Sales Manager or District Manager or Marketing Manager or Store

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Sales Manager, District Manager, Marketing Manager, Store Manager, Operations Manager with 12 years experience looking for a Middle Management position.

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K. Shane Rives Phone: 512-535-7298 Address: 235 Woodlake Dr E-Mail: [email protected] 8633 Georgetown, TX 7

Executive Summary I am a Proven Management Professional with a passion for succe ss and delivering results. I specialize in designing and delivering sales and ma rketing operations that are highly efficient and effective. I have been leading teams that deliver results in various capacities for the pas t 12 years. I excel at managing, growing, and developing winning teams by drawin g on my hands on experience in addition to my education as a business manager. Education Bachelor of Science Management & Economics Professional Experience Managing Consultant Nov. 2006 to Present University of South Florida Tampa, FL

Rives Consulting Services, LLC

Austin, TX

* Negotiate contracts with consumers and businesses that create win-win relati onships. * Market the business to generate new revenue streams. * Manage the operations of the business including the accounts receivable, accounts payable, and financial reporting. Managing Agent June 2008 to July 2010 Nationwide Insurance Austin, TX

* Perform all On Your Side certification requirements to consistently provide m y clients the best opportunities to minimize risk and manage insurance expenses. * Develop and maintain relationships with attorneys, mortgage brokers, realtors, dealerships, leasing agents, and property managers to drive sales. * Manage the ROI of all marketing campaigns that I create, design, & implement t o ensure the most efficient use of all available recourses. * Implement continuous process improvement for procedures used with-in my office to ensure operational effectiveness. Regional Marketing Manager July 2007 to May 2008 Feather Bay Land Development Co. Austin, TX * Negotiate Promotional Contracts at the lowest premiums that are in line with the marketing budget with various venues in Central Texas. * Recruit, Hire, Train, and Manage an Event Staff of 40 plus. * Generate and submit bi-weekly payroll. * Oversee and Construct the design and layout of all promotional booths, exhibit s, as well as print ads to maximize lead generation and minimize costs. Professional Experience (cont.) Regional Claims Manager June 2006 to July 2007 General Motors Corp. (Contract) Austin, TX * Coordinate all communications and activities between GM Detroit Legal Staff/IB M Management/ Minacs Call Center Staff/GMs Local Counsel/GM Regional Field Manag ement for the entire Western and North Central regions with regard to Breach of Warranty legal matters. * Create and Implement procedures, policies, and negotiation techniques for hand

ling regional Breach of Warranty matters to ensure compliance with the regions l egal strategy while staying with-in the departments 25 million dollar budget. * Responsible for the activities of a team of 10 legal coordinators and 15 legal researchers * Negotiate fee agreements and arrangements with Attorneys. Claims Coordinator May 2005 to June 2006 General Motors Corp. (Contract) Tampa, FL

* Managed the direct negotiation of claims with specific Plaintiff Attorneys for Breach of Warranty matters in IN, IL, WI, MN, GA, and MO. * Ensured settlements were in line with department goals. Senior Sales Associate Oct 2000 to Dec. 2005 Radio Shack Corp. Tampa, FL * * * * Consistently ranked in the top 5 percent of sales performance. Served as manager on duty in absence of store manager. Created weekly replenishment orders to ensure proper inventory levels. Ensured store layout was in compliance with corporate guidelines. Sales Associate May 1999 to Oct 2000 J C Penney Co. Martinsburg, WV * Cross-trained in every department with-in the store * Performed routine and impromptu technical troubleshooting work on POS systems and other store computers. * Served as part of the Visual team by creating displays per Plan-o-gram Assistant Manager June 1997 to May 1999 Godfathers Pizza Charles Town, WV

* Responsible for scheduling delivery drivers * Reconciled all cash tills at the close of business * Ensured compliance with state health and safety regulations were met. Certificates & Licensing * Notary Public State of Texas * Property and Causality Insurance License * Property and Causality Insurance License * Life and Health Insurance License State * Life and Health Insurance License State

State of Texas State of West Virginia of Texas of West Virginia

Specialties * Driving Operational Efficiency * Creating and Driving 21st Century Marketing Campaigns * Delivering consistent predictable sales results * Thinking outside of the box to overcome obstacles * Managing and Motivating my team(s) to achieve prescribed SMART goals * Excellent analytical and reasoning ability * Function as a Self Starter and Self Motivator * Quickly master new skills and tasks. * Excellent at Multitasking * Effective Negotiator able to deliver win-win results Computer Aptitudes * Expert user of the Microsoft Office Suite (word, excel, power point, etc) * Advanced user of Lotus Notes and Outlook * Proficient with the Siebel Application and Content Manager

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Ability to successfully perform basic software and hardware diagnostics Advanced user of Business Objects High Degree of comfort with Document Manager Intermediate knowledge of HTML coding

Community Service * Georgetown Youth Baseball Association Umpire and Volunteer * Central Texas Young Professionals Founder and President of the Board

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