Project Manager or Marketing Manager or Relationship Manager or

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Kamil A. Konopka 1515 E Broward Blvd, Apt. 416 Fort Lauderdale, FL 33301 954.770.4714 [email protected] SUMMARY Project Management Process Improvement Business Development Relationship Management Dynamic multi-lingual professional with over 5 years of solid project management / business development experience in the financial sector with a Fortune 500 company. Results-oriented, intrinsically motivated multi-tasker consistently exceeding objectives and succeeding in assignments outside of his comfort zone. U.S. and European educated team player with leadership qualities thriving on challenges requiring holistic approach and analytical synthesis. Well-honed business strategist experienced with both launching new and repositioning existing products with multiple recognitions. Proven track record of growing business profitably and turning projects around by building coalitions with key stakeholders (sales, upper management, etc.). Strong cultural sensitivity to get things done and exceed in complex, multi-site, multi-country settings. Key qualifications include: * Six Sigma Belt Certification * Strategy formulation / product positioning * US Green Card Holder * Bilingual in English & Polish, basic Russian * Intermediate skills in Spanish, German * MS Word, Excel, PowerPoint, Access, Outlook PROFESSIONAL EXPERIENCE Western Union, Sunrise FL 2005 - Present Leader in cross-border money transfer and a $5B Fortune 500 company with 400,000 locations worldwide together with its Vigo and Orlandi Valuta subsidiaries. Manager of International Implementations 2008 - present To open new remittance channels by 'making contracts happen' for new strategic partners and continuously improve the activation process. * Implemented over 25 new banking relationships across Europe, Africa, Middle East and South Asia by training partners on operational aspects of cooperation, which added $5M in revenue since launch. * Managed EMEASA network expansion consistently exceeding location plans by 40% by prioritizing activations and developing business strategies for new relationships (e.g. product positioning, pricing, marketing). * Reengineered activation process using proprietary payment software deployed remotely at over 3,000 bank locations

(activation time cut from 45 to 20 days by eliminating process redundancy). Business Development and Marketing - Assistant Manager 2007 - 2008 To grow existing business profitably by directing sales organization and positioning the product to stand out against competitors. * Doubled remittance volume directed to the region by applying theoretical concepts (e.g. marketing mix, BCG matrix). * Increased regional marketing spending to almost $1M / yr. and managed that budget by planning activities for existing EMEA business. * Spearheaded external sales consultant program resulting in 3 direct reports with additional 100+ productive send agents activated. * Issued pricing / profitability recommendations for the overall 5,000+ US send agent network leading to 20% improvements in gross margin. * Directed 100+ U.S. sales team in their send agent recruitment efforts by synthesizing facts, designing training materials and researching competitive info leading to activation of 300+ ethnic agents. Senior Operations Specialist - E. Europe (Vigo) 2005 - 2007 To support growth by troubleshooting existing business operations and devising expansion plans for the region by capitalizing on ethnic expertise. * Crafted product strategy for Eastern Europe with regional VP and implemented it by adding new payout banks for Poland and Ukraine as well as opening Romanian and C.I.S. corridors. * Enhanced reporting and analysis of key performance indicators for EMEASA business by designing scorecharts which aided decision making at the top level. * Built and managed relationships with overseas partner banks enabling Vigo to become 'partner of choice' and grow business by implementing new products and enhancements. * Increased customer / agent loyalty by troubleshooting remittance-related issues (agent reconciliation, transmission flow, transfer availability) resulting in higher productivity rates. Eastern Connecticut State University, Willimantic, CT 2004 - 2005 One of four universities in the Connecticut State University System with ever-growing student enrollment and a well-respected graduate division. Graduate Assistant to Academic Affairs To coordinate and promote major university events increasing their awareness and attendance. * Planned and executed 24 guest speaker lectures / presentations known as University Hour bringing attendance to over 800 per event (over 50% increase over previous years). * Marketed the University Hour series to students and faculty by designing posters, leaflets and internal communications to generate interest and awareness. * Managed logistical aspects of Commencement 2005 preparation for over 900 students.

Academy of Agribusiness, Lomza, Poland 2002 - 2003 Private college of regional importance (ranked 15th in the country) creating opportunities for its students through quality education and multiple international connections. Assistant to International Affairs To research and establish international cooperation with other educational institutions in Europe / US. * Negotiated and closed three educational deals with institutions leading to cooperation with British partners to create student exchange programs and educational credentials transferability. * Participated in search for strategic alliances to enhance college reputation by creating international opportunities for its students. EDUCATION Master of Science (MS) in Organizational Management, 2005 (GPA: 3.94) Eastern Connecticut State University, Willimantic, CT Bachelor of Arts (BA) in English Language, 2002 Catholic University of Lublin, Poland AFFILIATIONS & ACHIEVEMENTS Member, ODK, The National Leadership Honor Society Member, American Marketing Association Western Union Leader of the Pack Award - leadership qualities Western Union Accelerator Award - professional excellence Who's Who Among Students in American Universities Award outstanding academic performance

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