer    The Registrar o of Union , Labo ioner , Wage b boards   nswer      Your An   The Registrar o of Union , Labo our Commissi ioner , Wage b boards     

e Choice Single Answer   Multiple   Questio on    Promotion is an advanceme ent of a emplo oyee to a bette er job in term ms of :‐ 

  Correct Answer    H Higher respons sibility    Your An nswer       True/False  Higher respons H sibility    

  Questio on   

Consultative pa articipation in nvolves a higher degree of s sharing views.. 

  Correct Answer    True    Your An nswer      True    

e Choice Mult tiple Answer   Multiple   Questio on    The advantage e of self appra isal is that, the employee :‐ ‐ 

  Correct Answer    H Has an opportu unity to corre ct himself , Is involved , Is c committed to  the appraisal l process   nswer      Your An   he Blank   Select Th   Questio on    The policy of th he Manageme ent is to assur re ________. Is s involved , Is committed to o the appraisal process , Has an opportun nity to correct t himself     

  Correct Answer    Se ecurity of the employment t    Your An nswer      he Blank   Select Th   Questio on    The objective o of ID Act is hig gher productiv vity which con ntributes to th he ________.  Se ecurity of the employment t    

  Correct Answer    Country's prosperity  nswer      Your An   Country's prosperity    

 Multiple e Choice Single Answer    Questio on    Merit denotes the :‐  M

  Correct Answer    Past achievement    Your An nswer      he Blank   Select Th   Questio on    The compositio on of Works C Committee is c consisting of e equal number rs from _____ ____.  Past achievement    

  Correct Answer    Employer & em mployees  nswer      Your An Employer & em mployees 

   True/False  on      Questio

  

Personnel depa artment plays s important ro ole in managin ng change 

  Correct Answer    True  nswer      Your An   Fa alse    

e Choice Single Answer   Multiple   Questio on    Aims of Person A nnel Administr ration is :‐ 

  Correct Answer    G Getting cooper ration of peop ple    Your An nswer      Getting cooper G ration of peop ple    

e Choice Single Answer   Multiple   Questio on    Proper grievan nce procedure e is followed in nvolving both :‐ 

  Correct Answer    U Union & management  nswer      Your An   he Blank   Select Th   Questio on    Advertisement A t is an ______ ___ of seeking recruits.  Union & management  U   

  Correct Answer    Ef ffective way    Your An nswer      Ef ffective way    

e Choice Single Answer   Multiple   Questio on    d by :‐  Sa alary structure is developed

  Correct Answer    Jo ob evaluation  nswer      Your An   Jo ob evaluation    

e Choice Mult tiple Answer   Multiple   Questio on    So olutions to surplus employ ees are :‐ 

  Correct Answer    A Attrition , Early y retirement ,  Layoffs   nswer      Your An   he Blank   Select Th   Questio on    ust meet both An effective or A rganization mu h company's o objectives & e employee ____ _____.  Attrition , Early A y retirement ,  Layoffs     

  Correct Answer    N Needs  nswer      Your An   Needs  N   

e Choice Mult tiple Answer   Multiple   Questio on    Criteria for sele ection include es :‐ 

  Correct Answer    Educational accomplishmen nts , Experienc ce , Personal c characteristics s   nswer      Your An    True/False  on      Questio La abour turnove er can be redu uced through induction.  Educational accomplishmen nts , Experienc ce , Personal c characteristics s     

  Correct Answer    True  nswer      Your An    Select Th he Blank    Questio on    The Minimum Wages act fix xes & revises m minimum wag ges for a certa ain class of wo orkmen to  prevent e exploitation o of ________.    Correct Answer    U Unorganized la abour  nswer      Your An   he Blank   Select Th   Questio on    employed.  Shop Council fo or each depar rtment in an industry where ________ w workmen are  Unorganized la U abour     True    

  Correct Answer    500 or more    Your An nswer    500 or more 

 

  

e Choice Single Answer   Multiple   Questio on    :‐  Human recours H se planning be ecomes easie er because skills available in n the organization are 

  Correct Answer    D Documented    Your An nswer      Documented  D   

e Choice Single Answer   Multiple   Questio on    Outsourcing is a viable solut O tion for the co ompanies that t do not have  sufficient work for :‐ 

  Correct Answer    Full time emplo oyees    Your An nswer       True/False  on      Questio Compensation should not en nsure internal equity.  Full time emplo oyees    

  Correct Answer    Fa alse  nswer      Your An   Fa alse    

e Choice Mult tiple Answer   Multiple   Questio on    Works Commit W ttee normally  deal with :‐ 

  Correct Answer    V Ventilation , Lig ghting , Sanita ation     Your An nswer      he Blank   Select Th   Questio on    The year _____ ____ was witn nessed as the year of industrial unrest.  Ventilation , Lig V ghting , Sanita ation     

  Correct Answer    1920  nswer      Your An   1920    

The Following   Match T

Question n    Difficult employees   

Cor rrect Answer

Your Answer 

Con nsistently brea aks company rules 

Consistently brea aks company r rules 

Construc ctive approach to discipline e    offence  Serious o   ve discipline  correctiv        Non n compliance  with rules nd Wri itten repriman

Root out cau uses Root out t causes 

Written reprimand 

Non complia ance with rule es 

 Match T The Following  Question n    Objectiv ve of industry    Mainten nance of work force    es of Personne el Administrat tion  Principle   pport  Personnel Manager has to have sup      True/False    Questio on    level.  vacancies at w It t is mandatory y in all States t to inform the employment exchange of v workmen     Top Manage ement Top Management  Dignity of labour  ignity o of labour  D Lab bour Welfare A Activity Labour Welf fare Activity  Pro ofit  Profit  Cor rrect Answer Your Answer 

  Correct Answer    Fa alse    Your An nswer       True      

 Multiple e Choice Single Answer    Questio on    Fa actories Act aims at protec cting employees from explo oitation by the e :‐ 

  Correct Answer    Employer  nswer      Your An   Managers  M   

 Multiple e Choice Single Answer    Questio on    Oral reprimand O d is sufficient  to achieve :‐

  Correct Answer    D Desired results s    Your An nswer      Desired results D s    

 Multiple e Choice Mult tiple Answer    Questio on    Procedure for t training includ des the follow wing :‐ 

  Correct Answer    Id dentify trainin ng needs , Spe ecify training o objectives , De esign training  methods   nswer      Your An   Id dentify trainin ng needs , Spe ecify training o objectives , De esign training  methods     

 Multiple e Choice Single Answer    Questio on    The benefit to the workers u under the Employment Exchange is to re egister only at one  t place for r employment t instead of co ontacting num mber of :‐    Correct Answer    Potential employers    Your An nswer       True/False    Questio on    Jo ob specificatio on is not relat ted to Qualific cation of job the holder.  Potential employers    

  Correct Answer    Fa alse  nswer      Your An   Fa alse    

e Choice Mult tiple Answer   Multiple   Questio on    Personnel Man nagement hel ps in :‐ 

tivating perso Attracting & r   Correct Answer    Id dentifying the best talent , A retain capable e person , Mot onnel to  excellence in w work.   achieve e   Your An nswer    Id dentifying the best talent , A Attracting & r retain capable e person , Mot tivating perso onnel to  achieve e excellence in w work.       

e Choice Single Answer   Multiple   Questio on    Career develop pment provide es a supply of f :‐ 

  Correct Answer    Talents & abilit ties  nswer      Your An   he Blank   Select Th   Questio on    ________ _.  Transfer is view wed as a chan nge in assignm ment in which the employee e moves from  Talents & abilit ties    

  Correct Answer    O One job to ano other  nswer      Your An    True/False  on    Problem solvin ng approach m method identif fies problems which may b e interfering w with    Questio employee performanc ce.    Correct Answer    True    Your An nswer      True     One job to ano O other    

 Multiple e Choice Mult tiple Answer    Questio on    The compensation practices s differ in the following way ys :‐ 

  Correct Answer    St tructure , Mix x , Quantum    Your An nswer      St tructure , Mix x , Quantum    

e Choice Single Answer   Multiple   Questio on    Who is appoint W ted by Govt. t to solve labou ur dispute? 

  Correct Answer    La abour Commissioner 

  Your An nswer     

La abour Commissioner    

e Choice Single Answer   Multiple   Questio on    Characteristics s of personnell Manager is:‐

  Correct Answer    Specialist in organization the eory    Your An nswer       Select Th he Blank    Questio on    __ _______ is a f first stapes of  f training proc cedure.  Specialist in organization the eory    

  Correct Answer    Id dentify trainin ng requests.    Your An nswer      Id dentify trainin ng requests.    

e Choice Mult tiple Answer   Multiple   Questio on    Sa atisfactory res solution of th e disputes ma ay avoid the fo ollowing :‐ 

  Correct Answer    Ill will , Strikes , Non co‐oper rative actions     Your An nswer      he Blank   Select Th   Questio on    Is ssues of collec ctive bargainin ng and ______ ___ are outsid de the scope o of council.  Ill will , Strikes , Non co‐oper rative actions     

  Correct Answer    In ndividual griev vances  nswer      Your An   In ndividual griev vances    

The Following   Match T Question n    Head hu unters    recruitment  Urgent r ws Walk‐in‐interview Walk‐in‐inte erviews  Higher level man nagerial positions  High her level mana agerial positions  o Cor rrect Answer Your Answer 

  ective method d of screening g applications Cost effe performance    Medical examinations s         Afte er offer letter r After offer le etter  Educational accomplishm ments  Past t 

 Multiple e Choice Single Answer    Questio on    Collective barg gaining functio on comes und der :‐ 

  Correct Answer    Firefighting & L Legal Role  nswer      Your An   he Blank   Select Th   Questio on    The main objec ctive of the Pa ayment of Wa ages Act is to _ ________ in p payment of wages.  Firefighting & L Legal Role    

  Correct Answer    A Avoid unnecessary delay    Your An nswer      he Blank   Select Th   Questio on    Discipline is a p D process to cor rrect & mould d employees fo or ________.  Avoid unnecessary delay  A   

  Correct Answer    Better perform mance  nswer      Your An   Better perform mance    

e Choice Mult tiple Answer   Multiple   Questio on    Personnel man n must be a pe erson who mu ust have the fo ollowing:‐ 

  Correct Answer    Se ensibility , Conceptual Skill  , Human relation skill     Your An nswer       True/False  Se ensibility , Conceptual Skill  , Human relation skill     

  Questio on   

Eligibility for gr ratuity is miniimum 10 year rs of service.

  Correct Answer    Fa alse    Your An nswer      Fa alse    

e Choice Mult tiple Answer   Multiple   Questio on    Role of Personnel Administr rator consists of :‐ 

  Correct Answer    Fire fighting Ro ole , Counselo or's Role , Lega al Role   nswer      Your An   he Blank   Select Th   Questio on    Personnel Adm ministration is  concerned with managing people at___ ______.  Fire fighting Ro ole , Counselo or's Role , Lega al Role     

  Correct Answer    W Work    Your An nswer      Work  W   

e Choice Single Answer   Multiple   Questio on    Who Make or m W mar any organ nization? 

  Correct Answer    M Men  nswer      Your An    Select Th he Blank    Questio on    Due to Informa D ation Technol ogy salary adm ministration b becomes ____ _____.  Men  M   

  Correct Answer    Easier    Your An nswer      Easier    

e Choice Single Answer   Multiple   Questio on    Principle of Personnel Admi nistration is:‐

  Correct Answer    Sc cientific Selec ction  nswer      Your An Training 

   True/False  on      Questio

  

Production transfers are cau used due to ch hanges in mar rket demand. 

  Correct Answer    Fa alse  nswer      Your An    True/False  on      Questio Continuous communication  with employe ees about cha ange is not req quired  True    

  Correct Answer    Fa alse    Your An nswer      he Blank   Select Th   Questio on    __ _______ has impact on em mployee's beha avior at work. .  Fa alse    

  Correct Answer    N Nuclear Family y  nswer      Your An   Nuclear Family N y    

e Choice Single Answer   Multiple   Questio on    The policy serv ves as a :‐ 

  Correct Answer    G Guide    Your An nswer      Guide  G   

e Choice Single Answer   Multiple   Questio on    What is job rot W tation? 

  Correct Answer    Employee are m moved to variiety of jobs  nswer      Your An   he Blank   Select Th   Questio on    Personnel depa artment plays s an important role in ________.  Employee are m moved to variiety of skill    

  Correct Answer    H Handling disagreements  nswer      Your An   Handling disagreements  H   

e Choice Single Answer   Multiple   Questio on    Generally evalu G uations are co onducted :‐ 

  Correct Answer    A Annually  nswer      Your An    True/False  on    Personnel depa artment has t to design the o organizational structure wh hich should be e in tune    Questio with the Organization' 's strategies.    Correct Answer    True  nswer      Your An    True/False  on      Questio Measurement of merit is ve ry easy.  M True     Annually  A   

  Correct Answer    Fa alse  nswer      Your An   Fa alse    

e Choice Single Answer   Multiple   Questio on    It t is necessary for the effect ive functionin ng, to promote e the interest  of :‐ 

  Correct Answer    Both the partie es  nswer      Your An   Both the partie es    

e Choice Mult tiple Answer   Multiple   Questio on    Personnel Adm ministration ca an contributio on in. 

  Correct Answer    So olving the Pro oblems , Interp pretation of c cost & benefits , Salary Pack kage   nswer      Your An So olving the Pro oblems , Interp pretation of c cost & benefits , Salary Pack kage  

 

  

The Following   Match T Question n    Internal factor    Change    Diagnosi is    External influences       True/False    Questio on    Gratuity is paid G d at the rate o of 18 day's wages for every completed ye ear of service. .     Tec chnology Technology Pilo ot Study  Pilot Study Empowerment Empowerme ent  Leadership Leadership Cor rrect Answer Your Answer 

  Correct Answer    Fa alse  nswer      Your An   he Blank   Select Th   Questio on    Compensation practices are e ________ across companies & across jo obs.  Fa alse    

  Correct Answer    D Different    Your An nswer      Different  D   

e Choice Single Answer   Multiple   Questio on    :‐  The appraiser o offers assistan nce to the app praisee to imp prove perform mance & must identify 

  Correct Answer    Specific action plans  nswer      Your An Specific action plans 

 

  

e Choice Single Answer   Multiple   Questio on    Qualities of personnel Mana Q ager is :‐ 

t    Correct Answer    Support to top management nswer      Your An    True/False  on      Questio Employment agencies norm mally recruit at t lower & midd dle managem ment level.  t  Support to top management   

  Correct Answer    Fa alse    Your An nswer      he Blank   Select Th   Questio on    Morale of the e M employee can n be improved d through____ _____.  Fa alse    

  Correct Answer    Climate Survey ys  nswer      Your An   Climate Survey ys    

e Choice Mult tiple Answer   Multiple   Questio on    In ndividual abilities can be ex xpanded by en nrolling for :‐

ork assignments     Correct Answer    Training progra ammes , Acqu uiring addition nal degree , Se eeking new wo   Your An nswer      ork assignments   Training progra ammes , Acqu uiring addition nal degree , Se eeking new wo   

e Choice Mult tiple Answer   Multiple   Questio on    Fo ollowing are m measures of e effectiveness o of personnel f function. 

  Correct Answer    Relatedness of f pay to perfor rmance , Redu uced grievanc ces , Improved d moral   nswer      Your An   Relatedness of f pay to perfor rmance , Redu uced grievanc ces , Improved d moral     

e Choice Mult tiple Answer   Multiple   Questio on    Participative fo orms prevalen nt in India are:‐ 

  Correct Answer    Works Committees , Joint Management Councils , Joint Councils     Your Answer         Works Committees , Joint Management Councils , Joint Councils  

    LIST OF ATTEMPTED QUESTIONS AND ANSWERS              Multiple Choice Single Answer     Question   Audit of employee satisfaction contains     Correct Answer   Employee need     Your Answer   Employee need         Multiple Choice Single Answer     Question   Qualities of personnel Manager is :‐     Correct Answer   Support to top management     Your Answer   Support to top management         Multiple Choice Multiple Answer     Question   Special features of the BIR Act are :‐     Correct Answer   Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal      Your Answer   Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal ,  Working conditions          Select The Blank     Question   Problem solving approach method identifies problems which may be interfering with________.     Correct Answer   Employee performance     Your Answer   Employee performance         Multiple Choice Multiple Answer     Question   Process of selection includes :‐     Correct Answer   Preliminary screening , Interviews , Employment tests   

  Your Answer   Preliminary screening , Interviews , Employment tests          Multiple Choice Single Answer     Question   The campus recruitment process is generally repeated :‐     Correct Answer   Every year     Your Answer   Every year         True/False     Question   An exit interview provides last opportunity to discover the nature of dissatisfaction.     Correct Answer   True     Your Answer   True         Multiple Choice Single Answer     Question   What is the critical function of personnel administration?     Correct Answer   Employee relations     Your Answer   Employee relations         Select The Blank     Question   Transfer is viewed as a change in assignment in which the employee moves from ________.     Correct Answer   One job to another     Your Answer   One job to another         Multiple Choice Multiple Answer     Question   Following are measures of effectiveness of personnel function.     Correct Answer   Relatedness of pay to performance , Reduced grievances , Improved moral      Your Answer   Relatedness of pay to performance , Reduced grievances , Improved moral          Select The Blank     Question   Article 43 'A' was inserted in the constitution under the ________.  

  Correct Answer   Directive Principles of State Policy     Your Answer   Fundamental Rights         True/False     Question   Personnel department has to design the organizational structure which should be in tune with the  Organization's strategies.     Correct Answer   True     Your Answer   True         Multiple Choice Multiple Answer     Question   What are the stapes in job analysis?     Correct Answer   Select a jobs , Gather data on job. , Prepare job descriptions      Your Answer   Job enrichment , Select a jobs , Gather data on job. , Prepare job descriptions          Match The Following   Question Correct Answer Your Answer      Advantages of career planning Satisfied employee's needs for recognition Satisfied employee's needs for  recognition      Advancement stage Age of 30‐45 Age of 30‐45      Job performance Career progression Career progression      Retirement phase Completes one career & moves on to another Completes one career & moves on to another            True/False     Question   Consultative participation involves a higher degree of sharing views.     Correct Answer   False  

  Your Answer   True         Multiple Choice Multiple Answer     Question   Under BIR Act an Appellate court hears appeals against the orders of :‐     Correct Answer   The Registrar of Union , Labour Commissioner , Wage boards      Your Answer   The Registrar of Union , Labour Commissioner , Wage boards          Select The Blank     Question   Information Technology reverses the effect of ________.     Correct Answer   Bureaucracy     Your Answer   Bureaucracy         True/False     Question   Induction is part of training.     Correct Answer   True     Your Answer   True         Select The Blank     Question   The objective of ID Act is higher productivity which contributes to the ________.     Correct Answer   Country's prosperity     Your Answer   Country's prosperity         Multiple Choice Multiple Answer     Question   The employees whose quality & quantity of work is unsatisfactory, can be because of the following  :‐     Correct Answer   Lack of abilities , Training , Motivation      Your Answer   Lack of abilities , Training , Motivation , Suggestion          True/False  

  Question   Manual need not be revised periodically.     Correct Answer   False     Your Answer   True         Multiple Choice Single Answer     Question   Who is appointed by Govt. to solve labour dispute?     Correct Answer   Labour Commissioner     Your Answer   Labour welfare officer         Match The Following   Question Correct Answer Your Answer      Procedure of training Identify training needs Identify training needs      Induction Reduces Turnover Organization      Training Exposed to new idea Job analysis      Type of training Job rotation Job rotation            Multiple Choice Single Answer     Question   The policy serves as a :‐     Correct Answer   Guide     Your Answer   Rule         Multiple Choice Single Answer     Question   The workers interest lies in improving their:‐     Correct Answer   Earnings  

  Your Answer   Living standard         Multiple Choice Multiple Answer     Question   The Contract Labour act provides for :‐     Correct Answer   Abolition of contract labour , Improve conditions of work , Provision for health & welfare      Your Answer   Abolition of contract labour          Select The Blank     Question   Job enrichment is ________ loading of the job.     Correct Answer   Vertical     Your Answer   Minimum         Select The Blank     Question   Management prefer merit as the basis of ________.     Correct Answer   Promotion     Your Answer   Promotion         Select The Blank     Question   Discipline is a process to correct & mould employees for ________.     Correct Answer   Better performance     Your Answer   Better performance         True/False     Question   It is mandatory in all States to inform the employment exchange of vacancies at workmen level.     Correct Answer   False     Your Answer   True         Multiple Choice Single Answer     Question   The objective of ID Act is to :‐  

  Correct Answer   Improve service conditions     Your Answer   Improve service conditions         Multiple Choice Multiple Answer     Question   In up gradation the job is upgraded in the organizational hierarchy, and the result of which the  employee gets :‐     Correct Answer   More salary , Higher authority , Responsibility      Your Answer   More salary , Higher authority , Responsibility          Multiple Choice Single Answer     Question   Decision of Works Committee are :‐     Correct Answer   Recommendatory     Your Answer   Mandatory         Multiple Choice Multiple Answer     Question   Job descriptions may be used to set up :‐     Correct Answer   Goals , Targets , Standards of performance      Your Answer   Goals , Targets , Standards of performance          Multiple Choice Single Answer     Question   A prior arrangement for the distribution of the gains of the higher production & participation, is a  necessary condition for :‐     Correct Answer   Success     Your Answer   Success         Select The Blank     Question   The composition of Works Committee is consisting of equal numbers from ________.     Correct Answer   Employer & employees     Your Answer   Employer & employees       

 True/False     Question   Gratuity is paid at the rate of 18 day's wages for every completed year of service.     Correct Answer   False     Your Answer   False         True/False     Question   Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in  the perview of Workers Participation Schemes.     Correct Answer   False     Your Answer   False         True/False     Question   Before any behavior has taken place the consequences of undesirable behavior are communicated  to the employee.     Correct Answer   True     Your Answer   True         Multiple Choice Multiple Answer     Question   Personnel Management helps in :‐     Correct Answer   Identifying the best talent , Attracting & retain capable person , Motivating personnel to  achieve excellence in work.      Your Answer   Identifying the best talent , Attracting & retain capable person , Motivating personnel to  achieve excellence in work.          True/False     Question   Standing orders means the rules of conduct for workmen employed in industrial establishments.     Correct Answer   False     Your Answer   True         Select The Blank     Question   Personnel Administration is concerned with managing people at________.  

  Correct Answer   Work     Your Answer   Work         Multiple Choice Multiple Answer     Question   Personnel man must be a person who must have the following:‐     Correct Answer   Sensibility , Conceptual Skill , Human relation skill      Your Answer   Marketing Skill , Conceptual Skill , Human relation skill          Multiple Choice Single Answer     Question   Grievance & complaints can be reduced through     Correct Answer   Communication     Your Answer   Communication         Multiple Choice Single Answer     Question   A policy is a rule of predetermined :‐     Correct Answer   Course of action     Your Answer   Course of action         Multiple Choice Multiple Answer     Question   Following actions are initiated by HR department in Performance Appraisal System :‐     Correct Answer   Devising appropriate appraisal system , To train the line managers , To device norms &  instruments for employees appraisal periodically      Your Answer   Devising appropriate appraisal system , To device norms & instruments for employees  appraisal periodically , To negotiate with workers & trade unions          Select The Blank     Question   Trade union prefer ________ as a sole basis of promotion.     Correct Answer   Seniority     Your Answer   Seniority       

       

LIST OF ATTEMPTED QUESTIONS AND ANSWERS     

  

 Multiple Choice Single Answer    Question    In majority of the companies increments are linked with :‐    Correct Answer     Performance    Your Answer     Performance         Multiple Choice Single Answer    Question    of highly skilled manpower with short period but non recurring in nature can be solved through :‐    Correct Answer     Consultants    Your Answer     Consultants         Multiple Choice Multiple Answer    Question     Promotion policies are as follows :‐    Correct Answer    It should be consistent & should be applied uniformly to all employees , It should be fair & impartial ,  Favoritism should not be taken as a basis of promotion     Your Answer    It should be consistent & should be applied uniformly to all employees , It should be fair & impartial ,  Favoritism should not be taken as a basis of promotion             Shortage   

 True/False    Question    The ten years of a career are termed as the Establishment stage.    Correct Answer    False    Your Answer    False         Multiple Choice Single Answer    Question    Aims of Personnel Administration is :‐    Correct Answer    cooperation of people    Your Answer    cooperation of people         Multiple Choice Multiple Answer    Question    are measures of effectiveness of personnel function.    Correct Answer     Relatedness of pay to performance , Reduced grievances , Improved moral     Your Answer     Relatedness of pay to performance , Reduced grievances , Improved moral          Select The Blank    Question     Advertisement is an ________ of seeking recruits.    Correct Answer    way  Effective  Following  Getting         

Getting 

  Your Answer    choice         Match The Following  Question  Answer  Your Answer    Objective of industry  Profit Profit    Maintenance of work force  Welfare Activity  Welfare Activity    Principles of Personnel Administration  labour  labour    Personnel Manager has to have support  Top Management  Top Management           Select The Blank    Question    is viewed as a change in assignment in which the employee moves from ________.    Correct Answer    One job to another    Your Answer   

Preferred 

Correct   

 

Labour  Labour 

Dignity of  Dignity of 

   

Transfer 

 

 

One job to another         True/False    Question    solving approach should be used where criticisms are specific & focused on the person.    Correct Answer    False    Your Answer    True         Select The Blank    Question    An effective organization must meet both company's objectives & employee ________.    Correct Answer      Your Answer           Multiple Choice Single Answer    Question    The compensation survey data is collected through :‐    Correct Answer     Questionnaire    Your Answer     Questionnaire         Select The Blank    Question        Needs  Needs      Problem 

 

The year ________ was witnessed as the year of industrial unrest.    Correct Answer    1920    Your Answer    1920         Multiple Choice Single Answer    Question     Personnel Administration is connected with :‐    Correct Answer     Employee    Your Answer     Employee         Multiple Choice Multiple Answer    Question    are the purposes of promotion :‐    Correct Answer    Following     

 

To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To  reward loyal employees     Your Answer     

To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To  reward loyal employees          Multiple Choice Multiple Answer    Question    Job enrichment increases :‐    Correct Answer     Responsibility , Autonomy , Control    

  Your Answer    Responsibility , Autonomy          Multiple Choice Single Answer    Question    department must have the knowledge of:‐    Correct Answer     Employee's attitudes & work preferences    Your Answer     Employee's attitudes & work preferences         True/False 

Control , 

Personal 

  Question     Personnel department has to design the organizational structure which should be in tune with the  Organization's strategies.    Correct Answer    True    Your Answer    True         True/False    Question    Job analysis is a systematic process of collecting information about a job.    Correct Answer    True    Your Answer    True                 

 Select The Blank    Question     ________ is a function of Personnel department    Correct Answer      Your Answer           True/False    Question    The recruitment agency is paid certain % of the incumbents' salary as professional charges.    Correct Answer    False    Your Answer    True         Multiple Choice Single Answer    Question    Who is appointed by Govt. to solve labour dispute?    Correct Answer    Commissioner    Your Answer    Commissioner         Select The Blank    Question    Each person has a unique ________.    Correct Answer     Personality    Your Answer    Ability    Labour          Training  Training 

Labour 

       Multiple Choice Single Answer    Question    of Personnel Administration is:‐    Correct Answer    compliance with law    Your Answer    compliance with law         Select The Blank    Question     ________ can reduces anxiety in the new employee.    Correct Answer      Your Answer           Multiple Choice Single Answer    Question    The Personnel Department along with the support of Line Managers shall be responsible for :‐    Correct Answer    & development    Your Answer    & development         True/False    Question    external & internal influences on the organization.    Correct Answer    True  There are  Training    Induction  Induction  Objective 

Ensure 

Ensure 

Training 

 

  Your Answer    True         True/False    Question     Assessment centers is one method to understand promotable employees in the organization.    Correct Answer    True    Your Answer    True         Multiple Choice Single Answer    Question     Organization can cope up with change with :    Correct Answer    improvement program    Your Answer    improvement program         Multiple Choice Multiple Answer    Question    Role of Personnel Administrator consists of :‐    Correct Answer    Fire fighting Role , Counselor's Role , Legal Role     Your Answer     Counselor's Role , Legal Role , Communication Role        

 

 

 

Quality 

Quality 

 

 

 Multiple Choice Multiple Answer    Question    Aims of the Works Committee are:‐    Correct Answer       

To promote good relations , To comment on matters of common interest , To endeavor to compose any  differences     Your Answer     

To promote good relations , To comment on matters of common interest , To endeavor to compose any  differences          Multiple Choice Single Answer    Question     

Fair practices in selecting the right man for right job provide opportunities for career growth based on :‐    Correct Answer    Merit    Your Answer     Performance         Multiple Choice Multiple Answer    Question     Personnel Management helps in :‐    Correct Answer     Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve  excellence in work.     Your Answer     Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve  excellence in work.          Multiple Choice Multiple Answer   

Job descriptions may be used to set up :‐    Correct Answer    Targets , Standards of performance     Your Answer    Targets , Standards of performance          Multiple Choice Single Answer    Question    Audit of employee satisfaction contains    Correct Answer     Employee need    Your Answer     Employee need         Select The Blank    Question        Goals , 

Goals , 

The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation  of ________.    Correct Answer     Unorganized labour    Your Answer     Unorganized labour         Multiple Choice Single Answer    Question     

The supervisor ranks all the persons in his department from the best to the worst using a specified overall :‐    Correct Answer      Your Answer     Supervision  Criterion 

       Multiple Choice Single Answer    Question    web pages, prospective applicants can obtain information about :‐    Correct Answer     Application procedure    Your Answer     Application procedure         Select The Blank    Question    Level of expertise of employee can be determined through ________.    Correct Answer     Competency Mapping    Your Answer     Competency Mapping         True/False    Question    It is difficult to measure service & judge the seniority.    Correct Answer    False    Your Answer    True         Select The Blank    Question              Through 

Job evaluation is the process by which relative worth of ________ in the organization is determined for the  purpose of salary computation.    Correct Answer    jobs    Your Answer    jobs         Multiple Choice Single Answer    Question    compensation programmes is significant in :‐    Correct Answer     Personnel management    Your Answer     Personnel management         True/False    Question    To remain competitive, organization needs to build positive employee relation.    Correct Answer    False    Your Answer    True         Multiple Choice Multiple Answer    Question    What are the objectives of induction?    Correct Answer    anxiety , Reduce turnover , Save time   Reduce          Design of  Various 

Various 

  Your Answer    anxiety , Save time          Multiple Choice Multiple Answer    Question    BIR Act an Appellate court hears appeals against the orders of :‐    Correct Answer    The Registrar of Union , Labour Commissioner , Wage boards     Your Answer    The Registrar of Union , Labour Commissioner , Wage boards          Match The Following  Question  Answer  Your Answer    Procedure of training  training needs  training needs    Induction  Turnover  Turnover    Training  to new idea  to new idea    Type of training  Job rotation  Job rotation 

Reduce 

Under 

 

 

Correct   

Identify  Identify 

Reduces  Reduces 

Exposed  Exposed 

   

         Multiple e Choice Multi iple Answer    Questio on    BIR Act la ays special em mphasis on :‐    Correct Answer   llective bargaining , Prevention of strikes s , Prevention of lockouts    Col   Your An nswer     Col llective bargaining , Prevention of strikes s , Prevention of lockouts        

e Choice Mult tiple Answer   Multiple   Questio on    ta is :‐  Through human resou urce information system dat   Correct Answer    Stored , A Acquired , Ana alyzed     Your An nswer    Stored , A Acquired , Ana alyzed         Multiple e Choice Mult tiple Answer    Questio on    zational hiera In up gradation the job b is upgraded in the organiz archy, and the result of whic h the employ c yee gets  :‐    Correct Answer    More salary , Higher authority , Responsibility     Your An nswer    More salary , Higher authority , Responsibility       

 True/False  on      Questio There is o only one theo ory which expl lains the impa act of compensation on employee behav ior.  n v   Correct Answer    False    Your An nswer    False        True/False    Questio on    Case met thod is one of f the training t type.    Correct Answer    True    Your An nswer    True        Multiple e Choice Single Answer    Questio on    Personne el Administrat tion is connected with :‐    Correct Answer    Employee  nswer      Your An Employee       e Choice Single Answer   Multiple   Questio on   

The work kers interest lies in improving their:‐    Correct Answer    Earnings    Your An nswer    Living sta andard        Multiple e Choice Single Answer    Questio on    Which is external influ uence in the organization?   Correct Answer    ion.  Govt. Rules & Regulati   Your An nswer    Govt. Rules & Regulati ion.        Select Th he Blank    Questio on    The Works Committee e are set up un nder the ____ _____.    Correct Answer    Industrial Dispute Act    Your An nswer    Factory A Act        Multiple e Choice Mult tiple Answer    Questio on    Under BIR Act an Appe ellate court he ears appeals a against the orders of :‐    Correct Answer   

The Regis strar of Union n , Labour Com mmissioner , W Wage boards    Your An nswer    The Regis strar of Union n , Labour Com mmissioner , W Wage boards        True/False    Questio on    The MBO O approach inv volves establishing perform mance goals jo ointly by Superior & subord dinates.    Correct Answer    True    Your An nswer    True        Select Th he Blank    Questio on    ________ _ means limitation of organ nized action.   Correct Answer    g  Directing   Your An nswer    Directing g        Multiple e Choice Mult tiple Answer    Questio on    Disadvan ntages of meri it based prom motions are :‐   Correct Answer    ement of merit is highly diff ficult , Many p people distrus st the management's integr rity in judging merit ,  Measure rit measurement are subjec ctive   The techniques of mer

  Your An nswer    Measure ement of merit is highly diff ficult , Many p people distrus st the management's integr rity in judging merit ,  rit measurement are subjec ctive   The techniques of mer               Multiple e Choice Single Answer    Questio on    Which of f the following g is the Manag gerial function n of Personne el Administration?    Correct Answer    Planning    Your An nswer    Planning        True/False    Questio on    Job analy ysis is a system matic process of collecting iinformation a about a job.    Correct Answer    True    Your An nswer    True       he Blank   Select Th   Questio on     

There are e two types of f discipline, co orrective and  ________.    Correct Answer    Preventiv ve    Your An nswer    Preventiv ve        True/False    Questio on    Productio on transfers a are caused due e to changes iin market dem mand.    Correct Answer    False    Your An nswer    False        Multiple e Choice Mult tiple Answer    Questio on    Which ar re the internal factors?    Correct Answer    Strategy   Organization culture , Leadership , S   Your An nswer    Leadersh hip , Economic c condition , O Organization c culture         Multiple e Choice Single Answer    Questio on    Promotio on which does s not receive a any increase i n salaries is ca alled    Correct Answer   

Dry prom motion    Your An nswer    Dry prom motion                    Multiple e Choice Single Answer    Questio on    Objective e of Personne el Administrati ion is:‐    Correct Answer    ompliance wit th law  Ensure co   Your An nswer    Ensure co ompliance wit th law       he Blank   Select Th   Questio on    Some appraisers, at tim mes, rate pers sons they like  ________ than those they do not like.  e y   Correct Answer    Higher    Your An nswer    Higher        

 Multiple e Choice Single Answer    Questio on    Principle of Personnel Administratio on is:‐    Correct Answer    c Selection  Scientific   Your An nswer    Scientific c Selection        True/False    Questio on    The adve ertisement does not necess sarily create a  positive imag ge of the company.    Correct Answer    False    Your An nswer    False        Multiple e Choice Mult tiple Answer    Questio on    Following g are the purp poses of prom motion :‐    Correct Answer    ote employee e's self development by red ducing labour turnover , To built loyalty & & to boost mo orale , To  To promo reward lo oyal employee es     Your An nswer    To promo ote employee e's self development by red ducing labour turnover , To built loyalty & & to boost mo orale , To  reward lo oyal employee es         Multiple e Choice Mult tiple Answer 

  Questio on    What are e the objective es of training? ?    Correct Answer    e to new idea , Expanding knowledge , To o Motivate em mployees   Exposure   Your An nswer    Exposure e to new idea , Expanding knowledge                 Multiple e Choice Mult tiple Answer    Questio on    Role of P Personnel Adm ministrator con nsists of :‐    Correct Answer    le , Fire fightin ng Role , Coun nselor's Role  Legal Rol   Your An nswer    Fire fight ting Role , Cou unselor's Role , Communica ation Role        The Following   Match T Question n  Correct A Answer  Your Ans swer    k  Feedback Information  Information   

  of work life  Quality o Quality C Circles  Quality C Circles    Autonom my  Responsi ibility  Responsi ibility    Variety  Different t Skills  Different t Skills          Multiple e Choice Mult tiple Answer    Questio on    BIR Act la ays special em mphasis on :‐    Correct Answer    e bargaining , Prevention o of strikes , Prev vention of loc ckouts   Collective   Your An nswer    Collective e bargaining , Prevention o of strikes , Prev vention of loc ckouts         Select Th he Blank    Questio on    Transfer is a ________ _.    Correct Answer    ment  Horizontal job assignm

  Your An nswer    Horizontal job assignm ment        True/False  on      Questio  orders means the rules of conduct for w Standing  workmen emp ployed in industrial establis shments.    Correct Answer    False    Your An nswer    True        Multiple e Choice Single Answer    Questio on    Employees have certain expectation ns from the o rganization re egarding their :‐    Correct Answer    Career de evelopment    Your An nswer    Professio onal developm ment        Multiple e Choice Single Answer    Questio on    Decision of Works Com mmittee are :‐ ‐    Correct Answer    Recommendatory    Your An nswer    Obligator ry 

      Multiple e Choice Single Answer    Questio on    The bene efit to employ yer under the Employment  Exchange is that he has a w wider choice o of :‐    Correct Answer    Applicant ts    Your An nswer    Applicant ts        True/False    Questio on    Problem solving appro oach should be used where e criticisms are e specific & fo ocused on the  person.    Correct Answer    False    Your An nswer    True        Multiple e Choice Mult tiple Answer    Questio on    The compensation pra actices differ in the followin ng ways :‐    Correct Answer    Structure e , Mix , Quantum     Your An nswer    Structure e , Mix , Quantum       

 Multiple e Choice Single Answer    Questio on    Shortage e of skilled em mployee's can be solved thro ough :‐    Correct Answer    Training    Your An nswer    Overtime e        True/False    Questio on    Induction n also helps to o old employe ees.    Correct Answer    False    Your An nswer    False                    Multiple e Choice Mult tiple Answer    Questio on    Methods s of forecastin ng demand for r human resou urces are :‐    Correct Answer    stimates , Trend projection , Unit level de a emand forecasting   Expert es  

  Your An nswer    emand foreca Expert es stimates , Trend projection , Unit level de asting        he Blank   Select Th   Questio on    Analyze & & solve proble ems from a __ _______ orien nted point of v view.    Correct Answer    Profit    Your An nswer    Employee        Multiple e Choice Single Answer    Questio on    Following g is the intern nal way of hum man resources s supply:‐    Correct Answer    Resources Aud dit  Human R   Your An nswer    Human R Resources Aud dit        Match T The Following  Question n  Correct A Answer  Your Ans swer    ss in Personne el Managemen nt  IT proces Reductio on in cost 

Reductio on in cost    HRIS  Facilitate es Personnel d decisions  Facilitate es Personnel d decisions    anel of expert ts  Online pa Standard d disciplinary a actions  Training & & developme ent    Online gu uidelines to lin ne managers  Organizational development  d disciplinary a actions  Standard        e Choice Single Answer   Multiple   Questio on    Qualities s of personnel Manager is :‐ ‐    Correct Answer    Support t to top management    Your An nswer    Support t to top management        Multiple e Choice Single Answer    Questio on    The management's primary interest t lies in :‐    Correct Answer   

Improvin ng productivity y    Your An nswer    Improvin ng productivity y        Select Th he Blank    Questio on    Shop Cou uncil for each department in an industry  y where _____ ____ workmen n are employe d.  e   Correct Answer    500 or m more    Your An nswer    100 or m more        Select Th he Blank    Questio on    ________ _ method of t training is con nnected to rea al life problem m.    Correct Answer    Case    Your An nswer    Case        Multiple e Choice Mult tiple Answer    Questio on    Personne el Administrat tion can contr ribution in.    Correct Answer    he Problems , , Interpretatio on of cost & be enefits , Salar ry Package   Solving th   Your An nswer   

Solving th he Problems , , Interpretatio on of cost & be enefits , Salar ry Package        e Choice Single Answer   Multiple   Questio on    In majori ity of the com mpanies increm ments are link ked with :‐    Correct Answer    ance  Performa   Your An nswer    Promotio on        Select Th he Blank    Questio on    Resignati ion used sparingly, results i in ________.   Correct Answer    Promotio on    Your An nswer    Acceptan nce             True/False    Questio on    Case method is s one of the tr raining type. LIST T OF ATTEMP PTED QUESTIO ONS AND ANS SWERS         

  Correct Answer    True    Your An nswer      True    

 Select Th he Blank    Questio on    An effective or A rganization mu ust meet both h company's o objectives & e employee ____ _____. 

  Correct Answer    N Needs  nswer      Your An   Needs  N   

 Multiple e Choice Mult tiple Answer    Questio on    Aims of the Wo A orks Committ ee are:‐ 

  Correct Answer    To promote go ood relations , , To comment t on matters o of common int terest , To end deavor to  e any differenc ces   compose   Your An nswer    To promote go ood relations , , To comment t on matters o of common int terest , To end deavor to  compose e any differenc ces     he Blank   Select Th   Questio on    __ _______ has impact on em mployee's beha avior at work. .    

  Correct Answer    N Nuclear Family y  nswer      Your An   Nuclear Family N y    

e Choice Mult tiple Answer   Multiple   Questio on    following g :‐  The employees s whose qualit ty & quantity of work is unsatisfactory, c can be becaus se of the 

  Correct Answer    La ack of abilities s , Training , M Motivation     Your An nswer       True/False    Questio on    Personnel Department can n not contribute e for organization strategy..  La ack of abilities s , Training , M Motivation     

  Correct Answer    Fa alse  nswer      Your An   Fa alse    

e Choice Single Answer   Multiple

  Questio on    The supervisor r ranks all the  persons in his s department from the bes st to the worst t using a  specified d overall :‐    Correct Answer    Criterion    Your An nswer      Criterion    

e Choice Mult tiple Answer   Multiple   Questio on    Fo ollowing actio ons are initiate ed by HR department in Pe erformance Ap ppraisal System :‐ 

  Correct Answer    D Devising appro opriate apprai sal system , T To train the line managers ,  To device norms &  ents for emplo oyees appraisa al periodically y   instrume   Your An nswer    Devising appro D opriate apprai sal system , T To train the line managers ,  To device norms &  instrume ents for emplo oyees appraisa al periodically y       

e Choice Single Answer   Multiple   Questio on    Performance appraisal indic cates how the employees has performed d on the :‐ 

  Correct Answer    Jo ob    Your An nswer      he Blank   Select Th   Questio on    Jo ob enrichment is ________ _ loading of th he job.  Jo ob    

  Correct Answer    V Vertical  nswer      Your An   he Blank   Select Th   Questio on    stage.  __ _______ can be utilized for r employees p promotion & p progress from m one stage to o another  Vertical  V   

  Correct Answer    Jo ob analysis da ata    Your An nswer      Jo ob analysis da ata    

e Choice Mult tiple Answer   Multiple   Questio on    The compensation practices s differ in the following way ys :‐ 

  Correct Answer    M Mix , Quantum m , Structure  nswer      Your An   St tructure , Mix x , Quantum    

e Choice Mult tiple Answer   Multiple   Questio on    Procedure for t training includ des the follow wing :‐ 

  Correct Answer    Id dentify trainin ng needs , Spe ecify training o objectives , De esign training  methods   nswer      Your An   Id dentify trainin ng needs , Spe ecify training o objectives , De esign training  methods     

e Choice Single Answer   Multiple   Questio on    Which cost can W n save through h good induct tion or orienta ation program m? 

  Correct Answer    La abour Cost.  nswer      Your An   Fixed Cost    

e Choice Single Answer   Multiple   Questio on    :‐  The appraiser o offers assistan nce to the app praisee to imp prove perform mance & must identify 

  Correct Answer    Specific action plans    Your An nswer       True/False  on      Questio Temporary sho ortage of man npower can no ot manage thr rough overtim me.  Specific action plans    

  Correct Answer    Fa alse  nswer      Your An   Fa alse    

e Choice Single Answer   Multiple   Questio on    What is the critical function  of personnel administratio W on? 

  Correct Answer    Employee relat tions  nswer      Your An Employee relat tions 

 

  

e Choice Single Answer   Multiple   Questio on    Audit of emplo A oyee satisfactiion contains 

  Correct Answer    Employee need d  nswer      Your An    True/False  on      Questio Direct compensations are m D medical benefits, paid leave & insurance.  Employee need d    

  Correct Answer    Fa alse    Your An nswer      Fa alse    

e Choice Mult tiple Answer   Multiple   Questio on    In nformation Te echnology hel ps the business in :‐ 

  Correct Answer    Restructuring , Reengineerin ng , Outsourci ing   nswer      Your An   Restructuring , Reengineerin ng , Outsourci ing     

e Choice Single Answer   Multiple   Questio on    It t is an assump ption that the  employee lea arn more with the :‐ 

  Correct Answer    Le ength of service    Your An nswer      Le ength of service    

e Choice Single Answer   Multiple   Questio on    Ef ffective emplo oyee compen sation leads t to improveme ents in employ ee's :‐  y

  Correct Answer    A Absenteeism  nswer      Your An    True/False  on      Questio Compensation should not en nsure internal equity.  Performance    

  Correct Answer    Fa alse  nswer      Your An   Fa alse    

The Following   Match T Question n    el Manageme ent  IT process in Personne   HRIS    Online p panel of exper rts    guidelines to li ine managers  Online g evelopment   ganizational de Org      Select Th he Blank    Questio on    __ _______ can reduces anxie ety in the new w employee.     ent Organization nal developme Standard discipli nary actions Standard dis sciplinary actio ons  Facilitates Person nnel decisions s Facilitates Personnel deciisions  Reduction in n cost Reduction in cost  Cor rrect Answer Your Answer 

  Correct Answer    In nduction  nswer      Your An   he Blank   Select Th   Questio on    Management b M by Objectives  is a system of f ________.  In nduction    

  Correct Answer    Performance A Appraisal    Your An nswer       True/False  on    Problem solvin ng approach m method identif fies problems which may b e interfering w with    Questio employee performanc ce.  Performance A Appraisal    

  Correct Answer    True  nswer      Your An   True    

e Choice Mult tiple Answer   Multiple   Questio on    Sa atisfactory res solution of th e disputes ma ay avoid the fo ollowing :‐ 

  Correct Answer    Ill will , Strikes , Non co‐oper rative actions   nswer      Your An   he Blank   Select Th   Questio on    Only________ jobs are need O ded to take up p for job analy ysis study.  Ill will , Strikes , Non co‐oper rative actions     

  Correct Answer    Critical  nswer      Your An   Critical    

The Following   Match T Question n    MBO    raisal  Self appr   ect  Halo effe   tendency erro or  Central t        Raters avoid high h/low ratings Raters avoid d high/low rat tings  Raters personal o opinion Raters perso onal opinion  Opp portunity to e express himself Opportunity y to express hiimself  Esta ablishing perf formance goals  Establishing perfo ormance goals s  Cor rrect Answer Your Answer 

 Multiple e Choice Mult tiple Answer    Questio on    Methods of for M recasting dem mand for huma an resources a are :‐ 

  Correct Answer    Ex xpert estimates , Trend pro ojection , Unit t level demand d forecasting   

  Your An nswer     

Ex xpert estimates , Trend pro ojection , Unit t level demand d forecasting      

e Choice Mult tiple Answer   Multiple   Questio on    As per the Edw A ward Flippo Pe ersonnel Administration is :‐ 

  Correct Answer    M Maintenance o of Human Res ource , Integr ration of Human Resource ,, Developmen nt of  Resource   Human R   Your An nswer    Human R Resource      True/False  on      Questio An exit intervie A ew provides la ast opportunit ty to discover the nature of f dissatisfactio on.  Maintenance o M of Human Res ource , Integr ration of Human Resource ,, Developmen nt of 

  

  Correct Answer    True  nswer      Your An    Select Th he Blank    Questio on    __ _______ ener rgizes human  behavior to a achieve goals. True    

  Correct Answer    M Motivation    Your An nswer      he Blank   Select Th   Questio on    The Minimum Wages act fix xes & revises m minimum wag ges for a certa ain class of wo orkmen to  prevent e exploitation o of ________.    Correct Answer    U Unorganized la abour  nswer      Your An    True/False  on      Questio Eligibility for gr ratuity is miniimum 10 year rs of service. Unorganized la U abour     Motivation  M   

  Correct Answer    Fa alse    Your An nswer    Fa alse 

   True/False  on      Questio

  

To conduct com mpensation su urvey data should be manip pulated. 

  Correct Answer    Fa alse  nswer      Your An   Fa alse    

e Choice Single Answer   Multiple   Questio on    The manageme ent's primary  interest lies in :‐ 

  Correct Answer    Im mproving prod ductivity    Your An nswer      Im mproving prod ductivity    

e Choice Single Answer   Multiple   Questio on    Decision of Wo D orks Committe ee are :‐ 

  Correct Answer    Recommendat tory  nswer      Your An   Recommendat tory    

e Choice Mult tiple Answer   Multiple   Questio on    formation sys Through human resource inf stem data is :‐ ‐ 

  Correct Answer    A Acquired , Analyzed , Stored d     Your An nswer       True/False  on      Questio Measurement of merit is ve ry easy.  M Acquired , Analyzed , Stored A d     

  Correct Answer    Fa alse  nswer      Your An   Fa alse    

e Choice Single Answer   Multiple   Questio on    Merit denotes the :‐  M

  Correct Answer    Past achievement  nswer      Your An   he Blank   Select Th   Questio on    Discipline is a p D process to cor rrect & mould d employees fo or ________.  Past achievement    

  Correct Answer    Better perform mance  nswer      Your An   Better perform mance    

e Choice Single Answer   Multiple   Questio on    exchange es of :‐  Under the Emp U ployment Exch hange Act all e employers are e obliged to in nform employ yment 

  Correct Answer    V Vacancies occu urring  nswer      Your An   Vacancies occu V urring    

e Choice Mult tiple Answer   Multiple   Questio on    Ty ypes of manif festation of co onflicts of unio ons are :‐ 

  Correct Answer    N Non‐co‐operat tion , Argumen nts , Hostility   nswer      Your An   he Blank   Select Th   Questio on    Compensation practices are e ________ across companies & across jo obs.  Non‐co‐operat N tion , Argumen nts , Hostility     

  Correct Answer    D Different  nswer      Your An   Different  D   

e Choice Mult tiple Answer   Multiple   Questio on    The factors affecting the pro ocess of recruitment are :‐

  Correct Answer    O Organization's policy , Gove rnment Policy y , Local market   nswer      Your An Organization's policy , Gove rnment Policy O y , Global market  

   

  

LIST OF ATTEMPTED QUESTIONS AND ANSWERS              Match The Following   Question Correct Answer Your Answer      Shop Council 500 or more workers 500 or more workers      Works Committee I.D.Act I.D.Act      Participation Parting with power Parting with power      WPM Promotion of Industrial Democracy Promotion of Industrial Democracy            Select The Blank     Question   The main objective of the Payment of Wages Act is to ________ in payment of wages.     Correct Answer   Avoid unnecessary delay     Your Answer   Avoid unnecessary delay         Multiple Choice Single Answer     Question   The disciplinary action is not directed towards a person, it is meant to eliminate:‐     Correct Answer   Undesirable behavior     Your Answer   Indiscipline         Multiple Choice Multiple Answer     Question   Through human resource information system data is :‐     Correct Answer   Acquired , Analyzed , Stored   

  Your Answer   Acquired , Analyzed , Stored          Multiple Choice Single Answer     Question   Which is internal influence in the organization?     Correct Answer   Goals & Objective     Your Answer   Goals & Objective         Multiple Choice Multiple Answer     Question   Which are the external influences?     Correct Answer   Technology , Economic condition , Unions      Your Answer   Economic condition , Unions          Multiple Choice Single Answer     Question   The purpose of the Industrial Employment Act is to standardize :‐     Correct Answer   Working conditions     Your Answer   Working conditions         True/False     Question   Under ID Act, unfair acts on the part of employers, workmen or trade unions are called unfair  labour practices.     Correct Answer   False     Your Answer   True         Multiple Choice Single Answer     Question   What is necessary to maintain harmonious employee relation?     Correct Answer   Constant dialogue     Your Answer   Constant dialogue         True/False  

  Question   Employment agencies normally recruit at lower & middle management level.     Correct Answer   False     Your Answer   True         True/False     Question   The Standing Orders Act is applicable to industrial establishments in which 50 or more workmen  are employed.     Correct Answer   False     Your Answer   True         Select The Blank     Question   Transfer is a ________.     Correct Answer   Horizontal job assignment     Your Answer   Horizontal job assignment         Select The Blank     Question   ________ is a function of Personnel department     Correct Answer   Training     Your Answer   Training         Multiple Choice Multiple Answer     Question   What are the objectives of training?     Correct Answer   Exposure to new idea , Expanding knowledge , To Motivate employees      Your Answer   Exposure to new idea , Expanding knowledge , To Motivate employees          Multiple Choice Multiple Answer     Question   Various theories to study an impact of compensation on employee behavior are :‐     Correct Answer   Reinforcement theory , Expectancy theory , Equity theory      Your Answer   Reinforcement theory , Expectancy theory , Equity theory   

      Multiple Choice Single Answer     Question   The benefit to employer under the Employment Exchange is that he has a wider choice of :‐     Correct Answer   Applicants     Your Answer   Applicants         Multiple Choice Multiple Answer     Question   The objective of P.F. Act is to make available the benefits of :‐     Correct Answer   Statutory schemes of PF , Family Pension Fund , Deposit linked insurance fund      Your Answer   Statutory schemes of PF , Family Pension Fund , Deposit linked insurance fund          True/False     Question   Job specification is not related to Qualification of job the holder.     Correct Answer   False     Your Answer   False         Multiple Choice Multiple Answer     Question   The following are the benefits provided under ESI Act :‐     Correct Answer   Sickness benefit , Funeral benefit , Medical benefit      Your Answer   Sickness benefit , Funeral benefit , Medical benefit          Select The Blank     Question   Job enrichment is ________ loading of the job.     Correct Answer   Vertical     Your Answer   Vertical         Multiple Choice Single Answer     Question   Through web pages, prospective applicants can obtain information about :‐     Correct Answer   Application procedure  

  Your Answer   Application procedure         Multiple Choice Single Answer     Question   Shortage of highly skilled manpower with short period but non recurring in nature can be solved  through :‐     Correct Answer   Consultants     Your Answer   Consultants         Multiple Choice Multiple Answer     Question   Personnel Administration can contribution in.     Correct Answer   Solving the Problems , Interpretation of cost & benefits , Salary Package      Your Answer   Solving the Problems , Interpretation of cost & benefits , Salary Package          Multiple Choice Single Answer     Question   The Personnel Department along with the support of Line Managers shall be responsible for :‐     Correct Answer   Training & development     Your Answer   Training & development         Select The Blank     Question   Employees expect their supervisors to play an active role in their ________.     Correct Answer   Career development     Your Answer   Career development         Match The Following   Question Correct Answer Your Answer      Indirect benefits Medical benefit Medical benefit      Factors affecting compensation Supply & demand Supply & demand  

   Incentive system Piece work Piece work      Group incentive plan Cost reduction plan Cost reduction plan            True/False     Question   It is Management prerogative to accept the suggestions of workers.     Correct Answer   True     Your Answer   True         Select The Blank     Question   Many organizations have their own ________ where prospective applicants can obtain data.     Correct Answer   Web pages     Your Answer   Web pages         True/False     Question   Consultative participation involves a higher degree of sharing views.     Correct Answer   True     Your Answer   False         Select The Blank     Question   Article 43 'A' was inserted in the constitution under the ________.     Correct Answer   Directive Principles of State Policy     Your Answer   Directive Principles of State Policy         Multiple Choice Single Answer     Question   New technology & new method of operation demands for :‐     Correct Answer   New & higher level skills  

  Your Answer   New & higher level skills         Select The Blank     Question   Compensation practices are ________ across companies & across jobs.     Correct Answer   Different     Your Answer   Different         Multiple Choice Multiple Answer     Question   Advantages of career planning are :‐     Correct Answer   Reduces turnover , Tap potentials of employees , Motivates employees      Your Answer   Reduces turnover , Tap potentials of employees , Motivates employees          True/False     Question   Gratuity is paid at the rate of 18 day's wages for every completed year of service.     Correct Answer   False     Your Answer   False         Multiple Choice Single Answer     Question   The process of Job Analysis involves :‐     Correct Answer   Clear understanding of the job.     Your Answer   Clear understanding of the job.         True/False     Question   Standing orders means the rules of conduct for workmen employed in industrial establishments.     Correct Answer   False     Your Answer   False         Multiple Choice Single Answer     Question   Which is external influence in the organization?  

  Correct Answer   Govt. Rules & Regulation.     Your Answer   Govt. Rules & Regulation.         Select The Blank     Question   Employees quit if compensation levels are not ________.     Correct Answer   Competitive     Your Answer   Competitive         Multiple Choice Multiple Answer     Question   Following are the purposes of promotion :‐     Correct Answer   To promote employee's self development by reducing labour turnover , To built loyalty & to  boost morale , To reward loyal employees      Your Answer   To promote employee's self development by reducing labour turnover , To built loyalty & to  boost morale , To reward loyal employees          True/False     Question   Temporary shortage of manpower can not manage through overtime.     Correct Answer   False     Your Answer   False         Select The Blank     Question   Assessment centers gives idea about________     Correct Answer   Promotable employee     Your Answer   Promotable employee         Multiple Choice Multiple Answer     Question   Promotion policies are as follows :‐     Correct Answer   It should be consistent & should be applied uniformly to all employees , It should be fair &  impartial , Favoritism should not be taken as a basis of promotion      Your Answer   It should be consistent & should be applied uniformly to all employees , It should be fair &  impartial , Favoritism should not be taken as a basis of promotion   

      Select The Blank     Question   Shop Council for each department in an industry where ________ workmen are employed.     Correct Answer   500 or more     Your Answer   500 or more         Multiple Choice Multiple Answer     Question   Role of Personnel Administrator consists of :‐     Correct Answer   Fire fighting Role , Counselor's Role , Legal Role      Your Answer   Fire fighting Role , Counselor's Role , Legal Role          True/False     Question   Problem solving approach method identifies problems which may be interfering with employee  performance.     Correct Answer   True     Your Answer   True         Multiple Choice Single Answer     Question   A policy is a rule of predetermined :‐     Correct Answer   Course of action     Your Answer   Course of action         Multiple Choice Multiple Answer     Question   The compensation practices differ in the following ways :‐     Correct Answer   Structure , Mix , Quantum      Your Answer   Structure , Mix , Quantum         LIST OF ATTEMPTED QUESTIONS AND ANSWERS            

 Multiple Choice Single Answer     Question   An organizations success depends on the availability of :‐     Correct Answer   Competent human resources     Your Answer   Competent human resources         Multiple Choice Multiple Answer     Question   Personnel man must be a person who must have the following:‐     Correct Answer   Sensibility , Conceptual Skill , Human relation skill      Your Answer   Conceptual Skill , Human relation skill , Sensibility          Multiple Choice Single Answer     Question   Organization can cope up with change with :     Correct Answer   Quality improvement program     Your Answer   Quality improvement program         Multiple Choice Single Answer     Question   If vacancies cannot be filled within the organization, Personnel Department need to prepare a :‐     Correct Answer   Recruitment Plan     Your Answer   Recruitment Plan         Multiple Choice Single Answer     Question   Promotion is an advancement of a employee to a better job in terms of :‐     Correct Answer   Higher responsibility     Your Answer   Higher responsibility         Multiple Choice Single Answer     Question   Principle of Personnel Administration is:‐     Correct Answer   Scientific Selection     Your Answer   Scientific Selection  

      Multiple Choice Single Answer     Question   Performance appraisal indicates how the employees has performed on the :‐     Correct Answer   Job     Your Answer   Job         Multiple Choice Single Answer     Question   Objective of Personnel Administration is:‐     Correct Answer   Ensure compliance with law     Your Answer   Ensure compliance with law         Select The Blank     Question   The composition of Works Committee is consisting of equal numbers from ________.     Correct Answer   Employer & employees     Your Answer   Employer & employees         Multiple Choice Multiple Answer     Question   The advantage of self appraisal is that, the employee :‐     Correct Answer   Is involved , Is committed to the appraisal process , Has an opportunity to correct himself      Your Answer   Is involved , Is committed to the appraisal process , Has an opportunity to correct himself          Select The Blank     Question   Level of expertise of employee can be determined through ________.     Correct Answer   Competency Mapping     Your Answer   Competency Mapping         Multiple Choice Multiple Answer     Question   Job enrichment increases :‐     Correct Answer   Responsibility , Autonomy , Control   

  Your Answer   Responsibility , Autonomy , Control          Multiple Choice Multiple Answer     Question   Job analysis provides information on :‐     Correct Answer   Educational qualifications , Training , Experience      Your Answer   Educational qualifications , Experience          Multiple Choice Single Answer     Question   Personnel Administration is connected with :‐     Correct Answer   Employee     Your Answer   Employee         Multiple Choice Multiple Answer     Question   As per the Edward Flippo Personnel Administration is :‐     Correct Answer   Maintenance of Human Resource , Integration of Human Resource , Development of Human  Resource      Your Answer   Maintenance of Human Resource , Integration of Human Resource , Development of Human  Resource          Select The Blank     Question   Organizations visit campuses to recruit candidates for ________.     Correct Answer   Entry level positions     Your Answer   Entry level positions         True/False     Question   Problem solving approach should be used where criticisms are specific & focused on the person.     Correct Answer   False     Your Answer   False         Multiple Choice Multiple Answer  

  Question   The employees whose quality & quantity of work is unsatisfactory, can be because of the following  :‐     Correct Answer   Lack of abilities , Training , Motivation      Your Answer   Lack of abilities , Training , Motivation          Multiple Choice Single Answer     Question   Qualities of personnel Manager is :‐     Correct Answer   Support to top management     Your Answer   Support to top management         Match The Following   Question Correct Answer Your Answer      Objective of personnel administration Achieve organization goals Achieve organization goals      Contribution of personnel administration Analyze & solve problems Analyze & solve problems      Developing human resources Career planning Training      Maintaining & protecting human resources Evaluation Career planning            True/False     Question   Key result areas are related to Target / Goals of the job holder.     Correct Answer   True     Your Answer   True         Multiple Choice Multiple Answer     Question   Special features of the BIR Act are :‐  

  Correct Answer   Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal      Your Answer   Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal          True/False     Question   Employee should participate in the decision making process.     Correct Answer   True     Your Answer   True         Select The Blank     Question   Personnel department plays an important role in ________.     Correct Answer   Handling disagreements     Your Answer   Handling disagreements         True/False     Question   Participation is impossible at all levels of management.     Correct Answer   False     Your Answer   False         Select The Blank     Question   Morale of the employee can be improved through________.     Correct Answer   Climate Surveys     Your Answer   Climate Surveys         Select The Blank     Question   The year ________ was witnessed as the year of industrial unrest.     Correct Answer   1920     Your Answer   1920         True/False  

  Question   Measurement of merit is very easy.     Correct Answer   False     Your Answer   False         True/False     Question   Compensation should not ensure internal equity.     Correct Answer   False     Your Answer   False         Select The Blank     Question   Advertisement is an ________ of seeking recruits.     Correct Answer   Effective way     Your Answer   Effective way         Select The Blank     Question   Analyze & solve problems from a ________ oriented point of view.     Correct Answer   Profit     Your Answer   Profit         Select The Blank     Question   Management by Objectives is a system of ________.     Correct Answer   Performance Appraisal     Your Answer   Performance Appraisal         Select The Blank     Question   Issues of collective bargaining and ________ are outside the scope of council.     Correct Answer   Individual grievances     Your Answer   Salary negotiations       

 Multiple Choice Multiple Answer     Question   Criteria for selection includes :‐     Correct Answer   Educational accomplishments , Experience , Personal characteristics      Your Answer   Educational accomplishments , Experience , Personal characteristics          Match The Following   Question Correct Answer Your Answer      Third Five Year Plan WP as fundamental principle 1965      Works Committee meeting Monthly Monthly      TISCO's board level participation 1970 WP as fundamental principle      Workers Participation Schemes Attitudinal change Attitudinal change            Select The Blank     Question   Job analysis can help in ________.     Correct Answer   Strategic planning     Your Answer   Performance         True/False     Question   Job of similar responsibilities must be placed in the same grade.     Correct Answer   True     Your Answer   True         Multiple Choice Multiple Answer     Question   Under BIR Act an Appellate court hears appeals against the orders of :‐  

  Correct Answer   The Registrar of Union , Labour Commissioner , Wage boards      Your Answer   The Registrar of Union , Labour Commissioner , Wage boards          Multiple Choice Single Answer     Question   Collective bargaining function comes under :‐     Correct Answer   Firefighting & Legal Role     Your Answer   Firefighting & Legal Role         Multiple Choice Single Answer     Question   Aims of Personnel Administration is :‐     Correct Answer   Getting cooperation of people     Your Answer   Getting cooperation of people         True/False     Question   Hiring, Termination & Turnover of employee dose not involve cost.     Correct Answer   False     Your Answer   False         Multiple Choice Multiple Answer     Question   Job descriptions may be used to set up :‐     Correct Answer   Goals , Targets , Standards of performance      Your Answer   Goals , Targets , Standards of performance          Multiple Choice Single Answer     Question   The creation of new rights as between employer & workers should be outside the jurisdiction of  the :‐     Correct Answer   Participation schemes     Your Answer   Apprenticeship schemes       

 Multiple Choice Multiple Answer     Question   Works Committee normally deal with :‐     Correct Answer   Ventilation , Lighting , Sanitation      Your Answer   Ventilation , Lighting , Sanitation          True/False     Question   To remain competitive, organization needs to build positive employee relation.     Correct Answer   False     Your Answer   False         Multiple Choice Single Answer     Question   Characteristics of personnel Manager is:‐     Correct Answer   Specialist in organization theory     Your Answer   Specialist in organization theory         True/False     Question   Direct compensations are medical benefits, paid leave & insurance.     Correct Answer   False     Your Answer   False      Multiple Choice Multiple Answer     Question   Participative forms prevalent in India are:‐     Correct Answer   Joint Councils , Works Committees , Joint Management Councils      Your Answer   Works Committees , Joint Management Councils , Joint Councils          True/False     Question   The advertisement does not necessarily create a positive image of the company.     Correct Answer   False     Your Answer   False  

      True/False     Question   Job analysis is a systematic process of collecting information about a job.     Correct Answer   True     Your Answer   True         Multiple Choice Multiple Answer     Question   Following are measures of effectiveness of personnel function.     Correct Answer   Relatedness of pay to performance , Reduced grievances , Improved moral      Your Answer   Relatedness of pay to performance , Reduced grievances , Improved moral          Multiple Choice Single Answer     Question   Employees wish to know what career advancements opportunities are available in the :‐     Correct Answer   Organization     Your Answer   Organization         Multiple Choice Multiple Answer     Question   BIR Act lays special emphasis on :‐     Correct Answer   Collective bargaining , Prevention of strikes , Prevention of lockouts      Your Answer   Collective bargaining , Prevention of strikes , Prevention of lockouts          True/False     Question   Organization cant give Layoffs to surplus employee.     Correct Answer   False     Your Answer   False         Multiple Choice Single Answer     Question   The supervisor ranks all the persons in his department from the best to the worst using a specified  overall :‐  

  Correct Answer   Criterion     Your Answer   Criterion         Select The Blank     Question   ________ can reduces anxiety in the new employee.     Correct Answer   Induction     Your Answer   Induction         Select The Blank     Question   ________ method of training is connected to real life problem.     Correct Answer   Case     Your Answer   Case         Select The Blank     Question   The Payment of Bonus Act gives employees a statutory rights to obtain a ________in the profits of  the company.     Correct Answer   Share     Your Answer   Share         Multiple Choice Single Answer     Question   The key to a successful human resource planning is :‐     Correct Answer   An information     Your Answer   An information         Multiple Choice Single Answer     Question   Outsourcing is a viable solution for the companies that do not have sufficient work for :‐     Correct Answer   Full time employees     Your Answer   Full time employees       

 Select The Blank     Question   ________ means limitation of organized action.     Correct Answer   Directing     Your Answer   Directing         True/False     Question   It is difficult to measure service & judge the seniority.     Correct Answer   False     Your Answer   False         True/False     Question   A grout without leader is given a topic for discussion & asked to arrive at a group decision.     Correct Answer   False     Your Answer   True         Multiple Choice Multiple Answer     Question   Solutions to surplus employees are :‐     Correct Answer   Attrition , Early retirement , Layoffs      Your Answer   Early retirement , Layoffs          Select The Blank     Question   There are two types of discipline, corrective and ________.     Correct Answer   Preventive     Your Answer   Preventive         Multiple Choice Multiple Answer     Question   Personnel Management helps in :‐     Correct Answer   Identifying the best talent , Attracting & retain capable person , Motivating personnel to  achieve excellence in work.   

  Your Answer   Attracting & retain capable person , Motivating personnel to achieve excellence in work. ,  Identifying the best talent          Match The Following   Question Correct Answer Your Answer      Objective of industry Profit Profit      Maintenance of work force Labour Welfare Activity Labour Welfare Activity      Principles of Personnel Administration Dignity of labour Dignity of labour      Personnel Manager has to have support Top Management Top Management            Multiple Choice Single Answer     Question   The objective of ID Act is to :‐     Correct Answer   Improve service conditions     Your Answer   Improve service conditions         Multiple Choice Multiple Answer     Question   The factors affecting the process of recruitment are :‐     Correct Answer   Organization's policy , Government Policy , Local market      Your Answer   Organization's policy , Government Policy , Local market          Multiple Choice Single Answer     Question   Career development provides a supply of :‐     Correct Answer   Talents & abilities     Your Answer   Growth opportunities  

      Multiple Choice Single Answer     Question   Effective employee compensation leads to improvements in employee's :‐     Correct Answer   Absenteeism     Your Answer   Absenteeism         Multiple Choice Single Answer     Question   Grievance & complaints can be reduced through     Correct Answer   Communication     Your Answer   Communication         True/False     Question   Personnel Department can not contribute for organization strategy.     Correct Answer   False     Your Answer   False         True/False     Question   Induction also helps to old employees.     Correct Answer   False     Your Answer   False         Multiple Choice Multiple Answer     Question   Which are the internal factors?     Correct Answer   Organization culture , Leadership , Strategy      Your Answer   Organization culture , Leadership , Strategy          True/False     Question   Employee can perform in friendly environment.     Correct Answer   True  

  Your Answer   True         Multiple Choice Single Answer     Question   The benefit to the workers under the Employment Exchange is to register only at one place for  employment instead of contacting number of :‐     Correct Answer   Potential employers     Your Answer   Potential employers         Multiple Choice Single Answer     Question   Potential of managers may be assessed through :‐     Correct Answer   Assessment centers     Your Answer   Assessment centers         Multiple Choice Multiple Answer     Question   Individual abilities can be expanded by enrolling for :‐     Correct Answer   Training programmes , Acquiring additional degree , Seeking new work assignments      Your Answer   Training programmes , Acquiring additional degree , Seeking new work assignments          Multiple Choice Single Answer     Question   Bombay Industrial Relation Act 1946 provides guidelines for the relationship between :‐     Correct Answer   Employees & employer     Your Answer   Employees & employer         True/False     Question   Personnel department plays important role in managing change     Correct Answer   True     Your Answer   True         Select The Blank  

  Question   Under BIR Act a union having a minimum membership of ________of the employees is called a  Representative union.     Correct Answer   0.25     Your Answer   0.25         Multiple Choice Single Answer     Question   Human recourse planning becomes easier because skills available in the organization are :‐     Correct Answer   Documented     Your Answer   Documented         Multiple Choice Single Answer     Question   On short term basis an overtime may be an alternative to :‐     Correct Answer   Recruitment     Your Answer   To complete the production         Multiple Choice Multiple Answer     Question   Approaches to discipline are :‐     Correct Answer   Hot stove rule , Warning , Immediate burn      Your Answer   Hot stove rule , Warning , Immediate burn          Select The Blank     Question   Personnel Administration is concerned with managing people at________.     Correct Answer   Work     Your Answer   Work         Multiple Choice Single Answer     Question   Employees have certain expectations from the organization regarding their :‐     Correct Answer   Career development     Your Answer   Career development  

      Select The Blank     Question   Management prefer merit as the basis of ________.     Correct Answer   Promotion     Your Answer   Promotion         True/False     Question   Payment must be related to performance.     Correct Answer   True     Your Answer   True         Multiple Choice Single Answer     Question   How training need can be assessed?     Correct Answer   Through Performance Appraisal form     Your Answer   Through Performance Appraisal form         Multiple Choice Multiple Answer     Question   Information Technology helps the business in :‐     Correct Answer   Restructuring , Reengineering , Outsourcing      Your Answer   Restructuring , Reengineering , Outsourcing          Select The Blank     Question   An effective organization must meet both company's objectives & employee ________.     Correct Answer   Needs     Your Answer   Needs         True/False     Question   Manual need not be revised periodically.     Correct Answer   False  

  Your Answer   False         Match The Following   Question Correct Answer Your Answer      Change Empowerment Empowerment      Diagnosis Pilot Study Pilot Study      External influences Technology Technology      Internal factor Leadership Training         LIST OF ATTEMPTED QUESTIONS AND ANSWERS              Multiple Choice Multiple Answer     Question   Personnel man must be a person who must have the following:‐     Correct Answer   Sensibility , Conceptual Skill , Human relation skill      Your Answer   Sensibility , Conceptual Skill , Human relation skill          Multiple Choice Multiple Answer     Question   Works Committee is related with :‐     Correct Answer   Latrines , Urinals , Temperature      Your Answer   Latrines , Urinals , Temperature          True/False     Question   The ten years of a career are termed as the Establishment stage.     Correct Answer   False     Your Answer   False  

      Select The Blank     Question   Analyze & solve problems from a ________ oriented point of view.     Correct Answer   Profit     Your Answer   Profit         Multiple Choice Multiple Answer     Question   BIR Act lays special emphasis on :‐     Correct Answer   Collective bargaining , Prevention of strikes , Prevention of lockouts      Your Answer   Collective bargaining , Prevention of strikes , Prevention of lockouts , Prevention of disputes          Multiple Choice Multiple Answer     Question   Promotion policies are as follows :‐     Correct Answer   It should be consistent & should be applied uniformly to all employees , It should be fair &  impartial , Favoritism should not be taken as a basis of promotion      Your Answer   It should be fair & impartial , Favoritism should not be taken as a basis of promotion , There  should be transparent policy for the promotion          Select The Blank     Question   Job enrichment is ________ loading of the job.     Correct Answer   Vertical     Your Answer   Vertical         Multiple Choice Multiple Answer     Question   Which are the key factor in the management of human component?     Correct Answer   Land , Material , Money      Your Answer   Material , Money , Machine          Multiple Choice Single Answer     Question   Who can conduct Orientation Program?  

  Correct Answer   Operating Manager     Your Answer   Operating Manager         Multiple Choice Multiple Answer     Question   Job descriptions may be used to set up :‐     Correct Answer   Goals , Targets , Standards of performance      Your Answer   Goals , Targets , Standards of performance          Multiple Choice Single Answer     Question   What is Job analysis?     Correct Answer   Systematic process of collecting information about job.     Your Answer   Systematic process of collecting information about job.         Select The Blank     Question   The year ________ was witnessed as the year of industrial unrest.     Correct Answer   1920     Your Answer   1920         Multiple Choice Single Answer     Question   Personnel Administration is connected with :‐     Correct Answer   Employee     Your Answer   Employee         Multiple Choice Multiple Answer     Question   Following are the purposes of promotion :‐     Correct Answer   To promote employee's self development by reducing labour turnover , To built loyalty & to  boost morale , To reward loyal employees      Your Answer   To promote employee's self development by reducing labour turnover , To built loyalty & to  boost morale , To reward loyal employees , To balance the organizational hierarchy        

 Select The Blank     Question   ________ is a tool of data collection.     Correct Answer   Questionnaire     Your Answer   Questionnaire         Multiple Choice Single Answer     Question   The management's primary interest lies in :‐     Correct Answer   Improving productivity     Your Answer   Improving quality         Select The Blank     Question   The policy of the Management is to assure ________.     Correct Answer   Security of the employment     Your Answer   Security of the employment         Match The Following   Question Correct Answer Your Answer      BIR Act Prevention of strikes & lockouts Prevention of strikes & lockouts      Standing orders Rules of conduct Rules of conduct      Industrial dispute Regarding employment Regarding employment      Accumulation of leave 30 days 30 days            True/False     Question   Temporary shortage of manpower can not manage through overtime.  

  Correct Answer   False     Your Answer   False         Multiple Choice Single Answer     Question   Aims of Personnel Administration is :‐     Correct Answer   Getting cooperation of people     Your Answer   Employee Welfare         True/False     Question   Continuous communication with employees about change is not required     Correct Answer   False     Your Answer   False         True/False     Question   Labour turnover can be reduced through induction.     Correct Answer   True     Your Answer   True         Multiple Choice Single Answer     Question   Oral reprimand is sufficient to achieve :‐     Correct Answer   Desired results     Your Answer   Desired results         Multiple Choice Single Answer     Question   Principle of Personnel Administration is:‐     Correct Answer   Scientific Selection     Your Answer   Controlling         Multiple Choice Multiple Answer  

  Question   The employees whose quality & quantity of work is unsatisfactory, can be because of the following  :‐     Correct Answer   Lack of abilities , Training , Motivation      Your Answer   Lack of abilities , Training , Motivation          Multiple Choice Single Answer     Question   The important forms in which workers can participate in management are :‐     Correct Answer   Information sharing     Your Answer   Information sharing         True/False     Question   The well established bases of promotion are qualification & productivity.     Correct Answer   False     Your Answer   False         Select The Blank     Question   Problem solving approach method identifies problems which may be interfering with________.     Correct Answer   Employee performance     Your Answer   Employee performance         Multiple Choice Single Answer     Question   Employees are demoted on :‐     Correct Answer   Disciplinary grounds     Your Answer   Disciplinary grounds         Multiple Choice Single Answer     Question   Which of the following makes employee more competent?     Correct Answer   Job rotation     Your Answer   Compensation  

      Match The Following   Question Correct Answer Your Answer      Shop Council 500 or more workers 250 or more workers      Works Committee I.D.Act I.D.Act      Participation Parting with power Factories Act      WPM Promotion of Industrial Democracy Promotion of Industrial Democracy            Multiple Choice Single Answer     Question   Under the Employment Exchange Act all employers are obliged to inform employment exchanges  of :‐     Correct Answer   Vacancies occurring     Your Answer   Vacancies occurring         Multiple Choice Single Answer     Question   Organization can cope up with change with :     Correct Answer   Quality improvement program     Your Answer   Organization Policy         Multiple Choice Multiple Answer     Question   Following are the types of audit in personnel department.     Correct Answer   Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate  strategy      Your Answer   Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy        

 True/False     Question   Job specification is not related to Qualification of job the holder.     Correct Answer   False     Your Answer   False         Multiple Choice Single Answer     Question   HRIS can be useful for almost all the :‐     Correct Answer   Personal functions     Your Answer   Personal functions         Select The Blank     Question   The Payment of Bonus Act gives employees a statutory rights to obtain a ________in the profits of  the company.     Correct Answer   Share     Your Answer   Share         True/False     Question   Employee can perform in friendly environment.     Correct Answer   True     Your Answer   True         Multiple Choice Multiple Answer     Question   Qualities of manager who work in the organization which is in growth phase:‐     Correct Answer   See alternatives , Accept change easily , Clear vision of the future      Your Answer   See alternatives , Accept change easily , Clear vision of the future          Multiple Choice Multiple Answer     Question   The following are the benefits provided under ESI Act :‐     Correct Answer   Sickness benefit , Funeral benefit , Medical benefit   

  Your Answer   Sickness benefit , Funeral benefit , Medical benefit          Select The Blank     Question   Job evaluation is the process by which relative worth of ________ in the organization is  determined for the purpose of salary computation.     Correct Answer   Various jobs     Your Answer   Various opportunities         True/False     Question   Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in  the perview of Workers Participation Schemes.     Correct Answer   False     Your Answer   True         Select The Blank     Question   The Works Committee are set up under the ________.     Correct Answer   Industrial Dispute Act     Your Answer   Industrial Dispute Act         Select The Blank     Question   Employees quit if compensation levels are not ________.     Correct Answer   Competitive     Your Answer   Competitive         Multiple Choice Single Answer     Question   How training need can be assessed?     Correct Answer   Through Performance Appraisal form     Your Answer   Through Performance Appraisal form         True/False  

  Question   Participation is impossible at all levels of management.     Correct Answer   False     Your Answer   False         True/False     Question   Employee should participate in the decision making process.     Correct Answer   True     Your Answer   True         

 

 

Multiple Choice Single Answer Question Promotion which does not receive any increase in salaries is called Correct Answer Dry promotion Your Answer Horizontal promotion Multiple Choice Single Answer Question Employees wish to know what career advancements opportunities are available in the :Correct Answer Organization Your Answer Organization True/False Question It is difficult to measure service & judge the seniority. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Various theories to study an impact of compensation on employee behavior are :Correct Answer Reinforcement theory , Expectancy theory , Equity theory Your Answer Reinforcement theory , Expectancy theory , Equity theory True/False Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes. Correct Answer

False Your Answer True Multiple Choice Multiple Answer Question Promotion policies are as follows :Correct Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Your Answer It should be fair & impartial , Favoritism should not be taken as a basis of promotion , There should be transparent policy for the promotion Multiple Choice Multiple Answer Question Participative forms prevalent in India are:Correct Answer Works Committees , Joint Management Councils , Joint Councils Your Answer Works Committees , Joint Management Councils , Joint Councils Select The Blank Question The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour Your Answer Unorganized labour True/False Question Continuous communication with employees about change is not required Correct Answer False Your Answer False

Select The Blank Question Organizations visit campuses to recruit candidates for ________. Correct Answer Entry level positions Your Answer Entry level positions Select The Blank Question Advertisement is an ________ of seeking recruits. Correct Answer Effective way Your Answer Effective way Match The Following Question Correct Answer Your Answer Mediator No power of decision No power of decision Union manifestation Stresses Labour turnover Management manifestation Termination Stresses Arbitrator acts as Judge Judge Multiple Choice Single Answer Question Employees are demoted on :Correct Answer Disciplinary grounds

Your Answer Disciplinary grounds Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function. Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral Your Answer Relatedness of pay to performance , Reduced grievances , Improved moral Multiple Choice Single Answer Question What is necessary to maintain harmonious employee relation? Correct Answer Constant dialogue Your Answer Constant dialogue True/False Question Direct compensations are medical benefits, paid leave & insurance. Correct Answer False Your Answer False Select The Blank Question Shop Council for each department in an industry where ________ workmen are employed. Correct Answer 500 or more Your Answer 500 or more True/False Question

The recruitment agency is paid certain % of the incumbents’ salary as professional charges. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Satisfactory resolution of the disputes may avoid the following :Correct Answer Ill will , Strikes , Non co-operative actions Your Answer Strikes , Non co-operative actions , Dispute True/False Question To remain competitive, organization needs to build positive employee relation. Correct Answer True Your Answer True Select The Blank Question Trade union prefer ________ as a sole basis of promotion. Correct Answer Seniority Your Answer Seniority Multiple Choice Multiple Answer Question Types of manifestation of conflicts of unions are :Correct Answer Non-co-operation , Arguments , Hostility Your Answer Hostility , Cooperation

Multiple Choice Single Answer Question A prior arrangement for the distribution of the gains of the higher production & participation, is a necessary condition for :Correct Answer Success Your Answer Success True/False Question Participation is impossible at all levels of management. Correct Answer False Your Answer False Select The Blank Question Discipline is a process to correct & mould employees for ________. Correct Answer Better performance Your Answer Better performance Multiple Choice Multiple Answer Question Criteria for selection includes :Correct Answer Experience , Personal characteristics , Educational accomplishments Your Answer Educational accomplishments , Experience , Personal characteristics Multiple Choice Single Answer Question The company appoints trained psychologists who acts as :Correct Answer Counselors

Your Answer Counselors Match The Following Question Correct Answer Your Answer Procedure of training Identify training needs Job rotation Induction Reduces Turnover Exposed to new idea Training Exposed to new idea Reduces Turnover Type of training Job rotation Identify training needs Multiple Choice Multiple Answer Question Which are the internal factors? Correct Answer Organization culture , Leadership , Strategy Your Answer Organization culture , Leadership , Strategy Select The Blank Question ________ energizes human behavior to achieve goals. Correct Answer Motivation Your Answer Motivation Multiple Choice Single Answer Question

Fair practices in selecting the right man for right job provide opportunities for career growth based on :Correct Answer Merit Your Answer Performance Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it’s :Correct Answer Consumers , Workers , Shareholders Your Answer Workers , Shareholders True/False Question Compensation should not ensure internal equity. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question The compensation practices differ in the following ways :Correct Answer Structure , Mix , Quantum Your Answer Structure , Mix , Quantum True/False Question Participation in decision is the negligible form of participation. Correct Answer False

Your Answer False Multiple Choice Single Answer Question On short term basis an overtime may be an alternative to :Correct Answer Recruitment Your Answer Recruitment Select The Blank Question An effective organization must meet both company’s objectives & employee ________. Correct Answer Needs Your Answer Needs Multiple Choice Multiple Answer Question Through web pages, prospective applicants can obtain the data about the company for :Correct Answer Its products , Its services , Employment opportunities Your Answer Its products , Its services , Employment opportunities Multiple Choice Single Answer Question Design of compensation programmes is significant in :Correct Answer Personnel management Your Answer Personnel management

Multiple Choice Single Answer Question Shortage of skilled employee’s can be solved through :Correct Answer Training Your Answer Training Select The Blank Question Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation. Correct Answer Various jobs Your Answer Various jobs True/False Question Personnel department plays important role in managing change Correct Answer True Your Answer True Multiple Choice Single Answer Question Aims of Personnel Administration is :Correct Answer Getting cooperation of people Your Answer Getting cooperation of people Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :Correct Answer

Vacancies occurring Your Answer Vacancies occurring Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning Your Answer Performance
   

Multiple Choice Single Answer Question Promotion which does not receive any increase in salaries is called Correct Answer Dry promotion Your Answer Horizontal promotion Multiple Choice Single Answer Question Employees wish to know what career advancements opportunities are available in the :Correct Answer Organization Your Answer Organization True/False Question It is difficult to measure service & judge the seniority. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Various theories to study an impact of compensation on employee behavior are :Correct Answer Reinforcement theory , Expectancy theory , Equity theory Your Answer Reinforcement theory , Expectancy theory , Equity theory True/False Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Promotion policies are as follows :Correct Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Your Answer It should be fair & impartial , Favoritism should not be taken as a basis of promotion , There should be transparent policy for the promotion Multiple Choice Multiple Answer Question Participative forms prevalent in India are:-

Correct Answer Works Committees , Joint Management Councils , Joint Councils Your Answer Works Committees , Joint Management Councils , Joint Councils Select The Blank Question The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour Your Answer Unorganized labour True/False Question Continuous communication with employees about change is not required Correct Answer False Your Answer False Select The Blank Question Organizations visit campuses to recruit candidates for ________. Correct Answer Entry level positions Your Answer Entry level positions Select The Blank Question Advertisement is an ________ of seeking recruits. Correct Answer Effective way Your Answer Effective way Match The Following Question Correct Answer Your Answer Mediator No power of decision No power of decision Union manifestation Stresses Labour turnover Management manifestation Termination Stresses Arbitrator acts as Judge Judge

Multiple Choice Single Answer Question Employees are demoted on :Correct Answer Disciplinary grounds Your Answer Disciplinary grounds Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function. Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral Your Answer Relatedness of pay to performance , Reduced grievances , Improved moral Multiple Choice Single Answer Question What is necessary to maintain harmonious employee relation? Correct Answer Constant dialogue Your Answer Constant dialogue True/False Question Direct compensations are medical benefits, paid leave & insurance. Correct Answer False Your Answer False Select The Blank Question Shop Council for each department in an industry where ________ workmen are employed. Correct Answer 500 or more Your Answer 500 or more True/False Question The recruitment agency is paid certain % of the incumbents’ salary as professional charges. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Satisfactory resolution of the disputes may avoid the following :Correct Answer

Ill will , Strikes , Non co-operative actions Your Answer Strikes , Non co-operative actions , Dispute True/False Question To remain competitive, organization needs to build positive employee relation. Correct Answer True Your Answer True Select The Blank Question Trade union prefer ________ as a sole basis of promotion. Correct Answer Seniority Your Answer Seniority Multiple Choice Multiple Answer Question Types of manifestation of conflicts of unions are :Correct Answer Non-co-operation , Arguments , Hostility Your Answer Hostility , Cooperation Multiple Choice Single Answer Question A prior arrangement for the distribution of the gains of the higher production & participation, is a necessary condition for :Correct Answer Success Your Answer Success True/False Question Participation is impossible at all levels of management. Correct Answer False Your Answer False Select The Blank Question Discipline is a process to correct & mould employees for ________. Correct Answer Better performance Your Answer Better performance

Multiple Choice Multiple Answer Question Criteria for selection includes :Correct Answer Experience , Personal characteristics , Educational accomplishments Your Answer Educational accomplishments , Experience , Personal characteristics Multiple Choice Single Answer Question The company appoints trained psychologists who acts as :Correct Answer Counselors Your Answer Counselors Match The Following Question Correct Answer Your Answer Procedure of training Identify training needs Job rotation Induction Reduces Turnover Exposed to new idea Training Exposed to new idea Reduces Turnover Type of training Job rotation Identify training needs Multiple Choice Multiple Answer Question Which are the internal factors? Correct Answer Organization culture , Leadership , Strategy Your Answer Organization culture , Leadership , Strategy Select The Blank Question ________ energizes human behavior to achieve goals. Correct Answer Motivation Your Answer Motivation Multiple Choice Single Answer Question Fair practices in selecting the right man for right job provide opportunities for career growth based on :Correct Answer

Merit Your Answer Performance Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it’s :Correct Answer Consumers , Workers , Shareholders Your Answer Workers , Shareholders True/False Question Compensation should not ensure internal equity. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question The compensation practices differ in the following ways :Correct Answer Structure , Mix , Quantum Your Answer Structure , Mix , Quantum True/False Question Participation in decision is the negligible form of participation. Correct Answer False Your Answer False Multiple Choice Single Answer Question On short term basis an overtime may be an alternative to :Correct Answer Recruitment Your Answer Recruitment Select The Blank Question An effective organization must meet both company’s objectives & employee ________. Correct Answer Needs Your Answer Needs

Multiple Choice Multiple Answer Question Through web pages, prospective applicants can obtain the data about the company for :Correct Answer Its products , Its services , Employment opportunities Your Answer Its products , Its services , Employment opportunities Multiple Choice Single Answer Question Design of compensation programmes is significant in :Correct Answer Personnel management Your Answer Personnel management Multiple Choice Single Answer Question Shortage of skilled employee’s can be solved through :Correct Answer Training Your Answer Training Select The Blank Question Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation. Correct Answer Various jobs Your Answer Various jobs True/False Question Personnel department plays important role in managing change Correct Answer True Your Answer True Multiple Choice Single Answer Question Aims of Personnel Administration is :Correct Answer Getting cooperation of people Your Answer Getting cooperation of people Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :Correct Answer

Vacancies occurring Your Answer Vacancies occurring Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning Your Answer Performance

 

 

True/False Question Standing orders means the rules of conduct for workmen employed in industrial establishments. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Approaches to discipline are :Correct Answer Hot stove rule , Warning , Immediate burn Your Answer Hot stove rule , Warning Select The Blank Question Some appraisers, at times, rate persons they like ________ than those they do not like. Correct Answer Higher Your Answer Higher Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of :Correct Answer The Registrar of Union , Labour Commissioner , Wage boards Your Answer The Registrar of Union , Labour Commissioner , Wage boards Multiple Choice Multiple Answer Question Works Committee is related with :Correct Answer Latrines , Urinals , Temperature Your Answer Suggestion schemes

Match The Following Question Correct Answer Your Answer Grievance Redressal System To reduce grievances To reduce grievances Performance Appraisal ratings O, VG, G, A, I . Parameter Updation of Personnel Manual Periodically Annually Policy serves as Guide Guide Select The Blank Question Job enrichment is ________ loading of the job. Correct Answer Vertical Your Answer Vertical Multiple Choice Multiple Answer Question When employees are given constructive feedback, to:Correct Answer Encourage initiative , Perform better , Develops sense of responsibility Your Answer Encourage initiative , Perform better , Develops sense of responsibility Multiple Choice Single Answer Question Which of the following makes employee more competent? Correct Answer Job rotation

Your Answer Job rotation Multiple Choice Single Answer Question Job description may be used to set up goals and targets and :Correct Answer Standards of performance Your Answer Standards of performance Select The Blank Question Problem solving approach method identifies problems which may be interfering with________. Correct Answer Employee performance Your Answer Employee performance Multiple Choice Single Answer Question Participation involves parting with :Correct Answer Power Your Answer Power True/False Question The well established bases of promotion are qualification & productivity. Correct Answer False Your Answer True Multiple Choice Single Answer Question Which is external influence in the organization? Correct Answer Govt. Rules & Regulation.

Your Answer Govt. Rules & Regulation. Multiple Choice Multiple Answer Question Aims of the Works Committee are:Correct Answer To promote good relations , To comment on matters of common interest , To endeavor to compose any differences Your Answer To promote good relations , To endeavor to compose any differences , To bargain with management Multiple Choice Single Answer Question Principle of Personnel Administration is:Correct Answer Scientific Selection Your Answer Scientific Selection True/False Question Assessment centers is one method to understand promotable employees in the organization. Correct Answer True Your Answer True Multiple Choice Single Answer Question Performance appraisal indicates how the employees has performed on the :Correct Answer Job Your Answer Job Match The Following Question Correct Answer

Your Answer Head hunters Higher level managerial positions Higher level managerial positions Urgent recruitment Walk-in-interviews Walk-in-interviews Cost effective method of screening applications Educational accomplishments Educational accomplishments Medical examinations After offer letter After offer letter Multiple Choice Multiple Answer Question Following are the types of audit in personnel department. Correct Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy Your Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy Multiple Choice Single Answer Question In majority of the companies increments are linked with :Correct Answer Performance Your Answer Performance Select The Blank Question Assessment centers gives idea about________ Correct Answer Promotable employee Your Answer Organization development Multiple Choice Multiple Answer Question

Following actions are initiated by HR department in Performance Appraisal System :Correct Answer Devising appropriate appraisal system , To train the line managers , To device norms & instruments for employees appraisal periodically Your Answer Devising appropriate appraisal system , To train the line managers , To negotiate with workers & trade unions Multiple Choice Single Answer Question Career development provides a supply of :Correct Answer Talents & abilities Your Answer Knowledge Select The Blank Question Employees quit if compensation levels are not ________. Correct Answer Competitive Your Answer Satisfactory Multiple Choice Single Answer Question The workers interest lies in improving their:Correct Answer Earnings Your Answer Living standard Multiple Choice Single Answer Question A policy is a rule of predetermined :Correct Answer Course of action Your Answer Decision

Select The Blank Question Information Technology reverses the effect of ________. Correct Answer Bureaucracy Your Answer Rigidity Select The Blank Question Each person has a unique ________. Correct Answer Personality Your Answer Personality Multiple Choice Multiple Answer Question Which are the external influences? Correct Answer Technology , Economic condition , Unions Your Answer Technology , Economic condition True/False Question Measurement of merit is very easy. Correct Answer False Your Answer False True/False Question Induction also helps to old employees. Correct Answer False Your Answer True

Select The Blank Question When the recruitment is urgent recruitment may be conducted by ________. Correct Answer Walk-in-interviews Your Answer Placement agency True/False Question Job of similar responsibilities must be placed in the same grade. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :Correct Answer Training programmes , Acquiring additional degree , Seeking new work assignments Your Answer Training programmes , Acquiring additional degree , Seeking new work assignments True/False Question Payment must be related to performance. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question The problem with subjective method is the bias of the rater. Some of the common biases are:Correct Answer Halo effects , Contrast error , Personal prejudice Your Answer Contrast error , Personal prejudice , Personal opinion

True/False Question Job analysis is a systematic process of collecting information about a job. Correct Answer True Your Answer True Select The Blank Question The policy of the Management is to assure ________. Correct Answer Security of the employment Your Answer Growth of employee True/False Question A grout without leader is given a topic for discussion & asked to arrive at a group decision. Correct Answer False Your Answer False True/False Question An exit interview provides last opportunity to discover the nature of dissatisfaction. Correct Answer True Your Answer True Select The Blank Question Transfer is a ________. Correct Answer Horizontal job assignment Your Answer Horizontal job assignment

Select The Blank Question ________ can reduces anxiety in the new employee. Correct Answer Induction Your Answer Induction Multiple Choice Multiple Answer Question Personnel Management helps in :Correct Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. Your Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. Multiple Choice Single Answer Question The supervisor ranks all the persons in his department from the best to the worst using a specified overall :Correct Answer Criterion Your Answer Criterion Multiple Choice Multiple Answer Question What are the objectives of training? Correct Answer Exposure to new idea , Expanding knowledge , To Motivate employees Your Answer Reduce turnover , Exposure to new idea , Expanding knowledge Multiple Choice Single Answer Question Personnel Department audit involves Correct Answer Timely compliance with legal requirements

Your Answer Timely compliance with legal requirements Select The Blank Question Issues of collective bargaining and ________ are outside the scope of council. Correct Answer Individual grievances Your Answer Salary negotiations Multiple Choice Single Answer Question Promotion which does not receive any increase in salaries is called Correct Answer Dry promotion Your Answer Horizontal promotion Multiple Choice Single Answer Question Employees wish to know what career advancements opportunities are available in the :Correct Answer Organization Your Answer Organization True/False Question It is difficult to measure service & judge the seniority. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Various theories to study an impact of compensation on employee behavior are :Correct Answer Reinforcement theory , Expectancy theory , Equity theory

Your Answer Reinforcement theory , Expectancy theory , Equity theory True/False Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Promotion policies are as follows :Correct Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Your Answer It should be fair & impartial , Favoritism should not be taken as a basis of promotion , There should be transparent policy for the promotion Multiple Choice Multiple Answer Question Participative forms prevalent in India are:Correct Answer Works Committees , Joint Management Councils , Joint Councils Your Answer Works Committees , Joint Management Councils , Joint Councils Select The Blank Question The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour Your Answer Unorganized labour

True/False Question Continuous communication with employees about change is not required Correct Answer False Your Answer False Select The Blank Question Organizations visit campuses to recruit candidates for ________. Correct Answer Entry level positions Your Answer Entry level positions Select The Blank Question Advertisement is an ________ of seeking recruits. Correct Answer Effective way Your Answer Effective way Match The Following Question Correct Answer Your Answer Mediator No power of decision No power of decision Union manifestation Stresses Labour turnover Management manifestation Termination Stresses Arbitrator acts as

Judge Judge Multiple Choice Single Answer Question Employees are demoted on :Correct Answer Disciplinary grounds Your Answer Disciplinary grounds Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function. Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral Your Answer Relatedness of pay to performance , Reduced grievances , Improved moral Multiple Choice Single Answer Question What is necessary to maintain harmonious employee relation? Correct Answer Constant dialogue Your Answer Constant dialogue True/False Question Direct compensations are medical benefits, paid leave & insurance. Correct Answer False Your Answer False Select The Blank Question Shop Council for each department in an industry where ________ workmen are employed. Correct Answer 500 or more

Your Answer 500 or more True/False Question The recruitment agency is paid certain % of the incumbents’ salary as professional charges. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Satisfactory resolution of the disputes may avoid the following :Correct Answer Ill will , Strikes , Non co-operative actions Your Answer Strikes , Non co-operative actions , Dispute True/False Question To remain competitive, organization needs to build positive employee relation. Correct Answer True Your Answer True Select The Blank Question Trade union prefer ________ as a sole basis of promotion. Correct Answer Seniority Your Answer Seniority Multiple Choice Multiple Answer Question Types of manifestation of conflicts of unions are :Correct Answer Non-co-operation , Arguments , Hostility

Your Answer Hostility , Cooperation Multiple Choice Single Answer Question A prior arrangement for the distribution of the gains of the higher production & participation, is a necessary condition for :Correct Answer Success Your Answer Success True/False Question Participation is impossible at all levels of management. Correct Answer False Your Answer False Select The Blank Question Discipline is a process to correct & mould employees for ________. Correct Answer Better performance Your Answer Better performance Multiple Choice Multiple Answer Question Criteria for selection includes :Correct Answer Experience , Personal characteristics , Educational accomplishments Your Answer Educational accomplishments , Experience , Personal characteristics Multiple Choice Single Answer Question The company appoints trained psychologists who acts as :Correct Answer

Counselors Your Answer Counselors Match The Following Question Correct Answer Your Answer Procedure of training Identify training needs Job rotation Induction Reduces Turnover Exposed to new idea Training Exposed to new idea Reduces Turnover Type of training Job rotation Identify training needs Multiple Choice Multiple Answer Question Which are the internal factors? Correct Answer Organization culture , Leadership , Strategy Your Answer Organization culture , Leadership , Strategy Select The Blank Question ________ energizes human behavior to achieve goals. Correct Answer Motivation Your Answer Motivation Multiple Choice Single Answer Question Fair practices in selecting the right man for right job provide opportunities for career growth based

on :Correct Answer Merit Your Answer Performance Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it’s :Correct Answer Consumers , Workers , Shareholders Your Answer Workers , Shareholders True/False Question Compensation should not ensure internal equity. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question The compensation practices differ in the following ways :Correct Answer Structure , Mix , Quantum Your Answer Structure , Mix , Quantum True/False Question Participation in decision is the negligible form of participation. Correct Answer False Your Answer False Multiple Choice Single Answer Question

On short term basis an overtime may be an alternative to :Correct Answer Recruitment Your Answer Recruitment Select The Blank Question An effective organization must meet both company’s objectives & employee ________. Correct Answer Needs Your Answer Needs Multiple Choice Multiple Answer Question Through web pages, prospective applicants can obtain the data about the company for :Correct Answer Its products , Its services , Employment opportunities Your Answer Its products , Its services , Employment opportunities Multiple Choice Single Answer Question Design of compensation programmes is significant in :Correct Answer Personnel management Your Answer Personnel management Multiple Choice Single Answer Question Shortage of skilled employee’s can be solved through :Correct Answer Training Your Answer Training Select The Blank Question

Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation. Correct Answer Various jobs Your Answer Various jobs True/False Question Personnel department plays important role in managing change Correct Answer True Your Answer True Multiple Choice Single Answer Question Aims of Personnel Administration is :Correct Answer Getting cooperation of people Your Answer Getting cooperation of people Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :Correct Answer Vacancies occurring Your Answer Vacancies occurring Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning Your Answer Performance

Multiple Choice Multiple Answer Question Solutions to surplus employees are :Correct Answer Attrition , Early retirement , Layoffs Your Answer Early retirement , Layoffs

 

 

Select The Blank Question Issues of collective bargaining and ________ are outside the scope of council. Correct Answer Individual grievances Your Answer Salary negotiations Multiple Choice Single Answer Question Promotion which does not receive any increase in salaries is called Correct Answer Dry promotion Your Answer Horizontal promotion Multiple Choice Single Answer Question Employees wish to know what career advancements opportunities are available in the :Correct Answer Organization Your Answer Organization True/False Question It is difficult to measure service & judge the seniority. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Various theories to study an impact of compensation on employee behavior are :Correct Answer Reinforcement theory , Expectancy theory , Equity theory Your Answer Reinforcement theory , Expectancy theory , Equity theory True/False

Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Promotion policies are as follows :Correct Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Your Answer It should be fair & impartial , Favoritism should not be taken as a basis of promotion , There should be transparent policy for the promotion Multiple Choice Multiple Answer Question Participative forms prevalent in India are:Correct Answer Works Committees , Joint Management Councils , Joint Councils Your Answer Works Committees , Joint Management Councils , Joint Councils Select The Blank Question The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour Your Answer Unorganized labour True/False Question Continuous communication with employees about change is not required Correct Answer False Your Answer False

Select The Blank Question Organizations visit campuses to recruit candidates for ________. Correct Answer Entry level positions Your Answer Entry level positions Select The Blank Question Advertisement is an ________ of seeking recruits. Correct Answer Effective way Your Answer Effective way Match The Following Question Correct Answer Your Answer Mediator No power of decision No power of decision Union manifestation Stresses Labour turnover Management manifestation Termination Stresses Arbitrator acts as Judge Judge Multiple Choice Single Answer Question Employees are demoted on :Correct Answer Disciplinary grounds Your Answer Disciplinary grounds Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function.

Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral Your Answer Relatedness of pay to performance , Reduced grievances , Improved moral Multiple Choice Single Answer Question What is necessary to maintain harmonious employee relation? Correct Answer Constant dialogue Your Answer Constant dialogue True/False Question Direct compensations are medical benefits, paid leave & insurance. Correct Answer False Your Answer False Select The Blank Question Shop Council for each department in an industry where ________ workmen are employed. Correct Answer 500 or more Your Answer 500 or more True/False Question The recruitment agency is paid certain % of the incumbents' salary as professional charges. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Satisfactory resolution of the disputes may avoid the following :Correct Answer Ill will , Strikes , Non co-operative actions

Your Answer Strikes , Non co-operative actions , Dispute True/False Question To remain competitive, organization needs to build positive employee relation. Correct Answer True Your Answer True Select The Blank Question Trade union prefer ________ as a sole basis of promotion. Correct Answer Seniority Your Answer Seniority Multiple Choice Multiple Answer Question Types of manifestation of conflicts of unions are :Correct Answer Non-co-operation , Arguments , Hostility Your Answer Hostility , Cooperation Multiple Choice Single Answer Question A prior arrangement for the distribution of the gains of the higher production & participation, is a necessary condition for :Correct Answer Success Your Answer Success True/False Question Participation is impossible at all levels of management. Correct Answer False Your Answer False

Select The Blank Question Discipline is a process to correct & mould employees for ________. Correct Answer Better performance Your Answer Better performance Multiple Choice Multiple Answer Question Criteria for selection includes :Correct Answer Experience , Personal characteristics , Educational accomplishments Your Answer Educational accomplishments , Experience , Personal characteristics Multiple Choice Single Answer Question The company appoints trained psychologists who acts as :Correct Answer Counselors Your Answer Counselors Match The Following Question Correct Answer Your Answer Procedure of training Identify training needs Job rotation Induction Reduces Turnover Exposed to new idea Training Exposed to new idea Reduces Turnover Type of training Job rotation Identify training needs Multiple Choice Multiple Answer Question

Which are the internal factors? Correct Answer Organization culture , Leadership , Strategy Your Answer Organization culture , Leadership , Strategy Select The Blank Question ________ energizes human behavior to achieve goals. Correct Answer Motivation Your Answer Motivation Multiple Choice Single Answer Question Fair practices in selecting the right man for right job provide opportunities for career growth based on :Correct Answer Merit Your Answer Performance Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it's :Correct Answer Consumers , Workers , Shareholders Your Answer Workers , Shareholders True/False Question Compensation should not ensure internal equity. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question The compensation practices differ in the following ways :Correct Answer

Structure , Mix , Quantum Your Answer Structure , Mix , Quantum True/False Question Participation in decision is the negligible form of participation. Correct Answer False Your Answer False Multiple Choice Single Answer Question On short term basis an overtime may be an alternative to :Correct Answer Recruitment Your Answer Recruitment Select The Blank Question An effective organization must meet both company's objectives & employee ________. Correct Answer Needs Your Answer Needs Multiple Choice Multiple Answer Question Through web pages, prospective applicants can obtain the data about the company for :Correct Answer Its products , Its services , Employment opportunities Your Answer Its products , Its services , Employment opportunities Multiple Choice Single Answer Question Design of compensation programmes is significant in :Correct Answer Personnel management Your Answer

Personnel management Multiple Choice Single Answer Question Shortage of skilled employee's can be solved through :Correct Answer Training Your Answer Training Select The Blank Question Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation. Correct Answer Various jobs Your Answer Various jobs True/False Question Personnel department plays important role in managing change Correct Answer True Your Answer True Multiple Choice Single Answer Question Aims of Personnel Administration is :Correct Answer Getting cooperation of people Your Answer Getting cooperation of people Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :Correct Answer Vacancies occurring Your Answer Vacancies occurring

Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning Your Answer Performance Multiple Choice Multiple Answer Question Solutions to surplus employees are :Correct Answer Attrition , Early retirement , Layoffs Your Answer Early retirement , Layoffs at 5:18 AM 1 comments Links to this post Labels: Personnel Administration

Personnel Administration - 2
True/False Question Standing orders means the rules of conduct for workmen employed in industrial establishments. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Approaches to discipline are :Correct Answer Hot stove rule , Warning , Immediate burn Your Answer Hot stove rule , Warning Select The Blank Question Some appraisers, at times, rate persons they like ________ than those they do not like. Correct Answer Higher

Your Answer Higher Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of :Correct Answer The Registrar of Union , Labour Commissioner , Wage boards Your Answer The Registrar of Union , Labour Commissioner , Wage boards Multiple Choice Multiple Answer Question Works Committee is related with :Correct Answer Latrines , Urinals , Temperature Your Answer Suggestion schemes Match The Following Question Correct Answer Your Answer Grievance Redressal System To reduce grievances To reduce grievances Performance Appraisal ratings O, VG, G, A, I . Parameter Updation of Personnel Manual Periodically Annually Policy serves as Guide Guide Select The Blank Question Job enrichment is ________ loading of the job. Correct Answer Vertical Your Answer Vertical

Multiple Choice Multiple Answer Question When employees are given constructive feedback, to:Correct Answer Encourage initiative , Perform better , Develops sense of responsibility Your Answer Encourage initiative , Perform better , Develops sense of responsibility Multiple Choice Single Answer Question Which of the following makes employee more competent? Correct Answer Job rotation Your Answer Job rotation Multiple Choice Single Answer Question Job description may be used to set up goals and targets and :Correct Answer Standards of performance Your Answer Standards of performance Select The Blank Question Problem solving approach method identifies problems which may be interfering with________. Correct Answer Employee performance Your Answer Employee performance Multiple Choice Single Answer Question Participation involves parting with :Correct Answer Power Your Answer Power True/False Question The well established bases of promotion are qualification & productivity.

Correct Answer False Your Answer True Multiple Choice Single Answer Question Which is external influence in the organization? Correct Answer Govt. Rules & Regulation. Your Answer Govt. Rules & Regulation. Multiple Choice Multiple Answer Question Aims of the Works Committee are:Correct Answer To promote good relations , To comment on matters of common interest , To endeavor to compose any differences Your Answer To promote good relations , To endeavor to compose any differences , To bargain with management Multiple Choice Single Answer Question Principle of Personnel Administration is:Correct Answer Scientific Selection Your Answer Scientific Selection True/False Question Assessment centers is one method to understand promotable employees in the organization. Correct Answer True Your Answer True Multiple Choice Single Answer Question Performance appraisal indicates how the employees has performed on the :Correct Answer

Job Your Answer Job Match The Following Question Correct Answer Your Answer Head hunters Higher level managerial positions Higher level managerial positions Urgent recruitment Walk-in-interviews Walk-in-interviews Cost effective method of screening applications Educational accomplishments Educational accomplishments Medical examinations After offer letter After offer letter Multiple Choice Multiple Answer Question Following are the types of audit in personnel department. Correct Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy Your Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy Multiple Choice Single Answer Question In majority of the companies increments are linked with :Correct Answer Performance Your Answer Performance Select The Blank Question Assessment centers gives idea about________ Correct Answer Promotable employee

Your Answer Organization development Multiple Choice Multiple Answer Question Following actions are initiated by HR department in Performance Appraisal System :Correct Answer Devising appropriate appraisal system , To train the line managers , To device norms & instruments for employees appraisal periodically Your Answer Devising appropriate appraisal system , To train the line managers , To negotiate with workers & trade unions Multiple Choice Single Answer Question Career development provides a supply of :Correct Answer Talents & abilities Your Answer Knowledge Select The Blank Question Employees quit if compensation levels are not ________. Correct Answer Competitive Your Answer Satisfactory Multiple Choice Single Answer Question The workers interest lies in improving their:Correct Answer Earnings Your Answer Living standard Multiple Choice Single Answer Question A policy is a rule of predetermined :Correct Answer Course of action Your Answer

Decision Select The Blank Question Information Technology reverses the effect of ________. Correct Answer Bureaucracy Your Answer Rigidity Select The Blank Question Each person has a unique ________. Correct Answer Personality Your Answer Personality Multiple Choice Multiple Answer Question Which are the external influences? Correct Answer Technology , Economic condition , Unions Your Answer Technology , Economic condition True/False Question Measurement of merit is very easy. Correct Answer False Your Answer False True/False Question Induction also helps to old employees. Correct Answer False Your Answer True Select The Blank Question

When the recruitment is urgent recruitment may be conducted by ________. Correct Answer Walk-in-interviews Your Answer Placement agency True/False Question Job of similar responsibilities must be placed in the same grade. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :Correct Answer Training programmes , Acquiring additional degree , Seeking new work assignments Your Answer Training programmes , Acquiring additional degree , Seeking new work assignments True/False Question Payment must be related to performance. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question The problem with subjective method is the bias of the rater. Some of the common biases are:Correct Answer Halo effects , Contrast error , Personal prejudice Your Answer Contrast error , Personal prejudice , Personal opinion True/False Question Job analysis is a systematic process of collecting information about a job.

Correct Answer True Your Answer True Select The Blank Question The policy of the Management is to assure ________. Correct Answer Security of the employment Your Answer Growth of employee True/False Question A grout without leader is given a topic for discussion & asked to arrive at a group decision. Correct Answer False Your Answer False True/False Question An exit interview provides last opportunity to discover the nature of dissatisfaction. Correct Answer True Your Answer True Select The Blank Question Transfer is a ________. Correct Answer Horizontal job assignment Your Answer Horizontal job assignment Select The Blank Question ________ can reduces anxiety in the new employee. Correct Answer Induction

Your Answer Induction Multiple Choice Multiple Answer Question Personnel Management helps in :Correct Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. Your Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. Multiple Choice Single Answer Question The supervisor ranks all the persons in his department from the best to the worst using a specified overall :Correct Answer Criterion Your Answer Criterion Multiple Choice Multiple Answer Question What are the objectives of training? Correct Answer Exposure to new idea , Expanding knowledge , To Motivate employees Your Answer Reduce turnover , Exposure to new idea , Expanding knowledge Multiple Choice Single Answer Question Personnel Department audit involves Correct Answer Timely compliance with legal requirements Your Answer Timely compliance with legal requirements at 5:18 AM 0 comments Links to this post Labels: Personnel Administration

Personnel Administration - 1

Multiple Choice Multiple Answer Question Information Technology helps the business in :Correct Answer Outsourcing , Restructuring , Reengineering Your Answer Outsourcing , Restructuring , Reengineering Multiple Choice Single Answer Question Promotion is an advancement of a employee to a better job in terms of :Correct Answer Higher responsibility Your Answer Higher responsibility Multiple Choice Single Answer Question Objective of Personnel Administration is:Correct Answer Ensure compliance with law Your Answer Ensure compliance with law Select The Blank Question ________ can be utilized for employees promotion & progress from one stage to another stage. Correct Answer Job analysis data Your Answer Job analysis data Multiple Choice Single Answer Question Job descriptions & job specifications provide information for advertisement for:Correct Answer The position Your Answer Recruitment True/False Question

Case method is one of the training type. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question The following are the benefits provided under ESI Act :Correct Answer Sickness benefit , Funeral benefit , Medical benefit Your Answer Sickness benefit , Funeral benefit , Medical benefit Select The Blank Question Only________ jobs are needed to take up for job analysis study. Correct Answer Critical Your Answer Managerial grade's Select The Blank Question The Works Committee are set up under the ________. Correct Answer Industrial Dispute Act Your Answer Workmen Compensation Act Select The Blank Question Personnel Administration is concerned with managing people at________. Correct Answer Work Your Answer Work Multiple Choice Multiple Answer Question Works Committee normally deal with :Correct Answer Ventilation , Lighting , Sanitation Your Answer

Ventilation , Lighting , Sanitation True/False Question Eligibility for gratuity is minimum 10 years of service. Correct Answer False Your Answer False True/False Question Integrating the human resources function with business is not a goal of Personnel Department Correct Answer False Your Answer False Select The Blank Question ________ is a first stapes of training procedure. Correct Answer Identify training requests. Your Answer Identify training requests. Multiple Choice Multiple Answer Question As per the Edward Flippo Personnel Administration is :Correct Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource Your Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource Match The Following Question Correct Answer Your Answer Objective of industry Profit Profit

Maintenance of work force Labour Welfare Activity Dignity of labour Principles of Personnel Administration Dignity of labour Labour Welfare Activity Personnel Manager has to have support Top Management Top Management Multiple Choice Single Answer Question Challenge in front of personnel department is of :Correct Answer Recruit & retain qualified persons Your Answer Recruit & retain qualified persons Multiple Choice Multiple Answer Question Methods of forecasting demand for human resources are :Correct Answer Expert estimates , Trend projection , Unit level demand forecasting Your Answer Expert estimates , Trend projection , Unit level demand forecasting Select The Blank Question Career planning is viable way to meet the organization's ________. Correct Answer Internal staffing requirements Your Answer Internal staffing requirements Multiple Choice Multiple Answer Question Job descriptions may be used to set up :Correct Answer Goals , Targets , Standards of performance Your Answer Goals , Targets , Standards of performance Select The Blank Question

________ means limitation of organized action. Correct Answer Directing Your Answer Directing True/False Question Information Technology enables organisationwide access to educational & training material. Correct Answer False Your Answer True Multiple Choice Single Answer Question What is quality circles? Correct Answer Small group of people who solve the problem. Your Answer A group of people who maintain quality of product. Multiple Choice Single Answer Question Direct compensation includes :Correct Answer Wages Your Answer Wages Multiple Choice Multiple Answer Question What are the objectives of induction? Correct Answer Reduce anxiety , Reduce turnover , Save time Your Answer Reduce anxiety , Reduce turnover , Save time Multiple Choice Single Answer Question Personnel Administration is connected with :Correct Answer Employee

Your Answer Employee True/False Question The advertisement does not necessarily create a positive image of the company. Correct Answer False Your Answer True Select The Blank Question Article 43 'A' was inserted in the constitution under the ________. Correct Answer Directive Principles of State Policy Your Answer Directive Principles of State Policy Multiple Choice Single Answer Question What is Job analysis? Correct Answer Systematic process of collecting information about job. Your Answer Systematic process of collecting information about job. Select The Blank Question Resignation used sparingly, results in ________. Correct Answer Promotion Your Answer Promotion Multiple Choice Single Answer Question Oral reprimand is sufficient to achieve :Correct Answer Desired results Your Answer Desired achievement

True/False Question It is Management prerogative to accept the suggestions of workers. Correct Answer True Your Answer True Multiple Choice Single Answer Question Which of the following increases responsibility of employee? Correct Answer Job Enrichment Your Answer Job enlargement Multiple Choice Single Answer Question The purpose of the Industrial Employment Act is to standardize :Correct Answer Working conditions Your Answer Working conditions True/False Question Consultative participation involves a higher degree of sharing views. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question The objective of P.F. Act is to make available the benefits of :Correct Answer Statutory schemes of PF , Family Pension Fund , Deposit linked insurance fund Your Answer Statutory schemes of PF , Deposit linked insurance fund , Safety of employment Select The Blank Question

Employees expect their supervisors to play an active role in their ________. Correct Answer Career development Your Answer Career development Match The Following Question Correct Answer Your Answer BIR Act Prevention of strikes & lockouts Regarding employment Standing orders Rules of conduct Prevention of strikes & lockouts Industrial dispute Regarding employment Regarding working conditions Accumulation of leave 30 days 30 days Multiple Choice Multiple Answer Question Process of selection includes :Correct Answer Preliminary screening , Interviews , Employment tests Your Answer Preliminary screening , Interviews , Employment tests True/False Question Manual need not be revised periodically. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee gets :Correct Answer

More salary , Higher authority , Responsibility Your Answer More salary , Higher authority , Responsibility Select The Blank Question Due to Information Technology salary administration becomes ________. Correct Answer Easier Your Answer Accurate Multiple Choice Single Answer Question Human recourse planning becomes easier because skills available in the organization are :Correct Answer Documented Your Answer Recorded Multiple Choice Multiple Answer Question Following are the purposes of promotion :Correct Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees Your Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees Multiple Choice Single Answer Question Organization can cope up with change with : Correct Answer Quality improvement program Your Answer Quality improvement program True/False Question The MBO approach involves establishing performance goals jointly by Superior & subordinates. Correct Answer

True Your Answer True True/False Question To remain competitive, organization needs to build positive employee relation. Correct Answer False Your Answer True
   

Match The Following Question Correct Answer Your Answer Businesses from Japan and S.Korea have proved that We can learn from the failures of others We can learn from the failures of others There is a shift in demand Upward as well as downward Upward as well as downward Advantages of goal setting are Better managing, elicits commitment, develop effective controls Better managing, elicits commitment, develop effective controls One guideline for achieving excellence Identify your weaknesses first Identify your weaknesses first Select The Blank Question KAIZEN is a ________ technique Correct Answer Japanese Your Answer Japanese Multiple Choice Multiple Answer Question Performance review can be :Correct Answer Annual , Continuous , Periodic Your Answer Annual , Continuous , Periodic Multiple Choice Single Answer Question Training is essential, but there is:Correct Answer No substitute for experience Your Answer No substitute for experience Multiple Choice Single Answer Question Goal Setting is a :Correct Answer Prominent activity Your Answer Preliminary activity Multiple Choice Multiple Answer Question When delivering feedback items, the HR manager should keep in mind are :Correct Answer Empathy , Sensitivity , Self-awareness

Your Answer Empathy , Sensitivity , Self-awareness Multiple Choice Multiple Answer Question Some famous value-driven corporate leaders who serve as role models are :Correct Answer Mr. Ratan D.Tata , Late Mr. S.L. Kirloskar , Mr. Mukesh Ambani Your Answer Mr. Ratan D.Tata , Late Mr. S.L. Kirloskar , Mr. Suresh Oberoi Multiple Choice Multiple Answer Question The net result of adopting Japanese techniques to improve productivity is:Correct Answer Improved morale , Better productivity Your Answer Improved morale , Lower costs , Better productivity Select The Blank Question The assessment factor ________ indicates the person’s problem solving ability, instructions following reliability etc. Correct Answer Work practices Your Answer Leadership Select The Blank Question Every problem has a ________ Correct Answer Lifespan Your Answer Lifespan Select The Blank Question Assessment Centers method of PA is a useful method for ________. Correct Answer Internal promotions Your Answer Government employees True/False Question The job of a boss is to keep finding fault in his employees Correct Answer False Your Answer False Multiple Choice Single Answer Question

If feedback on faculty knowledge / presentation is average or poor :Correct Answer Get new faculty or discuss with existing faculty Your Answer Stop that particular training Multiple Choice Single Answer Question In CIRO method of evaluation :Correct Answer C stands for context, I for input, R for reaction and O for outcome Your Answer C stands for context, I for information, R for result and O for outcome True/False Question When presenting, close the presentation abruptly. Correct Answer False Your Answer False Select The Blank Question To have competent managers, we need ________. Correct Answer Effective appraisals Your Answer Effective appraisals True/False Question Knowledge of the latest fields helps a great deal in one’s field Correct Answer True Your Answer True Multiple Choice Single Answer Question Training activity is :Correct Answer An integral part of the total management development activities of an organization Your Answer An integral part of the total management development activities of an organization Multiple Choice Multiple Answer Question The atmosphere during counseling should be Correct Answer informal , friendly Your Answer informal , friendly

Multiple Choice Single Answer Question Self assessment is :Correct Answer The best assessment Your Answer The best assessment True/False Question In communication, imitate the top boss. Correct Answer False Your Answer False Multiple Choice Single Answer Question Planning for certain milestones along our career will provide us with :Correct Answer The opportunity to check our career midway and to stay on course Your Answer The opportunity to check our career midway and to stay on course Multiple Choice Single Answer Question Every person has a will to set :Correct Answer Challenging goals for the self Your Answer Challenging goals for the self Select The Blank Question A boss needs a quality called ________ in making appraisals. Correct Answer Judgment Your Answer Judgment True/False Question If a person scores nine or ten points on a scale of ten, it means his performance is satisfactory. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Knowledge workers will have to be responsible for :Correct Answer More than one job , More than one assignment , More than one career

Your Answer More than one job , More than one assignment , The competitors’ results Select The Blank Question A manager should promptly share all technical information ________. Correct Answer With his subordinates and bosses Your Answer With his subordinates and bosses True/False Question Theory is painless, practice is painful. Correct Answer True Your Answer True True/False Question Two important factors in assessing communication skills are voice and listening skills. Correct Answer True Your Answer True Match The Following Question Correct Answer Your Answer Training programmes Should be result-oriented Is complex and is for all employees Campaign programmes Is complex and is for all employees Should be result-oriented Trainer Is the person who imparts training Is the managing director of an organization Trainees Are the participants in a training programme Are the participants in a training programme Multiple Choice Multiple Answer Question Essential qualities in good communication are :Correct Answer Speak and write clearly , Speak and write concisely , Speak and write accurately to match diverse audience needs Your Answer Speak and write clearly , Speak and write concisely , Speak and write accurately to match diverse audience needs

Multiple Choice Multiple Answer Question A person’s technical functional skills can be gauged by :Correct Answer His technical proficiency , His quick identification of business problems , His logical conclusions Your Answer His quick identification of business problems , His logical conclusions , His orientation towards action Select The Blank Question Before beginning feedback in 360 degrees evaluation ________ Correct Answer One needs coaching and practice Your Answer One needs coaching and practice Select The Blank Question In business communication is always a ________. Correct Answer Two way process Your Answer Two way process Multiple Choice Multiple Answer Question Desire for power is :Correct Answer Desire the power to control others , Desire the power to make an impact on others , Desire the power to do something for others Your Answer Desire the power to control others , Desire the power to make an impact on others , Desire the power to do something for others Select The Blank Question Communication is the transfer of ideas from ________. Correct Answer One mind to the other mind Your Answer One mind to the other mind True/False Question It is not advisable to copy the PA system of any other company. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question

Faces in problem solving are :Correct Answer Nesting , Testing , Arresting Your Answer Nesting , Testing , Harvesting Multiple Choice Single Answer Question The action plan should be oriented to have :Correct Answer Genuine improvement in business performance Your Answer Genuine improvement in business performance Multiple Choice Multiple Answer Question During presentation, the main things that will take the audience along is :Correct Answer Presenter’s enthusiasm , Presenter’s positive attitude , Presenter’s energy Your Answer Presenter’s enthusiasm , Presenter’s positive attitude , Presenter’s energy Multiple Choice Single Answer Question For peak performance :Correct Answer Every team member has to be motivated Your Answer Every team member has to be motivated Select The Blank Question In KRAs, an employee’s ________ are listed out. Correct Answer Strengths Your Answer Weaknesses Multiple Choice Single Answer Question Reaction evaluation is defined in terms of processes involved in gaining and using information about :Correct Answer Trainees expressed reactions Your Answer Trainees as well as trainers expressed reactions Multiple Choice Single Answer Question The average life expectancy of a successful business is :Correct Answer About thirty years Your Answer About thirty years

True/False Question Customers pay for waste. Correct Answer False Your Answer True

 

III Semester Assignment

PERSONNEL ADMINISTRATION
INDEX
Part A: Question 1: ..................................................................................................................................... 2 What is meant by Quality of Work Life (QWL)? What does the human resources manager play in contributing to the QWL of employees? ......................................................... 2 Question 2: ..................................................................................................................................... 3 What is the difference between Job Design and Job Analysis? Which requires greater skill to do effectively? ............................................................................................................................ 3 Question 3: ..................................................................................................................................... 5 Describe some common rating errors in performance appraisal. How does the personal bias of the appraiser affect performance appraisal?.......................................................................... 5 Question 4: ..................................................................................................................................... 7 What is management by objectives? What are its advantages and disadvantages? ............... 7 Question 5: ..................................................................................................................................... 8 (a) How does long-term career development of employees help an organisation? .......... 8 (b) What are the different phases in the career of an employee? ...................................... 8 Question 6: ................................................................................................................................... 11 What are the components of an effective compensation system? How is an underpaid employee likely to behave? ......................................................................................................... 11 Question 7: ................................................................................................................................... 13 Why is orientation so essential for a new employee? How would you ensure that a training program is well designed?........................................................................................................... 13 Part B Question 1: ................................................................................................................................... 16 How can conflict be avoided in an organisation? What is the difference between arbitration and Mediation? ............................................................................................................................ 16 Question 2: ................................................................................................................................... 19 What are the key elements in the disciplinary process? .......................................................... 19 Question 3: ................................................................................................................................... 22 Describe briefly the various laws pertaining to employee’s compensation and benefits ...... 22

Part – A Question 1: What is meant by Quality of Work Life (QWL)? What does the human resources manager play in contributing to the QWL of employees? The best way of approaching quality of Work life measurement is to measure the extent to which people’s ‘happiness requirements’ are met – i.e. those requirements which are a necessary (although not sufficient) condition of anyone’s happiness - those ‘without which no member of the human race can be happy.’ Definition of quality of Work life is: The degree to which a person enjoys the important possibilities of his/her life. Possibilities result from the opportunities and limitations each person has in his/her life and reflect the interaction of personal and environmental factors. Enjoyment has two components: the experience of satisfaction and the possession or achievement of some characteristic, as illustrated by the expression: “She enjoys good health.” Three major life domains are identified: Being, Belonging, and Becoming. The conceptualization of Being, Belonging, and Becoming as the domains of quality of life were developed from the insights of various writers.

The Being domain includes the basic aspects of “who one is” and has three sub-domains. Physical Being includes aspects of physical health, personal hygiene, nutrition, exercise, grooming, clothing, and physical appearance. Psychological Being includes the person’s psychological health and adjustment, cognitions, feelings, and evaluations concerning the self, and self-control. Spiritual Being reflects personal values, personal standards of conduct, and spiritual beliefs which may or may not be associated with organized religions.

Belonging includes the person’s fit with his/her environments and also has three sub-domains. Physical Belonging is defined as the connections the person has with his/her physical environments such as home, workplace, neighbourhood, school and community. Social Belonging includes links with social environments and includes the sense of acceptance by intimate others, family, friends, co-workers, and neighbourhood and community. Community Belonging represents access to resources normally available to community members, such as adequate income, health and social services, employment, educational and recreational programs, and community activities.

Becoming refers to the purposeful activities carried out to achieve personal goals, hopes, and wishes. Practical Becoming describes day-today actions such as domestic activities, paid work, school or volunteer activities, and seeing to health or social needs. Leisure Becoming includes activities that promote relaxation and stress reduction. These include card games, neighbourhood walks, and family visits, or longer duration activities such as vacations or holidays. Growth Becoming activities promote the improvement or maintenance of knowledge and skills.

One of the most common methods used to create Quality of Work Life is employee involvement. Employee involvement consists of a variety of systematic methods that empower employees to participate in decisions that affect them and their relationship with the organisation. Role of human resource manager in contributing to the QWL of the employees.  Organisational Democracy  Create an organisation culture that treats people as though they are experts at their jobs empower them to use their expertise. Quality Circles: Quality circles are small groups which meet regularly with their leader to identify ad solve work related problems.

Ergonomics: Ergonomics is the study of the biotechnical relationship between the physical attributes of workers and physical demands of the job. The objective is to reduce physical and mental strain in order to increase productivity and QWL. Socio-technical Systems: Socio-technical systems are interventions in the work situation that restructure work, work groups and relationships between workers and technologies adopted to perform their jobs. More than enlarging or enriching a job these approaches may result in more radical changes in the work environment. These changes reduce boredom on the job by rotating employee around the jobs and providing opportunities for socializing by working in teams. Quality in work is important for individuals, but also for growth, employment and a sustainable and competitive economy. Quality in work is important for individuals, but also for growth, employment and a sustainable and competitive economy. Diversity is above all about respect for fundamental human rights. The competence of all persons must be used, regardless of sex, age, ethnicity, disability or sexual orientation. This is important also from a growth perspective.  We must have a working life that is sustainable in the long run and that creates more and better jobs. Everybody must also have the possibility to remain in work for a longer time than today. Working conditions must permit this, and this involves paying attention not only to the work environment, but also to competence development/life-long learning, equality, and influence.  Flexibility must be combined with security, influence, mobility, safety and learning at work. The employees must be able to influence their own work and working time, work organisation and work content.  Psychosocial work environment problems, like stress and burn-out, are growing, while many traditional work environment problems remain. Prevention must be better. The cost of ill health is enormous in the European Union, and the bill is paid by society, enterprises and individuals. In the future it will be necessary to motivate enterprises to take more responsibility concerning quality in work. The problem for the employers is not always lack of resources or will, but finding the right tools and methods. Quality in work must be seen as profitable for all in the long run. Question 2: What is the difference between Job Design and Job Analysis? Which requires greater skill to do effectively? Job analysis: Job analysis provides information on:  Educational qualifications, training, experience, skills, traits, attitudes required to perform the job: Through the process of job analysis all activities required to perform a job are identified. This list of activities provides guidelines for the kind of educational qualifications, experience and training required to perform the job.  Structure and design of job to make it meaningful and enhance job holders performance : This is to ensure that the job is a meaningful whole, all tasks required for its performance need to be grouped together. Job analysis provides this information which helps in designing the job logically.  Plans for future resources requirements and career planning: Job analysis indicates the skills of the human resources in the organisation processes. When the organisation plans for expansion, growth or diversification skill

requirements would change. Job analysis also provides information on future jobs. With this it would be  Placement of the right person on the right job to utilize skills optimally: Since the job analysis indicates the skills required for a job, it facilitates identification of the right people within the organisation to perform the job. Hence it is possible to match available skills with the job requirements and utilize human resource optimally.  Setting up performance standards: Job analysis indicates the activities required to perform a job and achieve its objectives. These activities when performed enable accomplishment of measurable goals and targets. Job Design Once the job analysis has been conducted, the organisation has clearly defined the job description and job specifications. The organisation uses this information to design or re-design jobs. Similar duties and tasks are grouped together to design meaningful jobs. This result in achievement of optimal performance and satisfaction, it is also necessary to align the competencies of the job holder with the requirements of the job. Jobs are assessed and the skills required to perform them are determined. The skill deficiency provides the basis for training and redeployment. These are the three other elements that have an impact on the design of the job: Organisational, Environmental and Behavioral. Organisational Element: This is concerned with efficiency. Efficiency designed jobs allow motivated and capable workers to achieve maximum output. Environmental Elements: This must be considered in designing a job. These are the ability of existing employees, requirements of potential employees and their social expectations. Jobs should be designed in such a way that they fully utilise the abilities of the workforce. If the design of the job does not offer the Quality of Work Life that an employee aspires for, the job would create dissatisfaction and low motivation. Behavioral Elements: While designing jobs with elements that aid efficiency, the human needs of the persons performing the job have also to be taken into consideration. People with a strong desire to satisfy higher order needs perform best when jobs are high on dimensions of: Autonomy : Responsibility for work. Variety : Use of different skills and abilities. Task Identity : Responsibility for the whole piece of work Feedback : Information on performance. Task Significance : Significance of task to people within and outside the organisation. Steps in job analysis: Determination of how each job fits into the total organisation through organisation structure and process charts: Before any job analysis process it is necessary to understand the organisation structure, like placement of the people within the organisation and reporting relationships. Also various processes like manufacturing, marketing and finance and other relationships should be understood. Determination of how the job analysis information will be used: Job analysis data may be used for a variety of purposes. Job analysis may be necessary if:  Jobs are not clearly defined.  Jobs are not logically grouped together.  Reporting relationships are not clear.  There is an overlap in responsibilities.  Jobs with the same or similar responsibility are not placed the same grade and hence salary scale.

Select jobs to be analysed since analyzing all jobs is time consuming and expensive. Not all jobs are equally critical; some may not be appropriately graded and scaled. Only those jobs which are critical to the functioning and those requiring correction need be taken up for study and analysis. Prepare questionnaire and gather data on the job including characteristics of the job and abilities and behaviour required of the person performing the job. It is necessary to discuss the job content with the job holder and his immediate supervisor. This will provide data on the job as the jobholder is performing it at present as well as the supervisor’s expectations from the jobholder. Based on the type of activities the job holder has to perform the skills, Training, Aptitude and Behavioural requirements can be defined. Hence a standardised questionnaire can be prepared to collect data on all aspects of the job and its requirements. Prepare job descriptions and job specifications: The data collected from the employees holding the jobs that need to be analysed should be discussed with department heads and one or two other senior managers so that the job, as it should be ideally performed, can be defined. The job content can then be suitably modified and job descriptions and job specifications prepared. Application of job analysis: Job descriptions preparation Job specification preparation Development of key result areas (KRA’s) Design of training programmes. Development of compensation structure Strategic planning. Conclusion: Comparing the above two elements – Job analysis and Job design, we can conclude that Job design requires greater skill to do effectively. To perform the job design effectively, certain techniques are required to be adhered to. They are:Techniques in job design: Depending on the skills and abilities of employees available to perform a task, jobs may require redesign. Some jobs are highly specialized whereas others are routine and repetitive. Routine jobs: If a job is very specialized, experts like industrial engineers need to simplify the work in a manner that the job becomes simple to perform. The advantage of under-specialisation is that it can be done by employees with limited skills; the disadvantage is that boredom sets in resulting in errors or even resignation. Over specialisation: Such jobs do not provide opportunities for accomplishment, recognition or psychological growth. To improve the quality of work-life for persons working on such jobs the following is used:  Job rotation:  Job enlargement  Job enrichment Question 3: Describe some common rating errors in performance appraisal. How does the personal bias of the appraiser affect performance appraisal? Rating errors in the appraisal system: Performance appraisal is a formal, structured system that compares employee performance to established standards. Assessment of job performance is shared with employees being appraised

through one of several primary methods of performance appraisals. Elements in performance appraisal methods are tailored to the organization's employees, jobs, and structure. They include objective criteria for measuring employee performance and ratings that summarize how well the employee is doing. Successful appraisal methods have clearly defined and explicitly communicated standards or expectations of employee performance on the job. Most performance appraisal systems are based upon an assessment of the past. While it is much easier to assess the past than the future, viewing the performance appraisal as a control and maintenance system does little to realise future performance improvement. A consideration of future potential, opportunities and development needs is an essential planning aid for both organisations and individuals in the context of rapid change and the need for a high degree of flexibility. Future performance improvement needs organisational investment in development but this, together with succession planning, is often very poorly managed if at all. There are advantages and disadvantages of all appraisal systems. Sometimes the problem is not with the technique but with how it is used and by whom. The problem with subjective methods is the bias of the rater. Some common biases: Halo Effect: This occurs when the rater’s personal opinion of the employee affects his assessment. Halo error can either be positive or negative, meaning that the initial impression of the employee towards the employer (Higher official) could cause the rating to be either too high or low. Leniency or Strictness effect: When raters tend to be easy in their evaluation, it is called leniency effect. On the other hand there are some raters who see all performers as poor. This is called as strictness effect. Central Tendency Effect: Some raters prefer to avoid high or low ratings ad assign average ratings to all the subordinates. This fails to discriminate between the people in the same department and is therefore of little use for decisions. Recency Effect: Raters often tend to forget past behaviours but remember the actions of recent occurrence. Some appraisees use this tendency among their appraisers to be more visible nearer the time of assessment, particularly if the date of assessment is known. Contrast Error: At times appraisers let one person’s appraisal affect that of the next person. This happens particularly in situations where an average performer is evaluated immediately after an outstanding performer in which case average performer may get rated as a poor one. Personal Prejudice: Personal biases occur due to prejudice against a group or class of people. Sometimes appraisers give higher rating to persons who have qualities or characteristics similar to their own or liked by them. Sometimes such appraisers rate the persons they like most the higher and the one they do not appreciate much the least. Perceptual Set: There is at times a tendency among the raters to see what they want to see or expect to see and their assessment is affected by this attitude. Personal bias of the appraiser affects the Performance appraisal: “Personal biases occur due to prejudice against a group or class of people. Sometimes appraisers give higher rating to persons who have qualities or characteristics similar to their own or liked by them. Sometimes such appraisers rate the persons they like most the higher and the one they do not appreciate much the least” The above information was discussed above in brief. Now an elaborate explanation to such an action in Appraisal System. Example: Consider 10 employees supervised by an official “O”. Same level of task is rendered to each subordinate. But among the 10 subordinates, an employee could be an above average performer, who has the capability of finishing a task in a shorter time than the rest, and takes over more

responsibilities. While another subordinate may be a below average performer, who has the ability to just manage his responsibilities, also taking longer time to live up those responsibility. Given such a situation there are two possibilities of a Biased Appraisal by the superior: (a) The Rater himself could be an average performer; hence he may consider the average performer as ideal and may perceive the above average performer as the one who does his tasks to out-prove than the rest. This may cause the rating of the better performer to drop down. This kind of bias is profitable to an average performer. (b) The Rater may be a Good performer; hence he may appreciate the above average performer as ideal and of great asset, while he may perceive the low performing employee not as an asset to the organisation. This kind of Bias will be unprofitable to the poor performer. Also sometimes there occurs a case where certain persons are liked by the superior for various reasons such as common likes, similar background or college, similar caste or creed or religion. Such discrimination in the thought of the appraiser also leads to Personal Bias. Also there are cases where in the appraisee has complained against his superior sometime in the past. This history could affect the appraisee since the appraiser may have biased opinions about him/her and despite good performance the appraisee may result in poor rating. Such Situations are often seen in large organisation where the number of subordinates under a single man is many (10 or more). In such cases there may be a tendency by the superiors to form an opinion and also likes and dislikes among people. This sometimes acts a bonus for the future growth of an individual under this superiors’ guidance and for some it turns out to be their BAD LUCK. Often noticed in a BPO or an IT firm where the number of subordinates under a superior is many. A performer though being able to show better competency fails in his overall rating to “Personal Prejudice”. On the other hand a poor performer may attain higher rating due to him being liked by his superior. Hence The Ideal Appraisal System opted by an organisation should be chosen in such a way that it accommodates all the various factors and avoid the common rating errors that can take place. Such Systems can create an Employee friendly Environment and also reduce the rate of employee-employer misconceptions and improve the relationship in their work environment. This also enables the Fruitful growth of a person within the organisation and reduces the risk of attrition to the organisation. Question 4: What is management by objectives? What are its advantages and disadvantages? It is all too easy for managers to fail to outline, and agree with their employees, what it is that everyone is trying to achieve. MBO substitutes for good intentions a process that requires rather precise written description of objectives (for the period ahead) and time-lines for their monitoring and achievement. The process requires that the manager and the employee agree to what the employee will attempt to achieve in the period ahead, and (very important) that the employee accept and buy into the objectives (otherwise commitment will be lacking). For example, whatever else a manager and employee may discuss and agree in their regular discussions, let us suppose that they feel that it will be sensible to introduce a key performance indicator to show the development of sales revenue in a part of the firm. Then the manager and the employee need to discuss what is being planned, what the time-schedule is and what the indicator might or might not be. Thereafter the two of them should liaise to ensure that the objective is being attended to and will be delivered on time.

Organisations have scarce resources and so it is incumbent on the managers to consider the level of resourcing but also to consider whether the objectives that are jointly agreed within the firm are the right ones and represent the best allocation of effort. In the traditional performance appraisal methods the appraiser has to rely entirely on his judgment to assess the employee. Since a number of decisions are taken based on appraisal, it is essential to make the system as objective as possible. The management by objectives approach involves establishing performance goals jointly by the superior and subordinate. For this program to be effective, both the superior and subordinate must e actively involved in the objective formulation and agrees upon the methods to be used to assess performance. MBO Principles  Cascading of organizational goals and objectives.  Specific objectives for each member.  Participative decision making.  Explicit time period.  Performance evaluation and feedback. The MBO program involves: (i) Defining key tasks for the subordinate and setting a limited number of objectives. (ii) Establishing criteria for evaluation of objectives. (iii) Determining the dates for review of progress and making modification in the original objective during the review, if necessary. (iv) Having a final evaluation session for counseling and encouragement. (v) Setting objectives for the next cycle. Problems faced by the MBO program are:  Too much paper work  Setting too many objectives may create prioritization problems  Difficult to establish measurable objectives for certain jobs.  Too much emphasis on short term performance and losing sight of long-term objectives.  May be used by some supervisors as a control devise that intimidates rather than motivates subordinates. Question 5: (a) How does long-term career development of employees help an organisation? (b) What are the different phases in the career of an employee? Career planning: An organisation’s success depends upon the availability of competent human resource. Without an effective promotion and succession system the organisation will not be able to achieve its strategic objectives. Career planning involves matching an individual’s career aspirations with the opportunities available in the organisation. Career development can be used as a focus on assuring an alignment of individual career planning and organisational career management process in order to achieve an optimal match of individual and organisational needs. At the heart of successful human resource development -plans is the matching of the business strategies of the organisation and the individual development needs. The concept of Learning Organisation includes the same ideas of integration between business development and human resource development, placing perhaps more emphasis on learning within the organisation. The individual must identify his aspirations and abilities and understand what training and development is required for a particular career path. The organisation must recognize its own needs and opportunities and through human resource planning provide career information and training to its employees.

Career planning is a viable way to meet the organisation’s internal staffing requirements. When the employers encourage the career planning, employees are also motivated to pursue further education, training and other long term career development activities. They are: Career Equity: Employees want to perceive equity in the organisation’s performance appraisal and promotion system with respect to career advancement opportunities. Supervisory concern: Employees expect their supervisors to play an active role in career development and provide timely performance feedback. Awareness of the career: Employees wish to know what career advancement and opportunities are available within the organisation. Career Development: Career development provides a supply of talents and abilities. Individuals must be committed to and accept responsibility for their career development. A number of actions prove useful in career development. These are: Job performance: Career progression depends largely on job performance, the better the performance the higher the chances of going up the corporate ladder. Resignations: When an individual sees career opportunities elsewhere which are not available in the existing organisation, resignation may be the only alternative. When used to sparingly, It results in promotion, salary increase and new learning experience. Mentors: Mentors can aid career development by sharing their knowledge and insights and wisdom to help junior managers. Growth Opportunities: Individual can expand their abilities by enrolling for training programs acquiring an additional degree, seeking new work assignments. When an opportunity arises in the organisation, employees with the required skills would be placed in that position. Advantages of career planning:  Helps create and develop an internal pool of promotable employees.  Reduces the turnover because the organisation’s interest in and concern for employees results in higher employee loyalty.  Taps employee potential by providing them with specific career goals.  Motivates employees to grow and develop.  Satisfies employees’ needs for recognition and accomplishment. A CAREER PLANING PROCESS.

Individual Needs

Personal Counseling & assessment

Individual Development Efforts.

Matching

Matching

Placement on Career Path

Organisation needs and opportunities

Personnel Mktg. & Career Info.

Formal Trng. & Dev. Programs

Different phases in the career of an employee: Most working people go through career stages and it has been found that individual’s needs and expectations change as the individual moves through these stages. Establishment Stage: The first five stages of a career are termed as establishment stage where safety needs are the highest. This is the beginning stage in the career of any person’s work-life. Here the focus is on earning well to acquire assets a person believes are essential like Car, House, Furniture and others. Advancement Stage: The advancement stage lasts from the age of 30-45. During this period the person’s safety needs would have been largely satisfied. Hence there is considerably less concern for hygiene factors like House, Car, etc, and the focus shifts to achievement, esteem and autonomy on the job. Maintenance Stage: During this period the gains of the past are consolidated. Since the individual has satisfied psychological and financial needs, this phase is period pf creativity. The employee wishes to satisfy his esteem and self-actualisation needs. However many people experience mid-career crisis during this period. They do not achieve satisfaction from their work and may even experience psychological discomfort. Retirement Stage: During this phase the individual completes one career and moves to another. The individual now has the freedom to take on activities that he may have been interested in like gardening, social work, teaching which were difficult to pursue while working. Conclusion: Employee career development cannot take place without support from the top management. Commitment of top management is crucial. Employees also need to be given feedback about their career development efforts. It is difficult for an employee to sustain years of preparation to reach career goals unless they receive feedback. Career development does not guarantee success but without it employees would not be ready for a job when the opportunity arises.

Question 6: What are the components of an effective compensation system? How is an underpaid employee likely to behave? Compensation is the reward an employee receives in exchange for performing the organisational tasks. Compensation is Direct and Indirect.  Direct compensations are Wages, Salaries, Bonuses or Commission.  Indirect Compensation is Paid Leave, Insurance, Medical Benefits, Housing Allowance, etc that are not a part of the direct compensation. Components of effective compensation system: Organisations have to have effective compensation policy to: Acquire qualified personnel: Compensation should be on par, if not better than prevailing industry rates in order to attract qualified persons. Retain present employees: Employees quit if compensation levels are not competitive. Ensure equity: Compensation should ensure internal equity, i.e. compensation should be related to relative worth of jobs. External equity should be maintained by paying wages similar to those paid to persons performing similar tasks in other companies. Internal equity should be maintained by paying the employees with similar responsibilities, qualifications and experience similar salaries. Reward desired behavior: Compensation should reinforce desired behavior through increments and rewards and act as an incentive for the behavior to occur again. Similarly withholding increments for poor performance will ensure that the employee puts in more efforts. For example: Many organisations appreciate the employee effort though Thank you cards for the effort they have put in for the month. This invokes a sense of healthy competition among employees and a positive work spirit. Also the methods of “Star of the month” which rate the productivity and efficiency enable measuring the employee efficiency. Control Costs: A rational compensation plan helps attract and retain employees at a reasonable cost. Without proper structure the organisation may overpay or underpay the employees. A compensation policy is effective if salaries and perquisites are: Adequate: In line with what is paid in similar companies in the same geographical area. Balanced: A reasonable combination of direct and indirect benefits Cost effective: What the organisation can afford to pay. Equitable: Commensurate with the effort put in and the ability used. Incentive: Sufficient incentives are needed to motivate the employees to work effectively. Secure: Sufficient to satisfy the employee’s basic need and make him feel secure Factors affecting Compensation: Supply and Demand: The availability of people and the demand determine the “Going-Wage-Rate”. When the demand is high and the availability low, salaries are high. When the availability exceeds the demand, salaries are low. Ability to pay: If a company is doing well and has the ability to pay, the tendency is to raise the compensation level. However if a company is highly successful, there is little need to pay far more than the competitive rates to obtain good personnel. The company may choose to pay above competitive rate to attract the best availability in the industry.

Cost of living: The cost of living index does not determine the base compensation. It indicates what the rate of increase in salary should be to keep up with the inflation so that employees’ real wages do not reduce. Benefits: Indirect benefits are employer provided rewards and services other than wages and salaries. These benefits are provided for various reasons: 1. Keep wages and salaries low and hence obtain tax benefits 2. Make the salary package competitive to recruit and retain talent. 3. Act as motivators 4. Ensure long – term employment as some benefits are linked to time spent in an organisation. Some other indirect benefits that companies offer are: Insurance: employees are insured by the company for accident, disability/death. Medical benefits: medical benefits are provided to the employees by the company through insurance. Retirement benefits: retirement benefits like provident fund, gratuity, pension are provided for retiring employees who have served for a long term. Paid leave: Employees are given certain special leave like casual leave, privileged leave, medical leave during which they receive their salary and full benefits. Certain number of days in a year only is allotted for such benefits. Reimbursement for travel is also allotted in certain companies. Other benefits: Benefits like assistance for housing, children education, marriage loans at low interest are also provided. Other perks’ like telephone reimbursement etc are also some of the benefits that certain organisation avails to the employees. How is an underpaid employee likely to behave? Compensation package is the biggest criteria for any employee to choose an organisation. If this main factor is looked down, then there are many chances of losing a good employee. Organisations must ensure that employees with certain qualifications and experience must be given certain level of salaries, failing which; its repercussions will be noticed in his work. Certain dominating behaviors of such employees are: Poor performance: If correct level of compensation is not ensured, the first impact goes on the job performed by the employee. The level of delivery reduces his interest in the job gets distracted. Resignations: Underpaid employees start seeking job opportunities outside the organisation. If a profitable offer is found then he resorts to resign from the current job and jumps to a better organisation with better payment packages. Other behaviors noticed in a unsatisfied/underpaid employee: Dissentful attitude: The employee starts to dissent the work he performs and starts to withdraw from all responsibilities. Complaining: This is a very common behavior in such employees. The underpaid employee starts complaining to his fellow colleagues and superiors about his dissatisfaction levels in pay scales. Group influencing: The underpaid employee may start to form his set of groups and influence them against effective production and affect the growth in the organisation. Productivity: The highest affecting factor to the organisations will be the productivity which would drop. This in-turn would affect organisations goals to be delivered per person. Concentration: The employee loses his concentration in his job, becomes distracted and loses the responsibility given to him and also the seriousness of is job. Unprofessional: Common attitude noted in such employees are an unprofessional attitude. They start fights within the organisation, create misunderstandings and very disturbed environment. Conclusion: Thus an organisation whose outlook is an employee friendly environment, then the above factors must be taken into account while deciding a compensation and benefit system and avoid the attrition in the organisation. Factors to ensure better compensation system:

1. 2. 3. 4. 5.

Better wage Scale Good appraisal system Regularised promotion system Good Bonus and Perquisites. Better Direct and Indirect compensation packages.

Question 7: Why is orientation so essential for a new employee? How would you ensure that a training program is well designed? Orientation (Induction): The objective of orientation is to familiarize with the rules and regularizations of the organisations and also the various heads and departments of the organisation. Its objective is also to provide new recruit with information about organisation “Vision and Mission”. This is the process of familiarisation with the organisation and settling into the job. It is easy to forget that the selection process is only the beginning of the employment relationship, and the future of that relationship depends to a considerable extent on how the new employee is settled into the job. Most labour turnover is among new employees, and work efficiency is reached only after a period of learning and adjusting to the new environment. By planning an orientation programme, in consultation with trade union or other employee representatives if available, the organisation can quickly build on the positive attitude of the successful candidate. However keen new recruits may be, they may have anxieties about how well they will: • get on with their co-workers • understand the standards and rules (written and unwritten) of the organisation • make a good impression on their new manager or supervisor • be able to do the job. A good induction programme makes business sense, whatever the size of the organisation, and whatever the job. It introduces the newcomer not only to their immediate colleagues, but to other workers with whom they may have less day-to-day contact, including trade union representatives (if they are recognised in the organisation) or employee representatives on any staff committee or council. Induction often begins before the person has actually started, in that the organisation will supply material as part of an initial 'information pack', or with the invitation to interview, or with the letter of job offer. This may be particularly important in jobs of a technical nature, where it is helpful for the new starter to be as well informed as possible about that side of the work. Clearly, learning the particular projects and initiatives will have to be done in the workplace but much 'mental preparedness' can be undertaken in advance. The Company Handbook, and the Written Statement of Employment Particulars, can also provide essential information about the organisation and the job. A good reception, with the line or personnel manager spending time with the new employee, is important on the first day. There may be further documentation to complete, perhaps a preliminary discussion about training either immediately or in the future, an explanation of the development opportunities that are available, and of course enough information to give the new starter a good grasp of the working practices of the organisation. Any particular health and safety requirements should be made known, together with details of whom to go to for help and advice during the course of their employment. Many companies use a 'buddy' system, where an experienced worker is nominated to assist the new recruit in all the day-to-day questions that may arise.

It is useful to have a written checklist of the items that need to be covered in the induction programme; Not only does this give some structure to the induction but it also ensures that both the new starter and the manager know what has or has not been covered at any given time. Such a checklist is normally drawn up by the personnel section in consultation with other involved staff, such as safety officers, line manager/supervisors, employee representatives (if appropriate), and training officers. The induction programme may be spread over several days or weeks, and may incorporate specific job training, but the following points should be borne in mind: • All employees need to be able to work in a safe and healthy manner. Recruitment and placement procedures should ensure that employees (including managers) have the necessary physical and mental abilities to do their jobs, or can acquire them through training and experience. Employers should have systems in place to identify health and safety training needs arising from recruitment • People can take in only so much information at any given time, and should not be overloaded. It is important that health and safety is introduced in a structured way • If there are special health and safety requirements, make sure the new starter fully understands their importance - otherwise there is the risk of being exposed to unnecessary danger or endangering their co-workers. All employees must know what to do in the event of a fire or other emergency • Setting out the plan of induction at the beginning avoids the problems that can arise in trying to arrange time in the future, when the employee is established in the job • Not to forget induction needs for shift workers or night workers. They may need some time on days, or modified shifts, to cover the induction period • Even if the induction period covers job training, try to let new starters do some practical work, as this will assist their learning and enable them to relate what they are being taught to what they will be doing. The outcome of all this is that the new starter should have a good feel for the organisation, and should continue to feel that they made the right decision in joining the firm. Training: In organisations dedicated to creating a learning environment, Training is accorded high priority. In these days where technology requirements are changing so rapidly, acquiring new knowledge in all fields has become mandatory. Any employee persevering to attain great heights in an organisation must ensure that his level of knowledge is kept at par, or else he may lose in the race of competition. Advantages of Training:  Exposed to new ideas.  Expand their knowledge.  Begin to look at their jobs critically and think differently  May alter their behavior in desired ways. Various types of Training:  On the job training  Job rotation  Case method  Role playing  Management games Assessment of Training needs: Training needs are assessed by analyzing the organisation’s need, the knowledge, skills and ability required to perform a job and the jobholder’s skills and capabilities. The employees’ skills and abilities are available in the skills inventory. Their training needs may be assessed by identifying the gap between skills possessed by the employee and those required for the job.

Another source of information is employee’s supervisor. Performance appraisal also provides data on the skills needed to be imparted to the employee. PROCEDURE FOR TRAINING

Identify Training Needs

Specify Training Objectives

Determine Training Contents

F E

Evaluation Of Performance

Design Training methods and appropriate Media
Program Input

E D

Implementation of training Program

B A C

Program Output

K

Ensuring training has been well designed: Evaluation of training: Training and development programs are transformation process. Training may be evaluated by comparing the results with the objectives set for the training programme. There are three criteria to evaluate a training programme. Internal: This is directly associated with the content of the training programme. The programme is said to be successful if the participants have learnt the contents of the programme and acquired skills and knowledge. This is known as Training Validity. External: External criteria are related to the ultimate purpose of programme (Improve effectiveness of the employee). If the knowledge, skills and abilities acquired through the training programme result in better performance on the job, then it is known as Transfer Validity. Participant Reaction: If the participant liked the programme, assimilated the knowledge and skills offered by the programme and were motivated to transfer their learning to the work situation, then the programme may be assumed to be effective. Conclusion:

Thus training can be ensured to be designed as per requirement and though various methods of examination and evaluation, the method can be assessed effective or not. Each organisation chooses various training strategy depending on their skill requirement and also assess the results in various manner. Training needs to be evaluated, otherwise the net results will be of no use, since the training would just remain a certificate in the hands of the trainee and no practical purpose served. Part-B Question 1: How can conflict be avoided in an organisation? What is the difference between arbitration and Mediation? Disagreements and conflicts are a part of the natural order of things. When various people function together as a team, each person might possess his/her own ideas. Hence chances of idea conflict and misunderstandings etc occur. In an organisation, employees and management have divergent interests in how scarce resources may be allocated and this leads to grievances. The HR department or the Personnel Department handles such issues and sorts out the discrepancies and conflicts. While each supervisor deals with only problems occurring in his department, the personnel executive has a company wide perspective of complaints and can identify the types and causes of the problems. With this information the personnel department can create formal procedures for problem solving. Conflict Resolution: The first step in conflict resolution is their discovery ad Exposure. For this, organisations set up an upward channel of communication through which the voice of the employee may be heard. Direct Observation: Not all problems are expressed, but a good supervisor knows the customary behavior of his subordinate. When a significant change occurs in his behaviour or work it may be assumed that the employee has a problem. Open Door Policy: A formal open door procedure allows employees to discuss their problem with the supervisor and then up the hierarchy to the highest level, if necessary. The policy sounds democratic, but generally is defective since access to senior managers is not that easy and the subordinates will not be comfortable. Personnel Counselors: At times an employee may not wish to go the superior with a problem. The company appoints trained psychologists who act as counselors. Employees may discuss their problems with these experts who would protect their identity. Suggestion Boxes: Companies can set up a suggestion boxes in which employees may write down their problems and submit anonymously. Often employees are afraid to voice their concern because of fear of retaliation by management, although this is not well-founded. Exit Interview: If the conflict or disagreement is so great that the employee resigns, the exit interview provides one last opportunity to discover the nature of dissatisfaction. Most of the time the employees voice their dissatisfaction at this time since they are no more bound to the rules or limits of the organisation. Ombudsman Approach: The personnel department provides a place where the employee can submit a complaint, have the Ombudsman investigate it and try formulating solution which is acceptable to the employee and the management. The Ombudsman serves as a investigator or Mediator. Internal Tribunal: A review board or panel is constituted by the management to solve problem. The panel hears the testimony or reviews written information submitted by the employee and then takes a decision.

Generally the panel’s decision is final but, at times, if the employee is not satisfied an appeal is allowed. Problem- Solving for Unionised Employees: In case of Unionised employees problem solving is marginally different because the union represents the employees in submitting their case. Once a grievance is submitted, the personnel department should make every effort to resolve it fairly and quickly. Failure to do so may be perceived as disregard for the employees’ needs and union’s status and may result in low motivation, morale, productivity, loyalty and even go-slows or strikes. When solving the problems the personnel department should ensure that:  Complaints are investigated and decided on facts not emotional whims.  Causes of grievance are genuine and not due to personal conflicts.  Proper grievance procedure is followed involving both the union and the management. Arbitration: The grievance – handling procedure des not always provide satisfactory solutions. When a deadlock occurs Arbitration may be required. The arbitrator acts as a judge, hears both sides of the dispute and after weighing the facts, and renders a binding decision. Mediation: Mediation is different from arbitration in that the mediator is a third party who enters the dispute but has no power of decision. He can only suggest, coax, recommend or keep the two parties talking with each other. Union management cooperation: Satisfactory resolution of disputes may avert ill will and strikes or other non- cooperative actions by the union. However these after-the- fact measures. A proactive effort should be made to build cooperation between the union and management so that grievances, disagreements and conflicts do not occur. There are several proactive and cooperative methods:  Prior consultation: If the management holds consultations with the union leaders and explains its plan of action before implementation, unions and employees tend to be appreciative of management’s intensions and hence become cooperative.  Sincere Concern: Management can show sincere concern for employee problems and welfare when there are no obvious and serious problems and management is not obligated to do so.  Joint study committees: For complex problems confronting management and unions, joint committees may be formed to discuss, analyse and solve the problem. This would ensure involvement and commitment. Conclusion: There is never single best method to build cooperation or solve Disputes. The method used depends on the situation. However if the personnel department build cooperation with their unions or employees the management gains higher productivity and morale.

Manifestations of Conflict

Manifestation of organised group conflict (Union management Conflict)

Manifestation of individual and unorganized conflict

Manifestation of unions

Manifestation of mgmt.

Workers

Management

Non co-operation Unwillingness to negotiate Arguments Unorganised with holding of efforts Autocratic Supervision

Termination Hostility Demotion

International Waste and inefficiency

Over Strict Discipline

Penalties Stresses Labour Turnover Lay-Off Unwillingness to negotiate Absenteeism Complaints Unnecessary Firing

Lockouts

Demotion Resentment Instances of breaking rules Layoffs Absenteeism

Work to rule Demonstration

Lock Outs

Loss of Prod.

Strike

Difference between arbitration and Mediation: Arbitration Arbitration is an extra-judicial mechanism through which conflicts can be solved. It is an adversarial process, which is governed by the principle of party autonomy. This means that it is the parties to a conflict who determine whether they want their dispute to be solved through arbitration. Thus the arbitrators derive their authority solely from the parties. Parties are free to choose the place (seat) of arbitration, and often do so through a contractual clause before a dispute emerges. Arbitration processes are convened on an ad hoc basis, and the parties influence the composition of the arbitration panel and/or the selection of a specific arbitrator. The parties determine the "rules of the game," either by designing the process themselves or by choosing the seat of arbitration. In the latter case the parties agree to make use of existing institutions, which provide facilities and a set of adopted rules that govern the process. Arbitration proceedings are confidential. The details of the arbitration will usually remain confidential but quite often the actual result as embodied in the Arbitration Award will be well known in the market. Second, that arbitration proceeding are cheaper than Court proceedings. Reinsurance arbitration proceedings can be horrendously expensive: from service of the arbitration notice to issuance of the final arbitration award can be a matter of years as opposed to months: time is money. You also pay for the arbitrators and an arbitration venue, which are both free in Commercial Court proceedings. Mediation Mediation requires the disputing parties to work together to find a mutually agreeable solution. The mediator has no authority to render a binding decision. The parties to the dispute make the decision, and only they can make it final through entering into a written agreement, enforceable as a legally binding contract. Mediation is thus a non-adversarial process, typically described as a "win/win" for all parties Mediation is a nonbinding process that employs a neutral person — the mediator — to facilitate negotiations between disputing parties. Mediation redefines the ways the parties look at a dispute. Unlike arbitration, a mediator often can get the parties to look beyond their legal rights, to an examination of their underlying interests. This process often leads to creative, business-driven solutions. Mediation works because the parties control the process and outcome, there is more effective communication, there is greater flexibility and efficiency, and the process is confidential. Studies also show that when mediation fails to produce a settlement, it is often because the participants lack understanding of the process, not because of a failure in the process.

Question 2: What are the key elements in the disciplinary process? Discipline is the action taken by management to encourage compliance with the organisation standards. It is a process to correct and mould employees for better performance. There are two types of discipline: 1. Preventive Discipline: This action is taken to encourage employees to follow standards and rules so that indiscipline is prevented. The personnel Department plays a major role in preventive discipline. They communicate the rules to the employees, conduct trainings and even counsel employees if necessary. 2. Corrective Discipline: This action is taken when there is non-compliance with the rules. Typically corrective discipline is a penalty like warning or suspension.

Discipline is one of the most challenging areas in the Personnel management function. In dealing with difficult employees, operating managers must diagnose both internal and external environmental factors contributing to the indiscipline, prescribe and implement appropriate remedial actions and evaluate the effectiveness of their decisions. Disciplinary Alternatives When deciding what disciplinary action to take, we need to keep in mind that discipline is supposed to be constructive. The goal is to guide the employee to improve performance or correct inappropriate behavior, not to punish the employee. As a general rule, the action should be just enough to get the employee's attention. However, it maybe needs to have to take progressively more serious actions if there is no improvement or if repeat occurrences follow. We need not take each of these actions, but you will normally take more than one of them. The alternatives are: Oral Warning:  Set a time and place to ensure privacy.  Make notes about what you want to say in advance.  Remember that the employee may have a right to representation.  State clearly that you are issuing an oral warning.  Be specific in describing the unacceptable performance or behavior.  Remind the employee of the acceptable standards or rules. If they are available in writing, provide them to the employee.  State the consequences of failure to demonstrate immediate and sustained improvement: Further disciplinary action may be the result.  Note the oral warning on your calendar and key elements of discussion Written Warning: If you gave an oral warning and the problem performance or behavior persists, a written warning may be effective. You may decide to use this disciplinary action more than once, to get the employee's attention. Be careful, however, not to get stuck issuing repetitive letters of warning that fail to influence the employee's behavior or performance. .  State clearly at the outset of the letter that it is a written warning, and cite the appropriate personnel policy or contract provision.  Describe the performance problem(s) or work rule violation(s) in very specific detail and attach documents which support your conclusions.  Outline previous steps taken to acquaint the employee with the issue (coaching sessions, performance appraisals, and previous disciplinary actions) and attach copies of the documents.  Describe the impact of the problem (safety issues, need to reassign work).  Note the employee's explanation (as revealed during your investigation) or that the employee declined to offer one. If it was unacceptable, explain why.  Reiterate your expectations regarding behavior and/or performance.  Note that if the employee doesn't demonstrate immediate and sustained improvement, the consequence will be further disciplinary action, up to and including dismissal.  Refer the employee to the appropriate policy or contract provision for appeal rights.  Deliver the warning letter to the employee and place it in the employee's departmental personnel file using appropriate delivery procedures such as "Proof of Service." Suspension without Pay: This is normally the next stage in progressive discipline after written warning(s).Suspension typically prevents work for a number of working days, as specified in the letter, and pay is docked accordingly. Length of a suspension without pay will be influenced by policy or contract requirements. The letter states that it is a suspension without pay, the appropriate policy or contract provision, and the number of days the employee will be suspended. It also (as with a letter of warning)

describes the problem, previous corrective measures, impact of the problem, your expectations, consequences of failure to improve, and the employee's appeal rights. Depending upon the personnel program the employee belongs to, you may be required to issue a letter of intent to suspend, which provides the employee with the right to appeal your intended action to the next higher management level before the action is implemented. Reduction of Pay within a Class: This alternative is normally used when you do not wish to remove the employee from the work site, but serious discipline is appropriate. It is most appropriately used in lieu of suspension without pay, in cases of chronic absenteeism or tardiness. The reduction of pay is for a specific period of time, related to the seriousness of the performance discrepancy or work rule violation, and noted in the letter. The disciplinary letter will incorporate the same elements included in a suspension Demotion to a Lower Classification: This action involves movement of an employee to a lower level position, and may be temporary or permanent. Demotion is most often appropriate in cases of inadequate performance of responsibilities at a particular level, rather than violation of work rules. It should be based upon a reasonable expectation that the employee will perform successfully in the lower classified position. For example, did the employee previously hold a similar position, and did they perform satisfactorily? Dismissal: This alternative is normally selected after performance counseling and progressive discipline have failed to get the employee's attention to the problem. In extreme cases, such as job abandonment, theft, or an act that endangers others, the offense may be so grave that we forgo progressive discipline. In carrying out disciplinary action be sure to:  Maintain a professional manner by keeping the disciplinary process confidential between you and the employee  Make a careful diagnosis of the problem to determine whether disciplinary action is appropriate  Provide specific examples of performance discrepancies or work rule violations so the employee fully understands what needs correction  Allow the employee ample opportunity to explain so that you have all the facts  Make sure discipline is the appropriate tool. Would coaching or performance appraisal be sufficient to get the employee's attention?  When you take disciplinary action, make sure the punishment fits the crime  Help the employee improve performance by providing specific recommendations and requirements  Communicate clearly so the employee understands the consequences if performance or conduct does not improve Approaches to Discipline: Hot Stove Rule: In this approach to discipline, the reaction to the disciplinary action has the same effect as to how a person reacts when he touches a hot stove. The consequences are: (a) Warning: Before any behavior has taken place the consequences of the undesirable behaviour are communicated to the employee. (b) Immediate Burn: If any disciplinary action has to be taken, then it has to be taken immediately after the undesirable act has taken place. The employee must be able to see the link between the act and the punishment. (c) Consistency: The same action is taken against any person performing the undesirable act – no discrimination. (d) Impersonality: The disciplinary action is not directed towards a person, its meant to eliminate the undesirable behaviour.

Progressive Discipline The progressive discipline approach is administered to give an employee a chance to take corrective action before more serious penalties are imposed. Therefore the severity of penalty is increased every time the offense is repeated. The objective is to create and maintain a productive responsive workforce. Positive Discipline: The disadvantages of Hot-stove and Progressive discipline are that they focus on past behaviour. Some employees who are disciplined in a punitive way may not remain committed to their job or feel good about the company. Positive discipline is future oriented and is included by working with employees to solve problems so that indiscipline does not occur in the first place. Question 3: Describe briefly the various laws pertaining to employee’s compensation and benefits There are number of laws pertaining to the industrial workmen. Some of them are listed below: Laws pertaining to employee compensation and benefits are: 1. The Employees ’ Provident Fund and Miscellaneous provisions act, 1952 The Employees’ Provident Funds and Miscellaneous Provisions Act, provides for compulsory contributory fund for the future of an employee after his retirement or for his dependents in case of his early death. The objective of this act is to make available benefits of statutory schemes of the provident fund, family pension and deposit linked insurance funds to employees in the factories and other establishments. This act provides for wider terminal benefits to industrial workers in contingencies such as retrenchment, closure and retirement on reaching the age of superannuation, voluntary retirement and retirement due to incapacity to work. Applicability:  Every factory engaged in any industry specified in Schedule 1 in which 20 or more persons are employed;  Every other establishment employing 20 or more persons or class of such establishments which the Central Govt. may notify;  Any other establishment so notified by the Central Government even if employing less than 20 persons Not Applicable:  Any factory or establishment registered under any central or stare law relating to cooperative societies employing less than 50 persons and working without the aid of power.  Any establishment belonging to the central govt. or state govt. and having a scheme of contributory provident fund or old age pension. Additional Benefits:  Employee’s pension Scheme-!971: Comes under this act. The purpose of this scheme is to provide family pension and life insurance benefits to widows and children of PF members of the establishments covered by the Employee Provident Fund Act-1952.  Employees’ Deposit Linked Insurance Scheme-1976: This act also comes under the EPF Act1952. The purpose of this scheme is to provide life insurance benefits to the employees of the establishment covered by EPF and MP Act-1952. 2. The Employees’ State Insurance Act – 1948 The Employees’ State Insurance Act, provides for certain benefits to employees in case of sickness, maternity and employment injury. Applicability The Act extends to the whole of India. It applies to all factories (including Government factories but excluding seasonal factories) employing ten or more persons and carrying on a manufacturing process with the aid of power or employing 20 or more persons and carrying on a manufacturing process without the aid of power and such other establishments as the Government may specify.

A factory or other establishment to which this Act applies, shall continue to be governed by its provisions even if the number of workers employed therein falls below the specified limit or the manufacturing process therein ceases to be carried on with the aid of power, subsequently Every employee employed in or in connection with the work of a factory or establishment covered by the act and drawing wages up to Rs.3,000/- per month is required to be insured under this act. Not applicable:  Factories working with the aid of power wherein less than 10 persons are employed;  Factories working without the aid of power wherein less than 20 persons are employed;  Seasonal factories engaged exclusively in any of the following activities viz. Cotton ginning, cotton or jute pressing, decortications of groundnuts, the manufacture of coffee, indigo, lac, rubber, sugar or tea or any manufacturing process incidental to or connected with any of the aforesaid activities, and including factories engaged for a period not exceeding seven months in a year in blending, packing or repackaging of tea or coffee, or in such other process as may be specified by the Central Government;  A factory which was exempted from the provisions of the Act as being a ‘seasonal factory’ will not lose the benefit of the exemption on account of the amendment of the definition of ‘seasonal factory’;  Mines subject to the Mines Act, 1952;  Railway running sheds;  Government factories or establishments, whose employees are in receipt of benefits similar or superior to the benefits provided under the Act and Indian naval, military or air forces. Benefits There are 6 kinds of benefits provided under the act:  Sickness benefit  Maternity benefit  Disablement benefit  Dependants benefit  Medical benefit  Funeral expenses. 3. The factories Act – 1948 The act is applicable to Factories which means (a) Any premises where 10 or more people are employed and n any part of which manufacturing process is carried out with the aid of power. (b) Any premises where 20 or more people are employed and in any part of which a manufacturing process is carried out without the aid of power. Provisions of the Act.  Keep the premises clean.  Dispose of waste and effluents.  Maintain adequate ventilation and temperature.  Prevent accumulation of dust and fumes.  Avoid over crowding  Provide sufficient lighting, drinking water.  Toilets, washrooms and spittoons. For safety of the workers every factory must:  Fence certain machinery.  Protect workers repairing machinery in motion.  Protect young persons working on dangerous machines.

 Maintain lifts ad hoists in good condition.  Protect workers from injury to the eyes.  Protect workers from dangerous fumes, gases, vapours and dust. For the welfare of the workers every factory must:  Provide facilities for washing.  For sitting while workers are at work.  Storing clothes not worn during work hours (Large factories only).  First aid boxes and cupboards.  Canteens (Large factories only)  Rest rooms and lunch rooms (Large factories only).  Crèches (Factories employing more than 30 women workers). Working hours: Working hours for adults are as follows:  Not more than 48 hours a week  Not more than 9 hours a day.  Interval for rest of at least 30 mins. After 5 hours of work.  Total period of work including rest interval must not be spread more than 10 ½ hours a day.  Holiday for whole day once a week.  Overtime for working more than 9 hours a day or 48 hours a week at double the rate.  Women cannot be employed after 7pm and before 6am. Employment of children: The following rules apply to the employment of children:  Employment of children below 14 yrs of age is prohibited.  A child who has completed 14 years of age but less than 15 may be employed for a maximum period of 4 ½ hours a day provided: o A certificate of fitness has been granted by the certifying surgeon. o He is not employed between 10pm and 6am.  The manager must maintain a register of child workers in the prescribed form.  A child who has completed the age of 15 but less than 18 may e employed as an adult provided he has certificate of fitness for a full days’ of work. Leave rules: Rules for annual leave:  A worker must be allowed annual leave with wages at the rate of one day for every twenty days worked during the previous calendar year provided he has worked for 240 days or more in the previous calendar year.  A child worker must be allowed annual leave with wages at the rate of one day for every 15 days worked during the previous calendar year provided he has worked 240 days or more in the previous calendar year.  Leave ma be accumulated up to 30 days for adults and 40 days for children  The leave is exclusive of holidays occurring during or at either end of the leave period.  Wages for leave allowed must be paid before the leave period begins. 4. Minimum wages Act-1948: The government is required to fix minimum rates of wages payable to employees employed in the employment specified in part1 or part2 of the schedule appended to the act. The employer is bound to pay to every employee engaged in that employment wages at a rate not less than the minimum rate fixed and enforced.

5. Payment of bonus Act – 1965 The act is applicable to every factory and every other establishment employing 20 or more persons. Every employee drawing a salary or wage up to Rs.2,500/- per month and who has worked for a minimum period of 30 days in a year is entitled to be paid bonus.  The minimum bonus payable is 8.33% of the salary or wage or Rs.100 whichever is higher.  The maximum bonus payable is 20% of the salary or wage. 6. The payment of Gratuity Act- 1972 Applicability of the Act: The act is applicable to:  Every factory, mine, oilfield, plantation, port and Railway Company.  Every shop or establishment in which 10 or more persons are employed.  Such other establishments in which 10 or more employees are employed as central govt. may specify. Eligibility: The employee has to work for a minimum of 5 years to earn gratuity. In case of death or disability gratuity becomes payable to his nominee or heirs even if he has rendered less than 5 yrs of service. Rate of payment: Gratuity is paid at the rate of 15 days’ wages for every completed year of service or part thereof in excess of six months, based on his last drawn wages. 7. Payment of wages act: Applicability of the act:  Factories  Railways  Any other establishments specified in sub-classes) to g) of section 2(ii) of the act. Employees earning less than Rs.1600/- per month are covered and protected by this act. Time and method of payment:  The wages must be paid on a working day and not on a Holiday.  Establishments employing less than 1000 persons must pay wages before the expiry of the 7th day of every month and other establishments must pay before the expiry of the 10th day of every month.  When the employment of any person is terminated the wages earned by him must be paid before the expiry of the second working day from the day of termination. 8. The workmen’s compensation Act – 1923: Applicability of the Act: Every employer:  Employing persons listed in schedule II to the Act.  Carrying on an occupation listed in schedules III to the Act is liable to pay compensation Injuries are classified into: 1. Death 2. Permanent total disablement 3. Permanent partial disablement 4. Temporary disablement (total/Partial) If an accident occurs out of or in course of employment is entitled to receive compensation.

________________________________________________________________________

LIST OF ATTEMPTED QUESTIONS AND ANSWERS True/False Question

The recruitment agency is paid certain % of the incumbents' salary as professional charges. Correct Answer False Your Answer False

Multiple Choice Single Answer Question Potential of managers may be assessed through :Correct Answer Assessment centers Your Answer Achievement of goals

Select The Blank Question The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour Your Answer Agricultural labour

True/False Question

It is mandatory in all States to inform the employment exchange of vacancies at workmen level. Correct Answer False Your Answer True

Match The Following Question Difficult employees

Correct Answer Consistently breaks company rules

Your Answer Consistently breaks company rules Hot stove rule Non compliance with rules

Constructive approach to Root out causes discipline Serious offence corrective discipline Written reprimand

Non compliance with rules Written reprimand

True/False Question

Participation is impossible at all levels of management.

Correct Answer False

Your Answer

True

Multiple Choice Multiple Answer Question The objective of P.F. Act is to make available the benefits of :Correct Answer Statutory schemes of PF , Family Pension Fund , Deposit linked insurance fund Your Answer Statutory schemes of PF , Family Pension Fund , Deposit linked insurance fund , Safety of employment Multiple Choice Multiple Answer Question Personnel Administration can contribution in. Correct Answer Solving the Problems , Interpretation of cost & benefits , Salary Package Your Answer Solving the Problems , Interpretation of cost & benefits , Salary Package , Production Select The Blank Question Information Technology reverses the effect of ________. Correct Answer Bureaucracy Your Answer Rigidity

Multiple Choice Single Answer Question All applicants are asked to fill up an :Correct Answer Application blank Your Answer Application blank

Multiple Choice Multiple Answer Question Advantages of career planning are :Correct Answer Reduces turnover , Tap potentials of employees , Motivates employees Your Answer Reduces turnover , Tap potentials of employees , Motivates employees , Welfare of employees Multiple Choice Single Answer Question A prior arrangement for the distribution of the gains of the higher production & participation, is a necessary condition for :Correct Answer Success Your Answer Commitment

Multiple Choice Single Answer Question Bombay Industrial Relation Act 1946 provides guidelines for the relationship between :-

Correct Answer Employees & employer Your Answer Employees & employer

Select The Blank Question Transfer is a ________. Correct Answer Horizontal job assignment Your Answer Horizontal job assignment

Select The Blank Question Article 43 'A' was inserted in the constitution under the ________. Correct Answer Directive Principles of State Policy Your Answer Fundamental Rights

Select The Blank Question Advertisement is an ________ of seeking recruits. Correct Answer Effective way Your Answer Effective way

Multiple Choice Multiple Answer Question Procedure for training includes the following :Correct Answer Identify training needs , Specify training objectives , Design training methods Your Answer Identify training needs , Specify training objectives , Design training methods Multiple Choice Single Answer Question Which cost can save through good induction or orientation program? Correct Answer Labour Cost. Your Answer Labour Cost.

Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of :Correct Answer The Registrar of Union , Labour Commissioner , Wage boards Your Answer The Registrar of Union , Labour Commissioner , Wage boards , P.F.Commissioner

Multiple Choice Multiple Answer

Question

Criteria for selection includes :-

Correct Answer Educational accomplishments , Experience , Personal characteristics Your Answer Educational accomplishments , Experience , Personal characteristics Select The Blank Question ________ is a tool of data collection. Correct Answer Questionnaire Your Answer Questionnaire

Multiple Choice Single Answer Question Employees wish to know what career advancements opportunities are available in the :Correct Answer Organization Your Answer Organization

Multiple Choice Single Answer Question What is the action involved in job redesign? Correct Answer Job rotation Your Answer Training

True/False Question

Key result areas are related to Target / Goals of the job holder.

Correct Answer True Your Answer True

Multiple Choice Multiple Answer Question When employees are given constructive feedback, to:Correct Answer Encourage initiative , Perform better , Develops sense of responsibility Your Answer Encourage initiative , Perform better , Develops sense of responsibility True/False Question

Hiring, Termination & Turnover of employee dose not involve cost. Correct Answer False Your Answer False

Multiple Choice Single Answer Question The process of Job Analysis involves :Correct Answer Clear understanding of the job. Your Answer True/False Question Clear understanding of the job.

Compensation should not ensure internal equity.

Correct Answer False Your Answer True

Multiple Choice Multiple Answer Question Qualities of manager who work in the organization which is in growth phase:Correct Answer See alternatives , Accept change easily , Clear vision of the future Your Answer See alternatives , Accept change easily , Clear vision of the future , Communication Select The Blank Question An effective organization must meet both company's objectives & employee ________. Correct Answer Needs Your Answer Needs

True/False Question

Personnel department has to design the organizational structure which should be in tune with the Organization's strategies. Correct Answer True Your Answer True

True/False Question

Standing orders means the rules of conduct for workmen employed in industrial establishments. Correct Answer False Your Answer True

Multiple Choice Single Answer Question HRIS can be useful for almost all the :Correct Answer Personal functions Your Answer Personal functions

Select The Blank Question Problem solving approach method identifies problems which may be interfering with________. Correct Answer Employee performance Your Answer Employee relation

Multiple Choice Multiple Answer Question Participative forms prevalent in India are:Correct Answer Works Committees , Joint Management Councils , Joint Councils Your Answer Works Committees , Joint Management Councils , Joint Councils , Quality Circles

Select The Blank Question Personnel Administration is concerned with managing people at________. Correct Answer Work Your Answer Work

Match The Following Question Shop Council Works Committee Participation WPM

Correct Answer 500 or more workers I.D.Act Parting with power Promotion of Industrial Democracy

Your Answer I.D.Act 500 or more workers Promotion of Industrial Democracy Parting with power

Select The Blank Question Issues of collective bargaining and ________ are outside the scope of council. Correct Answer Individual grievances Your Answer Salary negotiations

Multiple Choice Single Answer Question Outsourcing is a viable solution for the companies that do not have sufficient work for :Correct Answer Full time employees Your Answer Part time employees

Multiple Choice Multiple Answer Question Through human resource information system data is :Correct Answer Acquired , Analyzed , Stored Your Answer Acquired , Analyzed , Stored , Manipulated

Multiple Choice Single Answer Question In majority of the companies increments are linked with :Correct Answer Performance Your Answer Performance

True/False Question

Before any behavior has taken place the consequences of undesirable behavior are communicated to the employee. Correct Answer True Your Answer False

Multiple Choice Multiple Answer Question BIR Act lays special emphasis on :Correct Answer Collective bargaining , Prevention of strikes , Prevention of lockouts Your Answer Collective bargaining , Prevention of strikes , Prevention of lockouts , Prevention of disputes Select The Blank Question Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation. Correct Answer Various jobs Your Answer Various jobs

True/False Question

The policy of the organization is to give top priority to Human Resource Development. Correct Answer True Your Answer True

Multiple Choice Single Answer Question The benefit to employer under the Employment Exchange is that he has a wider choice of :Correct Answer Applicants

Your Answer

Jobs

Multiple Choice Multiple Answer Question Through web pages, prospective applicants can obtain the data about the company for :Correct Answer Its products , Its services , Employment opportunities Your Answer Its products , Its services , Employment opportunities , Company's financial status

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question The rater's ________ of the employee affects his assessment Correct Answer Personal opinion Your Answer Personal opinion

True/False Question

There are external & internal influences on the organization.

Correct Answer True Your Answer True

Multiple Choice Multiple Answer Question Process of selection includes :Correct Answer Preliminary screening , Interviews , Employment tests Your Answer Preliminary screening , Interviews , Employment tests

Select The Blank Question Career planning is viable way to meet the organization's ________. Correct Answer Internal staffing requirements Your Answer Interdependency

Match The Following Question Turnaround phase Growth Phase Industry Shift phase Major integration phase

Correct Answer Motivate people Clear Vision Comfortable with ambiguity Visualize picture

Your Answer Enrichment Motivate people Comfortable with ambiguity Visualize picture

Select The Blank Question Level of expertise of employee can be determined through ________. Correct Answer Competency Mapping

Your Answer

Organization development

Select The Blank Question Compensation practices are ________ across companies & across jobs. Correct Answer Different Your Answer At par

Multiple Choice Single Answer Question Following is the internal way of human resources supply:Correct Answer Human Resources Audit Your Answer Human Resources Audit

True/False Question

Measurement of merit is very easy.

Correct Answer False Your Answer False

Multiple Choice Multiple Answer Question The problem with subjective method is the bias of the rater. Some of the common biases are:Correct Answer Halo effects , Contrast error , Personal prejudice Your Answer Halo effects , Contrast error

Select The Blank Question ________ method of training is connected to real life problem. Correct Answer Case Your Answer Role Playing

True/False Question

It is difficult to measure service & judge the seniority.

Correct Answer False Your Answer True

True/False Question

Key result areas are related to Target / Goals of the job holder.

Correct Answer True Your Answer True

Multiple Choice Multiple Answer Question Following actions are initiated by HR department in Performance Appraisal System :Correct Answer Devising appropriate appraisal system , To train the line managers , To device norms & instruments for employees appraisal periodically Your Answer Devising appropriate appraisal system , To train the line managers , To device norms & instruments for employees appraisal periodically Multiple Choice Single Answer Question Salary structure is developed by :Correct Answer Job evaluation Your Answer Performance appraisal

Select The Blank Question ________ means limitation of organized action. Correct Answer Directing Your Answer Development

Multiple Choice Single Answer Question Audit of employee satisfaction contains Correct Answer Employee need Your Answer Information about Organization

Select The Blank Question Assessment centers gives idea about________ Correct Answer Promotable employee Your Answer Organization development

Multiple Choice Multiple Answer Question As per the Edward Flippo Personnel Administration is :Correct Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource Your Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource

Select The Blank Question Article 43 'A' was inserted in the constitution under the ________. Correct Answer Directive Principles of State Policy Your Answer Directive Principles of State Policy

Select The Blank Question Employees quit if compensation levels are not ________. Correct Answer Competitive Your Answer Competitive

Multiple Choice Single Answer Question The benefit to the workers under the Employment Exchange is to register only at one place for employment instead of contacting number of :Correct Answer Potential employers Your Answer Placement agencies

Multiple Choice Single Answer Question Bombay Industrial Relation Act 1946 provides guidelines for the relationship between :Correct Answer Employees & employer Your Answer Employees & employer

True/False Question

Integrating the human resources function with business is not a goal of Personnel Department Correct Answer False Your Answer False

Multiple Choice Multiple Answer Question Promotion policies are as follows :Correct Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Your Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion , There should be transparent policy for the promotion Multiple Choice Multiple Answer Question Advantages of career planning are :-

Correct Answer Reduces turnover , Tap potentials of employees , Motivates employees Your Answer Tap potentials of employees , Motivates employees , Welfare of employees True/False Question

Personnel department has to design the organizational structure which should be in tune with the Organization's strategies. Correct Answer True Your Answer True

Multiple Choice Single Answer Question An organizations success depends on the availability of :Correct Answer Competent human resources Your Answer Skilled workforce

Select The Blank Question The Payment of Bonus Act gives employees a statutory rights to obtain a ________in the profits of the company. Correct Answer Share Your Answer Right

Multiple Choice Multiple Answer Question Procedure for training includes the following :Correct Answer Identify training needs , Specify training objectives , Design training methods Your Answer Identify training needs , Specify training objectives , Design training methods True/False Question

Participation is impossible at all levels of management.

Correct Answer False Your Answer True

True/False Question

Hiring, Termination & Turnover of employee dose not involve cost. Correct Answer False Your Answer True

Multiple Choice Single Answer

Question

Promotion which does not receive any increase in salaries is called Correct Answer Dry promotion Your Answer Dry promotion

Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :Correct Answer Vacancies occurring Your Answer Vacancies occurring

Select The Blank Question ________ has impact on employee's behavior at work. Correct Answer Nuclear Family Your Answer Working hours

Multiple Choice Single Answer Question Which of the following makes employee more competent? Correct Answer Job rotation Your Answer Increment

Multiple Choice Multiple Answer Question The factors affecting the process of recruitment are :Correct Answer Organization's policy , Government Policy , Local market Your Answer Organization's policy , Government Policy , Local market , Global market

Multiple Choice Multiple Answer Question What are the objectives of training? Correct Answer Exposure to new idea , Expanding knowledge , To Motivate employees Your Answer Exposure to new idea , Expanding knowledge , To Motivate employees Multiple Choice Multiple Answer Question Job enrichment increases :Correct Answer Responsibility , Autonomy , Control Your Answer Responsibility , Autonomy , Control

Multiple Choice Single Answer Question In majority of the companies increments are linked with :Correct Answer Performance Your Answer Performance

Multiple Choice Multiple Answer Question Job descriptions may be used to set up :Correct Answer Goals , Targets , Standards of performance Your Answer Goals , Targets , Standards of performance , Increments

Multiple Choice Single Answer Question Through web pages, prospective applicants can obtain information about :Correct Answer Application procedure Your Answer Number of vacancies

True/False Question

Information Technology enables organisationwide access to educational & training material. Correct Answer False Your Answer True

Match The Following Question Difficult employees

Correct Answer Consistently breaks company rules

Your Answer Consistently breaks company rules Oral reprimand Root out causes

Constructive approach to Root out causes discipline Serious offence corrective discipline Written reprimand

Non compliance with rules Hot stove rule

Multiple Choice Single Answer Question The management's primary interest lies in :Correct Answer Improving productivity Your Answer Improving quality

Multiple Choice Multiple Answer

Question

Satisfactory resolution of the disputes may avoid the following :-

Correct Answer Ill will , Strikes , Non co-operative actions Your Answer Ill will , Strikes , Non co-operative actions , Dispute

True/False Question

Direct compensations are medical benefits, paid leave & insurance. Correct Answer False Your Answer True

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question The main objective of the Payment of Wages Act is to ________ in payment of wages. Correct Answer Avoid unnecessary delay Your Answer Avoid unnecessary delay

True/False Question

Production transfers are caused due to changes in market demand. Correct Answer False Your Answer True

True/False Question

The well established bases of promotion are qualification & productivity. Correct Answer False Your Answer True

Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function. Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral Your Answer Relatedness of pay to performance , Improved moral , Time office function Multiple Choice Multiple Answer Question The Contract Labour act provides for :Correct Answer Abolition of contract labour , Improve conditions of work , Provision for health & welfare Your Answer Improve conditions of work , Provision for health & welfare , Guarantee of employment Multiple Choice Multiple Answer Question Special features of the BIR Act are :Correct Answer Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal Your Answer Establishing Labour Court , Working conditions

Multiple Choice Single Answer Question The key to a successful human resource planning is :-

Correct Answer An information Your Answer Acquisition

Match The Following Question Objective of industry

Correct Answer Profit

Your Answer Profit Profit Labour Welfare Activity Dignity of labour

Maintenance of work force Labour Welfare Activity Principles of Personnel Administration Dignity of labour

Personnel Manager has to Top Management have support True/False Question

The MBO approach involves establishing performance goals jointly by Superior & subordinates. Correct Answer True Your Answer True

Select The Blank Question Job enrichment is ________ loading of the job. Correct Answer Vertical Your Answer Extra

Select The Blank Question There are two types of discipline, corrective and ________. Correct Answer Preventive Your Answer Curative

Multiple Choice Multiple Answer Question Approaches to discipline are :Correct Answer Hot stove rule , Warning , Immediate burn Your Answer Hot stove rule , Warning , Immediate burn , Management purview

Multiple Choice Multiple Answer Question The employees whose quality & quantity of work is unsatisfactory, can be because of the following :-

Correct Answer Lack of abilities , Training , Motivation Your Answer Lack of abilities , Training , Motivation

Multiple Choice Multiple Answer Question Works Committee normally deal with :Correct Answer Ventilation , Lighting , Sanitation Your Answer Ventilation , Production

Multiple Choice Single Answer Question If vacancies cannot be filled within the organization, Personnel Department need to prepare a :Correct Answer Recruitment Plan Your Answer Recruitment Plan

Multiple Choice Multiple Answer Question Personnel Management helps in :Correct Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. Your Answer Motivating personnel to achieve excellence in work.

Multiple Choice Multiple Answer Question Contents of Personnel Manual are :Correct Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department Your Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department , Marketing Strategies Multiple Choice Single Answer Question New technology & new method of operation demands for :Correct Answer New & higher level skills Your Answer New & higher level skills

Select The Blank Question Forced choice method reduces ________, it is easy to administer & fits a variety of jobs. Correct Answer Raters bias Your Answer Raters opinion

Multiple Choice Multiple Answer

Question

Works Committee is related with :-

Correct Answer Latrines , Urinals , Temperature Your Answer Suggestion schemes

Multiple Choice Single Answer Question HRIS can be useful for almost all the :Correct Answer Personal functions Your Answer Management functions

Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it's :Correct Answer Shareholders , Consumers , Workers Your Answer Consumers , Workers , Shareholders , Society

Multiple Choice Single Answer Question Challenge in front of personnel department is of :Correct Answer Recruit & retain qualified persons Your Answer Welfare Activity

Select The Blank Question Shop Council for each department in an industry where ________ workmen are employed. Correct Answer 500 or more Your Answer 100 or more

Multiple Choice Single Answer Question Personnel Department audit involves Correct Answer Timely compliance with legal requirements Your Answer Timely compliance with legal requirements

Select The Blank Question The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour Your Answer Unorganized labour

True/False Question

It is Management prerogative to accept the suggestions of workers. Correct Answer True Your Answer False

Select The Blank Question ________ is a function of Personnel department Correct Answer Training Your Answer Direct expenses

True/False Question

Induction is part of training.

Correct Answer True Your Answer True

Multiple Choice Single Answer Question What is job rotation? Correct Answer Employee are moved to variety of jobs Your Answer Employee are moved to variety of jobs

Match The Following Question IT process in Personnel Management HRIS Online panel of experts Online guidelines to line managers True/False Question

Correct Answer Reduction in cost Facilitates Personnel decisions Standard disciplinary actions Organizational development

Your Answer Training & development Standard disciplinary actions Facilitates Personnel decisions Organizational development

HRIS provides detailed information & facilitates Personnel decisions. Correct Answer True Your Answer False

Multiple Choice Single Answer

Question

Employees wish to know what career advancements opportunities are available in the :Correct Answer Organization Your Answer Organization

Multiple Choice Single Answer Question The campus recruitment process is generally repeated :Correct Answer Every year Your Answer Every year

Select The Blank Question Discipline is a process to correct & mould employees for ________. Correct Answer Better performance Your Answer Better performance

True/False Question

Temporary shortage of manpower can not manage through overtime. Correct Answer False Your Answer True

Select The Blank Question Under BIR Act a union having a minimum membership of ________of the employees is called a Representative union. Correct Answer 0.25 Your Answer 0.3

True/False Question

Employee can perform in friendly environment.

Correct Answer True Your Answer False

Multiple Choice Multiple Answer Question Personnel man must be a person who must have the following:Correct Answer Sensibility , Conceptual Skill , Human relation skill Your Answer Marketing Skill , Conceptual Skill , Human relation skill

Multiple Choice Multiple Answer Question Which are the internal factors? Correct Answer Organization culture , Leadership , Strategy Your Answer Economic condition , Organization culture

Select The Blank Question The personnel plan serves as a guide for ________ Correct Answer Training Your Answer Organization development

True/False Question

Payment must be related to performance.

Correct Answer True Your Answer True

Multiple Choice Single Answer Question Merit denotes the :Correct Answer Past achievement Your Answer Past achievement

Select The Blank Question The Works Committee are set up under the ________. Correct Answer Industrial Dispute Act Your Answer Workmen Compensation Act

True/False Question

Problem solving approach should be used where criticisms are specific & focused on the person. Correct Answer False Your Answer True

Multiple Choice Single Answer Question The trade unions are not prepared to divert themselves of their power in :Correct Answer Bargaining Your Answer Legal matters

Multiple Choice Single Answer Question The company appoints trained psychologists who acts as :Correct Answer Counselors Your Answer Counselors

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question The disciplinary action is not directed towards a person, it is meant to eliminate:Correct Answer Undesirable behavior Your Answer Undesirable behavior Select The Blank Question Assessment centers gives idea about________ Correct Answer Promotable employee Your Answer Promotable employee Multiple Choice Multiple Answer Question Disadvantages of merit based promotions are :Correct Answer Measurement of merit is highly difficult , Many people distrust the management's integrity in judging merit , The techniques of merit measurement are subjective Your Answer Measurement of merit is highly difficult , Many people distrust the management's integrity in judging merit , The techniques of merit measurement are subjective True/False Question Problem solving approach should be used where criticisms are specific & focused on the person. Correct Answer False Your Answer False Multiple Choice Single Answer Question Participation enhances employees ability to influence decision making with corresponding assumption of :Correct Answer Responsibility Your Answer Responsibility Multiple Choice Multiple Answer Question Satisfactory resolution of the disputes may avoid the following :Correct Answer Ill will , Strikes , Non co-operative actions Your Answer Ill will , Strikes , Non co-operative actions Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it's :Correct Answer Consumers , Workers , Shareholders Your Answer Consumers , Workers , Shareholders True/False Question Before any behavior has taken place the consequences of undesirable behavior are communicated to the employee. Correct Answer True Your Answer True True/False Question Employee should participate in the decision making process. Correct Answer True

Your Answer

True

Multiple Choice Multiple Answer Question Which are the key factor in the management of human component? Correct Answer Land , Material , Money Your Answer Land , Material , Money Select The Blank Question Each person has a unique ________. Correct Answer Personality Your Answer Personality Multiple Choice Single Answer Question Personnel Department audit involves Correct Answer Timely compliance with legal requirements Your Answer Timely compliance with legal requirements True/False Question Induction also helps to old employees. Correct Answer False Your Answer False Multiple Choice Single Answer Question Which is the last stapes in training? Correct Answer Out put of training. Your Answer Out put of training. Multiple Choice Single Answer Question Which is internal influence in the organization? Correct Answer Goals & Objective Your Answer Goals & Objective Multiple Choice Single Answer Question Standard disciplinary action can be taken by line managers in any unit with the help of a panel of experts available :Correct Answer On line Your Answer On line Multiple Choice Multiple Answer Question Through human resource information system data is :Correct Answer Acquired , Analyzed , Stored Your Answer Acquired , Analyzed , Stored Select The Blank Question Advertisement is an ________ of seeking recruits. Correct Answer Effective way Your Answer Effective way Select The Blank Question The policy of the Management is to assure ________. Correct Answer Security of the employment Your Answer Security of the employment True/False

Question Manual need not be revised periodically. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Job descriptions may be used to set up :Correct Answer Goals , Targets , Standards of performance Your Answer Goals , Targets , Standards of performance Multiple Choice Multiple Answer Question Through web pages, prospective applicants can obtain the data about the company for :Correct Answer Its products , Its services , Employment opportunities Your Answer Its products , Its services , Employment opportunities Multiple Choice Multiple Answer Question Participative forms prevalent in India are:Correct Answer Works Committees , Joint Management Councils , Joint Councils Your Answer Works Committees , Joint Management Councils , Joint Councils Select The Blank Question ________ has impact on employee's behavior at work. Correct Answer Nuclear Family Your Answer Nuclear Family Multiple Choice Single Answer Question What is necessary to maintain harmonious employee relation? Correct Answer Constant dialogue Your Answer Constant dialogue Select The Blank Question Problem solving approach method identifies problems which may be interfering with________. Correct Answer Employee performance Your Answer Employee performance Multiple Choice Single Answer Question Mediation is different from :Correct Answer Arbitration Your Answer Awards Select The Blank Question Transfer is viewed as a change in assignment in which the employee moves from ________. Correct Answer One job to another Your Answer One job to another Multiple Choice Single Answer Question Promotion is an advancement of a employee to a better job in terms of :Correct Answer Higher responsibility

Your Answer

Higher responsibility

Multiple Choice Multiple Answer Question Which are the external influences? Correct Answer Technology , Economic condition , Unions Your Answer Technology , Economic condition , Unions True/False Question To remain competitive, organization needs to build positive employee relation. Correct Answer False Your Answer False True/False Question Consultative participation involves a higher degree of sharing views. Correct Answer True Your Answer True Match The Following Question Correct Answer Your Answer Feedback Information Information Quality of work life Quality Circles Quality Circles Autonomy Responsibility Responsibility Variety Different Skills Different Skills

Select The Blank Question ________ energizes human behavior to achieve goals. Correct Answer Motivation Your Answer Motivation Multiple Choice Single Answer Question The Employment Exchange Act is intended for the benefit of the :Correct Answer Employer & worker Your Answer Employer & worker Select The Blank Question Analyze & solve problems from a ________ oriented point of view. Correct Answer Profit Your Answer Profit Select The Blank Question Morale of the employee can be improved through________. Correct Answer Climate Surveys Your Answer Climate Surveys Multiple Choice Multiple Answer Question When employees are given constructive feedback, to:-

Correct Answer Encourage initiative , Perform better , Develops sense of responsibility Your Answer Encourage initiative , Perform better , Develops sense of responsibility Multiple Choice Single Answer Question The management's primary interest lies in :Correct Answer Improving productivity Your Answer Improving productivity Multiple Choice Multiple Answer Question The problem with subjective method is the bias of the rater. Some of the common biases are:Correct Answer Halo effects , Contrast error , Personal prejudice Your Answer Halo effects , Contrast error , Personal prejudice True/False Question Participation is impossible at all levels of management. Correct Answer False Your Answer False Match The Following Question Correct Answer Your Answer Contribution of personnel administration Analyze & solve problems Analyze & solve problems Developing human resources Career planning Training Maintaining & protecting human resources Evaluation Evaluation Objective of personnel administration Achieve organization goals Achieve organization goals

True/False Question To conduct compensation survey data should be manipulated. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Works Committee normally deal with :Correct Answer Ventilation , Lighting , Sanitation Your Answer Ventilation , Lighting , Sanitation Select The Blank Question Trade union prefer ________ as a sole basis of promotion. Correct Answer Seniority Your Answer Seniority Multiple Choice Single Answer

Question In majority of the companies increments are linked with :Correct Answer Performance Your Answer Performance True/False Question Key result areas are related to Target / Goals of the job holder. Correct Answer True Your Answer True

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question Employees expect their supervisors to play an active role in their ________. Correct Answer Career development Your Answer Career development Select The Blank Question Management by Objectives is a system of ________. Correct Answer Performance Appraisal Your Answer Performance Appraisal Multiple Choice Single Answer Question Factories Act aims at protecting employees from exploitation by the :Correct Answer Employer Your Answer Employer Multiple Choice Single Answer Question Personnel Administration is connected with :Correct Answer Employee Your Answer Employee Multiple Choice Single Answer Question What is Job analysis? Correct Answer Systematic process of collecting information about job. Your Answer Systematic process of collecting information about job. Match The Following Question Correct Answer Your Answer Head hunters Higher level managerial positions Higher level managerial positions Urgent recruitment Walk-in-interviews Walk-in-interviews Cost effective method of screening applications Educational accomplishments Educational accomplishments Medical examinations After offer letter After offer letter

Multiple Choice Single Answer Question Which is external influence in the organization? Correct Answer Govt. Rules & Regulation. Your Answer Govt. Rules & Regulation. Multiple Choice Single Answer Question Objective of Personnel Administration is:Correct Answer Ensure compliance with law Your Answer Ensure compliance with law Multiple Choice Single Answer

Question Who can conduct Orientation Program? Correct Answer Operating Manager Your Answer Operating Manager True/False Question Case method is one of the training type. Correct Answer True Your Answer True True/False Question HRIS provides detailed information & facilitates Personnel decisions. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Types of manifestation of conflicts of unions are :Correct Answer Non-co-operation , Arguments , Hostility Your Answer Non-co-operation , Arguments , Hostility Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :Correct Answer Training programmes , Acquiring additional degree , Seeking new work assignments Your Answer Training programmes , Acquiring additional degree , Seeking new work assignments Multiple Choice Multiple Answer Question As per the Edward Flippo Personnel Administration is :Correct Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource Your Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning Your Answer Strategic planning Multiple Choice Single Answer Question What is quality circles? Correct Answer Small group of people who solve the problem. Your Answer Small group of people who solve the problem. Select The Blank Question ________ method of training is connected to real life problem. Correct Answer Case Your Answer Case Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function. Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral

Your Answer Relatedness of pay to performance , Reduced grievances , Improved moral Multiple Choice Single Answer Question Qualities of personnel Manager is :Correct Answer Support to top management Your Answer Support to top management Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of :Correct Answer The Registrar of Union , Labour Commissioner , Wage boards Your Answer The Registrar of Union , Labour Commissioner , Wage boards Select The Blank Question Article 43 'A' was inserted in the constitution under the ________. Correct Answer Directive Principles of State Policy Your Answer Directive Principles of State Policy Match The Following Question Correct Answer Your Answer Advantages of career planning Satisfied employee's needs for recognition Satisfied employee's needs for recognition Advancement stage Age of 30-45 Age of 30-45 Job performance Career progression Career progression Retirement phase Completes one career & moves on to another Completes one career & moves on to another

Multiple Choice Single Answer Question Characteristics of personnel Manager is:Correct Answer Specialist in organization theory Your Answer Specialist in organization theory Select The Blank Question Discipline is a process to correct & mould employees for ________. Correct Answer Better performance Your Answer Better performance Select The Blank Question Information Technology reverses the effect of ________. Correct Answer Bureaucracy Your Answer Bureaucracy Multiple Choice Single Answer Question Salary structure is developed by :Correct Answer Job evaluation Your Answer Job evaluation

Multiple Choice Multiple Answer Question Following are the types of audit in personnel department. Correct Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy Your Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy Select The Blank Question The Personnel department can create formal procedure for ________. Correct Answer Problem solving Your Answer Problem solving Multiple Choice Multiple Answer Question The Contract Labour act provides for :Correct Answer Abolition of contract labour , Improve conditions of work , Provision for health & welfare Your Answer Abolition of contract labour , Improve conditions of work , Provision for health & welfare Multiple Choice Single Answer Question The campus recruitment process is generally repeated :Correct Answer Every year Your Answer Every year Select The Blank Question ________ can be utilized for employees promotion & progress from one stage to another stage. Correct Answer Job analysis data Your Answer Job analysis data Multiple Choice Multiple Answer Question Job enrichment increases :Correct Answer Responsibility , Autonomy , Control Your Answer Responsibility , Autonomy , Control Select The Blank Question ________ can reduces anxiety in the new employee. Correct Answer Induction Your Answer Induction True/False Question Employee can perform in friendly environment. Correct Answer True Your Answer True Multiple Choice Single Answer Question The important forms in which workers can participate in management are :Correct Answer Information sharing Your Answer Information sharing True/False

Question Personnel department has to design the organizational structure which should be in tune with the Organization's strategies. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Special features of the BIR Act are :Correct Answer Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal Your Answer Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal True/False Question Labour turnover can be reduced through induction. Correct Answer True Your Answer True Multiple Choice Single Answer Question Oral reprimand is sufficient to achieve :Correct Answer Desired results Your Answer Desired results Multiple Choice Multiple Answer Question Aims of the Works Committee are:Correct Answer To promote good relations , To comment on matters of common interest , To endeavor to compose any differences Your Answer To promote good relations , To comment on matters of common interest , To endeavor to compose any differences True/False Question The policy of the organization is to give top priority to Human Resource Development. Correct Answer True Your Answer True True/False Question Compensation should not ensure internal equity. Correct Answer False Your Answer False Select The Blank Question The year ________ was witnessed as the year of industrial unrest. Correct Answer 1920 Your Answer 1920 True/False Question It is mandatory in all States to inform the employment exchange of vacancies at workmen level. Correct Answer False Your Answer False Multiple Choice Single Answer

Question A prior arrangement for the distribution of the gains of the higher production & participation, is a necessary condition for :Correct Answer Success Your Answer Success True/False Question Production transfers are caused due to changes in market demand. Correct Answer False Your Answer False True/False Question Induction is part of training. Correct Answer True Your Answer True

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Multiple Answer Question Advantages of career planning are :Correct Answer Reduces turnover , Tap potentials of employees , Motivates employees Your Answer Motivates employees , Reduces turnover , Tap potentials of employees True/False Question Job specification is not related to Qualification of job the holder. Correct Answer False Your Answer False True/False Question Temporary shortage of manpower can not manage through overtime. Correct Answer False Your Answer False Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :Correct Answer Vacancies occurring Your Answer Vacancies occurring Select The Blank Question Some appraisers, at times, rate persons they like ________ than those they do not like. Correct Answer Higher Your Answer Higher Multiple Choice Single Answer Question Grievance & complaints can be reduced through Correct Answer Communication Your Answer Communication Match The Following Question Correct Answer Your Answer IT process in Personnel Management Reduction in cost Training & development HRIS Facilitates Personnel decisions Reduction in cost Online panel of experts Standard disciplinary actions Standard disciplinary actions Online guidelines to line managers Organizational development Organizational development

Select The Blank Question Compensation practices are ________ across companies & across jobs.

Correct Answer Different Your Answer Different Multiple Choice Single Answer Question Who is appointed by Govt. to solve labour dispute? Correct Answer Labour Commissioner Your Answer Labour Commissioner Multiple Choice Single Answer Question The purpose of the Industrial Employment Act is to standardize :Correct Answer Working conditions Your Answer Working conditions Multiple Choice Multiple Answer Question What are the objectives of induction? Correct Answer Reduce anxiety , Reduce turnover , Save time Your Answer Reduce anxiety , Reduce turnover , Save time Multiple Choice Single Answer Question Outsourcing is a viable solution for the companies that do not have sufficient work for :Correct Answer Full time employees Your Answer Full time employees Multiple Choice Single Answer Question Following is the internal way of human resources supply:Correct Answer Human Resources Audit Your Answer Human Resources Audit Select The Blank Question Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation. Correct Answer Various jobs Your Answer Various jobs Multiple Choice Single Answer Question The trade unions are not prepared to divert themselves of their power in :Correct Answer Bargaining Your Answer Bargaining Multiple Choice Single Answer Question Participation involves parting with :Correct Answer Power Your Answer Power Multiple Choice Multiple Answer Question Process of selection includes :Correct Answer Preliminary screening , Interviews , Employment tests Your Answer Preliminary screening , Interviews , Employment tests

True/False Question Integrating the human resources function with business is not a goal of Personnel Department Correct Answer False Your Answer False Multiple Choice Single Answer Question Decision of Works Committee are :Correct Answer Recommendatory Your Answer Recommendatory Multiple Choice Single Answer Question Collective bargaining function comes under :Correct Answer Firefighting & Legal Role Your Answer Firefighting & Legal Role Multiple Choice Multiple Answer Question Role of Personnel Administrator consists of :Correct Answer Fire fighting Role , Counselor's Role , Legal Role Your Answer Fire fighting Role , Counselor's Role , Legal Role Select The Blank Question Level of expertise of employee can be determined through ________. Correct Answer Competency Mapping Your Answer Competency Mapping Select The Blank Question Issues of collective bargaining and ________ are outside the scope of council. Correct Answer Individual grievances Your Answer Individual grievances Multiple Choice Single Answer Question If vacancies cannot be filled within the organization, Personnel Department need to prepare a :Correct Answer Recruitment Plan Your Answer Recruitment Plan Select The Blank Question The objective of ID Act is higher productivity which contributes to the ________. Correct Answer Country's prosperity Your Answer Country's prosperity Multiple Choice Single Answer Question Challenge in front of personnel department is of :Correct Answer Recruit & retain qualified persons Your Answer Recruit & retain qualified persons True/False Question Standing orders means the rules of conduct for workmen employed in industrial establishments. Correct Answer False Your Answer True

Match The Following Question Correct Answer Your Answer Growth Phase Clear Vision Clear Vision Industry Shift phase Comfortable with ambiguity Comfortable with ambiguity Major integration phase Visualize picture Visualize picture Turnaround phase Motivate people Motivate people

Multiple Choice Multiple Answer Question Contents of Personnel Manual are :Correct Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department Your Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department Select The Blank Question The main objective of the Payment of Wages Act is to ________ in payment of wages. Correct Answer Avoid unnecessary delay Your Answer Avoid unnecessary delay True/False Question The MBO approach involves establishing performance goals jointly by Superior & subordinates. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Qualities of manager who work in the organization which is in growth phase:Correct Answer See alternatives , Accept change easily , Clear vision of the future Your Answer See alternatives , Accept change easily , Clear vision of the future Multiple Choice Multiple Answer Question Various theories to study an impact of compensation on employee behavior are :Correct Answer Reinforcement theory , Expectancy theory , Equity theory Your Answer Reinforcement theory , Expectancy theory , Equity theory Multiple Choice Single Answer Question Personal characteristics such as age & marital status may be essential for certain jobs & hence needs to be :Correct Answer Specified Your Answer Specified Multiple Choice Single Answer

Question Shortage of highly skilled manpower with short period but non recurring in nature can be solved through :Correct Answer Consultants Your Answer Consultants Multiple Choice Single Answer Question Job description may be used to set up goals and targets and :Correct Answer Standards of performance Your Answer Standards of performance True/False Question An exit interview provides last opportunity to discover the nature of dissatisfaction. Correct Answer True Your Answer True True/False Question It is difficult to measure service & judge the seniority. Correct Answer False Your Answer False Select The Blank Question ________ is a first stapes of training procedure. Correct Answer Identify training requests. Your Answer Identify training requests. True/False Question The Standing Orders Act is applicable to industrial establishments in which 50 or more workmen are employed. Correct Answer False Your Answer False Select The Blank Question Under BIR Act a union having a minimum membership of ________of the employees is called a Representative union. Correct Answer 0.25 Your Answer 0.25 True/False Question Organization cant give Layoffs to surplus employee. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Promotion policies are as follows :Correct Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Your Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Select The Blank

Question The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour Your Answer Unorganized labour Multiple Choice Single Answer Question Job descriptions & job specifications provide information for advertisement for:Correct Answer The position Your Answer The position Select The Blank Question Only________ jobs are needed to take up for job analysis study. Correct Answer Critical Your Answer Critical Multiple Choice Multiple Answer Question Personnel Management helps in :Correct Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. Your Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work.

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question In majority of the companies increments are linked with :Correct Answer Performance Your Answer Performance

Multiple Choice Single Answer Question Shortage of highly skilled manpower with short period but non recurring in nature can be solved through :Correct Answer Consultants Your Answer Consultants

Multiple Choice Multiple Answer Question Promotion policies are as follows :Correct Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Your Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion True/False Question

The ten years of a career are termed as the Establishment stage.

Correct Answer False Your Answer False

Multiple Choice Single Answer Question Aims of Personnel Administration is :Correct Answer Getting cooperation of people Your Answer Getting cooperation of people

Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function. Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral Your Answer Relatedness of pay to performance , Reduced grievances , Improved moral Select The Blank

Question

Advertisement is an ________ of seeking recruits.

Correct Answer Effective way Your Answer Preferred choice

Match The Following Question Objective of industry Maintenance of work force Principles of Personnel Administration Personnel Manager has to have support

Correct Answer Profit Labour Welfare Activity Dignity of labour Top Management

Your Answer Profit Labour Welfare Activity Dignity of labour Top Management

Select The Blank Question Transfer is viewed as a change in assignment in which the employee moves from ________. Correct Answer One job to another Your Answer One job to another

True/False Question

Problem solving approach should be used where criticisms are specific & focused on the person. Correct Answer False Your Answer True

Select The Blank Question An effective organization must meet both company's objectives & employee ________. Correct Answer Needs Your Answer Needs

Multiple Choice Single Answer Question The compensation survey data is collected through :Correct Answer Questionnaire Your Answer Questionnaire

Select The Blank

Question

The year ________ was witnessed as the year of industrial unrest.

Correct Answer 1920 Your Answer 1920

Multiple Choice Single Answer Question Personnel Administration is connected with :Correct Answer Employee Your Answer Employee

Multiple Choice Multiple Answer Question Following are the purposes of promotion :Correct Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees Your Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees Multiple Choice Multiple Answer Question Job enrichment increases :Correct Answer Responsibility , Autonomy , Control Your Answer Control , Responsibility , Autonomy

Multiple Choice Single Answer Question Personal department must have the knowledge of:Correct Answer Employee's attitudes & work preferences Your Answer Employee's attitudes & work preferences

True/False Question

Personnel department has to design the organizational structure which should be in tune with the Organization's strategies. Correct Answer True Your Answer True

True/False Question

Job analysis is a systematic process of collecting information about a job.

Correct Answer True Your Answer True

Select The Blank Question ________ is a function of Personnel department Correct Answer Training Your Answer Training

True/False Question

The recruitment agency is paid certain % of the incumbents' salary as professional charges. Correct Answer False Your Answer True

Multiple Choice Single Answer Question Who is appointed by Govt. to solve labour dispute? Correct Answer Labour Commissioner Your Answer Labour Commissioner

Select The Blank Question Each person has a unique ________. Correct Answer Personality Your Answer Ability

Multiple Choice Single Answer Question Objective of Personnel Administration is:Correct Answer Ensure compliance with law Your Answer Ensure compliance with law

Select The Blank Question ________ can reduces anxiety in the new employee. Correct Answer Induction Your Answer Induction

Multiple Choice Single Answer Question The Personnel Department along with the support of Line Managers shall be responsible for :Correct Answer Training & development Your Answer Training & development

True/False Question

There are external & internal influences on the organization.

Correct Answer True Your Answer True

True/False Question

Assessment centers is one method to understand promotable employees in the organization. Correct Answer True Your Answer True

Multiple Choice Single Answer Question Organization can cope up with change with : Correct Answer Quality improvement program Your Answer Quality improvement program

Multiple Choice Multiple Answer Question Role of Personnel Administrator consists of :Correct Answer Fire fighting Role , Counselor's Role , Legal Role Your Answer Counselor's Role , Legal Role , Communication Role

Multiple Choice Multiple Answer Question Aims of the Works Committee are:Correct Answer To promote good relations , To comment on matters of common interest , To endeavor to compose any differences Your Answer To promote good relations , To comment on matters of common interest , To endeavor to compose any differences Multiple Choice Single Answer Question Fair practices in selecting the right man for right job provide opportunities for career growth based on :Correct Answer Merit Your Answer Performance

Multiple Choice Multiple Answer Question Personnel Management helps in :Correct Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work.

Your Answer

Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work.

Multiple Choice Multiple Answer Question Job descriptions may be used to set up :Correct Answer Goals , Targets , Standards of performance Your Answer Goals , Targets , Standards of performance

Multiple Choice Single Answer Question Audit of employee satisfaction contains Correct Answer Employee need Your Answer Employee need

Select The Blank Question The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour Your Answer Unorganized labour

Multiple Choice Single Answer Question The supervisor ranks all the persons in his department from the best to the worst using a specified overall :Correct Answer Criterion Your Answer Supervision

Multiple Choice Single Answer Question Through web pages, prospective applicants can obtain information about :Correct Answer Application procedure Your Answer Application procedure

Select The Blank Question Level of expertise of employee can be determined through ________. Correct Answer Competency Mapping Your Answer Competency Mapping

True/False Question

It is difficult to measure service & judge the seniority.

Correct Answer False Your Answer True

Select The Blank Question Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation. Correct Answer Various jobs Your Answer Various jobs

Multiple Choice Single Answer Question Design of compensation programmes is significant in :Correct Answer Personnel management Your Answer Personnel management

True/False Question

To remain competitive, organization needs to build positive employee relation. Correct Answer False Your Answer True

Multiple Choice Multiple Answer Question What are the objectives of induction? Correct Answer Reduce anxiety , Reduce turnover , Save time Your Answer Reduce anxiety , Save time

Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of :Correct Answer The Registrar of Union , Labour Commissioner , Wage boards Your Answer The Registrar of Union , Labour Commissioner , Wage boards

Match The Following Question Procedure of training Induction Training

Correct Answer Identify training needs Reduces Turnover Exposed to new idea

Your Answer Identify training needs Reduces Turnover Exposed to new idea

Type of training

Job rotation

Job rotation

Multiple Choice Multiple Answer Question BIR Act lays special emphasis on :Correct Answer Collective bargaining , Prevention of strikes , Prevention of lockouts Your Answer Collective bargaining , Prevention of strikes , Prevention of lockouts

Personnal administration Reeta1

LIST OF ATTEMPTED QUESTIONS AND ANSWERS True/False Question

Problem solving approach should be used where criticisms are specific & focused on the person. Correct Answer False Your Answer False

True/False Question

Participation is impossible at all levels of management.

Correct Answer False Your Answer False

Multiple Choice Single Answer Question Aims of Personnel Administration is :Correct Answer Getting cooperation of people Your Answer Getting cooperation of people

Multiple Choice Multiple Answer Question Works Committee is related with :Correct Answer Latrines , Urinals , Temperature Your Answer Latrines , Urinals , Temperature

Select The Blank Question ________ is a first stapes of training procedure. Correct Answer Identify training requests. Your Answer Identify training requests.

Multiple Choice Multiple Answer Question Following are the types of audit in personnel department. Correct Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy Your Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy True/False Question

Case method is one of the training type.

Correct Answer True Your Answer True

Select The Blank Question Career planning is viable way to meet the organization's ________. Correct Answer Internal staffing requirements Your Answer Internal staffing requirements

Select The Blank Question The main objective of the Payment of Wages Act is to ________ in payment of wages. Correct Answer Avoid unnecessary delay Your Answer Avoid unnecessary delay

True/False Question

There are external & internal influences on the organization.

Correct Answer True Your Answer True

Multiple Choice Single Answer Question Who can conduct Orientation Program? Correct Answer Operating Manager Your Answer Operating Manager

Multiple Choice Multiple Answer Question Through human resource information system data is :Correct Answer Stored , Acquired , Analyzed Your Answer Acquired , Analyzed , Stored

Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function. Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral Your Answer Relatedness of pay to performance , Reduced grievances , Improved moral Select The Blank

Question

Transfer is viewed as a change in assignment in which the employee moves from ________. Correct Answer One job to another Your Answer One job to another

Multiple Choice Single Answer Question Personal department must have the knowledge of:Correct Answer Employee's attitudes & work preferences Your Answer Employee's attitudes & work preferences

Match The Following Question Shop Council Works Committee Participation WPM

Correct Answer 500 or more workers I.D.Act Parting with power Promotion of Industrial Democracy

Your Answer 500 or more workers I.D.Act Parting with power Promotion of Industrial Democracy

Select The Blank Question Article 43 'A' was inserted in the constitution under the ________. Correct Answer Directive Principles of State Policy Your Answer Directive Principles of State Policy

Multiple Choice Multiple Answer Question What are the objectives of training? Correct Answer Exposure to new idea , Expanding knowledge , To Motivate employees Your Answer Exposure to new idea , Expanding knowledge , To Motivate employees Multiple Choice Multiple Answer Question The advantage of self appraisal is that, the employee :Correct Answer Is involved , Is committed to the appraisal process , Has an opportunity to correct himself Your Answer Is involved , Is committed to the appraisal process , Has an opportunity to correct himself Select The Blank

Question

Shop Council for each department in an industry where ________ workmen are employed. Correct Answer 500 or more Your Answer 500 or more

True/False Question

Temporary shortage of manpower can not manage through overtime. Correct Answer False Your Answer False

Multiple Choice Single Answer Question Fair practices in selecting the right man for right job provide opportunities for career growth based on :Correct Answer Merit Your Answer Merit

Multiple Choice Single Answer Question Applicability of BIR Act & certain important definitions are given in :Correct Answer Annexure XI Your Answer Annexure XI

Multiple Choice Single Answer Question Shortage of highly skilled manpower with short period but non recurring in nature can be solved through :Correct Answer Consultants Your Answer Consultants

Multiple Choice Single Answer Question Personnel Administration is connected with :Correct Answer Employee Your Answer Employee

Select The Blank Question Discipline is a process to correct & mould employees for ________. Correct Answer Better performance Your Answer Better performance

True/False Question

Personnel department has to design the organizational structure which should be in tune with the Organization's strategies. Correct Answer True Your Answer True

True/False Question

Standing orders means the rules of conduct for workmen employed in industrial establishments. Correct Answer False Your Answer False

Multiple Choice Multiple Answer Question Approaches to discipline are :Correct Answer Hot stove rule , Warning , Immediate burn Your Answer Hot stove rule , Warning , Immediate burn

Multiple Choice Multiple Answer Question Personnel man must be a person who must have the following:Correct Answer Sensibility , Conceptual Skill , Human relation skill Your Answer Sensibility , Conceptual Skill , Human relation skill

Select The Blank Question ________ is a function of Personnel department Correct Answer Training Your Answer Training

Multiple Choice Single Answer Question If vacancies cannot be filled within the organization, Personnel Department need to prepare a :Correct Answer Recruitment Plan Your Answer Recruitment Plan

True/False Question

It is Management prerogative to accept the suggestions of workers. Correct Answer True Your Answer True

True/False Question

Personnel Department can not contribute for organization strategy. Correct Answer False Your Answer False

Multiple Choice Single Answer Question The benefit to the workers under the Employment Exchange is to register only at one place for employment instead of contacting number of :Correct Answer Potential employers Your Answer Potential employers

Multiple Choice Multiple Answer Question Which are the internal factors? Correct Answer Organization culture , Leadership , Strategy Your Answer Organization culture , Leadership , Strategy

Multiple Choice Single Answer Question How training need can be assessed? Correct Answer Through Performance Appraisal form Your Answer Through Performance Appraisal form

Select The Blank Question Advertisement is an ________ of seeking recruits. Correct Answer Effective way Your Answer Effective way

Multiple Choice Multiple Answer Question Works Committee normally deal with :Correct Answer Ventilation , Lighting , Sanitation Your Answer Ventilation , Lighting , Sanitation

Select The Blank Question The policy of the Management is to assure ________. Correct Answer Security of the employment

Your Answer

Security of the employment

Multiple Choice Multiple Answer Question Following are the purposes of promotion :Correct Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees Your Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees Match The Following Question Advantages of career planning Advancement stage Job performance Retirement phase

Correct Answer Satisfied employee's needs for recognition Age of 30-45 Career progression Completes one career & moves on to another

Your Answer Satisfied employee's needs for recognition Age of 30-45 Career progression Completes one career & moves on to another

Multiple Choice Single Answer Question Who Make or mar any organization? Correct Answer Men Your Answer Men

Select The Blank Question Each person has a unique ________. Correct Answer Personality Your Answer Personality

Multiple Choice Multiple Answer Question Contents of Personnel Manual are :Correct Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department Your Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department True/False Question

Compensation should not ensure internal equity.

Correct Answer False Your Answer False

Multiple Choice Single Answer Question What is the action involved in job redesign? Correct Answer Job rotation Your Answer Job rotation

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question The Employment Exchange Act is intended for the benefit of the :Correct Answer Employer & worker Your Answer Employer & worker Multiple Choice Single Answer Question Mediation is different from :Correct Answer Awards Your Answer Arbitration Multiple Choice Multiple Answer Question What are the objectives of induction? Correct Answer Reduce anxiety , Reduce turnover , Save time Your Answer Reduce anxiety , Reduce turnover , Save time Multiple Choice Multiple Answer Question Disadvantages of merit based promotions are :Correct Answer Measurement of merit is highly difficult , Many people distrust the management's integrity in judging merit , The techniques of merit measurement are subjective Your Answer Measurement of merit is highly difficult , Many people distrust the management's integrity in judging merit , The techniques of merit measurement are subjective Multiple Choice Multiple Answer Question Job analysis provides information on :Correct Answer Educational qualifications , Training , Experience Your Answer Educational qualifications , Training , Experience Select The Blank Question Level of expertise of employee can be determined through ________. Correct Answer Competency Mapping Your Answer Competency Mapping Multiple Choice Multiple Answer Question Which are the external influences? Correct Answer Technology , Economic condition , Unions Your Answer Technology , Economic condition , Unions Multiple Choice Single Answer Question The appraiser offers assistance to the appraisee to improve performance & must identify :Correct Answer Specific action plans Your Answer Specific action plans True/False Question HRIS provides detailed information & facilitates Personnel decisions. Correct Answer True Your Answer False

Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning Your Answer Strategic planning Match The Following Question Correct Answer Your Answer Indirect benefits Medical benefit Medical benefit Factors affecting compensation Supply & demand Supply & demand Incentive system Piece work Piece work Group incentive plan Cost reduction plan Cost reduction plan

True/False Question Case method is one of the training type. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :Correct Answer Training programmes , Acquiring additional degree , Seeking new work assignments Your Answer Aspiring for promotions , Training programmes , Acquiring additional degree , Seeking new work assignments True/False Question The policy of the organization is to give top priority to Human Resource Development. Correct Answer True Your Answer True True/False Question Under ID Act, unfair acts on the part of employers, workmen or trade unions are called unfair labour practices. Correct Answer False Your Answer True Select The Blank Question The Personnel department can create formal procedure for ________. Correct Answer Problem solving Your Answer Grievance handling Select The Blank Question The personnel plan serves as a guide for ________ Correct Answer Training Your Answer Training True/False Question Job analysis is a systematic process of collecting information about a job.

Correct Answer True Your Answer True True/False Question Job specification is not related to Qualification of job the holder. Correct Answer False Your Answer False Select The Blank Question Each person has a unique ________. Correct Answer Personality Your Answer Personality Multiple Choice Single Answer Question What is job rotation? Correct Answer Employee are moved to variety of jobs Your Answer Employee are moved to variety of jobs Select The Blank Question ________ is a first stapes of training procedure. Correct Answer Identify training requests. Your Answer Identify training requests. Multiple Choice Single Answer Question How training need can be assessed? Correct Answer Through Performance Appraisal form Your Answer Through Performance Appraisal form Multiple Choice Multiple Answer Question Various theories to study an impact of compensation on employee behavior are :Correct Answer Reinforcement theory , Expectancy theory , Equity theory Your Answer Reinforcement theory , Expectancy theory , Equity theory Select The Blank Question ________ is managerial function. Correct Answer Controlling Your Answer Controlling True/False Question There are external & internal influences on the organization. Correct Answer True Your Answer True True/False Question It is Management prerogative to accept the suggestions of workers. Correct Answer False Your Answer False Multiple Choice Single Answer

Question Personal characteristics such as age & marital status may be essential for certain jobs & hence needs to be :Correct Answer Specified Your Answer Specified Multiple Choice Multiple Answer Question Procedure for training includes the following :Correct Answer Identify training needs , Specify training objectives , Design training methods Your Answer Identify training needs , Specify training objectives , Design training methods Multiple Choice Single Answer Question Shortage of skilled employee's can be solved through :Correct Answer Training Your Answer Overtime Multiple Choice Multiple Answer Question Information Technology helps the business in :Correct Answer Restructuring , Reengineering , Outsourcing Your Answer Restructuring , Reengineering , Outsourcing Match The Following Question Correct Answer Your Answer IT process in Personnel Management Reduction in cost Facilitates Personnel decisions HRIS Facilitates Personnel decisions Training & development Online panel of experts Standard disciplinary actions Standard disciplinary actions Online guidelines to line managers Organizational development Organizational development

Multiple Choice Multiple Answer Question Advantages of career planning are :Correct Answer Reduces turnover , Tap potentials of employees , Motivates employees Your Answer Reduces turnover , Tap potentials of employees , Motivates employees , Welfare of employees Multiple Choice Single Answer Question The important forms in which workers can participate in management are :Correct Answer Information sharing Your Answer Information sharing True/False Question Integrating the human resources function with business is not a goal of Personnel Department Correct Answer False Your Answer False

Multiple Choice Single Answer Question Merit denotes the :Correct Answer Past achievement Your Answer Knowledge Select The Blank Question Only________ jobs are needed to take up for job analysis study. Correct Answer Critical Your Answer Critical Multiple Choice Multiple Answer Question The compensation practices differ in the following ways :Correct Answer Structure , Mix , Quantum Your Answer Structure , Mix , Quantum Select The Blank Question The rater's ________ of the employee affects his assessment Correct Answer Personal opinion Your Answer Prejudice Multiple Choice Single Answer Question The key to a successful human resource planning is :Correct Answer An information Your Answer Acquisition Select The Blank Question Due to Information Technology salary administration becomes ________. Correct Answer Easier Your Answer Easier Multiple Choice Single Answer Question Bombay Industrial Relation Act 1946 provides guidelines for the relationship between :Correct Answer Employees & employer Your Answer Employees & employer Multiple Choice Single Answer Question Organization can cope up with change with : Correct Answer Quality improvement program Your Answer Goals & Objective Multiple Choice Multiple Answer Question Through human resource information system data is :Correct Answer Acquired , Analyzed , Stored Your Answer Acquired , Analyzed , Stored Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it's :Correct Answer Consumers , Workers , Shareholders Your Answer Consumers , Workers , Shareholders , Society

True/False Question Production transfers are caused due to changes in market demand. Correct Answer False Your Answer False Select The Blank Question The year ________ was witnessed as the year of industrial unrest. Correct Answer 1920 Your Answer 1920 Shilpa_attempt‐2 

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :Correct Answer Training programmes , Acquiring additional degree , Seeking new work assignments Your Answer Training programmes , Acquiring additional degree , Seeking new work assignments Multiple Choice Single Answer Question Participation enhances employees ability to influence decision making with corresponding assumption of :Correct Answer Responsibility Your Answer Responsibility

Multiple Choice Multiple Answer Question Information Technology helps the business in :Correct Answer Restructuring , Reengineering , Outsourcing Your Answer Restructuring , Reengineering , Outsourcing

Multiple Choice Single Answer Question Promotion which does not receive any increase in salaries is called Correct Answer Dry promotion Your Answer Dry promotion

Match The Following Question Advantages of career planning Advancement stage Job performance Retirement phase

Correct Answer Satisfied employee's needs for recognition Age of 30-45 Career progression Completes one career & moves on to another

Your Answer Satisfied employee's needs for recognition Age of 30-45 Career progression Completes one career & moves on to another

Multiple Choice Multiple Answer Question Approaches to discipline are :Correct Answer Hot stove rule , Warning , Immediate burn

Your Answer

Hot stove rule , Warning , Immediate burn

Select The Blank Question Information Technology reverses the effect of ________. Correct Answer Bureaucracy Your Answer Bureaucracy

Multiple Choice Single Answer Question The purpose of the Industrial Employment Act is to standardize :Correct Answer Working conditions Your Answer Working conditions

Select The Blank Question ________ can be utilized for employees promotion & progress from one stage to another stage. Correct Answer Job analysis data Your Answer Job analysis data

Multiple Choice Single Answer Question Which of the following is the Managerial function of Personnel Administration? Correct Answer Planning Your Answer Planning

Select The Blank Question ________ method of training is connected to real life problem. Correct Answer Case Your Answer Case

Select The Blank Question Job enrichment is ________ loading of the job. Correct Answer Vertical Your Answer Vertical

Multiple Choice Multiple Answer Question The advantage of self appraisal is that, the employee :-

Correct Answer Is involved , Is committed to the appraisal process , Has an opportunity to correct himself Your Answer Is involved , Is committed to the appraisal process , Has an opportunity to correct himself True/False Question

Participation in decision is the negligible form of participation.

Correct Answer False Your Answer False

True/False Question

Direct compensations are medical benefits, paid leave & insurance.

Correct Answer False Your Answer False

True/False Question

Manual need not be revised periodically.

Correct Answer False Your Answer False

Multiple Choice Single Answer Question On short term basis an overtime may be an alternative to :Correct Answer Recruitment Your Answer To achieve the target

Select The Blank Question ________ is a first stapes of training procedure. Correct Answer Identify training requests. Your Answer Identify training requests.

Multiple Choice Multiple Answer Question What are the stapes in job analysis? Correct Answer Select a jobs , Gather data on job. , Prepare job descriptions Your Answer Select a jobs , Gather data on job. , Prepare job descriptions

Multiple Choice Single Answer

Question

If vacancies cannot be filled within the organization, Personnel Department need to prepare a :Correct Answer Recruitment Plan Your Answer Recruitment Plan

Multiple Choice Single Answer Question Applicability of BIR Act & certain important definitions are given in :Correct Answer Annexure XI Your Answer Annexure XI

Select The Blank Question Organizations visit campuses to recruit candidates for ________. Correct Answer Entry level positions Your Answer Entry level positions

Multiple Choice Multiple Answer Question Criteria for selection includes :Correct Answer Educational accomplishments , Experience , Personal characteristics Your Answer Educational accomplishments , Experience , Personal characteristics

True/False Question

Before any behavior has taken place the consequences of undesirable behavior are communicated to the employee. Correct Answer True Your Answer True

Multiple Choice Single Answer Question Principle of Personnel Administration is:Correct Answer Scientific Selection Your Answer Scientific Selection

Multiple Choice Multiple Answer Question In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee gets :Correct Answer More salary , Higher authority , Responsibility Your Answer More salary , Higher authority , Responsibility

Multiple Choice Single Answer Question The benefit to the workers under the Employment Exchange is to register only at one place for employment instead of contacting number of :Correct Answer Potential employers Your Answer Potential employers

True/False Question

Under ID Act, unfair acts on the part of employers, workmen or trade unions are called unfair labour practices. Correct Answer False Your Answer False

Select The Blank Question Transfer is a ________. Correct Answer Horizontal job assignment Your Answer Horizontal job assignment

Select The Blank Question Some appraisers, at times, rate persons they like ________ than those they do not like. Correct Answer Higher Your Answer Higher

Multiple Choice Single Answer Question The workers interest lies in improving their:Correct Answer Earnings Your Answer Earnings

Select The Blank Question Compensation practices are ________ across companies & across jobs. Correct Answer Different Your Answer Different

Multiple Choice Single Answer Question The key to a successful human resource planning is :Correct Answer An information Your Answer An information

True/False Question

Labour turnover can be reduced through induction.

Correct Answer True Your Answer True

True/False Question

The method of recruitment would depend on the budget allocation to the process. Correct Answer False Your Answer True

Multiple Choice Single Answer Question Management development concentrate on :Correct Answer Learning & Change process Your Answer Learning & Change process

Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning Your Answer Strategic planning

Multiple Choice Multiple Answer Question Following actions are initiated by HR department in Performance Appraisal System :Correct Answer Devising appropriate appraisal system , To train the line managers , To device norms & instruments for employees appraisal periodically Your Answer Devising appropriate appraisal system , To train the line managers , To device norms & instruments for employees appraisal periodically True/False Question

The Standing Orders Act is applicable to industrial establishments in which 50 or more workmen are employed. Correct Answer False Your Answer False

Multiple Choice Multiple Answer Question Advantages of career planning are :Correct Answer Reduces turnover , Tap potentials of employees , Motivates employees

Your Answer

Reduces turnover , Tap potentials of employees , Motivates employees

Multiple Choice Single Answer Question How training need can be assessed? Correct Answer Through Performance Appraisal form Your Answer True/False Question Through Performance Appraisal form

Employee should participate in the decision making process.

Correct Answer True Your Answer True

Multiple Choice Multiple Answer Question Works Committee normally deal with :Correct Answer Ventilation , Lighting , Sanitation Your Answer Ventilation , Lighting , Sanitation

Multiple Choice Multiple Answer Question Personnel man must be a person who must have the following:Correct Answer Sensibility , Conceptual Skill , Human relation skill Your Answer Sensibility , Conceptual Skill , Human relation skill

Match The Following Question Indirect benefits Factors affecting compensation Incentive system Group incentive plan

Correct Answer Medical benefit Supply & demand Piece work Cost reduction plan

Your Answer Medical benefit Supply & demand Piece work Cost reduction plan

True/False Question

It is Management prerogative to accept the suggestions of workers.

Correct Answer True Your Answer True

Multiple Choice Multiple Answer Question The employees whose quality & quantity of work is unsatisfactory, can be because of the following :Correct Answer Lack of abilities , Training , Motivation Your Answer Lack of abilities , Training , Motivation

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Multiple Answer Question Personnel man must be a person who must have the following:Correct Answer Sensibility , Conceptual Skill , Human relation skill Your Answer Sensibility , Conceptual Skill , Human relation skill Multiple Choice Multiple Answer Question Works Committee is related with :Correct Answer Latrines , Urinals , Temperature Your Answer Latrines , Urinals , Temperature True/False Question The ten years of a career are termed as the Establishment stage. Correct Answer False Your Answer False Select The Blank Question Analyze & solve problems from a ________ oriented point of view. Correct Answer Profit Your Answer Profit Multiple Choice Multiple Answer Question BIR Act lays special emphasis on :Correct Answer Collective bargaining , Prevention of strikes , Prevention of lockouts Your Answer Collective bargaining , Prevention of strikes , Prevention of lockouts , Prevention of disputes Multiple Choice Multiple Answer Question Promotion policies are as follows :Correct Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Your Answer It should be fair & impartial , Favoritism should not be taken as a basis of promotion , There should be transparent policy for the promotion Select The Blank Question Job enrichment is ________ loading of the job. Correct Answer Vertical Your Answer Vertical Multiple Choice Multiple Answer Question Which are the key factor in the management of human component? Correct Answer Land , Material , Money Your Answer Material , Money , Machine Multiple Choice Single Answer Question Who can conduct Orientation Program?

Correct Answer Operating Manager Your Answer Operating Manager Multiple Choice Multiple Answer Question Job descriptions may be used to set up :Correct Answer Goals , Targets , Standards of performance Your Answer Goals , Targets , Standards of performance Multiple Choice Single Answer Question What is Job analysis? Correct Answer Systematic process of collecting information about job. Your Answer Systematic process of collecting information about job. Select The Blank Question The year ________ was witnessed as the year of industrial unrest. Correct Answer 1920 Your Answer 1920 Multiple Choice Single Answer Question Personnel Administration is connected with :Correct Answer Employee Your Answer Employee Multiple Choice Multiple Answer Question Following are the purposes of promotion :Correct Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees Your Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees , To balance the organizational hierarchy Select The Blank Question ________ is a tool of data collection. Correct Answer Questionnaire Your Answer Questionnaire Multiple Choice Single Answer Question The management's primary interest lies in :Correct Answer Improving productivity Your Answer Improving quality Select The Blank Question The policy of the Management is to assure ________. Correct Answer Security of the employment Your Answer Security of the employment Match The Following Question Correct Answer Your Answer BIR Act Prevention of strikes & lockouts Prevention of strikes & lockouts

Standing orders Rules of conduct Rules of conduct Industrial dispute Regarding employment Regarding employment Accumulation of leave 30 days 30 days

True/False Question Temporary shortage of manpower can not manage through overtime. Correct Answer False Your Answer False Multiple Choice Single Answer Question Aims of Personnel Administration is :Correct Answer Getting cooperation of people Your Answer Employee Welfare True/False Question Continuous communication with employees about change is not required Correct Answer False Your Answer False True/False Question Labour turnover can be reduced through induction. Correct Answer True Your Answer True Multiple Choice Single Answer Question Oral reprimand is sufficient to achieve :Correct Answer Desired results Your Answer Desired results Multiple Choice Single Answer Question Principle of Personnel Administration is:Correct Answer Scientific Selection Your Answer Controlling Multiple Choice Multiple Answer Question The employees whose quality & quantity of work is unsatisfactory, can be because of the following :Correct Answer Lack of abilities , Training , Motivation Your Answer Lack of abilities , Training , Motivation Multiple Choice Single Answer Question The important forms in which workers can participate in management are :Correct Answer Information sharing Your Answer Information sharing True/False Question The well established bases of promotion are qualification & productivity. Correct Answer False Your Answer False

Select The Blank Question Problem solving approach method identifies problems which may be interfering with________. Correct Answer Employee performance Your Answer Employee performance Multiple Choice Single Answer Question Employees are demoted on :Correct Answer Disciplinary grounds Your Answer Disciplinary grounds Multiple Choice Single Answer Question Which of the following makes employee more competent? Correct Answer Job rotation Your Answer Compensation Match The Following Question Correct Answer Your Answer Shop Council 500 or more workers 250 or more workers Works Committee I.D.Act I.D.Act Participation Parting with power Factories Act WPM Promotion of Industrial Democracy Promotion of Industrial Democracy

Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :Correct Answer Vacancies occurring Your Answer Vacancies occurring Multiple Choice Single Answer Question Organization can cope up with change with : Correct Answer Quality improvement program Your Answer Organization Policy Multiple Choice Multiple Answer Question Following are the types of audit in personnel department. Correct Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy Your Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy True/False Question Job specification is not related to Qualification of job the holder. Correct Answer False Your Answer False Multiple Choice Single Answer

Question HRIS can be useful for almost all the :Correct Answer Personal functions Your Answer Personal functions Select The Blank Question The Payment of Bonus Act gives employees a statutory rights to obtain a ________in the profits of the company. Correct Answer Share Your Answer Share True/False Question Employee can perform in friendly environment. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Qualities of manager who work in the organization which is in growth phase:Correct Answer See alternatives , Accept change easily , Clear vision of the future Your Answer See alternatives , Accept change easily , Clear vision of the future Multiple Choice Multiple Answer Question The following are the benefits provided under ESI Act :Correct Answer Sickness benefit , Funeral benefit , Medical benefit Your Answer Sickness benefit , Funeral benefit , Medical benefit Select The Blank Question Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation. Correct Answer Various jobs Your Answer Various opportunities True/False Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes. Correct Answer False Your Answer True Select The Blank Question The Works Committee are set up under the ________. Correct Answer Industrial Dispute Act Your Answer Industrial Dispute Act Select The Blank Question Employees quit if compensation levels are not ________. Correct Answer Competitive Your Answer Competitive Multiple Choice Single Answer Question How training need can be assessed?

Correct Answer Through Performance Appraisal form Your Answer Through Performance Appraisal form True/False Question Participation is impossible at all levels of management. Correct Answer False Your Answer False True/False Question Employee should participate in the decision making process. Correct Answer True Your Answer True

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question The main objective of the Payment of Wages Act is to ________ in payment of wages. Correct Answer Avoid unnecessary delay Your Answer Avoid unnecessary delay Select The Blank Question Transfer is a ________. Correct Answer Horizontal job assignment Your Answer Horizontal job assignment Multiple Choice Single Answer Question Collective bargaining function comes under :Correct Answer Firefighting & Legal Role Your Answer Firefighting & Legal Role Multiple Choice Single Answer Question One of the most cost effective methods of screening applications is to use :Correct Answer Educational accomplishments Your Answer Educational accomplishments True/False Question It is mandatory in all States to inform the employment exchange of vacancies at workmen level. Correct Answer False Your Answer False True/False Question Integrating the human resources function with business is not a goal of Personnel Department Correct Answer False Your Answer False Multiple Choice Single Answer Question Shortage of skilled employee's can be solved through :Correct Answer Training Your Answer Training Select The Blank Question ________ is managerial function. Correct Answer Controlling Your Answer Controlling Select The Blank Question Personnel department plays an important role in ________. Correct Answer Handling disagreements Your Answer Handling manpower planning Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :-

Correct Answer Vacancies occurring Your Answer Vacancies occurring Multiple Choice Multiple Answer Question Through web pages, prospective applicants can obtain the data about the company for :Correct Answer Its services , Employment opportunities , Its products Your Answer Its products , Its services , Employment opportunities Select The Blank Question Forced choice method reduces ________, it is easy to administer & fits a variety of jobs. Correct Answer Raters bias Your Answer Raters bias True/False Question Job of similar responsibilities must be placed in the same grade. Correct Answer True Your Answer True True/False Question Problem solving approach should be used where criticisms are specific & focused on the person. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of :Correct Answer The Registrar of Union , Labour Commissioner , Wage boards Your Answer The Registrar of Union , Labour Commissioner , Wage boards True/False Question The MBO approach involves establishing performance goals jointly by Superior & subordinates. Correct Answer True Your Answer True Select The Blank Question Employees quit if compensation levels are not ________. Correct Answer Competitive Your Answer Competitive True/False

Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes. Correct Answer False Your Answer True Multiple Choice Single Answer Question How training need can be assessed? Correct Answer Through Performance Appraisal form Your Answer Through Performance Appraisal form Match The Following Question Correct Answer Your Answer Advantages of career planning Satisfied employee's needs for recognition Satisfied employee's needs for recognition Advancement stage Age of 30-45 Age of 30-45 Job performance Career progression Career progression Retirement phase Completes one career & moves on to another Completes one career & moves on to another

Select The Blank Question The policy of the Management is to assure ________. Correct Answer Security of the employment Your Answer Growth of employee Multiple Choice Multiple Answer Question Role of Personnel Administrator consists of :Correct Answer Fire fighting Role , Counselor's Role , Legal Role Your Answer Fire fighting Role , Counselor's Role , Legal Role Multiple Choice Multiple Answer Question The compensation practices differ in the following ways :Correct Answer Structure , Mix , Quantum Your Answer Structure , Mix , Quantum True/False Question Employee can perform in friendly environment. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Participative forms prevalent in India are:Correct Answer Works Committees , Joint Management Councils , Joint Councils Your Answer Works Committees , Joint Management Councils , Joint Councils

Multiple Choice Multiple Answer Question The problem with subjective method is the bias of the rater. Some of the common biases are:Correct Answer Halo effects , Contrast error , Personal prejudice Your Answer Halo effects , Contrast error , Personal prejudice Multiple Choice Multiple Answer Question Methods of forecasting demand for human resources are :Correct Answer Expert estimates , Trend projection , Unit level demand forecasting Your Answer Expert estimates , Trend projection , Unit level demand forecasting Multiple Choice Single Answer Question Who can conduct Orientation Program? Correct Answer Operating Manager Your Answer Operating Manager Multiple Choice Single Answer Question Merit denotes the :Correct Answer Past achievement Your Answer Knowledge Multiple Choice Multiple Answer Question Personnel Administration can contribution in. Correct Answer Solving the Problems , Interpretation of cost & benefits , Salary Package Your Answer Solving the Problems , Interpretation of cost & benefits , Salary Package Select The Blank Question Management by Objectives is a system of ________. Correct Answer Performance Appraisal Your Answer Performance Appraisal Match The Following Question Correct Answer Your Answer Self appraisal Opportunity to express himself Opportunity to express himself Halo effect Raters personal opinion Raters personal opinion Central tendency error Raters avoid high/low ratings Raters avoid high/low ratings MBO Establishing performance goals Establishing performance goals

Select The Blank Question ________ method of training is connected to real life problem.

Correct Answer Case Your Answer Case Multiple Choice Single Answer Question Promotion is an advancement of a employee to a better job in terms of :Correct Answer Higher responsibility Your Answer Higher responsibility Select The Blank Question The Works Committee are set up under the ________. Correct Answer Industrial Dispute Act Your Answer Industrial Dispute Act Multiple Choice Single Answer Question The disadvantages of hot stove rule & progressive discipline are that they focus on:Correct Answer Past behavior Your Answer Past behavior Multiple Choice Single Answer Question Personnel Department audit involves Correct Answer Timely compliance with legal requirements Your Answer welfare activity Multiple Choice Multiple Answer Question The following are the benefits provided under ESI Act :Correct Answer Sickness benefit , Funeral benefit , Medical benefit Your Answer Sickness benefit , Medical benefit Multiple Choice Single Answer Question Who Make or mar any organization? Correct Answer Men Your Answer Men Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it's :Correct Answer Consumers , Workers , Shareholders Your Answer Consumers , Workers , Shareholders Select The Blank Question Personnel Administration is concerned with managing people at________. Correct Answer Work Your Answer Work True/False Question The well established bases of promotion are qualification & productivity. Correct Answer False

Your Answer

False

True/False Question Measurement of merit is very easy. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Contents of Personnel Manual are :Correct Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department Your Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department Multiple Choice Multiple Answer Question Works Committee is related with :Correct Answer Latrines , Urinals , Temperature Your Answer Latrines , Urinals , Temperature Multiple Choice Single Answer Question What is the action involved in job redesign? Correct Answer Job rotation Your Answer Job rotation True/False Question Standing orders means the rules of conduct for workmen employed in industrial establishments. Correct Answer False Your Answer True

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Audit of employee satisfaction contains Correct Answer Employee need Your Answer Employee need Multiple Choice Single Answer Question Qualities of personnel Manager is :Correct Answer Support to top management Your Answer Support to top management Multiple Choice Multiple Answer Question Special features of the BIR Act are :Correct Answer Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal Your Answer Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal , Working conditions Select The Blank Question Problem solving approach method identifies problems which may be interfering with________. Correct Answer Employee performance Your Answer Employee performance Multiple Choice Multiple Answer Question Process of selection includes :Correct Answer Preliminary screening , Interviews , Employment tests Your Answer Preliminary screening , Interviews , Employment tests Multiple Choice Single Answer Question The campus recruitment process is generally repeated :Correct Answer Every year Your Answer Every year True/False Question An exit interview provides last opportunity to discover the nature of dissatisfaction. Correct Answer True Your Answer True Multiple Choice Single Answer Question What is the critical function of personnel administration? Correct Answer Employee relations Your Answer Employee relations Select The Blank Question Transfer is viewed as a change in assignment in which the employee moves from ________. Correct Answer One job to another Your Answer One job to another Multiple Choice Multiple Answer

Question Following are measures of effectiveness of personnel function. Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral Your Answer Relatedness of pay to performance , Reduced grievances , Improved moral Select The Blank Question Article 43 'A' was inserted in the constitution under the ________. Correct Answer Directive Principles of State Policy Your Answer Fundamental Rights True/False Question Personnel department has to design the organizational structure which should be in tune with the Organization's strategies. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question What are the stapes in job analysis? Correct Answer Select a jobs , Gather data on job. , Prepare job descriptions Your Answer Job enrichment , Select a jobs , Gather data on job. , Prepare job descriptions Match The Following Question Correct Answer Your Answer Advantages of career planning Satisfied employee's needs for recognition Satisfied employee's needs for recognition Advancement stage Age of 30-45 Age of 30-45 Job performance Career progression Career progression Retirement phase Completes one career & moves on to another Completes one career & moves on to another

True/False Question Consultative participation involves a higher degree of sharing views. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of :Correct Answer The Registrar of Union , Labour Commissioner , Wage boards Your Answer The Registrar of Union , Labour Commissioner , Wage boards Select The Blank

Question Information Technology reverses the effect of ________. Correct Answer Bureaucracy Your Answer Bureaucracy True/False Question Induction is part of training. Correct Answer True Your Answer True Select The Blank Question The objective of ID Act is higher productivity which contributes to the ________. Correct Answer Country's prosperity Your Answer Country's prosperity Multiple Choice Multiple Answer Question The employees whose quality & quantity of work is unsatisfactory, can be because of the following :Correct Answer Lack of abilities , Training , Motivation Your Answer Lack of abilities , Training , Motivation , Suggestion True/False Question Manual need not be revised periodically. Correct Answer False Your Answer True Multiple Choice Single Answer Question Who is appointed by Govt. to solve labour dispute? Correct Answer Labour Commissioner Your Answer Labour welfare officer Match The Following Question Correct Answer Your Answer Procedure of training Identify training needs Identify training needs Induction Reduces Turnover Organization Training Exposed to new idea Job analysis Type of training Job rotation Job rotation

Multiple Choice Single Answer Question The policy serves as a :Correct Answer Guide Your Answer Rule Multiple Choice Single Answer Question The workers interest lies in improving their:Correct Answer Earnings Your Answer Living standard Multiple Choice Multiple Answer

Question The Contract Labour act provides for :Correct Answer Abolition of contract labour , Improve conditions of work , Provision for health & welfare Your Answer Abolition of contract labour Select The Blank Question Job enrichment is ________ loading of the job. Correct Answer Vertical Your Answer Minimum Select The Blank Question Management prefer merit as the basis of ________. Correct Answer Promotion Your Answer Promotion Select The Blank Question Discipline is a process to correct & mould employees for ________. Correct Answer Better performance Your Answer Better performance True/False Question It is mandatory in all States to inform the employment exchange of vacancies at workmen level. Correct Answer False Your Answer True Multiple Choice Single Answer Question The objective of ID Act is to :Correct Answer Improve service conditions Your Answer Improve service conditions Multiple Choice Multiple Answer Question In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee gets :Correct Answer More salary , Higher authority , Responsibility Your Answer More salary , Higher authority , Responsibility Multiple Choice Single Answer Question Decision of Works Committee are :Correct Answer Recommendatory Your Answer Mandatory Multiple Choice Multiple Answer Question Job descriptions may be used to set up :Correct Answer Goals , Targets , Standards of performance Your Answer Goals , Targets , Standards of performance Multiple Choice Single Answer Question A prior arrangement for the distribution of the gains of the higher production & participation, is a necessary condition for :Correct Answer Success Your Answer Success

Select The Blank Question The composition of Works Committee is consisting of equal numbers from ________. Correct Answer Employer & employees Your Answer Employer & employees True/False Question Gratuity is paid at the rate of 18 day's wages for every completed year of service. Correct Answer False Your Answer False True/False Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes. Correct Answer False Your Answer False True/False Question Before any behavior has taken place the consequences of undesirable behavior are communicated to the employee. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Personnel Management helps in :Correct Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. Your Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. True/False Question Standing orders means the rules of conduct for workmen employed in industrial establishments. Correct Answer False Your Answer True Select The Blank Question Personnel Administration is concerned with managing people at________. Correct Answer Work Your Answer Work Multiple Choice Multiple Answer Question Personnel man must be a person who must have the following:Correct Answer Sensibility , Conceptual Skill , Human relation skill Your Answer Marketing Skill , Conceptual Skill , Human relation skill Multiple Choice Single Answer Question Grievance & complaints can be reduced through Correct Answer Communication Your Answer Communication

Multiple Choice Single Answer Question A policy is a rule of predetermined :Correct Answer Course of action Your Answer Course of action Multiple Choice Multiple Answer Question Following actions are initiated by HR department in Performance Appraisal System :Correct Answer Devising appropriate appraisal system , To train the line managers , To device norms & instruments for employees appraisal periodically Your Answer Devising appropriate appraisal system , To device norms & instruments for employees appraisal periodically , To negotiate with workers & trade unions Select The Blank Question Trade union prefer ________ as a sole basis of promotion. Correct Answer Seniority Your Answer Seniority

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Proper grievance procedure is followed involving both :Correct Answer Union & management Your Answer Supervisor & workers Multiple Choice Multiple Answer Question What are the stapes in job analysis? Correct Answer Select a jobs , Gather data on job. , Prepare job descriptions Your Answer Gather data on job. , Prepare job descriptions , Select a jobs True/False Question Job analysis is a systematic process of collecting information about a job. Correct Answer True Your Answer True Select The Blank Question Level of expertise of employee can be determined through ________. Correct Answer Competency Mapping Your Answer Competency Mapping Multiple Choice Multiple Answer Question Advantages of career planning are :Correct Answer Reduces turnover , Tap potentials of employees , Motivates employees Your Answer Reduces turnover , Tap potentials of employees , Motivates employees Multiple Choice Single Answer Question A policy is a rule of predetermined :Correct Answer Course of action Your Answer Course of action Multiple Choice Single Answer Question Which of the following is the Managerial function of Personnel Administration? Correct Answer Planning Your Answer Planning Multiple Choice Single Answer Question Outsourcing is a viable solution for the companies that do not have sufficient work for :Correct Answer Full time employees Your Answer Full time employees True/False Question The method of recruitment would depend on the budget allocation to the process. Correct Answer False Your Answer True

Select The Blank Question ________ can be utilized for employees promotion & progress from one stage to another stage. Correct Answer Job analysis data Your Answer Job analysis data Match The Following Question Correct Answer Your Answer Objective of industry Profit Profit Maintenance of work force Labour Welfare Activity Labour Welfare Activity Principles of Personnel Administration Dignity of labour Integration Personnel Manager has to have support Top Management Top Management

Multiple Choice Single Answer Question Applicability of BIR Act & certain important definitions are given in :Correct Answer Annexure XI Your Answer Annexure XI Multiple Choice Single Answer Question The benefit to employer under the Employment Exchange is that he has a wider choice of :Correct Answer Applicants Your Answer Applicants True/False Question Key result areas are related to Target / Goals of the job holder. Correct Answer True Your Answer True True/False Question Case method is one of the training type. Correct Answer True Your Answer True Select The Blank Question Forced choice method reduces ________, it is easy to administer & fits a variety of jobs. Correct Answer Raters bias Your Answer Raters bias Multiple Choice Multiple Answer Question The advantage of self appraisal is that, the employee :Correct Answer Is involved , Is committed to the appraisal process , Has an opportunity to correct himself Your Answer Is involved , Is committed to the appraisal process , Has an opportunity to correct himself

Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it's :Correct Answer Consumers , Workers , Shareholders Your Answer Consumers , Workers , Society True/False Question Job of similar responsibilities must be placed in the same grade. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Satisfactory resolution of the disputes may avoid the following :Correct Answer Ill will , Strikes , Non co-operative actions Your Answer Ill will , Strikes , Non co-operative actions , Dispute Select The Blank Question Career planning is viable way to meet the organization's ________. Correct Answer Internal staffing requirements Your Answer Internal promotions Match The Following Question Correct Answer Your Answer Procedure of training Identify training needs Exposed to new idea Induction Reduces Turnover Reduces Turnover Training Exposed to new idea Identify training needs Type of training Job rotation Job rotation

True/False Question It is mandatory in all States to inform the employment exchange of vacancies at workmen level. Correct Answer False Your Answer True Multiple Choice Single Answer Question Through the process of appraisal employee skills, abilities, potential and aptitude is :Correct Answer Identified Your Answer Identified Select The Blank Question The Personnel department can create formal procedure for ________. Correct Answer Problem solving Your Answer Grievance handling

Select The Blank Question ________ is managerial function. Correct Answer Controlling Your Answer Controlling Multiple Choice Multiple Answer Question In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee gets :Correct Answer More salary , Higher authority , Responsibility Your Answer More salary , Higher authority , Responsibility Multiple Choice Multiple Answer Question Which are the internal factors? Correct Answer Organization culture , Leadership , Strategy Your Answer Organization culture , Leadership , Strategy Multiple Choice Single Answer Question Shortage of highly skilled manpower with short period but non recurring in nature can be solved through :Correct Answer Consultants Your Answer Overtime Multiple Choice Single Answer Question The company appoints trained psychologists who acts as :Correct Answer Counselors Your Answer Counselors Select The Blank Question Some appraisers, at times, rate persons they like ________ than those they do not like. Correct Answer Higher Your Answer Higher Multiple Choice Multiple Answer Question Role of Personnel Administrator consists of :Correct Answer Fire fighting Role , Counselor's Role , Legal Role Your Answer Counselor's Role , Legal Role , Communication Role Multiple Choice Single Answer Question Demotions are less frequently used as it affects the employees' :Correct Answer Career prospects & morale Your Answer Career prospects & morale True/False Question Personnel Department can not contribute for organization strategy. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Personnel Administration can contribution in.

Correct Answer Solving the Problems , Interpretation of cost & benefits , Salary Package Your Answer Solving the Problems , Interpretation of cost & benefits , Salary Package Multiple Choice Multiple Answer Question Information Technology helps the business in :Correct Answer Restructuring , Reengineering , Outsourcing Your Answer Restructuring , Reengineering , Plant engineering True/False Question A grout without leader is given a topic for discussion & asked to arrive at a group decision. Correct Answer False Your Answer True Select The Blank Question The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour Your Answer Unorganized labour True/False Question To remain competitive, organization needs to build positive employee relation. Correct Answer False Your Answer True Select The Blank Question Information Technology reverses the effect of ________. Correct Answer Bureaucracy Your Answer Bureaucracy Multiple Choice Multiple Answer Question When employees are given constructive feedback, to:Correct Answer Encourage initiative , Perform better , Develops sense of responsibility Your Answer Encourage initiative , Perform better , Develops sense of responsibility Multiple Choice Single Answer Question Challenge in front of personnel department is of :Correct Answer Recruit & retain qualified persons Your Answer Recruit & retain qualified persons True/False Question The Standing Orders Act is applicable to industrial establishments in which 50 or more workmen are employed. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :Correct Answer Training programmes , Acquiring additional degree , Seeking new work assignments

Your Answer Training programmes , Acquiring additional degree , Seeking new work assignments , Aspiring for promotions Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning Your Answer Strategic planning Select The Blank Question Trade union prefer ________ as a sole basis of promotion. Correct Answer Seniority Your Answer Seniority Multiple Choice Single Answer Question It is an assumption that the employee learn more with the :Correct Answer Length of service Your Answer Length of service

LIST OF ATTEMPTED QUESTIONS AND ANSWERS True/False Question

The recruitment agency is paid certain % of the incumbents' salary as professional charges. Correct Answer False Your Answer False

Multiple Choice Single Answer Question Potential of managers may be assessed through :Correct Answer Assessment centers Your Answer Achievement of goals

Select The Blank Question The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour Your Answer Agricultural labour

True/False Question

It is mandatory in all States to inform the employment exchange of vacancies at workmen level. Correct Answer False

Your Answer

True

Match The Following Question Difficult employees

Correct Answer Consistently breaks company rules

Your Answer Consistently breaks company rules Hot stove rule Non compliance with rules

Constructive approach to Root out causes discipline Serious offence corrective discipline Written reprimand

Non compliance with rules Written reprimand

True/False Question

Participation is impossible at all levels of management.

Correct Answer False Your Answer True

Multiple Choice Multiple Answer Question The objective of P.F. Act is to make available the benefits of :Correct Answer Statutory schemes of PF , Family Pension Fund , Deposit linked insurance fund Your Answer Statutory schemes of PF , Family Pension Fund , Deposit linked insurance fund , Safety of employment Multiple Choice Multiple Answer Question Personnel Administration can contribution in. Correct Answer Solving the Problems , Interpretation of cost & benefits , Salary Package Your Answer Solving the Problems , Interpretation of cost & benefits , Salary Package , Production Select The Blank Question Information Technology reverses the effect of ________. Correct Answer Bureaucracy Your Answer Rigidity

Multiple Choice Single Answer Question All applicants are asked to fill up an :Correct Answer Application blank

Your Answer

Application blank

Multiple Choice Multiple Answer Question Advantages of career planning are :Correct Answer Reduces turnover , Tap potentials of employees , Motivates employees Your Answer Reduces turnover , Tap potentials of employees , Motivates employees , Welfare of employees Multiple Choice Single Answer Question A prior arrangement for the distribution of the gains of the higher production & participation, is a necessary condition for :Correct Answer Success Your Answer Commitment

Multiple Choice Single Answer Question Bombay Industrial Relation Act 1946 provides guidelines for the relationship between :Correct Answer Employees & employer Your Answer Employees & employer

Select The Blank Question Transfer is a ________. Correct Answer Horizontal job assignment Your Answer Horizontal job assignment

Select The Blank Question Article 43 'A' was inserted in the constitution under the ________. Correct Answer Directive Principles of State Policy Your Answer Fundamental Rights

Select The Blank Question Advertisement is an ________ of seeking recruits. Correct Answer Effective way Your Answer Effective way

Multiple Choice Multiple Answer Question Procedure for training includes the following :-

Correct Answer Identify training needs , Specify training objectives , Design training methods Your Answer Identify training needs , Specify training objectives , Design training methods Multiple Choice Single Answer Question Which cost can save through good induction or orientation program? Correct Answer Labour Cost. Your Answer Labour Cost.

Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of :Correct Answer The Registrar of Union , Labour Commissioner , Wage boards Your Answer The Registrar of Union , Labour Commissioner , Wage boards , P.F.Commissioner

Multiple Choice Multiple Answer Question Criteria for selection includes :Correct Answer Educational accomplishments , Experience , Personal characteristics Your Answer Educational accomplishments , Experience , Personal characteristics Select The Blank Question ________ is a tool of data collection. Correct Answer Questionnaire Your Answer Questionnaire

Multiple Choice Single Answer Question Employees wish to know what career advancements opportunities are available in the :Correct Answer Organization Your Answer Organization

Multiple Choice Single Answer Question What is the action involved in job redesign? Correct Answer Job rotation Your Answer Training

True/False

Question

Key result areas are related to Target / Goals of the job holder.

Correct Answer True Your Answer True

Multiple Choice Multiple Answer Question When employees are given constructive feedback, to:Correct Answer Encourage initiative , Perform better , Develops sense of responsibility Your Answer Encourage initiative , Perform better , Develops sense of responsibility True/False Question

Hiring, Termination & Turnover of employee dose not involve cost. Correct Answer False Your Answer False

Multiple Choice Single Answer Question The process of Job Analysis involves :Correct Answer Clear understanding of the job. Your Answer True/False Question Clear understanding of the job.

Compensation should not ensure internal equity.

Correct Answer False Your Answer True

Multiple Choice Multiple Answer Question Qualities of manager who work in the organization which is in growth phase:Correct Answer See alternatives , Accept change easily , Clear vision of the future Your Answer See alternatives , Accept change easily , Clear vision of the future , Communication Select The Blank Question An effective organization must meet both company's objectives & employee ________. Correct Answer Needs Your Answer Needs

True/False Question

Personnel department has to design the organizational structure which should be in tune with the Organization's strategies. Correct Answer True Your Answer True

True/False Question

Standing orders means the rules of conduct for workmen employed in industrial establishments. Correct Answer False Your Answer True

Multiple Choice Single Answer Question HRIS can be useful for almost all the :Correct Answer Personal functions Your Answer Personal functions

Select The Blank Question Problem solving approach method identifies problems which may be interfering with________. Correct Answer Employee performance Your Answer Employee relation

Multiple Choice Multiple Answer Question Participative forms prevalent in India are:Correct Answer Works Committees , Joint Management Councils , Joint Councils Your Answer Works Committees , Joint Management Councils , Joint Councils , Quality Circles

Select The Blank Question Personnel Administration is concerned with managing people at________. Correct Answer Work Your Answer Work

Match The Following Question Shop Council Works Committee

Correct Answer 500 or more workers I.D.Act

Your Answer I.D.Act 500 or more workers

Participation WPM

Parting with power Promotion of Industrial Democracy

Promotion of Industrial Democracy Parting with power

Select The Blank Question Issues of collective bargaining and ________ are outside the scope of council. Correct Answer Individual grievances Your Answer Salary negotiations

Multiple Choice Single Answer Question Outsourcing is a viable solution for the companies that do not have sufficient work for :Correct Answer Full time employees Your Answer Part time employees

Multiple Choice Multiple Answer Question Through human resource information system data is :Correct Answer Acquired , Analyzed , Stored Your Answer Acquired , Analyzed , Stored , Manipulated

Multiple Choice Single Answer Question In majority of the companies increments are linked with :Correct Answer Performance Your Answer Performance

True/False Question

Before any behavior has taken place the consequences of undesirable behavior are communicated to the employee. Correct Answer True Your Answer False

Multiple Choice Multiple Answer Question BIR Act lays special emphasis on :Correct Answer Collective bargaining , Prevention of strikes , Prevention of lockouts Your Answer Collective bargaining , Prevention of strikes , Prevention of lockouts , Prevention of disputes Select The Blank

Question

Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation. Correct Answer Various jobs Your Answer Various jobs

True/False Question

The policy of the organization is to give top priority to Human Resource Development. Correct Answer True Your Answer True

Multiple Choice Single Answer Question The benefit to employer under the Employment Exchange is that he has a wider choice of :Correct Answer Applicants Your Answer Jobs

Multiple Choice Multiple Answer Question Through web pages, prospective applicants can obtain the data about the company for :Correct Answer Its products , Its services , Employment opportunities Your Answer Its products , Its services , Employment opportunities , Company's financial status

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question The rater's ________ of the employee affects his assessment Correct Answer Personal opinion Your Answer Personal opinion

True/False Question

There are external & internal influences on the organization.

Correct Answer True Your Answer True

Multiple Choice Multiple Answer Question Process of selection includes :-

Correct Answer Preliminary screening , Interviews , Employment tests Your Answer Preliminary screening , Interviews , Employment tests

Select The Blank Question Career planning is viable way to meet the organization's ________. Correct Answer Internal staffing requirements Your Answer Interdependency

Match The Following Question Turnaround phase Growth Phase Industry Shift phase Major integration phase

Correct Answer Motivate people Clear Vision Comfortable with ambiguity Visualize picture

Your Answer Enrichment Motivate people Comfortable with ambiguity Visualize picture

Select The Blank Question Level of expertise of employee can be determined through ________. Correct Answer Competency Mapping Your Answer Organization development

Select The Blank Question Compensation practices are ________ across companies & across jobs. Correct Answer Different Your Answer At par

Multiple Choice Single Answer Question Following is the internal way of human resources supply:Correct Answer Human Resources Audit Your Answer Human Resources Audit

True/False Question

Measurement of merit is very easy.

Correct Answer False

Your Answer

False

Multiple Choice Multiple Answer Question The problem with subjective method is the bias of the rater. Some of the common biases are:Correct Answer Halo effects , Contrast error , Personal prejudice Your Answer Halo effects , Contrast error

Select The Blank Question ________ method of training is connected to real life problem. Correct Answer Case Your Answer Role Playing

True/False Question

It is difficult to measure service & judge the seniority.

Correct Answer False Your Answer True

True/False Question

Key result areas are related to Target / Goals of the job holder.

Correct Answer True Your Answer True

Multiple Choice Multiple Answer Question Following actions are initiated by HR department in Performance Appraisal System :Correct Answer Devising appropriate appraisal system , To train the line managers , To device norms & instruments for employees appraisal periodically Your Answer Devising appropriate appraisal system , To train the line managers , To device norms & instruments for employees appraisal periodically Multiple Choice Single Answer Question Salary structure is developed by :Correct Answer Job evaluation Your Answer Performance appraisal

Select The Blank

Question

________ means limitation of organized action.

Correct Answer Directing Your Answer Development

Multiple Choice Single Answer Question Audit of employee satisfaction contains Correct Answer Employee need Your Answer Information about Organization

Select The Blank Question Assessment centers gives idea about________ Correct Answer Promotable employee Your Answer Organization development

Multiple Choice Multiple Answer Question As per the Edward Flippo Personnel Administration is :Correct Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource Your Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource Select The Blank Question Article 43 'A' was inserted in the constitution under the ________. Correct Answer Directive Principles of State Policy Your Answer Directive Principles of State Policy

Select The Blank Question Employees quit if compensation levels are not ________. Correct Answer Competitive Your Answer Competitive

Multiple Choice Single Answer Question The benefit to the workers under the Employment Exchange is to register only at one place for employment instead of contacting number of :Correct Answer Potential employers Your Answer Placement agencies

Multiple Choice Single Answer Question Bombay Industrial Relation Act 1946 provides guidelines for the relationship between :Correct Answer Employees & employer Your Answer Employees & employer

True/False Question

Integrating the human resources function with business is not a goal of Personnel Department Correct Answer False Your Answer False

Multiple Choice Multiple Answer Question Promotion policies are as follows :Correct Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Your Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion , There should be transparent policy for the promotion Multiple Choice Multiple Answer Question Advantages of career planning are :Correct Answer Reduces turnover , Tap potentials of employees , Motivates employees Your Answer Tap potentials of employees , Motivates employees , Welfare of employees True/False Question

Personnel department has to design the organizational structure which should be in tune with the Organization's strategies. Correct Answer True Your Answer True

Multiple Choice Single Answer Question An organizations success depends on the availability of :Correct Answer Competent human resources Your Answer Skilled workforce

Select The Blank

Question

The Payment of Bonus Act gives employees a statutory rights to obtain a ________in the profits of the company. Correct Answer Share Your Answer Right

Multiple Choice Multiple Answer Question Procedure for training includes the following :Correct Answer Identify training needs , Specify training objectives , Design training methods Your Answer Identify training needs , Specify training objectives , Design training methods True/False Question

Participation is impossible at all levels of management.

Correct Answer False Your Answer True

True/False Question

Hiring, Termination & Turnover of employee dose not involve cost. Correct Answer False Your Answer True

Multiple Choice Single Answer Question Promotion which does not receive any increase in salaries is called Correct Answer Dry promotion Your Answer Dry promotion

Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :Correct Answer Vacancies occurring Your Answer Vacancies occurring

Select The Blank Question ________ has impact on employee's behavior at work. Correct Answer Nuclear Family Your Answer Working hours

Multiple Choice Single Answer Question Which of the following makes employee more competent? Correct Answer Job rotation Your Answer Increment

Multiple Choice Multiple Answer Question The factors affecting the process of recruitment are :Correct Answer Organization's policy , Government Policy , Local market Your Answer Organization's policy , Government Policy , Local market , Global market

Multiple Choice Multiple Answer Question What are the objectives of training? Correct Answer Exposure to new idea , Expanding knowledge , To Motivate employees Your Answer Exposure to new idea , Expanding knowledge , To Motivate employees Multiple Choice Multiple Answer Question Job enrichment increases :Correct Answer Responsibility , Autonomy , Control Your Answer Responsibility , Autonomy , Control

Multiple Choice Single Answer Question In majority of the companies increments are linked with :Correct Answer Performance Your Answer Performance

Multiple Choice Multiple Answer Question Job descriptions may be used to set up :Correct Answer Goals , Targets , Standards of performance Your Answer Goals , Targets , Standards of performance , Increments

Multiple Choice Single Answer Question Through web pages, prospective applicants can obtain information about :Correct Answer Application procedure Your Answer Number of vacancies

True/False Question

Information Technology enables organisationwide access to educational & training material. Correct Answer False Your Answer True

Match The Following Question Difficult employees

Correct Answer Consistently breaks company rules

Your Answer Consistently breaks company rules Oral reprimand Root out causes

Constructive approach to Root out causes discipline Serious offence corrective discipline Written reprimand

Non compliance with rules Hot stove rule

Multiple Choice Single Answer Question The management's primary interest lies in :Correct Answer Improving productivity Your Answer Improving quality

Multiple Choice Multiple Answer Question Satisfactory resolution of the disputes may avoid the following :Correct Answer Ill will , Strikes , Non co-operative actions Your Answer Ill will , Strikes , Non co-operative actions , Dispute

True/False Question

Direct compensations are medical benefits, paid leave & insurance. Correct Answer False Your Answer True

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question The main objective of the Payment of Wages Act is to ________ in payment of wages.

Correct Answer Avoid unnecessary delay Your Answer Avoid unnecessary delay

True/False Question

Production transfers are caused due to changes in market demand. Correct Answer False Your Answer True

True/False Question

The well established bases of promotion are qualification & productivity. Correct Answer False Your Answer True

Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function. Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral Your Answer Relatedness of pay to performance , Improved moral , Time office function Multiple Choice Multiple Answer Question The Contract Labour act provides for :Correct Answer Abolition of contract labour , Improve conditions of work , Provision for health & welfare Your Answer Improve conditions of work , Provision for health & welfare , Guarantee of employment Multiple Choice Multiple Answer Question Special features of the BIR Act are :Correct Answer Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal Your Answer Establishing Labour Court , Working conditions

Multiple Choice Single Answer Question The key to a successful human resource planning is :Correct Answer An information Your Answer Acquisition

Match The Following

Question Objective of industry

Correct Answer Profit

Your Answer Profit Profit Labour Welfare Activity Dignity of labour

Maintenance of work force Labour Welfare Activity Principles of Personnel Administration Dignity of labour

Personnel Manager has to Top Management have support True/False Question

The MBO approach involves establishing performance goals jointly by Superior & subordinates. Correct Answer True Your Answer True

Select The Blank Question Job enrichment is ________ loading of the job. Correct Answer Vertical Your Answer Extra

Select The Blank Question There are two types of discipline, corrective and ________. Correct Answer Preventive Your Answer Curative

Multiple Choice Multiple Answer Question Approaches to discipline are :Correct Answer Hot stove rule , Warning , Immediate burn Your Answer Hot stove rule , Warning , Immediate burn , Management purview

Multiple Choice Multiple Answer Question The employees whose quality & quantity of work is unsatisfactory, can be because of the following :Correct Answer Lack of abilities , Training , Motivation Your Answer Lack of abilities , Training , Motivation

Multiple Choice Multiple Answer

Question

Works Committee normally deal with :-

Correct Answer Ventilation , Lighting , Sanitation Your Answer Ventilation , Production

Multiple Choice Single Answer Question If vacancies cannot be filled within the organization, Personnel Department need to prepare a :Correct Answer Recruitment Plan Your Answer Recruitment Plan

Multiple Choice Multiple Answer Question Personnel Management helps in :Correct Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. Your Answer Motivating personnel to achieve excellence in work.

Multiple Choice Multiple Answer Question Contents of Personnel Manual are :Correct Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department Your Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department , Marketing Strategies Multiple Choice Single Answer Question New technology & new method of operation demands for :Correct Answer New & higher level skills Your Answer New & higher level skills

Select The Blank Question Forced choice method reduces ________, it is easy to administer & fits a variety of jobs. Correct Answer Raters bias Your Answer Raters opinion

Multiple Choice Multiple Answer Question Works Committee is related with :Correct Answer Latrines , Urinals , Temperature Your Answer Suggestion schemes

Multiple Choice Single Answer Question HRIS can be useful for almost all the :Correct Answer Personal functions Your Answer Management functions

Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it's :Correct Answer Shareholders , Consumers , Workers Your Answer Consumers , Workers , Shareholders , Society

Multiple Choice Single Answer Question Challenge in front of personnel department is of :Correct Answer Recruit & retain qualified persons Your Answer Welfare Activity

Select The Blank Question Shop Council for each department in an industry where ________ workmen are employed. Correct Answer 500 or more Your Answer 100 or more

Multiple Choice Single Answer Question Personnel Department audit involves Correct Answer Timely compliance with legal requirements Your Answer Timely compliance with legal requirements

Select The Blank Question The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour Your Answer Unorganized labour

True/False Question

It is Management prerogative to accept the suggestions of workers. Correct Answer True Your Answer False

Select The Blank Question ________ is a function of Personnel department Correct Answer Training Your Answer Direct expenses

True/False Question

Induction is part of training.

Correct Answer True Your Answer True

Multiple Choice Single Answer Question What is job rotation? Correct Answer Employee are moved to variety of jobs Your Answer Employee are moved to variety of jobs

Match The Following Question IT process in Personnel Management HRIS Online panel of experts Online guidelines to line managers True/False Question

Correct Answer Reduction in cost Facilitates Personnel decisions Standard disciplinary actions Organizational development

Your Answer Training & development Standard disciplinary actions Facilitates Personnel decisions Organizational development

HRIS provides detailed information & facilitates Personnel decisions. Correct Answer True Your Answer False

Multiple Choice Single Answer Question Employees wish to know what career advancements opportunities are available in the :Correct Answer Organization Your Answer Organization

Multiple Choice Single Answer Question The campus recruitment process is generally repeated :Correct Answer Every year Your Answer Every year

Select The Blank Question Discipline is a process to correct & mould employees for ________. Correct Answer Better performance Your Answer Better performance

True/False Question

Temporary shortage of manpower can not manage through overtime. Correct Answer False Your Answer True

Select The Blank Question Under BIR Act a union having a minimum membership of ________of the employees is called a Representative union. Correct Answer 0.25 Your Answer 0.3

True/False Question

Employee can perform in friendly environment.

Correct Answer True Your Answer False

Multiple Choice Multiple Answer Question Personnel man must be a person who must have the following:Correct Answer Sensibility , Conceptual Skill , Human relation skill Your Answer Marketing Skill , Conceptual Skill , Human relation skill

Multiple Choice Multiple Answer Question Which are the internal factors? Correct Answer Organization culture , Leadership , Strategy Your Answer Economic condition , Organization culture

Select The Blank Question The personnel plan serves as a guide for ________ Correct Answer Training Your Answer Organization development

True/False Question

Payment must be related to performance.

Correct Answer True Your Answer True

Multiple Choice Single Answer Question Merit denotes the :Correct Answer Past achievement Your Answer Past achievement

Select The Blank Question The Works Committee are set up under the ________. Correct Answer Industrial Dispute Act Your Answer Workmen Compensation Act

True/False Question

Problem solving approach should be used where criticisms are specific & focused on the person. Correct Answer False Your Answer True

Multiple Choice Single Answer Question The trade unions are not prepared to divert themselves of their power in :Correct Answer Bargaining Your Answer Legal matters

Multiple Choice Single Answer Question The company appoints trained psychologists who acts as :Correct Answer Counselors

Your Answer

Counselors

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question The disciplinary action is not directed towards a person, it is meant to eliminate:Correct Answer Undesirable behavior Your Answer Undesirable behavior Select The Blank Question Assessment centers gives idea about________ Correct Answer Promotable employee Your Answer Promotable employee Multiple Choice Multiple Answer Question Disadvantages of merit based promotions are :Correct Answer Measurement of merit is highly difficult , Many people distrust the management's integrity in judging merit , The techniques of merit measurement are subjective Your Answer Measurement of merit is highly difficult , Many people distrust the management's integrity in judging merit , The techniques of merit measurement are subjective True/False Question Problem solving approach should be used where criticisms are specific & focused on the person. Correct Answer False Your Answer False Multiple Choice Single Answer Question Participation enhances employees ability to influence decision making with corresponding assumption of :Correct Answer Responsibility Your Answer Responsibility Multiple Choice Multiple Answer Question Satisfactory resolution of the disputes may avoid the following :Correct Answer Ill will , Strikes , Non co-operative actions Your Answer Ill will , Strikes , Non co-operative actions Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it's :Correct Answer Consumers , Workers , Shareholders Your Answer Consumers , Workers , Shareholders True/False Question Before any behavior has taken place the consequences of undesirable behavior are communicated to the employee. Correct Answer True Your Answer True

True/False Question Employee should participate in the decision making process. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Which are the key factor in the management of human component? Correct Answer Land , Material , Money Your Answer Land , Material , Money Select The Blank Question Each person has a unique ________. Correct Answer Personality Your Answer Personality Multiple Choice Single Answer Question Personnel Department audit involves Correct Answer Timely compliance with legal requirements Your Answer Timely compliance with legal requirements True/False Question Induction also helps to old employees. Correct Answer False Your Answer False Multiple Choice Single Answer Question Which is the last stapes in training? Correct Answer Out put of training. Your Answer Out put of training. Multiple Choice Single Answer Question Which is internal influence in the organization? Correct Answer Goals & Objective Your Answer Goals & Objective Multiple Choice Single Answer Question Standard disciplinary action can be taken by line managers in any unit with the help of a panel of experts available :Correct Answer On line Your Answer On line Multiple Choice Multiple Answer Question Through human resource information system data is :Correct Answer Acquired , Analyzed , Stored Your Answer Acquired , Analyzed , Stored Select The Blank Question Advertisement is an ________ of seeking recruits. Correct Answer Effective way Your Answer Effective way Select The Blank Question The policy of the Management is to assure ________.

Correct Answer Security of the employment Your Answer Security of the employment True/False Question Manual need not be revised periodically. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Job descriptions may be used to set up :Correct Answer Goals , Targets , Standards of performance Your Answer Goals , Targets , Standards of performance Multiple Choice Multiple Answer Question Through web pages, prospective applicants can obtain the data about the company for :Correct Answer Its products , Its services , Employment opportunities Your Answer Its products , Its services , Employment opportunities Multiple Choice Multiple Answer Question Participative forms prevalent in India are:Correct Answer Works Committees , Joint Management Councils , Joint Councils Your Answer Works Committees , Joint Management Councils , Joint Councils Select The Blank Question ________ has impact on employee's behavior at work. Correct Answer Nuclear Family Your Answer Nuclear Family Multiple Choice Single Answer Question What is necessary to maintain harmonious employee relation? Correct Answer Constant dialogue Your Answer Constant dialogue Select The Blank Question Problem solving approach method identifies problems which may be interfering with________. Correct Answer Employee performance Your Answer Employee performance Multiple Choice Single Answer Question Mediation is different from :Correct Answer Arbitration Your Answer Awards Select The Blank Question Transfer is viewed as a change in assignment in which the employee moves from ________. Correct Answer One job to another Your Answer One job to another

Multiple Choice Single Answer Question Promotion is an advancement of a employee to a better job in terms of :Correct Answer Higher responsibility Your Answer Higher responsibility Multiple Choice Multiple Answer Question Which are the external influences? Correct Answer Technology , Economic condition , Unions Your Answer Technology , Economic condition , Unions True/False Question To remain competitive, organization needs to build positive employee relation. Correct Answer False Your Answer False True/False Question Consultative participation involves a higher degree of sharing views. Correct Answer True Your Answer True Match The Following Question Correct Answer Your Answer Feedback Information Information Quality of work life Quality Circles Quality Circles Autonomy Responsibility Responsibility Variety Different Skills Different Skills

Select The Blank Question ________ energizes human behavior to achieve goals. Correct Answer Motivation Your Answer Motivation Multiple Choice Single Answer Question The Employment Exchange Act is intended for the benefit of the :Correct Answer Employer & worker Your Answer Employer & worker Select The Blank Question Analyze & solve problems from a ________ oriented point of view. Correct Answer Profit Your Answer Profit Select The Blank Question Morale of the employee can be improved through________. Correct Answer Climate Surveys Your Answer Climate Surveys

Multiple Choice Multiple Answer Question When employees are given constructive feedback, to:Correct Answer Encourage initiative , Perform better , Develops sense of responsibility Your Answer Encourage initiative , Perform better , Develops sense of responsibility Multiple Choice Single Answer Question The management's primary interest lies in :Correct Answer Improving productivity Your Answer Improving productivity Multiple Choice Multiple Answer Question The problem with subjective method is the bias of the rater. Some of the common biases are:Correct Answer Halo effects , Contrast error , Personal prejudice Your Answer Halo effects , Contrast error , Personal prejudice True/False Question Participation is impossible at all levels of management. Correct Answer False Your Answer False Match The Following Question Correct Answer Your Answer Contribution of personnel administration Analyze & solve problems Analyze & solve problems Developing human resources Career planning Training Maintaining & protecting human resources Evaluation Evaluation Objective of personnel administration Achieve organization goals Achieve organization goals

True/False Question To conduct compensation survey data should be manipulated. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Works Committee normally deal with :Correct Answer Ventilation , Lighting , Sanitation Your Answer Ventilation , Lighting , Sanitation Select The Blank Question Trade union prefer ________ as a sole basis of promotion. Correct Answer Seniority Your Answer Seniority

Multiple Choice Single Answer Question In majority of the companies increments are linked with :Correct Answer Performance Your Answer Performance True/False Question Key result areas are related to Target / Goals of the job holder. Correct Answer True Your Answer True LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question Employees expect their supervisors to play an active role in their ________. Correct Answer Career development Your Answer Career development Select The Blank Question Management by Objectives is a system of ________. Correct Answer Performance Appraisal Your Answer Performance Appraisal Multiple Choice Single Answer Question Factories Act aims at protecting employees from exploitation by the :Correct Answer Employer Your Answer Employer Multiple Choice Single Answer Question Personnel Administration is connected with :Correct Answer Employee Your Answer Employee Multiple Choice Single Answer Question What is Job analysis? Correct Answer Systematic process of collecting information about job. Your Answer Systematic process of collecting information about job. Match The Following Question Correct Answer Your Answer Head hunters Higher level managerial positions Higher level managerial positions Urgent recruitment Walk-in-interviews Walk-in-interviews Cost effective method of screening applications Educational accomplishments Educational accomplishments Medical examinations After offer letter After offer letter

Multiple Choice Single Answer Question Which is external influence in the organization? Correct Answer Govt. Rules & Regulation. Your Answer Govt. Rules & Regulation. Multiple Choice Single Answer Question Objective of Personnel Administration is:Correct Answer Ensure compliance with law Your Answer Ensure compliance with law Multiple Choice Single Answer Question Who can conduct Orientation Program? Correct Answer Operating Manager Your Answer Operating Manager True/False Question Case method is one of the training type. Correct Answer True Your Answer True True/False Question HRIS provides detailed information & facilitates Personnel decisions. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Types of manifestation of conflicts of unions are :Correct Answer Non-co-operation , Arguments , Hostility Your Answer Non-co-operation , Arguments , Hostility Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :Correct Answer Training programmes , Acquiring additional degree , Seeking new work assignments Your Answer Training programmes , Acquiring additional degree , Seeking new work assignments Multiple Choice Multiple Answer Question As per the Edward Flippo Personnel Administration is :Correct Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource Your Answer Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning Your Answer Strategic planning Multiple Choice Single Answer Question What is quality circles? Correct Answer Small group of people who solve the problem.

Your Answer

Small group of people who solve the problem.

Select The Blank Question ________ method of training is connected to real life problem. Correct Answer Case Your Answer Case Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function. Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral Your Answer Relatedness of pay to performance , Reduced grievances , Improved moral Multiple Choice Single Answer Question Qualities of personnel Manager is :Correct Answer Support to top management Your Answer Support to top management Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of :Correct Answer The Registrar of Union , Labour Commissioner , Wage boards Your Answer The Registrar of Union , Labour Commissioner , Wage boards Select The Blank Question Article 43 'A' was inserted in the constitution under the ________. Correct Answer Directive Principles of State Policy Your Answer Directive Principles of State Policy Match The Following Question Correct Answer Your Answer Advantages of career planning Satisfied employee's needs for recognition Satisfied employee's needs for recognition Advancement stage Age of 30-45 Age of 30-45 Job performance Career progression Career progression Retirement phase Completes one career & moves on to another Completes one career & moves on to another

Multiple Choice Single Answer Question Characteristics of personnel Manager is:Correct Answer Specialist in organization theory Your Answer Specialist in organization theory Select The Blank

Question Discipline is a process to correct & mould employees for ________. Correct Answer Better performance Your Answer Better performance Select The Blank Question Information Technology reverses the effect of ________. Correct Answer Bureaucracy Your Answer Bureaucracy Multiple Choice Single Answer Question Salary structure is developed by :Correct Answer Job evaluation Your Answer Job evaluation Multiple Choice Multiple Answer Question Following are the types of audit in personnel department. Correct Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy Your Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy Select The Blank Question The Personnel department can create formal procedure for ________. Correct Answer Problem solving Your Answer Problem solving Multiple Choice Multiple Answer Question The Contract Labour act provides for :Correct Answer Abolition of contract labour , Improve conditions of work , Provision for health & welfare Your Answer Abolition of contract labour , Improve conditions of work , Provision for health & welfare Multiple Choice Single Answer Question The campus recruitment process is generally repeated :Correct Answer Every year Your Answer Every year Select The Blank Question ________ can be utilized for employees promotion & progress from one stage to another stage. Correct Answer Job analysis data Your Answer Job analysis data Multiple Choice Multiple Answer Question Job enrichment increases :Correct Answer Responsibility , Autonomy , Control Your Answer Responsibility , Autonomy , Control Select The Blank Question ________ can reduces anxiety in the new employee. Correct Answer Induction Your Answer Induction

True/False Question Employee can perform in friendly environment. Correct Answer True Your Answer True Multiple Choice Single Answer Question The important forms in which workers can participate in management are :Correct Answer Information sharing Your Answer Information sharing True/False Question Personnel department has to design the organizational structure which should be in tune with the Organization's strategies. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Special features of the BIR Act are :Correct Answer Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal Your Answer Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal True/False Question Labour turnover can be reduced through induction. Correct Answer True Your Answer True Multiple Choice Single Answer Question Oral reprimand is sufficient to achieve :Correct Answer Desired results Your Answer Desired results Multiple Choice Multiple Answer Question Aims of the Works Committee are:Correct Answer To promote good relations , To comment on matters of common interest , To endeavor to compose any differences Your Answer To promote good relations , To comment on matters of common interest , To endeavor to compose any differences True/False Question The policy of the organization is to give top priority to Human Resource Development. Correct Answer True Your Answer True True/False Question Compensation should not ensure internal equity. Correct Answer False Your Answer False Select The Blank

Question The year ________ was witnessed as the year of industrial unrest. Correct Answer 1920 Your Answer 1920 True/False Question It is mandatory in all States to inform the employment exchange of vacancies at workmen level. Correct Answer False Your Answer False Multiple Choice Single Answer Question A prior arrangement for the distribution of the gains of the higher production & participation, is a necessary condition for :Correct Answer Success Your Answer Success True/False Question Production transfers are caused due to changes in market demand. Correct Answer False Your Answer False True/False Question Induction is part of training. Correct Answer True Your Answer True LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Multiple Answer Question Advantages of career planning are :Correct Answer Reduces turnover , Tap potentials of employees , Motivates employees Your Answer Motivates employees , Reduces turnover , Tap potentials of employees True/False Question Job specification is not related to Qualification of job the holder. Correct Answer False Your Answer False True/False Question Temporary shortage of manpower can not manage through overtime. Correct Answer False Your Answer False Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :Correct Answer Vacancies occurring Your Answer Vacancies occurring

Select The Blank Question Some appraisers, at times, rate persons they like ________ than those they do not like. Correct Answer Higher Your Answer Higher Multiple Choice Single Answer Question Grievance & complaints can be reduced through Correct Answer Communication Your Answer Communication Match The Following Question Correct Answer Your Answer IT process in Personnel Management Reduction in cost Training & development HRIS Facilitates Personnel decisions Reduction in cost Online panel of experts Standard disciplinary actions Standard disciplinary actions Online guidelines to line managers Organizational development Organizational development

Select The Blank Question Compensation practices are ________ across companies & across jobs. Correct Answer Different Your Answer Different Multiple Choice Single Answer Question Who is appointed by Govt. to solve labour dispute? Correct Answer Labour Commissioner Your Answer Labour Commissioner Multiple Choice Single Answer Question The purpose of the Industrial Employment Act is to standardize :Correct Answer Working conditions Your Answer Working conditions Multiple Choice Multiple Answer Question What are the objectives of induction? Correct Answer Reduce anxiety , Reduce turnover , Save time Your Answer Reduce anxiety , Reduce turnover , Save time Multiple Choice Single Answer Question Outsourcing is a viable solution for the companies that do not have sufficient work for :Correct Answer Full time employees Your Answer Full time employees Multiple Choice Single Answer

Question Following is the internal way of human resources supply:Correct Answer Human Resources Audit Your Answer Human Resources Audit Select The Blank Question Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation. Correct Answer Various jobs Your Answer Various jobs Multiple Choice Single Answer Question The trade unions are not prepared to divert themselves of their power in :Correct Answer Bargaining Your Answer Bargaining Multiple Choice Single Answer Question Participation involves parting with :Correct Answer Power Your Answer Power Multiple Choice Multiple Answer Question Process of selection includes :Correct Answer Preliminary screening , Interviews , Employment tests Your Answer Preliminary screening , Interviews , Employment tests True/False Question Integrating the human resources function with business is not a goal of Personnel Department Correct Answer False Your Answer False Multiple Choice Single Answer Question Decision of Works Committee are :Correct Answer Recommendatory Your Answer Recommendatory Multiple Choice Single Answer Question Collective bargaining function comes under :Correct Answer Firefighting & Legal Role Your Answer Firefighting & Legal Role Multiple Choice Multiple Answer Question Role of Personnel Administrator consists of :Correct Answer Fire fighting Role , Counselor's Role , Legal Role Your Answer Fire fighting Role , Counselor's Role , Legal Role Select The Blank Question Level of expertise of employee can be determined through ________. Correct Answer Competency Mapping

Your Answer

Competency Mapping

Select The Blank Question Issues of collective bargaining and ________ are outside the scope of council. Correct Answer Individual grievances Your Answer Individual grievances Multiple Choice Single Answer Question If vacancies cannot be filled within the organization, Personnel Department need to prepare a :Correct Answer Recruitment Plan Your Answer Recruitment Plan Select The Blank Question The objective of ID Act is higher productivity which contributes to the ________. Correct Answer Country's prosperity Your Answer Country's prosperity Multiple Choice Single Answer Question Challenge in front of personnel department is of :Correct Answer Recruit & retain qualified persons Your Answer Recruit & retain qualified persons True/False Question Standing orders means the rules of conduct for workmen employed in industrial establishments. Correct Answer False Your Answer True Match The Following Question Correct Answer Your Answer Growth Phase Clear Vision Clear Vision Industry Shift phase Comfortable with ambiguity Comfortable with ambiguity Major integration phase Visualize picture Visualize picture Turnaround phase Motivate people Motivate people

Multiple Choice Multiple Answer Question Contents of Personnel Manual are :Correct Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department Your Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department Select The Blank Question The main objective of the Payment of Wages Act is to ________ in payment of wages. Correct Answer Avoid unnecessary delay Your Answer Avoid unnecessary delay

True/False Question The MBO approach involves establishing performance goals jointly by Superior & subordinates. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Qualities of manager who work in the organization which is in growth phase:Correct Answer See alternatives , Accept change easily , Clear vision of the future Your Answer See alternatives , Accept change easily , Clear vision of the future Multiple Choice Multiple Answer Question Various theories to study an impact of compensation on employee behavior are :Correct Answer Reinforcement theory , Expectancy theory , Equity theory Your Answer Reinforcement theory , Expectancy theory , Equity theory Multiple Choice Single Answer Question Personal characteristics such as age & marital status may be essential for certain jobs & hence needs to be :Correct Answer Specified Your Answer Specified Multiple Choice Single Answer Question Shortage of highly skilled manpower with short period but non recurring in nature can be solved through :Correct Answer Consultants Your Answer Consultants Multiple Choice Single Answer Question Job description may be used to set up goals and targets and :Correct Answer Standards of performance Your Answer Standards of performance True/False Question An exit interview provides last opportunity to discover the nature of dissatisfaction. Correct Answer True Your Answer True True/False Question It is difficult to measure service & judge the seniority. Correct Answer False Your Answer False Select The Blank Question ________ is a first stapes of training procedure. Correct Answer Identify training requests.

Your Answer

Identify training requests.

True/False Question The Standing Orders Act is applicable to industrial establishments in which 50 or more workmen are employed. Correct Answer False Your Answer False Select The Blank Question Under BIR Act a union having a minimum membership of ________of the employees is called a Representative union. Correct Answer 0.25 Your Answer 0.25 True/False Question Organization cant give Layoffs to surplus employee. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Promotion policies are as follows :Correct Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Your Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Select The Blank Question The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour Your Answer Unorganized labour Multiple Choice Single Answer Question Job descriptions & job specifications provide information for advertisement for:Correct Answer The position Your Answer The position Select The Blank Question Only________ jobs are needed to take up for job analysis study. Correct Answer Critical Your Answer Critical Multiple Choice Multiple Answer Question Personnel Management helps in :Correct Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. Your Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work.

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer Question In majority of the companies increments are linked with :Correct Answer Performance Your Answer Performance

Multiple Choice Single Answer Question Shortage of highly skilled manpower with short period but non recurring in nature can be solved through :Correct Answer Consultants Your Answer Consultants

Multiple Choice Multiple Answer Question Promotion policies are as follows :Correct Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Your Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion True/False Question

The ten years of a career are termed as the Establishment stage.

Correct Answer False Your Answer False

Multiple Choice Single Answer Question Aims of Personnel Administration is :Correct Answer Getting cooperation of people Your Answer Getting cooperation of people

Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function. Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral Your Answer Relatedness of pay to performance , Reduced grievances , Improved moral Select The Blank Question Advertisement is an ________ of seeking recruits.

Correct Answer Effective way Your Answer Preferred choice

Match The Following Question Objective of industry Maintenance of work force Principles of Personnel Administration Personnel Manager has to have support

Correct Answer Profit Labour Welfare Activity Dignity of labour Top Management

Your Answer Profit Labour Welfare Activity Dignity of labour Top Management

Select The Blank Question Transfer is viewed as a change in assignment in which the employee moves from ________. Correct Answer One job to another Your Answer One job to another

True/False Question

Problem solving approach should be used where criticisms are specific & focused on the person. Correct Answer False Your Answer True

Select The Blank Question An effective organization must meet both company's objectives & employee ________. Correct Answer Needs Your Answer Needs

Multiple Choice Single Answer Question The compensation survey data is collected through :Correct Answer Questionnaire Your Answer Questionnaire

Select The Blank Question The year ________ was witnessed as the year of industrial unrest.

Correct Answer 1920 Your Answer 1920

Multiple Choice Single Answer Question Personnel Administration is connected with :Correct Answer Employee Your Answer Employee

Multiple Choice Multiple Answer Question Following are the purposes of promotion :Correct Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees Your Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees Multiple Choice Multiple Answer Question Job enrichment increases :Correct Answer Responsibility , Autonomy , Control Your Answer Control , Responsibility , Autonomy

Multiple Choice Single Answer Question Personal department must have the knowledge of:Correct Answer Employee's attitudes & work preferences Your Answer Employee's attitudes & work preferences

True/False Question

Personnel department has to design the organizational structure which should be in tune with the Organization's strategies. Correct Answer True Your Answer True

True/False Question

Job analysis is a systematic process of collecting information about a job.

Correct Answer True Your Answer True

Select The Blank

Question

________ is a function of Personnel department

Correct Answer Training Your Answer Training

True/False Question

The recruitment agency is paid certain % of the incumbents' salary as professional charges. Correct Answer False Your Answer True

Multiple Choice Single Answer Question Who is appointed by Govt. to solve labour dispute? Correct Answer Labour Commissioner Your Answer Labour Commissioner

Select The Blank Question Each person has a unique ________. Correct Answer Personality Your Answer Ability

Multiple Choice Single Answer Question Objective of Personnel Administration is:Correct Answer Ensure compliance with law Your Answer Ensure compliance with law

Select The Blank Question ________ can reduces anxiety in the new employee. Correct Answer Induction Your Answer Induction

Multiple Choice Single Answer Question The Personnel Department along with the support of Line Managers shall be responsible for :Correct Answer Training & development Your Answer Training & development

True/False Question

There are external & internal influences on the organization.

Correct Answer True Your Answer True

True/False Question

Assessment centers is one method to understand promotable employees in the organization. Correct Answer True Your Answer True

Multiple Choice Single Answer Question Organization can cope up with change with : Correct Answer Quality improvement program Your Answer Quality improvement program

Multiple Choice Multiple Answer Question Role of Personnel Administrator consists of :Correct Answer Fire fighting Role , Counselor's Role , Legal Role Your Answer Counselor's Role , Legal Role , Communication Role

Multiple Choice Multiple Answer Question Aims of the Works Committee are:Correct Answer To promote good relations , To comment on matters of common interest , To endeavor to compose any differences Your Answer To promote good relations , To comment on matters of common interest , To endeavor to compose any differences Multiple Choice Single Answer Question Fair practices in selecting the right man for right job provide opportunities for career growth based on :Correct Answer Merit Your Answer Performance

Multiple Choice Multiple Answer Question Personnel Management helps in :Correct Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. Your Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work.

Multiple Choice Multiple Answer Question Job descriptions may be used to set up :Correct Answer Goals , Targets , Standards of performance Your Answer Goals , Targets , Standards of performance

Multiple Choice Single Answer Question Audit of employee satisfaction contains Correct Answer Employee need Your Answer Employee need

Select The Blank Question The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour Your Answer Unorganized labour

Multiple Choice Single Answer Question The supervisor ranks all the persons in his department from the best to the worst using a specified overall :Correct Answer Criterion Your Answer Supervision

Multiple Choice Single Answer Question Through web pages, prospective applicants can obtain information about :Correct Answer Application procedure Your Answer Application procedure

Select The Blank Question Level of expertise of employee can be determined through ________. Correct Answer Competency Mapping Your Answer Competency Mapping

True/False Question

It is difficult to measure service & judge the seniority.

Correct Answer False

Your Answer

True

Select The Blank Question Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation. Correct Answer Various jobs Your Answer Various jobs

Multiple Choice Single Answer Question Design of compensation programmes is significant in :Correct Answer Personnel management Your Answer Personnel management

True/False Question

To remain competitive, organization needs to build positive employee relation. Correct Answer False Your Answer True

Multiple Choice Multiple Answer Question What are the objectives of induction? Correct Answer Reduce anxiety , Reduce turnover , Save time Your Answer Reduce anxiety , Save time

Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of :Correct Answer The Registrar of Union , Labour Commissioner , Wage boards Your Answer The Registrar of Union , Labour Commissioner , Wage boards

Match The Following Question Procedure of training Induction Training Type of training

Correct Answer Identify training needs Reduces Turnover Exposed to new idea Job rotation

Your Answer Identify training needs Reduces Turnover Exposed to new idea Job rotation

Multiple Choice Multiple Answer Question BIR Act lays special emphasis on :Correct Answer Collective bargaining , Prevention of strikes , Prevention of lockouts Your Answer Collective bargaining , Prevention of strikes , Prevention of lockouts

Personnal administration Reeta1

LIST OF ATTEMPTED QUESTIONS AND ANSWERS True/False Question

Problem solving approach should be used where criticisms are specific & focused on the person. Correct Answer False Your Answer False

True/False Question

Participation is impossible at all levels of management.

Correct Answer False Your Answer False

Multiple Choice Single Answer Question Aims of Personnel Administration is :Correct Answer Getting cooperation of people Your Answer Getting cooperation of people

Multiple Choice Multiple Answer Question Works Committee is related with :Correct Answer Latrines , Urinals , Temperature Your Answer Latrines , Urinals , Temperature

Select The Blank Question ________ is a first stapes of training procedure. Correct Answer Identify training requests. Your Answer Identify training requests.

Multiple Choice Multiple Answer Question Following are the types of audit in personnel department. Correct Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy Your Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy True/False Question

Case method is one of the training type.

Correct Answer True Your Answer True

Select The Blank Question Career planning is viable way to meet the organization's ________. Correct Answer Internal staffing requirements Your Answer Internal staffing requirements

Select The Blank Question The main objective of the Payment of Wages Act is to ________ in payment of wages. Correct Answer Avoid unnecessary delay Your Answer Avoid unnecessary delay

True/False Question

There are external & internal influences on the organization.

Correct Answer True Your Answer True

Multiple Choice Single Answer Question Who can conduct Orientation Program? Correct Answer Operating Manager Your Answer Operating Manager

Multiple Choice Multiple Answer Question Through human resource information system data is :Correct Answer Stored , Acquired , Analyzed

Your Answer

Acquired , Analyzed , Stored

Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function. Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral Your Answer Relatedness of pay to performance , Reduced grievances , Improved moral Select The Blank Question Transfer is viewed as a change in assignment in which the employee moves from ________. Correct Answer One job to another Your Answer One job to another

Multiple Choice Single Answer Question Personal department must have the knowledge of:Correct Answer Employee's attitudes & work preferences Your Answer Employee's attitudes & work preferences

Match The Following Question Shop Council Works Committee Participation WPM

Correct Answer 500 or more workers I.D.Act Parting with power Promotion of Industrial Democracy

Your Answer 500 or more workers I.D.Act Parting with power Promotion of Industrial Democracy

Select The Blank Question Article 43 'A' was inserted in the constitution under the ________. Correct Answer Directive Principles of State Policy Your Answer Directive Principles of State Policy

Multiple Choice Multiple Answer Question What are the objectives of training? Correct Answer Exposure to new idea , Expanding knowledge , To Motivate employees

Your Answer

Exposure to new idea , Expanding knowledge , To Motivate employees

Multiple Choice Multiple Answer Question The advantage of self appraisal is that, the employee :Correct Answer Is involved , Is committed to the appraisal process , Has an opportunity to correct himself Your Answer Is involved , Is committed to the appraisal process , Has an opportunity to correct himself Select The Blank Question Shop Council for each department in an industry where ________ workmen are employed. Correct Answer 500 or more Your Answer 500 or more

True/False Question

Temporary shortage of manpower can not manage through overtime. Correct Answer False Your Answer False

Multiple Choice Single Answer Question Fair practices in selecting the right man for right job provide opportunities for career growth based on :Correct Answer Merit Your Answer Merit

Multiple Choice Single Answer Question Applicability of BIR Act & certain important definitions are given in :Correct Answer Annexure XI Your Answer Annexure XI

Multiple Choice Single Answer Question Shortage of highly skilled manpower with short period but non recurring in nature can be solved through :Correct Answer Consultants Your Answer Consultants

Multiple Choice Single Answer Question Personnel Administration is connected with :-

Correct Answer Employee Your Answer Employee

Select The Blank Question Discipline is a process to correct & mould employees for ________. Correct Answer Better performance Your Answer Better performance

True/False Question

Personnel department has to design the organizational structure which should be in tune with the Organization's strategies. Correct Answer True Your Answer True

True/False Question

Standing orders means the rules of conduct for workmen employed in industrial establishments. Correct Answer False Your Answer False

Multiple Choice Multiple Answer Question Approaches to discipline are :Correct Answer Hot stove rule , Warning , Immediate burn Your Answer Hot stove rule , Warning , Immediate burn

Multiple Choice Multiple Answer Question Personnel man must be a person who must have the following:Correct Answer Sensibility , Conceptual Skill , Human relation skill Your Answer Sensibility , Conceptual Skill , Human relation skill

Select The Blank Question ________ is a function of Personnel department Correct Answer Training Your Answer Training

Multiple Choice Single Answer

Question

If vacancies cannot be filled within the organization, Personnel Department need to prepare a :Correct Answer Recruitment Plan Your Answer Recruitment Plan

True/False Question

It is Management prerogative to accept the suggestions of workers. Correct Answer True Your Answer True

True/False Question

Personnel Department can not contribute for organization strategy. Correct Answer False Your Answer False

Multiple Choice Single Answer Question The benefit to the workers under the Employment Exchange is to register only at one place for employment instead of contacting number of :Correct Answer Potential employers Your Answer Potential employers

Multiple Choice Multiple Answer Question Which are the internal factors? Correct Answer Organization culture , Leadership , Strategy Your Answer Organization culture , Leadership , Strategy

Multiple Choice Single Answer Question How training need can be assessed? Correct Answer Through Performance Appraisal form Your Answer Through Performance Appraisal form

Select The Blank Question Advertisement is an ________ of seeking recruits. Correct Answer Effective way Your Answer Effective way

Multiple Choice Multiple Answer Question Works Committee normally deal with :Correct Answer Ventilation , Lighting , Sanitation Your Answer Ventilation , Lighting , Sanitation

Select The Blank Question The policy of the Management is to assure ________. Correct Answer Security of the employment Your Answer Security of the employment

Multiple Choice Multiple Answer Question Following are the purposes of promotion :Correct Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees Your Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees Match The Following Question Advantages of career planning Advancement stage Job performance Retirement phase

Correct Answer Satisfied employee's needs for recognition Age of 30-45 Career progression Completes one career & moves on to another

Your Answer Satisfied employee's needs for recognition Age of 30-45 Career progression Completes one career & moves on to another

Multiple Choice Single Answer Question Who Make or mar any organization? Correct Answer Men Your Answer Men

Select The Blank Question Each person has a unique ________. Correct Answer Personality

Your Answer

Personality

Multiple Choice Multiple Answer Question Contents of Personnel Manual are :Correct Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department Your Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department True/False Question

Compensation should not ensure internal equity.

Correct Answer False Your Answer False

Multiple Choice Single Answer Question What is the action involved in job redesign? Correct Answer Job rotation Your Answer Job rotation

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question The Employment Exchange Act is intended for the benefit of the :Correct Answer Employer & worker Your Answer Employer & worker Multiple Choice Single Answer Question Mediation is different from :Correct Answer Awards Your Answer Arbitration Multiple Choice Multiple Answer Question What are the objectives of induction? Correct Answer Reduce anxiety , Reduce turnover , Save time Your Answer Reduce anxiety , Reduce turnover , Save time Multiple Choice Multiple Answer Question Disadvantages of merit based promotions are :Correct Answer Measurement of merit is highly difficult , Many people distrust the management's integrity in judging merit , The techniques of merit measurement are subjective Your Answer Measurement of merit is highly difficult , Many people distrust the management's integrity in judging merit , The techniques of merit measurement are subjective Multiple Choice Multiple Answer

Question Job analysis provides information on :Correct Answer Educational qualifications , Training , Experience Your Answer Educational qualifications , Training , Experience Select The Blank Question Level of expertise of employee can be determined through ________. Correct Answer Competency Mapping Your Answer Competency Mapping Multiple Choice Multiple Answer Question Which are the external influences? Correct Answer Technology , Economic condition , Unions Your Answer Technology , Economic condition , Unions Multiple Choice Single Answer Question The appraiser offers assistance to the appraisee to improve performance & must identify :Correct Answer Specific action plans Your Answer Specific action plans True/False Question HRIS provides detailed information & facilitates Personnel decisions. Correct Answer True Your Answer False Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning Your Answer Strategic planning Match The Following Question Correct Answer Your Answer Indirect benefits Medical benefit Medical benefit Factors affecting compensation Supply & demand Supply & demand Incentive system Piece work Piece work Group incentive plan Cost reduction plan Cost reduction plan

True/False Question Case method is one of the training type. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :Correct Answer Training programmes , Acquiring additional degree , Seeking new work assignments

Your Answer Aspiring for promotions , Training programmes , Acquiring additional degree , Seeking new work assignments True/False Question The policy of the organization is to give top priority to Human Resource Development. Correct Answer True Your Answer True True/False Question Under ID Act, unfair acts on the part of employers, workmen or trade unions are called unfair labour practices. Correct Answer False Your Answer True Select The Blank Question The Personnel department can create formal procedure for ________. Correct Answer Problem solving Your Answer Grievance handling Select The Blank Question The personnel plan serves as a guide for ________ Correct Answer Training Your Answer Training True/False Question Job analysis is a systematic process of collecting information about a job. Correct Answer True Your Answer True True/False Question Job specification is not related to Qualification of job the holder. Correct Answer False Your Answer False Select The Blank Question Each person has a unique ________. Correct Answer Personality Your Answer Personality Multiple Choice Single Answer Question What is job rotation? Correct Answer Employee are moved to variety of jobs Your Answer Employee are moved to variety of jobs Select The Blank Question ________ is a first stapes of training procedure. Correct Answer Identify training requests. Your Answer Identify training requests. Multiple Choice Single Answer Question How training need can be assessed? Correct Answer Through Performance Appraisal form

Your Answer

Through Performance Appraisal form

Multiple Choice Multiple Answer Question Various theories to study an impact of compensation on employee behavior are :Correct Answer Reinforcement theory , Expectancy theory , Equity theory Your Answer Reinforcement theory , Expectancy theory , Equity theory Select The Blank Question ________ is managerial function. Correct Answer Controlling Your Answer Controlling True/False Question There are external & internal influences on the organization. Correct Answer True Your Answer True True/False Question It is Management prerogative to accept the suggestions of workers. Correct Answer False Your Answer False Multiple Choice Single Answer Question Personal characteristics such as age & marital status may be essential for certain jobs & hence needs to be :Correct Answer Specified Your Answer Specified Multiple Choice Multiple Answer Question Procedure for training includes the following :Correct Answer Identify training needs , Specify training objectives , Design training methods Your Answer Identify training needs , Specify training objectives , Design training methods Multiple Choice Single Answer Question Shortage of skilled employee's can be solved through :Correct Answer Training Your Answer Overtime Multiple Choice Multiple Answer Question Information Technology helps the business in :Correct Answer Restructuring , Reengineering , Outsourcing Your Answer Restructuring , Reengineering , Outsourcing Match The Following Question Correct Answer Your Answer IT process in Personnel Management Reduction in cost Facilitates Personnel decisions

HRIS Facilitates Personnel decisions Training & development Online panel of experts Standard disciplinary actions Standard disciplinary actions Online guidelines to line managers Organizational development Organizational development

Multiple Choice Multiple Answer Question Advantages of career planning are :Correct Answer Reduces turnover , Tap potentials of employees , Motivates employees Your Answer Reduces turnover , Tap potentials of employees , Motivates employees , Welfare of employees Multiple Choice Single Answer Question The important forms in which workers can participate in management are :Correct Answer Information sharing Your Answer Information sharing True/False Question Integrating the human resources function with business is not a goal of Personnel Department Correct Answer False Your Answer False Multiple Choice Single Answer Question Merit denotes the :Correct Answer Past achievement Your Answer Knowledge Select The Blank Question Only________ jobs are needed to take up for job analysis study. Correct Answer Critical Your Answer Critical Multiple Choice Multiple Answer Question The compensation practices differ in the following ways :Correct Answer Structure , Mix , Quantum Your Answer Structure , Mix , Quantum Select The Blank Question The rater's ________ of the employee affects his assessment Correct Answer Personal opinion Your Answer Prejudice Multiple Choice Single Answer Question The key to a successful human resource planning is :Correct Answer An information Your Answer Acquisition

Select The Blank Question Due to Information Technology salary administration becomes ________. Correct Answer Easier Your Answer Easier Multiple Choice Single Answer Question Bombay Industrial Relation Act 1946 provides guidelines for the relationship between :Correct Answer Employees & employer Your Answer Employees & employer Multiple Choice Single Answer Question Organization can cope up with change with : Correct Answer Quality improvement program Your Answer Goals & Objective Multiple Choice Multiple Answer Question Through human resource information system data is :Correct Answer Acquired , Analyzed , Stored Your Answer Acquired , Analyzed , Stored Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it's :Correct Answer Consumers , Workers , Shareholders Your Answer Consumers , Workers , Shareholders , Society True/False Question Production transfers are caused due to changes in market demand. Correct Answer False Your Answer False Select The Blank Question The year ________ was witnessed as the year of industrial unrest. Correct Answer 1920 Your Answer 1920 Shilpa_attempt‐2  LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :Correct Answer Training programmes , Acquiring additional degree , Seeking new work assignments Your Answer Training programmes , Acquiring additional degree , Seeking new work assignments Multiple Choice Single Answer

Question

Participation enhances employees ability to influence decision making with corresponding assumption of :Correct Answer Responsibility Your Answer Responsibility

Multiple Choice Multiple Answer Question Information Technology helps the business in :Correct Answer Restructuring , Reengineering , Outsourcing Your Answer Restructuring , Reengineering , Outsourcing

Multiple Choice Single Answer Question Promotion which does not receive any increase in salaries is called Correct Answer Dry promotion Your Answer Dry promotion

Match The Following Question Advantages of career planning Advancement stage Job performance Retirement phase

Correct Answer Satisfied employee's needs for recognition Age of 30-45 Career progression Completes one career & moves on to another

Your Answer Satisfied employee's needs for recognition Age of 30-45 Career progression Completes one career & moves on to another

Multiple Choice Multiple Answer Question Approaches to discipline are :Correct Answer Hot stove rule , Warning , Immediate burn Your Answer Hot stove rule , Warning , Immediate burn

Select The Blank Question Information Technology reverses the effect of ________. Correct Answer Bureaucracy Your Answer Bureaucracy

Multiple Choice Single Answer Question The purpose of the Industrial Employment Act is to standardize :-

Correct Answer Working conditions Your Answer Working conditions

Select The Blank Question ________ can be utilized for employees promotion & progress from one stage to another stage. Correct Answer Job analysis data Your Answer Job analysis data

Multiple Choice Single Answer Question Which of the following is the Managerial function of Personnel Administration? Correct Answer Planning Your Answer Planning

Select The Blank Question ________ method of training is connected to real life problem. Correct Answer Case Your Answer Case

Select The Blank Question Job enrichment is ________ loading of the job. Correct Answer Vertical Your Answer Vertical

Multiple Choice Multiple Answer Question The advantage of self appraisal is that, the employee :Correct Answer Is involved , Is committed to the appraisal process , Has an opportunity to correct himself Your Answer Is involved , Is committed to the appraisal process , Has an opportunity to correct himself True/False Question

Participation in decision is the negligible form of participation.

Correct Answer False Your Answer False

True/False

Question

Direct compensations are medical benefits, paid leave & insurance.

Correct Answer False Your Answer False

True/False Question

Manual need not be revised periodically.

Correct Answer False Your Answer False

Multiple Choice Single Answer Question On short term basis an overtime may be an alternative to :Correct Answer Recruitment Your Answer To achieve the target

Select The Blank Question ________ is a first stapes of training procedure. Correct Answer Identify training requests. Your Answer Identify training requests.

Multiple Choice Multiple Answer Question What are the stapes in job analysis? Correct Answer Select a jobs , Gather data on job. , Prepare job descriptions Your Answer Select a jobs , Gather data on job. , Prepare job descriptions

Multiple Choice Single Answer Question If vacancies cannot be filled within the organization, Personnel Department need to prepare a :Correct Answer Recruitment Plan Your Answer Recruitment Plan

Multiple Choice Single Answer Question Applicability of BIR Act & certain important definitions are given in :Correct Answer Annexure XI Your Answer Annexure XI

Select The Blank

Question

Organizations visit campuses to recruit candidates for ________.

Correct Answer Entry level positions Your Answer Entry level positions

Multiple Choice Multiple Answer Question Criteria for selection includes :Correct Answer Educational accomplishments , Experience , Personal characteristics Your Answer Educational accomplishments , Experience , Personal characteristics

True/False Question

Before any behavior has taken place the consequences of undesirable behavior are communicated to the employee. Correct Answer True Your Answer True

Multiple Choice Single Answer Question Principle of Personnel Administration is:Correct Answer Scientific Selection Your Answer Scientific Selection

Multiple Choice Multiple Answer Question In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee gets :Correct Answer More salary , Higher authority , Responsibility Your Answer More salary , Higher authority , Responsibility

Multiple Choice Single Answer Question The benefit to the workers under the Employment Exchange is to register only at one place for employment instead of contacting number of :Correct Answer Potential employers Your Answer Potential employers

True/False Question

Under ID Act, unfair acts on the part of employers, workmen or trade unions are called unfair labour practices. Correct Answer False Your Answer False

Select The Blank Question Transfer is a ________. Correct Answer Horizontal job assignment Your Answer Horizontal job assignment

Select The Blank Question Some appraisers, at times, rate persons they like ________ than those they do not like. Correct Answer Higher Your Answer Higher

Multiple Choice Single Answer Question The workers interest lies in improving their:Correct Answer Earnings Your Answer Earnings

Select The Blank Question Compensation practices are ________ across companies & across jobs. Correct Answer Different Your Answer Different

Multiple Choice Single Answer Question The key to a successful human resource planning is :Correct Answer An information Your Answer An information

True/False Question

Labour turnover can be reduced through induction.

Correct Answer True Your Answer True

True/False Question

The method of recruitment would depend on the budget allocation to the process. Correct Answer False Your Answer True

Multiple Choice Single Answer Question Management development concentrate on :Correct Answer Learning & Change process Your Answer Learning & Change process

Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning Your Answer Strategic planning

Multiple Choice Multiple Answer Question Following actions are initiated by HR department in Performance Appraisal System :Correct Answer Devising appropriate appraisal system , To train the line managers , To device norms & instruments for employees appraisal periodically Your Answer Devising appropriate appraisal system , To train the line managers , To device norms & instruments for employees appraisal periodically True/False Question

The Standing Orders Act is applicable to industrial establishments in which 50 or more workmen are employed. Correct Answer False Your Answer False

Multiple Choice Multiple Answer Question Advantages of career planning are :Correct Answer Reduces turnover , Tap potentials of employees , Motivates employees Your Answer Reduces turnover , Tap potentials of employees , Motivates employees

Multiple Choice Single Answer Question How training need can be assessed? Correct Answer Through Performance Appraisal form Your Answer True/False Question Through Performance Appraisal form

Employee should participate in the decision making process.

Correct Answer True

Your Answer

True

Multiple Choice Multiple Answer Question Works Committee normally deal with :Correct Answer Ventilation , Lighting , Sanitation Your Answer Ventilation , Lighting , Sanitation

Multiple Choice Multiple Answer Question Personnel man must be a person who must have the following:Correct Answer Sensibility , Conceptual Skill , Human relation skill Your Answer Sensibility , Conceptual Skill , Human relation skill

Match The Following Question Indirect benefits Factors affecting compensation Incentive system Group incentive plan

Correct Answer Medical benefit Supply & demand Piece work Cost reduction plan

Your Answer Medical benefit Supply & demand Piece work Cost reduction plan

True/False Question

It is Management prerogative to accept the suggestions of workers.

Correct Answer True Your Answer True

Multiple Choice Multiple Answer Question The employees whose quality & quantity of work is unsatisfactory, can be because of the following :Correct Answer Lack of abilities , Training , Motivation Your Answer Lack of abilities , Training , Motivation

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Multiple Answer Question Personnel man must be a person who must have the following:-

Correct Answer Sensibility , Conceptual Skill , Human relation skill Your Answer Sensibility , Conceptual Skill , Human relation skill Multiple Choice Multiple Answer Question Works Committee is related with :Correct Answer Latrines , Urinals , Temperature Your Answer Latrines , Urinals , Temperature True/False Question The ten years of a career are termed as the Establishment stage. Correct Answer False Your Answer False Select The Blank Question Analyze & solve problems from a ________ oriented point of view. Correct Answer Profit Your Answer Profit Multiple Choice Multiple Answer Question BIR Act lays special emphasis on :Correct Answer Collective bargaining , Prevention of strikes , Prevention of lockouts Your Answer Collective bargaining , Prevention of strikes , Prevention of lockouts , Prevention of disputes Multiple Choice Multiple Answer Question Promotion policies are as follows :Correct Answer It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion Your Answer It should be fair & impartial , Favoritism should not be taken as a basis of promotion , There should be transparent policy for the promotion Select The Blank Question Job enrichment is ________ loading of the job. Correct Answer Vertical Your Answer Vertical Multiple Choice Multiple Answer Question Which are the key factor in the management of human component? Correct Answer Land , Material , Money Your Answer Material , Money , Machine Multiple Choice Single Answer Question Who can conduct Orientation Program? Correct Answer Operating Manager Your Answer Operating Manager Multiple Choice Multiple Answer Question Job descriptions may be used to set up :-

Correct Answer Goals , Targets , Standards of performance Your Answer Goals , Targets , Standards of performance Multiple Choice Single Answer Question What is Job analysis? Correct Answer Systematic process of collecting information about job. Your Answer Systematic process of collecting information about job. Select The Blank Question The year ________ was witnessed as the year of industrial unrest. Correct Answer 1920 Your Answer 1920 Multiple Choice Single Answer Question Personnel Administration is connected with :Correct Answer Employee Your Answer Employee Multiple Choice Multiple Answer Question Following are the purposes of promotion :Correct Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees Your Answer To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees , To balance the organizational hierarchy Select The Blank Question ________ is a tool of data collection. Correct Answer Questionnaire Your Answer Questionnaire Multiple Choice Single Answer Question The management's primary interest lies in :Correct Answer Improving productivity Your Answer Improving quality Select The Blank Question The policy of the Management is to assure ________. Correct Answer Security of the employment Your Answer Security of the employment Match The Following Question Correct Answer Your Answer BIR Act Prevention of strikes & lockouts Prevention of strikes & lockouts Standing orders Rules of conduct Rules of conduct Industrial dispute Regarding employment Regarding employment Accumulation of leave 30 days 30 days

True/False Question Temporary shortage of manpower can not manage through overtime. Correct Answer False Your Answer False Multiple Choice Single Answer Question Aims of Personnel Administration is :Correct Answer Getting cooperation of people Your Answer Employee Welfare True/False Question Continuous communication with employees about change is not required Correct Answer False Your Answer False True/False Question Labour turnover can be reduced through induction. Correct Answer True Your Answer True Multiple Choice Single Answer Question Oral reprimand is sufficient to achieve :Correct Answer Desired results Your Answer Desired results Multiple Choice Single Answer Question Principle of Personnel Administration is:Correct Answer Scientific Selection Your Answer Controlling Multiple Choice Multiple Answer Question The employees whose quality & quantity of work is unsatisfactory, can be because of the following :Correct Answer Lack of abilities , Training , Motivation Your Answer Lack of abilities , Training , Motivation Multiple Choice Single Answer Question The important forms in which workers can participate in management are :Correct Answer Information sharing Your Answer Information sharing True/False Question The well established bases of promotion are qualification & productivity. Correct Answer False Your Answer False Select The Blank Question Problem solving approach method identifies problems which may be interfering with________. Correct Answer Employee performance

Your Answer

Employee performance

Multiple Choice Single Answer Question Employees are demoted on :Correct Answer Disciplinary grounds Your Answer Disciplinary grounds Multiple Choice Single Answer Question Which of the following makes employee more competent? Correct Answer Job rotation Your Answer Compensation Match The Following Question Correct Answer Your Answer Shop Council 500 or more workers 250 or more workers Works Committee I.D.Act I.D.Act Participation Parting with power Factories Act WPM Promotion of Industrial Democracy Promotion of Industrial Democracy

Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :Correct Answer Vacancies occurring Your Answer Vacancies occurring Multiple Choice Single Answer Question Organization can cope up with change with : Correct Answer Quality improvement program Your Answer Organization Policy Multiple Choice Multiple Answer Question Following are the types of audit in personnel department. Correct Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy Your Answer Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy True/False Question Job specification is not related to Qualification of job the holder. Correct Answer False Your Answer False Multiple Choice Single Answer Question HRIS can be useful for almost all the :Correct Answer Personal functions Your Answer Personal functions Select The Blank

Question The Payment of Bonus Act gives employees a statutory rights to obtain a ________in the profits of the company. Correct Answer Share Your Answer Share True/False Question Employee can perform in friendly environment. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Qualities of manager who work in the organization which is in growth phase:Correct Answer See alternatives , Accept change easily , Clear vision of the future Your Answer See alternatives , Accept change easily , Clear vision of the future Multiple Choice Multiple Answer Question The following are the benefits provided under ESI Act :Correct Answer Sickness benefit , Funeral benefit , Medical benefit Your Answer Sickness benefit , Funeral benefit , Medical benefit Select The Blank Question Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation. Correct Answer Various jobs Your Answer Various opportunities True/False Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes. Correct Answer False Your Answer True Select The Blank Question The Works Committee are set up under the ________. Correct Answer Industrial Dispute Act Your Answer Industrial Dispute Act Select The Blank Question Employees quit if compensation levels are not ________. Correct Answer Competitive Your Answer Competitive Multiple Choice Single Answer Question How training need can be assessed? Correct Answer Through Performance Appraisal form Your Answer Through Performance Appraisal form True/False

Question Participation is impossible at all levels of management. Correct Answer False Your Answer False True/False Question Employee should participate in the decision making process. Correct Answer True Your Answer True LIST OF ATTEMPTED QUESTIONS AND ANSWERS Select The Blank Question The main objective of the Payment of Wages Act is to ________ in payment of wages. Correct Answer Avoid unnecessary delay Your Answer Avoid unnecessary delay Select The Blank Question Transfer is a ________. Correct Answer Horizontal job assignment Your Answer Horizontal job assignment Multiple Choice Single Answer Question Collective bargaining function comes under :Correct Answer Firefighting & Legal Role Your Answer Firefighting & Legal Role Multiple Choice Single Answer Question One of the most cost effective methods of screening applications is to use :Correct Answer Educational accomplishments Your Answer Educational accomplishments True/False Question It is mandatory in all States to inform the employment exchange of vacancies at workmen level. Correct Answer False Your Answer False True/False Question Integrating the human resources function with business is not a goal of Personnel Department Correct Answer False Your Answer False Multiple Choice Single Answer Question Shortage of skilled employee's can be solved through :Correct Answer Training Your Answer Training Select The Blank Question ________ is managerial function. Correct Answer Controlling

Your Answer

Controlling

Select The Blank Question Personnel department plays an important role in ________. Correct Answer Handling disagreements Your Answer Handling manpower planning Multiple Choice Single Answer Question Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :Correct Answer Vacancies occurring Your Answer Vacancies occurring Multiple Choice Multiple Answer Question Through web pages, prospective applicants can obtain the data about the company for :Correct Answer Its services , Employment opportunities , Its products Your Answer Its products , Its services , Employment opportunities Select The Blank Question Forced choice method reduces ________, it is easy to administer & fits a variety of jobs. Correct Answer Raters bias Your Answer Raters bias True/False Question Job of similar responsibilities must be placed in the same grade. Correct Answer True Your Answer True True/False Question Problem solving approach should be used where criticisms are specific & focused on the person. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of :Correct Answer The Registrar of Union , Labour Commissioner , Wage boards Your Answer The Registrar of Union , Labour Commissioner , Wage boards True/False Question goals

The MBO approach involves establishing performance

jointly by Superior & subordinates. Correct Answer True Your Answer True Select The Blank Question Employees quit if compensation levels are not ________. Correct Answer Competitive Your Answer Competitive True/False Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes. Correct Answer False Your Answer True Multiple Choice Single Answer Question How training need can be assessed? Correct Answer Through Performance Appraisal form Your Answer Through Performance Appraisal form Match The Following Question Correct Answer Your Answer Advantages of career planning Satisfied employee's needs for recognition Satisfied employee's needs for recognition Advancement stage Age of 30-45 Age of 30-45 Job performance Career progression Career progression Retirement phase Completes one career & moves on to another Completes one career & moves on to another

Select The Blank Question The policy of the Management is to assure ________. Correct Answer Security of the employment Your Answer Growth of employee Multiple Choice Multiple Answer Question Role of Personnel Administrator consists of :Correct Answer Fire fighting Role , Counselor's Role , Legal Role Your Answer Fire fighting Role , Counselor's Role , Legal Role Multiple Choice Multiple Answer Question The compensation practices differ in the following ways :Correct Answer Structure , Mix , Quantum Your Answer Structure , Mix , Quantum True/False Question

Employee can perform in friendly environment.

Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Participative forms prevalent in India are:Correct Answer Works Committees , Joint Management Councils , Joint Councils Your Answer Works Committees , Joint Management Councils , Joint Councils Multiple Choice Multiple Answer Question The problem with subjective method is the bias of the rater. Some of the common biases are:Correct Answer Halo effects , Contrast error , Personal prejudice Your Answer Halo effects , Contrast error , Personal prejudice Multiple Choice Multiple Answer Question Methods of forecasting demand for human resources are :Correct Answer Expert estimates , Trend projection , Unit level demand forecasting Your Answer Expert estimates , Trend projection , Unit level demand forecasting Multiple Choice Single Answer Question Who can conduct Orientation Program? Correct Answer Operating Manager Your Answer Operating Manager Multiple Choice Single Answer Question Merit denotes the :Correct Answer Past achievement Your Answer Knowledge Multiple Choice Multiple Answer Question Personnel Administration can contribution in. Correct Answer Solving the Problems , Interpretation of cost & benefits , Salary Package Your Answer Solving the Problems , Interpretation of cost & benefits , Salary Package Select The Blank Question Management by Objectives is a system of ________. Correct Answer Performance Appraisal Your Answer Performance Appraisal Match The Following Question Correct Answer Your Answer Self appraisal Opportunity to express himself Opportunity to express himself Halo effect Raters personal opinion Raters personal opinion

Central tendency error Raters avoid high/low ratings Raters avoid high/low ratings MBO Establishing performance goals Establishing performance goals

Select The Blank Question ________ method of training is connected to real life problem. Correct Answer Case Your Answer Case Multiple Choice Single Answer Question Promotion is an advancement of a employee to a better job in terms of :Correct Answer Higher responsibility Your Answer Higher responsibility Select The Blank Question The Works Committee are set up under the ________. Correct Answer Industrial Dispute Act Your Answer Industrial Dispute Act Multiple Choice Single Answer Question The disadvantages of hot stove rule & progressive discipline are that they focus on:Correct Answer Past behavior Your Answer Past behavior Multiple Choice Single Answer Question Personnel Department audit involves Correct Answer Timely compliance with legal requirements Your Answer welfare activity Multiple Choice Multiple Answer Question The following are the benefits provided under ESI Act :Correct Answer Sickness benefit , Funeral benefit , Medical benefit Your Answer Sickness benefit , Medical benefit Multiple Choice Single Answer Question Who Make or mar any organization? Correct Answer Men Your Answer Men Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it's :Correct Answer Consumers , Workers , Shareholders Your Answer Consumers , Workers , Shareholders Select The Blank

Question Personnel Administration is concerned with managing people at________. Correct Answer Work Your Answer Work True/False Question The well established bases of promotion are qualification & productivity. Correct Answer False Your Answer False True/False Question Measurement of merit is very easy. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Contents of Personnel Manual are :Correct Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department Your Answer Organizational goals & objectives , Personnel Policy , Role of Personnel Department Multiple Choice Multiple Answer Question Works Committee is related with :Correct Answer Latrines , Urinals , Temperature Your Answer Latrines , Urinals , Temperature Multiple Choice Single Answer Question What is the action involved in job redesign? Correct Answer Job rotation Your Answer Job rotation True/False Question Standing orders means the rules of conduct for workmen employed in industrial establishments. Correct Answer False Your Answer True LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Audit of employee satisfaction contains Correct Answer Employee need Your Answer Employee need Multiple Choice Single Answer Question Qualities of personnel Manager is :Correct Answer Support to top management Your Answer Support to top management Multiple Choice Multiple Answer

Question Special features of the BIR Act are :Correct Answer Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal Your Answer Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal , Working conditions Select The Blank Question Problem solving approach method identifies problems which may be interfering with________. Correct Answer Employee performance Your Answer Employee performance Multiple Choice Multiple Answer Question Process of selection includes :Correct Answer Preliminary screening , Interviews , Employment tests Your Answer Preliminary screening , Interviews , Employment tests Multiple Choice Single Answer Question The campus recruitment process is generally repeated :Correct Answer Every year Your Answer Every year True/False Question An exit interview provides last opportunity to discover the nature of dissatisfaction. Correct Answer True Your Answer True Multiple Choice Single Answer Question What is the critical function of personnel administration? Correct Answer Employee relations Your Answer Employee relations Select The Blank Question Transfer is viewed as a change in assignment in which the employee moves from ________. Correct Answer One job to another Your Answer One job to another Multiple Choice Multiple Answer Question Following are measures of effectiveness of personnel function. Correct Answer Relatedness of pay to performance , Reduced grievances , Improved moral Your Answer Relatedness of pay to performance , Reduced grievances , Improved moral Select The Blank Question Article 43 'A' was inserted in the constitution under the ________. Correct Answer Directive Principles of State Policy Your Answer Fundamental Rights

True/False Question Personnel department has to design the organizational structure which should be in tune with the Organization's strategies. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question What are the stapes in job analysis? Correct Answer Select a jobs , Gather data on job. , Prepare job descriptions Your Answer Job enrichment , Select a jobs , Gather data on job. , Prepare job descriptions Match The Following Question Correct Answer Your Answer Advantages of career planning Satisfied employee's needs for recognition Satisfied employee's needs for recognition Advancement stage Age of 30-45 Age of 30-45 Job performance Career progression Career progression Retirement phase Completes one career & moves on to another Completes one career & moves on to another

True/False Question Consultative participation involves a higher degree of sharing views. Correct Answer False Your Answer True Multiple Choice Multiple Answer Question Under BIR Act an Appellate court hears appeals against the orders of :Correct Answer The Registrar of Union , Labour Commissioner , Wage boards Your Answer The Registrar of Union , Labour Commissioner , Wage boards Select The Blank Question Information Technology reverses the effect of ________. Correct Answer Bureaucracy Your Answer Bureaucracy True/False Question Induction is part of training. Correct Answer True Your Answer True Select The Blank Question The objective of ID Act is higher productivity which contributes to the ________. Correct Answer Country's prosperity

Your Answer

Country's prosperity

Multiple Choice Multiple Answer Question The employees whose quality & quantity of work is unsatisfactory, can be because of the following :Correct Answer Lack of abilities , Training , Motivation Your Answer Lack of abilities , Training , Motivation , Suggestion True/False Question Manual need not be revised periodically. Correct Answer False Your Answer True Multiple Choice Single Answer Question Who is appointed by Govt. to solve labour dispute? Correct Answer Labour Commissioner Your Answer Labour welfare officer Match The Following Question Correct Answer Your Answer Procedure of training Identify training needs Identify training needs Induction Reduces Turnover Organization Training Exposed to new idea Job analysis Type of training Job rotation Job rotation

Multiple Choice Single Answer Question The policy serves as a :Correct Answer Guide Your Answer Rule Multiple Choice Single Answer Question The workers interest lies in improving their:Correct Answer Earnings Your Answer Living standard Multiple Choice Multiple Answer Question The Contract Labour act provides for :Correct Answer Abolition of contract labour , Improve conditions of work , Provision for health & welfare Your Answer Abolition of contract labour Select The Blank Question Job enrichment is ________ loading of the job. Correct Answer Vertical Your Answer Minimum Select The Blank Question Management prefer merit as the basis of ________. Correct Answer Promotion

Your Answer

Promotion

Select The Blank Question Discipline is a process to correct & mould employees for ________. Correct Answer Better performance Your Answer Better performance True/False Question It is mandatory in all States to inform the employment exchange of vacancies at workmen level. Correct Answer False Your Answer True Multiple Choice Single Answer Question The objective of ID Act is to :Correct Answer Improve service conditions Your Answer Improve service conditions Multiple Choice Multiple Answer Question In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee gets :Correct Answer More salary , Higher authority , Responsibility Your Answer More salary , Higher authority , Responsibility Multiple Choice Single Answer Question Decision of Works Committee are :Correct Answer Recommendatory Your Answer Mandatory Multiple Choice Multiple Answer Question Job descriptions may be used to set up :Correct Answer Goals , Targets , Standards of performance Your Answer Goals , Targets , Standards of performance Multiple Choice Single Answer Question A prior arrangement for the distribution of the gains of the higher production & participation, is a necessary condition for :Correct Answer Success Your Answer Success Select The Blank Question The composition of Works Committee is consisting of equal numbers from ________. Correct Answer Employer & employees Your Answer Employer & employees True/False Question Gratuity is paid at the rate of 18 day's wages for every completed year of service. Correct Answer False Your Answer False True/False

Question Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes. Correct Answer False Your Answer False True/False Question Before any behavior has taken place the consequences of undesirable behavior are communicated to the employee. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Personnel Management helps in :Correct Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. Your Answer Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. True/False Question Standing orders means the rules of conduct for workmen employed in industrial establishments. Correct Answer False Your Answer True Select The Blank Question Personnel Administration is concerned with managing people at________. Correct Answer Work Your Answer Work Multiple Choice Multiple Answer Question Personnel man must be a person who must have the following:Correct Answer Sensibility , Conceptual Skill , Human relation skill Your Answer Marketing Skill , Conceptual Skill , Human relation skill Multiple Choice Single Answer Question Grievance & complaints can be reduced through Correct Answer Communication Your Answer Communication Multiple Choice Single Answer Question A policy is a rule of predetermined :Correct Answer Course of action Your Answer Course of action Multiple Choice Multiple Answer Question Following actions are initiated by HR department in Performance Appraisal System :Correct Answer Devising appropriate appraisal system , To train the line managers , To device norms & instruments for employees appraisal periodically

Your Answer Devising appropriate appraisal system , To device norms & instruments for employees appraisal periodically , To negotiate with workers & trade unions Select The Blank Question Trade union prefer ________ as a sole basis of promotion. Correct Answer Seniority Your Answer Seniority

LIST OF ATTEMPTED QUESTIONS AND ANSWERS Multiple Choice Single Answer Question Proper grievance procedure is followed involving both :Correct Answer Union & management Your Answer Supervisor & workers Multiple Choice Multiple Answer Question What are the stapes in job analysis? Correct Answer Select a jobs , Gather data on job. , Prepare job descriptions Your Answer Gather data on job. , Prepare job descriptions , Select a jobs True/False Question Job analysis is a systematic process of collecting information about a job. Correct Answer True Your Answer True Select The Blank Question Level of expertise of employee can be determined through ________. Correct Answer Competency Mapping Your Answer Competency Mapping Multiple Choice Multiple Answer Question Advantages of career planning are :Correct Answer Reduces turnover , Tap potentials of employees , Motivates employees Your Answer Reduces turnover , Tap potentials of employees , Motivates employees Multiple Choice Single Answer Question A policy is a rule of predetermined :Correct Answer Course of action Your Answer Course of action Multiple Choice Single Answer Question Which of the following is the Managerial function of Personnel Administration? Correct Answer Planning Your Answer Planning

Multiple Choice Single Answer Question Outsourcing is a viable solution for the companies that do not have sufficient work for :Correct Answer Full time employees Your Answer Full time employees True/False Question The method of recruitment would depend on the budget allocation to the process. Correct Answer False Your Answer True Select The Blank Question ________ can be utilized for employees promotion & progress from one stage to another stage. Correct Answer Job analysis data Your Answer Job analysis data Match The Following Question Correct Answer Your Answer Objective of industry Profit Profit Maintenance of work force Labour Welfare Activity Labour Welfare Activity Principles of Personnel Administration Dignity of labour Integration Personnel Manager has to have support Top Management Top Management

Multiple Choice Single Answer Question Applicability of BIR Act & certain important definitions are given in :Correct Answer Annexure XI Your Answer Annexure XI Multiple Choice Single Answer Question The benefit to employer under the Employment Exchange is that he has a wider choice of :Correct Answer Applicants Your Answer Applicants True/False Question Key result areas are related to Target / Goals of the job holder. Correct Answer True Your Answer True True/False Question Case method is one of the training type. Correct Answer True Your Answer True Select The Blank

Question Forced choice method reduces ________, it is easy to administer & fits a variety of jobs. Correct Answer Raters bias Your Answer Raters bias Multiple Choice Multiple Answer Question The advantage of self appraisal is that, the employee :Correct Answer Is involved , Is committed to the appraisal process , Has an opportunity to correct himself Your Answer Is involved , Is committed to the appraisal process , Has an opportunity to correct himself Multiple Choice Multiple Answer Question Under the trusteeship, the inherent responsibility of business enterprises is towards it's :Correct Answer Consumers , Workers , Shareholders Your Answer Consumers , Workers , Society True/False Question Job of similar responsibilities must be placed in the same grade. Correct Answer True Your Answer True Multiple Choice Multiple Answer Question Satisfactory resolution of the disputes may avoid the following :Correct Answer Ill will , Strikes , Non co-operative actions Your Answer Ill will , Strikes , Non co-operative actions , Dispute Select The Blank Question Career planning is viable way to meet the organization's ________. Correct Answer Internal staffing requirements Your Answer Internal promotions Match The Following Question Correct Answer Your Answer Procedure of training Identify training needs Exposed to new idea Induction Reduces Turnover Reduces Turnover Training Exposed to new idea Identify training needs Type of training Job rotation Job rotation

True/False Question It is mandatory in all States to inform the employment exchange of vacancies at workmen level. Correct Answer False Your Answer True

Multiple Choice Single Answer Question Through the process of appraisal employee skills, abilities, potential and aptitude is :Correct Answer Identified Your Answer Identified Select The Blank Question The Personnel department can create formal procedure for ________. Correct Answer Problem solving Your Answer Grievance handling Select The Blank Question ________ is managerial function. Correct Answer Controlling Your Answer Controlling Multiple Choice Multiple Answer Question In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee gets :Correct Answer More salary , Higher authority , Responsibility Your Answer More salary , Higher authority , Responsibility Multiple Choice Multiple Answer Question Which are the internal factors? Correct Answer Organization culture , Leadership , Strategy Your Answer Organization culture , Leadership , Strategy Multiple Choice Single Answer Question Shortage of highly skilled manpower with short period but non recurring in nature can be solved through :Correct Answer Consultants Your Answer Overtime Multiple Choice Single Answer Question The company appoints trained psychologists who acts as :Correct Answer Counselors Your Answer Counselors Select The Blank Question Some appraisers, at times, rate persons they like ________ than those they do not like. Correct Answer Higher Your Answer Higher Multiple Choice Multiple Answer Question Role of Personnel Administrator consists of :Correct Answer Fire fighting Role , Counselor's Role , Legal Role Your Answer Counselor's Role , Legal Role , Communication Role Multiple Choice Single Answer Question Demotions are less frequently used as it affects the employees' :-

Correct Answer Career prospects & morale Your Answer Career prospects & morale True/False Question Personnel Department can not contribute for organization strategy. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Personnel Administration can contribution in. Correct Answer Solving the Problems , Interpretation of cost & benefits , Salary Package Your Answer Solving the Problems , Interpretation of cost & benefits , Salary Package Multiple Choice Multiple Answer Question Information Technology helps the business in :Correct Answer Restructuring , Reengineering , Outsourcing Your Answer Restructuring , Reengineering , Plant engineering True/False Question A grout without leader is given a topic for discussion & asked to arrive at a group decision. Correct Answer False Your Answer True Select The Blank Question The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________. Correct Answer Unorganized labour Your Answer Unorganized labour True/False Question To remain competitive, organization needs to build positive employee relation. Correct Answer False Your Answer True Select The Blank Question Information Technology reverses the effect of ________. Correct Answer Bureaucracy Your Answer Bureaucracy Multiple Choice Multiple Answer Question When employees are given constructive feedback, to:Correct Answer Encourage initiative , Perform better , Develops sense of responsibility Your Answer Encourage initiative , Perform better , Develops sense of responsibility Multiple Choice Single Answer Question Challenge in front of personnel department is of :Correct Answer Recruit & retain qualified persons Your Answer Recruit & retain qualified persons

True/False Question The Standing Orders Act is applicable to industrial establishments in which 50 or more workmen are employed. Correct Answer False Your Answer False Multiple Choice Multiple Answer Question Individual abilities can be expanded by enrolling for :Correct Answer Training programmes , Acquiring additional degree , Seeking new work assignments Your Answer Training programmes , Acquiring additional degree , Seeking new work assignments , Aspiring for promotions Select The Blank Question Job analysis can help in ________. Correct Answer Strategic planning Your Answer Strategic planning Select The Blank Question Trade union prefer ________ as a sole basis of promotion. Correct Answer Seniority Your Answer Seniority Multiple Choice Single Answer Question It is an assumption that the employee learn more with the :Correct Answer Length of service Your Answer Length of service

Personnel Administration
List of Attempted Questions and Answers

 Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    True/False   Question     Correct Answer    Select The Blank   Question     Correct Answer    Select The Blank   Question     Correct Answer    Select The Blank   Question     Correct Answer    Match The Following   Question   Self appraisal Halo effect Central tendency error MBO  Select The Blank   Question   Shortage of highly skilled manpower with short period but non recurring in nature can be solved through :Consultants Employee should participate in the decision making process. True Direct compensations are medical benefits, paid leave & insurance. False Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation. Various jobs Problem solving approach method identifies problems which may be interfering with________. Employee performance Trade union prefer ________ as a sole basis of promotion. Seniority   Correct Answer   Opportunity to express himself Raters personal opinion Raters avoid high/low ratings Establishing performance goals Management prefer merit as the basis of ________.

  Correct Answer    True/False   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer  

Promotion The recruitment agency is paid certain % of the incumbents' salary as professional charges. False Personnel department plays an important role in ________. Handling disagreements What is necessary to maintain harmonious employee relation? Constant dialogue Solutions to surplus employees are :Attrition , Early retirement , Layoffs Promotion which does not receive any increase in salaries is called Dry promotion Outsourcing is a viable solution for the companies that do not have sufficient work for :Full time employees HRIS can be useful for almost all the :Personal functions Compensation should not ensure internal equity. False To remain competitive, organization needs to build positive employee relation False Information Technology helps the business in :Restructuring , Reengineering , Outsourcing

 True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    True/False   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer  

Production transfers are caused due to changes in market demand. False As per the Edward Flippo Personnel Administration is :Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource The advertisement does not necessarily create a positive image of the company False Some appraisers, at times, rate persons they like ________ than those they do not like. Higher Following are the types of audit in personnel department. Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy What is quality circles? Small group of people who solve the problem. Which is the last stapes in training? Out put of training. Induction also helps to old employees. False It is difficult to measure service & judge the seniority. False Which are the key factor in the management of human component? Land , Material , Money

 Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Match The Following   Question   MBO Self appraisal Halo effect Central tendency error  Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question  

One of the most cost effective methods of screening applications is to use :Educational accomplishments Management by Objectives is a system of ________. Performance Appraisal Individual abilities can be expanded by enrolling for :Training programmes , Acquiring additional degree , Seeking new work assignments ________ is a function of Personnel department Training Works Committee is related with :Latrines , Urinals , Temperature   Correct Answer   Establishing performance goals Opportunity to express himself Raters personal opinion Raters avoid high/low ratings Following actions are initiated by HR department in Performance Appraisal System :Devising appropriate appraisal system , To train the line managers , To device norms & instruments for employees appraisal periodically The disadvantages of hot stove rule & progressive discipline are that they focus on:Past behavior Participative forms prevalent in India are:-

  Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    Select The Blank   Question     Correct Answer    Match The Following   Question   Procedure of training Induction Training Type of training

Works Committees , Joint Management Councils , Joint Councils The disciplinary action is not directed towards a person, it is meant to eliminate: Undesirable behavior Procedure for training includes the following :Identify training needs , Specify training objectives , Design training methods Who is appointed by Govt. to solve labour dispute? Labour Commissioner The problem with subjective method is the bias of the rater. Some of the common biases are:Halo effects , Contrast error , Personal prejudice Discipline is a process to correct & mould employees for ________. Better performance Design of compensation programmes is significant in :Personnel management An exit interview provides last opportunity to discover the nature of dissatisfaction. True ________ is a first stapes of training procedure. Identify training requests.   Correct Answer   Identify training needs Reduces Turnover Exposed to new idea Job rotation

 Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    True/False   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer

Through human resource information system data is :Acquired , Analyzed , Stored Information Technology reverses the effect of ________. Bureaucracy Through human resource information system data is :Stored , Acquired , Analyzed In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee gets :More salary , Higher authority , Responsibility There is only one theory which explains the impact of compensation on employee behavior. False Case method is one of the training type. True Personnel Administration is connected with :Employee The workers interest lies in improving their:Earnings Which is external influence in the organization? Govt. Rules & Regulation. The Works Committee are set up under the ________. Industrial Dispute Act

  Question     Correct Answer    True/False   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer

Under BIR Act an Appellate court hears appeals against the orders of :The Registrar of Union , Labour Commissioner , Wage boards The MBO approach involves establishing performance goals jointly by Superior & subordinates. True ________ means limitation of organized action. Directing Disadvantages of merit based promotions are :Measurement of merit is highly difficult , Many people distrust the management's integrity in judging merit , The techniques of merit measurement are subjective Which of the following is the Managerial function of Personnel Administration? Planning Job analysis is a systematic process of collecting information about a job. True There are two types of discipline, corrective and ________. Preventive Which are the internal factors? Organization culture , Leadership , Strategy Objective of Personnel Administration is:Ensure compliance with law Principle of Personnel Administration is:Scientific Selection

  Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Match The Following   Question   Feedback Quality of work life Autonomy Variety  Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer

Following are the purposes of promotion :To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees What are the objectives of training? Exposure to new idea , Expanding knowledge , To Motivate employees Role of Personnel Administrator consists of :Legal Role , Fire fighting Role , Counselor's Role   Correct Answer   Information Quality Circles Responsibility Different Skills BIR Act lays special emphasis on :Collective bargaining , Prevention of strikes , Prevention of lockouts Transfer is a ________. Horizontal job assignment Standing orders means the rules of conduct for workmen employed in industrial establishments. False Employees have certain expectations from the organization regarding their :Career development Decision of Works Committee are :Recommendatory

  Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Match The Following   Question   IT process in Personnel Management HRIS Online panel of experts Online guidelines to line managers  Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question  

The benefit to employer under the Employment Exchange is that he has a wider choice of :Applicants Problem solving approach should be used where criticisms are specific & focused on the person. False The compensation practices differ in the following ways :Structure , Mix , Quantum Shortage of skilled employee's can be solved through :Training Methods of forecasting demand for human resources are :Expert estimates , Trend projection , Unit level demand forecasting Analyze & solve problems from a ________ oriented point of view. Profit Following is the internal way of human resources supply:Human Resources Audit   Correct Answer   Reduction in cost Facilitates Personnel decisions Standard disciplinary actions Organizational development Qualities of personnel Manager is :Support to top management The management's primary interest lies in :-

  Correct Answer    Select The Blank   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    True/False

Improving productivity Shop Council for each department in an industry where ________ workmen are employed. 500 or more ________ method of training is connected to real life problem. Case Personnel Administration can contribution in. Solving the Problems , Interpretation of cost & benefits , Salary Package In majority of the companies increments are linked with :Performance Resignation used sparingly, results in ________. Promotion An effective organization must meet both company's objectives & employee ________. Needs Aims of the Works Committee are:To promote good relations , To comment on matters of common interest , To endeavor to compose any differences ________ has impact on employee's behavior at work. Nuclear Family The employees whose quality & quantity of work is unsatisfactory, can be because of the following :Lack of abilities , Training , Motivation

  Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question  

Personnel Department can not contribute for organization strategy. False The supervisor ranks all the persons in his department from the best to the worst using a specified overall :Criterion Following actions are initiated by HR department in Performance Appraisal System :Devising appropriate appraisal system , To train the line managers , To device norms & instruments for employees appraisal periodically Performance appraisal indicates how the employees has performed on the :Job Job enrichment is ________ loading of the job. Vertical ________ can be utilized for employees promotion & progress from one stage to another stage. Job analysis data The compensation practices differ in the following ways :Mix , Quantum , Structure Procedure for training includes the following :Identify training needs , Specify training objectives , Design training methods Which cost can save through good induction or orientation program? Labour Cost. The appraiser offers assistance to the appraisee to improve performance & must identify :-

  Correct Answer    True/False   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer

Specific action plans Temporary shortage of manpower can not manage through overtime. False What is the critical function of personnel administration? Employee relations Audit of employee satisfaction contains Employee need Information Technology helps the business in :Restructuring , Reengineering , Outsourcing It is an assumption that the employee learn more with the :Length of service Effective employee compensation leads to improvements in employee's :Absenteeism ________ can reduces anxiety in the new employee. Induction Problem solving approach method identifies problems which may be interfering with employee performance. True Satisfactory resolution of the disputes may avoid the following :Ill will , Strikes , Non co-operative actions Only________ jobs are needed to take up for job analysis study. Critical

  Question     Correct Answer    Select The Blank   Question     Correct Answer    Select The Blank   Question     Correct Answer    True/False   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank

As per the Edward Flippo Personnel Administration is :Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource ________ energizes human behavior to achieve goals. Motivation The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to prevent exploitation of ________. Unorganized labour Eligibility for gratuity is minimum 10 years of service. False To conduct compensation survey data should be manipulated. False Through human resource information system data is :Acquired , Analyzed , Stored Measurement of merit is very easy. False Merit denotes the :Past achievement Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :Vacancies occurring Types of manifestation of conflicts of unions are :Non-co-operation , Arguments , Hostility

  Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    True/False   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer  

Compensation practices are ________ across companies & across jobs. Different The factors affecting the process of recruitment are :Organization's policy , Government Policy , Local market Continuous communication with employees about change is not required False Works Committee normally deal with :Ventilation , Lighting , Sanitation A grout without leader is given a topic for discussion & asked to arrive at a group decision. False Job analysis provides information on :Educational qualifications , Training , Experience Career development provides a supply of :Talents & abilities Employees expect their supervisors to play an active role in their ________. Career development Payment must be related to performance. True The ten years of a career are termed as the Establishment stage. False The following are the benefits provided under ESI Act :Funeral benefit , Medical benefit , Sickness benefit

 Multiple Choice Multiple Answer   Question     Correct Answer    Match The Following   Question   Internal factor Change Diagnosis External influences  Multiple Choice Single Answer   Question     Correct Answer    Match The Following   Question   Third Five Year Plan Works Committee meeting TISCO's board level participation Workers Participation Schemes  Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    Select The Blank   Question     Correct Answer    True/False   Question  

Job enrichment increases :Responsibility , Autonomy , Control   Correct Answer   Leadership Empowerment Pilot Study Technology Aims of Personnel Administration is :Getting cooperation of people   Correct Answer   WP as fundamental principle Monthly 1970 Attitudinal change Advertisement is an ________ of seeking recruits. Effective way Characteristics of personnel Manager is:Specialist in organization theory It is mandatory in all States to inform the employment exchange of vacancies at workmen level. False Organizations visit campuses to recruit candidates for ________. Entry level positions Consultative participation involves a higher degree of sharing views.

  Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer  

True Under BIR Act a union having a minimum membership of ________of the employees is called a Representative union. 0.25 The creation of new rights as between employer & workers should be outside the jurisdiction of the :Participation schemes Qualities of manager who work in the organization which is in growth phase: See alternatives , Accept change easily , Clear vision of the future The compensation survey data is collected through :Questionnaire Due to Information Technology salary administration becomes ________. Easier Demotions are less frequently used as it affects the employees' :Career prospects & morale Job specification is not related to Qualification of job the holder. False Advantages of career planning are :Reduces turnover , Tap potentials of employees , Motivates employees Criteria for selection includes :Educational accomplishments , Experience , Personal characteristics Potential of managers may be assessed through :Assessment centers

 Match The Following   Question   Difficult employees Constructive approach to discipline Serious offence corrective discipline  True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer  

  Correct Answer   Consistently breaks company rules Root out causes Written reprimand Non compliance with rules Participation is impossible at all levels of management. False The objective of P.F. Act is to make available the benefits of :Statutory schemes of PF , Family Pension Fund , Deposit linked insurance fund All applicants are asked to fill up an :Application blank A prior arrangement for the distribution of the gains of the higher production & participation, is a necessary condition for :Success Bombay Industrial Relation Act 1946 provides guidelines for the relationship between :Employees & employer Article 43 'A' was inserted in the constitution under the ________. Directive Principles of State Policy ________ is a tool of data collection. Questionnaire Employees wish to know what career advancements opportunities are available in the :Organization

 Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Match The Following   Question   Shop Council Works Committee Participation WPM  Select The Blank   Question  

What is the action involved in job redesign? Job rotation Key result areas are related to Target / Goals of the job holder. True When employees are given constructive feedback, to:Encourage initiative , Perform better , Develops sense of responsibility Hiring, Termination & Turnover of employee dose not involve cost. False The process of Job Analysis involves :Clear understanding of the job. Personnel department has to design the organizational structure which should be in tune with the Organization's strategies. True Participative forms prevalent in India are:Works Committees , Joint Management Councils , Joint Councils Personnel Administration is concerned with managing people at________. Work   Correct Answer   500 or more workers I.D.Act Parting with power Promotion of Industrial Democracy Issues of collective bargaining and ________ are outside the scope of council.

  Correct Answer    True/False   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Match The Following   Question   Turnaround phase Growth Phase Industry Shift phase Major integration phase  Select The Blank   Question  

Individual grievances Before any behavior has taken place the consequences of undesirable behavior are communicated to the employee. True The policy of the organization is to give top priority to Human Resource Development. True Through web pages, prospective applicants can obtain the data about the company for :Its products , Its services , Employment opportunities The rater's ________ of the employee affects his assessment Personal opinion There are external & internal influences on the organization. True Process of selection includes :Preliminary screening , Interviews , Employment tests Career planning is viable way to meet the organization's ________. Internal staffing requirements   Correct Answer   Motivate people Clear Vision Comfortable with ambiguity Visualize picture Level of expertise of employee can be determined through ________.

  Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question  

Competency Mapping The problem with subjective method is the bias of the rater. Some of the common biases are:Halo effects , Contrast error , Personal prejudice Salary structure is developed by :Job evaluation Assessment centers gives idea about________ Promotable employee Employees quit if compensation levels are not ________. Competitive The benefit to the workers under the Employment Exchange is to register only at one place for employment instead of contacting number of :Potential employers Integrating the human resources function with business is not a goal of Personnel Department False Promotion policies are as follows :It should be consistent & should be applied uniformly to all employees , It should be fair & impartial , Favoritism should not be taken as a basis of promotion An organizations success depends on the availability of :Competent human resources The Payment of Bonus Act gives employees a statutory rights to obtain a ________in the profits of the company.

  Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    Select The Blank   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer

Share Which of the following makes employee more competent? Job rotation Job descriptions may be used to set up :Goals , Targets , Standards of performance Through web pages, prospective applicants can obtain information about :Application procedure Information Technology enables organisationwide access to educational & training material. False The main objective of the Payment of Wages Act is to ________ in payment of wages. Avoid unnecessary delay The well established bases of promotion are qualification & productivity. False Following are measures of effectiveness of personnel function. Relatedness of pay to performance , Reduced grievances , Improved moral The Contract Labour act provides for :Abolition of contract labour , Improve conditions of work , Provision for health & welfare Special features of the BIR Act are :Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal

  Question     Correct Answer    Match The Following   Question   Objective of industry Maintenance of work force Principles of Personnel Administration Personnel Manager has to have support  Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer  

The key to a successful human resource planning is :An information   Correct Answer   Profit Labour Welfare Activity Dignity of labour Top Management Approaches to discipline are :Hot stove rule , Warning , Immediate burn If vacancies cannot be filled within the organization, Personnel Department need to prepare a :Recruitment Plan Personnel Management helps in :Identifying the best talent , Attracting & retain capable person , Motivating personnel to achieve excellence in work. Contents of Personnel Manual are :Organizational goals & objectives , Personnel Policy , Role of Personnel Department New technology & new method of operation demands for :New & higher level skills Forced choice method reduces ________, it is easy to administer & fits a variety of jobs. Raters bias Works Committee is related with :Latrines , Urinals , Temperature

 Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question   Under the trusteeship, the inherent responsibility of business enterprises is towards it's :Shareholders , Consumers , Workers Challenge in front of personnel department is of :Recruit & retain qualified persons Personnel Department audit involves Timely compliance with legal requirements It is Management prerogative to accept the suggestions of workers. True Induction is part of training. True What is job rotation? Employee are moved to variety of jobs HRIS provides detailed information & facilitates Personnel decisions. True The campus recruitment process is generally repeated :Every year Employee can perform in friendly environment. True Personnel man must be a person who must have the following:Sensibility , Conceptual Skill , Human relation skill The personnel plan serves as a guide for ________

  Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question  

Training The trade unions are not prepared to divert themselves of their power in :Bargaining The company appoints trained psychologists who acts as :Counselors Transfer is viewed as a change in assignment in which the employee moves from ________. One job to another The year ________ was witnessed as the year of industrial unrest. 1920 Personal department must have the knowledge of:Employee's attitudes & work preferences Each person has a unique ________. Personality The Personnel Department along with the support of Line Managers shall be responsible for :Training & development Assessment centers is one method to understand promotable employees in the organization. True Organization can cope up with change with : Quality improvement program Role of Personnel Administrator consists of :-

  Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Match The Following   Question   Advantages of career planning Advancement stage Job performance

Fire fighting Role , Counselor's Role , Legal Role Fair practices in selecting the right man for right job provide opportunities for career growth based on :Merit What are the objectives of induction? Reduce anxiety , Reduce turnover , Save time Following are the types of audit in personnel department. Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy Who can conduct Orientation Program? Operating Manager The advantage of self appraisal is that, the employee :Is involved , Is committed to the appraisal process , Has an opportunity to correct himself Applicability of BIR Act & certain important definitions are given in :Annexure XI How training need can be assessed? Through Performance Appraisal form The policy of the Management is to assure ________. Security of the employment   Correct Answer   Satisfied employee's needs for recognition Age of 30-45 Career progression

Retirement phase  Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    True/False   Question     Correct Answer    True/False   Question  

Completes one career & moves on to another Who Make or mar any organization? Men Individual abilities can be expanded by enrolling for :Training programmes , Acquiring additional degree , Seeking new work assignments Participation enhances employees ability to influence decision making with corresponding assumption of :Responsibility The purpose of the Industrial Employment Act is to standardize :Working conditions Participation in decision is the negligible form of participation. False Manual need not be revised periodically. False On short term basis an overtime may be an alternative to :Recruitment What are the stapes in job analysis? Select a jobs , Gather data on job. , Prepare job descriptions Under ID Act, unfair acts on the part of employers, workmen or trade unions are called unfair labour practices. False Labour turnover can be reduced through induction.

  Correct Answer    True/False   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    True/False   Question     Correct Answer    Match The Following   Question   Indirect benefits Factors affecting compensation Incentive system Group incentive plan  Multiple Choice Single Answer   Question     Correct Answer    Match The Following   Question   Grievance Redressal System Performance Appraisal ratings Updation of Personnel Manual Policy serves as  Multiple Choice Single Answer   Question     Correct Answer  

True The method of recruitment would depend on the budget allocation to the process. False Management development concentrate on :Learning & Change process Job analysis can help in ________. Strategic planning The Standing Orders Act is applicable to industrial establishments in which 50 or more workmen are employed. False   Correct Answer   Medical benefit Supply & demand Piece work Cost reduction plan Direct compensation includes:Wages   Correct Answer   To reduce grievances O, VG, G, A, I. Periodically Guide Aims of Personnel Administration is:Getting cooperation of people

 Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer  

Which are the external influences? Technology , Economic condition , Unions In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee gets:More salary , Higher authority , Responsibility Various theories to study an impact of compensation on employee behavior are: Reinforcement theory , Expectancy theory , Equity theory Process of selection includes:Preliminary screening , Interviews , Employment tests Personnel man must be a person who must have the following:Sensibility , Conceptual Skill , Human relation skill Disadvantages of merit based promotions are:Measurement of merit is highly difficult , Many people distrust the management's integrity in judging merit , The techniques of merit measurement are subjective All applicants are asked to fill up an:Application blank BIR Act lays special emphasis on:Collective bargaining , Prevention of strikes , Prevention of lockouts The key to a successful human resource planning is:An information Grievance & complaints can be reduced through Communication

 Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer  

When the recruitment is urgent recruitment may be conducted by ________. Walk-in-interviews The benefit to the workers under the Employment Exchange is to register only at one place for employment instead of contacting number of:Potential employers The trade unions are not prepared to divert themselves of their power in:Bargaining Proper grievance procedure is followed involving both:Union & management Organization can cope up with change with: Quality improvement program Information Technology helps the business in:Restructuring , Reengineering , Outsourcing The Personnel Department along with the support of Line Managers shall be responsible for:Training & development Demotions are less frequently used as it affects the employees':Career prospects & morale Qualities of personnel Manager is:Support to top management Special features of the BIR Act are:Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal

 Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer

The campus recruitment process is generally repeated:Every year Following are measures of effectiveness of personnel function. Relatedness of pay to performance , Reduced grievances , Improved moral What are the stapes in job analysis? Select a jobs , Gather data on job. , Prepare job descriptions Under BIR Act an Appellate court hears appeals against the orders of:The Registrar of Union , Labour Commissioner , Wage boards The objective of ID Act is higher productivity which contributes to the Country's prosperity The employees whose quality & quantity of work is unsatisfactory, can be because of the following:Lack of abilities , Training , Motivation The policy serves as a:Guide The Contract Labour act provides for:Abolition of contract labour , Improve conditions of work , Provision for health & welfare The objective of ID Act is to:Improve service conditions Decision of Works Committee are:Recommendatory

  Question     Correct Answer    Select The Blank   Question     Correct Answer    True/False   Question     Correct Answer    True/False   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question  

Job descriptions may be used to set up:Goals , Targets , Standards of performance The composition of Works Committee is consisting of equal numbers from ________. Employer & employees Gratuity is paid at the rate of 18 day s wages for every completed year of service False Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes. False Before any behavior has taken place the consequences of undesirable behavior are communicated to the employee. True Personnel man must be a person who must have the following:Sensibility , Conceptual Skill , Human relation skill Grievance & complaints can be reduced through Communication A policy is a rule of predetermined :Course of action Following actions are initiated by HR department in Performance Appraisal System :Devising appropriate appraisal system , To train the line managers , To device norms & instruments for employees appraisal periodically Trade union prefer ________ as a sole basis of promotion.

  Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    True/False   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question  

Seniority Works Committee is related with :Latrines , Urinals , Temperature The ten years of a career are termed as the Establishment stage. False Analyze & solve problems from a ________ oriented point of view. Profit BIR Act lays special emphasis on :Collective bargaining , Prevention of strikes , Prevention of lockouts Job enrichment is ________ loading of the job. Vertical Which are the key factor in the management of human component? Land , Material , Money Who can conduct Orientation Program? Operating Manager Job descriptions may be used to set up :Goals , Targets , Standards of performance What is Job analysis? Systematic process of collecting information about job. The year ________ was witnessed as the year of industrial unrest. 1920 Personnel Administration is connected with :-

  Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Select The Blank   Question     Correct Answer    Match The Following   Question   BIR Act Standing orders Industrial dispute Accumulation of leave  True/False   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer

Employee Following are the purposes of promotion :To promote employee's self development by reducing labour turnover , To built loyalty & to boost morale , To reward loyal employees ________ is a tool of data collection. Questionnaire The policy of the Management is to assure ________. Security of the employment   Correct Answer   Prevention of strikes & lockouts Rules of conduct Regarding employment 30 days Temporary shortage of manpower can not manage through overtime. False Aims of Personnel Administration is :Getting cooperation of people Continuous communication with employees about change is not required False Labour turnover can be reduced through induction. True Oral reprimand is sufficient to achieve :Desired results

  Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer  

Principle of Personnel Administration is:Scientific Selection The employees whose quality & quantity of work is unsatisfactory, can be because of the following :Lack of abilities , Training , Motivation The important forms in which workers can participate in management are :Information sharing The well established bases of promotion are qualification & productivity. False Problem solving approach method identifies problems which may be interfering with________. Employee performance Employees are demoted on :Disciplinary grounds Which of the following makes employee more competent? Job rotation Under the Employment Exchange Act all employers are obliged to inform employment exchanges of :Vacancies occurring Organization can cope up with change with : Quality improvement program Following are the types of audit in personnel department. Audit of managerial compliance , Audit of employee satisfaction , Audit of Corporate strategy

 True/False   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer

Job specification is not related to Qualification of job the holder. False HRIS can be useful for almost all the :Personal functions Employee can perform in friendly environment. True The following are the benefits provided under ESI Act :Sickness benefit , Funeral benefit , Medical benefit Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation. Various jobs The Works Committee are set up under the ________. Industrial Dispute Act How training need can be assessed? Through Performance Appraisal form Participation is impossible at all levels of management. False Employee should participate in the decision making process. True The supervisor ranks all the persons in his department from the best to the worst using a specified overall:Criterion

  Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    True/False   Question     Correct Answer    Select The Blank   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer  

Through web pages, prospective applicants can obtain information about:Application procedure Design of compensation programmes is significant in:Personnel management Collective bargaining function comes under:Firefighting & Legal Role One of the most cost effective methods of screening applications is to use:Educational accomplishments It is mandatory in all States to inform the employment exchange of vacancies at workmen level. False Integrating the human resources function with business is not a goal of Personnel Department False ________ is managerial function. Controlling Personnel department plays an important role in ________. Handling disagreements Through web pages, prospective applicants can obtain the data about the company for :Its services , Employment opportunities , Its products Forced choice method reduces ________, it is easy to administer & fits a variety of jobs. Raters bias

 True/False   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer

Job of similar responsibilities must be placed in the same grade. True The MBO approach involves establishing performance goals jointly by Superior & subordinates. True Role of Personnel Administrator consists of :Fire fighting Role , Counselor's Role , Legal Role The compensation practices differ in the following ways :Structure , Mix , Quantum Participative forms prevalent in India are:Works Committees , Joint Management Councils , Joint Councils The problem with subjective method is the bias of the rater. Some of the common biases are:Halo effects , Contrast error , Personal prejudice Methods of forecasting demand for human resources are :Expert estimates , Trend projection , Unit level demand forecasting Merit denotes the :Past achievement Personnel Administration can contribution in. Solving the Problems , Interpretation of cost & benefits , Salary Package Management by Objectives is a system of ________. Performance Appraisal

  Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer  

Promotion is an advancement of a employee to a better job in terms of :Higher responsibility The disadvantages of hot stove rule & progressive discipline are that they focus on:Past behavior Personnel Department audit involves Timely compliance with legal requirements Who Make or mar any organization? Men Under the trusteeship, the inherent responsibility of business enterprises is towards it's :Consumers , Workers , Shareholders Contents of Personnel Manual are :Organizational goals & objectives , Personnel Policy , Role of Personnel Department What is the action involved in job redesign? Job rotation The main objective of the Payment of Wages Act is to ________ in payment of wages. Avoid unnecessary delay The disciplinary action is not directed towards a person, it is meant to eliminate: Undesirable behavior Through human resource information system data is :Acquired , Analyzed , Stored

 Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    True/False   Question     Correct Answer    Select The Blank   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer

Which is internal influence in the organization? Goals & Objective Which are the external influences? Technology , Economic condition , Unions The purpose of the Industrial Employment Act is to standardize :Working conditions What is necessary to maintain harmonious employee relation? Constant dialogue Employment agencies normally recruit at lower & middle management level False The Standing Orders Act is applicable to industrial establishments in which 50 or more workmen are employed. False Transfer is a ________. Horizontal job assignment ________ is a function of Personnel department Training Various theories to study an impact of compensation on employee behavior are : Reinforcement theory , Expectancy theory , Equity theory The benefit to employer under the Employment Exchange is that he has a wider choice of :Applicants

  Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    Select The Blank   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer

The following are the benefits provided under ESI Act :benefit , Funeral benefit , Medical benefit Through web pages, prospective applicants can obtain information about :Application procedure Shortage of highly skilled manpower with short period but non recurring in nature can be solved through :Consultants The Personnel Department along with the support of Line Managers shall be responsible for :Training & development It is Management prerogative to accept the suggestions of workers. True Many organizations have their own ________ where prospective applicants can obtain data. Web pages Article 43 'A' was inserted in the constitution under the ________. Directive Principles of State Policy New technology & new method of operation demands for :New & higher level skills Compensation practices are ________ across companies & across jobs. Different Advantages of career planning are :Reduces turnover , Tap potentials of employees , Motivates employees

  Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question  

The process of Job Analysis involves :Clear understanding of the job. Which is external influence in the organization? Govt. Rules & Regulation. Assessment centers gives idea about________ Promotable employee Problem solving approach method identifies problems which may be interfering with employee performance. True Performance appraisal indicates how the employees has performed on the :Job Objective of Personnel Administration is:Ensure compliance with law The composition of Works Committee is consisting of equal numbers from ________. Employer & employees Level of expertise of employee can be determined through ________. Competency Mapping Job enrichment increases :Responsibility , Autonomy , Control Job analysis provides information on :Educational qualifications , Training , Experience As per the Edward Flippo Personnel Administration is :-

  Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Match The Following   Question   Objective of personnel administration Contribution of personnel administration Developing human resources Maintaining & protecting human resources  True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    True/False   Question     Correct Answer    Select The Blank   Question     Correct Answer    Select The Blank   Question     Correct Answer  

Maintenance of Human Resource , Integration of Human Resource , Development of Human Resource Organizations visit campuses to recruit candidates for ________. Entry level positions Qualities of personnel Manager is :Support to top management   Correct Answer   Achieve organization goals Analyze & solve problems Career planning Evaluation Key result areas are related to Target / Goals of the job holder. True Special features of the BIR Act are :Establishing an Industrial Court , Establishing Labour Court , Making victimization illegal Morale of the employee can be improved through________. Climate Surveys Compensation should not ensure internal equity. False Advertisement is an ________ of seeking recruits. Effective way Issues of collective bargaining and ________ are outside the scope of council. Individual grievances

 Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    True/False   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer

Criteria for selection includes :Educational accomplishments , Experience , Personal characteristics Job analysis can help in ________. Strategic planning Collective bargaining function comes under :Firefighting & Legal Role The creation of new rights as between employer & workers should be outside the jurisdiction of the :Participation schemes Characteristics of personnel Manager is:Specialist in organization theory Direct compensations are medical benefits, paid leave & insurance. False Participative forms prevalent in India are:Joint Councils , Works Committees , Joint Management Councils The advertisement does not necessarily create a positive image of the company False Job analysis is a systematic process of collecting information about a job. True Following are measures of effectiveness of personnel function. Relatedness of pay to performance , Reduced grievances , Improved moral

  Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    True/False   Question     Correct Answer    True/False   Question  

Employees wish to know what career advancements opportunities are available in the :Organization Organization cant give Layoffs to surplus employee. False The supervisor ranks all the persons in his department from the best to the worst using a specified overall:Criterion ________ can reduces anxiety in the new employee. Induction The Payment of Bonus Act gives employees a statutory rights to obtain a ________in the profits of the company. Share The key to a successful human resource planning is :An information Outsourcing is a viable solution for the companies that do not have sufficient work for :Full time employees ________ means limitation of organized action. Directing It is difficult to measure service & judge the seniority. False A grout without leader is given a topic for discussion & asked to arrive at a group decision.

  Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question  

False Solutions to surplus employees are :Attrition , Early retirement , Layoffs The factors affecting the process of recruitment are :Organization's policy , Government Policy , Local market Career development provides a supply of :Talents & abilities Effective employee compensation leads to improvements in employee's :Absenteeism Personnel Department can not contribute for organization strategy. False Induction also helps to old employees. False The benefit to the workers under the Employment Exchange is to register only at one place for employment instead of contacting number of :Potential employers Potential of managers may be assessed through :Assessment centers Individual abilities can be expanded by enrolling for :Training programmes , Acquiring additional degree , Seeking new work assignments Bombay Industrial Relation Act 1946 provides guidelines for the relationship between :-

  Correct Answer    True/False   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Match The Following   Question   Change Diagnosis External influences

Employees & employer Personnel department plays important role in managing change True Under BIR Act a union having a minimum membership of ________of the employees is called a Representative union. 0.25 Human recourse planning becomes easier because skills available in the organization are :Documented Approaches to discipline are :Hot stove rule , Warning , Immediate burn Employees have certain expectations from the organization regarding their :Career development Management prefer merit as the basis of ________. Promotion Information Technology helps the business in :Restructuring , Reengineering , Outsourcing An effective organization must meet both company's objectives & employee ________. Needs   Correct Answer   Empowerment Pilot Study Technology

Internal factor  Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer

Leadership Participation enhances employees ability to influence decision making with corresponding assumption of :Responsibility Each person has a unique ________. Personality Which is the last stapes in training? Out put of training. Standard disciplinary action can be taken by line managers in any unit with the help of a panel of experts available:On line Through web pages, prospective applicants can obtain the data about the company for :Its products , Its services , Employment opportunities ________ has impact on employee's behavior at work. Nuclear Family Mediation is different from :Arbitration Transfer is viewed as a change in assignment in which the employee moves from ________. One job to another ________ energizes human behavior to achieve goals. Motivation

  Question     Correct Answer    Match The Following   Question   Contribution of personnel administration Developing human resources Maintaining & protecting human resources Objective of personnel administration  True/False   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Match The Following   Question   Head hunters Urgent recruitment Cost effective method of screening applications Medical examinations  True/False   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer

The Employment Exchange Act is intended for the benefit of the :Employer & worker   Correct Answer   Analyze & solve problems Career planning Evaluation Achieve organization goals To conduct compensation survey data should be manipulated. False In majority of the companies increments are linked with :Performance Factories Act aims at protecting employees from exploitation by the :Employer   Correct Answer   Higher level managerial positions Walk-in-interviews Educational accomplishments After offer letter Case method is one of the training type. True HRIS provides detailed information & facilitates Personnel decisions. True Types of manifestation of conflicts of unions are :Non-co-operation , Arguments , Hostility

  Question     Correct Answer    Select The Blank   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    True/False   Question     Correct Answer    True/False   Question     Correct Answer  

What is quality circles? Small group of people who solve the problem. Discipline is a process to correct & mould employees for ________. Better performance Information Technology reverses the effect of ________. Bureaucracy Salary structure is developed by :Job evaluation The Personnel department can create formal procedure for ________. Problem solving The Contract Labour act provides for :Abolition of contract labour , Improve conditions of work , Provision for health & welfare The campus recruitment process is generally repeated :Every year ________ can be utilized for employees promotion & progress from one stage to another stage. Job analysis data Personnel department has to design the organizational structure which should be in tune with the Organization's strategies. True The policy of the organization is to give top priority to Human Resource Development. True

 True/False   Question     Correct Answer    Select The Blank   Question     Correct Answer    Match The Following   Question   IT process in Personnel Management HRIS Online panel of experts Online guidelines to line managers  Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question  

Production transfers are caused due to changes in market demand. False Some appraisers, at times, rate persons they like ________ than those they do not like. Higher   Correct Answer   Reduction in cost Facilitates Personnel decisions Standard disciplinary actions Organizational development Who is appointed by Govt. to solve labour dispute? Labour Commissioner Following is the internal way of human resources supply:Human Resources Audit The trade unions are not prepared to divert themselves of their power in :Bargaining Participation involves parting with :Power Process of selection includes :Preliminary screening , Interviews , Employment tests Decision of Works Committee are :Recommendatory Challenge in front of personnel department is of :-

  Correct Answer    Match The Following   Question   Growth Phase Industry Shift phase Major integration phase Turnaround phase  Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question  

Recruit & retain qualified persons   Correct Answer   Clear Vision Comfortable with ambiguity Visualize picture Motivate people Personal characteristics such as age & marital status may be essential for certain jobs & hence needs to be :Specified Job description may be used to set up goals and targets and :Standards of performance An exit interview provides last opportunity to discover the nature of dissatisfaction. True ________ is a first stapes of training procedure. Identify training requests. Job descriptions & job specifications provide information for advertisement for: The position Only________ jobs are needed to take up for job analysis study. Critical Mediation is different from :Awards The appraiser offers assistance to the appraisee to improve performance & must identify :-

  Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer

Specific action plans What is job rotation? Employee are moved to variety of jobs There are external & internal influences on the organization. True It is Management prerogative to accept the suggestions of workers. False Procedure for training includes the following :Identify training needs , Specify training objectives , Design training methods One of the most cost effective methods of screening applications is to use :Educational accomplishments Audit of employee satisfaction contains Employee need What is the critical function of personnel administration? Employee relations What are the stapes in job analysis? Select a jobs , Gather data on job. , Prepare job descriptions The policy serves as a :Guide The workers interest lies in improving their:Earnings

  Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer  

In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee gets :More salary , Higher authority , Responsibility Proper grievance procedure is followed involving both :Union & management The method of recruitment would depend on the budget allocation to the process. False Career planning is viable way to meet the organization's ________. Internal staffing requirements Through the process of appraisal employee skills, abilities, potential and aptitude is :Identified The company appoints trained psychologists who acts as :Counselors Demotions are less frequently used as it affects the employees' :Career prospects & morale It is an assumption that the employee learn more with the :Length of service The Payment of Bonus Act gives employees a statutory right to obtain a _____in the profits of the company. Share Personal department must have the knowledge of:Employee's attitudes & work preferences

 Select The Blank   Question     Correct Answer    Match The Following   Question   Procedure of training Induction Reduces Training Type of training  Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Single Answer

When the recruitment is urgent recruitment may be conducted by ________. Walk-in-interviews   Correct Answer   Identify training needs Turnover Exposed to new idea Job rotation In up gradation the job is upgraded in the organizational hierarchy, and the result of which the employee gets More salary , Higher authority , Responsibility Personnel man must be a person who must have the following:Sensibility , Conceptual Skill , Human relation skill Multiple Choice Single Answer The Payment of Bonus Act gives employees a statutory rights to obtain a _____in the profits of the company. Share Job evaluation is the process by which relative worth of ________ in the organization is determined for the purpose of salary computation. Various jobs Direct compensation includes :Wages The recruitment agency is paid certain % of the incumbents' salary as professional charges. False

  Question     Correct Answer    True/False   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Select The Blank   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer  

All applicants are asked to fill up an :Application blank There is only one theory which explains the impact of compensation on employee behavior. False Participation in decision is the negligible form of participation. False Employees are demoted on :Disciplinary grounds Many organizations have their own ________ where prospective applicants can obtain data. Web pages Solutions to surplus employees are :Attrition , Early retirement , Layoffs Oral reprimand is sufficient to achieve :Desired results Matters such as wages, bonus etc. which are the subjects of collective bargaining are included in the perview of Workers Participation Schemes. False Human recourse planning becomes easier because skills available in the organization are :Documented Participative forms prevalent in India are:Joint Councils , Works Committees , Joint Management Councils

 Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    True/False   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Match The Following   Question   Demotion Rotation transfer Measurement of merit Transfer  True/False   Question   Personal characteristics such as age & marital status may be essential for certain jobs & hence needs to be :Specified Employment agencies normally recruit at lower & middle management level False Under the trusteeship, the inherent responsibility of business enterprises is towards it's :Consumers , Workers , Shareholders Which are the external influences? Technology , Economic condition , Unions Promotion is an advancement of a employee to a better job in terms of :Higher responsibility The Standing Orders Act is applicable to industrial establishments in which 50 or more workmen are employed. False Standard disciplinary action can be taken by line managers in any unit with the help of a panel of expert available On line   Correct Answer   Lower level job To increase the versatility of employees Highly difficult Reduces monotony & boredom Organization cant give Layoffs to surplus employee.

  Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Multiple Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer    Multiple Choice Single Answer   Question     Correct Answer  

False Job description may be used to set up goals and targets and :Standards of performance Various theories to study an impact of compensation on employee behavior are : Reinforcement theory , Expectancy theory , Equity theory Individual abilities can be expanded by enrolling for :Training programmes , Acquiring additional degree , Seeking new work assignments Multiple Choice Single Answer Participation enhances employees ability to influence decision making with corresponding assumption of:Responsibility How organization can maintain their competitive edge? Produce & Provide quality goods & services at competitive prices. Short Term shortage of manpower problem can be solved through :Overtime

Personnel Administration    Assignment ‐1  1. Post independence labours legislations enact in India are              ‐Labour dispute act‐1947              ‐Indistrial Enployment act 1946              ‐Factory Act 1948    2.Development of personnel administration in India was  started in the year 1920    3.Personnel management is workforce centered    4.The three dimension of PM contains  ‐Personnel aspect  ‐welfare aspect  ‐Industrial relation aspect    5. Earning is stimulated by desire for –change    6. Human resource is now assuming a greater role in –strategic business partner    7.The starting point for job evaluation is –job analysis    8. Indivisual perceived to understand the current direction—incompetency    9. Communication in HR development is indirect (FALSE)    10. System which replace human labour by machine‐‐‐modernization    11.Internal mobility in an organization  includes—    12.The central idea of personal management is‐‐‐ 

  13.Internal criteria are related to ultimate purpose of the programe (T/F)    14. Solution to surplus employee  ‐attrition  ‐early retirement  ‐layoff    15. The upper limit of actual wage is living wage    16.Direct compensation  ‐wages  ‐salary  ‐bonuses or commissions    17. Various compensation theory are  ‐Reinforcement theory  ‐expectancy  ‐Equity theory    18.The well –established bases of promotion are seniority and merit(True)    19. Participative forms are prevalent in India are‐  ‐work committees  ‐joint management councils  ‐joint councils    20. Industrial units of employees >500 workmen   are to constitute a shop council for each  dept.    21. Advantages of employee wellness program  ‐productivity 

‐cost control  ‐emphasize team work    22. Leading ERP solutions provides e_learning modules which comprises  ‐Learning Administration Components  ‐Learning Interaction components  ‐strategic enterprise components      Assignment ‐2    1.A country’s system of industrial relation rest on—society    2. Efficency of labour may also be expressed in terms of‐‐‐              ‐unit of physical output              ‐output per man hour              ‐output per man shift    3. HRM system means              ‐designing HR  policies              ‐procedures and rules              ‐HR direction    4. Dean of the school of Business administration at the University of Massachusetts ‐Dr  George S.Odiorne    5. The nature HR management is –strategic    6. Leadership is all about‐‐‐influencing people               7. Outcome may be ‐‐‐   

8. Career anchor include              ‐managerial competency              ‐technical‐functional competency              ‐search for security    09. Job stress can only be manifested itself in negative ways. (T/F)    10. The level of wage‐related to earning capacity and worklood is— a fair wage    11. The conventional view about the role of a trainer is to conduct training programe (T)    12. Bonus paid as per statuary norms and regulations.    13. Training manager‐‐‐‐‐‐‐    14. Match the following  1st step of success plan‐‐‐management staffing plan  3rd step of success plan‐‐‐creation of congenial environment  4th step of success plan‐‐‐appraisal  5th step of success plan‐‐‐preparation of management resource industry    15. Adults are motivated to learn by both extrinsic and intrinsic motivators (T)    16. Need theory help to explain the value that a person places on certain‐‐‐outcomes?    17. Match the following  Contract of labour act‐‐‐1970  Industrial dispute act‐‐‐‐1947  Factory act‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐1948  Payment of bonus act ‐‐‐1965    18. ERP stands for: Enterprise Resource planning 

  19. Components of compensation system              ‐job description and analysis              ‐job evaluation              ‐pay structure              ‐salary survey 

 Multiple Choice Multiple Answer    Question    Advantages of career planning are :‐  Reduces turnover , Tap potentials of employees , Motivates 

  Correct Answer    employees  

  Your Answer    Motivates employees , Reduces turnover , Tap potentials of employees      True/False    Question    relation.  To remain competitive, organization needs to build positive employee    

  Correct Answer   

False 

  Your Answer    False     True/False    Question    It is difficult to measure service & judge the seniority.  False    

  Correct Answer   

  Your Answer    False      

 Multiple Choice Single Answer    Question    Personnel Administration is connected with :‐  Employee 

  Correct Answer   

  Your Answer    Employee      

 Multiple Choice Multiple Answer    Question    Process of selection includes :‐  Preliminary screening , Interviews , Employment tests  

  Correct Answer   

  Your Answer    Preliminary screening , Interviews , Employment tests  

 

  

 Multiple Choice Multiple Answer    Question    Which are the internal factors?  Organization culture , Leadership , Strategy  

  Correct Answer   

  Your Answer    Organization culture , Leadership , Strategy       

 Multiple Choice Single Answer    Question    Which of the following increases responsibility of employee?  Job Enrichment 

  Correct Answer   

  Your Answer    Job Rotation      

 Select The Blank    Question    The Works Committee are set up under the ________.  Industrial Dispute Act 

  Correct Answer   

  Your Answer    Industrial Dispute Act     True/False    Question    Direct compensations are medical benefits, paid leave & insurance.  False    

  Correct Answer   

  Your Answer    False     True/False    Question    Development.  The policy of the organization is to give top priority to Human Resource    

  Correct Answer   

True 

  Your Answer    True 

 

  

 Multiple Choice Single Answer    Question    Short Term shortage of manpower problem can be solved through :‐  Overtime 

  Correct Answer   

  Your Answer    Recruitment      

 Multiple Choice Single Answer    Question    The Contract Labour Act was passed to prevent exploitation of :‐  Contract labour 

  Correct Answer   

  Your Answer    Contract labour      

 Multiple Choice Multiple Answer    Question    Following are the purposes of promotion :‐ 

  Correct Answer    To promote employee's self development by reducing labour turnover  , To built loyalty & to boost morale , To reward loyal employees     Your Answer    To promote employee's self development by reducing labour turnover , To  built loyalty & to boost morale , To reward loyal employees       

 Multiple Choice Single Answer    Question    Objective of Personnel Administration is:‐  Ensure compliance with law 

  Correct Answer   

  Your Answer    Ensure compliance with law      

 Multiple Choice Multiple Answer    Question    Methods of forecasting demand for human resources are :‐  Expert estimates , Trend projection , Unit level demand forecasting  

  Correct Answer   

  Your Answer    Budget , Expert estimates , Trend projection       

 Select The Blank    Question    The Personnel department can create formal procedure for ________.  Problem solving 

  Correct Answer   

  Your Answer    Problem solving      

 Select The Blank    Question    Each person has a unique ________.  Personality 

  Correct Answer   

  Your Answer    Personality      

 Multiple Choice Multiple Answer    Question    What are the objectives of training?  Exposure to new idea , Expanding knowledge , To Motivate 

  Correct Answer    employees  

  Your Answer    Exposure to new idea , Expanding knowledge , To Motivate employees       

 Multiple Choice Multiple Answer    Question    Job descriptions may be used to set up :‐  Goals , Targets , Standards of performance  

  Correct Answer   

  Your Answer    Goals , Targets , Standards of performance       

 Multiple Choice Single Answer    Question    Which of the following is the Managerial function of Personnel  Administration? 

  Correct Answer   

Planning 

  Your Answer    Planning      

 Multiple Choice Multiple Answer    Question    Under BIR Act an Appellate court hears appeals against the orders of :‐  The Registrar of Union , Labour Commissioner , Wage boards  

  Correct Answer   

  Your Answer    The Registrar of Union , Labour Commissioner , Wage boards       

 Multiple Choice Single Answer    Question    Promotion is an advancement of a employee to a better job in terms of :‐  Higher responsibility 

  Correct Answer   

  Your Answer    Higher responsibility     True/False    Question    Consultative participation involves a higher degree of sharing views.  True    

  Correct Answer   

  Your Answer    True      

 Multiple Choice Multiple Answer    Question    The advantage of self appraisal is that, the employee :‐ 

  Correct Answer    Has an opportunity to correct himself , Is involved , Is committed to  the appraisal process     Your Answer    Is involved , Is committed to the appraisal process , Has an opportunity to  correct himself       

 Select The Blank 

  Question   

The policy of the Management is to assure ________.  Security of the employment 

  Correct Answer   

  Your Answer    Security of the employment      

 Select The Blank    Question    ________.  The objective of ID Act is higher productivity which contributes to the 

  Correct Answer   

Country's prosperity 

  Your Answer    Country's prosperity      

 Multiple Choice Single Answer    Question    Merit denotes the :‐  Past achievement 

  Correct Answer   

  Your Answer    Past achievement      

 Select The Blank    Question    ________.  The composition of Works Committee is consisting of equal numbers from 

  Correct Answer   

Employer & employees 

  Your Answer    Employer & employees     True/False    Question    Personnel department plays important role in managing change  True    

  Correct Answer   

  Your Answer    False      

 Multiple Choice Single Answer    Question    Aims of Personnel Administration is :‐  Getting cooperation of people 

  Correct Answer   

  Your Answer    Getting cooperation of people      

 Multiple Choice Single Answer    Question    Proper grievance procedure is followed involving both :‐  Union & management 

  Correct Answer   

  Your Answer    Union & management      

 Select The Blank    Question    Advertisement is an ________ of seeking recruits.  Effective way 

  Correct Answer   

  Your Answer    Effective way      

 Multiple Choice Single Answer    Question    Salary structure is developed by :‐  Job evaluation 

  Correct Answer   

  Your Answer    Job evaluation      

 Multiple Choice Multiple Answer    Question    Solutions to surplus employees are :‐  Attrition , Early retirement , Layoffs  

  Correct Answer   

  Your Answer    Attrition , Early retirement , Layoffs       

 Select The Blank    Question    An effective organization must meet both company's objectives &  employee ________.    Correct Answer    Needs 

  Your Answer    Needs      

 Multiple Choice Multiple Answer    Question    Criteria for selection includes :‐  Educational accomplishments , Experience , Personal characteristics  

  Correct Answer   

  Your Answer    Educational accomplishments , Experience , Personal characteristics      True/False    Question    Labour turnover can be reduced through induction.  True    

  Correct Answer   

  Your Answer    True      

 Select The Blank    Question    The Minimum Wages act fixes & revises minimum wages for a certain class  of workmen to prevent exploitation of ________.    Correct Answer    Unorganized labour 

  Your Answer    Unorganized labour      

 Select The Blank    Question    Shop Council for each department in an industry where ________  workmen are employed.    Correct Answer    500 or more 

  Your Answer    500 or more 

 

  

 Multiple Choice Single Answer    Question    Human recourse planning becomes easier because skills available in the  organization are :‐    Correct Answer    Documented 

  Your Answer    Documented      

 Multiple Choice Single Answer    Question    Outsourcing is a viable solution for the companies that do not have  sufficient work for :‐    Correct Answer    Full time employees 

  Your Answer    Full time employees     True/False    Question    Compensation should not ensure internal equity.  False    

  Correct Answer   

  Your Answer    False      

 Multiple Choice Multiple Answer    Question    Works Committee normally deal with :‐  Ventilation , Lighting , Sanitation  

  Correct Answer   

  Your Answer    Ventilation , Lighting , Sanitation       

 Select The Blank    Question    The year ________ was witnessed as the year of industrial unrest.  1920 

  Correct Answer   

  Your Answer    1920      

 Match The Following  Question    Difficult employees  company rules    Constructive approach to discipline    Serious offence    corrective discipline         Non compliance with rules  Non compliance with rules  Written reprimand  Written reprimand  Root out causes  Root out causes  Consistently breaks company rules  Consistently breaks  Correct Answer  Your Answer 

 Match The Following  Question    Objective of industry    Maintenance of work force  Welfare Activity    Principles of Personnel Administration    Personnel Manager has to have support  Top Management  Top Management  Dignity of labour  Dignity of labour  Labour Welfare Activity  Labour  Profit  Profit  Correct Answer  Your Answer 

     True/False    Question    It is mandatory in all States to inform the employment exchange of  vacancies at workmen level.    Correct Answer    False    

  Your Answer    True         

 Multiple Choice Single Answer    Question    Factories Act aims at protecting employees from exploitation by the :‐  Employer 

  Correct Answer   

  Your Answer    Managers      

 Multiple Choice Single Answer    Question    Oral reprimand is sufficient to achieve :‐  Desired results 

  Correct Answer   

  Your Answer    Desired results      

 Multiple Choice Multiple Answer    Question    Procedure for training includes the following :‐  Identify training needs , Specify training objectives , Design training 

  Correct Answer    methods  

  Your Answer    Identify training needs , Specify training objectives , Design training  methods       

 Multiple Choice Single Answer 

  Question    The benefit to the workers under the Employment Exchange is to register  only at one place for employment instead of contacting number of :‐    Correct Answer    Potential employers 

  Your Answer    Potential employers     True/False    Question    Job specification is not related to Qualification of job the holder.  False    

  Correct Answer   

  Your Answer    False      

 Multiple Choice Multiple Answer    Question    Personnel Management helps in :‐ 

  Correct Answer    Identifying the best talent , Attracting & retain capable person ,  Motivating personnel to achieve excellence in work.     Your Answer    Identifying the best talent , Attracting & retain capable person , Motivating  personnel to achieve excellence in work.       

 Multiple Choice Single Answer    Question    Career development provides a supply of :‐  Talents & abilities 

  Correct Answer   

  Your Answer    Talents & abilities      

 Select The Blank    Question    Transfer is viewed as a change in assignment in which the employee moves  from ________.    Correct Answer    One job to another 

  Your Answer    One job to another 

   True/False 

  

  Question    Problem solving approach method identifies problems which may be  interfering with employee performance.    Correct Answer    True 

  Your Answer    True      

 Multiple Choice Multiple Answer    Question    The compensation practices differ in the following ways :‐  Structure , Mix , Quantum  

  Correct Answer   

  Your Answer    Structure , Mix , Quantum       

 Multiple Choice Single Answer    Question    Who is appointed by Govt. to solve labour dispute?  Labour Commissioner 

  Correct Answer   

  Your Answer    Labour Commissioner      

 Multiple Choice Single Answer    Question    Characteristics of personnel Manager is:‐  Specialist in organization theory 

  Correct Answer   

  Your Answer    Specialist in organization theory      

 Select The Blank    Question    ________ is a first stapes of training procedure.  Identify training requests. 

  Correct Answer   

  Your Answer    Identify training requests. 

 

  

 Multiple Choice Multiple Answer    Question    Satisfactory resolution of the disputes may avoid the following :‐  Ill will , Strikes , Non co‐operative actions  

  Correct Answer   

  Your Answer    Ill will , Strikes , Non co‐operative actions       

 Select The Blank    Question    council.  Issues of collective bargaining and ________ are outside the scope of 

  Correct Answer   

Individual grievances 

  Your Answer    Individual grievances      

 Match The Following  Question    Head hunters  positions    Urgent recruitment    Cost effective method of screening applications    Past performance    Medical examinations         After offer letter  After offer letter  Educational accomplishments Walk‐in‐interviews  Walk‐in‐interviews  Higher level managerial positions  Higher level managerial  Correct Answer  Your Answer 

 Multiple Choice Single Answer 

  Question   

Collective bargaining function comes under :‐  Firefighting & Legal Role 

  Correct Answer   

  Your Answer    Firefighting & Legal Role      

 Select The Blank    Question    The main objective of the Payment of Wages Act is to ________ in  payment of wages.    Correct Answer    Avoid unnecessary delay 

  Your Answer    Avoid unnecessary delay      

 Select The Blank    Question    Discipline is a process to correct & mould employees for ________.  Better performance 

  Correct Answer   

  Your Answer    Better performance      

 Multiple Choice Multiple Answer    Question    Personnel man must be a person who must have the following:‐  Sensibility , Conceptual Skill , Human relation skill  

  Correct Answer   

  Your Answer    Sensibility , Conceptual Skill , Human relation skill      True/False    Question    Eligibility for gratuity is minimum 10 years of service.  False    

  Correct Answer   

  Your Answer    False      

 Multiple Choice Multiple Answer 

  Question   

Role of Personnel Administrator consists of :‐  Fire fighting Role , Counselor's Role , Legal Role  

  Correct Answer   

  Your Answer    Fire fighting Role , Counselor's Role , Legal Role       

 Select The Blank    Question    Personnel Administration is concerned with managing people at________.  Work 

  Correct Answer   

  Your Answer    Work      

 Multiple Choice Single Answer    Question    Who Make or mar any organization?  Men 

  Correct Answer   

  Your Answer    Men      

 Select The Blank    Question    Due to Information Technology salary administration becomes ________.  Easier 

  Correct Answer   

  Your Answer    Easier      

 Multiple Choice Single Answer    Question    Principle of Personnel Administration is:‐  Scientific Selection 

  Correct Answer   

  Your Answer    Training     True/False    

  Question   

Production transfers are caused due to changes in market demand.  False 

  Correct Answer   

  Your Answer    True     True/False    Question    Continuous communication with employees about change is not required  False    

  Correct Answer   

  Your Answer    False      

 Select The Blank    Question    ________ has impact on employee's behavior at work.  Nuclear Family 

  Correct Answer   

  Your Answer    Nuclear Family      

 Multiple Choice Single Answer    Question    The policy serves as a :‐  Guide 

  Correct Answer   

  Your Answer    Guide      

 Multiple Choice Single Answer    Question    What is job rotation?  Employee are moved to variety of jobs 

  Correct Answer   

  Your Answer    Employee are moved to variety of skill      

 Select The Blank 

  Question   

Personnel department plays an important role in ________.  Handling disagreements 

  Correct Answer   

  Your Answer    Handling disagreements      

 Multiple Choice Single Answer    Question    Generally evaluations are conducted :‐  Annually 

  Correct Answer   

  Your Answer    Annually     True/False    Question    Personnel department has to design the organizational structure which  should be in tune with the Organization's strategies.    Correct Answer    True    

  Your Answer    True     True/False    Question    Measurement of merit is very easy.  False    

  Correct Answer   

  Your Answer    False      

 Multiple Choice Single Answer    Question    It is necessary for the effective functioning, to promote the interest of :‐  Both the parties 

  Correct Answer   

  Your Answer    Both the parties      

 Multiple Choice Multiple Answer 

  Question   

Personnel Administration can contribution in.  Solving the Problems , Interpretation of cost & benefits , Salary 

  Correct Answer    Package  

  Your Answer    Solving the Problems , Interpretation of cost & benefits , Salary Package       

 Match The Following  Question    Internal factor    Change    Diagnosis    External influences       True/False    Question    service.  Gratuity is paid at the rate of 18 day's wages for every completed year of     Technology  Technology  Pilot Study  Pilot Study  Empowerment  Empowerment  Leadership  Leadership  Correct Answer  Your Answer 

  Correct Answer   

False 

  Your Answer    False      

 Select The Blank    Question    Compensation practices are ________ across companies & across jobs.  Different 

  Correct Answer   

  Your Answer    Different      

 Multiple Choice Single Answer    Question    The appraiser offers assistance to the appraisee to improve performance &  must identify :‐    Correct Answer    Specific action plans 

  Your Answer    Specific action plans      

 Multiple Choice Single Answer    Question    Qualities of personnel Manager is :‐  Support to top management 

  Correct Answer   

  Your Answer    Support to top management     True/False    Question    level.  Employment agencies normally recruit at lower & middle management    

  Correct Answer   

False 

  Your Answer    False      

 Select The Blank    Question    Morale of the employee can be improved through________.  Climate Surveys 

  Correct Answer   

  Your Answer    Climate Surveys      

 Multiple Choice Multiple Answer    Question    Individual abilities can be expanded by enrolling for :‐ 

  Correct Answer    work assignments  

Training programmes , Acquiring additional degree , Seeking new 

  Your Answer    Training programmes , Acquiring additional degree , Seeking new work  assignments       

 Multiple Choice Multiple Answer    Question    Following are measures of effectiveness of personnel function.  Relatedness of pay to performance , Reduced grievances , Improved 

  Correct Answer    moral  

  Your Answer    Relatedness of pay to performance , Reduced grievances , Improved moral       

 Multiple Choice Multiple Answer    Question    Participative forms prevalent in India are:‐  Works Committees , Joint Management Councils , Joint Councils  

  Correct Answer   

  Your Answer    Works Committees , Joint Management Councils , Joint Councils       

    LIST OF ATTEMPTED QUESTIONS AND ANSWERS              Multiple Choice Single Answer     Question   Audit of employee satisfaction contains     Correct Answer   Employee need     Your Answer   Employee need         Multiple Choice Single Answer     Question   Qualities of personnel Manager is :‐     Correct Answer   Support to top management     Your Answer   Support to top management  

      Multiple Choice Multiple Answer     Question   Special features of the BIR Act are :‐     Correct Answer   Establishing an Industrial Court , Establishing Labour Court , Making  victimization illegal      Your Answer   Establishing an Industrial Court , Establishing Labour Court , Making  victimization illegal , Working conditions          Select The Blank     Question   Problem solving approach method identifies problems which may be interfering  with________.     Correct Answer   Employee performance     Your Answer   Employee performance         Multiple Choice Multiple Answer     Question   Process of selection includes :‐     Correct Answer   Preliminary screening , Interviews , Employment tests      Your Answer   Preliminary screening , Interviews , Employment tests          Multiple Choice Single Answer     Question   The campus recruitment process is generally repeated :‐     Correct Answer   Every year     Your Answer   Every year         True/False     Question   An exit interview provides last opportunity to discover the nature of  dissatisfaction.  

  Correct Answer   True     Your Answer   True         Multiple Choice Single Answer     Question   What is the critical function of personnel administration?     Correct Answer   Employee relations     Your Answer   Employee relations         Select The Blank     Question   Transfer is viewed as a change in assignment in which the employee moves from  ________.     Correct Answer   One job to another     Your Answer   One job to another         Multiple Choice Multiple Answer     Question   Following are measures of effectiveness of personnel function.     Correct Answer   Relatedness of pay to performance , Reduced grievances , Improved  moral      Your Answer   Relatedness of pay to performance , Reduced grievances , Improved moral          Select The Blank     Question   Article 43 'A' was inserted in the constitution under the ________.     Correct Answer   Directive Principles of State Policy     Your Answer   Fundamental Rights         True/False  

  Question   Personnel department has to design the organizational structure which should  be in tune with the Organization's strategies.     Correct Answer   True     Your Answer   True         Multiple Choice Multiple Answer     Question   What are the stapes in job analysis?     Correct Answer   Select a jobs , Gather data on job. , Prepare job descriptions      Your Answer   Job enrichment , Select a jobs , Gather data on job. , Prepare job descriptions          Match The Following   Question Correct Answer Your Answer      Advantages of career planning Satisfied employee's needs for recognition Satisfied  employee's needs for recognition      Advancement stage Age of 30‐45 Age of 30‐45      Job performance Career progression Career progression      Retirement phase Completes one career & moves on to another Completes one career &  moves on to another            True/False     Question   Consultative participation involves a higher degree of sharing views.     Correct Answer   False  

  Your Answer   True         Multiple Choice Multiple Answer     Question   Under BIR Act an Appellate court hears appeals against the orders of :‐     Correct Answer   The Registrar of Union , Labour Commissioner , Wage boards      Your Answer   The Registrar of Union , Labour Commissioner , Wage boards          Select The Blank     Question   Information Technology reverses the effect of ________.     Correct Answer   Bureaucracy     Your Answer   Bureaucracy         True/False     Question   Induction is part of training.     Correct Answer   True     Your Answer   True         Select The Blank     Question   The objective of ID Act is higher productivity which contributes to the ________.     Correct Answer   Country's prosperity     Your Answer   Country's prosperity         Multiple Choice Multiple Answer     Question   The employees whose quality & quantity of work is unsatisfactory, can be  because of the following :‐     Correct Answer   Lack of abilities , Training , Motivation   

  Your Answer   Lack of abilities , Training , Motivation , Suggestion          True/False     Question   Manual need not be revised periodically.     Correct Answer   False     Your Answer   True         Multiple Choice Single Answer     Question   Who is appointed by Govt. to solve labour dispute?     Correct Answer   Labour Commissioner     Your Answer   Labour welfare officer         Match The Following   Question Correct Answer Your Answer      Procedure of training Identify training needs Identify training needs      Induction Reduces Turnover Organization      Training Exposed to new idea Job analysis      Type of training Job rotation Job rotation            Multiple Choice Single Answer     Question   The policy serves as a :‐  

  Correct Answer   Guide     Your Answer   Rule         Multiple Choice Single Answer     Question   The workers interest lies in improving their:‐     Correct Answer   Earnings     Your Answer   Living standard         Multiple Choice Multiple Answer     Question   The Contract Labour act provides for :‐     Correct Answer   Abolition of contract labour , Improve conditions of work , Provision for  health & welfare      Your Answer   Abolition of contract labour          Select The Blank     Question   Job enrichment is ________ loading of the job.     Correct Answer   Vertical     Your Answer   Minimum         Select The Blank     Question   Management prefer merit as the basis of ________.     Correct Answer   Promotion     Your Answer   Promotion         Select The Blank     Question   Discipline is a process to correct & mould employees for ________.  

  Correct Answer   Better performance     Your Answer   Better performance         True/False     Question   It is mandatory in all States to inform the employment exchange of vacancies at  workmen level.     Correct Answer   False     Your Answer   True         Multiple Choice Single Answer     Question   The objective of ID Act is to :‐     Correct Answer   Improve service conditions     Your Answer   Improve service conditions         Multiple Choice Multiple Answer     Question   In up gradation the job is upgraded in the organizational hierarchy, and the  result of which the employee gets :‐     Correct Answer   More salary , Higher authority , Responsibility      Your Answer   More salary , Higher authority , Responsibility          Multiple Choice Single Answer     Question   Decision of Works Committee are :‐     Correct Answer   Recommendatory     Your Answer   Mandatory         Multiple Choice Multiple Answer     Question   Job descriptions may be used to set up :‐  

  Correct Answer   Goals , Targets , Standards of performance      Your Answer   Goals , Targets , Standards of performance          Multiple Choice Single Answer     Question   A prior arrangement for the distribution of the gains of the higher production &  participation, is a necessary condition for :‐     Correct Answer   Success     Your Answer   Success         Select The Blank     Question   The composition of Works Committee is consisting of equal numbers from  ________.     Correct Answer   Employer & employees     Your Answer   Employer & employees         True/False     Question   Gratuity is paid at the rate of 18 day's wages for every completed year of  service.     Correct Answer   False     Your Answer   False         True/False     Question   Matters such as wages, bonus etc. which are the subjects of collective  bargaining are included in the perview of Workers Participation Schemes.     Correct Answer   False     Your Answer   False       

 True/False     Question   Before any behavior has taken place the consequences of undesirable behavior  are communicated to the employee.     Correct Answer   True     Your Answer   True         Multiple Choice Multiple Answer     Question   Personnel Management helps in :‐     Correct Answer   Identifying the best talent , Attracting & retain capable person ,  Motivating personnel to achieve excellence in work.      Your Answer   Identifying the best talent , Attracting & retain capable person , Motivating  personnel to achieve excellence in work.          True/False     Question   Standing orders means the rules of conduct for workmen employed in industrial  establishments.     Correct Answer   False     Your Answer   True         Select The Blank     Question   Personnel Administration is concerned with managing people at________.     Correct Answer   Work     Your Answer   Work         Multiple Choice Multiple Answer     Question   Personnel man must be a person who must have the following:‐     Correct Answer   Sensibility , Conceptual Skill , Human relation skill   

  Your Answer   Marketing Skill , Conceptual Skill , Human relation skill          Multiple Choice Single Answer     Question   Grievance & complaints can be reduced through     Correct Answer   Communication     Your Answer   Communication         Multiple Choice Single Answer     Question   A policy is a rule of predetermined :‐     Correct Answer   Course of action     Your Answer   Course of action         Multiple Choice Multiple Answer     Question   Following actions are initiated by HR department in Performance Appraisal  System :‐     Correct Answer   Devising appropriate appraisal system , To train the line managers , To  device norms & instruments for employees appraisal periodically      Your Answer   Devising appropriate appraisal system , To device norms & instruments for  employees appraisal periodically , To negotiate with workers & trade unions          Select The Blank     Question   Trade union prefer ________ as a sole basis of promotion.     Correct Answer   Seniority     Your Answer   Seniority             LIST OF ATTEMPTED QUESTIONS AND ANSWERS        

    Multiple Choice Single Answer    Question    In majority of the companies increments are linked with :‐    Correct Answer     Performance    Your Answer     Performance         Multiple Choice Single Answer    Question     Shortage of highly skilled manpower with short period but non recurring in nature can  be solved through :‐    Correct Answer     Consultants    Your Answer     Consultants         Multiple Choice Multiple Answer    Question     Promotion policies are as follows :‐    Correct Answer       

It should be consistent & should be applied uniformly to all employees , It should be fair &  impartial , Favoritism should not be taken as a basis of promotion     Your Answer     

It should be consistent & should be applied uniformly to all employees , It should be fair &  impartial , Favoritism should not be taken as a basis of promotion  

       True/False    Question    The ten years of a career are termed as the Establishment stage.    Correct Answer    False    Your Answer    False         Multiple Choice Single Answer    Question    Aims of Personnel Administration is :‐    Correct Answer    cooperation of people    Your Answer    cooperation of people         Multiple Choice Multiple Answer    Question     Following are measures of effectiveness of personnel function.    Correct Answer     Relatedness of pay to performance , Reduced grievances , Improved moral     Your Answer     Relatedness of pay to performance , Reduced grievances , Improved moral      Getting         

Getting 

    Select The Blank    Question     Advertisement is an ________ of seeking recruits.    Correct Answer     Effective way    Your Answer     Preferred choice         Match The Following  Question  Answer  Your Answer    Objective of industry  Profit    Maintenance of work force  Welfare Activity  Welfare Activity    Principles of Personnel Administration  of labour  of labour    Personnel Manager has to have support  Top Management  Top Management      Dignity  Dignity  Labour  Labour    Profit  Correct   

         Select The Blank    Question     Transfer is viewed as a change in assignment in which the employee moves from  ________.    Correct Answer    One job to another    Your Answer    One job to another         True/False    Question     Problem solving approach should be used where criticisms are specific & focused on  the person.    Correct Answer    False    Your Answer    True         Select The Blank    Question             

An effective organization must meet both company's objectives & employee ________.    Correct Answer    Needs 

  Your Answer           Multiple Choice Single Answer    Question    The compensation survey data is collected through :‐    Correct Answer     Questionnaire    Your Answer     Questionnaire         Select The Blank    Question    The year ________ was witnessed as the year of industrial unrest.    Correct Answer    1920    Your Answer    1920         Multiple Choice Single Answer    Question     Personnel Administration is connected with :‐    Correct Answer     Employee    Your Answer     Employee 

Needs 

 

 

 

 

       Multiple Choice Multiple Answer    Question     Following are the purposes of promotion :‐    Correct Answer     

To promote employee's self development by reducing labour turnover , To built loyalty & to  boost morale , To reward loyal employees     Your Answer     

To promote employee's self development by reducing labour turnover , To built loyalty & to  boost morale , To reward loyal employees          Multiple Choice Multiple Answer    Question    Job enrichment increases :‐    Correct Answer     Responsibility , Autonomy , Control     Your Answer    , Responsibility , Autonomy          Multiple Choice Single Answer    Question     Personal department must have the knowledge of:‐    Correct Answer     Employee's attitudes & work preferences    Your Answer     Employee's attitudes & work preferences  Control   

       True/False    Question     Personnel department has to design the organizational structure which should be in  tune with the Organization's strategies.    Correct Answer    True    Your Answer    True         True/False    Question    Job analysis is a systematic process of collecting information about a job.    Correct Answer    True    Your Answer    True         Select The Blank    Question     ________ is a function of Personnel department    Correct Answer     Training    Your Answer     Training           

       True/False    Question     

The recruitment agency is paid certain % of the incumbents' salary as professional charges.    Correct Answer    False    Your Answer    True         Multiple Choice Single Answer    Question    Who is appointed by Govt. to solve labour dispute?    Correct Answer    Commissioner    Your Answer    Commissioner         Select The Blank    Question    Each person has a unique ________.    Correct Answer     Personality    Your Answer       Ability    Labour       

Labour 

    Multiple Choice Single Answer    Question     Objective of Personnel Administration is:‐    Correct Answer    compliance with law    Your Answer    compliance with law         Select The Blank    Question     ________ can reduces anxiety in the new employee.    Correct Answer     Induction    Your Answer     Induction         Multiple Choice Single Answer    Question      Ensure 

Ensure 

The Personnel Department along with the support of Line Managers shall be responsible for  :‐    Correct Answer     Training & development    Your Answer     Training & development       

 True/False    Question    are external & internal influences on the organization.    Correct Answer    True    Your Answer    True         True/False    Question     Assessment centers is one method to understand promotable employees in the  organization.    Correct Answer    True    Your Answer    True         Multiple Choice Single Answer    Question     Organization can cope up with change with :    Correct Answer    improvement program    Your Answer    improvement program        Quality        There 

 

Quality 

 Multiple Choice Multiple Answer    Question    Role of Personnel Administrator consists of :‐    Correct Answer    Fire fighting Role , Counselor's Role , Legal Role     Your Answer     Counselor's Role , Legal Role , Communication Role          Multiple Choice Multiple Answer    Question    Aims of the Works Committee are:‐    Correct Answer           

To promote good relations , To comment on matters of common interest , To endeavor to  compose any differences     Your Answer     

To promote good relations , To comment on matters of common interest , To endeavor to  compose any differences          Multiple Choice Single Answer    Question     

Fair practices in selecting the right man for right job provide opportunities for career growth  based on :‐    Correct Answer    Merit    Your Answer     Performance   

       Multiple Choice Multiple Answer    Question     Personnel Management helps in :‐    Correct Answer     Identifying the best talent , Attracting & retain capable person , Motivating personnel  to achieve excellence in work.     Your Answer     Identifying the best talent , Attracting & retain capable person , Motivating personnel  to achieve excellence in work.          Multiple Choice Multiple Answer  Job descriptions may be used to set up :‐    Correct Answer    Targets , Standards of performance     Your Answer    Targets , Standards of performance          Multiple Choice Single Answer    Question    Audit of employee satisfaction contains    Correct Answer     Employee need    Your Answer     Employee need       Goals , 

Goals , 

    Select The Blank    Question     

The Minimum Wages act fixes & revises minimum wages for a certain class of workmen to  prevent exploitation of ________.    Correct Answer     Unorganized labour    Your Answer     Unorganized labour         Multiple Choice Single Answer    Question     

The supervisor ranks all the persons in his department from the best to the worst using a  specified overall :‐    Correct Answer     Criterion    Your Answer     Supervision         Multiple Choice Single Answer    Question     Through web pages, prospective applicants can obtain information about :‐    Correct Answer     Application procedure    Your Answer     Application procedure    

    Select The Blank    Question    Level of expertise of employee can be determined through ________.    Correct Answer     Competency Mapping    Your Answer     Competency Mapping         True/False    Question    It is difficult to measure service & judge the seniority.    Correct Answer    False    Your Answer    True         Select The Blank    Question             

Job evaluation is the process by which relative worth of ________ in the organization is  determined for the purpose of salary computation.    Correct Answer    jobs    Your Answer    jobs     Various 

Various 

    Multiple Choice Single Answer    Question    of compensation programmes is significant in :‐    Correct Answer     Personnel management    Your Answer     Personnel management         True/False    Question    To remain competitive, organization needs to build positive employee relation.    Correct Answer    False    Your Answer    True         Multiple Choice Multiple Answer    Question    What are the objectives of induction?    Correct Answer    anxiety , Reduce turnover , Save time     Your Answer    anxiety , Save time         Reduce          Design 

Reduce 

 Multiple Choice Multiple Answer    Question    BIR Act an Appellate court hears appeals against the orders of :‐    Correct Answer    The Registrar of Union , Labour Commissioner , Wage boards     Your Answer    The Registrar of Union , Labour Commissioner , Wage boards          Match The Following  Question  Answer  Your Answer    Procedure of training  training needs  training needs    Induction   Reduces Turnover   Reduces Turnover    Training   Exposed to new idea   Exposed to new idea    Type of training  Job rotation  Job rotation      Identify  Identify  Correct      Under 

 

         Multiple Choice Multiple Answer    Question    BIR Act lays special emphasis on :‐    Correct Answer     Collective bargaining , Prevention of strikes , Prevention of lockouts     Your Answer     Collective bargaining , Prevention of strikes , Prevention of lockouts         

 Multiple Choice Multiple Answer    Question    Through human resource information system data is :‐    Correct Answer    Stored , Acquired , Analyzed     Your Answer    Stored , Acquired , Analyzed         Multiple Choice Multiple Answer    Question    In up gradation the job is upgraded in the organizational hierarchy, and the result of which  the employee gets :‐    Correct Answer    More salary , Higher authority , Responsibility     Your Answer   

More salary , Higher authority , Responsibility         True/False    Question    There is only one theory which explains the impact of compensation on employee behavior.    Correct Answer    False    Your Answer    False        True/False    Question    Case method is one of the training type.    Correct Answer    True    Your Answer    True        Multiple Choice Single Answer    Question    Personnel Administration is connected with :‐    Correct Answer    Employee 

  Your Answer    Employee        Multiple Choice Single Answer    Question    The workers interest lies in improving their:‐    Correct Answer    Earnings    Your Answer    Living standard        Multiple Choice Single Answer    Question    Which is external influence in the organization?    Correct Answer    Govt. Rules & Regulation.    Your Answer    Govt. Rules & Regulation.        Select The Blank    Question    The Works Committee are set up under the ________.    Correct Answer   

Industrial Dispute Act    Your Answer    Factory Act        Multiple Choice Multiple Answer    Question    Under BIR Act an Appellate court hears appeals against the orders of :‐    Correct Answer    The Registrar of Union , Labour Commissioner , Wage boards     Your Answer    The Registrar of Union , Labour Commissioner , Wage boards         True/False    Question    The MBO approach involves establishing performance goals jointly by Superior &  subordinates.    Correct Answer    True    Your Answer    True        Select The Blank    Question   

________ means limitation of organized action.    Correct Answer    Directing    Your Answer    Directing        Multiple Choice Multiple Answer    Question    Disadvantages of merit based promotions are :‐    Correct Answer    Measurement of merit is highly difficult , Many people distrust the management's integrity  in judging merit , The techniques of merit measurement are subjective     Your Answer    Measurement of merit is highly difficult , Many people distrust the management's integrity  in judging merit , The techniques of merit measurement are subjective                 Multiple Choice Single Answer    Question    Which of the following is the Managerial function of Personnel Administration?    Correct Answer    Planning   

  Your Answer    Planning        True/False    Question    Job analysis is a systematic process of collecting information about a job.    Correct Answer    True    Your Answer    True        Select The Blank    Question    There are two types of discipline, corrective and ________.    Correct Answer    Preventive    Your Answer    Preventive        True/False    Question    Production transfers are caused due to changes in market demand.    Correct Answer   

False    Your Answer    False        Multiple Choice Multiple Answer    Question    Which are the internal factors?    Correct Answer    Organization culture , Leadership , Strategy     Your Answer    Leadership , Economic condition , Organization culture         Multiple Choice Single Answer    Question    Promotion which does not receive any increase in salaries is called    Correct Answer    Dry promotion    Your Answer    Dry promotion             

        Multiple Choice Single Answer    Question    Objective of Personnel Administration is:‐    Correct Answer    Ensure compliance with law    Your Answer    Ensure compliance with law        Select The Blank    Question    Some appraisers, at times, rate persons they like ________ than those they do not like.    Correct Answer    Higher    Your Answer    Higher        Multiple Choice Single Answer    Question    Principle of Personnel Administration is:‐    Correct Answer    Scientific Selection 

  Your Answer    Scientific Selection        True/False    Question    The advertisement does not necessarily create a positive image of the company.    Correct Answer    False    Your Answer    False        Multiple Choice Multiple Answer    Question    Following are the purposes of promotion :‐    Correct Answer    To promote employee's self development by reducing labour turnover , To built loyalty & to  boost morale , To reward loyal employees     Your Answer    To promote employee's self development by reducing labour turnover , To built loyalty & to  boost morale , To reward loyal employees         Multiple Choice Multiple Answer    Question    What are the objectives of training? 

  Correct Answer    Exposure to new idea , Expanding knowledge , To Motivate employees     Your Answer    Exposure to new idea , Expanding knowledge                 Multiple Choice Multiple Answer    Question    Role of Personnel Administrator consists of :‐    Correct Answer    Legal Role , Fire fighting Role , Counselor's Role     Your Answer    Fire fighting Role , Counselor's Role , Communication Role         Match The Following  Question  Correct Answer  Your Answer    Feedback  Information   

Information    Quality of work life  Quality Circles  Quality Circles    Autonomy  Responsibility  Responsibility    Variety  Different Skills  Different Skills          Multiple Choice Multiple Answer    Question    BIR Act lays special emphasis on :‐    Correct Answer    Collective bargaining , Prevention of strikes , Prevention of lockouts     Your Answer    Collective bargaining , Prevention of strikes , Prevention of lockouts         Select The Blank 

  Question    Transfer is a ________.    Correct Answer    Horizontal job assignment    Your Answer    Horizontal job assignment        True/False    Question    Standing orders means the rules of conduct for workmen employed in industrial  establishments.    Correct Answer    False    Your Answer    True        Multiple Choice Single Answer    Question    Employees have certain expectations from the organization regarding their :‐    Correct Answer    Career development    Your Answer    Professional development   

    Multiple Choice Single Answer    Question    Decision of Works Committee are :‐    Correct Answer    Recommendatory    Your Answer    Obligatory        Multiple Choice Single Answer    Question    The benefit to employer under the Employment Exchange is that he has a wider choice of :‐    Correct Answer    Applicants    Your Answer    Applicants        True/False    Question    Problem solving approach should be used where criticisms are specific & focused on the  person.    Correct Answer    False    Your Answer   

True        Multiple Choice Multiple Answer    Question    The compensation practices differ in the following ways :‐    Correct Answer    Structure , Mix , Quantum     Your Answer    Structure , Mix , Quantum         Multiple Choice Single Answer    Question    Shortage of skilled employee's can be solved through :‐    Correct Answer    Training    Your Answer    Overtime        True/False    Question    Induction also helps to old employees.    Correct Answer    False 

  Your Answer    False                    Multiple Choice Multiple Answer    Question    Methods of forecasting demand for human resources are :‐    Correct Answer    Expert estimates , Trend projection , Unit level demand forecasting     Your Answer    Expert estimates , Trend projection , Unit level demand forecasting         Select The Blank    Question    Analyze & solve problems from a ________ oriented point of view.    Correct Answer    Profit    Your Answer    Employee   

      Multiple Choice Single Answer    Question    Following is the internal way of human resources supply:‐    Correct Answer    Human Resources Audit    Your Answer    Human Resources Audit        Match The Following  Question  Correct Answer  Your Answer    IT process in Personnel Management  Reduction in cost  Reduction in cost    HRIS  Facilitates Personnel decisions  Facilitates Personnel decisions    Online panel of experts  Standard disciplinary actions 

Training & development    Online guidelines to line managers  Organizational development  Standard disciplinary actions          Multiple Choice Single Answer    Question    Qualities of personnel Manager is :‐    Correct Answer    Support to top management    Your Answer    Support to top management        Multiple Choice Single Answer    Question    The management's primary interest lies in :‐    Correct Answer    Improving productivity    Your Answer    Improving productivity      

 Select The Blank    Question    Shop Council for each department in an industry where ________ workmen are employed.    Correct Answer    500 or more    Your Answer    100 or more        Select The Blank    Question    ________ method of training is connected to real life problem.    Correct Answer    Case    Your Answer    Case        Multiple Choice Multiple Answer    Question    Personnel Administration can contribution in.    Correct Answer    Solving the Problems , Interpretation of cost & benefits , Salary Package     Your Answer    Solving the Problems , Interpretation of cost & benefits , Salary Package    

    Multiple Choice Single Answer    Question    In majority of the companies increments are linked with :‐    Correct Answer    Performance    Your Answer    Promotion        Select The Blank    Question    Resignation used sparingly, results in ________.    Correct Answer    Promotion    Your Answer    Acceptance             True/False    Question    Case method is one of the training type.  True  LIST OF ATTEMPTED QUESTIONS AND ANSWERS          

  Correct Answer   

  Your Answer    True      

 Select The Blank    Question    An effective organization must meet both company's objectives &  employee ________.    Correct Answer    Needs 

  Your Answer    Needs      

 Multiple Choice Multiple Answer    Question    Aims of the Works Committee are:‐ 

  Correct Answer    To promote good relations , To comment on matters of common  interest , To endeavor to compose any differences     Your Answer    To promote good relations , To comment on matters of common interest ,  To endeavor to compose any differences       

 Select The Blank    Question    ________ has impact on employee's behavior at work.  Nuclear Family 

  Correct Answer   

  Your Answer    Nuclear Family      

 Multiple Choice Multiple Answer    Question    The employees whose quality & quantity of work is unsatisfactory, can be  because of the following :‐    Correct Answer    Lack of abilities , Training , Motivation  

  Your Answer    Lack of abilities , Training , Motivation      True/False    Question    Personnel Department can not contribute for organization strategy.  False    

  Correct Answer   

  Your Answer    False      

 Multiple Choice Single Answer    Question    The supervisor ranks all the persons in his department from the best to the  worst using a specified overall :‐    Correct Answer    Criterion 

  Your Answer    Criterion      

 Multiple Choice Multiple Answer    Question    System :‐  Following actions are initiated by HR department in Performance Appraisal 

  Correct Answer    Devising appropriate appraisal system , To train the line managers , To  device norms & instruments for employees appraisal periodically     Your Answer    Devising appropriate appraisal system , To train the line managers , To  device norms & instruments for employees appraisal periodically       

 Multiple Choice Single Answer    Question    :‐  Performance appraisal indicates how the employees has performed on the 

  Correct Answer      Your Answer    Job      

Job 

 Select The Blank    Question    Job enrichment is ________ loading of the job.  Vertical 

  Correct Answer   

  Your Answer    Vertical      

 Select The Blank    Question    ________ can be utilized for employees promotion & progress from one  stage to another stage.    Correct Answer    Job analysis data 

  Your Answer    Job analysis data      

 Multiple Choice Multiple Answer    Question    The compensation practices differ in the following ways :‐  Mix , Quantum , Structure  

  Correct Answer   

  Your Answer    Structure , Mix , Quantum       

 Multiple Choice Multiple Answer    Question    Procedure for training includes the following :‐  Identify training needs , Specify training objectives , Design training 

  Correct Answer    methods  

  Your Answer    Identify training needs , Specify training objectives , Design training  methods       

 Multiple Choice Single Answer    Question    Which cost can save through good induction or orientation program?  Labour Cost. 

  Correct Answer   

  Your Answer    Fixed Cost      

 Multiple Choice Single Answer    Question    The appraiser offers assistance to the appraisee to improve performance &  must identify :‐    Correct Answer    Specific action plans 

  Your Answer    Specific action plans     True/False    Question    Temporary shortage of manpower can not manage through overtime.  False    

  Correct Answer   

  Your Answer    False      

 Multiple Choice Single Answer    Question    What is the critical function of personnel administration?  Employee relations 

  Correct Answer   

  Your Answer    Employee relations      

 Multiple Choice Single Answer    Question    Audit of employee satisfaction contains  Employee need 

  Correct Answer   

  Your Answer    Employee need     True/False    Question    Direct compensations are medical benefits, paid leave & insurance.  False    

  Correct Answer   

  Your Answer    False      

 Multiple Choice Multiple Answer    Question    Information Technology helps the business in :‐  Restructuring , Reengineering , Outsourcing  

  Correct Answer   

  Your Answer    Restructuring , Reengineering , Outsourcing       

 Multiple Choice Single Answer    Question    It is an assumption that the employee learn more with the :‐  Length of service 

  Correct Answer   

  Your Answer    Length of service      

 Multiple Choice Single Answer    Question    Effective employee compensation leads to improvements in employee's :‐  Absenteeism 

  Correct Answer   

  Your Answer    Performance     True/False    Question    Compensation should not ensure internal equity.  False    

  Correct Answer   

  Your Answer    False      

 Match The Following  Question    IT process in Personnel Management    HRIS    Online panel of experts  Standard disciplinary actions  Standard disciplinary actions  Facilitates Personnel decisions  Facilitates Personnel decisions  Reduction in cost  Reduction in cost  Correct Answer  Your Answer 

  Online guidelines to line managers  Organizational development   Organizational development        

 Select The Blank    Question    ________ can reduces anxiety in the new employee.  Induction 

  Correct Answer   

  Your Answer    Induction      

 Select The Blank    Question    Management by Objectives is a system of ________.  Performance Appraisal 

  Correct Answer   

  Your Answer    Performance Appraisal     True/False    Question    Problem solving approach method identifies problems which may be  interfering with employee performance.    Correct Answer    True    

  Your Answer    True      

 Multiple Choice Multiple Answer    Question    Satisfactory resolution of the disputes may avoid the following :‐  Ill will , Strikes , Non co‐operative actions  

  Correct Answer   

  Your Answer    Ill will , Strikes , Non co‐operative actions       

 Select The Blank    Question    Only________ jobs are needed to take up for job analysis study.  Critical 

  Correct Answer   

  Your Answer    Critical      

 Match The Following  Question    MBO    Self appraisal    Halo effect    Central tendency error         Raters avoid high/low ratings  Raters avoid high/low ratings  Raters personal opinion  Raters personal opinion  Opportunity to express himself  Opportunity to express himself  Establishing performance goals  Establishing performance goals  Correct Answer  Your Answer 

 Multiple Choice Multiple Answer    Question    Methods of forecasting demand for human resources are :‐  Expert estimates , Trend projection , Unit level demand forecasting  

  Correct Answer   

  Your Answer    Expert estimates , Trend projection , Unit level demand forecasting       

 Multiple Choice Multiple Answer    Question    As per the Edward Flippo Personnel Administration is :‐ 

  Correct Answer    Maintenance of Human Resource , Integration of Human Resource ,  Development of Human Resource  

  Your Answer    Maintenance of Human Resource , Integration of Human Resource ,  Development of Human Resource      True/False    Question    An exit interview provides last opportunity to discover the nature of  dissatisfaction.    Correct Answer    True    

  Your Answer    True      

 Select The Blank    Question    ________ energizes human behavior to achieve goals.  Motivation 

  Correct Answer   

  Your Answer    Motivation      

 Select The Blank    Question    The Minimum Wages act fixes & revises minimum wages for a certain class  of workmen to prevent exploitation of ________.    Correct Answer    Unorganized labour 

  Your Answer    Unorganized labour     True/False    Question    Eligibility for gratuity is minimum 10 years of service.  False    

  Correct Answer   

  Your Answer    False     True/False    

  Question   

To conduct compensation survey data should be manipulated.  False 

  Correct Answer   

  Your Answer    False      

 Multiple Choice Single Answer    Question    The management's primary interest lies in :‐  Improving productivity 

  Correct Answer   

  Your Answer    Improving productivity      

 Multiple Choice Single Answer    Question    Decision of Works Committee are :‐  Recommendatory 

  Correct Answer   

  Your Answer    Recommendatory      

 Multiple Choice Multiple Answer    Question    Through human resource information system data is :‐  Acquired , Analyzed , Stored  

  Correct Answer   

  Your Answer    Acquired , Analyzed , Stored      True/False    Question    Measurement of merit is very easy.  False    

  Correct Answer   

  Your Answer    False      

 Multiple Choice Single Answer 

  Question   

Merit denotes the :‐  Past achievement 

  Correct Answer   

  Your Answer    Past achievement      

 Select The Blank    Question    Discipline is a process to correct & mould employees for ________.  Better performance 

  Correct Answer   

  Your Answer    Better performance      

 Multiple Choice Single Answer    Question    Under the Employment Exchange Act all employers are obliged to inform  employment exchanges of :‐    Correct Answer    Vacancies occurring 

  Your Answer    Vacancies occurring      

 Multiple Choice Multiple Answer    Question    Types of manifestation of conflicts of unions are :‐  Non‐co‐operation , Arguments , Hostility  

  Correct Answer   

  Your Answer    Non‐co‐operation , Arguments , Hostility       

 Select The Blank    Question    Compensation practices are ________ across companies & across jobs.  Different 

  Correct Answer   

  Your Answer    Different      

 Multiple Choice Multiple Answer 

  Question   

The factors affecting the process of recruitment are :‐  Organization's policy , Government Policy , Local market  

  Correct Answer   

  Your Answer    Organization's policy , Government Policy , Global market       LIST OF ATTEMPTED QUESTIONS AND ANSWERS              Match The Following   Question Correct Answer Your Answer      Shop Council 500 or more workers 500 or more workers      Works Committee I.D.Act I.D.Act      Participation Parting with power Parting with power      WPM Promotion of Industrial Democracy Promotion of Industrial Democracy            Select The Blank     Question   The main objective of the Payment of Wages Act is to ________ in payment of  wages.     Correct Answer   Avoid unnecessary delay     Your Answer   Avoid unnecessary delay         Multiple Choice Single Answer     

  Question   The disciplinary action is not directed towards a person, it is meant to  eliminate:‐     Correct Answer   Undesirable behavior     Your Answer   Indiscipline         Multiple Choice Multiple Answer     Question   Through human resource information system data is :‐     Correct Answer   Acquired , Analyzed , Stored      Your Answer   Acquired , Analyzed , Stored          Multiple Choice Single Answer     Question   Which is internal influence in the organization?     Correct Answer   Goals & Objective     Your Answer   Goals & Objective         Multiple Choice Multiple Answer     Question   Which are the external influences?     Correct Answer   Technology , Economic condition , Unions      Your Answer   Economic condition , Unions          Multiple Choice Single Answer     Question   The purpose of the Industrial Employment Act is to standardize :‐     Correct Answer   Working conditions     Your Answer   Working conditions         True/False  

  Question   Under ID Act, unfair acts on the part of employers, workmen or trade unions are  called unfair labour practices.     Correct Answer   False     Your Answer   True         Multiple Choice Single Answer     Question   What is necessary to maintain harmonious employee relation?     Correct Answer   Constant dialogue     Your Answer   Constant dialogue         True/False     Question   Employment agencies normally recruit at lower & middle management level.     Correct Answer   False     Your Answer   True         True/False     Question   The Standing Orders Act is applicable to industrial establishments in which 50 or  more workmen are employed.     Correct Answer   False     Your Answer   True         Select The Blank     Question   Transfer is a ________.     Correct Answer   Horizontal job assignment     Your Answer   Horizontal job assignment         Select The Blank  

  Question   ________ is a function of Personnel department     Correct Answer   Training     Your Answer   Training         Multiple Choice Multiple Answer     Question   What are the objectives of training?     Correct Answer   Exposure to new idea , Expanding knowledge , To Motivate employees      Your Answer   Exposure to new idea , Expanding knowledge , To Motivate employees          Multiple Choice Multiple Answer     Question   Various theories to study an impact of compensation on employee behavior are  :‐     Correct Answer   Reinforcement theory , Expectancy theory , Equity theory      Your Answer   Reinforcement theory , Expectancy theory , Equity theory          Multiple Choice Single Answer     Question   The benefit to employer under the Employment Exchange is that he has a wider  choice of :‐     Correct Answer   Applicants     Your Answer   Applicants         Multiple Choice Multiple Answer     Question   The objective of P.F. Act is to make available the benefits of :‐     Correct Answer   Statutory schemes of PF , Family Pension Fund , Deposit linked insurance  fund      Your Answer   Statutory schemes of PF , Family Pension Fund , Deposit linked insurance  fund   

      True/False     Question   Job specification is not related to Qualification of job the holder.     Correct Answer   False     Your Answer   False         Multiple Choice Multiple Answer     Question   The following are the benefits provided under ESI Act :‐     Correct Answer   Sickness benefit , Funeral benefit , Medical benefit      Your Answer   Sickness benefit , Funeral benefit , Medical benefit          Select The Blank     Question   Job enrichment is ________ loading of the job.     Correct Answer   Vertical     Your Answer   Vertical         Multiple Choice Single Answer     Question   Through web pages, prospective applicants can obtain information about :‐     Correct Answer   Application procedure     Your Answer   Application procedure         Multiple Choice Single Answer     Question   Shortage of highly skilled manpower with short period but non recurring in  nature can be solved through :‐     Correct Answer   Consultants     Your Answer   Consultants  

      Multiple Choice Multiple Answer     Question   Personnel Administration can contribution in.     Correct Answer   Solving the Problems , Interpretation of cost & benefits , Salary Package      Your Answer   Solving the Problems , Interpretation of cost & benefits , Salary Package          Multiple Choice Single Answer     Question   The Personnel Department along with the support of Line Managers shall be  responsible for :‐     Correct Answer   Training & development     Your Answer   Training & development         Select The Blank     Question   Employees expect their supervisors to play an active role in their ________.     Correct Answer   Career development     Your Answer   Career development         Match The Following   Question Correct Answer Your Answer      Indirect benefits Medical benefit Medical benefit      Factors affecting compensation Supply & demand Supply & demand      Incentive system Piece work Piece work     

Group incentive plan Cost reduction plan Cost reduction plan            True/False     Question   It is Management prerogative to accept the suggestions of workers.     Correct Answer   True     Your Answer   True         Select The Blank     Question   Many organizations have their own ________ where prospective applicants can  obtain data.     Correct Answer   Web pages     Your Answer   Web pages         True/False     Question   Consultative participation involves a higher degree of sharing views.     Correct Answer   True     Your Answer   False         Select The Blank     Question   Article 43 'A' was inserted in the constitution under the ________.     Correct Answer   Directive Principles of State Policy     Your Answer   Directive Principles of State Policy         Multiple Choice Single Answer     Question   New technology & new method of operation demands for :‐  

  Correct Answer   New & higher level skills     Your Answer   New & higher level skills         Select The Blank     Question   Compensation practices are ________ across companies & across jobs.     Correct Answer   Different     Your Answer   Different         Multiple Choice Multiple Answer     Question   Advantages of career planning are :‐     Correct Answer   Reduces turnover , Tap potentials of employees , Motivates employees      Your Answer   Reduces turnover , Tap potentials of employees , Motivates employees          True/False     Question   Gratuity is paid at the rate of 18 day's wages for every completed year of  service.     Correct Answer   False     Your Answer   False         Multiple Choice Single Answer     Question   The process of Job Analysis involves :‐     Correct Answer   Clear understanding of the job.     Your Answer   Clear understanding of the job.         True/False     Question   Standing orders means the rules of conduct for workmen employed in industrial  establishments.  

  Correct Answer   False     Your Answer   False         Multiple Choice Single Answer     Question   Which is external influence in the organization?     Correct Answer   Govt. Rules & Regulation.     Your Answer   Govt. Rules & Regulation.         Select The Blank     Question   Employees quit if compensation levels are not ________.     Correct Answer   Competitive     Your Answer   Competitive         Multiple Choice Multiple Answer     Question   Following are the purposes of promotion :‐     Correct Answer   To promote employee's self development by reducing labour turnover ,  To built loyalty & to boost morale , To reward loyal employees      Your Answer   To promote employee's self development by reducing labour turnover , To  built loyalty & to boost morale , To reward loyal employees          True/False     Question   Temporary shortage of manpower can not manage through overtime.     Correct Answer   False     Your Answer   False         Select The Blank     Question   Assessment centers gives idea about________  

  Correct Answer   Promotable employee     Your Answer   Promotable employee         Multiple Choice Multiple Answer     Question   Promotion policies are as follows :‐     Correct Answer   It should be consistent & should be applied uniformly to all employees , It  should be fair & impartial , Favoritism should not be taken as a basis of promotion      Your Answer   It should be consistent & should be applied uniformly to all employees , It  should be fair & impartial , Favoritism should not be taken as a basis of promotion          Select The Blank     Question   Shop Council for each department in an industry where ________ workmen are  employed.     Correct Answer   500 or more     Your Answer   500 or more         Multiple Choice Multiple Answer     Question   Role of Personnel Administrator consists of :‐     Correct Answer   Fire fighting Role , Counselor's Role , Legal Role      Your Answer   Fire fighting Role , Counselor's Role , Legal Role          True/False     Question   Problem solving approach method identifies problems which may be interfering  with employee performance.     Correct Answer   True     Your Answer   True       

 Multiple Choice Single Answer     Question   A policy is a rule of predetermined :‐     Correct Answer   Course of action     Your Answer   Course of action         Multiple Choice Multiple Answer     Question   The compensation practices differ in the following ways :‐     Correct Answer   Structure , Mix , Quantum      Your Answer   Structure , Mix , Quantum         LIST OF ATTEMPTED QUESTIONS AND ANSWERS              Multiple Choice Single Answer     Question   An organizations success depends on the availability of :‐     Correct Answer   Competent human resources     Your Answer   Competent human resources         Multiple Choice Multiple Answer     Question   Personnel man must be a person who must have the following:‐     Correct Answer   Sensibility , Conceptual Skill , Human relation skill      Your Answer   Conceptual Skill , Human relation skill , Sensibility          Multiple Choice Single Answer     Question   Organization can cope up with change with :     Correct Answer   Quality improvement program     Your Answer   Quality improvement program  

      Multiple Choice Single Answer     Question   If vacancies cannot be filled within the organization, Personnel Department  need to prepare a :‐     Correct Answer   Recruitment Plan     Your Answer   Recruitment Plan         Multiple Choice Single Answer     Question   Promotion is an advancement of a employee to a better job in terms of :‐     Correct Answer   Higher responsibility     Your Answer   Higher responsibility         Multiple Choice Single Answer     Question   Principle of Personnel Administration is:‐     Correct Answer   Scientific Selection     Your Answer   Scientific Selection         Multiple Choice Single Answer     Question   Performance appraisal indicates how the employees has performed on the :‐     Correct Answer   Job     Your Answer   Job         Multiple Choice Single Answer     Question   Objective of Personnel Administration is:‐     Correct Answer   Ensure compliance with law     Your Answer   Ensure compliance with law  

      Select The Blank     Question   The composition of Works Committee is consisting of equal numbers from  ________.     Correct Answer   Employer & employees     Your Answer   Employer & employees         Multiple Choice Multiple Answer     Question   The advantage of self appraisal is that, the employee :‐     Correct Answer   Is involved , Is committed to the appraisal process , Has an opportunity to  correct himself      Your Answer   Is involved , Is committed to the appraisal process , Has an opportunity to  correct himself          Select The Blank     Question   Level of expertise of employee can be determined through ________.     Correct Answer   Competency Mapping     Your Answer   Competency Mapping         Multiple Choice Multiple Answer     Question   Job enrichment increases :‐     Correct Answer   Responsibility , Autonomy , Control      Your Answer   Responsibility , Autonomy , Control          Multiple Choice Multiple Answer     Question   Job analysis provides information on :‐     Correct Answer   Educational qualifications , Training , Experience   

  Your Answer   Educational qualifications , Experience          Multiple Choice Single Answer     Question   Personnel Administration is connected with :‐     Correct Answer   Employee     Your Answer   Employee         Multiple Choice Multiple Answer     Question   As per the Edward Flippo Personnel Administration is :‐     Correct Answer   Maintenance of Human Resource , Integration of Human Resource ,  Development of Human Resource      Your Answer   Maintenance of Human Resource , Integration of Human Resource ,  Development of Human Resource          Select The Blank     Question   Organizations visit campuses to recruit candidates for ________.     Correct Answer   Entry level positions     Your Answer   Entry level positions         True/False     Question   Problem solving approach should be used where criticisms are specific &  focused on the person.     Correct Answer   False     Your Answer   False         Multiple Choice Multiple Answer  

  Question   The employees whose quality & quantity of work is unsatisfactory, can be  because of the following :‐     Correct Answer   Lack of abilities , Training , Motivation      Your Answer   Lack of abilities , Training , Motivation          Multiple Choice Single Answer     Question   Qualities of personnel Manager is :‐     Correct Answer   Support to top management     Your Answer   Support to top management         Match The Following   Question Correct Answer Your Answer      Objective of personnel administration Achieve organization goals Achieve organization goals      Contribution of personnel administration Analyze & solve problems Analyze & solve  problems      Developing human resources Career planning Training      Maintaining & protecting human resources Evaluation Career planning            True/False     Question   Key result areas are related to Target / Goals of the job holder.     Correct Answer   True     Your Answer   True  

      Multiple Choice Multiple Answer     Question   Special features of the BIR Act are :‐     Correct Answer   Establishing an Industrial Court , Establishing Labour Court , Making  victimization illegal      Your Answer   Establishing an Industrial Court , Establishing Labour Court , Making  victimization illegal          True/False     Question   Employee should participate in the decision making process.     Correct Answer   True     Your Answer   True         Select The Blank     Question   Personnel department plays an important role in ________.     Correct Answer   Handling disagreements     Your Answer   Handling disagreements         True/False     Question   Participation is impossible at all levels of management.     Correct Answer   False     Your Answer   False         Select The Blank     Question   Morale of the employee can be improved through________.     Correct Answer   Climate Surveys     Your Answer   Climate Surveys  

      Select The Blank     Question   The year ________ was witnessed as the year of industrial unrest.     Correct Answer   1920     Your Answer   1920         True/False     Question   Measurement of merit is very easy.     Correct Answer   False     Your Answer   False         True/False     Question   Compensation should not ensure internal equity.     Correct Answer   False     Your Answer   False         Select The Blank     Question   Advertisement is an ________ of seeking recruits.     Correct Answer   Effective way     Your Answer   Effective way         Select The Blank     Question   Analyze & solve problems from a ________ oriented point of view.     Correct Answer   Profit     Your Answer   Profit       

 Select The Blank     Question   Management by Objectives is a system of ________.     Correct Answer   Performance Appraisal     Your Answer   Performance Appraisal         Select The Blank     Question   Issues of collective bargaining and ________ are outside the scope of council.     Correct Answer   Individual grievances     Your Answer   Salary negotiations         Multiple Choice Multiple Answer     Question   Criteria for selection includes :‐     Correct Answer   Educational accomplishments , Experience , Personal characteristics      Your Answer   Educational accomplishments , Experience , Personal characteristics          Match The Following   Question Correct Answer Your Answer      Third Five Year Plan WP as fundamental principle 1965      Works Committee meeting Monthly Monthly      TISCO's board level participation 1970 WP as fundamental principle      Workers Participation Schemes Attitudinal change Attitudinal change     

      Select The Blank     Question   Job analysis can help in ________.     Correct Answer   Strategic planning     Your Answer   Performance         True/False     Question   Job of similar responsibilities must be placed in the same grade.     Correct Answer   True     Your Answer   True         Multiple Choice Multiple Answer     Question   Under BIR Act an Appellate court hears appeals against the orders of :‐     Correct Answer   The Registrar of Union , Labour Commissioner , Wage boards      Your Answer   The Registrar of Union , Labour Commissioner , Wage boards          Multiple Choice Single Answer     Question   Collective bargaining function comes under :‐     Correct Answer   Firefighting & Legal Role     Your Answer   Firefighting & Legal Role         Multiple Choice Single Answer     Question   Aims of Personnel Administration is :‐     Correct Answer   Getting cooperation of people     Your Answer   Getting cooperation of people       

 True/False     Question   Hiring, Termination & Turnover of employee dose not involve cost.     Correct Answer   False     Your Answer   False         Multiple Choice Multiple Answer     Question   Job descriptions may be used to set up :‐     Correct Answer   Goals , Targets , Standards of performance      Your Answer   Goals , Targets , Standards of performance          Multiple Choice Single Answer     Question   The creation of new rights as between employer & workers should be outside  the jurisdiction of the :‐     Correct Answer   Participation schemes     Your Answer   Apprenticeship schemes         Multiple Choice Multiple Answer     Question   Works Committee normally deal with :‐     Correct Answer   Ventilation , Lighting , Sanitation      Your Answer   Ventilation , Lighting , Sanitation          True/False     Question   To remain competitive, organization needs to build positive employee relation.     Correct Answer   False     Your Answer   False       

 Multiple Choice Single Answer     Question   Characteristics of personnel Manager is:‐     Correct Answer   Specialist in organization theory     Your Answer   Specialist in organization theory         True/False     Question   Direct compensations are medical benefits, paid leave & insurance.     Correct Answer   False     Your Answer   False      Multiple Choice Multiple Answer     Question   Participative forms prevalent in India are:‐     Correct Answer   Joint Councils , Works Committees , Joint Management Councils      Your Answer   Works Committees , Joint Management Councils , Joint Councils          True/False     Question   The advertisement does not necessarily create a positive image of the company.     Correct Answer   False     Your Answer   False         True/False     Question   Job analysis is a systematic process of collecting information about a job.     Correct Answer   True     Your Answer   True         Multiple Choice Multiple Answer  

  Question   Following are measures of effectiveness of personnel function.     Correct Answer   Relatedness of pay to performance , Reduced grievances , Improved  moral      Your Answer   Relatedness of pay to performance , Reduced grievances , Improved moral          Multiple Choice Single Answer     Question   Employees wish to know what career advancements opportunities are available  in the :‐     Correct Answer   Organization     Your Answer   Organization         Multiple Choice Multiple Answer     Question   BIR Act lays special emphasis on :‐     Correct Answer   Collective bargaining , Prevention of strikes , Prevention of lockouts      Your Answer   Collective bargaining , Prevention of strikes , Prevention of lockouts          True/False     Question   Organization cant give Layoffs to surplus employee.     Correct Answer   False     Your Answer   False         Multiple Choice Single Answer     Question   The supervisor ranks all the persons in his department from the best to the  worst using a specified overall :‐     Correct Answer   Criterion     Your Answer   Criterion       

 Select The Blank     Question   ________ can reduces anxiety in the new employee.     Correct Answer   Induction     Your Answer   Induction         Select The Blank     Question   ________ method of training is connected to real life problem.     Correct Answer   Case     Your Answer   Case         Select The Blank     Question   The Payment of Bonus Act gives employees a statutory rights to obtain a  ________in the profits of the company.     Correct Answer   Share     Your Answer   Share         Multiple Choice Single Answer     Question   The key to a successful human resource planning is :‐     Correct Answer   An information     Your Answer   An information         Multiple Choice Single Answer     Question   Outsourcing is a viable solution for the companies that do not have sufficient  work for :‐     Correct Answer   Full time employees     Your Answer   Full time employees       

 Select The Blank     Question   ________ means limitation of organized action.     Correct Answer   Directing     Your Answer   Directing         True/False     Question   It is difficult to measure service & judge the seniority.     Correct Answer   False     Your Answer   False         True/False     Question   A grout without leader is given a topic for discussion & asked to arrive at a group  decision.     Correct Answer   False     Your Answer   True         Multiple Choice Multiple Answer     Question   Solutions to surplus employees are :‐     Correct Answer   Attrition , Early retirement , Layoffs      Your Answer   Early retirement , Layoffs          Select The Blank     Question   There are two types of discipline, corrective and ________.     Correct Answer   Preventive     Your Answer   Preventive       

 Multiple Choice Multiple Answer     Question   Personnel Management helps in :‐     Correct Answer   Identifying the best talent , Attracting & retain capable person ,  Motivating personnel to achieve excellence in work.      Your Answer   Attracting & retain capable person , Motivating personnel to achieve  excellence in work. , Identifying the best talent          Match The Following   Question Correct Answer Your Answer      Objective of industry Profit Profit      Maintenance of work force Labour Welfare Activity Labour Welfare Activity      Principles of Personnel Administration Dignity of labour Dignity of labour      Personnel Manager has to have support Top Management Top Management            Multiple Choice Single Answer     Question   The objective of ID Act is to :‐     Correct Answer   Improve service conditions     Your Answer   Improve service conditions         Multiple Choice Multiple Answer     Question   The factors affecting the process of recruitment are :‐     Correct Answer   Organization's policy , Government Policy , Local market   

  Your Answer   Organization's policy , Government Policy , Local market          Multiple Choice Single Answer     Question   Career development provides a supply of :‐     Correct Answer   Talents & abilities     Your Answer   Growth opportunities         Multiple Choice Single Answer     Question   Effective employee compensation leads to improvements in employee's :‐     Correct Answer   Absenteeism     Your Answer   Absenteeism         Multiple Choice Single Answer     Question   Grievance & complaints can be reduced through     Correct Answer   Communication     Your Answer   Communication         True/False     Question   Personnel Department can not contribute for organization strategy.     Correct Answer   False     Your Answer   False         True/False     Question   Induction also helps to old employees.     Correct Answer   False     Your Answer   False  

      Multiple Choice Multiple Answer     Question   Which are the internal factors?     Correct Answer   Organization culture , Leadership , Strategy      Your Answer   Organization culture , Leadership , Strategy          True/False     Question   Employee can perform in friendly environment.     Correct Answer   True     Your Answer   True         Multiple Choice Single Answer     Question   The benefit to the workers under the Employment Exchange is to register only  at one place for employment instead of contacting number of :‐     Correct Answer   Potential employers     Your Answer   Potential employers         Multiple Choice Single Answer     Question   Potential of managers may be assessed through :‐     Correct Answer   Assessment centers     Your Answer   Assessment centers         Multiple Choice Multiple Answer     Question   Individual abilities can be expanded by enrolling for :‐     Correct Answer   Training programmes , Acquiring additional degree , Seeking new work  assignments   

  Your Answer   Training programmes , Acquiring additional degree , Seeking new work  assignments          Multiple Choice Single Answer     Question   Bombay Industrial Relation Act 1946 provides guidelines for the relationship  between :‐     Correct Answer   Employees & employer     Your Answer   Employees & employer         True/False     Question   Personnel department plays important role in managing change     Correct Answer   True     Your Answer   True         Select The Blank     Question   Under BIR Act a union having a minimum membership of ________of the  employees is called a Representative union.     Correct Answer   0.25     Your Answer   0.25         Multiple Choice Single Answer     Question   Human recourse planning becomes easier because skills available in the  organization are :‐     Correct Answer   Documented     Your Answer   Documented         Multiple Choice Single Answer  

  Question   On short term basis an overtime may be an alternative to :‐     Correct Answer   Recruitment     Your Answer   To complete the production         Multiple Choice Multiple Answer     Question   Approaches to discipline are :‐     Correct Answer   Hot stove rule , Warning , Immediate burn      Your Answer   Hot stove rule , Warning , Immediate burn          Select The Blank     Question   Personnel Administration is concerned with managing people at________.     Correct Answer   Work     Your Answer   Work         Multiple Choice Single Answer     Question   Employees have certain expectations from the organization regarding their :‐     Correct Answer   Career development     Your Answer   Career development         Select The Blank     Question   Management prefer merit as the basis of ________.     Correct Answer   Promotion     Your Answer   Promotion         True/False     Question   Payment must be related to performance.  

  Correct Answer   True     Your Answer   True         Multiple Choice Single Answer     Question   How training need can be assessed?     Correct Answer   Through Performance Appraisal form     Your Answer   Through Performance Appraisal form         Multiple Choice Multiple Answer     Question   Information Technology helps the business in :‐     Correct Answer   Restructuring , Reengineering , Outsourcing      Your Answer   Restructuring , Reengineering , Outsourcing          Select The Blank     Question   An effective organization must meet both company's objectives & employee  ________.     Correct Answer   Needs     Your Answer   Needs         True/False     Question   Manual need not be revised periodically.     Correct Answer   False     Your Answer   False         Match The Following   Question Correct Answer Your Answer  

   Change Empowerment Empowerment      Diagnosis Pilot Study Pilot Study      External influences Technology Technology      Internal factor Leadership Training         LIST OF ATTEMPTED QUESTIONS AND ANSWERS              Multiple Choice Multiple Answer     Question   Personnel man must be a person who must have the following:‐     Correct Answer   Sensibility , Conceptual Skill , Human relation skill      Your Answer   Sensibility , Conceptual Skill , Human relation skill          Multiple Choice Multiple Answer     Question   Works Committee is related with :‐     Correct Answer   Latrines , Urinals , Temperature      Your Answer   Latrines , Urinals , Temperature          True/False     Question   The ten years of a career are termed as the Establishment stage.     Correct Answer   False     Your Answer   False       

 Select The Blank     Question   Analyze & solve problems from a ________ oriented point of view.     Correct Answer   Profit     Your Answer   Profit         Multiple Choice Multiple Answer     Question   BIR Act lays special emphasis on :‐     Correct Answer   Collective bargaining , Prevention of strikes , Prevention of lockouts      Your Answer   Collective bargaining , Prevention of strikes , Prevention of lockouts ,  Prevention of disputes          Multiple Choice Multiple Answer     Question   Promotion policies are as follows :‐     Correct Answer   It should be consistent & should be applied uniformly to all employees , It  should be fair & impartial , Favoritism should not be taken as a basis of promotion      Your Answer   It should be fair & impartial , Favoritism should not be taken as a basis of  promotion , There should be transparent policy for the promotion          Select The Blank     Question   Job enrichment is ________ loading of the job.     Correct Answer   Vertical     Your Answer   Vertical         Multiple Choice Multiple Answer     Question   Which are the key factor in the management of human component?     Correct Answer   Land , Material , Money      Your Answer   Material , Money , Machine   

      Multiple Choice Single Answer     Question   Who can conduct Orientation Program?     Correct Answer   Operating Manager     Your Answer   Operating Manager         Multiple Choice Multiple Answer     Question   Job descriptions may be used to set up :‐     Correct Answer   Goals , Targets , Standards of performance      Your Answer   Goals , Targets , Standards of performance          Multiple Choice Single Answer     Question   What is Job analysis?     Correct Answer   Systematic process of collecting information about job.     Your Answer   Systematic process of collecting information about job.         Select The Blank     Question   The year ________ was witnessed as the year of industrial unrest.     Correct Answer   1920     Your Answer   1920         Multiple Choice Single Answer     Question   Personnel Administration is connected with :‐     Correct Answer   Employee     Your Answer   Employee       

 Multiple Choice Multiple Answer     Question   Following are the purposes of promotion :‐     Correct Answer   To promote employee's self development by reducing labour turnover ,  To built loyalty & to boost morale , To reward loyal employees      Your Answer   To promote employee's self development by reducing labour turnover , To  built loyalty & to boost morale , To reward loyal employees , To balance the organizational  hierarchy          Select The Blank     Question   ________ is a tool of data collection.     Correct Answer   Questionnaire     Your Answer   Questionnaire         Multiple Choice Single Answer     Question   The management's primary interest lies in :‐     Correct Answer   Improving productivity     Your Answer   Improving quality         Select The Blank     Question   The policy of the Management is to assure ________.     Correct Answer   Security of the employment     Your Answer   Security of the employment         Match The Following   Question Correct Answer Your Answer      BIR Act Prevention of strikes & lockouts Prevention of strikes & lockouts  

   Standing orders Rules of conduct Rules of conduct      Industrial dispute Regarding employment Regarding employment      Accumulation of leave 30 days 30 days            True/False     Question   Temporary shortage of manpower can not manage through overtime.     Correct Answer   False     Your Answer   False         Multiple Choice Single Answer     Question   Aims of Personnel Administration is :‐     Correct Answer   Getting cooperation of people     Your Answer   Employee Welfare         True/False     Question   Continuous communication with employees about change is not required     Correct Answer   False     Your Answer   False         True/False     Question   Labour turnover can be reduced through induction.     Correct Answer   True  

  Your Answer   True         Multiple Choice Single Answer     Question   Oral reprimand is sufficient to achieve :‐     Correct Answer   Desired results     Your Answer   Desired results         Multiple Choice Single Answer     Question   Principle of Personnel Administration is:‐     Correct Answer   Scientific Selection     Your Answer   Controlling         Multiple Choice Multiple Answer     Question   The employees whose quality & quantity of work is unsatisfactory, can be  because of the following :‐     Correct Answer   Lack of abilities , Training , Motivation      Your Answer   Lack of abilities , Training , Motivation          Multiple Choice Single Answer     Question   The important forms in which workers can participate in management are :‐     Correct Answer   Information sharing     Your Answer   Information sharing         True/False     Question   The well established bases of promotion are qualification & productivity.     Correct Answer   False  

  Your Answer   False         Select The Blank     Question   Problem solving approach method identifies problems which may be interfering  with________.     Correct Answer   Employee performance     Your Answer   Employee performance         Multiple Choice Single Answer     Question   Employees are demoted on :‐     Correct Answer   Disciplinary grounds     Your Answer   Disciplinary grounds         Multiple Choice Single Answer     Question   Which of the following makes employee more competent?     Correct Answer   Job rotation     Your Answer   Compensation         Match The Following   Question Correct Answer Your Answer      Shop Council 500 or more workers 250 or more workers      Works Committee I.D.Act I.D.Act      Participation Parting with power Factories Act  

   WPM Promotion of Industrial Democracy Promotion of Industrial Democracy            Multiple Choice Single Answer     Question   Under the Employment Exchange Act all employers are obliged to inform  employment exchanges of :‐     Correct Answer   Vacancies occurring     Your Answer   Vacancies occurring         Multiple Choice Single Answer     Question   Organization can cope up with change with :     Correct Answer   Quality improvement program     Your Answer   Organization Policy         Multiple Choice Multiple Answer     Question   Following are the types of audit in personnel department.     Correct Answer   Audit of managerial compliance , Audit of employee satisfaction , Audit of  Corporate strategy      Your Answer   Audit of managerial compliance , Audit of employee satisfaction , Audit of  Corporate strategy          True/False     Question   Job specification is not related to Qualification of job the holder.     Correct Answer   False     Your Answer   False       

 Multiple Choice Single Answer     Question   HRIS can be useful for almost all the :‐     Correct Answer   Personal functions     Your Answer   Personal functions         Select The Blank     Question   The Payment of Bonus Act gives employees a statutory rights to obtain a  ________in the profits of the company.     Correct Answer   Share     Your Answer   Share         True/False     Question   Employee can perform in friendly environment.     Correct Answer   True     Your Answer   True         Multiple Choice Multiple Answer     Question   Qualities of manager who work in the organization which is in growth phase:‐     Correct Answer   See alternatives , Accept change easily , Clear vision of the future      Your Answer   See alternatives , Accept change easily , Clear vision of the future          Multiple Choice Multiple Answer     Question   The following are the benefits provided under ESI Act :‐     Correct Answer   Sickness benefit , Funeral benefit , Medical benefit      Your Answer   Sickness benefit , Funeral benefit , Medical benefit        

 Select The Blank     Question   Job evaluation is the process by which relative worth of ________ in the  organization is determined for the purpose of salary computation.     Correct Answer   Various jobs     Your Answer   Various opportunities         True/False     Question   Matters such as wages, bonus etc. which are the subjects of collective  bargaining are included in the perview of Workers Participation Schemes.     Correct Answer   False     Your Answer   True         Select The Blank     Question   The Works Committee are set up under the ________.     Correct Answer   Industrial Dispute Act     Your Answer   Industrial Dispute Act         Select The Blank     Question   Employees quit if compensation levels are not ________.     Correct Answer   Competitive     Your Answer   Competitive         Multiple Choice Single Answer     Question   How training need can be assessed?     Correct Answer   Through Performance Appraisal form     Your Answer   Through Performance Appraisal form       

 True/False     Question   Participation is impossible at all levels of management.     Correct Answer   False     Your Answer   False         True/False     Question   Employee should participate in the decision making process.     Correct Answer   True     Your Answer   True