RECEPTIONIST

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Christy CopesChristy Copes 10267 LaLaurie Lane Keithville, La 71047 (318)219-6880 [email protected] Objective: To obtain a secretarial/receptionist position where I can use My computer and clerical skills Professional: * Microsoft Office * Filing/Editing Skills * Microsoft Windows * Office Procedures * IDX * Telephone Skills * WordPerfect 5.1/6.1 * Invision *Dentrix * Compumd XT * Management Skills * Data Health Link 6.0 * Customer Service Skills Education: Grawood Christian School Ayers Institute Employment Skills: * Assist patients with their accounts * Verifying insurance, with 3r d party coverage * Professional billing data entry experience * Updating patient accounts * Have Medicare/Medicaid billing experience * Accurately calculated and made daily deposits of up to $20,000 * Ability to follow instructions well and make decisions with no supervision * Maintained excellent customer relations and developed customer rapport *Diplomatically resolved customer's complaints on as-needed basis * Delegated responsibilities to employees to meet company's expectations * Effectively developed telephone communication skills and consistently met q uotas *I can call and get Prior Authorizations also for Medicaid pt's as well *I answer phones, file charts, and can do medical records. * Checking in and out patients * I can put in community care referrals for patients Employment History: *Receptionist, Casse Dental Group 06/07 - 06/2010 *Administrator Coordinator 2, LSU Health and Science Center /07 *Receptionist, Women's Health Associates 10/03 - 06/06 *Receptionist, Ark-La-Tex Children's Clinic 02/01- 10-03 06/06 - 06

References: * Julie Bauer - Manager (318)469-8767 * Michael Christian- Caddo Sheriff's Office (318)210-7676

* Vickie Golihar- Manager (318)349-4398 * Dr. Sanders- (318)746-0795 *Michael Dumas- Manager (318)268-5862

10267 LaLaurie Lane Keithville, La 71047 (318)219-6880 [email protected] Objective: To obtain a secretarial/receptionist position where I can use My computer and clerical skills Professional: * Microsoft Office * Filing/Editing Skills * Microsoft Windows * Office Procedures * IDX * Telephone Skills * WordPerfect 5.1/6.1 * Invision *Dentrix * Compumd XT * Management Skills * Data Health Link 6.0 * Customer Service Skills Education: Grawood Christian School Ayers Institute Employment Skills: * Assist patients with their accounts * Verifying insurance, with 3r d party coverage * Professional billing data entry experience * Updating patient accounts * Have Medicare/Medicaid billing experience * Accurately calculated and made daily deposits of up to $20,000 * Ability to follow instructions well and make decisions with no supervision * Maintained excellent customer relations and developed customer rapport *Diplomatically resolved customer's complaints on as-needed basis * Delegated responsibilities to employees to meet company's expectations * Effectively developed telephone communication skills and consistently met q uotas *I can call and get Prior Authorizations also for Medicaid pt's as well *I answer phones, file charts, and can do medical records. * Checking in and out patients * I can put in community care referrals for patients Employment History: *Receptionist, Casse Dental Group 06/07 - 06/2010

*Administrator Coordinator 2, LSU Health and Science Center /07 *Receptionist, Women's Health Associates 10/03 - 06/06 *Receptionist, Ark-La-Tex Children's Clinic 02/01- 10-03

06/06 - 06

References: * Julie Bauer - Manager (318)469-8767 * Michael Christian- Caddo Sheriff's Office (318)210-7676 * Vickie Golihar- Manager (318)349-4398 * Dr. Sanders- (318)746-0795 *Michael Dumas- Manager (318)268-5862

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