Project Manager or Program Manager or Director

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Project Manager, Program Manager, Director with 15 years experience looking for a Middle Management position.

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TOM CUMMING, PMP 22700 Lake Forest Blvd #522 Lake Forest, Ca. 92630 Cell: (949) 351 - 4831 Home: (949) 305 - 2201 Email: [email protected] LinkedIn: http://www.linkedin.com/in/tcumming2000 PROFESSIONAL SUMMARY Tom Cumming is an accomplished and motivated Information Technology leader with a strong infrastructure and information security background. He is a self-start ing and positive individual who is experienced in working within matrix organiza tions and is comfortable interfacing with people at all levels. Tom possesses t he following project management core competencies: Strong working knowledge of project management standards and methodologies. Demonstrated experience managing and implementing large complex projects, includ ing managing cross-functional teams, identifying, maintaining, and adjusting the cost, scope, and resources, managing vendors, and overseeing the formal plannin g, tracking, and reporting of project performance. Proven ability to integrate work across relevant areas, develop the business and services to enhance customer satisfaction, manage risks appropriately, develop and execute business plans, manage information, and provide exceptional service to both internal and external customers. Proven ability to plan, organize, coordinate, and schedule multiple projects wit h minimal direction. Experience in adjusting to unforeseen problems and implementing solutions. Possess the ability to take the initiative and accept accountability for the acc uracy of project information while achieving the desired results. Demonstrated experience in effectively communicating technical and complex infor mation to others with diverse backgrounds. Excellent written and verbal communication skills, including the ability to prep are reports and present complex technical information to a wide audience, in non -technical language. Thorough understanding of project management tools including Microsoft Word, Exc el, PowerPoint, Project and SharePoint. Able to provide functional oversight, training, mentoring, and technical subject matter expertise to other project managers. Demonstrated strong ethics, influence and negotiation skills, leadership, excell ent interpersonal and communication skills, and the ability to effectively manag e stress and engage in continuous learning. SPECIALTIES Project Management, Leadership and Mentoring, Strategic Planning and Development , IT Infrastructure, LAN/WAN Operations, Information Security, Physical Security , Vendor Management, Stakeholder / Client Management, Certification Training, Pr ocess Development and Improvement, Risk Analysis / Management, Problem Solving, SOW Development, Implementation Scheduling, Technical Analysis, Project Monitori

ng and Controlling, Change Management and Team Building EXPERIENCE PROJECT MANAGER (Consultant) Corinthian Colleges, Santa Ana, California. September 2009 - May 2010. Managed Information Technology projects for Corinthian Colleges' corporate offic es and satellite campuses. Supervised internal engineers and 3rd party vendors. Created project deliverables including SOWs, implementation schedules, communi cation plans, and risk plans. Interfaced with campus Presidents, IT Directors, and Finance Directors at 110 campuses throughout the United States and Canada. Projects included: Online FAFSA (Free Application for Federal Student Aid) Laptop Rollout - Managed a national laptop rollout (87 campuses, 755 laptops). Supervised all aspects o f the imaging, shipping, and installation. Worked with multiple vendors and onsite IT Administrators. Coordinated with campus Presidents and Deans to ensure timely delivery and installation. Discovered and corrected a $50,000 error in t he imaging process. The project was ranked #4 out of 67 on Corinthian Colleges' priority list; delivered on time and under budget. Data Center / System Fault Tolerance - Managed the upgrade of a CISCO 6513 dual core system. Upgraded the Supervisor modules from Sup II to Sup 720, upgraded t he OS from hybrid to native, removed a PIX 520 firewall and upgraded the Firewal l Service Modules (FWSMs) in both switches. Business Unit 5.0 Pilot Rollout - Implemented a wireless classroom pilot at 3 ca mpuses. Supervised the installation and support of classroom laptops. Managed latency tests and researched network upgrade options of moving from a 4x T1 to f ractional DS3 architecture. GSA (General Security Audit) 2009 Projects - Managed the remediation of 107 phys ical and data security issues discovered at 4 campus locations. PROJECT MANAGER (Consultant) DVBE Tech, Fair Oaks, California. October 2008 - August 2009. Managed infrastructure upgrades and IP telephony installation projects for at&t, Verizon, and their clients. Supervised installation engineers and 3rd party ve ndors. Responded to RFPs, develop SOWs, and created implementation schedules. Identified project risks and developed mitigation strategies. Acted as liaison t o solidify the relationship between the development teams, at&t project managers , IT Directors, and other stakeholders throughout the project lifecycle. Projects included: Monterey Peninsula Unified School District - Infrastructure upgrade of main offi ce and 20 remote sites. Grossmont School District - Infrastructure upgrade of district office and 17 rem ote locations. Contractors State Licensing Board - Infrastructure upgrade of main office and 10 remote sites located throughout the state. McFarland School District - Infrastructure upgrade and wireless installation at main office and 4 remote locations. CAMPUS PROJECT MANAGER (consultant) AT&T, Tustin, California. September 2007 - September 2008. Managed multiple IT projects for the at&t California State University Infrastruc ture Upgrade program. Provided project team with project goals, scope, task ass ignments and timelines. Coordinated and scheduled all project activities. Mana ged project budget and financials. Communicated to management project time fram es, budgets, solution approaches, and staffing requirements. Procured all neces sary 3rd party vendor resources. Reviewed deliverables, ensuring completeness f or customer initiatives. Projects included: CSU San Luis Obispo - Managed the network upgrade of over 280 telecommunication

rooms, consisting of 100 supervisor modules, 175 Cisco 2950 switch replacements, 30 Cisco 4006 chassis upgrades, and 11,000 user ports patched. CSU Long Beach - Managed the network upgrade of 120 telecommunication rooms. Th e upgrade consisted of 90 supervisor modules, 40 Cisco 2950 switch replacements, 10 Cisco 4006 chassis upgrades, and 2,500 user ports patched. CSU Northridge - Managed the initial Discovery and Planning processes in prepara tion for the router, switch, and wireless access point installations. Fullerton College - Managed the VoIP telephony implementation for the university , which consisted of CISCO Call Manager and Unity Voice Mail systems, 20 UPS upg rades, and 700 end-user handsets. SENIOR PROJECT MANAGER - CORPORATE INFORMATION SECURITY Experian, Costa Mesa, California. November 2005 - June 2007. Defined the strategic direction of physical security at Experian. Managed the i dentification of security gaps and their resolution for Experian locations acros s North America. Standardized camera and access controls. Developed budget jus tifications, managed vendors, and drafted project plans. Projects included: Global Physical Security Procedures - Developed global physical security procedu res to provide consistency throughout Experian campus facilities, call centers, data centers, and business offices. Physical Security Roadmap - Created and implemented a comprehensive enterprise-w ide physical security plan. Security Officer Contract Review - Reviewed security proposals from 7 national v endors and selected an organization which saved Experian $50,000 in annual expen ditures. Bonus Cash Distribution - Managed the security for a $250,000 dollar cash distri bution to Experian employees. Incident Response Program - Developed international incident response system to aid Experian employees when traveling abroad. Technical Security Requirements - Worked with cross-functional subject matter ex pert teams to develop operating system and application program security requirem ents. PROJECT MANAGER - CLIENT TECHNICAL SERVICES Safeco Financial Institution Solutions, Tustin, California. March 2004 - Novemb er 2005. Managed client projects consisting of over sixty team members. Led in-house an d client-based development teams. Facilitated planning sessions and drafted pro ject plans. Developed PMP certification curriculum for Safeco FIS project manag ers. Helped to develop project management methodology for Safeco Financial Inst itution Solutions. Projects included: HSBC Client Implementation - Developed a lender placed insurance program which p roduced an annual net premium of $39,000,000 for Safeco Financial Institution So lutions. Washington Mutual Flood Gap Installation - Developed a rules-based application t hat identified deficient flood insurance loans, tracked them, and placed insuran ce on them to protect borrower and lender interests. Washington Mutual Tape Wire Billing Installation - Installed a rules-based appli cation for determining EDI disbursements. Fidelity Director Implementation - Implemented a browser-based application for S afeco's Customer Service Center to more efficiently track and service consumer l oans. ADJUNCT PROFESSOR Santiago Canyon College, Orange, California. January 2004 - December 2004. Developed a project management certification program for the College. Wrote and taught Applied Project Management course. Member of the Santiago Canyon College Technical Advisory Committee.

INSTRUCTOR Marlai, Lake Forest, California. September 2003 - April 2004. Developed web-based project management training curriculum. Taught project management methodology and PMP certification. Facilitated international study sessions. PROJECT PLANNER - INFORMATION SYSTEMS SECURITY State Farm Insurance Companies, Bloomington, Illinois. March 2000 - August 2002. Developed project plans for security projects. Identified stakeholder requireme nts. Facilitated planning sessions with project teams. Created work breakdown structures, network diagrams, and project schedules. Led status meetings, perfo rmed critical path analysis, and controlled projects through EVM. Projects included: HIPAA Compliance - Guaranteed security and privacy of health information for pol icy holders. PATRIOT ACT / OFAC List Compliance - Developed an enterprise-wide database solut ion to meet the defined compliance objectives of the OFAC List, and the USA PATR IOT Act. Policy Holder / Client Notification - Developed a software program to notify cli ents by mail of potential changes in policies and coverage. Risk Management Model Implementation - Developed and implemented a set of risk m anagement tools to help identify, prioritize, and assess the probability of proj ect risks. Security Policies and Procedures - Documented security guidelines for the IT Sys tem's Security Department. SYSTEMS ANALYST - PERFORMANCE AND CAPACITY PLANNING State Farm Insurance Companies, Bloomington, Illinois. August 1999 - March 2000. Coordinated cross-platform performance teams in developing test strategies. Dev eloped standardized performance tests. Collected and analyzed test data, and wr ote and presented performance reports. Projects included: State Farm Bank - Established baselines for SF Bank and call center system perfo rmance. Enterprise Applications - Received Systems Special Effort Award for performance testing response times of server and workstation insurance applications and ensu ring that testing was completed on schedule. VOLUNTEER WORK Project Management Institute, Orange County Chapter. September 2002 - Present. PMI-OC DIRECTOR OF EDUCATON January 2010 - Present. Responsible for 5 programs within the Department of Education (CAPM Certificatio n, PMP Certification, PgMP Certification, Best Practices, and PMI-OC / Toastmast ers). Create and adhere to program budgets. Supervise multiple project manager s. Negotiate contracts with vendors. Establish operational processes for each program. Develop metrics in the form of key performance indicators for each pro gram to measure and improve department performance. Coordinate and present Trai n-The-Trainer workshops for future instructors. Schedule certification classes. Coordinate chapter events. Interface with multiple vendors, instructors, and students. Represent PMI-OC at all dinner meetings, events, and conferences. PMI-OC PROGRAM MANAGER for PMP CERTIFICATION WORKSHOPS November 2008 - January 2010.

Responsible for all aspects of the certification program, which grossed $107,000 for the chapter in 2009. Supervised a team of 6 project managers. Organized a nd presented Train-The-Trainer sessions. Represented the program to the PM-OC B oard of Directors, vendors, instructors, and 140 adult students. The 2009 Certi fication Program was recognized at the January 2010 Chapter Meeting as being the most successful in PMI-OC history. PMI-OC VICE PRESIDENT OF MEMBERSHIP January 2004 - January 2005 Provided vision and leadership to 1,400 project management professionals. Suppo rted the core business strategy of driving membership retention by surveying the membership, determining their needs, and collaborating with other areas to impr ove existing programs or develop new programs to meet those needs. PMI-OC PMP CERTIFICATION INSTRUCTOR 2003 - Present. Trained project managers in all PMBOK Knowledge Areas and Domains: Scope, Time, Cost (Earned Value), Quality, HR, Communication, Risk, Procurement, Integration , and Professional Responsibility. OTHER ACCOMPLISHMENTS Member of the Board of Directors - 2004, 2010, 2011 Recipient of the PMI-OC Presidents Award - 2009 Recognized as Volunteer of the Month - November 2003 and June 2009.

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