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CDRoller version 7.70 Copyright (c) 1999-2008 Digital Atlantic Corp. All Rights Reserved http://www.cdroller.com 1. PROGRAM START AND CD/DVD ANALYSIS. To start the program, you can double-click on the CDRoller icon or run the progr am without any parameters from the command line. Insert CD or DVD into the drive . The program starts analysis of your disk immediately after insertion. If the p rogram can not recognize your disk automatically, click the Refresh button in th e Tool Bar, or insert the disc first and then start CDRoller. For more details, please consult the built-in help or print out User's Manual. 2. TROUBLESHOOTINGS. 2.1. In order to read the troubled, damaged or non-finalized ("still open") disc s, we highly recommend to use CD (DVD)-RW drive ("cd or dvd writer"), old CD/DVD -ROM drives ("cd/dvd readers") may not access to the lost data. 2.2. In order to read the non-finalized ("still open") discs, i.e the discs left "as-is" by CD/DVD/BD mastering program or standalone device (camcorder, digital camera, recorder), we recommend you to use the following method: - Start CDRoller without any disc(s), inserted into the drive(s). - Click the Preferences button. Uncheck the 'Detect disc insertion by Windows' b ox under the Browser tab in the Preferences dialog. Click the OK button to accep t the changes. - Insert your disc into the drive and wait for the end of the disc reading, init iated by another CD/DVD/BD related program or Windows, after the disc insertion - Click the Refresh button. 2.3. Select "SPTD interface" under the Browser tab in the program Preferences an d try to read your disc again. Separately, please try to set "Exclusive Access" under the Browser tab in order to avoid a conflict with "malicious" filter drive rs that can be installed by 3-rd party software. 2.3. If you installed a software from Fengtao Software Inc (DVD Region, DVD Idle , etc.), we recommend to UNCHECK 'Always read Full TOC' box under UDF Reader tab , particularly when reading the bad CD-R or CD-RW discs. 2.4. Some computer drives may not support our special methods. These devices may hang the program when analyzing the disc. In this occasion, please untick the ' Always use a drive capabilities' box under the Browser tab in the Preferences di alog, insert the disc and try to recognize it again. 3.TECHNICAL SUPPORT. Please feel free to contact our support department via email at support@cdroller .com. You do not have to purchase the software in order to receive support, all your questions regarding CDRoller will be responded within 2 to 24 hours.