Where can you turn when your San Diego business needs a great backup and recovery strategy? Syndeo Communications provides full San Diego data backup support and services. Call 760.650.3300 to learn more.
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Maximize Business Con/nuity Backup Fast, Recover Faster
Protec/ng Business Con/nuity through Backup and Disaster Recovery
Syndeo Communica.ons Company Overview
• Founded in 2004 • Headquarters in Oceanside, CA, USA • Full-‐service IT solu/ons provider with exper/se in:
• Business Con/nuity • Network Security • Voice over IP phone systems and communica/ons
• Our Mission:
To provide IT solu/ons that free our clients to focus on their business instead of their technology
StorageCra3 Technology Corpora.on
Company Overview
• Founded in 1999 as StorageCraT, Inc. • Headquarters in Draper, Utah, USA • ShadowProtect product family • Disk-‐based backup, disaster recovery, data protec/on and system migra/on & consolida/on – P2P, P2V, V2P and V2V • Millions of installa/ons worldwide on servers, desktops and laptops • Licensed to soTware and hardware manufacturers
Disasters That CDisaster? appen What is a an (And Do) H
Data Loss Sta.s.cs
§ Hardware – 44% -‐ Hard drive failure – most common -‐ Power surge from lightning storm § Human Error – 32% -‐ Accidental dele/on of data -‐ Disgruntled employee / salesperson moving to a new company -‐ Hardware theT § So3ware – 14% -‐ Data corrup/on due to program crash -‐ Security patches causes soTware to stop func/oning correctly § Disaster – 3% -‐ Natural disasters – fire, flood, earthquake, tornado
Source: 2001 Cost Of Downtime Survey Results
Why Be Prepared?
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Recovery Objec/ves
Disaster tolerance iden/fies your organiza/on’s sensi/vity to data loss and system down/me. You can quan/fy disaster tolerance by determining an appropriate /me range (for example, 1-‐3 hours or 2-‐3 days) for the following recovery objec/ves:
Recovery Point Objec.ve (RPO): Iden/fies the level of acceptable data loss in a disaster. RPO determines how frequently you should create backup images.
Recovery Time Objec.ve (RTO): Iden/fies how quickly you must get business systems back on-‐line. RTO determines the recovery method you should implement
What’s Really Important?
Disaster Recovery
• Disaster Recovery consists of:
Backup: Accurate and reliable copies of data and services Manage: Manage appropriate backup image reten/on Test: Validate backup image integrity and simulate data access and recovery • Recover: Fast and flexible restora/on of data and services • • •
A DR solu/on MUST focus on recovery but most importantly -‐ WORK!
Business Con/nuity
SAN
NAS
RAID
Same Hardware
USB / Firewire Different Hardware iSCSI
SATA
ATA
Virtual Environment
Business Con/nuity
• Disaster Recovery and Data Protec/on Plan
• On-‐site and off-‐site backup • Address common and extreme disasters • Provides level of redundancy
How Most Small mall Businesses Backup How Most SBusinesses Backup Their Data Their Data
Worst Best
X
§ No backup at all,
only “backs up” to its own hard drives § Not suitable for
any business, even a very small company § Home users, 1 person companies who do not value data § CD, DVD, Thumb Drive, Basic External Drives § Only suitable for backing up a few files on individual worksta/ons § Small 1 – 3 person companies struggling with finances will usually opt for this op/on § Tape Drive § Used by all sized companies, and is suiteable for the backup for server and woksta/ons § Most common type of backup used today § Hard Drive Based NAS Device ONLY or Offsite Backup ONLY § Once only used for enterprise companies but has become affordable for small to mid sized businesses § Server-‐Based NAS with Virtuliza/on and Offsite Backup § Once only used for enterprise companies but has become affordable for small to mid sized businesses
How Most Small Businesses How Most Small Businesses Backup Backup Their Data Their Data
CDs, DVDs & Thumb Drives Pros
§ Inexpensive § Linle technical exper/se required § Linle / no hardware investment § Reasonable success rate for recovery
Cons
§ Can only backup small amounts of data § Completely manual – not likely to be done regularily § Requires user to wait un/l complete to take off-‐site § Data is not verified when backed up § Bare-‐Metal restore not prac/cal / possible
How Most Small Businesses How Most Small Businesses Backup Backup Their Data Their Data
Tape Drive Pros
§ Can backup large amounts of data § Hardware & SoTware is ‘rela/vely’ inexpensive § Usually the least expensive method for larger amounts of data § Backup process is automated § Bare-‐metal restore possible with addi/onal soTware
Cons
§ Some manual interac/on – user s/ll has to rotate tapes § Technical exper/se required for install & maintenance § One tape may not backup en/re server as data grows § Need to replace tapes every year § Verifica/ons frequently fail § Worst success rate for recovery § Fire-‐safe = fire proof not melt proof
How Most Small Businesses Backup Their Data
Hard Drive Based NAS Device or Offsite Backup ONLY Pros
§ No human interac/on required § Can backup very large amounts of data § Bare-‐metal restore possible § Good success rate for restore
Cons
§ Expensive investment in hardware § Technical exper/se required for install & maintenance § May not have off-‐site capabili/es or may take a long /me for retreival § Not all devices have ability to check data integrity § No way to truly test restore from offsite company
How Most Small Businesses How Most Small Businesses Backup Backup Their Data Their Data
Server Based NAS Device + Off-‐Site Storage
Pros
§ No human interac/on required § Can backup very large amounts of data § Bare-‐metal restore possible § Allows for a disaster recovery plan § Best success rate for restore
Cons
§ Technical exper/se required for install & maintenance § Monthly investment required § Not all devices have ability to check data integrity
Where are You?
File/Folder
Image Based
Tested and Proven
Backup Issues and Solu/on
Customer Value Proposi.ons
Issues
Protec/on -‐ backup frequency Time to restore a single file System volume restores Hardware independent restore Amount of data lost if a server crashes Quan/ty of agents and required op/ons Ease of use Reliability Tes/ng recovery capability of complete server
Other Solu/ons
Once per day
Hours Hours/Days None Typically
8 hours of data or database
transac/ons per user
Many Complex Poor Painful and slow
StorageCraT
Every 15 minutes Seconds Minutes Included & in minutes 5 minutes of data or database transac/ons per user
None Simple Excep/onal A few mouse clicks
Benefits of StorageCraT
• Simple process for:
Minimize Recovery Time Objec/ve (RTO) Maximize Business Con/nuity Save Money Minimize Lost Business Opportuni/es