Project Manager or Internet Project Manager or IT Project Manage

 

WAYNE JONES 271 Gateway Drive, Apt. 229 Pacifica, California 94044 415.939.2158 [email protected] QUALIFICATIONS Highly accomplished, visionary Project Manager with outstanding success in trans forming business practices and realigning operational processes to increase busi ness agility and influence higher productivity at Hewlett-Packard. Effective lea der with excellent organizational, analytical, and critical thinking skills. Pro ven ability to set individual goals, manage virtual/cross-functional teams, and improve project quality through execution in to high-pressure environments . Exceptional communicator with flawless the superior ability establish strong collabo rative relationships between customers and business groups. Technically proficie nt in MS Word, Excel, PowerPoint, Outlook, SharePoint; XML and EDI programming l anguages. Linguistic capabilities in German. Willing to travel on business. SELECT CAREER ACCOMPLISHMENTS HEWLETT-PACKARD COMPANY, 2000 - Present * Added 109 integrated direct customers totaling $947.3 million in annual revenu es by integrating multifarious eProcurement solutions for enterprise and public sector volume direct customers. * Transformed the business by leading and executing both phases of the B2Bi Full Integrations Initiative. o Increased unassisted eOrders by 40%, customer TCE, and ePenetration rates. o Improved order cycle time, order accuracy, and CSR efficiency. * Championed a Failed Order Initiative to improve integrated failed order report ing, capture manual order entry, target CSR's, and gain a better understanding o f the behavior/logic of customers. * Spearheaded social networking initiatives as a Share@hp Council Member - Enter prise Web 2.0 Ambassador. Achieved an exponentially large impact in terms of emp loyee productivity, business efficiencies, project management, and overall enter prise level collaboration via the newly introduced WaterCooler tool. o Reduced resolution time by 30%, subsequently reducing customer support costs. o Developed social networking rooms for project teams/sub-teams to share/manage knowledge and utilize next-generation enhanced unified communications tools. * Orchestrated the creation of a B2Bi Capabilities Matrix - a reference tool to aid customer discovery meetings. Evangelized and brainstormed team process impro vement by establishing a methodology for threshold levels to ensure equal distri bution of new deployments and account support activities. * Completed 13 new revenue generating B2Bi customer deployments/projects totalin g $394.1 million in 2007; 8 new revenue generating B2Bi customer deployments/pro jects totaling $54.7 million in 2008; and 18 new revenue generating B2Bi custome r deployments/projects totaling $13.5 million in 2009. * Received the Supplier Outstanding Contribution Award from Merck on behalf of H P for eBusiness integration efforts in 2005. * Played a key role in defining requirements, testing, and implementing product releases of ePrime - an HP web storefront that won the 2002 Best B2B Solution eO scar Award at the annual CeBIT trade show. * Achieved breakthrough operational results, including an increase in sales oper ations efficiency by over 70% and faster time to market by collaborating with de velopment teams to launch eComCat - HP's worldwide automated catalog development and management solution. * Reduced HR costs by over 15%, by analyzing business processes and defining req uirements to establish self-service HR transactions in the initial release of th e B2E intranet @hp employee portal, winning the 2001 Best Enterprise Information Portal Award for HP at the RealWare competition.

 

* Received recognition for being "Driven to integrate 10 accounts into businessto-business integration, resulting in almost $50 million dollars of e-revenue" a warded by the Senior Vice President, at the Hewlett-Packard Awards in 2005. * Received the Best B2B Solution eOscar Award, at the Annual CeBIT Trade Show in 2002. * Received the Sabre Award, PCLA Best Internal Communications Program, and Best Enterprise Information Portal in 2001. * Strengthened relations with FedEx (largest eBusiness customer generating $12 m illion in eSales annually) through effective account management leading to HP's Supplier Gold Status and first ever Supplier of the Year Award in 2001. * Received an HP Certificate of Appreciation for "Outstanding contributions in r eaching goal of independent HRIT systems and organizations with spin-off of Agil ent Technologies from HP" in 2000. PROFESSIONAL EXPERIENCE HEWLETT-PACKARD COMPANY, Palo Alto, California, 1999 - Present Global eBusiness Implementation Project Manager, Share@hp Council - Enterprise W eb 2.0 Change Management Agent [Volume Direct Operations] (2004 - present) * Serves as the operations technical resource for up to 12 client Volume Direct Accounts. Manages multiple aspects of ERP integration projects, including monito ring and scheduling of resources, customer requirements, order management, prior itization, and problem resolution. * Administers the Ariba Supplier Network, HP's OIS Admin Integration Tool, and H P's eProcurement punchout storefronts - ePrime, CAX, SASS (third party products) . * Leverages PO and punchout store protocol technologies, such as cXML, xCBL, EDI , OCI, and OAG. * Fulfills various responsibilities as the OIS Admin Business Relationship Manag er. Maintains and approves users and roles, performs UAT functions for releases.   * Provides leadership and support for business process development (resulting fr om capability changes); sets priorities, and develops roadmaps. Americas eBusiness Planning Manager, Business Systems Analyst [Americas eCommerc e & Sales Centers Operations] (2002-2004) * Directed business planning initiatives for a $2.6 billion organization. Enhanc ed various business reporting activities related to online performance metrics. * Strategized and launched the eCommerce Dashboard Reinvention Project to reflec t a more meaningful and actionable view of how eCommerce measures factor into to tal sales of HP Direct. * Heightened the effectiveness of Cognos - a business intelligence sales reporti ng tool, by collaborating with development teams to rollout and train end-users on associated product releases. * Represented the organization cross-functionally as the primary contact for all eCommerce sales reporting needs and inquiries. * Projected quarterly eBusiness Consultant sales quotas, and set quarterly (onli ne application) targets based on customer segment trends and analyses. Global eBusiness Content Project Release Manager, Business Systems Analyst [Glob al Enterprise eBusiness Operations] (2000 - 2002) * Built a NA Enterprise eBusiness Team. Designed infrastructure, developed solut ions, and facilitated eBusiness process design in a dynamic start-up environment . * Led the initial launch and subsequent product releases of eComCat. Maintained continuous communications with enterprise business customers to aggregate needs, prioritize key capabilities, and implement business requirements.

 

* Led UAT and owned deployment in the region. Global HR Technology Project Release Manager, Business Systems Analyst [Global H R IT] (1999 - 2000) * Aided development teams during the Agilent Technologies spin-off from HP to su ccessfully split PeopleSoft HRMS and launch two independent HR Technology system s and organizations. * Formulated UAT plans in conjunction with system development teams. * Developed reference tools and guides to train end-users on PeopleSoft HRMS sys tem releases, application solutions, and new processes. * Provided performance feedback to assist the manager in evaluating assigned pro ject resources. Prior experience includes Financial Accountant, Project Release Manager at PCS, INC. EDUCATION & CERTIFICATION GEORGETOWN COLLEGE, Georgetown, Kentucky Bachelor of Science in Finance and Marketing, Minor in Sociology, 1996 THE GEORGE WASHINGTON UNIVERSITY, SCHOOL OF BUSINESS Requirements Management: A Key to Project Success, 2006 PROFESSIONAL DEVELOPMENT Completed the following professional training and coursework: Business and Project Management * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Facing Change and Transformation Requirements Management Project Leadership Management and Communications Business Management and Architecture Project Management Fundamentals 5 Ways to Create Cross-Media Synergy with Social Media Best Practices in Supply Chain Execution Presentation Secrets of Steve Jobs: How to Create the Story Invest in Smarter Collaboration - Early Benefits of Enterprise Social Software Operating in the New Normal: Procurement After the Recession Smart eInvoicing The Great Knowledge Worker Challenge: Efficient Collaboration Up Your EQ Presentation Skills Process Improvement is Everyone's Business Enterprise 2.0 Community Best Practices Accelerating Lean Six Sigma Results in the New Economy Enterprise Social Computing Manage the Value Stream: How to Achieve a Lean Strategic Advantage APQC Business Process Management Sculpting the New Face of Enterprise IT Enterprise 2.0 Social Learning Cloud Collaboration Accelerating Business Improvement in the New Economy Open Collaboration - Reinventing IT Enterprise 2.0 - Transforming Your Business with Enterprise Social Networking Writing World-Class Digital Content Summit Managing a Remote Workforce Social Software for Business Performance How to Be a Leader for the Next Growth Cycle

 

* Focus Interactive Summit: Demystifying Unified Communications * Enterprise 2.0 Virtual Conference Software and Implementation * * * * *

Cognos PowerPlay, Impromptu, and ReportNet Software Test Management eBusiness Fundamentals Ariba Buyer Intershop Enfinity Basic Store Implementation