qms mtg
Content
Medalla: ti qms concern Perez: sla, people and process, issues and concern abt t1 Medulla: tm s issued ncr are needed the whole year Eat: most of the time its dlyd mpr and submission Atis: checklist and forms
Medulla: yday s mtg I reiterated the present issues at t1: Personnel are after issues raised frm newspaper, events like gma, Clinton, tsa inspection. Process concerned ots and immigration problems.. hands-off since undermanned for ots and immigration( long queue)though they are in charge.. so its apd for ots.. standing issues like the cr and supplies, we look after such.. Dotc commits for refurbishing of t1 on January He stressed ncr from t1. From bhs Eat: before exit conference there s discussion if findings r true. On porterage, more on records and dox as ncr. Actions are prepared already for solution presentation. To address and fix for eternal audit ready.Deficiency of manpower must be included in ncr is ok. Before sufficient manpower included on ses qms process now it alrdy depends on personnel deployment submission. Nilo/ Bhs alrdy made root cause, analysis and corrective action for amendment with external auditor s amendment but spid wasn t able to make action so there s again an ncr. Bert: reiterate word available.. means anytym available not forced to give Eat: plans to contest the ncr based on the provision so that should nt be an ancron their findings Joey re manpower,, cant comply for the activity bec undermanned. Eat its ok he said to further justify insufficient manpower eat: bhs standing issue can be resolved though it shud have been prevented on exit conference so not to issue ncr, all is amenable. We can answer it on our explanation. m c amendmenst will take longer, not favorabele.. 1st memo brief signed by sagm addressed to gm.. presentation of every block every month re qms deputy/qmr and iaso issue ncr before including reports and issues discussion. Eat also said sla and ses together in reporting as deputy example.. immigration queing in conflict with sla coz there s complaint and not 100%. dt: bg knowledge of internal audit training is advantage lyk dbb for ncr issuance. Eat:deputy covers all agencies not only mia in issuing ncr for violations like ots and boc
Medulla: issuing ncr is easy but how cn u apply all ses provision of each agency Atis: process seem to be unadaptabel forcing to be uniform in all terminals ppol, training, service apllied to the process w/o opinion or suggestion frm process owner All: revisions more complicated. No further study Eat: from trainings, consultants said process owner must havethe say Bert: simplified and doable process and activities and forms medalla: no unity for all agencies for qms-ses iso like ots and nbi dtopacio: keyplayer are the airlines who don t cooperate medulla: can have their own rules dnt want to be controlled,since direct client mia cant say no eat: have their own process topacio: willingness of aoc to let all a/l cooperate on ses will to command frm admin/mgt eat: suces of qms depends on the support of mgt frm consultant.. frm xperience, negative.no will. then blocks got gaps on audit. No external auditor cosnultant yet.. still bidding atis: forced obedience just to say following example ideal manpower request, not granted topacio: less workers, addtl job,facility/responsibility no o.t.. output negative.. medulla: bottomline: mgt supports u then check and audit eat: no moral booster, demoralized employees medulla:botomline: y issue ncr if frm d start u alrdy knw the problem? Xpectation is obvious=negative topacio:normal requirement to complete the process is not provided so hw c u nt hav an ncr? Cycle eat: open ncr is bhs nilo: not closed since mc is h-er than ses. Suggested wordings but auditor said amendments needed but available means by rquest frm mc or anytym available eat: before all a/l furnish copy but too many, so its aoc s responsibility.. spid didn t make action for the bhs corrective action so ncr again topacio: sanitation more on dox, 1day wrong entry of time inspected alrdy a major ncr. Submitted mpr started 16sept bec new ses date efectvty.. it s the discrepancy of date.. once/twice inspectionor rounds affecting manpower also. Dbb must orient deputy in giving ncr to sla of agencies to be careful and avoid complaints
atis; gave ncr abruptly w/o giving the chance to reason out. joey: optr controls cleaning tym of boarding bridge atis: vinyl bridge betr for stopper for bter maintenance medulla: authority has the control on violation? Hw cn u be on top based on ur observation and reports eat: only request not authoritative on sla, suggestion and notice only medulla: to let authority knw the discrepancies and real situation bet authority and other airport agencies in abiding with ses/sla eat: frm training, do process that u can do.. don t mke process that imposible to do.. u knw it coz ur the one directly doin the process
Medulla: yday s mtg I reiterated the present issues at t1: Personnel are after issues raised frm newspaper, events like gma, Clinton, tsa inspection. Process concerned ots and immigration problems.. hands-off since undermanned for ots and immigration( long queue)though they are in charge.. so its apd for ots.. standing issues like the cr and supplies, we look after such.. Dotc commits for refurbishing of t1 on January He stressed ncr from t1. From bhs Eat: before exit conference there s discussion if findings r true. On porterage, more on records and dox as ncr. Actions are prepared already for solution presentation. To address and fix for eternal audit ready.Deficiency of manpower must be included in ncr is ok. Before sufficient manpower included on ses qms process now it alrdy depends on personnel deployment submission. Nilo/ Bhs alrdy made root cause, analysis and corrective action for amendment with external auditor s amendment but spid wasn t able to make action so there s again an ncr. Bert: reiterate word available.. means anytym available not forced to give Eat: plans to contest the ncr based on the provision so that should nt be an ancron their findings Joey re manpower,, cant comply for the activity bec undermanned. Eat its ok he said to further justify insufficient manpower eat: bhs standing issue can be resolved though it shud have been prevented on exit conference so not to issue ncr, all is amenable. We can answer it on our explanation. m c amendmenst will take longer, not favorabele.. 1st memo brief signed by sagm addressed to gm.. presentation of every block every month re qms deputy/qmr and iaso issue ncr before including reports and issues discussion. Eat also said sla and ses together in reporting as deputy example.. immigration queing in conflict with sla coz there s complaint and not 100%. dt: bg knowledge of internal audit training is advantage lyk dbb for ncr issuance. Eat:deputy covers all agencies not only mia in issuing ncr for violations like ots and boc
Medulla: issuing ncr is easy but how cn u apply all ses provision of each agency Atis: process seem to be unadaptabel forcing to be uniform in all terminals ppol, training, service apllied to the process w/o opinion or suggestion frm process owner All: revisions more complicated. No further study Eat: from trainings, consultants said process owner must havethe say Bert: simplified and doable process and activities and forms medalla: no unity for all agencies for qms-ses iso like ots and nbi dtopacio: keyplayer are the airlines who don t cooperate medulla: can have their own rules dnt want to be controlled,since direct client mia cant say no eat: have their own process topacio: willingness of aoc to let all a/l cooperate on ses will to command frm admin/mgt eat: suces of qms depends on the support of mgt frm consultant.. frm xperience, negative.no will. then blocks got gaps on audit. No external auditor cosnultant yet.. still bidding atis: forced obedience just to say following example ideal manpower request, not granted topacio: less workers, addtl job,facility/responsibility no o.t.. output negative.. medulla: bottomline: mgt supports u then check and audit eat: no moral booster, demoralized employees medulla:botomline: y issue ncr if frm d start u alrdy knw the problem? Xpectation is obvious=negative topacio:normal requirement to complete the process is not provided so hw c u nt hav an ncr? Cycle eat: open ncr is bhs nilo: not closed since mc is h-er than ses. Suggested wordings but auditor said amendments needed but available means by rquest frm mc or anytym available eat: before all a/l furnish copy but too many, so its aoc s responsibility.. spid didn t make action for the bhs corrective action so ncr again topacio: sanitation more on dox, 1day wrong entry of time inspected alrdy a major ncr. Submitted mpr started 16sept bec new ses date efectvty.. it s the discrepancy of date.. once/twice inspectionor rounds affecting manpower also. Dbb must orient deputy in giving ncr to sla of agencies to be careful and avoid complaints
atis; gave ncr abruptly w/o giving the chance to reason out. joey: optr controls cleaning tym of boarding bridge atis: vinyl bridge betr for stopper for bter maintenance medulla: authority has the control on violation? Hw cn u be on top based on ur observation and reports eat: only request not authoritative on sla, suggestion and notice only medulla: to let authority knw the discrepancies and real situation bet authority and other airport agencies in abiding with ses/sla eat: frm training, do process that u can do.. don t mke process that imposible to do.. u knw it coz ur the one directly doin the process
