Personnel Administration

Personnel Administration
List of Attempted Questions and Answers

 Multiple Choice Single Answer
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 True/False
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 Match The Following
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Self appraisal
Halo effect
Central tendency error
MBO
 Select The Blank
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 True/False
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 Select The Blank
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 Multiple Choice Single Answer
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 True/False
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 True/False
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 Multiple Choice Single Answer
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 Multiple Choice Multiple Answer
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 Select The Blank
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 Multiple Choice Multiple Answer
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  Correct Answer  
 Match The Following
  Question  
MBO
Self appraisal
Halo effect
Central tendency error
 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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 Multiple Choice Single Answer
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 Multiple Choice Multiple Answer
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 Multiple Choice Single Answer
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 Select The Blank
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 Multiple Choice Single Answer
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 True/False
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 Select The Blank
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 Match The Following
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Procedure of training
Induction
Training
Type of training
 Multiple Choice Multiple Answer
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 Multiple Choice Multiple Answer
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 True/False
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 True/False
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 Multiple Choice Single Answer
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 Multiple Choice Multiple Answer
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 True/False
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 Multiple Choice Multiple Answer
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 Multiple Choice Single Answer
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 True/False
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 Multiple Choice Multiple Answer
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 Multiple Choice Single Answer
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 Multiple Choice Single Answer
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 Multiple Choice Multiple Answer
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 Multiple Choice Multiple Answer
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 Multiple Choice Multiple Answer
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 Match The Following
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Feedback
Quality of work life
Autonomy
Variety
 Multiple Choice Multiple Answer
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 Select The Blank
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  Correct Answer  
 True/False
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 Multiple Choice Single Answer
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 Multiple Choice Single Answer
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 Multiple Choice Single Answer
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 True/False
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 Multiple Choice Multiple Answer
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 Multiple Choice Single Answer
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 Multiple Choice Multiple Answer
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 Select The Blank
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 Multiple Choice Single Answer
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 Match The Following
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IT process in Personnel Management
HRIS
Online panel of experts
Online guidelines to line managers
 Multiple Choice Single Answer
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 Multiple Choice Single Answer
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 Select The Blank
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 True/False
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 Multiple Choice Single Answer
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 Multiple Choice
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 Multiple Choice
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 Multiple Choice

Multiple Answer

Multiple Answer

Single Answer

Single Answer

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 True/False
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 Multiple Choice Single Answer
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 Multiple Choice Single Answer
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 True/False
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 True/False
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 True/False
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 True/False
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 Multiple Choice Single Answer
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 Select The Blank
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 True/False
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 True/False
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 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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 Match The Following
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Internal factor
Change
Diagnosis
External influences
 Multiple Choice Single Answer
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  Correct Answer  
 Match The Following
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Third Five Year Plan
Works Committee meeting
TISCO's board level participation
Workers Participation Schemes
 Select The Blank
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 Multiple Choice Single Answer
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 True/False
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 True/False
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 Multiple Choice Single Answer
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 Multiple Choice Multiple Answer
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 Multiple Choice Single Answer
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 Select The Blank
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 Multiple Choice Single Answer
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 True/False
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 Multiple Choice Multiple Answer
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 Multiple Choice Single Answer
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 Match The Following
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Difficult employees
Constructive approach to discipline
Serious offence
corrective discipline
 True/False
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 Multiple Choice Single Answer
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 True/False
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 True/False
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 Multiple Choice Single Answer
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 True/False
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 Multiple Choice Multiple Answer
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  Correct Answer  
 Select The Blank
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 Match The Following
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Shop Council
Works Committee
Participation
WPM
 Select The Blank
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  Correct Answer  
 True/False
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  Correct Answer  

 True/False
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  Correct Answer  
 Multiple Choice Multiple Answer
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 True/False
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 Multiple Choice Multiple Answer
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 Select The Blank
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 Match The Following
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Turnaround phase
Growth Phase
Industry Shift phase
Major integration phase
 Select The Blank
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 Multiple Choice Multiple Answer
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 Multiple Choice Single Answer
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  Correct Answer  
 Select The Blank
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 Select The Blank
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 Multiple Choice Single Answer
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 True/False
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 Multiple Choice Multiple Answer
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 Multiple Choice Single Answer
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 Select The Blank
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 Multiple Choice Single Answer
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 Multiple Choice Multiple Answer
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 Multiple Choice Single Answer
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 True/False
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 Select The Blank
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 True/False
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 Multiple Choice Multiple Answer
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 Multiple Choice Single Answer
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  Correct Answer  
 Match The Following
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Objective of industry
Maintenance of work force
Principles of Personnel Administration
Personnel Manager has to have support
 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Single Answer
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 Multiple Choice Multiple Answer
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 Multiple Choice Multiple Answer
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 Multiple Choice Single Answer
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  Correct Answer  
 Select The Blank
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 Multiple Choice Multiple Answer
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 Multiple Choice Single Answer
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 Multiple Choice Single Answer
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  Correct Answer  

 True/False
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 True/False
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 Multiple Choice Single Answer
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 True/False
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 Multiple Choice Single Answer
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 True/False
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 Multiple Choice Multiple Answer
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  Correct Answer  
 Select The Blank
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 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Select The Blank
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 Select The Blank
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 Multiple Choice Single Answer
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  Correct Answer  
 Select The Blank
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 Multiple Choice Single Answer
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  Correct Answer  
 True/False
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  Correct Answer  
 Multiple Choice Single Answer
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 Multiple Choice Single Answer
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 Multiple Choice Single Answer
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 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Select The Blank
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  Correct Answer  
 Match The Following
  Question  
Advantages of career planning
Advancement stage
Job performance
Retirement phase
 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Select The Blank
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  Correct Answer  
 True/False
  Question  
  Correct Answer  
 Match The Following

  Question  
Indirect benefits
Factors affecting compensation
Incentive system
Group incentive plan
 Multiple Choice Single Answer
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  Correct Answer  
 Match The Following
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Grievance Redressal System
Performance Appraisal ratings
Updation of Personnel Manual
Policy serves as
 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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 Multiple Choice
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 Multiple Choice
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  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice
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Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Select The Blank
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  Correct Answer  
 Multiple Choice Single Answer
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 Multiple Choice
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 Multiple Choice
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  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice

Single Answer

Single Answer

Single Answer

Multiple Answer

Single Answer

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  Correct Answer  
 Multiple Choice Single Answer
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 Multiple Choice Single Answer
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 Multiple Choice Multiple Answer
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 Multiple Choice Single Answer
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 Multiple Choice Multiple Answer
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 Multiple Choice Multiple Answer
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  Correct Answer  

 Multiple Choice Multiple Answer
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  Correct Answer  
 Select The Blank
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  Correct Answer  
 Multiple Choice Multiple Answer
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 Multiple Choice Single Answer
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 Multiple Choice Multiple Answer
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 Multiple Choice Single Answer
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 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Select The Blank
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 Multiple Choice Multiple Answer
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 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Single Answer
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 Multiple Choice Multiple Answer
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  Correct Answer  
 Select The Blank
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 True/False
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  Correct Answer  
 Select The Blank
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Select The Blank
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 Multiple Choice Multiple Answer
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 Multiple Choice Single Answer
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 Multiple Choice Multiple Answer
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 Multiple Choice Single Answer
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  Correct Answer  
 Select The Blank
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 Multiple Choice Single Answer
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 Multiple Choice Multiple Answer

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  Correct Answer  
 Select The Blank
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  Correct Answer  
 Select The Blank
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  Correct Answer  
 Match The Following
  Question  
BIR Act
Standing orders
Industrial dispute
Accumulation of leave
 True/False
  Question  
  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 True/False
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  Correct Answer  
 Select The Blank
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 True/False
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 True/False
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Select The Blank
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  Correct Answer  
 Select The Blank
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  

 Multiple Choice Single Answer
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 Multiple Choice
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  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice
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  Correct Answer  
 True/False

Single Answer

Single Answer

Single Answer

Single Answer

  Question  
  Correct Answer  
 True/False
  Question  
  Correct Answer  
 Select The Blank
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  Correct Answer  
 Select The Blank
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Select The Blank
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 Multiple Choice Multiple Answer

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 Multiple Choice Multiple Answer
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 Multiple Choice Multiple Answer
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 Multiple Choice Multiple Answer
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 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Select The Blank
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  Correct Answer  
 Multiple Choice Single Answer
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 Multiple Choice Single Answer
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 Multiple Choice Single Answer
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 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Single Answer

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  Correct Answer  
 Select The Blank
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 Multiple Choice
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 Multiple Choice
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 Multiple Choice
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 Multiple Choice
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 Multiple Choice
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False

Single Answer

Multiple Answer

Single Answer

Multiple Answer

Single Answer

Single Answer

  Question  
  Correct Answer  
 Select The Blank
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  Correct Answer  
 Select The Blank
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 True/False
  Question  
  Correct Answer  
 Select The Blank
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  Correct Answer  
 Select The Blank
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Select The Blank
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Select The Blank
  Question  
  Correct Answer  
 True/False
  Question  
  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Single Answer
  Question  
  Correct Answer  
 Select The Blank
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  Correct Answer  
 Select The Blank
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Select The Blank
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  Correct Answer  
 Multiple Choice Single Answer
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  Correct Answer  
 Match The Following
  Question  
Objective of personnel administration
Contribution of personnel administration
Developing human resources
Maintaining & protecting human resources
 True/False
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  Correct Answer  
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Change
Diagnosis
External influences

Internal factor
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Contribution of personnel administration
Developing human resources
Maintaining & protecting human resources
Objective of personnel administration
 True/False
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 Multiple Choice Single Answer
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  Correct Answer  
 Multiple Choice Single Answer
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Head hunters
Urgent recruitment
Cost effective method of screening
applications
Medical examinations
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IT process in Personnel Management
HRIS
Online panel of experts
Online guidelines to line managers
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Growth Phase
Industry Shift phase
Major integration phase

Turnaround phase
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Procedure of training
Induction Reduces
Training
Type of training
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Demotion
Rotation transfer
Measurement of merit
Transfer
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Personnel Administration

ist of Attempted Questions and Answers

Shortage of highly skilled manpower with short period but non
recurring in nature can be solved through :Consultants
Employee should participate in the decision making process.
True
Direct compensations are medical benefits, paid leave & insurance.
False
Job evaluation is the process by which relative worth of ________ in
the organization is determined for the purpose of salary
computation.
Various jobs
Problem solving approach method identifies problems which may
be interfering with________.
Employee performance
Trade union prefer ________ as a sole basis of promotion.
Seniority
  Correct Answer  
Opportunity to express himself
Raters personal opinion
Raters avoid high/low ratings
Establishing performance goals
Management prefer merit as the basis of ________.
Promotion
The recruitment agency is paid certain % of the incumbents' salary
as professional charges.
False
Personnel department plays an important role in ________.
Handling disagreements
What is necessary to maintain harmonious employee relation?
Constant dialogue
Solutions to surplus employees are :-

Attrition , Early retirement , Layoffs
Promotion which does not receive any increase in salaries is called
Dry promotion
Outsourcing is a viable solution for the companies that do not have
sufficient work for :Full time employees
HRIS can be useful for almost all the :Personal functions
Compensation should not ensure internal equity.
False
To remain competitive, organization needs to build positive
employee relation.
False
Information Technology helps the business in :Restructuring , Reengineering , Outsourcing
Production transfers are caused due to changes in market demand.
False
As per the Edward Flippo Personnel Administration is :Maintenance of Human Resource , Integration of Human Resource ,
Development of Human Resource
The advertisement does not necessarily create a positive image of
the company.
False
Some appraisers, at times, rate persons they like ________ than
those they do not like.
Higher
Following are the types of audit in personnel department.
Audit of managerial compliance , Audit of employee satisfaction ,
Audit of Corporate strategy
What is quality circles?
Small group of people who solve the problem.
Which is the last stapes in training?
Out put of training.
Induction also helps to old employees.

False
It is difficult to measure service & judge the seniority.
False
Which are the key factor in the management of human component?
Land , Material , Money
One of the most cost effective methods of screening applications is
to use :Educational accomplishments
Management by Objectives is a system of ________.
Performance Appraisal
Individual abilities can be expanded by enrolling for :Training programmes , Acquiring additional degree , Seeking new
work assignments
________ is a function of Personnel department
Training
Works Committee is related with :Latrines , Urinals , Temperature
  Correct Answer  
Establishing performance goals
Opportunity to express himself
Raters personal opinion
Raters avoid high/low ratings
Following actions are initiated by HR department in Performance
Appraisal System :Devising appropriate appraisal system , To train the line managers ,
To device norms & instruments for employees appraisal periodically
The disadvantages of hot stove rule & progressive discipline are
that they focus on:Past behavior
Participative forms prevalent in India are:Works Committees , Joint Management Councils , Joint Councils
The disciplinary action is not directed towards a person, it is meant
to eliminate:Undesirable behavior
Procedure for training includes the following :-

Identify training needs , Specify training objectives , Design training
methods
Who is appointed by Govt. to solve labour dispute?
Labour Commissioner
The problem with subjective method is the bias of the rater. Some
of the common biases are:Halo effects , Contrast error , Personal prejudice
Discipline is a process to correct & mould employees for ________.
Better performance
Design of compensation programmes is significant in :Personnel management
An exit interview provides last opportunity to discover the nature of
dissatisfaction.
True
________ is a first stapes of training procedure.
Identify training requests.
  Correct Answer  
Identify training needs
Reduces Turnover
Exposed to new idea
Job rotation
Through human resource information system data is :Acquired , Analyzed , Stored
Information Technology reverses the effect of ________.
Bureaucracy
Through human resource information system data is :Stored , Acquired , Analyzed
In up gradation the job is upgraded in the organizational hierarchy,
and the result of which the employee gets :More salary , Higher authority , Responsibility
There is only one theory which explains the impact of
compensation on employee behavior.
False
Case method is one of the training type.

True
Personnel Administration is connected with :Employee
The workers interest lies in improving their:Earnings
Which is external influence in the organization?
Govt. Rules & Regulation.
The Works Committee are set up under the ________.
Industrial Dispute Act
Under BIR Act an Appellate court hears appeals against the orders
of :The Registrar of Union , Labour Commissioner , Wage boards
The MBO approach involves establishing performance goals jointly
by Superior & subordinates.
True
________ means limitation of organized action.
Directing
Disadvantages of merit based promotions are :Measurement of merit is highly difficult , Many people distrust the
management's integrity in judging merit , The techniques of merit
measurement are subjective
Which of the following is the Managerial function of Personnel
Administration?
Planning
Job analysis is a systematic process of collecting information about
a job.
True
There are two types of discipline, corrective and ________.
Preventive
Which are the internal factors?
Organization culture , Leadership , Strategy
Objective of Personnel Administration is:Ensure compliance with law
Principle of Personnel Administration is:Scientific Selection

Following are the purposes of promotion :To promote employee's self development by reducing labour
turnover , To built loyalty & to boost morale , To reward loyal
employees
What are the objectives of training?
Exposure to new idea , Expanding knowledge , To Motivate
employees
Role of Personnel Administrator consists of :Legal Role , Fire fighting Role , Counselor's Role
  Correct Answer  
Information
Quality Circles
Responsibility
Different Skills
BIR Act lays special emphasis on :Collective bargaining , Prevention of strikes , Prevention of lockouts
Transfer is a ________.
Horizontal job assignment
Standing orders means the rules of conduct for workmen employed
in industrial establishments.
False
Employees have certain expectations from the organization
regarding their :Career development
Decision of Works Committee are :Recommendatory
The benefit to employer under the Employment Exchange is that he
has a wider choice of :Applicants
Problem solving approach should be used where criticisms are
specific & focused on the person.
False
The compensation practices differ in the following ways :Structure , Mix , Quantum
Shortage of skilled employee's can be solved through :Training

Methods of forecasting demand for human resources are :Expert estimates , Trend projection , Unit level demand forecasting
Analyze & solve problems from a ________ oriented point of view.
Profit
Following is the internal way of human resources supply:Human Resources Audit
  Correct Answer  
Reduction in cost
Facilitates Personnel decisions
Standard disciplinary actions
Organizational development
Qualities of personnel Manager is :Support to top management
The management's primary interest lies in :Improving productivity
Shop Council for each department in an industry where ________
workmen are employed.
500 or more
________ method of training is connected to real life problem.
Case
Personnel Administration can contribution in.
Solving the Problems , Interpretation of cost & benefits , Salary
Package
In majority of the companies increments are linked with :Performance
Resignation used sparingly, results in ________.
Promotion
An effective organization must meet both company's objectives &
employee ________.
Needs
Aims of the Works Committee are:To promote good relations , To comment on matters of common
interest , To endeavor to compose any differences

________ has impact on employee's behavior at work.
Nuclear Family
The employees whose quality & quantity of work is unsatisfactory,
can be because of the following :Lack of abilities , Training , Motivation
Personnel Department can not contribute for organization strategy.
False
The supervisor ranks all the persons in his department from the
best to the worst using a specified overall :Criterion
Following actions are initiated by HR department in Performance
Appraisal System :Devising appropriate appraisal system , To train the line managers ,
To device norms & instruments for employees appraisal periodically
Performance appraisal indicates how the employees has performed
on the :Job
Job enrichment is ________ loading of the job.
Vertical
________ can be utilized for employees promotion & progress from
one stage to another stage.
Job analysis data
The compensation practices differ in the following ways :Mix , Quantum , Structure
Procedure for training includes the following :Identify training needs , Specify training objectives , Design training
methods
Which cost can save through good induction or orientation
program?
Labour Cost.
The appraiser offers assistance to the appraisee to improve
performance & must identify :Specific action plans
Temporary shortage of manpower can not manage through
overtime.
False
What is the critical function of personnel administration?

Employee relations
Audit of employee satisfaction contains
Employee need
Information Technology helps the business in :Restructuring , Reengineering , Outsourcing
It is an assumption that the employee learn more with the :Length of service
Effective employee compensation leads to improvements in
employee's :Absenteeism
________ can reduces anxiety in the new employee.
Induction
Problem solving approach method identifies problems which may
be interfering with employee performance.
True
Satisfactory resolution of the disputes may avoid the following :Ill will , Strikes , Non co-operative actions
Only________ jobs are needed to take up for job analysis study.
Critical
As per the Edward Flippo Personnel Administration is :Maintenance of Human Resource , Integration of Human Resource ,
Development of Human Resource
________ energizes human behavior to achieve goals.
Motivation
The Minimum Wages act fixes & revises minimum wages for a
certain class of workmen to prevent exploitation of ________.
Unorganized labour
Eligibility for gratuity is minimum 10 years of service.
False
To conduct compensation survey data should be manipulated.
False
Through human resource information system data is :Acquired , Analyzed , Stored

Measurement of merit is very easy.
False
Merit denotes the :Past achievement
Under the Employment Exchange Act all employers are obliged to
inform employment exchanges of :Vacancies occurring
Types of manifestation of conflicts of unions are :Non-co-operation , Arguments , Hostility
Compensation practices are ________ across companies & across
jobs.
Different
The factors affecting the process of recruitment are :Organization's policy , Government Policy , Local market
Continuous communication with employees about change is not
required
False
Works Committee normally deal with :Ventilation , Lighting , Sanitation
A grout without leader is given a topic for discussion & asked to
arrive at a group decision.
False
Job analysis provides information on :Educational qualifications , Training , Experience
Career development provides a supply of :Talents & abilities
Employees expect their supervisors to play an active role in their
________.
Career development
Payment must be related to performance.
True
The ten years of a career are termed as the Establishment stage.
False
The following are the benefits provided under ESI Act :-

Funeral benefit , Medical benefit , Sickness benefit
Job enrichment increases :Responsibility , Autonomy , Control
  Correct Answer  
Leadership
Empowerment
Pilot Study
Technology
Aims of Personnel Administration is :Getting cooperation of people
  Correct Answer  
WP as fundamental principle
Monthly
1970
Attitudinal change
Advertisement is an ________ of seeking recruits.
Effective way
Characteristics of personnel Manager is:Specialist in organization theory
It is mandatory in all States to inform the employment exchange of
vacancies at workmen level.
False
Organizations visit campuses to recruit candidates for ________.
Entry level positions
Consultative participation involves a higher degree of sharing
views.
True
Under BIR Act a union having a minimum membership of ________of
the employees is called a Representative union.
0.25
The creation of new rights as between employer & workers should
be outside the jurisdiction of the :Participation schemes
Qualities of manager who work in the organization which is in
growth phase:See alternatives , Accept change easily , Clear vision of the future

The compensation survey data is collected through :Questionnaire
Due to Information Technology salary administration becomes
________.
Easier
Demotions are less frequently used as it affects the employees' :Career prospects & morale
Job specification is not related to Qualification of job the holder.
False
Advantages of career planning are :Reduces turnover , Tap potentials of employees , Motivates
employees
Criteria for selection includes :Educational accomplishments , Experience , Personal
characteristics
Potential of managers may be assessed through :Assessment centers
  Correct Answer  
Consistently breaks company rules
Root out causes
Written reprimand
Non compliance with rules
Participation is impossible at all levels of management.
False
The objective of P.F. Act is to make available the benefits of :Statutory schemes of PF , Family Pension Fund , Deposit linked
insurance fund
All applicants are asked to fill up an :Application blank
A prior arrangement for the distribution of the gains of the higher
production & participation, is a necessary condition for :Success
Bombay Industrial Relation Act 1946 provides guidelines for the
relationship between :Employees & employer
Article 43 'A' was inserted in the constitution under the ________.

Directive Principles of State Policy
________ is a tool of data collection.
Questionnaire
Employees wish to know what career advancements opportunities
are available in the :Organization
What is the action involved in job redesign?
Job rotation
Key result areas are related to Target / Goals of the job holder.
True
When employees are given constructive feedback, to:Encourage initiative , Perform better , Develops sense of
responsibility
Hiring, Termination & Turnover of employee dose not involve cost.
False
The process of Job Analysis involves :Clear understanding of the job.
Personnel department has to design the organizational structure
which should be in tune with the Organization's strategies.
True
Participative forms prevalent in India are:Works Committees , Joint Management Councils , Joint Councils
Personnel Administration is concerned with managing people
at________.
Work
  Correct Answer  
500 or more workers
I.D.Act
Parting with power
Promotion of Industrial Democracy
Issues of collective bargaining and ________ are outside the scope of
council.
Individual grievances
Before any behavior has taken place the consequences of
undesirable behavior are communicated to the employee.
True

The policy of the organization is to give top priority to Human
Resource Development.
True
Through web pages, prospective applicants can obtain the data
about the company for :Its products , Its services , Employment opportunities
The rater's ________ of the employee affects his assessment
Personal opinion
There are external & internal influences on the organization.
True
Process of selection includes :Preliminary screening , Interviews , Employment tests
Career planning is viable way to meet the organization's ________.
Internal staffing requirements
  Correct Answer  
Motivate people
Clear Vision
Comfortable with ambiguity
Visualize picture
Level of expertise of employee can be determined through ________.
Competency Mapping
The problem with subjective method is the bias of the rater. Some
of the common biases are:Halo effects , Contrast error , Personal prejudice
Salary structure is developed by :Job evaluation
Assessment centers gives idea about________
Promotable employee
Employees quit if compensation levels are not ________.
Competitive
The benefit to the workers under the Employment Exchange is to
register only at one place for employment instead of contacting
number of :Potential employers

Integrating the human resources function with business is not a
goal of Personnel Department
False
Promotion policies are as follows :It should be consistent & should be applied uniformly to all
employees , It should be fair & impartial , Favoritism should not be
taken as a basis of promotion
An organizations success depends on the availability of :Competent human resources
The Payment of Bonus Act gives employees a statutory rights to
obtain a ________in the profits of the company.
Share
Which of the following makes employee more competent?
Job rotation
Job descriptions may be used to set up :Goals , Targets , Standards of performance
Through web pages, prospective applicants can obtain information
about :Application procedure
Information Technology enables organisationwide access to
educational & training material.
False
The main objective of the Payment of Wages Act is to ________ in
payment of wages.
Avoid unnecessary delay
The well established bases of promotion are qualification &
productivity.
False
Following are measures of effectiveness of personnel function.
Relatedness of pay to performance , Reduced grievances ,
Improved moral
The Contract Labour act provides for :Abolition of contract labour , Improve conditions of work , Provision
for health & welfare
Special features of the BIR Act are :-

Establishing an Industrial Court , Establishing Labour Court , Making
victimization illegal
The key to a successful human resource planning is :An information
  Correct Answer  
Profit
Labour Welfare Activity
Dignity of labour
Top Management
Approaches to discipline are :Hot stove rule , Warning , Immediate burn
If vacancies cannot be filled within the organization, Personnel
Department need to prepare a :Recruitment Plan
Personnel Management helps in :Identifying the best talent , Attracting & retain capable person ,
Motivating personnel to achieve excellence in work.
Contents of Personnel Manual are :Organizational goals & objectives , Personnel Policy , Role of
Personnel Department
New technology & new method of operation demands for :New & higher level skills
Forced choice method reduces ________, it is easy to administer &
fits a variety of jobs.
Raters bias
Works Committee is related with :Latrines , Urinals , Temperature
Under the trusteeship, the inherent responsibility of business
enterprises is towards it's :Shareholders , Consumers , Workers
Challenge in front of personnel department is of :Recruit & retain qualified persons
Personnel Department audit involves
Timely compliance with legal requirements

It is Management prerogative to accept the suggestions of workers.
True
Induction is part of training.
True
What is job rotation?
Employee are moved to variety of jobs
HRIS provides detailed information & facilitates Personnel
decisions.
True
The campus recruitment process is generally repeated :Every year
Employee can perform in friendly environment.
True
Personnel man must be a person who must have the following:Sensibility , Conceptual Skill , Human relation skill
The personnel plan serves as a guide for ________
Training
The trade unions are not prepared to divert themselves of their
power in :Bargaining
The company appoints trained psychologists who acts as :Counselors
Transfer is viewed as a change in assignment in which the
employee moves from ________.
One job to another
The year ________ was witnessed as the year of industrial unrest.
1920
Personal department must have the knowledge of:Employee's attitudes & work preferences
Each person has a unique ________.
Personality
The Personnel Department along with the support of Line Managers
shall be responsible for :-

Training & development
Assessment centers is one method to understand promotable
employees in the organization.
True
Organization can cope up with change with :
Quality improvement program
Role of Personnel Administrator consists of :Fire fighting Role , Counselor's Role , Legal Role
Fair practices in selecting the right man for right job provide
opportunities for career growth based on :Merit
What are the objectives of induction?
Reduce anxiety , Reduce turnover , Save time
Following are the types of audit in personnel department.
Audit of managerial compliance , Audit of employee satisfaction ,
Audit of Corporate strategy
Who can conduct Orientation Program?
Operating Manager
The advantage of self appraisal is that, the employee :Is involved , Is committed to the appraisal process , Has an
opportunity to correct himself
Applicability of BIR Act & certain important definitions are given
in :Annexure XI
How training need can be assessed?
Through Performance Appraisal form
The policy of the Management is to assure ________.
Security of the employment
  Correct Answer  
Satisfied employee's needs for recognition
Age of 30-45
Career progression
Completes one career & moves on to another
Who Make or mar any organization?

Men
Individual abilities can be expanded by enrolling for :Training programmes , Acquiring additional degree , Seeking new
work assignments
Participation enhances employees ability to influence decision
making with corresponding assumption of :Responsibility
The purpose of the Industrial Employment Act is to standardize :Working conditions
Participation in decision is the negligible form of participation.
False
Manual need not be revised periodically.
False
On short term basis an overtime may be an alternative to :Recruitment
What are the stapes in job analysis?
Select a jobs , Gather data on job. , Prepare job descriptions
Under ID Act, unfair acts on the part of employers, workmen or
trade unions are called unfair labour practices.
False
Labour turnover can be reduced through induction.
True
The method of recruitment would depend on the budget allocation
to the process.
False
Management development concentrate on :Learning & Change process
Job analysis can help in ________.
Strategic planning
The Standing Orders Act is applicable to industrial establishments
in which 50 or more workmen are employed.
False

  Correct Answer  
Medical benefit
Supply & demand
Piece work
Cost reduction plan
Direct compensation includes:Wages
  Correct Answer  
To reduce grievances
O, VG, G, A, I.
Periodically
Guide
Aims of Personnel Administration is:Getting cooperation of people
Which are the external influences?
Technology , Economic condition , Unions
In up gradation the job is upgraded in the organizational hierarchy,
and the result of which the employee gets:More salary , Higher authority , Responsibility
Various theories to study an impact of compensation on employee
behavior are:Reinforcement theory , Expectancy theory , Equity theory
Process of selection includes:Preliminary screening , Interviews , Employment tests
Personnel man must be a person who must have the following:Sensibility , Conceptual Skill , Human relation skill
Disadvantages of merit based promotions are:Measurement of merit is highly difficult , Many people distrust the
management's integrity in judging merit , The techniques of merit
measurement are subjective
All applicants are asked to fill up an:Application blank
BIR Act lays special emphasis on:Collective bargaining , Prevention of strikes , Prevention of lockouts
The key to a successful human resource planning is:-

An information
Grievance & complaints can be reduced through
Communication
When the recruitment is urgent recruitment may be conducted by
________.
Walk-in-interviews
The benefit to the workers under the Employment Exchange is to
register only at one place for employment instead of contacting
number of:Potential employers
The trade unions are not prepared to divert themselves of their
power in:Bargaining
Proper grievance procedure is followed involving both:Union & management
Organization can cope up with change with:
Quality improvement program
Information Technology helps the business in:Restructuring , Reengineering , Outsourcing
The Personnel Department along with the support of Line Managers
shall be responsible for:Training & development
Demotions are less frequently used as it affects the employees':Career prospects & morale
Qualities of personnel Manager is:Support to top management
Special features of the BIR Act are:Establishing an Industrial Court , Establishing Labour Court , Making
victimization illegal
The campus recruitment process is generally repeated:Every year
Following are measures of effectiveness of personnel function.
Relatedness of pay to performance , Reduced grievances ,
Improved moral
What are the stapes in job analysis?
Select a jobs , Gather data on job. , Prepare job descriptions

Under BIR Act an Appellate court hears appeals against the orders
of:The Registrar of Union , Labour Commissioner , Wage boards
The objective of ID Act is higher productivity which contributes to
the ________.
Country's prosperity
The employees whose quality & quantity of work is unsatisfactory,
can be because of the following:Lack of abilities , Training , Motivation
The policy serves as a:Guide
The Contract Labour act provides for:Abolition of contract labour , Improve conditions of work , Provision
for health & welfare
The objective of ID Act is to:Improve service conditions
Decision of Works Committee are:Recommendatory
Job descriptions may be used to set up:Goals , Targets , Standards of performance
The composition of Works Committee is consisting of equal
numbers from ________.
Employer & employees
Gratuity is paid at the rate of 18 day's wages for every completed
year of service.
False
Matters such as wages, bonus etc. which are the subjects of
collective bargaining are included in the perview of Workers
Participation Schemes.
False
Before any behavior has taken place the consequences of
undesirable behavior are communicated to the employee.
True
Personnel man must be a person who must have the following:Sensibility , Conceptual Skill , Human relation skill
Grievance & complaints can be reduced through

Communication
A policy is a rule of predetermined :Course of action
Following actions are initiated by HR department in Performance
Appraisal System :Devising appropriate appraisal system , To train the line managers ,
To device norms & instruments for employees appraisal periodically
Trade union prefer ________ as a sole basis of promotion.
Seniority
Works Committee is related with :Latrines , Urinals , Temperature
The ten years of a career are termed as the Establishment stage.
False
Analyze & solve problems from a ________ oriented point of view.
Profit
BIR Act lays special emphasis on :Collective bargaining , Prevention of strikes , Prevention of lockouts
Job enrichment is ________ loading of the job.
Vertical
Which are the key factor in the management of human component?
Land , Material , Money
Who can conduct Orientation Program?
Operating Manager
Job descriptions may be used to set up :Goals , Targets , Standards of performance
What is Job analysis?
Systematic process of collecting information about job.
The year ________ was witnessed as the year of industrial unrest.
1920
Personnel Administration is connected with :Employee

Following are the purposes of promotion :To promote employee's self development by reducing labour
turnover , To built loyalty & to boost morale , To reward loyal
employees
________ is a tool of data collection.
Questionnaire
The policy of the Management is to assure ________.
Security of the employment
  Correct Answer  
Prevention of strikes & lockouts
Rules of conduct
Regarding employment
30 days
Temporary shortage of manpower can not manage through
overtime.
False
Aims of Personnel Administration is :Getting cooperation of people
Continuous communication with employees about change is not
required
False
Labour turnover can be reduced through induction.
True
Oral reprimand is sufficient to achieve :Desired results
Principle of Personnel Administration is:Scientific Selection
The employees whose quality & quantity of work is unsatisfactory,
can be because of the following :Lack of abilities , Training , Motivation
The important forms in which workers can participate in
management are :Information sharing
The well established bases of promotion are qualification &
productivity.
False
Problem solving approach method identifies problems which may
be interfering with________.

Employee performance
Employees are demoted on :Disciplinary grounds
Which of the following makes employee more competent?
Job rotation
Under the Employment Exchange Act all employers are obliged to
inform employment exchanges of :Vacancies occurring
Organization can cope up with change with :
Quality improvement program
Following are the types of audit in personnel department.
Audit of managerial compliance , Audit of employee satisfaction ,
Audit of Corporate strategy
Job specification is not related to Qualification of job the holder.
False
HRIS can be useful for almost all the :Personal functions
Employee can perform in friendly environment.
True
The following are the benefits provided under ESI Act :Sickness benefit , Funeral benefit , Medical benefit
Job evaluation is the process by which relative worth of ________ in
the organization is determined for the purpose of salary
computation.
Various jobs
The Works Committee are set up under the ________.
Industrial Dispute Act
How training need can be assessed?
Through Performance Appraisal form
Participation is impossible at all levels of management.
False
Employee should participate in the decision making process.
True

The supervisor ranks all the persons in his department from the
best to the worst using a specified overall:Criterion
Through web pages, prospective applicants can obtain information
about:Application procedure
Design of compensation programmes is significant in:Personnel management
Collective bargaining function comes under:Firefighting & Legal Role
One of the most cost effective methods of screening applications is
to use:Educational accomplishments
It is mandatory in all States to inform the employment exchange of
vacancies at workmen level.
False
Integrating the human resources function with business is not a
goal of Personnel Department
False
________ is managerial function.
Controlling
Personnel department plays an important role in ________.
Handling disagreements
Through web pages, prospective applicants can obtain the data
about the company for :Its services , Employment opportunities , Its products
Forced choice method reduces ________, it is easy to administer &
fits a variety of jobs.
Raters bias
Job of similar responsibilities must be placed in the same grade.
True
The MBO approach involves establishing performance goals jointly
by Superior & subordinates.
True

Role of Personnel Administrator consists of :Fire fighting Role , Counselor's Role , Legal Role
The compensation practices differ in the following ways :Structure , Mix , Quantum
Participative forms prevalent in India are:Works Committees , Joint Management Councils , Joint Councils
The problem with subjective method is the bias of the rater. Some
of the common biases are:Halo effects , Contrast error , Personal prejudice
Methods of forecasting demand for human resources are :Expert estimates , Trend projection , Unit level demand forecasting
Merit denotes the :Past achievement
Personnel Administration can contribution in.
Solving the Problems , Interpretation of cost & benefits , Salary
Package
Management by Objectives is a system of ________.
Performance Appraisal
Promotion is an advancement of a employee to a better job in
terms of :Higher responsibility
The disadvantages of hot stove rule & progressive discipline are
that they focus on:Past behavior
Personnel Department audit involves
Timely compliance with legal requirements
Who Make or mar any organization?
Men
Under the trusteeship, the inherent responsibility of business
enterprises is towards it's :Consumers , Workers , Shareholders
Contents of Personnel Manual are :Organizational goals & objectives , Personnel Policy , Role of
Personnel Department

What is the action involved in job redesign?
Job rotation
The main objective of the Payment of Wages Act is to ________ in
payment of wages.
Avoid unnecessary delay
The disciplinary action is not directed towards a person, it is meant
to eliminate:Undesirable behavior
Through human resource information system data is :Acquired , Analyzed , Stored
Which is internal influence in the organization?
Goals & Objective
Which are the external influences?
Technology , Economic condition , Unions
The purpose of the Industrial Employment Act is to standardize :Working conditions
What is necessary to maintain harmonious employee relation?
Constant dialogue
Employment agencies normally recruit at lower & middle
management level.
False
The Standing Orders Act is applicable to industrial establishments
in which 50 or more workmen are employed.
False
Transfer is a ________.
Horizontal job assignment
________ is a function of Personnel department
Training
Various theories to study an impact of compensation on employee
behavior are :Reinforcement theory , Expectancy theory , Equity theory
The benefit to employer under the Employment Exchange is that he
has a wider choice of :Applicants
The following are the benefits provided under ESI Act :-

benefit , Funeral benefit , Medical benefit
Through web pages, prospective applicants can obtain information
about :Application procedure
Shortage of highly skilled manpower with short period but non
recurring in nature can be solved through :Consultants
The Personnel Department along with the support of Line Managers
shall be responsible for :Training & development
It is Management prerogative to accept the suggestions of workers.
True
Many organizations have their own ________ where prospective
applicants can obtain data.
Web pages
Article 43 'A' was inserted in the constitution under the ________.
Directive Principles of State Policy
New technology & new method of operation demands for :New & higher level skills
Compensation practices are ________ across companies & across
jobs.
Different
Advantages of career planning are :Reduces turnover , Tap potentials of employees , Motivates
employees
The process of Job Analysis involves :Clear understanding of the job.
Which is external influence in the organization?
Govt. Rules & Regulation.
Assessment centers gives idea about________
Promotable employee
Problem solving approach method identifies problems which may
be interfering with employee performance.
True
Performance appraisal indicates how the employees has performed
on the :-

Job
Objective of Personnel Administration is:Ensure compliance with law
The composition of Works Committee is consisting of equal
numbers from ________.
Employer & employees
Level of expertise of employee can be determined through ________.
Competency Mapping
Job enrichment increases :Responsibility , Autonomy , Control
Job analysis provides information on :Educational qualifications , Training , Experience
As per the Edward Flippo Personnel Administration is :Maintenance of Human Resource , Integration of Human Resource ,
Development of Human Resource
Organizations visit campuses to recruit candidates for ________.
Entry level positions
Qualities of personnel Manager is :Support to top management
  Correct Answer  
Achieve organization goals
Analyze & solve problems
Career planning
Evaluation
Key result areas are related to Target / Goals of the job holder.
True
Special features of the BIR Act are :Establishing an Industrial Court , Establishing Labour Court , Making
victimization illegal
Morale of the employee can be improved through________.
Climate Surveys
Compensation should not ensure internal equity.
False

Advertisement is an ________ of seeking recruits.
Effective way
Issues of collective bargaining and ________ are outside the scope of
council.
Individual grievances
Criteria for selection includes :Educational accomplishments , Experience , Personal
characteristics
Job analysis can help in ________.
Strategic planning
Collective bargaining function comes under :Firefighting & Legal Role
The creation of new rights as between employer & workers should
be outside the jurisdiction of the :Participation schemes
Characteristics of personnel Manager is:Specialist in organization theory
Direct compensations are medical benefits, paid leave & insurance.
False
Participative forms prevalent in India are:Joint Councils , Works Committees , Joint Management Councils
The advertisement does not necessarily create a positive image of
the company.
False
Job analysis is a systematic process of collecting information about
a job.
True
Following are measures of effectiveness of personnel function.
Relatedness of pay to performance , Reduced grievances ,
Improved moral
Employees wish to know what career advancements opportunities
are available in the :Organization
Organization cant give Layoffs to surplus employee.
False

The supervisor ranks all the persons in his department from the
best to the worst using a specified overall:Criterion
________ can reduces anxiety in the new employee.
Induction
The Payment of Bonus Act gives employees a statutory rights to
obtain a ________in the profits of the company.
Share
The key to a successful human resource planning is :An information
Outsourcing is a viable solution for the companies that do not have
sufficient work for :Full time employees
________ means limitation of organized action.
Directing
It is difficult to measure service & judge the seniority.
False
A grout without leader is given a topic for discussion & asked to
arrive at a group decision.
False
Solutions to surplus employees are :Attrition , Early retirement , Layoffs
The factors affecting the process of recruitment are :Organization's policy , Government Policy , Local market
Career development provides a supply of :Talents & abilities
Effective employee compensation leads to improvements in
employee's :Absenteeism
Personnel Department can not contribute for organization strategy.
False
Induction also helps to old employees.
False

The benefit to the workers under the Employment Exchange is to
register only at one place for employment instead of contacting
number of :Potential employers
Potential of managers may be assessed through :Assessment centers
Individual abilities can be expanded by enrolling for :Training programmes , Acquiring additional degree , Seeking new
work assignments
Bombay Industrial Relation Act 1946 provides guidelines for the
relationship between :Employees & employer
Personnel department plays important role in managing change
True
Under BIR Act a union having a minimum membership of ________of
the employees is called a Representative union.
0.25
Human recourse planning becomes easier because skills available
in the organization are :Documented
Approaches to discipline are :Hot stove rule , Warning , Immediate burn
Employees have certain expectations from the organization
regarding their :Career development
Management prefer merit as the basis of ________.
Promotion
Information Technology helps the business in :Restructuring , Reengineering , Outsourcing
An effective organization must meet both company's objectives &
employee ________.
Needs
  Correct Answer  
Empowerment
Pilot Study
Technology

Leadership
Participation enhances employees ability to influence decision
making with corresponding assumption of :Responsibility
Each person has a unique ________.
Personality
Which is the last stapes in training?
Out put of training.
Standard disciplinary action can be taken by line managers in any
unit with the help of a panel of experts available:On line
Through web pages, prospective applicants can obtain the data
about the company for :Its products , Its services , Employment opportunities
________ has impact on employee's behavior at work.
Nuclear Family
Mediation is different from :Arbitration
Transfer is viewed as a change in assignment in which the
employee moves from ________.
One job to another
________ energizes human behavior to achieve goals.
Motivation
The Employment Exchange Act is intended for the benefit of the :Employer & worker
  Correct Answer  
Analyze & solve problems
Career planning
Evaluation
Achieve organization goals
To conduct compensation survey data should be manipulated.
False
In majority of the companies increments are linked with :-

Performance
Factories Act aims at protecting employees from exploitation by the
:Employer
  Correct Answer  
Higher level managerial positions
Walk-in-interviews
Educational accomplishments
After offer letter
Case method is one of the training type.
True
HRIS provides detailed information & facilitates Personnel
decisions.
True
Types of manifestation of conflicts of unions are :Non-co-operation , Arguments , Hostility
What is quality circles?
Small group of people who solve the problem.
Discipline is a process to correct & mould employees for ________.
Better performance
Information Technology reverses the effect of ________.
Bureaucracy
Salary structure is developed by :Job evaluation
The Personnel department can create formal procedure for ________.
Problem solving
The Contract Labour act provides for :Abolition of contract labour , Improve conditions of work , Provision
for health & welfare
The campus recruitment process is generally repeated :Every year
________ can be utilized for employees promotion & progress from
one stage to another stage.
Job analysis data

Personnel department has to design the organizational structure
which should be in tune with the Organization's strategies.
True
The policy of the organization is to give top priority to Human
Resource Development.
True
Production transfers are caused due to changes in market demand.
False
Some appraisers, at times, rate persons they like ________ than
those they do not like.
Higher
  Correct Answer  
Reduction in cost
Facilitates Personnel decisions
Standard disciplinary actions
Organizational development
Who is appointed by Govt. to solve labour dispute?
Labour Commissioner
Following is the internal way of human resources supply:Human Resources Audit
The trade unions are not prepared to divert themselves of their
power in :Bargaining
Participation involves parting with :Power
Process of selection includes :Preliminary screening , Interviews , Employment tests
Decision of Works Committee are :Recommendatory
Challenge in front of personnel department is of :Recruit & retain qualified persons
  Correct Answer  
Clear Vision
Comfortable with ambiguity
Visualize picture

Motivate people
Personal characteristics such as age & marital status may be
essential for certain jobs & hence needs to be :Specified
Job description may be used to set up goals and targets and :Standards of performance
An exit interview provides last opportunity to discover the nature of
dissatisfaction.
True
________ is a first stapes of training procedure.
Identify training requests.
Job descriptions & job specifications provide information for
advertisement for:The position
Only________ jobs are needed to take up for job analysis study.
Critical
Mediation is different from :Awards
The appraiser offers assistance to the appraisee to improve
performance & must identify :Specific action plans
What is job rotation?
Employee are moved to variety of jobs
There are external & internal influences on the organization.
True
It is Management prerogative to accept the suggestions of workers.
False
Procedure for training includes the following :Identify training needs , Specify training objectives , Design training
methods
One of the most cost effective methods of screening applications is
to use :Educational accomplishments
Audit of employee satisfaction contains
Employee need

What is the critical function of personnel administration?
Employee relations
What are the stapes in job analysis?
Select a jobs , Gather data on job. , Prepare job descriptions
The policy serves as a :Guide
The workers interest lies in improving their:Earnings
In up gradation the job is upgraded in the organizational hierarchy,
and the result of which the employee gets :More salary , Higher authority , Responsibility
Proper grievance procedure is followed involving both :Union & management
The method of recruitment would depend on the budget allocation
to the process.
False
Career planning is viable way to meet the organization's ________.
Internal staffing requirements
Through the process of appraisal employee skills, abilities, potential
and aptitude is :Identified
The company appoints trained psychologists who acts as :Counselors
Demotions are less frequently used as it affects the employees' :Career prospects & morale
It is an assumption that the employee learn more with the :Length of service
The Payment of Bonus Act gives employees a statutory right to
obtain a _____in the profits of the company.
Share
Personal department must have the knowledge of:Employee's attitudes & work preferences

When the recruitment is urgent recruitment may be conducted by
________.
Walk-in-interviews
  Correct Answer  
Identify training needs
Turnover
Exposed to new idea
Job rotation
In up gradation the job is upgraded in the organizational hierarchy,
and the result of which the employee gets
More salary , Higher authority , Responsibility
Personnel man must be a person who must have the following:Sensibility , Conceptual Skill , Human relation skill Multiple Choice
Single Answer
The Payment of Bonus Act gives employees a statutory rights to
obtain a _____in the profits of the company.
Share
Job evaluation is the process by which relative worth of ________ in
the organization is determined for the purpose of salary
computation.
Various jobs
Direct compensation includes :Wages
The recruitment agency is paid certain % of the incumbents' salary
as professional charges.
False
All applicants are asked to fill up an :Application blank
There is only one theory which explains the impact of
compensation on employee behavior.
False
Participation in decision is the negligible form of participation.
False
Employees are demoted on :Disciplinary grounds

Many organizations have their own ________ where prospective
applicants can obtain data.
Web pages
Solutions to surplus employees are :Attrition , Early retirement , Layoffs
Oral reprimand is sufficient to achieve :Desired results
Matters such as wages, bonus etc. which are the subjects of
collective bargaining are included in the perview of Workers
Participation Schemes.
False
Human recourse planning becomes easier because skills available
in the organization are :Documented
Participative forms prevalent in India are:Joint Councils , Works Committees , Joint Management Councils
Personal characteristics such as age & marital status may be
essential for certain jobs & hence needs to be :Specified
Employment agencies normally recruit at lower & middle
management level.
False
Under the trusteeship, the inherent responsibility of business
enterprises is towards it's :Consumers , Workers , Shareholders
Which are the external influences?
Technology , Economic condition , Unions
Promotion is an advancement of a employee to a better job in
terms of :Higher responsibility
The Standing Orders Act is applicable to industrial establishments
in which 50 or more workmen are employed.
False
Standard disciplinary action can be taken by line managers in any
unit with the help of a panel of expert available
On line

  Correct Answer  
Lower level job
To increase the versatility of employees
Highly difficult
Reduces monotony & boredom
Organization cant give Layoffs to surplus employee.
False
Job description may be used to set up goals and targets and :Standards of performance
Various theories to study an impact of compensation on employee
behavior are :Reinforcement theory , Expectancy theory , Equity theory
Individual abilities can be expanded by enrolling for :Training programmes , Acquiring additional degree , Seeking new
work assignments Multiple Choice Single Answer
Participation enhances employees ability to influence decision
making with corresponding assumption of:Responsibility
How organization can maintain their competitive edge?
Produce & Provide quality goods & services at competitive prices.
Short Term shortage of manpower problem can be solved through :Overtime

Personnel Administration
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95

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104

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Personnel Administration

ist of Attempted Questions and Answers

Job evaluation is the process by which relative worth of ________ in
the organization is determined for the purpose of salary
computation.
Various jobs
Problem solving approach method identifies problems which may
be interfering with________.
Employee performance
Trade union prefer ________ as a sole basis of promotion.
Seniority
Management prefer merit as the basis of ________.
Promotion
Personnel department plays an important role in ________.
Handling disagreements
Some appraisers, at times, rate persons they like ________ than
those they do not like.
Higher
Management by Objectives is a system of ________.
Performance Appraisal
________ is a function of Personnel department
Training
Discipline is a process to correct & mould employees for ________.
Better performance
________ is a first stapes of training procedure.
Identify training requests.
Information Technology reverses the effect of ________.
Bureaucracy
The Works Committee are set up under the ________.
Industrial Dispute Act
________ means limitation of organized action.
Directing

There are two types of discipline, corrective and ________.
Preventive
Transfer is a ________.
Horizontal job assignment
Analyze & solve problems from a ________ oriented point of view.
Profit
Shop Council for each department in an industry where ________
workmen are employed.
500 or more
________ method of training is connected to real life problem.
Case
Resignation used sparingly, results in ________.
Promotion
An effective organization must meet both company's objectives &
employee ________.
Needs
________ has impact on employee's behavior at work.
Nuclear Family
Job enrichment is ________ loading of the job.
Vertical
________ can be utilized for employees promotion & progress from
one stage to another stage.
Job analysis data
________ can reduces anxiety in the new employee.
Induction
Only________ jobs are needed to take up for job analysis study.
Critical
________ energizes human behavior to achieve goals.
Motivation
The Minimum Wages act fixes & revises minimum wages for a
certain class of workmen to prevent exploitation of ________.
Unorganized labour

Compensation practices are ________ across companies & across
jobs.
Different
Employees expect their supervisors to play an active role in their
________.
Career development
Advertisement is an ________ of seeking recruits.
Effective way
Organizations visit campuses to recruit candidates for ________.
Entry level positions
Under BIR Act a union having a minimum membership of ________of
the employees is called a Representative union.
0.25
Due to Information Technology salary administration becomes
________.
Easier
Article 43 'A' was inserted in the constitution under the ________.
Directive Principles of State Policy
________ is a tool of data collection.
Questionnaire
Personnel Administration is concerned with managing people
at________.
Work
Issues of collective bargaining and ________ are outside the scope of
council.
Individual grievances
The rater's ________ of the employee affects his assessment
Personal opinion
Career planning is viable way to meet the organization's ________.
Internal staffing requirements
Level of expertise of employee can be determined through ________.
Competency Mapping
Assessment centers gives idea about________
Promotable employee
Employees quit if compensation levels are not ________.
Competitive

The Payment of Bonus Act gives employees a statutory rights to
obtain a ________in the profits of the company.
Share
The main objective of the Payment of Wages Act is to ________ in
payment of wages.
Avoid unnecessary delay
Forced choice method reduces ________, it is easy to administer &
fits a variety of jobs.
Raters bias
The personnel plan serves as a guide for ________
Training
Transfer is viewed as a change in assignment in which the
employee moves from ________.
One job to another
The year ________ was witnessed as the year of industrial unrest.
1920
Each person has a unique ________.
Personality
The policy of the Management is to assure ________.
Security of the employment
Job analysis can help in ________.
Strategic planning
When the recruitment is urgent recruitment may be conducted by
________.
Walk-in-interviews
The objective of ID Act is higher productivity which contributes to
the ________.
Country's prosperity
The composition of Works Committee is consisting of equal
numbers from ________.
Employer & employees
Trade union prefer ________ as a sole basis of promotion.
Seniority
Analyze & solve problems from a ________ oriented point of view.

Profit
Job enrichment is ________ loading of the job.
Vertical
The year ________ was witnessed as the year of industrial unrest.
1920
________ is a tool of data collection.
Questionnaire
The policy of the Management is to assure ________.
Security of the employment
Problem solving approach method identifies problems which may
be interfering with________.
Employee performance
Job evaluation is the process by which relative worth of ________ in
the organization is determined for the purpose of salary
computation.
Various jobs
The Works Committee are set up under the ________.
Industrial Dispute Act
________ is managerial function.
Controlling
Personnel department plays an important role in ________.
Handling disagreements
Forced choice method reduces ________, it is easy to administer &
fits a variety of jobs.
Raters bias
Management by Objectives is a system of ________.
Performance Appraisal
The main objective of the Payment of Wages Act is to ________ in
payment of wages.
Avoid unnecessary delay
Transfer is a ________.
Horizontal job assignment
________ is a function of Personnel department

Training
Many organizations have their own ________ where prospective
applicants can obtain data.
Web pages
Article 43 'A' was inserted in the constitution under the ________.
Directive Principles of State Policy
Compensation practices are ________ across companies & across
jobs.
Different
Assessment centers gives idea about________
Promotable employee
The composition of Works Committee is consisting of equal
numbers from ________.
Employer & employees
Level of expertise of employee can be determined through ________.
Competency Mapping
Organizations visit campuses to recruit candidates for ________.
Entry level positions
Morale of the employee can be improved through________.
Climate Surveys
Advertisement is an ________ of seeking recruits.
Effective way
Issues of collective bargaining and ________ are outside the scope of
council.
Individual grievances
Job analysis can help in ________.
Strategic planning
________ can reduces anxiety in the new employee.
Induction
The Payment of Bonus Act gives employees a statutory rights to
obtain a ________in the profits of the company.
Share
________ means limitation of organized action.
Directing

Under BIR Act a union having a minimum membership of ________of
the employees is called a Representative union.
0.25
Management prefer merit as the basis of ________.
Promotion
An effective organization must meet both company's objectives &
employee ________.
Needs
Each person has a unique ________.
Personality
________ has impact on employee's behavior at work.
Nuclear Family
Transfer is viewed as a change in assignment in which the
employee moves from ________.
One job to another
________ energizes human behavior to achieve goals.
Motivation
Discipline is a process to correct & mould employees for ________.
Better performance
Information Technology reverses the effect of ________.
Bureaucracy
The Personnel department can create formal procedure for ________.
Problem solving
________ can be utilized for employees promotion & progress from
one stage to another stage.
Job analysis data
Some appraisers, at times, rate persons they like ________ than
those they do not like.
Higher
________ is a first stapes of training procedure.
Identify training requests.
Only________ jobs are needed to take up for job analysis study.

Critical
Career planning is viable way to meet the organization's ________.
Internal staffing requirements
The Payment of Bonus Act gives employees a statutory right to
obtain a _____in the profits of the company.
Share
When the recruitment is urgent recruitment may be conducted by
________.
Walk-in-interviews
The Payment of Bonus Act gives employees a statutory rights to
obtain a _____in the profits of the company.
Share
Job evaluation is the process by which relative worth of ________ in
the organization is determined for the purpose of salary
computation.
Various jobs
Many organizations have their own ________ where prospective
applicants can obtain data.
Web pages

Personnel Administration
List of Attempted Questions and Answers

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3

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27

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28

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71

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72

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85

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85

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166

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186

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190   Question  
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Personnel Administration

ist of Attempted Questions and Answers

Shortage of highly skilled manpower with short period but non
recurring in nature can be solved through :Consultants
What is necessary to maintain harmonious employee relation?
Constant dialogue
Promotion which does not receive any increase in salaries is called
Dry promotion
Outsourcing is a viable solution for the companies that do not have
sufficient work for :Full time employees
HRIS can be useful for almost all the :Personal functions
What is quality circles?
Small group of people who solve the problem.
Which is the last stapes in training?
Out put of training.
One of the most cost effective methods of screening applications is
to use :Educational accomplishments
The disadvantages of hot stove rule & progressive discipline are
that they focus on:Past behavior
The disciplinary action is not directed towards a person, it is meant
to eliminate:Undesirable behavior
Who is appointed by Govt. to solve labour dispute?
Labour Commissioner
Design of compensation programmes is significant in :Personnel management
Personnel Administration is connected with :Employee

The workers interest lies in improving their:Earnings
Which is external influence in the organization?
Govt. Rules & Regulation.
Which of the following is the Managerial function of Personnel
Administration?
Planning
Objective of Personnel Administration is:Ensure compliance with law
Principle of Personnel Administration is:Scientific Selection
Employees have certain expectations from the organization
regarding their :Career development
Decision of Works Committee are :Recommendatory
The benefit to employer under the Employment Exchange is that he
has a wider choice of :Applicants
Shortage of skilled employee's can be solved through :Training
Following is the internal way of human resources supply:Human Resources Audit
Qualities of personnel Manager is :Support to top management
The management's primary interest lies in :Improving productivity
In majority of the companies increments are linked with :Performance
The supervisor ranks all the persons in his department from the
best to the worst using a specified overall :Criterion
Performance appraisal indicates how the employees has performed
on the :-

Job
Which cost can save through good induction or orientation
program?
Labour Cost.
The appraiser offers assistance to the appraisee to improve
performance & must identify :Specific action plans
What is the critical function of personnel administration?
Employee relations
Audit of employee satisfaction contains
Employee need
It is an assumption that the employee learn more with the :Length of service
Effective employee compensation leads to improvements in
employee's :Absenteeism
Merit denotes the :Past achievement
Under the Employment Exchange Act all employers are obliged to
inform employment exchanges of :Vacancies occurring
Career development provides a supply of :Talents & abilities
Aims of Personnel Administration is :Getting cooperation of people
Characteristics of personnel Manager is:Specialist in organization theory
The creation of new rights as between employer & workers should
be outside the jurisdiction of the :Participation schemes
The compensation survey data is collected through :Questionnaire
Demotions are less frequently used as it affects the employees' :Career prospects & morale

Potential of managers may be assessed through :Assessment centers
All applicants are asked to fill up an :Application blank
A prior arrangement for the distribution of the gains of the higher
production & participation, is a necessary condition for :Success
Bombay Industrial Relation Act 1946 provides guidelines for the
relationship between :Employees & employer
Employees wish to know what career advancements opportunities
are available in the :Organization
What is the action involved in job redesign?
Job rotation
The process of Job Analysis involves :Clear understanding of the job.
Salary structure is developed by :Job evaluation
The benefit to the workers under the Employment Exchange is to
register only at one place for employment instead of contacting
number of :Potential employers
An organizations success depends on the availability of :Competent human resources
Which of the following makes employee more competent?
Job rotation
Through web pages, prospective applicants can obtain information
about :Application procedure
The key to a successful human resource planning is :An information
If vacancies cannot be filled within the organization, Personnel
Department need to prepare a :-

Recruitment Plan
New technology & new method of operation demands for :New & higher level skills
Challenge in front of personnel department is of :Recruit & retain qualified persons
Personnel Department audit involves
Timely compliance with legal requirements
What is job rotation?
Employee are moved to variety of jobs
The campus recruitment process is generally repeated :Every year
The trade unions are not prepared to divert themselves of their
power in :Bargaining
The company appoints trained psychologists who acts as :Counselors
Personal department must have the knowledge of:Employee's attitudes & work preferences
The Personnel Department along with the support of Line Managers
shall be responsible for :Training & development
Organization can cope up with change with :
Quality improvement program
Fair practices in selecting the right man for right job provide
opportunities for career growth based on :Merit
Who can conduct Orientation Program?
Operating Manager
Applicability of BIR Act & certain important definitions are given
in :Annexure XI
How training need can be assessed?
Through Performance Appraisal form

Who Make or mar any organization?
Men
Participation enhances employees ability to influence decision
making with corresponding assumption of :Responsibility
The purpose of the Industrial Employment Act is to standardize :Working conditions
On short term basis an overtime may be an alternative to :Recruitment
Management development concentrate on :Learning & Change process
Direct compensation includes:Wages
Aims of Personnel Administration is:Getting cooperation of people
All applicants are asked to fill up an:Application blank
The key to a successful human resource planning is:An information
Grievance & complaints can be reduced through
Communication
The benefit to the workers under the Employment Exchange is to
register only at one place for employment instead of contacting
number of:Potential employers
The trade unions are not prepared to divert themselves of their
power in:Bargaining
Proper grievance procedure is followed involving both:Union & management
Organization can cope up with change with:
Quality improvement program
The Personnel Department along with the support of Line Managers
shall be responsible for:-

Training & development
Demotions are less frequently used as it affects the employees':Career prospects & morale
Qualities of personnel Manager is:Support to top management
The campus recruitment process is generally repeated:Every year
The policy serves as a:Guide
The objective of ID Act is to:Improve service conditions
Decision of Works Committee are:Recommendatory
Grievance & complaints can be reduced through
Communication
A policy is a rule of predetermined :Course of action
Who can conduct Orientation Program?
Operating Manager
What is Job analysis?
Systematic process of collecting information about job.
Personnel Administration is connected with :Employee
Aims of Personnel Administration is :Getting cooperation of people
Oral reprimand is sufficient to achieve :Desired results
Principle of Personnel Administration is:Scientific Selection
The important forms in which workers can participate in
management are :Information sharing

Employees are demoted on :Disciplinary grounds
Which of the following makes employee more competent?
Job rotation
Under the Employment Exchange Act all employers are obliged to
inform employment exchanges of :Vacancies occurring
Organization can cope up with change with :
Quality improvement program
HRIS can be useful for almost all the :Personal functions
How training need can be assessed?
Through Performance Appraisal form
The supervisor ranks all the persons in his department from the
best to the worst using a specified overall:Criterion
Through web pages, prospective applicants can obtain information
about:Application procedure
Design of compensation programmes is significant in:Personnel management
Collective bargaining function comes under:Firefighting & Legal Role
One of the most cost effective methods of screening applications is
to use:Educational accomplishments
Merit denotes the :Past achievement
Promotion is an advancement of a employee to a better job in
terms of :Higher responsibility
The disadvantages of hot stove rule & progressive discipline are
that they focus on:Past behavior

Personnel Department audit involves
Timely compliance with legal requirements
Who Make or mar any organization?
Men
What is the action involved in job redesign?
Job rotation
The disciplinary action is not directed towards a person, it is meant
to eliminate:Undesirable behavior
Which is internal influence in the organization?
Goals & Objective
The purpose of the Industrial Employment Act is to standardize :Working conditions
What is necessary to maintain harmonious employee relation?
Constant dialogue
The benefit to employer under the Employment Exchange is that he
has a wider choice of :Applicants
Through web pages, prospective applicants can obtain information
about :Application procedure
Shortage of highly skilled manpower with short period but non
recurring in nature can be solved through :Consultants
The Personnel Department along with the support of Line Managers
shall be responsible for :Training & development
New technology & new method of operation demands for :New & higher level skills
The process of Job Analysis involves :Clear understanding of the job.
Which is external influence in the organization?
Govt. Rules & Regulation.
Performance appraisal indicates how the employees has performed
on the :-

Job
Objective of Personnel Administration is:Ensure compliance with law
Qualities of personnel Manager is :Support to top management
Collective bargaining function comes under :Firefighting & Legal Role
The creation of new rights as between employer & workers should
be outside the jurisdiction of the :Participation schemes
Characteristics of personnel Manager is:Specialist in organization theory
Employees wish to know what career advancements opportunities
are available in the :Organization
The supervisor ranks all the persons in his department from the
best to the worst using a specified overall:Criterion
The key to a successful human resource planning is :An information
Outsourcing is a viable solution for the companies that do not have
sufficient work for :Full time employees
Career development provides a supply of :Talents & abilities
Effective employee compensation leads to improvements in
employee's :Absenteeism
The benefit to the workers under the Employment Exchange is to
register only at one place for employment instead of contacting
number of :Potential employers
Potential of managers may be assessed through :Assessment centers

Bombay Industrial Relation Act 1946 provides guidelines for the
relationship between :Employees & employer
Human recourse planning becomes easier because skills available
in the organization are :Documented
Employees have certain expectations from the organization
regarding their :Career development
Participation enhances employees ability to influence decision
making with corresponding assumption of :Responsibility
Which is the last stapes in training?
Out put of training.
Standard disciplinary action can be taken by line managers in any
unit with the help of a panel of experts available:On line
Mediation is different from :Arbitration
The Employment Exchange Act is intended for the benefit of the :Employer & worker
In majority of the companies increments are linked with :Performance
Factories Act aims at protecting employees from exploitation by the
:Employer
What is quality circles?
Small group of people who solve the problem.
Salary structure is developed by :Job evaluation
The campus recruitment process is generally repeated :Every year
Who is appointed by Govt. to solve labour dispute?
Labour Commissioner

Following is the internal way of human resources supply:Human Resources Audit
The trade unions are not prepared to divert themselves of their
power in :Bargaining
Participation involves parting with :Power
Decision of Works Committee are :Recommendatory
Challenge in front of personnel department is of :Recruit & retain qualified persons
Personal characteristics such as age & marital status may be
essential for certain jobs & hence needs to be :Specified
Job description may be used to set up goals and targets and :Standards of performance
Job descriptions & job specifications provide information for
advertisement for:The position
Mediation is different from :Awards
The appraiser offers assistance to the appraisee to improve
performance & must identify :Specific action plans
What is job rotation?
Employee are moved to variety of jobs
One of the most cost effective methods of screening applications is
to use :Educational accomplishments
Audit of employee satisfaction contains
Employee need
What is the critical function of personnel administration?
Employee relations
The policy serves as a :Guide

The workers interest lies in improving their:Earnings
Proper grievance procedure is followed involving both :Union & management
Through the process of appraisal employee skills, abilities, potential
and aptitude is :Identified
The company appoints trained psychologists who acts as :Counselors
Demotions are less frequently used as it affects the employees' :Career prospects & morale
It is an assumption that the employee learn more with the :Length of service
Personal department must have the knowledge of:Employee's attitudes & work preferences
Direct compensation includes :Wages
All applicants are asked to fill up an :Application blank
Employees are demoted on :Disciplinary grounds
Oral reprimand is sufficient to achieve :Desired results
Human recourse planning becomes easier because skills available
in the organization are :Documented
Personal characteristics such as age & marital status may be
essential for certain jobs & hence needs to be :Specified
Promotion is an advancement of a employee to a better job in
terms of :Higher responsibility

Standard disciplinary action can be taken by line managers in any
unit with the help of a panel of expert available
On line
Job description may be used to set up goals and targets and :Standards of performance
Participation enhances employees ability to influence decision
making with corresponding assumption of:Responsibility
How organization can maintain their competitive edge?
Produce & Provide quality goods & services at competitive prices.
Short Term shortage of manpower problem can be solved through :Overtime

Personnel Administration
List of Attempted Questions and Answers

1

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3

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5

6

7

8

9

10

 True/False
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11

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12

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13

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13

14

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15

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 True/False

16

17

18

19

20

21

22

23

24

25

26

27

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 True/False
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 True/False
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 True/False
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 True/False
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 True/False
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 True/False

27

28

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31

32

33

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 True/False

34

  Question  
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 True/False

35

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36

  Correct Answer  
 True/False
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 True/False

37

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 True/False

38

39

40

  Question  
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 True/False
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 True/False
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40

41

42

43

44

45

46

  Correct Answer  
 True/False
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 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False

47

  Question  

48

  Correct Answer  
 True/False
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 True/False

49

  Question  
  Correct Answer  
 True/False

50

  Question  

51

  Correct Answer  
 True/False
  Question  
  Correct Answer  
 True/False

52

  Question  
  Correct Answer  
 True/False

53

  Question  
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54

55

56

57

58

59

60

61

62

63

 True/False
  Question  
  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False

64

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65

  Correct Answer  
 True/False
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  Correct Answer  
 True/False

66

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67

  Correct Answer  
 True/False
  Question  
  Correct Answer  
 True/False

68

68

  Question  

69

  Correct Answer  
 True/False
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  Correct Answer  
 True/False

70

  Question  

71

72

73

74

75

76

77

78

79

80

81

82

  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
  Question  
  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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82

83

84

85

  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False
  Question  
  Correct Answer  
 True/False

86

  Question  

87

  Correct Answer  
 True/False
  Question  
  Correct Answer  
 True/False

88

  Question  

89

90

91

  Correct Answer  
 True/False
  Question  
  Correct Answer  
 True/False
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  Correct Answer  
 True/False
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  Correct Answer  
 True/False

92

  Question  
  Correct Answer  
 True/False

93

  Question  

94

  Correct Answer  
 True/False
  Question  
  Correct Answer  
 True/False

95

  Question  

95

96

  Correct Answer  
 True/False
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  Correct Answer  
 True/False

97

  Question  

98

  Correct Answer  
 True/False
  Question  
  Correct Answer  

Personnel Administration

ist of Attempted Questions and Answers

Employee should participate in the decision making process.
True
Direct compensations are medical benefits, paid leave & insurance.
False
The recruitment agency is paid certain % of the incumbents' salary
as professional charges.
False
Compensation should not ensure internal equity.
False
To remain competitive, organization needs to build positive
employee relation.
False
Production transfers are caused due to changes in market demand.
False
The advertisement does not necessarily create a positive image of
the company.
False
Induction also helps to old employees.
False
It is difficult to measure service & judge the seniority.
False
An exit interview provides last opportunity to discover the nature of
dissatisfaction.
True
There is only one theory which explains the impact of
compensation on employee behavior.
False
Case method is one of the training type.
True
The MBO approach involves establishing performance goals jointly
by Superior & subordinates.

True
Job analysis is a systematic process of collecting information about
a job.
True
Standing orders means the rules of conduct for workmen employed
in industrial establishments.
False
Problem solving approach should be used where criticisms are
specific & focused on the person.
False
Personnel Department can not contribute for organization strategy.
False
Temporary shortage of manpower can not manage through
overtime.
False
Problem solving approach method identifies problems which may
be interfering with employee performance.
True
Eligibility for gratuity is minimum 10 years of service.
False
To conduct compensation survey data should be manipulated.
False
Measurement of merit is very easy.
False
Continuous communication with employees about change is not
required
False
A grout without leader is given a topic for discussion & asked to
arrive at a group decision.
False
Payment must be related to performance.
True
The ten years of a career are termed as the Establishment stage.
False

It is mandatory in all States to inform the employment exchange of
vacancies at workmen level.
False
Consultative participation involves a higher degree of sharing
views.
True
Job specification is not related to Qualification of job the holder.
False
Participation is impossible at all levels of management.
False
Key result areas are related to Target / Goals of the job holder.
True
Hiring, Termination & Turnover of employee dose not involve cost.
False
Personnel department has to design the organizational structure
which should be in tune with the Organization's strategies.
True
Before any behavior has taken place the consequences of
undesirable behavior are communicated to the employee.
True
The policy of the organization is to give top priority to Human
Resource Development.
True
There are external & internal influences on the organization.
True
Integrating the human resources function with business is not a
goal of Personnel Department
False
Information Technology enables organisationwide access to
educational & training material.
False
The well established bases of promotion are qualification &
productivity.
False
It is Management prerogative to accept the suggestions of workers.

True
Induction is part of training.
True
HRIS provides detailed information & facilitates Personnel
decisions.
True
Employee can perform in friendly environment.
True
Assessment centers is one method to understand promotable
employees in the organization.
True
Participation in decision is the negligible form of participation.
False
Manual need not be revised periodically.
False
Under ID Act, unfair acts on the part of employers, workmen or
trade unions are called unfair labour practices.
False
Labour turnover can be reduced through induction.
True
The method of recruitment would depend on the budget allocation
to the process.
False
The Standing Orders Act is applicable to industrial establishments
in which 50 or more workmen are employed.
False
Gratuity is paid at the rate of 18 day's wages for every completed
year of service.
False
Matters such as wages, bonus etc. which are the subjects of
collective bargaining are included in the perview of Workers
Participation Schemes.
False
Before any behavior has taken place the consequences of
undesirable behavior are communicated to the employee.
True

The ten years of a career are termed as the Establishment stage.
False
Temporary shortage of manpower can not manage through
overtime.
False
Continuous communication with employees about change is not
required
False
Labour turnover can be reduced through induction.
True
The well established bases of promotion are qualification &
productivity.
False
Job specification is not related to Qualification of job the holder.
False
Employee can perform in friendly environment.
True
Participation is impossible at all levels of management.
False
Employee should participate in the decision making process.
True
It is mandatory in all States to inform the employment exchange of
vacancies at workmen level.
False
Integrating the human resources function with business is not a
goal of Personnel Department
False
Job of similar responsibilities must be placed in the same grade.
True
The MBO approach involves establishing performance goals jointly
by Superior & subordinates.
True
Employment agencies normally recruit at lower & middle
management level.
False

The Standing Orders Act is applicable to industrial establishments
in which 50 or more workmen are employed.
False
It is Management prerogative to accept the suggestions of workers.
True
Problem solving approach method identifies problems which may
be interfering with employee performance.
True
Key result areas are related to Target / Goals of the job holder.
True
Compensation should not ensure internal equity.
False
Direct compensations are medical benefits, paid leave & insurance.
False
The advertisement does not necessarily create a positive image of
the company.
False
Job analysis is a systematic process of collecting information about
a job.
True
Organization cant give Layoffs to surplus employee.
False
It is difficult to measure service & judge the seniority.
False
A grout without leader is given a topic for discussion & asked to
arrive at a group decision.
False
Personnel Department can not contribute for organization strategy.
False
Induction also helps to old employees.
False
Personnel department plays important role in managing change
True
To conduct compensation survey data should be manipulated.

False
Case method is one of the training type.
True
HRIS provides detailed information & facilitates Personnel
decisions.
True
Personnel department has to design the organizational structure
which should be in tune with the Organization's strategies.
True
The policy of the organization is to give top priority to Human
Resource Development.
True
Production transfers are caused due to changes in market demand.
False
An exit interview provides last opportunity to discover the nature of
dissatisfaction.
True
There are external & internal influences on the organization.
True
It is Management prerogative to accept the suggestions of workers.
False
The method of recruitment would depend on the budget allocation
to the process.
False
The recruitment agency is paid certain % of the incumbents' salary
as professional charges.
False
There is only one theory which explains the impact of
compensation on employee behavior.
False
Participation in decision is the negligible form of participation.
False
Matters such as wages, bonus etc. which are the subjects of
collective bargaining are included in the perview of Workers
Participation Schemes.

False
Employment agencies normally recruit at lower & middle
management level.
False
The Standing Orders Act is applicable to industrial establishments
in which 50 or more workmen are employed.
False
Organization cant give Layoffs to surplus employee.
False

Personnel Administration
List of Attempted Questions and Answers

1

2

3

 Multiple Choice Multiple Answer
  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  

4

 Multiple Choice Multiple Answer
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  Correct Answer  

5

6

 Multiple Choice Multiple Answer
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  Correct Answer  
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  Correct Answer  

7

8

 Multiple Choice Multiple Answer
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  Correct Answer  
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9

10

11

12

 Multiple Choice Multiple Answer
  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  

13

14

15

 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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16

  Correct Answer  

17

18

 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  

19

20

21

22

23

24

25

 Multiple Choice
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  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice
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Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

  Correct Answer  
 Multiple Choice Multiple Answer
26

26

  Question  
  Correct Answer  
 Multiple Choice Multiple Answer

27

  Question  
  Correct Answer  

28

29

30

31

32

 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice
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Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

  Correct Answer  
33

34

35

36

37

38

39

40

 Multiple Choice
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  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

40

41

42

43

44

45

  Question  
  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

46

  Question  

47

  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Multiple Answer

48

  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
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49

  Correct Answer  

50

51

52

 Multiple Choice Multiple Answer
  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  

53

 Multiple Choice Multiple Answer
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53

  Correct Answer  
54

55

 Multiple Choice Multiple Answer
  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
  Question  
  Correct Answer  

56

 Multiple Choice Multiple Answer
  Question  
  Correct Answer  

57

58

59

60

61

62

 Multiple Choice Multiple Answer
  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice
  Question  

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

  Correct Answer  

63

 Multiple Choice Multiple Answer
  Question  
  Correct Answer  

64

 Multiple Choice Multiple Answer
  Question  
  Correct Answer  

65

66

 Multiple Choice Multiple Answer
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  Correct Answer  
 Multiple Choice Multiple Answer
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66

  Correct Answer  
 Multiple Choice Multiple Answer
67

68

69

70

  Question  
  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice
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  Correct Answer  
 Multiple Choice
  Question  

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

71

  Correct Answer  

72

73

74

 Multiple Choice Multiple Answer
  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
  Question  
  Correct Answer  

75

76

77

78

79

 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
  Question  
  Correct Answer  

80

81

82

 Multiple Choice Multiple Answer
  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
  Question  
  Correct Answer  

83

84

85

86

87

 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
  Question  

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

  Correct Answer  
 Multiple Choice Multiple Answer
88

89

  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
  Question  
  Correct Answer  

90

 Multiple Choice Multiple Answer
  Question  
  Correct Answer  
 Multiple Choice Multiple Answer

91

  Question  

92

  Correct Answer  
 Multiple Choice Multiple Answer
  Question  
  Correct Answer  
 Multiple Choice Multiple Answer

93

93

94

95

96

97

98

99

  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
  Question  
  Correct Answer  

100

101

102

103

104

105

106

107

 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
  Question  

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

107

  Correct Answer  

108

 Multiple Choice Multiple Answer
  Question  
  Correct Answer  

109

110

111

112

113

114

 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
  Question  
  Correct Answer  
 Multiple Choice
  Question  

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

Multiple Answer

  Correct Answer  
 Multiple Choice Multiple Answer
  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
116   Question  
  Correct Answer  
 Multiple Choice Multiple Answer
115

117

  Question  

  Correct Answer  
 Multiple Choice Multiple Answer
118   Question  
  Correct Answer  
 Multiple Choice Multiple Answer
  Question  
119

  Correct Answer  
 Multiple Choice Multiple Answer
120   Question  
  Correct Answer  
 Multiple Choice Multiple Answer
121

121

  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
122   Question  
  Correct Answer  
 Multiple Choice Multiple Answer
123

  Question  
  Correct Answer  
 Multiple Choice Multiple Answer

124

125

  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
  Question  
  Correct Answer  

 Multiple Choice Multiple Answer
  Question  
  Correct Answer  
 Multiple Choice Multiple Answer
127   Question  
  Correct Answer  
 Multiple Choice Multiple Answer
126

128

  Question  

  Correct Answer  
 Multiple Choice Multiple Answer
129   Question  
  Correct Answer  
 Multiple Choice Multiple Answer
130   Question  
  Correct Answer  
 Multiple Choice Multiple Answer
  Question  
131

  Correct Answer  

Personnel Administration

ist of Attempted Questions and Answers

Solutions to surplus employees are :Attrition , Early retirement , Layoffs
Information Technology helps the business in :Restructuring , Reengineering , Outsourcing
As per the Edward Flippo Personnel Administration is :Maintenance of Human Resource , Integration of Human Resource ,
Development of Human Resource
Following are the types of audit in personnel department.
Audit of managerial compliance , Audit of employee satisfaction ,
Audit of Corporate strategy
Which are the key factor in the management of human component?
Land , Material , Money
Individual abilities can be expanded by enrolling for :Training programmes , Acquiring additional degree , Seeking new
work assignments
Works Committee is related with :Latrines , Urinals , Temperature
Following actions are initiated by HR department in Performance
Appraisal System :Devising appropriate appraisal system , To train the line managers ,
To device norms & instruments for employees appraisal periodically
Participative forms prevalent in India are:Works Committees , Joint Management Councils , Joint Councils
Procedure for training includes the following :Identify training needs , Specify training objectives , Design training
methods
The problem with subjective method is the bias of the rater. Some
of the common biases are:Halo effects , Contrast error , Personal prejudice
Through human resource information system data is :Acquired , Analyzed , Stored

Through human resource information system data is :Stored , Acquired , Analyzed
In up gradation the job is upgraded in the organizational hierarchy,
and the result of which the employee gets :More salary , Higher authority , Responsibility
Under BIR Act an Appellate court hears appeals against the orders
of :The Registrar of Union , Labour Commissioner , Wage boards
Disadvantages of merit based promotions are :Measurement of merit is highly difficult , Many people distrust the
management's integrity in judging merit , The techniques of merit
measurement are subjective
Which are the internal factors?
Organization culture , Leadership , Strategy
Following are the purposes of promotion :To promote employee's self development by reducing labour
turnover , To built loyalty & to boost morale , To reward loyal
employees
What are the objectives of training?
Exposure to new idea , Expanding knowledge , To Motivate
employees
Role of Personnel Administrator consists of :Legal Role , Fire fighting Role , Counselor's Role
BIR Act lays special emphasis on :Collective bargaining , Prevention of strikes , Prevention of lockouts
The compensation practices differ in the following ways :Structure , Mix , Quantum
Methods of forecasting demand for human resources are :Expert estimates , Trend projection , Unit level demand forecasting
Personnel Administration can contribution in.
Solving the Problems , Interpretation of cost & benefits , Salary
Package
Aims of the Works Committee are:To promote good relations , To comment on matters of common
interest , To endeavor to compose any differences

The employees whose quality & quantity of work is unsatisfactory,
can be because of the following :Lack of abilities , Training , Motivation
Following actions are initiated by HR department in Performance
Appraisal System :Devising appropriate appraisal system , To train the line managers ,
To device norms & instruments for employees appraisal periodically
The compensation practices differ in the following ways :Mix , Quantum , Structure
Procedure for training includes the following :Identify training needs , Specify training objectives , Design training
methods
Information Technology helps the business in :Restructuring , Reengineering , Outsourcing
Satisfactory resolution of the disputes may avoid the following :Ill will , Strikes , Non co-operative actions
As per the Edward Flippo Personnel Administration is :Maintenance of Human Resource , Integration of Human Resource ,
Development of Human Resource
Through human resource information system data is :Acquired , Analyzed , Stored
Types of manifestation of conflicts of unions are :Non-co-operation , Arguments , Hostility
The factors affecting the process of recruitment are :Organization's policy , Government Policy , Local market
Works Committee normally deal with :Ventilation , Lighting , Sanitation
Job analysis provides information on :Educational qualifications , Training , Experience
The following are the benefits provided under ESI Act :Funeral benefit , Medical benefit , Sickness benefit
Job enrichment increases :Responsibility , Autonomy , Control

Qualities of manager who work in the organization which is in
growth phase:See alternatives , Accept change easily , Clear vision of the future
Advantages of career planning are :Reduces turnover , Tap potentials of employees , Motivates
employees
Criteria for selection includes :Educational accomplishments , Experience , Personal
characteristics
The objective of P.F. Act is to make available the benefits of :Statutory schemes of PF , Family Pension Fund , Deposit linked
insurance fund
When employees are given constructive feedback, to:Encourage initiative , Perform better , Develops sense of
responsibility
Participative forms prevalent in India are:Works Committees , Joint Management Councils , Joint Councils
Through web pages, prospective applicants can obtain the data
about the company for :Its products , Its services , Employment opportunities
Process of selection includes :Preliminary screening , Interviews , Employment tests
The problem with subjective method is the bias of the rater. Some
of the common biases are:Halo effects , Contrast error , Personal prejudice
Promotion policies are as follows :It should be consistent & should be applied uniformly to all
employees , It should be fair & impartial , Favoritism should not be
taken as a basis of promotion
Job descriptions may be used to set up :Goals , Targets , Standards of performance
Following are measures of effectiveness of personnel function.
Relatedness of pay to performance , Reduced grievances ,
Improved moral
The Contract Labour act provides for :Abolition of contract labour , Improve conditions of work , Provision
for health & welfare
Special features of the BIR Act are :-

Establishing an Industrial Court , Establishing Labour Court , Making
victimization illegal
Approaches to discipline are :Hot stove rule , Warning , Immediate burn
Personnel Management helps in :Identifying the best talent , Attracting & retain capable person ,
Motivating personnel to achieve excellence in work.
Contents of Personnel Manual are :Organizational goals & objectives , Personnel Policy , Role of
Personnel Department
Works Committee is related with :Latrines , Urinals , Temperature
Under the trusteeship, the inherent responsibility of business
enterprises is towards it's :Shareholders , Consumers , Workers
Personnel man must be a person who must have the following:Sensibility , Conceptual Skill , Human relation skill
Role of Personnel Administrator consists of :Fire fighting Role , Counselor's Role , Legal Role
What are the objectives of induction?
Reduce anxiety , Reduce turnover , Save time
Following are the types of audit in personnel department.
Audit of managerial compliance , Audit of employee satisfaction ,
Audit of Corporate strategy
The advantage of self appraisal is that, the employee :Is involved , Is committed to the appraisal process , Has an
opportunity to correct himself
Individual abilities can be expanded by enrolling for :Training programmes , Acquiring additional degree , Seeking new
work assignments
What are the stapes in job analysis?
Select a jobs , Gather data on job. , Prepare job descriptions
Which are the external influences?

Technology , Economic condition , Unions
In up gradation the job is upgraded in the organizational hierarchy,
and the result of which the employee gets:More salary , Higher authority , Responsibility
Various theories to study an impact of compensation on employee
behavior are:Reinforcement theory , Expectancy theory , Equity theory
Process of selection includes:Preliminary screening , Interviews , Employment tests
Personnel man must be a person who must have the following:Sensibility , Conceptual Skill , Human relation skill
Disadvantages of merit based promotions are:Measurement of merit is highly difficult , Many people distrust the
management's integrity in judging merit , The techniques of merit
measurement are subjective
BIR Act lays special emphasis on:Collective bargaining , Prevention of strikes , Prevention of lockouts
Information Technology helps the business in:Restructuring , Reengineering , Outsourcing
Special features of the BIR Act are:Establishing an Industrial Court , Establishing Labour Court , Making
victimization illegal
Following are measures of effectiveness of personnel function.
Relatedness of pay to performance , Reduced grievances ,
Improved moral
What are the stapes in job analysis?
Select a jobs , Gather data on job. , Prepare job descriptions
Under BIR Act an Appellate court hears appeals against the orders
of:The Registrar of Union , Labour Commissioner , Wage boards
The employees whose quality & quantity of work is unsatisfactory,
can be because of the following:Lack of abilities , Training , Motivation
The Contract Labour act provides for:Abolition of contract labour , Improve conditions of work , Provision
for health & welfare

Job descriptions may be used to set up:Goals , Targets , Standards of performance
Personnel man must be a person who must have the following:Sensibility , Conceptual Skill , Human relation skill
Following actions are initiated by HR department in Performance
Appraisal System :Devising appropriate appraisal system , To train the line managers ,
To device norms & instruments for employees appraisal periodically
Works Committee is related with :Latrines , Urinals , Temperature
BIR Act lays special emphasis on :Collective bargaining , Prevention of strikes , Prevention of lockouts
Which are the key factor in the management of human component?
Land , Material , Money
Job descriptions may be used to set up :Goals , Targets , Standards of performance
Following are the purposes of promotion :To promote employee's self development by reducing labour
turnover , To built loyalty & to boost morale , To reward loyal
employees
The employees whose quality & quantity of work is unsatisfactory,
can be because of the following :Lack of abilities , Training , Motivation
Following are the types of audit in personnel department.
Audit of managerial compliance , Audit of employee satisfaction ,
Audit of Corporate strategy
The following are the benefits provided under ESI Act :Sickness benefit , Funeral benefit , Medical benefit
Through web pages, prospective applicants can obtain the data
about the company for :Its services , Employment opportunities , Its products
Role of Personnel Administrator consists of :Fire fighting Role , Counselor's Role , Legal Role

The compensation practices differ in the following ways :Structure , Mix , Quantum
Participative forms prevalent in India are:Works Committees , Joint Management Councils , Joint Councils
The problem with subjective method is the bias of the rater. Some
of the common biases are:Halo effects , Contrast error , Personal prejudice
Methods of forecasting demand for human resources are :Expert estimates , Trend projection , Unit level demand forecasting
Personnel Administration can contribution in.
Solving the Problems , Interpretation of cost & benefits , Salary
Package
Under the trusteeship, the inherent responsibility of business
enterprises is towards it's :Consumers , Workers , Shareholders
Contents of Personnel Manual are :Organizational goals & objectives , Personnel Policy , Role of
Personnel Department
Through human resource information system data is :Acquired , Analyzed , Stored
Which are the external influences?
Technology , Economic condition , Unions
Various theories to study an impact of compensation on employee
behavior are :Reinforcement theory , Expectancy theory , Equity theory
The following are the benefits provided under ESI Act :benefit , Funeral benefit , Medical benefit
Advantages of career planning are :Reduces turnover , Tap potentials of employees , Motivates
employees
Job enrichment increases :Responsibility , Autonomy , Control
Job analysis provides information on :Educational qualifications , Training , Experience
As per the Edward Flippo Personnel Administration is :-

Maintenance of Human Resource , Integration of Human Resource ,
Development of Human Resource
Special features of the BIR Act are :Establishing an Industrial Court , Establishing Labour Court , Making
victimization illegal
Criteria for selection includes :Educational accomplishments , Experience , Personal
characteristics
Participative forms prevalent in India are:Joint Councils , Works Committees , Joint Management Councils
Following are measures of effectiveness of personnel function.
Relatedness of pay to performance , Reduced grievances ,
Improved moral
Solutions to surplus employees are :Attrition , Early retirement , Layoffs
The factors affecting the process of recruitment are :Organization's policy , Government Policy , Local market
Individual abilities can be expanded by enrolling for :Training programmes , Acquiring additional degree , Seeking new
work assignments
Approaches to discipline are :Hot stove rule , Warning , Immediate burn
Information Technology helps the business in :Restructuring , Reengineering , Outsourcing
Through web pages, prospective applicants can obtain the data
about the company for :Its products , Its services , Employment opportunities
Types of manifestation of conflicts of unions are :Non-co-operation , Arguments , Hostility
The Contract Labour act provides for :Abolition of contract labour , Improve conditions of work , Provision
for health & welfare
Process of selection includes :Preliminary screening , Interviews , Employment tests

Procedure for training includes the following :Identify training needs , Specify training objectives , Design training
methods
What are the stapes in job analysis?
Select a jobs , Gather data on job. , Prepare job descriptions
In up gradation the job is upgraded in the organizational hierarchy,
and the result of which the employee gets :More salary , Higher authority , Responsibility
In up gradation the job is upgraded in the organizational hierarchy,
and the result of which the employee gets
More salary , Higher authority , Responsibility
Personnel man must be a person who must have the following:Sensibility , Conceptual Skill , Human relation skill Multiple Choice
Single Answer
Solutions to surplus employees are :Attrition , Early retirement , Layoffs
Participative forms prevalent in India are:Joint Councils , Works Committees , Joint Management Councils
Under the trusteeship, the inherent responsibility of business
enterprises is towards it's :Consumers , Workers , Shareholders
Which are the external influences?
Technology , Economic condition , Unions
Various theories to study an impact of compensation on employee
behavior are :Reinforcement theory , Expectancy theory , Equity theory
Individual abilities can be expanded by enrolling for :Training programmes , Acquiring additional degree , Seeking new
work assignments Multiple Choice Single Answer

Personnel Administration
List of Attempted Questions and Answers

1

2

3

4

5

6

7

 Match The Following
  Question  
Self appraisal
Halo effect
Central tendency error
MBO
 Match The Following
  Question  
MBO
Self appraisal
Halo effect
Central tendency error
 Match The Following
  Question  
Procedure of training
Induction
Training
Type of training
 Match The Following
  Question  
Feedback
Quality of work life
Autonomy
Variety
 Match The Following
  Question  
IT process in Personnel Management
HRIS
Online panel of experts
Online guidelines to line managers
 Match The Following
  Question  
Internal factor
Change
Diagnosis
External influences
 Match The Following
  Question  
Third Five Year Plan
Works Committee meeting
TISCO's board level participation
Workers Participation Schemes

8

9

10

11

12

13

14

15

 Match The Following
  Question  
Difficult employees
Constructive approach to discipline
Serious offence
corrective discipline
 Match The Following
  Question  
Shop Council
Works Committee
Participation
WPM
 Match The Following
  Question  
Turnaround phase
Growth Phase
Industry Shift phase
Major integration phase
 Match The Following
  Question  
Objective of industry
Maintenance of work force
Principles of Personnel Administration
Personnel Manager has to have support
 Match The Following
  Question  
Advantages of career planning
Advancement stage
Job performance
Retirement phase
 Match The Following
  Question  
Indirect benefits
Factors affecting compensation
Incentive system
Group incentive plan
 Match The Following
  Question  
Grievance Redressal System
Performance Appraisal ratings
Updation of Personnel Manual
Policy serves as
 Match The Following
  Question  
BIR Act
Standing orders
Industrial dispute

15

16

17

18

19

20

21

22

23

Accumulation of leave
 Match The Following
  Question  
Objective of personnel administration
Contribution of personnel administration
Developing human resources
Maintaining & protecting human resources
 Match The Following
  Question  
Change
Diagnosis
External influences
Internal factor
 Match The Following
  Question  
Contribution of personnel administration
Developing human resources
Maintaining & protecting human resources
Objective of personnel administration
 Match The Following
  Question  
Head hunters
Urgent recruitment
Cost effective method of screening
applications
Medical examinations
 Match The Following
  Question  
IT process in Personnel Management
HRIS
Online panel of experts
Online guidelines to line managers
 Match The Following
  Question  
Growth Phase
Industry Shift phase
Major integration phase
Turnaround phase
 Match The Following
  Question  
Procedure of training
Induction Reduces
Training
Type of training
 Match The Following
  Question  
Demotion
Rotation transfer

23

Measurement of merit
Transfer

Personnel Administration

ist of Attempted Questions and Answers

  Correct Answer  
Opportunity to express himself
Raters personal opinion
Raters avoid high/low ratings
Establishing performance goals
  Correct Answer  
Establishing performance goals
Opportunity to express himself
Raters personal opinion
Raters avoid high/low ratings
  Correct Answer  
Identify training needs
Reduces Turnover
Exposed to new idea
Job rotation
  Correct Answer  
Information
Quality Circles
Responsibility
Different Skills
  Correct Answer  
Reduction in cost
Facilitates Personnel decisions
Standard disciplinary actions
Organizational development
  Correct Answer  
Leadership
Empowerment
Pilot Study
Technology
  Correct Answer  
WP as fundamental principle
Monthly
1970
Attitudinal change

  Correct Answer  
Consistently breaks company rules
Root out causes
Written reprimand
Non compliance with rules
  Correct Answer  
500 or more workers
I.D.Act
Parting with power
Promotion of Industrial Democracy
  Correct Answer  
Motivate people
Clear Vision
Comfortable with ambiguity
Visualize picture
  Correct Answer  
Profit
Labour Welfare Activity
Dignity of labour
Top Management
  Correct Answer  
Satisfied employee's needs for recognition
Age of 30-45
Career progression
Completes one career & moves on to another
  Correct Answer  
Medical benefit
Supply & demand
Piece work
Cost reduction plan
  Correct Answer  
To reduce grievances
O, VG, G, A, I.
Periodically
Guide
  Correct Answer  
Prevention of strikes & lockouts
Rules of conduct
Regarding employment

30 days
  Correct Answer  
Achieve organization goals
Analyze & solve problems
Career planning
Evaluation
  Correct Answer  
Empowerment
Pilot Study
Technology
Leadership
  Correct Answer  
Analyze & solve problems
Career planning
Evaluation
Achieve organization goals
  Correct Answer  
Higher level managerial positions
Walk-in-interviews
Educational accomplishments
After offer letter
  Correct Answer  
Reduction in cost
Facilitates Personnel decisions
Standard disciplinary actions
Organizational development
  Correct Answer  
Clear Vision
Comfortable with ambiguity
Visualize picture
Motivate people
  Correct Answer  
Identify training needs
Turnover
Exposed to new idea
Job rotation
  Correct Answer  
Lower level job
To increase the versatility of employees

Highly difficult
Reduces monotony & boredom