Retail Manager or Retail Store Manager or Retail Sales Manager

Retail Sales Manager/Customer Service Representative/Sales Associate ____________________SUMMARY____________________ Management professional with 10 years experience in specialty outlet stores. Pr oven success in training, customer satisfaction, recruiting and profit and loss margins. Excellent leadership and staff management. Ability to apply strong pr oblem-solving skills, persistence and resourcefulness to achieve positive result s. ____________________EXPERIENCE____________________ 2008 to 2009 - Sales Associate(Key holder) Footwear Depot, Locust Grove, Ga. Greeted customers. Inventoried stock. Ticketed, arranged and displayed merchand ise to promote sales. Fitted and assisted customers in trying on merchandise. Always made sure store and personal goals we're met and exceeded. * Skillfully solved all customer issues to mutual satisfaction. * Received, opened, and unpacked cartons of merchandise and checked invoice agai nst invoice. * Stocked and organized storage areas and displays with new and transferred merc handise. 1999 to 2008 - Store Manager Naturalizer, Locust Grove, Ga. Coached and mentored employees on business development, personal growth and perf ormance. Supervised employees, emphasizing the importance of sales performance and high standards of sore procedures and operations. Helped coordinate remodel ing and relocating efforts in older stores. Overseen training for newly hired m anagers. Responsible for all bottom-line profits in outlet store. * Planned and prepared work schedules and assigned employees to specific duties. * Monitored employee performance, making recommendations for skill development, additional responsibility, promotion or dismissal. * Collaborated with D.S.M. and distinct leader to implement training guidelines for all company employees. 1999 to 2000 - Sales Associate Corning Revere, Locust Grove, Ga. Customer service and sales. Made sure all stock was out on shelves. ____________________EDUCATION____________________ 1986 - GED Jackson High, Jackson,Georgia ____________________SKILLS____________________ * Supervising Management Teams * Staffing and Career Development * Inventory Planning & Control * Organizational Management