Service Oriented Network Architecture
Content
Cisco on Cisco: Intelligent Information Network (IIN) and Service Oriented Network Architecture (SONA) at Cisco
How Cisco Applied the Architectural Framework to Guide its Intelligent Information Network (IIN) Version 2.0, Q1, FY’07
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
1
Cisco on Cisco: Business Benefits
Benefits
• Increased revenue opportunities • IT has significant impact on the Business Processes • Network and application services are integrated • Significant cost reduction and productivity benefits
$25 $20
$15 $10 $5 $0 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
2
Recent Gains Made by Utilizing Cisco Solutions within Cisco
Storage Networking Content Networking Security
Operational Excellence: Cisco MDS 9000 = improved provisioning, speed and ease of storage management Cost Savings: Total Cost of Ownership (TCO) reduced from $0.12 to $0.035/MB Maintenance savings in excess of $4.3M/year for over three years
Productivity: Improved user experience for applications at remote offices Operational Excellence: Immediate, proactive virus blocking Cost Savings: Reducing travel = $115M/year savings ACNS Video Caching saved $3M
Productivity: Seamless, transparent solution minimizes business disruption Cost Savings and Operational Excellence: Less time fighting and fixing attacks, reducing business disruption and damages
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
3
Recent Gains Made by Utilizing Cisco Solutions within Cisco
Core Routing and Switching Virtual Private Networks (VPN) Wireless Local Area Networks (WLAN)
Productivity:
Latency minimized via ‘shortest path’ any-to-any topology
Productivity: VPN improves mobility and global collaboration Operational Excellence: VPN Concentrators support 35,000 employees At any time, Cisco has over 11,000 VPN connections
Productivity: Mobile, collaborative workforce Instant network connectivity = productivity improvements of between $9M - $18M/year Cost Savings: WLAN = $400 - $700/employee cabling cost savings Operational Excellence: 40,000 clients connected with few support cases
Cisco Public 4
Cost Savings:
MPLS VPN: 4 x bw (no extra cost) International VoIP calling Overall cost reduction of 23% through modernized IP network
Operational Excellence:
MPLS VPN: 1 network connection = flexible office adds / moves
© 2006 Cisco Systems, Inc. All rights reserved.
Recent Gains Made by Utilizing Cisco Solutions within Cisco
IP Contact Center IP Communications Unity Voice Messaging
Productivity:
Collaboration features share more information than just voice calls
Operational Excellence:
Decreased ‘repeat’ call volume Reduced talk time (from 3 to 2 minutes) with higher customer satisfaction ratings
Cost Savings:
$30K/month on tie lines $19K/month on carrier routing
Productivity: Use of IP tools from almost anywhere in the world Operational Excellence: Automated global monitoring, management and upgrades Cost Savings: Removal of PBX lease and maintenance contract costs Reduced Data Center space Utilization of existing network
Productivity: New ways to handle voice communications Operational Excellence: ‘In house’ support across fewer locations Cost Savings: Proprietary system replacement = over a 70% voicemail systems reduction and 92% fewer locations
Cisco Public 5
© 2006 Cisco Systems, Inc. All rights reserved.
Intelligent Information Network at Cisco
IIN
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
6
Cisco’s 3–5 Year Technology Vision
The Intelligent Information Network: A Global Systems Approach
Integrated Applications
IP Networking Adoption
Application-Aware Network and Services
Integrated Services
Phase 3
Virtualized Networking Resources
Integrated Systems
Phase 2
The Intelligent Movement of Data/Voice/Video Across a System of Networks
Phase 1
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
7
IIN Phase I: Cisco on Cisco
• 1999: Overlaying Wireless with wired IP LAN access • 2000: Converging Voice and Data to a single IP voice/data network
Integrated Systems
• 2000: Remote Access VPN brings Internet based mobility • 2002: US and EMEA WAN Architectures for peer-to-peer voice and video • 2003: SANs - storage over Data Center network (Fiber Channel over IP) • 2005–2006: Enterprise Class Teleworker (ECT) VPN, with corporate voice and wireless for home office • 2006–2007: WAN refresh with new capabilities - ISR routers deployed
The Intelligent Movement of Data/Voice/Video Across a System of Networks
Phase 1
1999
© 2006 Cisco Systems, Inc. All rights reserved.
Time
Cisco Public 8
IIN Phase II: Cisco on Cisco
• 2004: Content Engines (ACNS) enable virtual data center storage and print services locally
Integrated Services
• 2004: Content Switching Module (CSM) create virtual Cisco.com from multiple servers • 2005: Shared Storage via SANs, virtual storage resources using VSANs • 2006: Wide Area File Services (WAFS) and Application Velocity supports virtual NAS storage and web data transport from data center • 2006: VFrame software tools supports grid computing • 2007: Virtual Services: Storage (SAN and NAS) and Servers (grid computing)
Virtualized Networking Resources
Phase 2
2004
© 2006 Cisco Systems, Inc. All rights reserved.
Time
Cisco Public 9
IIN Phase III: Cisco on Cisco
• 2005: Piloting AON for virtual middleware application support
Integrated Applications
• 2006: AON performing proxy web services (SSL Termination, XML Encrypt/Decrypt, Protocol Translation, Service Versioning) for Cisco.com, and other web service sites • 2006–2007: AON deployed throughout data center to perform transformation and mapping (Content Based Routing and Inspection, SSL Termination, Logging, Digital Signature Verification, Certificate Validation, XML Encrypt/Decrypt, Protocol Translation, Service Versioning) between end user and back end systems • 2007–2008: AON deployed at key WAN network hubs to provide intelligent file movement across the WAN
Application-Aware Network and Services
Phase 3
Time
© 2006 Cisco Systems, Inc. All rights reserved.
2006
Cisco Public 10
Cisco on Cisco: SONA—The Architecture Framework
SONA
Technologies
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
11
Cisco on Cisco: SONA
SONA
Technologies
IPC Security R&S Data Center
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
12
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers Interactive Services Layer SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
PLM CRM ERP Instant Messaging Unified Messaging Meeting Place Video Delivery
Business Applications Contact Center Services Conferencing Services IPC Applications Unified Messaging Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions Cisco Public 13
Security Services Mobility Services
Networked Infrastructure Layer
Infrastructure Compute Services Services Storage Services Identity Services Secure, QoS Enabled Campus, Remote Branch, Infrastructure Virtualization IP Phones, 79xx Network WAN, Data Center and Home Networks IP Communicator Infrastructure Management for IPT End Points Cisco Call Manager Data Enterprise WAN/ Campus Teleworker Center Edge MAN Forms the Core of Branch the IPT Deployment
Server Storage Clients
Voice and Collaboration Services
MCS Cisco CallManager Servers
© 2006 Cisco Systems, Inc. All rights reserved.
User/Directory Information
IP Phones, PC Applications
Adaptive Management Services
Services Management
Services Virtualization
QoS for IP Communication— IPCC IP Phone HCM Procurement SCM QoS in the LAN, WAN, Remote Office, Home Office Application Platforms Middleware and Cisco Offerings Self Defending Network Spanning All Infrastructure Application Networking Services Components
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging Networked Infrastructure Layer XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
© 2006 Cisco Systems, Inc. All rights reserved.
Business Applications Contact Center Services Conferencing Services IPC Applications Unified Messaging Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services
WAN/ MAN Teleworker
PLM
CRM
ERP
Instant Messaging
Unified Messaging
Meeting Place Video Delivery
HCM
Procurement
SCM
IPCC
IP Phone
Security Services Mobility Services
IPTStorage Services Entitlement and Provisioning CROS IPT Management
Campus Branch
Infrastructure Services
Voice and Collaboration Services Compute Services Identity Services
Network Infrastructure Virtualization
Infrastructure Management
Adaptive Management Services
Services Management
Cisco Remote Operation Middleware and Services for IPT Management Application Platforms Cisco Offerings IPT Entitlement Processes Application Networking Services
Interactive Services Layer Services Virtualization
Data Center
Enterprise Edge
Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions Cisco Public 14
Server
Storage
Clients
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers
Services Management PLM CRM ERP Instant Messaging Unified Messaging Meeting Place Video Delivery
Business Applications Contact Center Services Conferencing Services IPC Applications
HCM
Procurement
SCM
IPCC
IP Phone
Middleware and Application Platforms Cisco Offerings
Unified Messaging
Adaptive Management Services
Application Networking Services
Services Virtualization
Security Services Mobility Services Voice and Collaboration Services
Interactive Services Layer
SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging
Gatekeepers for Call Infrastructure Compute Services Admission Control, Gateways Services Storage Services Identity Services for Communicating with PSTN and Audio/Video Conference Network Infrastructure Virtualization Bridges Gateways, Infrastructure Management Gatekeepers
Campus Branch Data Center Enterprise Edge WAN/ MAN
Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions
Networked Infrastructure Layer
XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
Teleworker
Server
Storage
Clients
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
15
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging Networked Infrastructure Layer XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
© 2006 Cisco Systems, Inc. All rights reserved.
Business Applications Contact Center Services Conferencing Services IPC Applications Unified Messaging Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions Cisco Public 16
PLM
CRM
ERP
Instant Messaging
Unified Messaging
Meeting Place
Dial Plan Design for Efficient Dial Plan integration, Tail End Video Admission Hop off, HCM Least Cost Routing, SCM Call Routing, CallIP Phone Delivery IPCC Procurement Control for Ensuring Voice Country Regulations etc. Quality Tied with Middleware and Application Platforms Call Offerings Cisco Processing Functions
Voice and Collaboration Services Compute Services
Security Services Mobility Services
Storage Identity Services Call Processing, CDR for Services Service Dial Plans, Call Management Network Infrastructure Virtualization Admission Control Infrastructure Management
Infrastructure Services
Campus
Branch
Data Center
Enterprise Edge
WAN/ MAN
Teleworker
Server
Storage
Clients
Adaptive Management Services
Services Management
Application Networking Services
Services Virtualization
Interactive Services Layer
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers
Services Management PLM CRM ERP Instant Messaging Unified Messaging Meeting Place Video Delivery
Business Applications Contact Center Services Conferencing Services IPC Applications
HCM
Procurement
SCM
IPCC
IP Phone
Middleware and Application Platforms Cisco Offerings
Unified Messaging
Adaptive Management Services
Application Networking Services
Services Virtualization
Security Services IP Phones at Remote Offices Infrastructure FallbackServices PSTN During Mobility to the Compute Services Services WAN Outages; Most Call Storage Services Identity Services Processing Functionalities Are Network Infrastructure Virtualization Maintained Voice and Collaboration Services
CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging
Interactive Services Layer
SRST
Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services
Infrastructure Management
Networked Infrastructure Layer
XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
Campus
Branch
Data Center
Enterprise Edge
WAN/ MAN
Teleworker
Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions
Server
Storage
Clients
SRST
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
17
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers
Services Management PLM CRM ERP Instant Messaging Unified Messaging Meeting Place
Business Applications Contact Center Services Conferencing Services IPC Applications Unified Messaging
Adaptive Management Services
HCM
HostHardening—AV, CSA, Video IPCC IP Phone Procurement Encryption, Secure SRST, SCM Delivery DDoS Protection, Voice/Data VLAN Separation Middleware and Application Platforms Cisco Offerings Application Networking Services
Interactive Services Layer
Services Virtualization
SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging
Security Services Mobility Services Storage Services
Infrastructure Services
Voice and Collaboration Services Compute Services Identity Services
Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services
Secure IP Network Infrastructure Virtualization Telephony
Infrastructure Management Data Center Enterprise Edge WAN/ MAN
Networked Infrastructure Layer
XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
Campus
Branch
Teleworker
Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions
Server
Storage
Clients
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
18
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers
Services Management PLM CRM ERP Instant Messaging Unified Messaging Meeting Place Video Delivery
Centralized, Networked, Global Voice Mail
Business Applications Contact Center Services Conferencing Services IPC Applications Unified Messaging
HCM
Procurement
SCM
IPCC
IP Phone
Unity Middleware and Application PlatformsVoicemail Cisco Offerings
Adaptive Management Services
Application Networking Services
Services Virtualization
Security Services Mobility Services Storage Services
Interactive Services Layer
SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging
Infrastructure Services
Voice and Collaboration Services Compute Services Identity Services
Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions Cisco Public 19
Network Infrastructure Virtualization
Infrastructure Management
Networked Infrastructure Layer
AD Integration
Campus Branch Data Center Enterprise Edge WAN/ MAN Teleworker
XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
Server
Storage
Clients
Unity Servers
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers
Services Management PLM CRM ERP Instant Messaging Unified Messaging Meeting Place Video Delivery
Unified Messaging IP Communication Support
Business Applications Contact Center Services Conferencing Services IPC Applications Unified Messaging
HCM
Procurement
SCM
IPCC
IP Phone
Unified Middleware and Application Platforms Messaging Cisco Offerings
Adaptive Management Services
Application Networking Services
Services Virtualization
Security Services Mobility Services
Interactive Services Layer
SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging
Integration with Microsoft Infrastructure Exchange for Unified Services Communications Storage Services
Infrastructure Management
Voice and Collaboration Services Compute Services Identity Services
Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions
Network Infrastructure Virtualization
Networked Infrastructure Layer
Exchange Integration
Campus Branch Data Center Enterprise Edge WAN/ MAN Teleworker
XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
Server
Storage
Clients
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
20
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers Interactive Services Layer SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging Networked Infrastructure Layer XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
© 2006 Cisco Systems, Inc. All rights reserved.
Business Applications Contact Center Services Conferencing Services IPC Applications Unified Messaging
Adaptive Management Services
PLM
CRM
ERP
Instant Messaging
Unified Messaging
Meeting Place
XML Based IP Phones Apps for Video IPCC IP Phone HCM Procurement SCM Directory, Stock, Internal Support, Delivery Personal Assistant etc. Middleware and Application Platforms Cisco Offerings
Services Management
XML Based IPC Application NetworkingApplications Services
Services Virtualization
Security Services Mobility Services Storage Services
Infrastructure Services
Voice and Collaboration Services Compute Services Identity Services
Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services
Network Infrastructure Virtualization
Infrastructure Management
Campus
Branch
Data Center
Enterprise Edge
WAN/ MAN
Teleworker
Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions Cisco Public 21
Server
Storage
Clients
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers
Services Management PLM CRM ERP Audio Conferencing , Collaboration and Web Meeting, Procurement SCM Instant Messaging Unified Messaging Meeting Place Video Delivery
Business Applications Contact Center Services Conferencing Services IPC Applications
HCM
IPCC
IP Phone
Adaptive Management Services
Interactive Services Layer
Services Virtualization
SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging
Middleware and Application Platforms Cisco Offerings Meeting Place Application NetworkingConferencing Services
Security Services Mobility Services Storage Services
Unified Messaging Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services
Infrastructure Services
Voice and Collaboration Services Compute Services Identity Services
Network Infrastructure Virtualization
Infrastructure Management
Networked Infrastructure Layer
XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
Campus
Branch
Data Center
Enterprise Edge
WAN/ MAN
Teleworker
Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions Cisco Public 22
Server
Storage
Clients
Meeting Place Servers
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers Interactive Services Layer SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging Networked Infrastructure Layer XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
Campus Branch Data Center Enterprise Edge WAN/ MAN Teleworker PLM CRM ERP
Business Applications Contact Center Services Conferencing Services IPC Applications Unified Messaging
Adaptive Management Services Services Management
Contact Center Applications Including IVR, ACD, ICM for Video IPCC IP Phone HCM Procurement SCM Delivery Intelligent and Efficient Call Routing Middleware and Application Platforms Cisco Offerings Cisco IPCC Solution Application Networking Services
Services Virtualization
Security Services Mobility Services Storage Services
Instant Messaging
Unified Messaging
Meeting Place
Infrastructure Services
Voice and Collaboration Services Compute Services Identity Services
Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions Cisco Public 23
Network Infrastructure Virtualization
Infrastructure Management
Server
Storage
Clients
IPCC Servers
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers
Services Management PLM CRM ERP Instant Messaging Unified Messaging Meeting Place Video Delivery
E-Sales Application for CRM with Salesforce.com Integration
Business Applications Contact Center Services Conferencing Services IPC Applications Unified Messaging
Adaptive Management Services
HCM
Procurement
SCM
IPCC
IP Phone
E-Sales Application Middleware and Application Platforms Cisco Offerings Application Networking Services
Services Virtualization
Security Services Mobility Services Storage Services
Interactive Services Layer
SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging
Infrastructure Services
Voice and Collaboration Services Compute Services Identity Services
Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services
Network Infrastructure Virtualization
Infrastructure Management
Networked Infrastructure Layer
XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
Campus
Branch
Data Center
Enterprise Edge
WAN/ MAN
Teleworker
Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions
Server
Storage
Clients
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
24
Executive Summary
SONA Advantages:
Networked Infrastructure: • The Network is the single element that connects all IT components • IP data, voice, video, storage technologies are all built on top of the Network • Security, QoS, Application integration are embedded into the network • Places in the network for pervasive intelligence across the entire network Infrastructure
Interactive Services: • Integrated infrastructure and applications create endless opportunities • Integrated Management for Service Provisioning • Virtual Storage to effectively use storage • Resource virtualization for effective use of computing resources • Resource deployment is based on a logical basis as opposed to physical basis
Integrated Applications: • Collaboration and Business Applications can be rolled out with relative ease • Applications are tied to the network for creating an integrated system for greater power, flexibility, simplicity • Intelligent applications for the future
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
25
IIN and SONA at Cisco
3 Years Ago
• Voice and data convergence at Campus, Branch and Data Center • LAN/ WAN upgrade and QoS deployment for enhanced connectivity • Teleworkers supported through software VPN • Content caching and transparent caching • Consolidating of DAS storage to SAN resulting in efficient use of Storage resources
Today
• Convergence realized at all the places in the network • Virtualized SAN improves utilizations, manageability • Intelligent Network fabric based on structured business goals • Secure, scalable IP telephony applications deployed • ACNS for intelligent content routing • Storage as a utility service
Leading To…
• Service Oriented Architecture to maximize benefits • Network packed with Intelligence to integrate with applications • WAFS, Application acceleration for efficient remote access • High Performance computing, service provisioning, intelligent and virtual access for efficient use of IT resources
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
26
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
27
How Cisco Applied the Architectural Framework to Guide its Intelligent Information Network (IIN) Version 2.0, Q1, FY’07
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
1
Cisco on Cisco: Business Benefits
Benefits
• Increased revenue opportunities • IT has significant impact on the Business Processes • Network and application services are integrated • Significant cost reduction and productivity benefits
$25 $20
$15 $10 $5 $0 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
2
Recent Gains Made by Utilizing Cisco Solutions within Cisco
Storage Networking Content Networking Security
Operational Excellence: Cisco MDS 9000 = improved provisioning, speed and ease of storage management Cost Savings: Total Cost of Ownership (TCO) reduced from $0.12 to $0.035/MB Maintenance savings in excess of $4.3M/year for over three years
Productivity: Improved user experience for applications at remote offices Operational Excellence: Immediate, proactive virus blocking Cost Savings: Reducing travel = $115M/year savings ACNS Video Caching saved $3M
Productivity: Seamless, transparent solution minimizes business disruption Cost Savings and Operational Excellence: Less time fighting and fixing attacks, reducing business disruption and damages
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
3
Recent Gains Made by Utilizing Cisco Solutions within Cisco
Core Routing and Switching Virtual Private Networks (VPN) Wireless Local Area Networks (WLAN)
Productivity:
Latency minimized via ‘shortest path’ any-to-any topology
Productivity: VPN improves mobility and global collaboration Operational Excellence: VPN Concentrators support 35,000 employees At any time, Cisco has over 11,000 VPN connections
Productivity: Mobile, collaborative workforce Instant network connectivity = productivity improvements of between $9M - $18M/year Cost Savings: WLAN = $400 - $700/employee cabling cost savings Operational Excellence: 40,000 clients connected with few support cases
Cisco Public 4
Cost Savings:
MPLS VPN: 4 x bw (no extra cost) International VoIP calling Overall cost reduction of 23% through modernized IP network
Operational Excellence:
MPLS VPN: 1 network connection = flexible office adds / moves
© 2006 Cisco Systems, Inc. All rights reserved.
Recent Gains Made by Utilizing Cisco Solutions within Cisco
IP Contact Center IP Communications Unity Voice Messaging
Productivity:
Collaboration features share more information than just voice calls
Operational Excellence:
Decreased ‘repeat’ call volume Reduced talk time (from 3 to 2 minutes) with higher customer satisfaction ratings
Cost Savings:
$30K/month on tie lines $19K/month on carrier routing
Productivity: Use of IP tools from almost anywhere in the world Operational Excellence: Automated global monitoring, management and upgrades Cost Savings: Removal of PBX lease and maintenance contract costs Reduced Data Center space Utilization of existing network
Productivity: New ways to handle voice communications Operational Excellence: ‘In house’ support across fewer locations Cost Savings: Proprietary system replacement = over a 70% voicemail systems reduction and 92% fewer locations
Cisco Public 5
© 2006 Cisco Systems, Inc. All rights reserved.
Intelligent Information Network at Cisco
IIN
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
6
Cisco’s 3–5 Year Technology Vision
The Intelligent Information Network: A Global Systems Approach
Integrated Applications
IP Networking Adoption
Application-Aware Network and Services
Integrated Services
Phase 3
Virtualized Networking Resources
Integrated Systems
Phase 2
The Intelligent Movement of Data/Voice/Video Across a System of Networks
Phase 1
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
7
IIN Phase I: Cisco on Cisco
• 1999: Overlaying Wireless with wired IP LAN access • 2000: Converging Voice and Data to a single IP voice/data network
Integrated Systems
• 2000: Remote Access VPN brings Internet based mobility • 2002: US and EMEA WAN Architectures for peer-to-peer voice and video • 2003: SANs - storage over Data Center network (Fiber Channel over IP) • 2005–2006: Enterprise Class Teleworker (ECT) VPN, with corporate voice and wireless for home office • 2006–2007: WAN refresh with new capabilities - ISR routers deployed
The Intelligent Movement of Data/Voice/Video Across a System of Networks
Phase 1
1999
© 2006 Cisco Systems, Inc. All rights reserved.
Time
Cisco Public 8
IIN Phase II: Cisco on Cisco
• 2004: Content Engines (ACNS) enable virtual data center storage and print services locally
Integrated Services
• 2004: Content Switching Module (CSM) create virtual Cisco.com from multiple servers • 2005: Shared Storage via SANs, virtual storage resources using VSANs • 2006: Wide Area File Services (WAFS) and Application Velocity supports virtual NAS storage and web data transport from data center • 2006: VFrame software tools supports grid computing • 2007: Virtual Services: Storage (SAN and NAS) and Servers (grid computing)
Virtualized Networking Resources
Phase 2
2004
© 2006 Cisco Systems, Inc. All rights reserved.
Time
Cisco Public 9
IIN Phase III: Cisco on Cisco
• 2005: Piloting AON for virtual middleware application support
Integrated Applications
• 2006: AON performing proxy web services (SSL Termination, XML Encrypt/Decrypt, Protocol Translation, Service Versioning) for Cisco.com, and other web service sites • 2006–2007: AON deployed throughout data center to perform transformation and mapping (Content Based Routing and Inspection, SSL Termination, Logging, Digital Signature Verification, Certificate Validation, XML Encrypt/Decrypt, Protocol Translation, Service Versioning) between end user and back end systems • 2007–2008: AON deployed at key WAN network hubs to provide intelligent file movement across the WAN
Application-Aware Network and Services
Phase 3
Time
© 2006 Cisco Systems, Inc. All rights reserved.
2006
Cisco Public 10
Cisco on Cisco: SONA—The Architecture Framework
SONA
Technologies
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
11
Cisco on Cisco: SONA
SONA
Technologies
IPC Security R&S Data Center
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
12
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers Interactive Services Layer SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
PLM CRM ERP Instant Messaging Unified Messaging Meeting Place Video Delivery
Business Applications Contact Center Services Conferencing Services IPC Applications Unified Messaging Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions Cisco Public 13
Security Services Mobility Services
Networked Infrastructure Layer
Infrastructure Compute Services Services Storage Services Identity Services Secure, QoS Enabled Campus, Remote Branch, Infrastructure Virtualization IP Phones, 79xx Network WAN, Data Center and Home Networks IP Communicator Infrastructure Management for IPT End Points Cisco Call Manager Data Enterprise WAN/ Campus Teleworker Center Edge MAN Forms the Core of Branch the IPT Deployment
Server Storage Clients
Voice and Collaboration Services
MCS Cisco CallManager Servers
© 2006 Cisco Systems, Inc. All rights reserved.
User/Directory Information
IP Phones, PC Applications
Adaptive Management Services
Services Management
Services Virtualization
QoS for IP Communication— IPCC IP Phone HCM Procurement SCM QoS in the LAN, WAN, Remote Office, Home Office Application Platforms Middleware and Cisco Offerings Self Defending Network Spanning All Infrastructure Application Networking Services Components
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging Networked Infrastructure Layer XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
© 2006 Cisco Systems, Inc. All rights reserved.
Business Applications Contact Center Services Conferencing Services IPC Applications Unified Messaging Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services
WAN/ MAN Teleworker
PLM
CRM
ERP
Instant Messaging
Unified Messaging
Meeting Place Video Delivery
HCM
Procurement
SCM
IPCC
IP Phone
Security Services Mobility Services
IPTStorage Services Entitlement and Provisioning CROS IPT Management
Campus Branch
Infrastructure Services
Voice and Collaboration Services Compute Services Identity Services
Network Infrastructure Virtualization
Infrastructure Management
Adaptive Management Services
Services Management
Cisco Remote Operation Middleware and Services for IPT Management Application Platforms Cisco Offerings IPT Entitlement Processes Application Networking Services
Interactive Services Layer Services Virtualization
Data Center
Enterprise Edge
Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions Cisco Public 14
Server
Storage
Clients
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers
Services Management PLM CRM ERP Instant Messaging Unified Messaging Meeting Place Video Delivery
Business Applications Contact Center Services Conferencing Services IPC Applications
HCM
Procurement
SCM
IPCC
IP Phone
Middleware and Application Platforms Cisco Offerings
Unified Messaging
Adaptive Management Services
Application Networking Services
Services Virtualization
Security Services Mobility Services Voice and Collaboration Services
Interactive Services Layer
SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging
Gatekeepers for Call Infrastructure Compute Services Admission Control, Gateways Services Storage Services Identity Services for Communicating with PSTN and Audio/Video Conference Network Infrastructure Virtualization Bridges Gateways, Infrastructure Management Gatekeepers
Campus Branch Data Center Enterprise Edge WAN/ MAN
Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions
Networked Infrastructure Layer
XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
Teleworker
Server
Storage
Clients
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
15
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging Networked Infrastructure Layer XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
© 2006 Cisco Systems, Inc. All rights reserved.
Business Applications Contact Center Services Conferencing Services IPC Applications Unified Messaging Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions Cisco Public 16
PLM
CRM
ERP
Instant Messaging
Unified Messaging
Meeting Place
Dial Plan Design for Efficient Dial Plan integration, Tail End Video Admission Hop off, HCM Least Cost Routing, SCM Call Routing, CallIP Phone Delivery IPCC Procurement Control for Ensuring Voice Country Regulations etc. Quality Tied with Middleware and Application Platforms Call Offerings Cisco Processing Functions
Voice and Collaboration Services Compute Services
Security Services Mobility Services
Storage Identity Services Call Processing, CDR for Services Service Dial Plans, Call Management Network Infrastructure Virtualization Admission Control Infrastructure Management
Infrastructure Services
Campus
Branch
Data Center
Enterprise Edge
WAN/ MAN
Teleworker
Server
Storage
Clients
Adaptive Management Services
Services Management
Application Networking Services
Services Virtualization
Interactive Services Layer
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers
Services Management PLM CRM ERP Instant Messaging Unified Messaging Meeting Place Video Delivery
Business Applications Contact Center Services Conferencing Services IPC Applications
HCM
Procurement
SCM
IPCC
IP Phone
Middleware and Application Platforms Cisco Offerings
Unified Messaging
Adaptive Management Services
Application Networking Services
Services Virtualization
Security Services IP Phones at Remote Offices Infrastructure FallbackServices PSTN During Mobility to the Compute Services Services WAN Outages; Most Call Storage Services Identity Services Processing Functionalities Are Network Infrastructure Virtualization Maintained Voice and Collaboration Services
CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging
Interactive Services Layer
SRST
Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services
Infrastructure Management
Networked Infrastructure Layer
XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
Campus
Branch
Data Center
Enterprise Edge
WAN/ MAN
Teleworker
Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions
Server
Storage
Clients
SRST
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
17
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers
Services Management PLM CRM ERP Instant Messaging Unified Messaging Meeting Place
Business Applications Contact Center Services Conferencing Services IPC Applications Unified Messaging
Adaptive Management Services
HCM
HostHardening—AV, CSA, Video IPCC IP Phone Procurement Encryption, Secure SRST, SCM Delivery DDoS Protection, Voice/Data VLAN Separation Middleware and Application Platforms Cisco Offerings Application Networking Services
Interactive Services Layer
Services Virtualization
SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging
Security Services Mobility Services Storage Services
Infrastructure Services
Voice and Collaboration Services Compute Services Identity Services
Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services
Secure IP Network Infrastructure Virtualization Telephony
Infrastructure Management Data Center Enterprise Edge WAN/ MAN
Networked Infrastructure Layer
XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
Campus
Branch
Teleworker
Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions
Server
Storage
Clients
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
18
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers
Services Management PLM CRM ERP Instant Messaging Unified Messaging Meeting Place Video Delivery
Centralized, Networked, Global Voice Mail
Business Applications Contact Center Services Conferencing Services IPC Applications Unified Messaging
HCM
Procurement
SCM
IPCC
IP Phone
Unity Middleware and Application PlatformsVoicemail Cisco Offerings
Adaptive Management Services
Application Networking Services
Services Virtualization
Security Services Mobility Services Storage Services
Interactive Services Layer
SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging
Infrastructure Services
Voice and Collaboration Services Compute Services Identity Services
Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions Cisco Public 19
Network Infrastructure Virtualization
Infrastructure Management
Networked Infrastructure Layer
AD Integration
Campus Branch Data Center Enterprise Edge WAN/ MAN Teleworker
XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
Server
Storage
Clients
Unity Servers
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers
Services Management PLM CRM ERP Instant Messaging Unified Messaging Meeting Place Video Delivery
Unified Messaging IP Communication Support
Business Applications Contact Center Services Conferencing Services IPC Applications Unified Messaging
HCM
Procurement
SCM
IPCC
IP Phone
Unified Middleware and Application Platforms Messaging Cisco Offerings
Adaptive Management Services
Application Networking Services
Services Virtualization
Security Services Mobility Services
Interactive Services Layer
SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging
Integration with Microsoft Infrastructure Exchange for Unified Services Communications Storage Services
Infrastructure Management
Voice and Collaboration Services Compute Services Identity Services
Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions
Network Infrastructure Virtualization
Networked Infrastructure Layer
Exchange Integration
Campus Branch Data Center Enterprise Edge WAN/ MAN Teleworker
XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
Server
Storage
Clients
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
20
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers Interactive Services Layer SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging Networked Infrastructure Layer XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
© 2006 Cisco Systems, Inc. All rights reserved.
Business Applications Contact Center Services Conferencing Services IPC Applications Unified Messaging
Adaptive Management Services
PLM
CRM
ERP
Instant Messaging
Unified Messaging
Meeting Place
XML Based IP Phones Apps for Video IPCC IP Phone HCM Procurement SCM Directory, Stock, Internal Support, Delivery Personal Assistant etc. Middleware and Application Platforms Cisco Offerings
Services Management
XML Based IPC Application NetworkingApplications Services
Services Virtualization
Security Services Mobility Services Storage Services
Infrastructure Services
Voice and Collaboration Services Compute Services Identity Services
Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services
Network Infrastructure Virtualization
Infrastructure Management
Campus
Branch
Data Center
Enterprise Edge
WAN/ MAN
Teleworker
Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions Cisco Public 21
Server
Storage
Clients
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers
Services Management PLM CRM ERP Audio Conferencing , Collaboration and Web Meeting, Procurement SCM Instant Messaging Unified Messaging Meeting Place Video Delivery
Business Applications Contact Center Services Conferencing Services IPC Applications
HCM
IPCC
IP Phone
Adaptive Management Services
Interactive Services Layer
Services Virtualization
SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging
Middleware and Application Platforms Cisco Offerings Meeting Place Application NetworkingConferencing Services
Security Services Mobility Services Storage Services
Unified Messaging Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services
Infrastructure Services
Voice and Collaboration Services Compute Services Identity Services
Network Infrastructure Virtualization
Infrastructure Management
Networked Infrastructure Layer
XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
Campus
Branch
Data Center
Enterprise Edge
WAN/ MAN
Teleworker
Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions Cisco Public 22
Server
Storage
Clients
Meeting Place Servers
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers Interactive Services Layer SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging Networked Infrastructure Layer XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
Campus Branch Data Center Enterprise Edge WAN/ MAN Teleworker PLM CRM ERP
Business Applications Contact Center Services Conferencing Services IPC Applications Unified Messaging
Adaptive Management Services Services Management
Contact Center Applications Including IVR, ACD, ICM for Video IPCC IP Phone HCM Procurement SCM Delivery Intelligent and Efficient Call Routing Middleware and Application Platforms Cisco Offerings Cisco IPCC Solution Application Networking Services
Services Virtualization
Security Services Mobility Services Storage Services
Instant Messaging
Unified Messaging
Meeting Place
Infrastructure Services
Voice and Collaboration Services Compute Services Identity Services
Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions Cisco Public 23
Network Infrastructure Virtualization
Infrastructure Management
Server
Storage
Clients
IPCC Servers
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco on Cisco: IPC SONA Framework
MCS Cisco CallManager Servers IP Phones Collaboration Layer Application Layer Secure, QoS Supported Places in the Network CROS Gateways, Gatekeepers
Services Management PLM CRM ERP Instant Messaging Unified Messaging Meeting Place Video Delivery
E-Sales Application for CRM with Salesforce.com Integration
Business Applications Contact Center Services Conferencing Services IPC Applications Unified Messaging
Adaptive Management Services
HCM
Procurement
SCM
IPCC
IP Phone
E-Sales Application Middleware and Application Platforms Cisco Offerings Application Networking Services
Services Virtualization
Security Services Mobility Services Storage Services
Interactive Services Layer
SRST CAC, Dial Plans, CDR Secure IPT Unity Voicemail Unified Messaging
Infrastructure Services
Voice and Collaboration Services Compute Services Identity Services
Voice Mail Services Enhanced Security Remote Branch Service Continuity Voice Services
Network Infrastructure Virtualization
Infrastructure Management
Networked Infrastructure Layer
XML Integration Meeting Place Conferencing IPCC Solutions CRM Application Integration
Campus
Branch
Data Center
Enterprise Edge
WAN/ MAN
Teleworker
Infrastructure Services IP Telephony Deployment and Provisioning IP Telephony Solutions
Server
Storage
Clients
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
24
Executive Summary
SONA Advantages:
Networked Infrastructure: • The Network is the single element that connects all IT components • IP data, voice, video, storage technologies are all built on top of the Network • Security, QoS, Application integration are embedded into the network • Places in the network for pervasive intelligence across the entire network Infrastructure
Interactive Services: • Integrated infrastructure and applications create endless opportunities • Integrated Management for Service Provisioning • Virtual Storage to effectively use storage • Resource virtualization for effective use of computing resources • Resource deployment is based on a logical basis as opposed to physical basis
Integrated Applications: • Collaboration and Business Applications can be rolled out with relative ease • Applications are tied to the network for creating an integrated system for greater power, flexibility, simplicity • Intelligent applications for the future
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
25
IIN and SONA at Cisco
3 Years Ago
• Voice and data convergence at Campus, Branch and Data Center • LAN/ WAN upgrade and QoS deployment for enhanced connectivity • Teleworkers supported through software VPN • Content caching and transparent caching • Consolidating of DAS storage to SAN resulting in efficient use of Storage resources
Today
• Convergence realized at all the places in the network • Virtualized SAN improves utilizations, manageability • Intelligent Network fabric based on structured business goals • Secure, scalable IP telephony applications deployed • ACNS for intelligent content routing • Storage as a utility service
Leading To…
• Service Oriented Architecture to maximize benefits • Network packed with Intelligence to integrate with applications • WAFS, Application acceleration for efficient remote access • High Performance computing, service provisioning, intelligent and virtual access for efficient use of IT resources
© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
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© 2006 Cisco Systems, Inc. All rights reserved.
Cisco Public
27
