San Diego Backup and Recovery of Data

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Maximize
 Business
 Con/nuity
  Backup
 Fast,
 Recover
 Faster
 
Protec/ng
 Business
 Con/nuity
  through
 Backup
 and
 Disaster
  Recovery
 

Syndeo
 Communica.ons
  Company
 Overview
 
•  Founded
 in
 2004
  •  Headquarters
 in
 Oceanside,
 CA,
 USA
  •  Full-­‐service
 IT
 solu/ons
 provider
 with
 exper/se
 in:
 
•  Business
 Con/nuity
  •  Network
 Security
  •  Voice
 over
 IP
 phone
 systems
 and
 communica/ons
 

•  Our
 Mission:
 
 To
 provide
 IT
 solu/ons
 that
 free
 our
 clients
 to
 focus
 on
  their
 business
 instead
 of
 their
 technology
 

StorageCra3
 Technology
 Corpora.on
 
  Company
 Overview
 
•  Founded
 in
 1999
 as
 StorageCraT,
 Inc.
  •  Headquarters
 in
 Draper,
 Utah,
 USA
  •  ShadowProtect
 product
 family
  •  Disk-­‐based
 backup,
 disaster
 recovery,
 data
 protec/on
 and
 system
  migra/on
 &
 consolida/on
 –
 P2P,
 P2V,
 V2P
 and
 V2V
  •  Millions
 of
 installa/ons
 worldwide
 on
 servers,
 desktops
 and
 laptops
  •  Licensed
 to
 soTware
 and
 hardware
 manufacturers
 

Disasters
 That
 CDisaster?
 appen
  What
 is
 a
  an
 (And
 Do)
 H
Data
 Loss
 Sta.s.cs
 
§  Hardware
 –
 44%
  -­‐  Hard
 drive
 failure
 –
 most
 common
  -­‐  Power
 surge
 from
 lightning
 storm
  §  Human
 Error
 –
 32%
  -­‐  Accidental
 dele/on
 of
 data
  -­‐  Disgruntled
 employee
 /
 salesperson
 moving
 to
 a
  new
 company
  -­‐  Hardware
 theT
  §  So3ware
 –
 14%
  -­‐  Data
 corrup/on
 due
 to
 program
 crash
  -­‐  Security
 patches
 causes
 soTware
 to
 stop
  func/oning
 correctly
  §  Disaster
 –
 3%
  -­‐  Natural
 disasters
 –
 fire,
 flood,
 earthquake,
  tornado
 
Source: 2001 Cost Of Downtime Survey Results

Why
 Be
 Prepared?
 
Sunday
 
1
 

Monday
 
2
 

Tuesday
 
3
 

Wednesday
 
4
 

Thursday
 
5
 

Friday
 
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Saturday
 
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Recovery
 Objec/ves
 
Disaster
 tolerance
 iden/fies
 your
 organiza/on’s
 sensi/vity
 to
 data
  loss
 and
 system
 down/me.
 You
 can
 quan/fy
 disaster
 tolerance
 by
  determining
 an
 appropriate
 /me
 range
 (for
 example,
 1-­‐3
 hours
 or
 2-­‐3
  days)
 for
 the
 following
 recovery
 objec/ves:
 
  Recovery
 Point
 Objec.ve
 (RPO):
 Iden/fies
 the
 level
 of
 acceptable
  data
 loss
 in
 a
 disaster.
 RPO
 determines
 how
 frequently
 you
 should
  create
 backup
 images.
 
  Recovery
 Time
 Objec.ve
 (RTO):
 Iden/fies
 how
 quickly
 you
 must
 get
  business
 systems
 back
 on-­‐line.
 RTO
 determines
 the
 recovery
 method
  you
 should
 implement
 

What’s
 Really
 Important?
 

Disaster
 Recovery
 
•  Disaster
 Recovery
 consists
 of:
 
Backup:
 Accurate
 and
 reliable
 copies
 of
 data
 and
 services
  Manage:
 Manage
 appropriate
 backup
 image
 reten/on
  Test:
 Validate
 backup
 image
 integrity
 and
 simulate
 data
  access
 and
 recovery
  •  Recover:
 Fast
 and
 flexible
 restora/on
 of
 data
 and
 services
  •  •  • 

A
 DR
 solu/on
 MUST
 focus
 on
 recovery
  but
 most
 importantly
 -­‐
 WORK!
 

Business
 Con/nuity
 

SAN
 
 
 NAS
 
 
 RAID
 

Same
 Hardware
 

USB
 /
 Firewire
  Different
 Hardware
  iSCSI
 
 
 SATA
 
 
 ATA
 

Virtual
 Environment
 

Business
 Con/nuity
 
•  Disaster
 Recovery
 and
 Data
 Protec/on
 Plan
 
•  On-­‐site
 and
 off-­‐site
 backup
  •  Address
 common
 and
 extreme
 disasters
  •  Provides
 level
 of
 redundancy
 

How
 Most
 Small
 mall
 Businesses
 Backup
  How
 Most
 SBusinesses
  Backup
 Their
 Data
  Their
 Data
 
Worst
  Best
 

X
§  No
 backup
 at
  all,
 
 only
 “backs
  up”
 to
 its
 own
  hard
 drives
  §  Not
 suitable
 for
 
  any
 business,
  even
 a
 very
  small
 company
  §  Home
 users,
 1
  person
  companies
 who
  do
 not
 value
  data
  §  CD,
 DVD,
 Thumb
  Drive,
 Basic
  External
 Drives
  §  Only
 suitable
 for
  backing
 up
 a
 few
  files
 on
 individual
  worksta/ons
  §  Small
 1
 –
 3
  person
  companies
  struggling
 with
  finances
 will
  usually
 opt
 for
  this
 op/on
  §  Tape
 Drive
  §  Used
 by
 all
  sized
  companies,
 and
  is
 suiteable
 for
  the
 backup
 for
  server
 and
  woksta/ons
  §  Most
 common
  type
 of
 backup
  used
 today
  §  Hard
 Drive
  Based
 NAS
  Device
 ONLY
 or
  Offsite
 Backup
  ONLY
  §  Once
 only
 used
  for
 enterprise
  companies
 but
  has
 become
  affordable
 for
  small
 to
 mid
  sized
 businesses
  §  Server-­‐Based
 NAS
  with
 Virtuliza/on
  and
 Offsite
  Backup
  §  Once
 only
 used
  for
 enterprise
  companies
 but
  has
 become
  affordable
 for
  small
 to
 mid
 sized
  businesses
 

How
 Most
 Small
 Businesses
  How
 Most
 Small
 Businesses
 Backup
  Backup
 Their
 Data
  Their
 Data
 
 
CDs,
 DVDs
 &
 Thumb
 Drives
  Pros
 
§  Inexpensive
  §  Linle
 technical
 exper/se
 required
  §  Linle
 /
 no
 hardware
 investment
  §  Reasonable
 success
 rate
 for
 recovery
 

Cons
 
§  Can
 only
 backup
 small
 amounts
 of
 data
  §  Completely
 manual
 –
 not
 likely
 to
 be
 done
 regularily
  §  Requires
 user
 to
 wait
 un/l
 complete
 to
 take
 off-­‐site
  §  Data
 is
 not
 verified
 when
 backed
 up
  §  Bare-­‐Metal
 restore
 not
 prac/cal
 /
 possible
 

How
 Most
 Small
 Businesses
  How
 Most
 Small
 Businesses
 Backup
  Backup
 Their
 Data
  Their
 Data
 
 
Tape
 Drive
  Pros
 
§  Can
 backup
 large
 amounts
 of
 data
  §  Hardware
 &
 SoTware
 is
 ‘rela/vely’
 inexpensive
  §  Usually
 the
 least
 expensive
 method
 for
 larger
 amounts
 of
 data
  §  Backup
 process
 is
 automated
  §  Bare-­‐metal
 restore
 possible
 with
 addi/onal
 soTware
 


 

Cons
 
§  Some
 manual
 interac/on
 –
 user
 s/ll
 has
 to
 rotate
 tapes
  §  Technical
 exper/se
 required
 for
 install
 &
 maintenance
  §  One
 tape
 may
 not
 backup
 en/re
 server
 as
 data
 grows
  §  Need
 to
 replace
 tapes
 every
 year
  §  Verifica/ons
 frequently
 fail
  §  Worst
 success
 rate
 for
 recovery
  §  Fire-­‐safe
 =
 fire
 proof
 not
 melt
 proof
 

How
 Most
 Small
 Businesses
  Backup
 Their
 Data
 
Hard
 Drive
 Based
 NAS
 Device
 or
 Offsite
 Backup
 ONLY
  Pros
 
§  No
 human
 interac/on
 required
  §  Can
 backup
 very
 large
 amounts
 of
 data
  §  Bare-­‐metal
 restore
 possible
  §  Good
 success
 rate
 for
 restore
 

Cons
 
§  Expensive
 investment
 in
 hardware
  §  Technical
 exper/se
 required
 for
 install
 &
 maintenance
  §  May
 not
 have
 off-­‐site
 capabili/es
 or
 may
 take
 a
 long
 /me
 for
 retreival
  §  Not
 all
 devices
 have
 ability
 to
 check
 data
 integrity
  §  No
 way
 to
 truly
 test
 restore
 from
 offsite
 company
 

How
 Most
 Small
 Businesses
  How
 Most
 Small
 Businesses
 Backup
  Backup
 Their
 Data
  Their
 Data
 
 
Server
 Based
 NAS
 Device
 +
 Off-­‐Site
 Storage
 
  Pros
 
§  No
 human
 interac/on
 required
  §  Can
 backup
 very
 large
 amounts
 of
 data
  §  Bare-­‐metal
 restore
 possible
  §  Allows
 for
 a
 disaster
 recovery
 plan
  §  Best
 success
 rate
 for
 restore
 

Cons
 
§  Technical
 exper/se
 required
 for
 install
 &
 maintenance
  §  Monthly
 investment
 required
  §  Not
 all
 devices
 have
 ability
 to
 check
 data
 integrity
 

Where
 are
 You?
 

File/Folder
 
 

Image
 Based
 

Tested
 and
 Proven
 

Backup
 Issues
 and
 Solu/on
 
Customer
 Value
 Proposi.ons
 
Issues
 
Protec/on
 -­‐
 backup
 frequency
  Time
 to
 restore
 a
 single
 file
  System
 volume
 restores
  Hardware
 independent
 restore
  Amount
 of
 data
 lost
 if
 a
 server
  crashes
  Quan/ty
 of
 agents
 and
 required
  op/ons
  Ease
 of
 use
  Reliability
  Tes/ng
 recovery
 capability
 of
  complete
 server
 
 

Other
 Solu/ons
 
Once
 per
 day
 
  Hours
  Hours/Days
  None
  Typically
 
 8
 hours
 of
 data
 or
  database
 
 transac/ons
 per
  user
 
  Many
  Complex
  Poor
  Painful
 and
 slow
 

StorageCraT
 
Every
 15
 minutes
  Seconds
  Minutes
  Included
 &
 in
 minutes
  5
 minutes
 of
 data
 or
  database
 transac/ons
 per
  user
 
  None
  Simple
  Excep/onal
  A
 few
 mouse
 clicks
 
 

Benefits
 of
 StorageCraT
 
•  Simple
 process
 for:
 

Minimize
 Recovery
 Time
 Objec/ve
 (RTO)
  Maximize
 Business
 Con/nuity
  Save
 Money
  Minimize
 Lost
 Business
 Opportuni/es
 


  StorageCra3
 Products
 
•  ShadowProtect®
 
§  §  §  § 

Backup
 &
 Restore
  Sector-­‐based
 backups
  Kernel
 level
 driver
  Agent
 &
 Management
 console
 

Simple
 Console
 

Simple
 Install
 
 
Exchange
  Desktop
  SBS
 

Laptop
 

SQL
 

Push ShadowProtect from central location

Image
 Moun.ng
 

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VirtualBoot™
 
Short-term relocation in a disaster

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More
 Points
 of
 Recovery
 
 

With ShadowProtect – throw your backup window out the window. Take snapshots every 15 minutes during your production day

VSS
 Applica.on
 Protec.on
 

•  VSS compliant applications are captured with ShadowProtect by default •  ShadowProtect Provider – VSS compliant provider

Simple
 Recovery
 
The value of a backup is determined when it comes time to recover.
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1- Select a point in time. 2- Choose a destination. 3- Restore.

Hardware
 Independent
 Restore™
 
Virtual to Virtual

Virtual to Physical

Physical to Virtual

Physical to Physical

Image
 Conversion
 

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Tes.ng
 through
 Virtualiza.on
 
Use virtualization tools to reproduce production environment.

Don’t hope – KNOW that your backups are working!

Addi/onal
 Features
 


 

Image
 Verifica.on
 

Integrity
 check
  through
 .MD5
 
Instant
 verifica4on
 
 on
 crea4on
  Verify
 through
  ShadowControl
  ImageManager™
 

Full Backup

Full Backup


 

Image
 Consolida.on
 
Restoring
 Incremental
 Backups
 
 
B
  -­‐i
 -­‐i
 -­‐i
 -­‐i
 -­‐i
 -­‐i
 -­‐i
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Image
 Chain
 
B
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50
 Incremental
 backups
 to
 mount
 


 

Image
 Consolida.on
 
B
  -­‐i
 –i
 –i
 –i
 –i
 
  cd
  -­‐i
 –i
 –i
 –i
 –i
 
  cd
  -­‐i
 –i
 –i
 
 
 

Daily
 Consolida/on
 

B
 

-­‐i
 –i
 –i
 –i
 –i
 
  cd
  -­‐i
 –i
 –i
 –i
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  -­‐i
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  cd
  cw
  -­‐i
 –i
 –i
 –i
 –i
 
  cd
  -­‐i
 –i
 –i
 
 
 

Weekly
 Consolida/on
 

Reten.on
 Policy
 to
  reduce
 file
 volume
 

Off-­‐Site
 Replica.on
 

Internet
Server with ShadowProtect installed

Remote Storage
ShadowControl ImageManager ShadowStream agent/FTP Server

Seed
 the
 full
 backup.
 
Local Storage
ShadowControl ImageManager ShadowStream/Inteligent FTP

Only
 send
 over
 the
 incremental
 files.
  Consolidate
 at
 both
 the
 local
 and
 remote
 sites.
 

HeadStart
 Restore®
 

7:00 pm

Server

Full Backup Virtual Hard Drive VMDK or VHD

1-­‐
 Begin
 restore
 to
 virtual
 drive
 before
 disaster
 strikes.
  2-­‐
 Finalize
 the
 restore
 on
 command
 within
 minutes.
  3-­‐
 Perfect
 for
 large
 volumes.
 

Get a jump on disaster recovery: HeadStart Restore into a virtual drive long before your production server fails.

Simple
 Solu.on
 for
 a
 Simple
 Price
 

Product used is determined by the OS installed. No complicated quotes.

Thank
 you
 
  Ques/ons
 &
 Answers
 

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