Project Manager or Program Manager

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Project Manager,Program Manager with 12 years experience looking for a Middle Management position.

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ARIEL BENZAKEIN 190 Connie Lane * Stoughton, Massachusetts 02072 Cell (617) 800-3592 * Home (781) 436-5222 * [email protected] SENIOR TECHNICAL PROGRAM MANAGER 10-year history of technical innovation and leadership Technically sophisticated, solutions-driven information technology manager with a proven track record in leading the design and development of leading-edge tech nologies. Proven ability to direct the development, administration and upkeep of enterprise-wide IT infrastructures. Experience directing the full life cycle of multiple software development projects concurrently. Expertly build, lead, trai n and mentor multidisciplinary teams. Interface effectively with all levels of b usiness management in planning and executing business strategy. Technical and Management Strengths: * Technical Leadership * Change Management * Strategy & Execution * Innovative IT Initiatives * Systems Design & Development * Budget & Finance Management * Project Management * Key Client Relations * Training & Development PROFESSIONAL EXPERIENCE ITA SOFTWARE, Cambridge, Massachusetts 2008 - Present Senior Technical Project Manager Manage all phases of complex technical projects from concept to completion. Recr uit, assemble and lead daily operations of top-notch project teams. Foster relat ionships with diverse customer base and manage new implementations. Liaise betwe en customers and cross-functional departments in gathering requirements and form ulating project deliverables. Determine project scope, set schedules and allocat e resources to drive on-time, under budget completion. Track and monitor project progress and generate project documentation. Facilitate project status and requ irements-gathering meetings. * Skillfully landed and expertly managed the full project life cycle for several high-profile new customers. * Played crucial role in conceptualizing and implementing new process for transi tioning customers from implementation group to support group, and steered change over of first customer through new process. INTERNATIONAL TECHNEGROUP INCORPORATED, Cincinnati, Ohio 2004 - 2008 Unit Manager, Virtual Product Development Group Held senior leadership role for one of three business groups and served on execu tive team. Supervised and mentored a cross-functional team of 13. Oversaw the fu ll life cycle of several major software development projects concurrently. Creat ed and negotiated client and vendor contracts. Built and managed customer relati onships and formed strategic partner alliances. Planned and managed a $4M budget . Delivered financial reports to board of directors and managed all budgeting an d forecasting. * Introduced company's software development and project management tools into se veral new markets including government/military and international markets. * Successfully planned and managed the full life cycle of a major US Navy softwa re development project. * Played key role in applying company's Concurrent Process/Product Development ( CPPD) product development process to the software development life cycle. * Skillfully transitioned R&D group into a profitable business.

SLICE TECHNOLOGIES, Cincinnati, Ohio 2000 - 2004 Account Executive, Central US Region, 2002 - 2004 Managed customer accounts and developed new business within assigned sales terri tory. Delivered sales demonstrations on company's flagship product offering to s ales prospects. Participated in trade shows. Authored new client proposals. * Generated 40% of company's total sales revenue. * Established several new markets including Texas, Illinois, and South Dakota. Software Developer, 2001 - 2002 Performed the full software development life cycle in designing and developing n ew components for company's product line. Created and updated detailed software and instructional documentation. Prepared and delivered regular reports to senio r management on project progress. * Spearheaded development and implementation of three new software applications from the ground up. * Took the initiative to design and develop department's first application, resu lting in creation of position. Technical Support / Client Trainer, 2000 - 2001 Provided on-site and virtual technical support in use of company's software appl ications. Conducted training classes for customers on use of software. Generated customized Crystal Reports for clients. Created and updated training documentat ion and course curricula. * Demonstrated a track record of providing highly accurate, on-time support. * Consistently met or exceeded customer needs. VIRTUAL ELECTRONICS, INC., Fort Mitchell, Kentucky 1998 - 1999 CEO / Operations Manager Built and managed one of the first full-service consumer electronics stores on t he Web. Managed all aspects of company operations. Developed all policies and pr ocedures. Scheduled daily activities to ensure optimal output. Oversaw all finan ces and budgeting. Cultivated relationships and negotiated contacts with vendors . * Reached profitability within six months of startup and negotiated sale of busi ness to a competitor. * Steered design, assembly and upkeep of Web page and online store. EDUCATION AND CREDENTIALS Coursework toward Bachelor of Science NORTHERN KENTUCKY UNIVERSITY, Highland Heights, Kentucky | GPA 3.8/4.0; Dean's L ist 2 semesters UNIVERSITY OF CINCINNATI, Cincinnati, Ohio ST. JOHN'S COLLEGE, Annapolis, Maryland Professional Development (ExpertRating.com): Project Management ? Software Testing ? eCommerce & SEO ? XHTML 1.0 ? HTML 4.1 Technical Proficiencies: Certifications: Microsoft Certified Professional (MCP), COMPTIA A+ Platforms: Windows 9x/NT/2K/XP, Linux, Websphere, PalmOS, UNIX Tools: MS Office (Word, Excel, Outlook, PowerPoint), MS Project, SQL Server, Goldmine, Crystal Reports, Paradox Database, PalmDB, Adobe Photoshop Programming: . NET (VB, C#), nsBASIC/Palm, HTML, Perl

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