Project Manager or Senior Project Manager or Program Manager

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SERAFIN L. (PHIL) LAZO, PMP, ALMI 10024 Crown Point Dr., Fort Wayne, IN 46804 Phone: (260) 414-8153 (mobile) E-Mail: [email protected] SUMMARY * Project Management Professional seeking remote or onsite contractor or full-t ime engagements in the Health, Life and Financial Services industry. * Comprehensive background in initiating, planning, executing and managing both business and IT projects. * Hands-on, self starting, dependable, team oriented, leader by example * Metrics based results aligned to your Time, Cost and Quality expectations * Successful track record that can be authenticated by references upon request SKILLS / EXPERTISE * Project Management * Program management * Release management * Multiple projects * Enterprise projects * Fixed date projects * Core IT based business projects * Virtual Project Teams * Requirements development * Management reporting * Budget management * Change management * Risk management * Vendor management * Large systems implementations * Conversions / Migrations * MS Project * MS Office * Results * Results * Results EXPERIENCE * SELF EMPLOYED (11/2009 - present) * Project managed virtual team (coast-to-coast) for WellPoint Inc, Indianapolis (4/26-10/29/10); included four fixed date pharmacy claims systems migrations disparate platforms to a single platform * CONSECO SERVICES, LLC, Carmel, IN, employee (12/2003 to 11/2/2009) Project / Program Mgr., EPMO * Significant business and IT projects included o 2006 Federal Rules for Civil Proceedings (eDiscovery) - impacted electr onically stored information (ESI) for all lines of business o State of California, Language Assistance Program for health insurance p olicyholders with "Limited English Proficiency" - impacted all health insurance business o Medicare Modernization Act of 2003 (Medicare Part D) - impacted Medicar e Supplement health insurance business * Managed assigned business, IT, project management and 3rd party consulting resources and business units including: Claims; Commissions; Compliance; Finance ; Legal; Operations; Product Management; Shared Services; plus new IT systems an d hardware and upgrades to existing systems * Responsible for project and program budgets and fixed date timelines * LINCOLN NATIONAL LIFE, Fort Wayne, IN, contractor / employee (1998-2003) PMO , Release Mgr.

* Provided governance oversight of the planning, scheduling and execution of multi-project new life and annuity product release and independent IT infrastru cture projects supported by 3rd party (CSC / IBM) policy administration systems * Managed two of the four fixed date, releases per year, which included o Multiple projects per release o Business, IT, and vendor resources, and o Release budgets * Audited and improved project processes for project office *SELF EMPLOYED (4/1984 - 7/1999) * Provided and managed project implementation services for software vendors that served the life insurance industry in the U.S and Asia-Pacific; included En glish, Chinese and Korean language policy administration systems * THE CONTINUUM CO. and VANTAGE COMPUTER SYSTEMS, employee (1974-1984) Project Mgr. - Director Implementation Services * Planned and managed the implementation of over 50 third party life and ann uity policy administration systems for multiple insurance companies in the U.S., Canada and Mexico * Included consulting, customization, education and training, conversions, a nd model office testing support EDUCATION & CREDENTIALS * B.A., Liberal Arts, University of Southern California, Los Angeles, CA (with honors) * Project Management Professional (PMP) * Program Management Certification Program, George Washington University * Associate, Life Management Institute

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