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GRADY MCDANIEL 1210 Zarsky Drive * Corpus Christi, Texas 78412 (361) 215-7240 * [email protected] CUSTOMER SERVICE MANAGER Bottom line-driven Management Executive with 20+ years of comprehensive commerci al, multifamily, and retail leasing expertise used to drive the growth and profi tability of leading national companies. Demonstrated experience in medical offic e, retail shopping center, and office/warehouse property management. Versatile c ommunicator seamlessly interacting with multi-level audiences from the general p ublic and direct reports to corporate executives and federal government official s. * Overhauled troubled property assets for numerous national financial organizati ons for 10+ years. * Appointed as a Federal Bankruptcy Trustee Assistant for the U.S. Department of Justice, skillfully leveraging 8 years of firsthand knowledge as a state court receiver for office showroom/warehouse, retail, commercial, and multifamily prop erties. Asset, Real Estate Management * Construction, Renovation Project Management * St rategic Planning Lease, Contract Negotiations * Operations Management * Income & Revenue Growth * Budgeting Financial Analysis * Regulatory Compliance * Strategic Relationship-Building * C ustomer Service Sales & Marketing * Staff Management * Human Resources * New Business Developmen t PROFESSIONAL EXPERIENCE STUDENT - DEL MAR COLLEGE, Corpus Christi, Texas 2009-2010 Taking general courses to improve my skills and knowledge and perhaps consider a career change. STONEWATER PROPERTIES, INC., Corpus Christi, Texas * 2008-2009 Property Manager Established U.S. business operations for a Canadian real estate investment firm startup, instituting foundational protocols, supervising maintenance engineers, and executing administrative functions such as payroll, budgeting, and marketing . Elevated the productivity of an underperforming team by forging strong interna l bonds and equipping them with the requisite resources and leadership required to drive growth. * Heightened staff accountability through individual goal setting and achievemen t. * Increased portfolio occupancy and income by 43% within one year. COTTA PROPERTY MANAGEMENT, Corpus Christi, Texas * 2007 Portfolio Manager Ensured the optimal upkeep of a portfolio comprised of 6 Class A, B and C reside ntial and commercial properties for a small owner management company shortly aft er its headquarters moved from Oregon to Texas. Processed rental payments and or chestrated evictions. Promoted and rented both retail and commercial office spac e. Oversaw ten office and maintenance engineering personnel. * Directed large-scale renovation and construction projects. LINCOLN-HARRIS CSG (Lincoln Property Co. subsidiary), Corpus Christi, Texas * 20 01-2007

Senior Property Manager Tapped to direct local daily operations for a 500K sq. ft. portfolio medical off ice buildings owned by Humana Corporation of America (HCA) as dictated by a laws uit settlement with the U.S. Department of Justice. Strengthened relations with the CEOs and physicians practicing in various local hospitals to help eradicate the unlawful kickbacks and referrals previously prevalent within the medical com munity. Met Stark Law requirements for leases and market rental rates. Cont... GRADY MCDANIEL * Page 2 * [email protected] Senior Property Manager Cont. Navigated the requirements of 4 key stakeholders, LINCOLN-HARRIS, HCA, and the U .S. DEPARTMENT OF JUSTICE to successfully meet primary objectives. * Achieved ~100% compliance with the Stark laws within 14 months of hire, retain ing all of HCA's referring physicians through tenacious contract and lease negot iations with over 30 hospital doctors and CEO. * Lauded by the U.S. DEPARTMENT OF JUSTICE, HCA's national real estate division, and LINCOLN-HARRIS, for exceeding "everyone's expectations in the timely retur n of this portfolio's compliance with the new federal laws." S.L. NUSSBAUM REALTY CO., Norfolk, Virginia * 2000-2001 Regional Property Manager Managed daily operations, including leasing and staff management, for a 1500 uni t portfolio of multi-family apartments in Northern Virginia, Washington, DC, and Maryland. Led a 7-person team of property managers and ~50 indirect reports. * Directed final construction of 3 new communities. * Certified select residents for a federal affordability housing income in stric t compliance with government requirements to protect the tax incentive being off ered for property owners. Note: Additional work history includes Regional Director of ALLIANCE RESIDENTIAL MANAGEMENT; District Manager, LEXFORD RESIDENTIAL TRUST; and Regional Vice-Pr esident, CAPSTONE REAL ESTATE SERVICES. Full details upon request. EDUCATION Associate of Arts Degree in Applied Real Estate (Honor Graduate) Richland Community College, Dallas, Texas Associate of Arts Degree in Business/Social Science (Honor Graduate) Henderson County Junior College, Athens, Texas PROFESSIONALDEVELOPMENT COMPLETION OF DALE CARNEGIE SALES COURSES SUCCESSFUL COMPLETION OF "GORILLA MARKETING" TECHNIQUES LICENSURE/CERTIFICATION Licensed Real Estate Broker, Texas and California Certified Property Manager, Institute of Real Estate Management (IREM) AFFILIATIONS Building Owners and Managers Association (BOMA), Corpus Christi, Texas Chapter San Antonio IREM Chapter #48 * Corpus Christi Board of Realtors TECHNICAL SKILLS Microsoft Office: Word, Excel, PowerPoint * Real Estate Management Software

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