PMI

 

P R O JE J E C T M A N A G E M E N T I N S T IT IT U T E

T H E   S T A N D A R D FO R P R O G R A M

MANAGEMENT 

T H I R D E D I T IIO ON

 

T A B LE O F C O N T E N T S

1

INTRODUCTION  

1

1.1 1.1

Purpose of  T he  S t a n d a rd rd f o r P r o g ra ra m M a n a g e m e n t  

1.2 1.2

W hat Is a Program ?  

2 4

1. 1.33

1.2 1.2.1 The Relationships Relationships Am ong Portfoli Portfolios, os, Program s, and Projects Projects   W hat Is Program Ma nagem ent?  

5 6

Relationships Relationships Am ong Portfol Portfolio io M anage me nt, Program Mana gem ent, Project Ma nagem ent, and Organizational Organizat ional Project Project Ma nagem ent  

7

1. 1.44

1.5 1.5

1. 1.4 4.1

The Relationship Relationship Between Program Ma nagem ent and Project Project Ma nagem ent  

9

1.4.2 1.4 .2

The Relationship Relationship Between Program Program Ma nagem ent and Portfoli Portfolioo Ma nagem ent  

1.4.3 1.4 .3

The Interacti Interactions ons Am ong Portfolio, Portfolio, Program , and Project Project Ma nagem ent  

10 11

The Relationship Relationship Am ong Program M anage m ent, Operations M anage m ent, and Organizational Strategy  

1.6

Bus iness Value  

1. 1.7 7

Role of the Program Ma nager   1.7.1 1.7 .1

12 14 14

Program Ma nager Skills and Com petencies  

15

2 .   P R O G R AM AM M A N A G E M E N T P E R F O R M A N C E D O M A IN S  

2.1

Program Program Managem ent Performan Performan ce Dom ain Definitions Definitions   2.1.1 2.1.1

Program Life Cycle Phases  

2.1.2 2.1.2

Program Ac tivities tivities  

17

,

2.3.1 2.3.1

Program Versus Project Un certainty  

19 20 20 20 21

2.3.2 2.3.2

Program Versus Project Change  

21

2.2 Program Program Manag em ent Performan Performan ce Dom ain Interacti Interactions ons   2.3

Program and Project Distinctions  

2.4 2.4 Program and Portfolio Portfolio Distinctions   2.5 Organizational Organizational Strat Strategy, egy, Portfoli Portfolioo Man agem ent, and Program Program M anagem ent Linkage   3 . P R O G R A M S T R A TE TE G Y A L I G N M E N T  

3. 3.11

.*.  

Organizational Organizational Strategy and Program Alignm ent   3.1.1

Program Business Case  

3.1.2

Program Plan  

3.2 Program Program Roadmap   3.3

18

Environmental Assessm ents   3.3.1

Enterprise En vironme ntal Factors  

3.3.2

Env ironmen tal An alysis  

©201 ©201 3 Pro je ct M a n a g e m e n t In stitu ttee .   T h e Standard fo r Program Management  -  Third dition

22 23 ^....25

26 27 28 29 30 30 31

 

T A BL BL E O F C O N T E N T S

4. PROGRAM BENEFITS MANAGEMENT  

4. 4.11

Ben efit efitss Iden tif tification ication  

- 4 .1.2   Ben efit efitss Register   Ben efit efitss Ana lysis and Planning  

37

4.2.1 4.2.1 4. 4.2. 2.22

\

35 36 36

4. 4.1.1 1.1 4. 4.22

33

Business Case  

Be ne fits Re alization Plan   Benefits Benefits Ma nagem ent and the Program Roadmap  

38 39 39 39

efitss Reg ist ister er Update   4.2.3   Ben efit 4. 4.33 Ben efit efitss Delivery   4.3.1

Program Benefits Benefits and Program Com ponents  

4. 4.3.2 3.2

Program Ben efit efitss and Program Governance  

40 40 41 43

4.4 Be ne fits Tran sition   4. 4.55 Ben efit efitss Su stainm ent   5 . P R O G R A M S T A K E H O LD LD E R E N G A G E M E N T  

45

Program Stakeho lder Iden tifi tification cation  

46

5. 5.22 Stakeh older Enga gem ent Planning  

49 49

5.1 5.3

Stakeholder Engagem ent  

6. PROGRAM GOVERN NA ANCE 

6. 6.11

51

Program Governance Boards   6. 6.2. 2.11

Program Governance and the Vision and Goals Goals of the Organization  

6. 6.2. 2.22

Program Ap prov al, End orsem ent and Initiation Initiation  

6. 6.2. 2.33

Program Fund ing  

52 53 53 54 54

6.2.4

Establishing   a  Pr  Program ogram Governance Plan  

54

6.2 .2.5 .5 6. 6.2. 2.66

Program Success Criteria, Criteria, Com mu nication nication and Endorsem ent   Ap proving Program App roach and Plans  

6. 6.2. 2.77

Program Performan ce Sup port  

6. 6.2. 2.88

Program Rep orting orting and Con trol Processes  

57 57 57 57

6. 6.2. 2.99

Program Quality Quality Stand ards and Planning

6. 6.2.10 2.10

M on itoring itoring Program Progress and the Need for Change  

58

6. 6.2. 2.11 11

Phase-Gate and Other De cision-Point Reviews  

6. 6.2. 2.12 12

Ap proving Comp onent Initiation Initiation or Transition  

6. 6.2. 2.13 13

Program Closure  

59 60 61 62 62 63

6.2 Program Governance Board Re spon sibilit sibilities ies  

6.3

Relationship Relationship Between Program Program Governance Governance and Program M anage me nt  

6. 6.44 Com mo n Individual Roles Related to Program G overnance   6. 6.55

vi

Program s as Governing Bod ies: The Governance   o f  P rogram rogram C omponent s  

©201 3 Pro je ct M a n a g e m e n t In stit stituu te .   T he  Standard f or or Program  Program Management  -  -  Third dition

T ^ T T : : 

.....588 .....5

 

T A B L E O F C O N T EEN NTS

6 .6 .6

O t h e r G o v e r n a n c e A c t iivv i t ie ie s t h a t S u p p o r t P r o g r a m M a n a g e m e n t 6 .6 .6 .1 .1

T h e P r o g ra r a m M a n a g e m e n t O f ffii c e

64

6 .6 . 6 .2 .2

P r o g rraa m M a n a g e m e n t I n f o rrm m a t iioo n S y s t e m s

64

6 .6 . 6 .3 .3

P r o g ra ra m M a n a g e m e n t K n o w l e d g e M a n a g e m e n t

65

6 .6 . 6 .4 .4

P r o g rraa m M a n a g e m e n t A u d i t S u p p o r t

65

6 .6 . 6 .5 .5

P r o g r a m M a n a g e m e n t E d u c a t io i o n a n d T r a i n in in g

66

7 . P R O G R A M L IF IF E C Y C L LE E MA NAG EMEN T

7. 1

67

T h e P r o g r a m L i ffee C y c l e

67

7 .1 .1 . 1

P r o g r a m D e f in in i t io io n P h a s e

67

7 .1 .1 . 2

P r o g r a m B e n e f i ts ts D e l i v e ry ry P h a s e

68

7 .1 .1 . 3

Program Closure Phase

70

7 .1 .1 . 4

M a p p i n g o f t h e P r o g r a m L i ffee C y c le l e t o P r o g r a m S u p p o r t in in g P r o c e s s e s

70

8 . P R O G R A M M A N A G E M E N T S U P P O R T IN IN G P R O C E S S ES

8. 1

8 .2 .2

8. 3

8. 4

64

73

P r o g r a m C o m m u n i c a tit i o n s M a n a g e m e n t

73

8 . 1 ..11

C o m m u n i c a tit i o n s P l a n n iinn g

74

8.1.2

I n f o r m a t i o n D i s t r ib ib u t i o n

74

8 .1 .1 . 3

P r o g r a m P e r f o r m a n c e R e p o r t in in g

77

Program Financial M ana gem ent

77

8 .2 .2 .1 .1

P r o g r a m C o s t E s t i m a t io io n

78

8 .2 . 2 .2 .2

P r o g r a m F i n a n c i a l F r a m e w o r k E s t a b l iiss h m e n t

78

8 .2 .2 . 3

P r o g rraa m F i n a n c ia ia l M a n a g e m e n t P llaa n D e v e l o p m e n t

79

8 .2 . 2 .4 .4

C o m p o n e n t C o s t E s t i m a t iioo n

80

8 .2 . 2 .5 .5

Program Cost Bu dgeting

80

8 .2 . 2 .6 .6

P r o g r a m F i n a n c i a l M o n i to t o r i n g a n d C o n t ro ro l

81

8 . 2. 2. 7

Prog ram Finan cial Closure

82

P r o g rraa m I n te t e g r a t iioo n M a n a g e m e n t

82

8.3.1

P r o g r a m I n i t ia ia t i o n

83

8 .3 .3 . 2

P r o g rraa m M a n a g e m e n t P llaa n D e v e l o p m e n t

8 .3 .3 . 3

Program Infrastructure De velopm ent

85

8 .3 .3 . 4

P r o g rraa m D e l iv iv e r y M a n a g e m e n t

86

8 .3 .3 . 5

P r o g r a m P e r f o r m a n c e M o n i t o r i n g a n d C o n t ro ro l

87

8 .3 .3 . 6

P r o g r a m T r a n s i t io io n a n d B e n e f iitt s S u s t a i n m e n t

88

8 .3 .3 . 7

Program Closure

88

^^ . 85

P r o g ra ra m P r o c u r e m e n t M a n a g e m e n t

89

8 .4 .4 .1 .1

Program Procu rem ent Planning

90

8 .4 . 4 .2 .2

Program Procu rem ent

91

© 2 0 1 3 P r o jjee c t M a n a g e m e n t I n s t iitt u te te T h e S t a n d a r d f o r P r o g r a m M a n a g e m e n t

T h i rrdd E d iti t ioio n  

v ii

 

T A B L E O F C O N T EEN NTS

8. 5

8 ..44 ..33

P r o g r a m P r o c u r e m e n t A d m i n i s tr tr a t i o n

91

8 ..44 ..44

Program Procu rem ent Closure

91

P r o g r a m Q u a l iitt y M a n a g e m e n t . . .... . , 8 .5 . 5 ..11

8. 6

/ 8 .7 .7

8. 8

8. 9

92

P r o g r a m Q u a l iitt y P l a n n i n g

92

8 ..55 ..22

P r o g r a m Q u a l iitt y A s s u r a n c e

93

8 .5 . 5 .3 .3

P r o g r a m Q u a l i ty ty C o n t r o l

93

P r o g rraa m R e s o u r ce ce M a n a g e m e n t

94

8 .6 . 6 .1 .1

Res ource Plann ing

94

8 . 6. 6. 2

R e s o u r c e P r i o r i t iz iz a t iioo n

95

8 ..66 ..33

Resource Interdepende ncy M ana gem ent

95

Program Risk M ana gem ent.. .

95

8 ..7 7. 1

P r o g r a m R i sk s k M a n a g e m e n t P l a n n iinn g

96

8 . 7. 7. 2

Prog ram Risk Ide ntification

97

8 ..77 ..33

P r o g r a m R i s k A n a l y s is is

98

8 ..77 ..44

Program Risk Response Planning

99

8 ..77 ..55

P r o g r a m R i s k M o n i t o r i n g a n d C o n t ro ro l

100

Program Schedule M anage m ent

100

8 ..88 ..11

Program Sche dule Planning

101

8 ..88 ..22

P r o g r a m S c h e d u l e C o n t rroo l

103

P r o g ra ra m S c o p e M a n a g e m e n t

104

8 ..99 ..11

Program Scope Planning

105

8 ..99 ..22

Program Scope Co ntrol

105

A p p e n d i x   X 1   T h i rrdd E d i t io io n C h a n g e s

107

A p p e n d i x X 2 C o n t r ib ib u t o r s a n d R e v i e w e r s o f f  The Standard for Program Management-lhtid  Management-lhtid 

viii  

E d i titi o n

129

A p p e n d i x X3 P r o g r a m T y p e s

141

A p p e n d i x X 4 P r o g r a m M a n a g e m e n t C o m p e t e n c ie ie s

145

A p p e n d i x X5 X 5   T he Standard Standard for Program Manageme nt-l\ nt-l\ \rti \rti  E d i t io io n A r t i f a c t s

149

References

163

Glossary

165

Index

1 71

© 2 0 1 3 P r o jej e c t M a n a g e m e n t I n s tit i t u te te T h e S t a n d a r d f o r P r o g r a m M a n a g e m e n t

T h i rd r d E d i ttii o n