Sales/Account Executive Health Insurance

 

Melanie A. Horn 124 Farmstead Drive Lancaster, PA 17603 (717) 285-5478 [email protected] Highlights of Qualifications: * * * * *

Licensed in the State of Pennsylvania for Health, Life and Annuities Sales Excellent interpersonal and communications skills Ability to handle multiple priorities in a high-energy environment Consistently meet and exceed sales quotas Accumulated over eight years experience with a major health insurance carrier

Summary of Qualifications: I am an energetic, dynamic and self-motivated individual, skilled at developing positive rapport rapport with clients, management management and co-workers. I possess the skills to analyze and diagnose problems as well as the drive to develop and implement i nnovative solutions. I am able to competently assess job priorities, effectively working in a highly charged environment. environment. My reputation is one of competence, v ersatility and and sound judgment. judgment. My outgoing "Sales and Service" personality personality allo ws me to build rapport quickly and my industry knowledge allows me to educate cu stomers on the ever-changing health insurance marketplace. Experience: LCCTC, Willow Street, PA - September 2009 - December 2009 LPN School PAI Corporation, Lancaster, PA - Summer 2009 Temporary Assignment As the Benefits Administrator, I assisted with the open enrollment of the group' s health, dental, vision and life insurance. Health America Health Assurance Assurance wa s the carrier for the health and prescription drug benefits. I also assisted th e Director, H.R. Director and Financial Director with numerous miscellaneous dut ies. Capital BlueCross, Harrisburg, PA - December 2000 - May 2009 As a Sales Executive, I was responsible for sales and service of health, dental, vision and life insurance for Lancaster, York, Berks, Lehigh and Northampton Co unties. My history includes relationships relationships with multiple brokers brokers and bu businesses. sinesses. Group size ranged ranged from 10 - 1000+ groups. My sales and service history include s groups such as Greiner Industries, PAI Corporation, Goodwill Industries, H.R. Ewell Trucking, Trucking, Elizabethtown College and High Industries. Additionally, I work ed closely with the vast majority of brokers in the area.

The Benecon Group, Lititz, PA - September 1999 - December 2000 As a Sales and Service Support Assistant, I handled the Municipal Services divis ion, which, at the time, I administered and serviced five municipal health insur ance purchasing purchasing cooperatives cooperatives covering covering 90 municipalities. My responsibilities responsibilities in cluded assisting groups with enrollment, eligibility, claims issues and customer service. While at Benecon, Benecon, I earned my Life, Health and Annuities license license in t he State of Pennsylvania. Coordinet, a Division of Murray Insurance Associates, Lancaster, PA - January June 1999 As an Administrative Case Manager, I was responsible for Workers' Compensation c laims, loss prevention and medical coordination. coordination. My primary role was to facilit

 

ate the communication (once an injury occurred) between the employers, injured w orkers and the the physicians' offices. offices. I was also involved in the the adjustment of me dical claims. Orthopedic Associates of Lancaster, Lancaster, PA - 1993 - 1999 As an Administrative Assistant with this nine-physician orthopedic practice, I w as responsible responsible for providing providing administrative administrative support to two physicians. As liais on to the doctors and their patients, I coordinated surgeries, pre-admission tes ting and post-operative follow-up. follow-up. I handled approximately 50 calls per day, re sponding to patient questions and concerns. concerns. My administrative administrative responsibilities responsibilities included coordination of the nine-physician surgery schedule, as well as coordin ation of all meetings, depositions and travel arrangements. Pennfield Corporation, Ephrata, PA - 1988 - 1993 Cloverbrook C&D, Inc., Ephrata, PA - 1987 - 1988 Weyerhaeuser Company, Ephrata, PA - 1985 - 1987 Dommel's Hotel, Inc. dba/Your Place Restaurants - Lancaster, PA - 1982 - 1985

Education: 1982 Graduate of Cocalico High School State of Pennsylvania Health, Life and Annuities license since August 2000 Continuing Educations Courses and Seminars to maintain insurance license References: Available upon request