QA/Network/Software Engineer

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PRN (ANNE) DAN MO Voorhees, NJ 08043

*[email protected]([email protected]) *(856) 745-4653 SUMMARY OF QUALIFICATIONS -CCNA network certificate equivalent hands-on Cisco network product experience. -Approximately five years experience on quality assurance in networking and cell phone products. -Full understanding of the key elements of IT methodologies and processes plus t heir direct impact on achieving business goals and objectives. -Demonstrated project management skills and great organization skills from incep tion through to completion. -Experienced in the creation and execution of system testing in simulated and au tomated test environments with required equipments. -Proven leader, problem solver and strategist known for ability to recognize sol ution's impact beyond initial issue. -Hands-on project management experience in all stages of project development eff orts, including requirements definition, design, architecture, testing and suppo rt. -Extraordinary capacity to multitask, manage competing priorities with ease whil e achieving customer and organizational objectives. -Bilingual: Fluent in Chinese and English plus good communication skills. PLATFORMS AND TOOLS Applications: Adobe Photoshop CS, Bug Tracking System (proprietary), Cadence, Ci sco Unified Communication Manager, Cisco Unified Provisioning Manager, Compact D , Dreamweaver MX, IBM Rational TestManager, JMeter, Microsoft Visual Studio, MS Access, MS Excel, MS Word, MS Visio, SPSS, SSH, SQL Server, VMware Networking: Airopeek, Ethereal, NS2, OPNET, Simulink, Sniffer Pro, Wireshark Operating Systems: Linux, Nano-RK, UNIX, Windows 95/98/XP/NT Hardware Test Equipment: Azimuth ACE 400WB Languages: Assembly, ASP, C, C++, CSS, HTML, Java, JSP, Matlab, PHP, Scala, SQL, Visual Basic ====================================================== RELATED EXPERIENCE AIKI SOLUTIONS May 2010-Current IT CONSULTANT Voorhees, NJ -Designing and maintaining custom website for local private business. -Planning network solutions and providing onsite/remote configuration of network environment for small business. -Troubleshooting software and hardware related issues. UNIVERSITY OF PENNSYLVANIA September 2009-May 2010 PROCTOR Philadelphia, PA -Administered exams to students that receive academic accommodations for physica l, psychological, and/or learning disabilities. -Maintained all student and assignment-related information strictly confidential . -Ensured any software and hardware providing to exams working appropriately. -Delivered exams to specific location in a requested time period. ROWAN UNIVERSITY COLLEGE OF BUSINESS September 2008-May 2009 GRADUATE ASSISTANT Glassboro, NJ -Processed raw data from paper questionnaires, analyzed data with professional s tatistical software, and entered data into electronic format. ====================================================== PROFESSIONAL EXPERIENCE

TREND MICRO December 2007-July 2008 ASSISTANT QA ENGINEER Taipei, Taiwan -Collaborated on multiple antivirus projects: Trend Micro Antivirus Internet Sec urity (TIS), Trend Micro Antivirus Internet Security Pro (TIS Pro), Trend Micro Antivirus, Antispyware (TAV). -Conducted full product function tests at the product design level. -Managed content and data integrity of multiple databases including customer acc ount and product serial number databases individually in quality assurance team. -Configured multiple editions of Microsoft operating systems for testing, creati ng simulated user environments in test labs for evaluation individually. -Developed automated test scripts for bulk test use individually. FOXCONN ELECTRONICS, INC. April 2004-January 2007 SQA ENGINEER Hsinchu, Taiwan -Provided technical support to multiple projects including Foxconn CDMA cell pho ne, Cisco VoIP phone 7920, Cisco wireless adapter CB21, Cisco wireless router Ai ronet 1250. -Developed, documented, and executed product test plans at the product design an d developing level. -Developed automation test tools and utilized proprietary/open source tools for bulk test environments for multiple projects in quality assurance team. -Configured an enterprise testing environment in the lab independently. -Collaborated with software engineers and customers in the testing of product fi rmware, devising solutions to issues and verifying patched defects. -Provided technical on-site support for customers and field trials in customer h ome countries; provided on-site Cisco lab support for multiple projects individu ally. BENQ CORPORATION July 2003-March 2004 ASSISTANT QA ENGINEER Hsinchu, Taiwan -Designed, documented, and executed project test plans for the Benq smart phone P30 project individually. -Updated product firmware and hardware to test stability for mass production ind ividually. -Conducted firmware and functionality testing at the product design level, repor ting and tracking bugs and verifying patches for bugs found in software individu ally. ====================================================== EDUCATION University of Pennsylvania School of Engineering and Applied Science * Philadelphia, PA G PA: 3.04 *Master of Science in Engineering in Electrical Engineering, August 2010 National Chiao Tung University College of Computer Science * Hsinchu, Taiwan GPA: 3.9 *Master of Science in Artificial Intelligence and Computer Science, June 2005 *Thesis: "How Social Factors Influence Teachers' Grading: A System Dynamics Appr oach" Chung Yuan Christian University College of Engineering * Chung Li, Taiwan GPA: 3.5 *Bachelor of Science in Computer Engineering, June 2003 Selected Course Projects: Computer and Network Security: A team work with the group of four on a small of software of our choice with only one vulnerability allowed and exploits for othe r groups' program to find out the main bug and if there are other vulnerabilitie

s in the programs. Computer Networks: A team work with the group of three on a simple email client which supported IMAP and POP3 implemented in C Network & Computer Multimedia: Individual project on an instant messenger with f ile sharing implemented in C Wireless Networks: a team work with the group of three on the custom packet comm unication between the Click Modular Router and the Warp Board implemented in C TCP/IP and Internet Technologies: A team work with the group of two on WiFi and WiMax performance simulation in OPNET

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