PSM: Parish Workshop Assessing and Supporting People in Need

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PSM: Parish Workshop Assessing and Supporting People in Need

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Parish Partners Catholic Charities of the Archdiocese of Washington

Workshop Objectives
 Triage requests  Understand the vulnerabilities and needs of people 

requesting help i  h l  Plan for safety   Di Discuss useful forms   f l f  Review steps of a meeting with someone in need  P ti Practice

Introductions
 Your name  Your Parish  Your role  When people come seeking help, what 

are the needs they are expressing?

Preparing the Environment Preparing the Environment
 Is the area warm and inviting?  Is it handicapped accessible?  Is it safe?  Are the hours posted and the boundaries  p

clear?  What resources do you have on hand?  What could you add?

Ti (Ph I P ) Triage (Phone or In Person)
 How can we help you     



today? d Where do you live? What kind of assistance  are you looking for? Have you gone anywhere  else seeking assistance? Do you have any  meetings or applications  pending? Please bring proof of  income/expenses for all  the adults and children in  your household.

Option  1

• On the  spot help/  referrals f l

Option  • Set up a  meeting 2

Foundational Principles
 Dignity of the human person  Self determination   Knowledge of alternatives  Self advocacy  Person centered planning and delivery of help  Short and long‐term needs  Social capital

Possible vulnerabilities of Possible vulnerabilities of  people in need
 A person in need may . . . 
 Have mental health challenges  Have substance abuse challenges  Have developmental disabilities F Face homelessness  h l  Experience domestic violence  B    i Be an immigrant or refugee, possibly  i t    f   ibl  

undocumented  Experience job loss or medical challenges

Needs/Resources
 Rent/foreclosure assistance  Utility disconnection  Access to services for the mentally ill  Low income housing options for seniors g p  Treatment programs for substance abuse  Location of food pantries p  Access to health care  Immigration services

Financial Capacity and  Parish Policies
Check with the Pastor for existing assistance  policy (or create one)  Amount of financial support available  (budget)  Documentation required  Approval process T Types of assistance given   f  i t   i

Case Study
 A man with one child asks for assistance. He receives 

$950 a month from disability. His electric bill is $183  (but not due for disconnection), his rent ($400) is due  (but not due for disconnection)  his rent ($400) is due  at the end of the month. His car broke down, which  he uses to take his daughter to school, which left him  g , with a $150 repair. He states he has barely enough to  cover the electric bill and his rent at the end of the  month. H  b li th He believes he will not have enough food this   h   ill  t h   h f d thi   month.

Budget Review
Income from
 Employment  Unemployment  Child Support  Boarders  Pension  Social Security/SSDI  Food Stamps  TCA (Temporary Cash Assistance)  Gifts/loans‐ family, friends

Expenses for
 Rent/mortgage  Utilities  Phone  Food  Transportation  Health  Child care/education  Debts  Entertainment/tobacco

Meeting with the Person in Need:
 Welcome and Introductions  Gather information  Client information/needs assessment forms/budget form  Copy of bills, identification, and information to contact rental  or utility companies  Si   Sign any waivers or other essential paperwork   i     th   ti l  k  Review needs together: Listen, ask open‐ended questions  Create a plan for next steps: goals p p g  Make no promises about financial assistance  Set timeframes and deadlines, next steps  Verify facts

Time to Practice
 Get a partner  Select a scenario  Decide who is the helper and who is the 

person seeking help  Role play  Report to the group h

Spirituality
 Walking with someone who has few 

options p  The spirituality of saying “no”  To pray or not to pray To pray or not to pray…  “What you do for the least of these,  you do for me” (Matthew 25) d f ”( h )  Taking care of yourself! g y

Wrap up p p

Share with the group  one idea from this   id  f  thi   workshop that might  help in your parish h l  i     i h

Catholic Charities Parish Partners Offices Catholic Charities Parish Partners Offices Please contact us with your questions and suggestions:
Teresa Volante (Program Manager) Catholic Charities 12247 Georgia Ave Silver Spring, MD 20902 (202) 361 2089 (202) 361‐2089 [email protected] Evette Howard (Charles  and Calvert Counties) Catholic Charities 440 Main Street Prince Frederick, MD 20678 (410) 535‐3452 [email protected] Leticia Cormier (St. Mary s  County) Leticia Cormier (St. Mary’s  County) Catholic Charities 440 Main Street Prince Frederick, MD 20678 (410) 535‐3452 l ti i i @ th li h iti d [email protected] Kathy Haines (Washington DC) K h  H i  (W hi  DC) Catholic Charities 924 G Street NW Washington, DC 20001 ( ) 77 4343 (202) 772‐4343 [email protected] Teresa Villanueva (Montgomery County) Catholic Charities 47 g 12247 Georgia Ave Silver Spring, MD 20902 (301) 942‐1790 x 115 [email protected] Laura Yeomans (Prince George’s County) Catholic Charities 4601 Presidents Drive Lanham, MD 20706 (301) 731‐4703 x 307 [email protected] laura yeomans@catholiccharitiesdc org

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