Senior Manager or Director or Program Manager or Project Manager

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Senior Manager, Director, Program Manager, Project Manager, Consultant with 21 years experience looking for a Middle Management position.

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DIRECTOR * SENIOR MANAGER PROJECT MANAGEMENT * TEAM BUILDING AND MOTIVATION * PERFORMANCE DEVELOPMENT ________________________________________ QUALIFICATIONS PROFILE ________________ ________________________ Competent, results-driven, and business-savvy senior management professional, eq uipped with expertise in design, development, and delivery of cost-effective and high-performance technology solutions. Demonstrate dynamic leadership and colla boration skills in directing organizations to achieve common interests and compa ny set goals. Exemplify strong qualifications in all facets of product life-cycl e development coupled with superior record of delivering large-scale, mission-cr itical projects on time and under budget. ________________________________________ KEY STRENGTHS _________________________ _______________ * * * * * * * * * * * * Business Development Product Process and Development Program Management Consulting Services Solution Design and Deployment Strategic IT Planning and Execution Budget Accountability Data Networking Solutions SDLC, Agile, SCRUM, RUP, Waterfall Project Management Networking and Troubleshooting PCI Compliance

________________________________________ PROFESSIONAL EXPERIENCE _______________ _________________________ PRESIDENT / SENIOR PROGRAM MANAGER Oak Tree Management, Inc., Various locations 2002-Present Assume primary responsibility in administering a professional services consultin g firm that provide system solutions for various clients in diverse industries. Build and cultivate cross-functional associations to support project plans and r equirements. Perform various management functions, including overseeing requirem ents gathering and documentation, design analysis, product management, workflow process, software validation, and technical writing. Develop and accomplish vari ous short-term projects for Wal-Mart, Hot Topic, Lowe's Home Improvement, Panda Express, and Campbell Concrete. Key Accomplishments: Client: Family Dollar Stores, Matthews, NC 2006-2009*2010-Present Designed and maintained an integrated program-level view of the SAP/Triversity payment gateway application that led to significant improvement of system perfor mance. Resourcefully handled $50M budget for IT-related projects to track actual expen ditures for Family Dollar's "Store of the Future", HRIS, and loss prevention/pro curement programs (POS, PCI compliance, procurement, loss prevention, spend anal ysis, and CRM marketing campaigns). Spearheaded SAP gateway system development, including administering payment dev ice embedded code development, network diagrams, gateway configurations, and qua lity assurance functions. Oversaw eProcurement and Retek systems that rendered single ordering process wi

th a common approval workflow, total spend visibility, and report spending patte rns across all of IT; ensured the availability and accuracy of funds before purc hase. Facilitated successful projects and operations that include Warehouse Asset Tra cking (RFID and barcode) and ASP and SaaS applications, such as LobbyWorks, Arib a Spend, Ariba Supplier Management, Taleo, Varicent, Authoria, Sharepoint, Krono s, DVR Management, Panic Buttons, iShield Video Monitoring, and Code Blue Parkin g Security. Client: Walmart (Part-Time) Dec 2010 - Present Evaluated client's supplier and spend management process to develop appropriate recommendations for future expansion. Provided a list of leading providers in achieving the needs of the clients by c areful assessment of their business requirements. Developed a formal RFP and short list of providers to facilitate submissions of proposal. Client: Federal Aviation Administration (MAA), Washington, D.C. 2002-200 6 Customized and executed a $10M ATQA SaaS system that provided online air traffi c incident reporting for more than 10,000 employees within the FAA. Designed, coordinated, executed, assessed, and advised FAA management on I.T. s trategies related to DOT's Air Traffic Quality Assurance program for the system development life cycle (SDLC) of the product. Consistently maintained annual budgets for federal proposals to run and maintai n the ATQA program. Conceptualized and standardized IT processes and rational unified process (RUP) to reduce 90% incident reporting time as well as operational cost to accomplish quality system project (ATQA) on time and under budget. Ensured accomplishment of FAA project requirements through effective project ma nagement of relational tool processes. SENIOR PRODUCT MANAGER-POS/PAYMENT SYSTEMS The Pantry / Kangaroo, Cary, NC 2009-2010 Held accountable in executing strategic senior management leadership to support enterprise system initiatives for a large merchandise and gas convenience/retail chain with annual sales exceeding $8.9B. Closely monitored and supervised IT pr ojects deliverables, budgeted resources, and risks across product lifecycle alon g with supporting applications, systems, servers, and interfaces to process paym ent transactions. Presented weekly project status updates for senior executive m anagement and key stakeholders. Key Accomplishments: Reorganized legacy system for more than 1,700 convenience stores and food servi ce organizations across the southeastern United States through creating a custom ized Retalix store point fuel and payment retail system in compliance with PCI. Spearheaded and developed a team consisting of 15 members responsible for handl ing project requirements, system and code development, quality assurance, as wel l as security and deployment. Directed PCI initiative for payment processing compliance across all phases of the organization. Established and implemented corporate-wide IT practices, rules, and regulations . SENIOR PRODUCT MANAGER Avesair, Cary, NC 2001-2002 Supervised the strategic product direction and delivery of MATCH, wireless CRM m arketing tool, and content management platform to allow opt-in advertising broad casts through handheld devices utilizing SMS, MMS, and WAP based dialogs.

Key Accomplishments: Efficiently identified product requirements to provide an enterprise marketing solution for target costumers and sales for the advertisers. Developed product roadmaps, budgets, marketing collateral, and mobile campaigns to ensure achievement of company objectives. Instigated OEM requirements as part of implementing an integrated feature of a mobile application suite in collaboration with Nokia. SENIOR PRODUCT MANAGER Nortel Networks / Bay Networks / Netsation, Cary, NC 1997-2001 Streamlined and aligned standard network configuration functionality for Nortel product line that led to the development of product technology. Took part in overseeing and managing Netsation, a ventured-back network softwar e company, garnering 1200% return on invested capital within a year. ________________________________________ EARLIER CAREER ________________________ ________________ SENIOR NETWORKING ENGINEER, Bunce Consulting (MCI, IBM, NASA, AT&T, Cisco System s), Cary, NC ________________________________________ EDUCATION _____________________________ ___________ BACHELOR OF ARTS IN BUSINESS AND ECONOMICS, MINOR ON COMPUTER SCIENCE AND ACCOUN TING North Carolina State University, Raleigh, NC ________________________________________ TECHNICAL ACUMEN ______________________ __________________ SOFTWARE: Microsoft Office Suite, Publisher, MS Project, SAP/Triversity POS, Ret alix StorePoint, Verifone Sapphire/Ruby, PDI, ATQA (Air Traffic Quality Assuranc e), Lobbyworks, Ariba, Taleo, Retek, Varicent, Kronos, iShield, QuickBooks, Visi o, Managed Services, and SaaS solutions HARDWARE: Cisco/Nortel/Bay Routers, Switches, Hubs, Wireless Applications, POS S ystems, Verifone/Ingenico Debit Devices, Scanners, and Price Checkers OPERATING SYSTEMS: Windows, Linux, and SQL NETWORKING PROTOCOLS: Frame-Relay, APPN, ISDN, DLSW, OSPF, RIP, BGP, IGRP, Dial Backup, Multi-Point, Point to Point

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