r FB12 Customer Correspondence Request

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SABIC WI-AR-FB12_01 Accounts Receivable

Last Update:

05/29/13 1:30 A5/P5

Customer Correspondence Request

FB12

Publisher Information

File 148313114.doc
Link 1

http://hq-pub-1/webhelp/WBTLessons/FI/109_FICO_FB12.stt
Link 2

Link 3

Link 4

Job Role

AR reporting Insert Job Role rows as necessary.

Last changed on: 05/29/13 Version: Final

SAP 4.6C

Work Instruction Page: 1 of 8

SABIC WI-AR-FB12_01 Accounts Receivable

CHANGE HISTORY Update the following table as necessary when this document is changed. Date 07/02/2002 Name Cezary Swierad Change Description Document recorded

Last changed on: 05/29/13 Version: Final

SAP 4.6C

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SABIC WI-AR-FB12_01 Accounts Receivable

FB12 - Customer Correspondence Request
TOPIC OBJECTIVES Business Process Procedure Overview Background Correspondence request is a function that enables you to store information in the system that some correspondence form must be printed. You can do it e.g. while displaying open items on the customer account. The required forms can be printed later (e.g. once a week) in a mass process. After you have requested correspondence, you can then edit your requests before the correspondence is printed. You do this using a special function which enables you to − Print the request immediately (from the print preview screen) − Reprint a request (providing it has not been deleted) − Display the request in the print preview menu − Repeat the request − Maintain the text of the request − Delete the request Scenario You want to request open item list report for some of your customers. Prerequisites Customer Master PROCEDURAL STEPS Menu Path Accounting → Financial Accounting → Accounts Receivable → Account → Correspondence → FB12 Request FB12

Transaction Code

Last changed on: 05/29/13 Version: Final

SAP 4.6C

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SABIC WI-AR-FB12_01 Accounts Receivable

CASE FLOW DIAGRAM

Last changed on: 05/29/13 Version: Final

SAP 4.6C

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SABIC WI-AR-FB12_01 Accounts Receivable

Perform the following steps of how to Request Customer Correspondence using the information below: Menu path: Accounting → Financial Accounting Correspondence → FB12 - Request
Transaction FB12 Client Program Language Screen Sequenc e →

Accounts Receivable



Account →

Description Customer Correspondence Request Job Role AR reporting

User Data Customer Correspondence RequestWI-AR-FB12_01

SAP Easy Access

1.

Double click on FB12 - Request

Last changed on: 05/29/13 Version: Final

SAP 4.6C

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SABIC WI-AR-FB12_01 Accounts Receivable

Request Correspondence

2.

Update the following required and optional fields:
Field Name Company Code Description Enter number of the company code here you want to process Values Example: 5200

3.

Click Enter Button to confirm your entries. The system will display a list of correspondence form that are available for a particular sub-ledger:

Last changed on: 05/29/13 Version: Final

SAP 4.6C

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SABIC WI-AR-FB12_01 Accounts Receivable

Correspondence selection (2)

28 Entries found

4.

Select SAP08 - Open item list in list box (double click on the item). System will ask you to enter the required customer account number: Detail Specifications for Correspondence

Last changed on: 05/29/13 Version: Final

SAP 4.6C

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SABIC WI-AR-FB12_01 Accounts Receivable

5.

Update the following required and optional fields:
Field Name Customer OI key date Description Customer account number Date for open items to be displayed Example: 1 Example: 300702 Values

6.

Click Continue Button

.

7.

The message bar displays “Open item list was requested”.

The system task is complete. Launch WEB HELP

Last changed on: 05/29/13 Version: Final

SAP 4.6C

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