RosalindStrong2010 VA ProjCoord FINAL

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ROSALIND STRONG-FINCH 1017 St. John’s Wood Dr. Richmond, VA 23225 [email protected] (h) 804-320-0371 (c) 516-376-8480 PROFILE

Highly competent results-oriented Project Coordinator having worked on several domestic and global IT initiatives; Experienced assisting in the completion of technical projects within time and budget; Demonstrated skills in formulating business requirements, various project documentation, and plans; Utilized verbal and an d written communicational and interpersonal skills to liaison between all teams/stakeholders who’ve met/exceed expected goals; Masters of  Business Administration Administration specializing in Project Management expected in June 2010. KEY AREAS OF ACCOMPLISHMENTS • •



Coordinated & maintained change management process within project’s 4 IT environments. Maintained and archived Project Management Office (PMO) in-house documentation & ongoing development code for telecommunications telecommunications program team. Reformatted & continuous maintenance of DSTB PSO Handbook. Outstanding customer service skills including the ability to handle various situations with tact and discretion.

PROFESSIONAL EXPERIENCES Kelly Temporary Staffing Services, Florence, SC January 2007 – Aug 2009 Administrative Positions: RBC Liberty Ins., Express Tax Services, Williams and Assoc., Owens a nd Minors Various administrative, clerical, customer service and receptionist responsibilities within • numerous industries: insurance, tax preparation and medical supplies, as well as insurance. Adecco @ Avis/Cendant, Carle Pl, NY September 2002 - March 2004 • Project Coordinator/ Co-Manager for Project Management Office Ensured scope, timeline, budgetary and resource adherence to all technical project managers' •  project plans for Program Director by assisting in continuous updates through scheduling of  resources, etc. • Reported from various PM systems to include time tracking, issues, and risks & change management issues, while validating test procedures, strategies & results against planned documentation. Performed product/vendor comparative research and put pu t forward informed recommendations • on purchases, etc. Project One, Inc @ Cablevision, Jericho, NY April 2000 - March 2002 Project Administrator/ Business Analyst • Supervised several Project Administrators ensuring their daily PSO responsibilities were

 







completed on time, while archiving all Digital Set T Top op Box (DSTB) documentation using a version-management tool. Designed and implemented dynamic website using latest technology, for internal team members and management status updates. Gathered business and functional requirements for the evaluation of web capabilities on several pre-packaged CRM solutions, while creating the diagram flows of end-user processes and functionalities chosen for prototype developmental purposes. Maintained team project plans in Manager’s absence.

1-800-FLOWERS, Westbury, NY February 1997 – November 1998 Executive Assistant to BloomNet Director/ Business Analyst Supervised daily activities of several staff members assigned to multiple projects within • department, involving the revamping of existing online o nline florist’s florist’s membership system. Proactive response to company c ompany and franchise florists’ inquiries as well as customer service • issues on daily basis, while creating and analyzing Cognos reports via Power Play system for   possible product coverage nationwide. • Distribution of daily performance data queries to BloomNet (BN) Business Consultants for  suggestions on areas of required coverage. EDUCATION MBA- Specialization in Project Management Walden University, Minneapolis, MN

Expected June 2010

Web Programming certification May 2002 Hendriks Institute, Westbury, NY Curriculum: Advanced HTML, DHTML, XML, CSS, Jscript, SQL, VBScript & Java (Applets, EJB, JSP, JDBC & Swing/ GUI). Bachelors of Science in Marketing/ Business Administration York College- City University of New York, Jamaica, NY

May 1990

SKILLS

Extensive Microsoft Office Suite skills: Word, Excel, Power Point, Access, Outlook, Project Plan and Visio; Working knowledge of Adobe’s Photo/Shop, Illustrator, Fireworks & Freehand; Experience with PVCS’ Version Manager & Tracker along with other web-based systems and internet technologies including several web developing programming languages: HTML, DHTML, XML, CSS. AWARDS/ COMMUNITY SERVICE • •

• • •

Certificate of Completion- Microsoft Excel Advanced- January 2001. Certificate of Appreciation- Nassau County Sheriff’s Department Volunteer Program (issued through Shiloh Baptist Church) - 2004 thru 2005. Member of NBMBAA Charlotte Chapter since November 2007. Volunteer work with Naomi Project- Women’s Long-Term Transitional Shelter- 2009. Volunteer work with Local City Councilman- 2006 & 2009.

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