VERONICA MARIE CASTRO 2006 Estrada Pkwy 109 Irving TX 75061 (214) 541-7573 a"[email protected]
SUMMARY OF QUALIFICATIONS
* Appointment Management * Customer Billing * Solid Communication * Customer Service * Inventory Management * Internet Explorer * Cisco Systems IP Phones * Quickbooks * MRI software * Data-entry * MS Office (Word, Excel, Powerpoint, Access) * ShippingReceiving * Organizational Skills * MS Outlook *
Aspect System (multi-lined phone) * Pitney Bowes Suite Desktop * Yardi Systems * Salesforce CAREER OBJECTIVE: To obtain a professional position that will utilize my extensive administrative skills and my strong focus on customer service. EMPLOYMENT HISTORY 2/09-6/10 Softlight Development Inc. Irving TX 75038 Job Description: Receptionist. Responsible for answering incoming calls from customers inquiring about medical software products, inventory of office and break room supplies, light data entry, updated and input data via Salesforce database, verified addresses and phone numbers and input on Excel spreadsheet. Received incoming packages, prepped for outgoing packages. Filing and scanning of invoices and sending payments out. Upkeep of break room area, ordered supplies. 10/07 a" 10/08 11/05-9/07 5/05-11/05 9/02-6/03 06/02-1/03 2/00-5/02 TIG Real Estate Services, Inc. Dallas, TX 75254 Job Description: Accounting Administrative Assistant-responsible for all filing, including annual set-up of files and off-site
documentation storage; data research as requested by accountants, enter accounts payable invoices, respond to all vendor inquiries; copy, scan and bind monthly owner reports, scan journal entries, wires, etc.; obtain W-9's from vendors, gather and copy owner audit requests; back up for receptionist. First American Real Estate Tax Services Westlake TX 76161 Job Description: General Clerk II- send out various types of letters such as courtesy, collection, and installment letters to homeowners regarding monies owed back to First American; communicate with the appropriate tax office regarding monies when no response received from homeowners, call tax offices to verify of address changes, parcels, loan numbers, if/when property sold. Update information via MS Access system. Data entry, filing, keying, scanning of documents via Image Envoy Scanner.
Blockbuster, Inc. Corporate Office; Dallas, Texas
Job Description: Blockbuster Customer Service (Online Subscriptions) a" responsible for telephone/email inquiries to online customer service center; provided information to customers by following standard scripts and procedures. Arthur Murray Dance Studio Plano, TX 75023 Job Description: Dance Instructor a" taught dance lessons explaining difference dance classes offered; back up for receptionist.
Office Team Temp Agency Burnett Staffing
Job Description: Two temporary positions a" assisted human resources dept. at Rodman updated and maintained a variety of lists (phone list, supply list, adding on new employees); creating Excel sheets, ordering supplies, sending out wine labels to programmers for purpose of creating menus or a book for presentation purposes.