Receptionist

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13063 BACK MASSILLON RD., ORRVILLE, OH 44667 (330) 691-1507 * [email protected] TARA BRENNEMAN OBJECTIVE To work for a respectable company that cares about its customers and employees; To provide excellent customer service, be a valued teammate, and an asset to the company for which I work. WORK OF EXPERIENCE Consumer Support Services (2009~2010) New Philadelphia, OH Dayhab Service Provider (2010) * Assisted a population with developmental disabilities. Worked with them in in dividually developed programs to promote more independence; If needed, aided con sumers with daily functions such as toileting, eating, getting dressed, etc. Group Home Staff (2009~2010) * Prepared meals; Did laundry, dishes, and some cleaning; Monitored consumers an d assisted them with programming to help aid in further independence; Assisted s ome consumers with eating and hygiene; Transported consumers to appointments, as well as took them on outings. Connecting Point (a mental health agency) (2005~2009) Toledo, OH Receptionist (2007~2009) * Greeted staff and clients, assisting with their needs; Answered multi-line phones; Scheduled client appointments in CSM computer software; Made reminder ca lls for appointments; Provided back-up support for Medical Records. Mental Health Technician (2005~2007) * Answered phones, some calls of which could be in a crisis situation; Answered calls as an after-hours answering service for United Way 211; Monitored youth during their stay at this short-term residential facility; Prepared meals; Took youth on outings and appointments;Oversight and documentation on youth getting required medication, as well as filled out paperwork on youth's activity during stay. COSI Toledo (2004~2005) Toledo, OH Program Area Assistant * Greeted and directed school groups; Monitored floor operations; Provided prese ntation of safety precautions; Assisted children in craft activities. Nursing Resources Corporation (2002~2004) Holland, OH Home Health Aide * Provided loving care to clients in their homes; Helped to prepare medication for client; Preparation of meals; Grocery shopping and errands; Attended doctor appointments with client request; Provided needed housekeeping and laundry services. Leonard's Auction Service (2002~2003) Toledo, OH Cashier * Opened auction house and registered buyers; Answered the phone; Sold concessio ns; Tallied up purchases at the end of the customer's stay; Received payment. Bob Evans (2000) Holland, OH Server * Provided excellent customer service in waiting on and serving customers. Dennison Financial (1999) Dennison, OH

Customer Service Representative * Answered phones; Assisted customers with loan applications; Acted as liaison between bank and customer. Straightaway Travel (1998~1999) San Antonio, TX Travel Agent * Answered phones; Computer research; Booked travel tickets and ons for clients; Bank deposit responsibilities. EDUCATION Owen's Community College (2000~2002) Perrysburg, OH * Successfully completed 54 credit hours; focus in Registered Nursing; Included two semesters of clinical experience at the Medical College of o Hospital; CPR certified 2001~2003, 2005~2007, 2009~2010, 2011.

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**Successfully completed Medication Administration training. (2009, and again in 2011) **Successfully completed training in Non-Violent Crisis Intervention. SST Travel School (1998) San Antonio, TX * Schooling regarding geography and travel related computer software; eceived a travel agent certificate. VOLUNTEER EXPERIENCE Cornerstone Church (2001~2007) Maumee, OH Spectrum Children's Worker * Worked with children ages 7~12 years old in supervision, games, and music. R

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REFERENCES Richard Maus~ (419) 704-5700/ reaping [email protected] Jennifer Hall~ (419) 344-6068/ [email protected] Jackie Dunkle~ (330) 602-2178/ [email protected]

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