Sales or Account Manager
Content
Scott A. Mayle 652 Cherry Hill Ct. W Apt. 3, Columbus, OH 43228 (614) 853-3611 [email protected] Sales/Account Manager Distribution / General Business Possess solid experience in storing, retrieving, and integrating information for dissemination to staff and clients with prior success in insurance, logistics, and non-profit environments. Expert at developing and cultivating long-term busi ness and consumer relationships while ensuring high retention success and servic e as an interface within the public service realm. Deliver excellence in abiliti es to control concerns; investigate, resolve complaints, and govern problems. Re sults oriented and versatile with a solid work ethic and natural leadership capa bilities to support overall organizational goals for growth and viability throug h effective market share capture. Demonstrate exceptional skills in training, mo nitoring, motivational support, personal growth and leadership which deliver bot tom line results. Core Qualifications * * * * * * * * * Regulatory Control Training/Staff Development Compliance/Reporting OSHA Regulations/Safety Client/Vendor Relations Resource Allocation Sales/Marketing Data Veracity Customer Service
Professional Experience American Cancer Society, Columbus, OH August 2006 - Present Administrative Assistant (February 2009 - Present) Deliver exceptional customer service to internal and external business partners within 24 hours as required by upper management. Complete Seibel service request s, process and document memorials and score incoming mail in a timely manner. Gu arantee an up-to-date inventory total and respond to patron requests within the company 24 hour deadline. Accomplishments: * Direct and monitor more than 15 Volunteers to complete assigned tasks daily. * Ensure best price purchasing reducing inventory costs and saving hundreds in o verstock. Administrative Office Worker (August 2006 - February 2009) Aided in establishing all facets of operations to support events, accommodations and meetings. Conducted research and analysis', organized vendor services and provided high-level effective resolutions to complex issues amid strict time con straints. Accomplishments: * Governed more than $3,000 in inventory and supplies while assuring accuracy of information.
* Attained 96% on annual employee performance review. Self Employed, Columbus, OH November 2004 - July 2006 Recovery Technician/Courier Circulated predominately in Central Ohio to coordinate and execute retrieval of cable equipment and payment from Time Warner cable customers and pick-up and del iver small packages; operating motor vehicle daily, schedule daily routes in acc ordance with work orders in addition to unscheduled stops determined by dispatch . Accomplishments: * Saved thousands in equipment losses and damages through excellent communicatio ns and crisis management skills as position regularly addresses customers with s ervice and payment issues. * Maintained a zero accidents or complaints status according to personal custome r service record. Roxane Labs, Columbus, OH October 2003 - October 2004 Industrial Laborer Effectively supervised distribution of sales material to representatives in US p ossessions and territories; operated electric and manual pallet jacks to pick an d pack materials, restocked and contributed to overall safety and maintenance of facility. Accomplishments: * Trained over 10 new arrivals on company policies and procedures as well as tec hniques for effectiveness. * Handle processing for thousands of dollars in materials daily. Siemens Energy & Automation, Columbus, OH October 2002 - October 2003 Industrial Laborer Operated in electrical supply and component environment picking and shipping ite ms to contractors and wholesalers nationwide; formally contributed to procedures and safety training of recently hired associates. Correctly operated the RF sca nner (component of PKMS inventory system) to retrieve, maintain and restock inve ntory racks; operated electrical driving pallet jack and cherry picker to retrie ve and replace stock. Accomplishments: * Provided warehouse maintenance and sustained compliance with all safety direct ives during completion of daily operations. * Operate procedures for thousands in supplies per day to complete projects. Additional Experience Safelite Autoglass, Inside Sales Representative, Columbus, OH 2002 Tempus Resorts, Inside Sales Representative, Winter Park, FL 2001 - 2002 Kemper Insurance Companies, Claims Specialist, Columbus, OH 1994 - 2001 Education & Training Bachelor of Science, Finance, Franklin University, Columbus, OH Training Courses/Certifications: Associate in Claims (AIC) Certification, Custom er Service, Negotiations
Professional Experience American Cancer Society, Columbus, OH August 2006 - Present Administrative Assistant (February 2009 - Present) Deliver exceptional customer service to internal and external business partners within 24 hours as required by upper management. Complete Seibel service request s, process and document memorials and score incoming mail in a timely manner. Gu arantee an up-to-date inventory total and respond to patron requests within the company 24 hour deadline. Accomplishments: * Direct and monitor more than 15 Volunteers to complete assigned tasks daily. * Ensure best price purchasing reducing inventory costs and saving hundreds in o verstock. Administrative Office Worker (August 2006 - February 2009) Aided in establishing all facets of operations to support events, accommodations and meetings. Conducted research and analysis', organized vendor services and provided high-level effective resolutions to complex issues amid strict time con straints. Accomplishments: * Governed more than $3,000 in inventory and supplies while assuring accuracy of information.
* Attained 96% on annual employee performance review. Self Employed, Columbus, OH November 2004 - July 2006 Recovery Technician/Courier Circulated predominately in Central Ohio to coordinate and execute retrieval of cable equipment and payment from Time Warner cable customers and pick-up and del iver small packages; operating motor vehicle daily, schedule daily routes in acc ordance with work orders in addition to unscheduled stops determined by dispatch . Accomplishments: * Saved thousands in equipment losses and damages through excellent communicatio ns and crisis management skills as position regularly addresses customers with s ervice and payment issues. * Maintained a zero accidents or complaints status according to personal custome r service record. Roxane Labs, Columbus, OH October 2003 - October 2004 Industrial Laborer Effectively supervised distribution of sales material to representatives in US p ossessions and territories; operated electric and manual pallet jacks to pick an d pack materials, restocked and contributed to overall safety and maintenance of facility. Accomplishments: * Trained over 10 new arrivals on company policies and procedures as well as tec hniques for effectiveness. * Handle processing for thousands of dollars in materials daily. Siemens Energy & Automation, Columbus, OH October 2002 - October 2003 Industrial Laborer Operated in electrical supply and component environment picking and shipping ite ms to contractors and wholesalers nationwide; formally contributed to procedures and safety training of recently hired associates. Correctly operated the RF sca nner (component of PKMS inventory system) to retrieve, maintain and restock inve ntory racks; operated electrical driving pallet jack and cherry picker to retrie ve and replace stock. Accomplishments: * Provided warehouse maintenance and sustained compliance with all safety direct ives during completion of daily operations. * Operate procedures for thousands in supplies per day to complete projects. Additional Experience Safelite Autoglass, Inside Sales Representative, Columbus, OH 2002 Tempus Resorts, Inside Sales Representative, Winter Park, FL 2001 - 2002 Kemper Insurance Companies, Claims Specialist, Columbus, OH 1994 - 2001 Education & Training Bachelor of Science, Finance, Franklin University, Columbus, OH Training Courses/Certifications: Associate in Claims (AIC) Certification, Custom er Service, Negotiations
